“It makes all the difference in the world that you don’t have to compartmentalize and say ‘this is who I am over here’ and ‘this is who I am over here,’” says Loretta Pearce. “To just be who you are everywhere is liberating.”
Yet the research is clear, the further you are from dominate prevailing culture in the workplace, the more you adapt and conform to expected norms to thrive in the organization.
Pearce shares, “I’ve spent much of my career helping others navigate this space so that they can advance their careers and be as authentic as possible given cultural workplace constraints”.
She inspires us with a love for supporting the transformation of organizations and people, checking your inner circle, embracing difference, offering up your best gifts and giving yourself, and others, some grace.
From Academia to Leading Diversity and Inclusion
Pearce’s DEI journey was seeded when she left her hometown community to become an undergrad at the University of Virginia. Though she was an honors student in the top 10% of her class and well-supported by a preparatory program as a first-generation college student, she also experienced a sense of “otherness” those years on campus that catalyzed her drive to create open and inclusive spaces for everyone: “I wanted people in any space to feel a sense of their own value as well as a sense of belonging.”
After graduation, while teaching, she worked with (predominantly black and brown) students from lower income communities in the inner-city. When that campus relocated to a suburban location, diminishing her ability for impact, Pearce moved into learning and development in corporate spaces. Given her passion for inclusion, she was repeatedly called on to facilitate conversations, coach leaders and lead DEI initiatives.
“In my heart, at the very core of who I am, I’m an educator,” Pearce shares, who is immersed in doctoral studies at Teachers College at Columbia University, “I am always seeking to support others as they endeavor to be their best selves.”
While in talent management roles, Pearce realized that no matter how much leadership development an individual had, if that person wasn’t provided with opportunities by organizations to showcase their skills and talent, her work was in vain. She began connecting people to opportunities and sponsorships as she went across various talent management roles until DEI became her focus. That has meant that not only does she focus on supporting people but also on systemic barriers to inclusive workplace practices, community outreach and engagement, recruitment and supplier diversity.
She contends that “Being strategic and intentional with a holistic view, understanding an organization’s culture and practices, developing and managing relationships with stakeholders and being steadfast and determined are essential to having impact in this space. Diversity and inclusion must be embedded into every facet of the organization; that takes time, attention, and resoluteness.” Most recently she was the DEI Global Talent Management Programs Leader at Meta (formerly Facebook) and in May of 2022 she was hired as Chief Diversity and Inclusion Officer (CDIO) for Shearman and Sterling, LLP.
As the CDIO at Shearman and Sterling, Pearce, has responsibility for Shearman & Sterling’s global diversity and inclusion strategy. Pearce shares that she “grew up in law firms,” as after serving in academia she launched her corporate career at a law firm. She reveals that after meeting with the firm’s leadership “it was clear to me that diversity and inclusion was a key priority for the firm and that I would get the support required to continue to develop and implement the firm’s goals and vision in this area”.
Since she is an educator and it is foundational to the work she does, she finds the time to facilitate unconscious bias programming or other sessions with inclusion themes – recently for example, at Shearman and Sterling’s Associate Leadership Academy, and while “glamping” during one of the practice area retreats.
Check-In: Who is In Your Trusted Ten?
“Acknowledging and identifying your own bias is the beginning of being better,” Pearce says. “To simply recognize that you have unconscious bias, that we all have it, and then to try to understand and mitigate against it – and essentially, widen your circle.”
She challenges individuals to consider “The Trusted Ten,” those who are the closest ten people in your friend group. What are their demographics (gender, race/ethnicity, education, socioeconomic status)? If they align with you in most of these areas (which they normally do), find someone different in some way and have a conversation. The more you do that, the more open to difference you become. Pearce notes that “small, deliberate progress in this area can make a big difference”.
Pearce argues, especially when she is met with resistance from leaders around sponsorship, that “you’re sponsoring people all the time. Anytime there’s an opportunity and you put a name forward, if you’re a leader, you’re sponsoring that person – and, typically that person looks like those who are part of your trusted ten.” Pearce advises that as leaders we must endeavor to embrace difference, widen our circles, and understand the abilities of all those we lead; their talents, aspirations, and capabilities so that we can put their names forward the next time an opportunity presents itself that aligns with their experience and skill set.
Pearce brings her passion and experience to bear in her work at Shearman and Sterling, LLP and is especially excited about the culture of mentorship and sponsorship that the firm is already known for: “The firm has received numerous accolades for partners who are patient and understanding that take the time to explain assignments. Repeatedly during my listening tour, I heard that the culture was collegial, considerate, and kind. The firm’s values align with my own and we continue to make progress toward creating a more diverse and inclusive environment,” Pearce shares.
Her Success Factor: A Love For People
“The higher you are in leadership, the more removed you can become from those you impact. But I love to talk to the people that I’m endeavoring to elevate, advance and serve,” says Pearce. “What really motivates me is having conversations with the people I’m trying to serve, hearing directly about their experiences and understanding what I can do to better help them.”
Pearce would say the biggest factor behind her success is “honestly, just a love for people.” As a preacher’s kid (a PK, she quips, with a smile, adding she is also married to a man who is a pastor), she was brought up on the values of loving and treating all people with kindness, respect, and dignity.
“I believe that relationship with and service to others is foundational,” says Pearce. “No matter what situation I find myself in, I look around and ask, how can I serve?”
Strive For Excellence and Give Grace
Pearce has joy at her core and brings that into the workplace. She leads with calm and compassion and fosters a team culture of collaboration, learning and giving people the benefit of the doubt rather than jumping to judgement or blame when a mistake occurs. She emphasizes and practices the perspective of “giving people some grace.”
Pearce imparts two key pieces of advice to mentees. The first is “Strive for excellence. Mediocrity is just not acceptable, so offer your best gifts.” That came from her parents and the environment that she was raised in, but also, her family and community of origin emphasized that you must “Give yourself some grace, and if necessary, forgiveness. Take chances, be bold, mistakes offer an opportunity to grow. Learn the lesson and move on.”
Embracing Difference
As an introvert, Pearce’s stretch zone has been around extending herself in social settings, as her senior leadership and executive roles hinge on building relationships, developing, and managing them and therefore networking is essential.
“We are all humans having a human experience and so you ought to be able to connect with anybody on some level,” notes Pearce. “Different perspectives are something to embrace, not something to close yourself off to, because they help you think and see things from different perspectives – and that’s what this work is really all about.”
Role Modeling Towards the Future
Along with working on her doctorate, Pearce serves in the church and does a lot of reading. She also loves TV, movies, and science fiction, declaring: “I’m a Trekkie from way back. If it says Star Trek, I’ve watched it.” But there’s more to her Trekkie passion than entertainment.
“When Star Trek started, they had a very talented and diverse cast, and, of course, Nichelle Nicholas who played Lt Nyota Uhura, a beautiful, intelligent, competent black woman who was either 3rd or 4th in the command structure. I could see myself in the future,” says Pearce. “I loved the show and the world it created, and I loved exploring the themes they grappled with.”
With a demanding schedule, Pearce still finds time to coach and mentor those who reach out to her for support and guidance. She shares, “At the end of the day, it’s about impact and leaving the world better because you were here. I endeavor to do that every day. It fuels me and inspires me to do even more in my areas of expertise and influence.”
#softblackgirl – It has been said over the years anecdotally that as a Black person in white America, you’ve got to work twice as hard to get half as far. I feel like this has resonated with me for my entire life, and this reality served as a fire for my work ethic. I spent over 20 years leading teams at Fortune 500 companies and startups in Silicon Valley. I worked nights and weekends attempting to make a crack in the “concrete ceiling.” Many are familiar with the term the “glass ceiling,” referring to barriers for women to advance in their careers. We all know that glass eventually can be broken. However, I believe for Black women, our ceiling is a much tougher one to even crack. There have only been four Black women CEOs of Fortune 500 companies in our entire history! And there are only two that are active today.
Ursula Burns, CEO of Xerox Corporation (2009–2017)
Mary Winston, CEO of Bed Bath & Beyond (May–November 2019)
According to Lean In’s The State of Black Women in Corporate America, for every 100 men promoted to manager, only 58 Black women are promoted, despite the fact that Black women ask for promotions at the same rate as men.
With the obstacles stacked against us at work, and the “invisible labor” that we undertake at home, self-care tends to go out the window as we prioritize our jobs and our families. How can Black women possibly embrace this movement towards a soft life and still do well in the workplace?
5 Steps to Succeed as a #SoftBlackGirl in Corporate America
1. Set Boundaries
Boundaries can come in different forms. Perhaps it’s the hours you are available for work. For example, you might set a strict boundary that you are unavailable after 6pm and will not respond to work messages over the weekend. Maybe it’s the frequency of travel that is sustainable for you and your family. Maybe it’s about your preferred communication channels, and you do not want coworkers texting your personal phone. Regardless of what your boundaries are, be sure to communicate them to your colleagues so that they are aware and can make conscious choices around whether to abide by them.
When you are asked to do things that cross your boundaries, I invite you to pause and ask yourself, do I want to do this? Do I have the space to do this? What will the impact be on me and on others if I do this? Listen to your gut. And, if the answer is “No,” communicate just that. Practicing saying “No” in the mirror can be a very powerful exercise to build up your confidence for the real thing.
What is one boundary that you can set right now that prioritizes self-care?
2. Prioritize & Do Less
We often feel like we have to do everything, and that can be extremely overwhelming. The key to both success and self-care in the workplace is to do what matters to the people that matter. Identify who matters in the organization and what they care about. Excel on those projects, and don’t sweat the small stuff! You will get a bigger bang for your buck in terms of your personal brand image at work, and you’ll have more time for you.
One tool that is extremely helpful in prioritizing is the Eisenhower Matrix. In a 2×2 matrix you categorize tasks into urgent vs. not urgent, and important vs. not important. Based on where something falls in the matrix, you can decide whether to do it now, schedule it for later, delegate, or delete it from your list. My favorite of the categories is when you realize that something is both not urgent and not important, and there is something so satisfying about being able to delete it. This is self-care. This is embracing the soft Black girl life!
What tasks on your to-do list are both not urgent and not important?
3. Celebrate Wins Weekly
I often feel like I’m not doing enough. This leads to a spiral of negative thoughts around my competence, value and self-worth. However research shows that when people are reminded of their best work before undertaking a challenging project, they have more creativity and less stress. Taking the time to acknowledge all the amazing things you have achieved can be a powerful confidence boost and do wonders for your productivity. Every week, (Fridays are great), write down what you can celebrate this week. Small steps of progress count, even if it’s just sending an email that was hard to write!
Once you have recognized all the great wins of the week, it’s important to also take the time to celebrate! I invite you to “Treat Yo’ Self!” This doesn’t necessarily mean to go on a shopping spree, though if that’s what you feel like, then by all means! Think about what brings you joy. Maybe it’s a pedicure. Maybe it’s a luxurious bubble bath with some candles and bath bombs. Maybe it’s a piece of your favorite chocolate.
What is one thing you can celebrate this week? How can you treat yourself?
4. Communicate Your Wins
It’s important that you get the recognition that you deserve, so don’t be shy about communicating your wins both to people more senior in the organization and to those on other teams. In response to “How are you?” at the water cooler, be sure to casually mention your wins. “I’m doing great! I just led this project with {insert success metrics}” or, ”We are very close to launching XYZ!” Consider being the one to send celebration emails when your team has a win. If they come from you, people will associate that win with you!
What is one win that you can communicate to your colleagues?
5. Schedule Self-Care Breaks
If you don’t put it on the calendar, it most likely won’t happen. So schedule time for self-care in your day. This can be something as short as a 5 minute reset break where you are intentional about doing a rejuvenation practice such as box breathing. If breathing isn’t your thing, you could set a timer for two minutes and massage your temples. It’s an amazing stress reliever. If you have more time, maybe you go for a walk outside if the weather is nice, or do a 20 minute sound bath to relax. Consider taking lunch breaks away from your computer. These very simple acts can completely change your day, your mood, and your ability to do your best work! When the calendar reminder comes up, and you are tempted to finish up “just that one little thing,” remind yourself of this mantra:
“Today I choose me!”
Bio: Zee Clarke, a Harvard MBA, breathwork expert, and author of Black People Breathe (March 14, 2023 / Penguin Random House). After experiencing a number of race related challenges, from racial profiling and harassment by the police to microaggressions in the workplace, she realized that mindfulness and breathwork were much more powerful outside of the yoga studio and in the context of our everyday lives. Trained in India, Zee leverages her toolkit of yoga, meditation, breathwork, sound healing, and Reiki, to ensure that all people of color have the tools to thrive despite any challenges that race, gender, or sexuality might present.
https://theglasshammer.com/wp-content/uploads/2023/02/300-x-300.png300300Aimeehttps://theglasshammer.com/wp-content/uploads/2020/04/logo-the-glass-hammer-white-640@2x-300x138.pngAimee2023-02-02 03:00:302023-02-01 13:32:33Op-ed: How to succeed as a #softblackgirl in Corporate America
“We’re all drops in the ocean, but together we can move the moon. Small things matter. Because if we all do one small act, together, collectively and as a community, we can move mountains, and that’s always been the case,” says Alice Chun. “I think we each create a ripple in the water from just a drop, and that if we all work together, this change can really occur. It’s not just one thing that’s going to be the answer to our issues, it’s going to be an ecosystem of many things working together to create resilience.”
We interviewed Alice Chun, female inventor and co-founder and CEO of Solight-Design. Born in Korea, she immigrated to the U.S. as a child and grew up in upstate New York. Since learning origami from her mother as a girl, Chun has been fascinated with the possibilities of using imagination and design to change our world for the better.
Exploring emerging trends in material technology – lighter, faster and sustainable – she began experimenting with sewing solar panels to fabric while teaching Architecture and Material Technology at Columbia University. When her son Quinn was diagnosed with asthma, which is 40% more likely for children in New York City, she became aware of the staggering pollution from energy consumption and the deadly impacts of kerosene in off-the-grid places of the world. Chun became focused on creating clean light solutions that harness solar energy.
Her TedX talk, 10 Million Rays of Light, focuses on the story behind her first invention, the SolarPuff™, the world’s only self-inflatable, portable solar light. With the backing of a KickStarter campaign, Chun launched Solight Design. Her origami-inspired lights run the gamut from art exhibition to humanitarian aid. They’ve been exhibited at MOMA, featured in The New York Times for summer gatherings and lit the night for Syrian refugees.
Chun holds several patents and has won the US Patent Award for Humanity. Advocating that design provides dignity, Chun is passionate about getting her lights to people and children in crisis zones and off-the-grid areas. She’s brought many thousands of her lights to crisis areas, as well as worked with NGOS to deliver and distribute them.
Going on these “light drops,” she’s personally traveled to Nigeria, Puerto Rico, Dominica and Haiti (nearly 20 times). As we talked with her in December 2022, she was about to head to the Ukraine. More than anything, she seeks to spark the light in each of us that can together impact the world. We talked with Chun about creating impact as a female inventor.
On growing up in a creative household:
“I was born in Korea. I was blessed that my mother was an artist and my father was an architect. It was post-war and my parents had to immigrate to the United States because of my father’s position doing the World Trade Pavilion in Montreal for the World Expo. They came first, and then sent for me later. I was four years old when I came to join them.
My mom taught me origami, like many Asians. And back then it was more novel. I grew up in a very creative household that taught me, at an early age, that you can use your imagination to make things and you can help yourself through difficulties by using your creative senses.
Everything that I’ve done was never really planned. When I went to college, I went for Architectural design. After my masters at University of Pennsylvania, I started to teach architecture (Columbia University, Parsons the New School), but teaching first found me by accident. I didn’t find it.”
On how imagination is the ability to create something better:
“While I was teaching in architecture, we started to do community outreach projects with architecture students. Around Philadelphia, there were so many abandoned sites and parks that were just rotting away. We were putting in planters and benches and building a little playground. It was so rewarding to see how it transformed those communities.
Kids would come up curious and ask what we were doing. We’d tell them, ‘We’re architecture students and we’re building architecture for you.’ So they would ask what architecture was. And we would explain that whatever you can imagine, you can also make a model of and then you can build something new. It is all about design. Design is about imagining something different and more beautiful for your environment.
Being able to interact with the community and learn from them, as well as teaching them about architecture and empowerment, was a real moment of feeling that I could make a difference and what we were doing mattered. I wanted to continue to do that.”
Alice Chun in Haiti
On the moments that catalyze the impulse of innovation:
“Whenever I was teaching, I used to tell this story: the story of time. The Greeks believed that there are two characters of time. One is Chronos, who is old with a beard and a cane. His line of time is predictable and very straight. Then, there is Kairos, the young character of time. His line of time is very unpredictable and chaotic.
We all experience those two lines of time, every day of our lives. When those two lines intersect, those are the moments of opportunity and the moments of invention. And it’s a matter of leaning in or leaning back when those moments happen.
So if I look at the trajectory of my inventions, and why they occurred, it’s because of problems I saw. I would never have imagined that my child would be born with asthma. And there was climate change and natural disasters and the earthquake in Haiti. All of that was the impetus for me to step back and say, ‘Enough is enough. We have to do something to help.’
I was the materials lab director at Columbia University, and my focus was on natural materials. There’s far more intelligence and knowledge in natural materials than the petrol-based plastics that we’ve been using for four decades. So, I was sewing solar panels to fabric and then substrates, to basically invent something new as a material: a solar harvesting surface to make everything thinner, lighter, faster and smarter.
The only way I knew how to lean in to help in Haiti was to turn my studio at Columbia into an innovation studio. So, what I was doing before evolved. And that’s when we realized this detriment that’s happening globally. 1.6 billion people don’t have access to electricity, and they’re using kerosene to light their world at night. Two million children die from the toxins. In South Africa alone, there’s 200,000 house fires every year. That was the impetus for asking ‘What can we do?’ and ‘How can we help?’
So every time, it’s really about those two lines of time intersecting – and then saying ‘How can we solve this problem?’ and ‘How can we do better?’”
On the magic when necessity meets curiosity:
“Sometimes you’re confronted with a problem, and you don’t know what to do. You just know that something has to be done. It sticks in the back of your mind as something that gnaws at you. Every time, at that point for me, that’s where the spark of curiosity came.
They say ‘the mother of invention is necessity,’ but ‘the daughter of invention is curiosity.’ So with curiosity, you’re constantly questioning – What if? Or could it be like this? Or maybe there’s an answer here, or there? Once the problem sticks in your brain, everything else becomes a window for opportunity because then you’re already beginning to connect the dots.
Curiosity is directly related to imagination and creativity and problem solving. What’s most important are the questions that you ask, not so much the answers. It’s those questions that end up creating something new. So with asthma and pollution and health, for example, I had already been researching solar energy and the connection to cutting pollution. 75% of the pollution in NYC comes from buildings and energy consumption. But the sun is free and it’s limitless and it’s the most powerful source of energy that comes to the Earth every day.
So the dots begin to align and connect. You may not have the answer right away, but it’s a matter of continuing and keeping that thread open to connect to the next dot when it happens.”
On breaking through the ceiling of fixed perception:
“So-Light Design is a small company. I’m one person. I’m a mom, I’m a teacher. The paradox is that we’re a small company, but we’ve had a big impact – purely because we’re just doing what we feel is right. But we’ve been able to impact over a million lives worldwide because of our mission.
So what I’m always trying to break through is the boundaries that we all create when we perceive the world in a certain way.
For instance, early on when I was traveling to these red zones, everyone told me not to go. People said I would be shot or raped or kidnapped. But I went to Nigeria and Makoko there – which is the largest slum in sub-Saharan Africa. I met the most amazing and kindest people and witnessed the impact of the light that I brought. Then I went to Haiti. People were telling me not to go there, too. I’ve been there twenty times now, and I’ve befriended amazing people. Now people are telling me not to go to Ukraine because it’s a war zone, but I am going.
I want people to know that there’s always two sides of the story. There’s not just one narrative or only one way to see anything. Part of creating art is to break through the preconceived way we see the world. It’s a big issue right now – with racism, discrimination, with war – it’s so prevalent and we have to change it. There’s so much that we have to gain and to learn – historically and culturally – from breaking out of our narrow perceptions.”
On inventing a product that spans from MOMA to crisis zones:
“Because of my background as a designer, I have the three design cornerstones of durability, beauty and functionality or utility. Those are the same three cornerstones of architecture and they could also transfer into a way of thinking about business and being an entrepreneur.
It’s hard to get all three, but I think beauty is something that needs to be addressed in design. When giving out humanitarian aid in places like Haiti, I’ve witnessed some NGOs have a tendency to buy the cheap stuff to hit the mark on how many items they’ve donated. But they’re often the cheapest flashlights or the cheapest solar panels, and they end up in the landfill in a short time because they don’t work.
I’ve not seen many organizations who drop off supplies give any attention to beauty, wonder or awe. But I think all of that is just as important as utility. Why can’t we give beauty, wonder and awe? Because if you don’t have that, you don’t have hope. If you don’t have hope, you’re going to die.
I remember a fascinating moment after the earthquake in Haiti, when there was rubble everywhere and tent camps were popping up. I saw this woman coming out of a tent camp and she was dressed in red and perfectly made up with lipstick. I don’t know, but that lipstick seemed to make the day for her because it was the moment of beauty, wonder and awe.
In my perspective, design provides dignity and good design should be able to sustain a life in Nantucket or Nigeria. Good design doesn’t have boundaries – like culture or race. It doesn’t discriminate. So good design should incorporate awe and wonder as well as being useful. I don’t think many NGOs think about that, or how important it is for the stakeholders and the cultural societal aspects of wherever these issues exist.”
Syrian refugees with Chun’s SolarPuff™ lights
On igniting possibilities through ‘light drops’:
“I put a thousand lights in my luggage and I flew down to Dominica. I didn’t really know where I was going. I just wanted to go to the Kalinago territory. The Kalinago are the oldest Indian tribe in the Northern Hemisphere. I’d heard that they had been hit the hardest with Hurricane Maria.
Through a fortunate chain of serendipitous conversations as I arrived, I was positioned to visit seven different schools in the Kalinago region. I saw five kids living in a one room house with a single mom. They had their one meal a day at school and no electricity to do their homework at night. I resisted the urge to just hand out the lights, because I wanted to tell them why I was there, why they’re so important and why we haven’t forgotten about them.
I shared that I came from a poor beginning and was beat up a lot when I was a kid, because I didn’t look like the other kids. I was the only Asian. And I didn’t fight with my fists. I ended up fighting with the light in my mind and the light in my heart. And I tell the kids, ‘You have to fight with that light in your heart and that light in your imagination. Keep fighting with that light and don’t use your fist. And I’m giving this light to you because now you can hold the Sun in your hands. And the Sun is the most powerful source of energy that comes to the Earth every day. But the light of your imagination and the light of your heart is even more powerful than the Sun.’
The kids cackle and giggle and I reassure them, ‘Yes, you are that powerful and if you keep fighting with the light of your heart, there’s nothing you can’t do.’ I tell them to use this light for their homework, so their dreams and ambitions can grow. A lot of the girls look at me in disbelief and say, ‘What! You made this?’ Even some of the elderly women or teachers can’t believe it. That’s really important to me, because in that ‘aha’ moment, they are saying to themselves, She’s a woman and she did this. Maybe I can. I have the power to do that, too.
Sharing that narrative with them is more important to me than delivering lights. That’s the other reason why I go on the light drops.”
On encouraging more female inventors:
“In my research, I went back into history and some of the women were excluded from patents they should have been on. But, overall the number of women on patents is so small, and that needs to change, too. My hope is that when I speak to kids and young women, that it will inspire them to use their imagination and change the world for the better by solving a problem and creating something new.
It goes back again to two characters of invention – the mother of invention being necessity and the daughter being curiosity. Those are two female characters, but only 13% of inventors are women in the United States patent and trademark office. And then in terms of entrepreneurship, far less than 1% of IPO businesses are led by female founders and only 2.3% of venture founding partners are women.
We need more girls and women in STEM programs and more funding for women and female minorities in terms of scholarship and grants. But the only way we’re going to change the amount of investment that goes into female-run entrepreneurs is getting more female businesses to get an IPO. So there’s this kind of chicken and egg thing happening.”
On her trip to the Ukraine:
“We’re going to get about 5,000 lights to Ukraine. But in my luggage, I’m bringing 1,000 with me. Our colored light was used for PTSD for children after Hurricane Maria. It has different color options, and we hadn’t realized this would be helpful to the kids. But we found out that the different colors actually help them calm down at night and it helps them to sleep. After an earthquake and there’s no light, the kids are so frightened. So they were used as night lights for kids in shock or with PTSD after the hurricane.
When I heard about the blackouts happening in this children’s hospital in Ukraine, I knew I had to go deliver these colored lights. They told me the nurses were taking three hours to calm the kids down after the blackouts. There are over two hundred kids and most of them are refugees, and there’s two more hospitals in Lviv. I’ll also go to Kiev. Over 2.5 million children are currently displaced within the country.
These hospitals have generators, but they are using that for essentials like heat and the ICU. These lights and phone chargers are going to be critical for light at night and charging. This is a lifelong traumatic event. And after the war, it’s going to take years and decades to rebuild.
But my greatest hope for the future is our children. Whenever something happens, dealing with children especially, I try to do whatever I can and often travel to deliver lights. I’m inspired by my own son and by all the kids that I meet along the way and in different countries. I’m inspired by how smart and intelligent and enthusiastic and hopeful they are about the future, and passionate that they know they can create.”
https://theglasshammer.com/wp-content/uploads/2023/01/300-x-300-3.png300300Aimeehttps://theglasshammer.com/wp-content/uploads/2020/04/logo-the-glass-hammer-white-640@2x-300x138.pngAimee2023-01-23 03:00:552023-01-23 17:28:14Alice Chun: Female Inventor, Founder and CEO of Solight Design, Inc.
As women who go to work every day with a passion to create change and impact in the world, navigating the workforce can be difficult and often lead to cynicism, burnout, and disillusionment. It’s easy to forget why we took the job in the first place, especially when we get too removed from the impact we’re trying to create. I’ve been there too, and it was my own disillusionment that led me to quit my 9-5 job and try another route.
In fact, entrepreneurship was the tool that allowed me to pursue solutions to a problem I cared deeply about—equitable education—without all the red tape and obstacles associated with working in school districts. If you find yourself feeling discouraged about the impact you’ve had (or haven’t had) at your job perhaps now is the perfect time to also consider another route. These are the steps I took in evaluating my transition from my role as a teacher and an administrator to one of founder and executive director.
Know When It’s Time to Go
Science Technology Engineering and Mathematics (STEM) education has always been my passion; my mom would say it was ingrained in me as a child when my grandfather would read calculus textbooks instead of literature to me. I started as a Biology, Algebra and Health teacher before becoming a program director for science at a County Office of Education in California. It was the perfect role to work with districts on a holistic level, researching systems change, fostering teacher leadership, and encouraging teams to look at equity within their district programming. I finally had the opportunity to run science programs at the county and state levels. I thought it was my dream job, and it was until I realized that my programs were not serving every student in the county.
I saw so much racism at play in my school district that I couldn’t ignore the ways it directly impacted students and their ability to flourish. The tipping point came while planning a computer science fair for the students at the court and community schools. Several supervisors spoke up about security concerns—they thought we didn’t have enough security to “manage” certain students. They recommended that we un-invite these students to the fair.
When the team I was on spoke up about the drastic inequity and the blatant restriction of access to our students from the court and community schools, we ruffled feathers. Although we were eventually able to allow the students to attend the fair, my colleagues and I were penalized for it by getting passed up for promotions, having our teams separated, and dealing with supervisors doing “cubicle walk-throughs” to police the staff. This is when I knew that politics and power were being prioritized over students. I had to ask myself: will I sit down in compliance or stand up for justice?
As you plan for the year ahead, take stock of what’s keeping you from having the impact you desire at work. Is it a similar situation where politics are at play and the power of a few is being prioritized over the mission? Is that you just have a few roadblocks in your way that a manager could help remove? Is that you’re in the wrong role or on the wrong team? Trace back your disappointment to see if it’s time to make a shift internally or if it really is time to go.
Consider Your Next Step
Despite all this drama behind the scenes, I loved working with every group of students and helping teachers increase access to quality and equitable STEM education. I knew I wanted to stay in my professional field, so I looked for other similar positions to fill the void created by my 9-5 role. However, none of the potential jobs combined STEM and social justice. This was important to me because I would often end up in professional development where the two topics were seen as separate entities in education. I knew combining the two was key to my mission of creating equitable education. When I couldn’t find what I was looking for, I decided to be the first to create it and jumped into entrepreneurship to do so.
So what will your next step be? Perhaps it is simply making the ask of a manager to provide more support and lessen obstacles. Perhaps it’s looking for a new role. Perhaps it’s even approaching the issue you care about from a new angle. For example, if you work for a nonprofit, are there for-profit organizations you could apply to for a different approach?
If you’re completely roadblocked at your current role and no other job fits you or you find yourself compromising your values and passions for a job, then maybe it’s time to take a leap and try entrepreneurship.
Set Up for Impact
If you’re considering entrepreneurship as your next step, welcome aboard! Entrepreneurship has been a difficult journey, but in retrospect, I would not trade this life for anything else. I do what I love with the people I love, and I get to stay true to my values in the meantime.
If you decide the risk is worth the potential impact, you can set yourself up for impact with the following steps:
Strengthen and Reinforce Your Vision: When you find yourself at a crossroads where you have a vision and you want to make a change, and you can’t do it in your own context or another organization, I recommend “dreamstorming” what it would take to carry out this vision. That’s how STEM4Real started: as a vision that is now an educational movement, making STEM #4Real for each student.
Own Your Voice: Once you have your vision, you’ll need a strong and distinct voice to share it. Whether it’s online and in marketing materials, in sales meetings, or at networking events, you want to be able to share your vision consistently and with conviction.
Seek Other Values-Aligned Organizations in Your Field: I am so inspired by the work we see from our partners, fellow organizations, and other entrepreneurs. Seek out other people and groups who are doing similar work, guided by values that match yours. That community and connection will be invaluable.
Going at it “alone” or from the outside isn’t always easy. But if you’ve tried the traditional 9-5 path and haven’t been able to create the impact you want, consider this your invitation to weigh the possibility of entrepreneurship as the path to impact.
By: Dr. Leena Bakshi McLean is the founder of STEM4Real, a nonprofit professional learning organization committed to combining STEM and NGSS standards-based content learning and leadership with principles of equity and social justice. She is a former county and state-level administrator and mathematics, science and health teacher with research interests in Science/STEM education and figuring out how to create access and opportunities for each and every student regardless of race, ethnicity, religion or socioeconomic status.
(The opinions and views of guest contributions are not necessarily those of theglasshammer.com)
https://theglasshammer.com/wp-content/uploads/2023/01/300-x-300-2-1.png300300Aimeehttps://theglasshammer.com/wp-content/uploads/2020/04/logo-the-glass-hammer-white-640@2x-300x138.pngAimee2023-01-19 03:00:102023-01-18 21:02:28Op-Ed: Disillusioned by the 9-5? Entrepreneurship Could Help You Have Greater Impact.
“Getting comfortable with uncomfortable conversations is an ideal way to prepare for a job interview, whether it’s going for a position at a new job or putting your hat in the ring for an opportunity with your current employer,” says Ruth Harper.
Harper speaks to the thread that has motivated her all along, supporting women at work and unleashing the opportunities that work can provide.
The Joy Of Empowering Lives
“I witnessed firsthand how the economy can thrive or not, subject to how the world of work works for people or doesn’t. I grew up in a neighborhood in a time when industry was declining, and so there was industrial action and people were out of work, impacting families in a significant way,” says Harper. “My own father had to travel for work. I learned very early about the power of work in somebody’s life, and what happens when you take it away. It’s closely connected to what drives me today.”
Harper grew up in Northern England, an industrial powerhouse, and now lives in Milwaukee, yet another industrial powerhouse. One of the first in her family to go to university and then postgraduate studies, both in human and economic geography, she became a geography teacher – including a stint in the girl’s school once attended by Margaret Thatcher, who became the first female prime minister in the UK.
Curious about what else lay beyond teaching, Harper moved to London and worked with a ‘temp agency’ to figure out how to reinvent herself in work. She was able to transfer her skills to influencing and motivating employment policy, helping unemployed people get back to work and bridging the public and private sectors. It felt meaningful and gratifying, and she was learning a lot while figuring out how to set up public-private partnerships.
“I was working with purpose-driven people who were determined to create opportunities and results that would change people’s lives,” reflects Harper. “The privilege of working on that pulled me into ManpowerGroup. Here I am, 20 years later, still having a nearly first-hand opportunity to create impact. For example, through Manpower’s MyPath program which provides the guidance, support and training people need to build their confidence and employability.”
She notes that while the changing world of work can be exciting, it can be daunting for people in fast-changing industries whose job security feels more volatile: “Being able to address that anxiety and unleash ambition, and to help layout pathways to work for people feels like a thread back to what I could see when I was growing up.”
Supporting Women To Thrive At Work
Harper notes that ManpowerGroup’s Chairman & CEO, Jonas Prising, originally from Sweden, has publicly declared a measurable goal of 50% women in leadership by 2025. Getting familiar with the factors and barriers that can drive women away or block women from the workplace is critical.
“I think organizations need to look at how they help women continue to progress in their career, even when they are part-time or take a break,” says Harper, who spent her own maternity leave in Europe, where she had a year with both of her sons before returning. “Otherwise, we’re never going to get 50% women in leadership because organizations will keep churning out great female talent, who will seek opportunities to balance life and work elsewhere.”
Back in her early days, working in the field of employment policy and government relations with ManpowerGroup, it was not unusual for Harper to walk into rooms full of 55+ year-old white men. They were as likely to assume she was there to take the notes versus contribute to the discussion.
“I learned from a 55 year old male boss at the time to get in there early with a contribution to the discussion. Number one, other people feel relieved and appreciate it when somebody says something first and are likely to even build on it,” advises Harper. “And I learned that contributing early liberates you to relax and enjoy the discussion, because you’re not beating yourself up about not having said anything yet. You may find you are building up to something even bigger to say, but at least you feel good because you’ve contributed.”
She advises the same with networking: “Lots of people don’t love networking. Most people will welcome somebody else walking over to them and saying something; being the first person to put other people at ease is good for you and good for others. It’s a great icebreaker and network builder.”
Navigating Your Desires and Career Journey
Harper likes to surround herself with smart people who bring different perspectives. Curiosity has always pulled her to ask the question ‘what next’. Humility has supported her when she didn’t know that answer.
“Raise your hand, take stuff on and see where it leads you,” advises Harper. “But more importantly, and what I did not always do, is to be confident about articulating where you might want to go, even if it’s not exactly where you might end up, so people have a comprehension of your ambition.”
She encourages women to ask themselves: Am I good with this? Or do I want something different or more? Do I know what that is? How might I get it? Who should I talk to that can help me hone in on what I want?
“Be comfortable with these open-ended questions and then know where your mentors and your people are so that you can have those discussions to help shape your own thought process,” says Harper. “Each person will give you a different set of questions, and that can help you shape a full viewpoint.”
Whether it’s her very supportive husband, or peers inside and outside of the organization, somebody will be able to reflect in a way that helps brings clarity – and sometimes, that means waiting not jumping.
“This is way more of a jungle gym than it is a ladder, so don’t always think that it’s only the vacancy or the opportunity right now that is your opportunity,” says Harper. “Keep going and working it out, until you find or create those opportunities for you.”
Taking On Bigger Leadership Roles
Accordingly, Harper points out that her role of Chief Sustainability Officer did not even exist a couple of years ago.
“There’s nothing more socially impactful than having the dignity to go out and earn a decent living and bring that back to the family and contribute to the community,” says Harper. “At ManpowerGroup, we believe meaningful, sustainable employment has the power to change the world. So, I’m asking how do we, as one of the largest organizations in our industry, set the highest standards and then bring others into that?”
As she’s moved up the ranks, it’s been about “getting out of the weeds” to keep a strategic overview while developing and trusting others. And that means giving people the freedom and safety to do things differently to her (and perhaps even better). “That’s also how I can continue to progress to new and different things – by bringing others with me, so we all rise together and have opportunities.”
Considering herself a talker from a family of talkers, she’s fairly direct in cracking how to get things done. Getting better at deep listening to others, and allowing the pauses in their expression, has been a valuable growth zone.
A mentor of 20 years taught her that leadership style must be versatile and individualized to whoever you are leading. It means both equipping and giving someone the opportunity to run with a project and keeping just enough of an eye to help point them back on track if they are going off-course.
In the spirit of fostering a growth culture at every level, Harper is herself inspired by leaders who are willing to reveal their human side, admit they don’t know something or ask for advice on an idea that is not fully baked.
“I’m really inspired when someone in a senior position puts work in front of me and invites me to build on it, because it shows openness that I might be able to add something to make it even better,” says Harper. “That always motivates me to find really good and constructive input.”
Expressing gratitude at the stage of asking someone to do something, even before they’re delivered (“thank you for…”) is an approach she’s also picked up along the way, showing trust and humility.
Being Purpose-Driven and Making Impact
Harper finds when there is genuine camaraderie in the workplace, people pull together for great things. One of her most humbling and rewarding experiences has been ManpowerGroup’s response efforts to the Ukraine crisis, especially in the Central and Eastern European offices.
“Our Ukraine planning call was the hardest I’ve been on in my 20 years here, but the most inspirational leadership I’ve ever seen, watching people who are really purpose-driven go above and beyond, every day but also on days when it’s needed most,” she says. “And, then how do we continue to do that for refugees or underrepresented groups, too, and find ways to make more impact?”
Recently reflecting on her 20 years at ManpowerGroup, Harper realized she’d moved through many different opportunities and roles, and it hasn’t been a linear journey. What has run through everything is the red thread of getting more people into work and impacting individual lives.
She has two boys, ages 15 and 12, who play American football, soccer and hockey, so being a part of what they love is important to her. She values being present and enjoys traveling, getting outside and good food.
So far, this decade has been a rollercoaster for professional women. Everyone has been inundated with large amounts of work to get through, while all sorts of moving targets and complex constraints to deal with just keep coming. A potential hit to the economy looms as the usual cyclical market downbeat slides to recession with layoffs already starting. Dovetail this with almost everyone having a really long, hard think about their values over the past couple of years, and the unanimous request from all workers in every survey ever done to have more flexibility, we should be set up for the most interesting years to come on the topic of work, career and what is professionalism.
Normally we write a year-end review piece, which we have written for the past fifteen years, detailing progress for professional women and examining trends that matter, and it was implicitly assumed that progress on parity had to be linear. Now we know the real issue is overwork and outdated ways of working for all. Perhaps this is what changed the game for us here at theglasshammer as we realized that battling an old system, and defining ourselves and our success by the standards of that system, is not the only way to look at it with the latest UN women report stating unsurprisingly that the goal of gender equality is not on track to happen by 2030.
The glass ceiling is still there for all the legacy and structural reasons we know about, but overwhelmingly people have been open about multiple realities and having multidimensional lives. Assimilation, sacrifice and silence is not trending right now and in a study conducted on work identity by Kathryn Boyle at the Glasgow Caledonian University (UK), Gen Y are not feeling like their narrative arc in their career has to be as cohesive as others did in Gen X and Boomer generations. This means the career ladder which we have written about extensively is somewhat less powerful a construct than it has ever been, and the ceiling, or rather the structures and rules that held the game together, are being replaced with people choosing to leave to play other games or ignoring the rules entirely. The lattice is where most of us find ourselves.
What Do Future Leaders Want?
What Gen Z want from their managers most of all is a positive attitude and a clear delineation of goals while millennials want open communication and feedback, followed by goal clarity according to a recent study at Berkeley Haas School of Business, University of California. Jarringly, the same study suggests Gen X managers are not really prepared to play ball in this way with only 33% ready and willing to give feedback with a positive attitude. There is a disconnect that should be addressed by savvy managers who want to liberate and empower so people can innovate. And this disconnect will only be accentuated by companies not setting managers up for success operationally in the hybrid environment.
Regardless of ambition levels, ability and willingness to work long hours, professional women and men want work to work for them – they want flexibility and a lattice approach to work, or even for work to not be all-consuming as professional careers in banking, law and executive life has previously been known for. The physical and psychological boundaries we once knew such as going to the office on a train five days per week is less desirable than ever as seen in the endless studies citing hybrid as the preferred format for the future. It doesn’t mean productivity is down or that people aren’t passionate about their work or career, it just means that we have arrived at a time where smart bosses know that trust is the social currency and that removing organizational grind and tasks that don’t belong to the team is the key to a happy and high functioning workforce.
Here are Five Things for You to Do for the Best Career Results in 2023
Leave the anxiety and worry at the door. While there are serious swirls inside companies and in the external marketplace, it is ok to just control what you can. Start by understanding what exactly your responsibilities are in your role and then try to align your ability to execute on them as closely as you can – resources, authority, budgets, for example. Avoid perfectionism and over-responsibility tendencies where you think you are responsible for all outcomes or other people’s happiness or success. Thirdly, examine your relationship with uncertainty and figure out how to get comfortable with ambiguity as this year coming promises plenty of that.
Get an executive coach. Advice on its own means nothing as its abstract and subjective. A good coach will help you understand yourself and your behaviors in context of what is going on around you. Think growth, think development. Coaching is one of those industries where there is a low bar to entry so pick your coach wisely as you should be able to have a chemistry meeting with your coach to make sure you can vet them for the value that they will add to your present goals and challenges. There are career coaches and there are executive coaches. Mentors, sponsors and consultants are different from a coach as a mentor will share their advice from their perspective and a sponsor will advocate for you. A coach will evoke your highest thinking and help you build muscle around goal achievement, strategic insight and co create behaviorial toolkits to deploy live time in meetings and work situations. It helps if your coach has a background in organizational development or industrial psychology as context does matter. A coach that gives you advice only is a bad coach.
Read these three books in 2023 that will help you in your career- no matter where you are at. Herminia Ibarra’s Act Like a Leader, Think Like a Leader which will help you refresh you do your job with new insights, consider what your next job could look like and generally challenge everything you thought you knew about being competent and how that is enough. My second favorite book to recommend is Kegan and Lahey’s Immunity to Change which is academic to read but really is powerful for anyone wrestling with fear, shame or imposter syndrome – it is a user friendly book to clear the debris to really achieve your career goals behaviorally. And finally, I reccommend Kolb and Williams’ Everyday Negotiation as a must-read for anyone who thinks how did that person get the upper hand in that conversation? This book explores how to operate in everyday conversations at work. If you cannot read the whole book, start with the HBR article as it is a great way to understand how to navigate the power dynamics that exist in any work relationship. There has been an updated article discussing negotiating as a women of color to read on HBR this year.
Network and mean it. Find people who can help you and you can help in return. Be sincere in your offer for help. Make it personal. No one likes an endless taker, and no one has time to do the work for you. Know your value in the exchange!
Be authentic, and at the same time, seek advice that inspires you to be the best version of you. Use the sites like this one, and others like landit.com, fairygodboss.com and the muse as well as elevate to garner specific career advice for women in the workplace. Look for other sincere people as there are many false prophets and dead poets in this gender space taking your money for something that you already have.
Here at theglasshammer.com we have spent 15 years deeply covering the topic of advancing, empowering, informing and inspiring professional women and with 8000 articles in our archives, we encourage you to delve in and read any that might be useful to you. We have profiled over 1000 amazing women. We have coached rising stars as well as the best in the business to be even better leaders.
In 2023, we will continue to have our digital campfire for women who are change leaders to tell their story around. We want to profile creators and leaders who understand that the future is a vision that can be reached with the right focus. Our main offering is leadership coaching so if you wish to go from mid-level to senior level, or even are very close to the top and need an extra piece of work to polish and refine your behaviors, then book an exploratory chemistry session here with Nicki Gilmour – our founder, and executive and organizational coach.
https://theglasshammer.com/wp-content/uploads/2022/03/300-x-300-2.png300300Aimeehttps://theglasshammer.com/wp-content/uploads/2020/04/logo-the-glass-hammer-white-640@2x-300x138.pngAimee2022-12-15 03:00:212022-12-14 19:31:04Five Actions to Take to Manage Your Career Better in 2023
“I realized—and it is a powerful attitude shifter—that everyone you encounter as you navigate your career is in a stage of development,” says Alena Brenner. “While we all have things we are working on, you can still learn from everyone and every interaction.” Brenner, executive vice president, general counsel and corporate secretary at Cornerstone Building Brands, talks about how the immigrant experience influences her work, inventing her own career path to prioritize balance with longevity, networking in male-dominated industries and allowing mistakes to fuel her learning and growth trajectory.
Shaped By the Immigration Experience
When she was a girl, Brenner’s family escaped from Ukraine before the country achieved independence from the former Soviet Union, receiving asylum in the United States. While learning a new language and acclimating to a new culture, she watched her parents work multiple jobs to give their family a new start and a better life.
“The immigrant experience is core to who I am, and because it is so foundational to my identity, I have a natural tendency to put in the hard work it takes to recognize and seize opportunities to learn and grow,” says Brenner. “When my family left Ukraine to pursue a better life, I felt the benefit and burden to both live up to expectations and have gratitude for the opportunities available to me that I would not have had if my family had not immigrated to the United States.”
While she was in high school, she won a scholarship offered by her father’s union to children of union members which allowed Brenner to attend Cornell University. After college, as she considered opportunities to land in a ‘respectable’ field that would provide financial independence and allow her to pursue a variety of career options, she turned to law.
Upon graduating from Fordham University School of Law, Brenner spent nine years with a prestigious law firm, but knew she didn’t want to pursue the partner track. While Brenner was going through a divorce and raising two young children, an in-house opportunity at Anheuser-Busch InBev in New York City became available. Brenner accepted the challenge and went on to play a crucial role in helping integrate two companies after a merger to build the foundation for a new global enterprise.
Forging Her Own Career
“Everyone is on a different path. Some paths may not be linear and may depend on where you are in your life’s journey,” says Brenner. “You’re going to learn to prioritize different things at different stages in your life.”
As a global executive in a high-profile, high-stakes business, Brenner’s career was exciting. But while she loved her job and admired her boss, the pace the work required was not sustainable as she managed the challenges of being a single mother. Though still highly career-driven and ambitious, she realized she wanted to be closer to family and to have the support and balance that offered.
Brenner moved to Miami where her parents lived and accepted a position as corporate counsel with Ryder System, Inc.— a $9 billion transportation and logistics company. She was quickly promoted and eventually became Deputy General Counsel, having expanded the scope of her role significantly. Nine years later, she was tapped to lead Cornerstone Building Brands legal function, a C-Suite role she began in 2021.
Inquisitive and a planner/builder by nature, Brenner has always been interested in learning more about the “how” and “how can we make it better” in her work, which is one reason she was drawn to roles in logistics and manufacturing, including her current position with Cornerstone Building Brands, where she’s spent the last 12 months creating a more robust and effective legal, compliance and risk management team.
Additionally, Brenner knew she wanted to join an organization that believes strongly in cultivating a collaborative and inclusive culture. She found that under the leadership of President and CEO Rose Lee. “Rose has been breaking every ceiling imaginable,” says Brenner. “She strives every day to close the gender gap in our industry and to promote a workplace that is diverse and equitable. She is fostering a culture where team members are encouraged to engage in open dialogue around complex and often difficult topics. We’re also living our purpose through the company’s sustainability, ESG and DE&I mission and goals.”
Currently, Brenner is charged with laying the foundation for a new ESG team and is spearheading the development of a comprehensive, industry-leading sustainability program.
‘Everything Is My Job’
Having worked across a spectrum of male-dominated industries such as beer, tobacco, consumer packaged goods, transportation and now industrial manufacturing, Brenner’s aptitude has enabled her to build relationships with essential business partners. She has a strong track record of taking on strategic business challenges by committing to understand the issue at hand and collaborating with all those involved, at all levels, for context and understanding.
“I think people sense that I’m genuine and earnestly trying to help them be successful in their roles. I am willing to offer an honest, third-party assessment of any issue,” she says. “If you demonstrate that, people start coming to you for counsel and view you as a business partner.”
Brenner has adopted a mentor’s mantra: Everything is my job. Whether calling a manufacturer to solve a high-stakes challenge or running to FedEx to ensure a package goes out on time, anything that contributes to the company’s success is within her scope. “Everything that comes across your desk, you own it and you have a responsibility to make it better,” says Brenner. She looks for the same mindset and sense of ownership in new company hires, too.
Embracing Mistakes as Part of Growth
“I realized—and it is a powerful attitude shifter—that everyone you encounter as you navigate your career is in a stage of development,” says Brenner. “While we all have things we are working on, you can still learn from everyone and every interaction.”
Inclined toward perfectionism, Brenner received excellent advice from one boss on the importance of not being too hard on yourself: The only people who don’t make mistakes are the ones not doing anything. They’re not taking any risk or they’re delegating. Brenner says she was encouraged to make mistakes, which led her to learn more and grow confidence in her legal work and in areas outside of her field of expertise.
“Too often, people are reluctant to take on responsibilities outside of their areas of expertise or comfort zone for fear of failing or because they work in a culture that does not reasonably view mistakes as opportunities to learn, grow and innovate. As a leader, you have to be willing to support a degree of risk-taking to signal to others that making those leaps are supported and encouraged,” says Brenner.” You want to grow and develop people who have ambition and want to learn, so you act to support them and allow them to make mistakes, give the necessary feedback to avoid repeating them and move on to solutions.”
Brenner notes that if she makes a mistake, she might spend a few hours reflecting on what she would have done differently. When she wakes up the next morning, it’s a new start with a unique advantage. She is now better equipped for success because she can apply the lessons learned reflecting on her decision-making to achieve higher performance.
Finding Her Own Way
Working in industries where men tend to fill the highest ranks of leadership, Brenner has often found herself the lone woman in the room. This hasn’t come without challenges, including finding people willing to talk to her, sit next to her or include her in informal networking that is often critical to career advancement. She admits she’s over-prepared, an overachiever and works especially hard to prove her value.
Her networking strategy is to go to as many meetings as invited to, attend events regularly and visit manufacturing facilities with the intention not only to build connections, but also to learn about every aspect of the business.
Serving Others
When she’s not working, Brenner has spent her time working pro bono supporting refugees who have been victims of torture or scarred in some way on their asylum-seeking journeys. She has also helped female victims of domestic violence obtain green cards and gain independence from abusive partners. The work is life-changing for those it impacts, and though often intense, it is also immensely fulfilling.
With her children now 17 and 14, she’s focused on enjoying her time with them before they leave home to make their own mark on the world—one that she’s determined to continue to make better.
“If a certain approach isn’t working, then I know I need to pivot to achieve my goal instead of giving up on it,” says Brenner. “There are infinite ways to pursue your aspirations, so if one way doesn’t work, you can try others until you achieve your goal.”
https://theglasshammer.com/wp-content/uploads/2022/12/300-x-300-9.png300300Aimeehttps://theglasshammer.com/wp-content/uploads/2020/04/logo-the-glass-hammer-white-640@2x-300x138.pngAimee2022-12-12 03:00:142022-12-19 22:26:04Alena Brenner: Executive Vice President, General Counsel, and Corporate Secretary at Cornerstone Building Brands
For over 15 years so far, we’ve had the opportunity to interview a diverse range of women leaders who are overcoming barriers, charting new territories and elevating their impact. Each woman is generous enough to sit with us and share her story to empower and inspire other women. At The Glass Hammer, we feel visibility matters – and it’s our honor to amplify the voices of women who are raising the ceiling on possibilities in their own lives and our world. Again and again, we hear about the importance of role models in enhancing our vision of what is possible.
Looking across our leader profiles during 2022, we share a few words of wisdom and inspiration from each woman we’ve talked to so far this year. Thank you for the gift of your energy, time and insight!
“One of the key attributes of a great leader is authenticity, therefore I refuse to have separate work and home life personalities. I believe it is time to change the message that women, or indeed anyone, needs to adjust their personalities to fit with the corporate world.” – Charlene Kennedy: CEO, PGIM Private Capital (Ireland)
“What you will often hear is leaders defending their intent: ‘So are you saying that we discriminate? Are you saying that we aren’t fair?’ But the opportunity is if we can recognize that despite our best intentions, our decisions sometimes have impacts that we don’t intend. It’s important to be curious about the cumulative impacts of individual decisions, along with organizational systems and policies.” – Betsy Bagley: Co-Founder and Director, Pulsely
“I used to hate feedback, but I think feedback and constructive criticism is so important. You may have really good intentions and just not know you’re doing something that isn’t working for you. The feedback may be really hard to hear and digest, but sometimes it comes from a great place. Even if you may not agree, it’s good to hear it.” – Jessica Titlebaum Darmoni: Senior Manager, Head of Marketing, ErisX
“I’ve become more conscious of my own energy as I’ve become older, and that it’s always flowing in me, but you can also learn to use it and channel it. If I’ve got to get a team going, I really think about bringing that energy to the table… The biggest thing you can do to be successful is to be yourself and not listen to the detractors. Just let your light shine.” – Rachael Sansom: Managing Director, Red Havas UK
“You’ve got to remain true to yourself, because there are enough people telling you what you can’t do. I will always tell you what you can do. We’re going to make change together, but you have to be true to yourself. You have to be authentic. If you’re not, what’s the point?” – Brandi Boatner: Manager, Digital & Advocacy Communications, IBM
“Actively asking how others are feeling not only makes them feel more part of the team, but also establishes a level of trust and morale that makes everyone perform better. Being aware of how everyone else is feeling helps form a cohesive team because at the end of the day, we’re all working towards the same goal. If one person is having an off day, that’s going to impact the whole team. Knowing how to rally around and motivate that person not only helps the individual but brings the whole team closer together.” – Mariah Turner: Associate, PGIM Private Capital
“As you arrive to a real senior level, you will start to understand that people are going to have a hard time disagreeing with you. They tend to give you filtered information. If you know that, you can be much more deliberate and intentional in terms of how you ask questions, to make sure that you’re getting the real story and understanding different perspectives.” – Geline Midouin: Chief People Officer, Shearman & Sterling LLP
“It’s important to be able to trust and communicate to your leaders: here’s what I need from you and what I need you to help me with. That has made the difference for me in my career. And that is not wisdom that one must wait until they are well into their careers to acquire anymore. Remember, what I said at the outset of this interview, the world is different now, and leadership looks different.” – Pamela Peace: Principal & North America Client Management, PGIM Fixed Income
“First, you need to be able to identify it: I’m having a feeling. Then you need to name the feeling and ask yourself: What is driving that feeling and is it worthy of speaking up for? Then you ultimately need the self-confidence to speak up, be potentially willing to engage in a disagreement, and simply not question it too much. The more you question it, the more likely you are to miss the appropriate moment to say something, or to lose the feeling entirely. As you move through life, your gut instinct is one thing that stays with you, no matter what you choose.” – Erica Klinkowize: CBNA Treasurer, Citi
“In times of uncertainty, the focus has shifted from seeking answers to raising questions and building relationships to lead through the unknown… The circumstances of the last two years have made me a different leader. I had to take a step back and ask: what did I do in this time? And take the necessary steps to hopefully be proud of the answer.” – Danielle Arnone: Chief Digital & Technology Officer, Combe
“I spent ten years in nursing. But there’s an expression in this part of the country that people are ‘called to preach.’ They have a burden to preach, meaning they can’t not do it. Well, in my case, I felt called to medicine. I had a burden to be a doctor and it would not go away… we never know how much time we’ve got on this planet, so I really don’t want to go to my grave without having tried to do what I felt I was called to.” – Dr. Sarah Carrier, MD: Emergency Physician, JH Quillen VA Medical Center
“Don’t just assume that people know what you want. You need to make sure that your managers and your stakeholders know that you are interested in other opportunities. Don’t be scared to let them know. It’s not like you’re going to be fired because you’re driven and want to move and grow.” – Jessica Jones: Managing Director, Head of Asia, PGIM Investments
“Earlier in my career, I thought I had to be the one with the voice. Now, I realize what I have to do is give or encourage or support the voices that have the information required, not always be the voice. That’s the muscle you develop with maturity and by realizing the amazing contributions that many voices bring to a conversation. That’s the muscle you develop when you embrace the diversity of thinking in a team to drive forward.“ – Renee Connolly: Chief Diversity, Equity & Inclusion Officer, Merck KGaA, Darmstadt, Germany
The transition over your career is toward managing up, and ensuring that you get what you need… I really have come to see the importance of don’t take on too much and do fewer things better, both of which I pass on to women just starting their career.” – Kate Kenner Archibald: Chief Marketing Officer, Dash Hudson
“I found a different lease on my otherness. I can’t chase everybody’s projection of me, but the more I recognize the uniqueness of my own experience, the more I feel I have to offer… One of the things now running through my veins is the knowing that what makes me connect with people is the ways in which we are similar, what intrigues and draws me to people is the ways in which we are different.” – Elena Kim: VP Business Development, TV/OTT at Global Music Rights
“The truth is, if I can be loving and patient, and approach whatever comes my way with compassion, everything will fall into place. Being a good lawyer, a good colleague, a good mother, a good partner, a good daughter – it all starts with being a loving person. Approaching things with a loving attitude will make things easier for you.” – Jingjing Liang: Associate, Compensation, Governance & ERISA practice, Shearman & Sterling LLP
“Early in my career, I was more conservative in offering my perspective and spoke only if I had the perfect comment. I’ve realized it’s okay to not always have the right answer or right idea, but it’s important to use your voice. There is power, value and hopefully impact, in sharing diverse perspectives… It doesn’t matter if you’re a junior level person in a room of more seasoned executives, you’ve been given a seat at the table for a reason and it is in the firm’s best interest to encourage and embrace your perspective. You have valuable things to say, so don’t sit in the background. Use your voice, early on.” – Ivy Tsui: Director of Program Management for DE&I, PGIM Real Estate
“I understand the stereotypes or expectations when a woman is in the room — how we’re expected to speak, defend our work, or refrain from speaking in an authoritative way — and I’ve told myself, ‘None of that applies to you, because you weren’t born and raised in this culture, so you’re going to embrace the otherness.’ So, I speak up, respectfully and never rude, but I have to speak.” – Louise Carroll: Partner, Real Estate, Katten
“I like to take complex problems and divide them into simpler ones, and I like to do that very fast. Every single problem, no matter how big, can be dissected, once you understand the root cause. But when you think you know the cause, you have to dig deeper and deeper. Once you have the root cause, everything else gets easier. You can find the paths to resolve the problem.” – Valeria Vitola: Managing Director, Anti-Money Laundering Region Head – Latin America (Except Mexico), Citibank
“Create the greatest, grandest vision possible for your life and career because you become what you believe… Each step of my career taught me meaningful characteristics about myself and helped me make my next leap.” – Rupal Shah: Principal, PGIM Fixed Income
“We need to trust our gut. We know exactly where we see ourselves, but sometimes we’re afraid to share that vision. We just need to move confidently in the pursuit of our dreams. From every setback, we can learn… I’ve become more of an unapologetic Latina who stays optimistic about our future possibilities, but it took me 22 years of going through this journey to realize that it’s my life, it’s my vision, it’s my calling.” – Claudia Vazquez: Founder, elevink
“I draw so much power from all the things that make me different. I used to view it as a disadvantage, but it’s so essential to how I’m able to show up, how effective and efficient I am, and the impact that I’m able to make. I draw from everything, and to have not done that for so many years was a detriment to my performance.…For this moment, while employers are asking you to bring yourself to work, do it. Do it now. Do it today. The hope is that this is a movement, not a moment. But time is of the essence, so do it. It will pay dividends.”- Amber Hairston: Agency Underwriter, PGIM Real Estate
“If you don’t know me and you don’t understand what drives me and what ails me, then how could you truly be in charge of growing me and taking me to the next level? I think it’s really important as managers that we take the approach of being coaches and changing the relationship from ‘I’m here to manage and make sure you do what you’re supposed to do’ to ‘I’m here to coach you and make sure that you exceed that.’… Most managers feel like I can’t get too close because then I can’t be objective, and I think it’s the opposite. If you’re not close enough, you’re going to miss what’s happening and you’re going to miss opportunities to support people in a way that makes them want to come to work and be part of the community.” – Indhira Arrington: Global Chief Diversity, Equity and Inclusion Officer, Ares Management
“That (Latina) part of my identity and proving myself is impacted by this other part of me that needs to grow and trust other people to do things, even though I don’t have 100% control. Letting go of some of that control has been hard, but I’m working on it. I’ve realized that everyone is an individual, and they’re not all like me, and I have to manage to each person versus to what my personal expectations, approaches, or processes would be.” – Cassandra Cuellar: Partner, Venture Capital, M&A and Capital Markets, Shearman & Sterling LLP
“I enjoyed going into rooms and finding those moments where I’d pipe up with an interesting point of view or a question, and all of a sudden, people would shift around and look at me. So I find it quite empowering. I’ve used the difference to my advantage… I think all of these factors combined meant I didn’t buy into the barrier, and just ignored it, and still today it hasn’t stopped me, because I have a deeper belief that it can happen – at least in the spaces where I’m operating in.” – Sabina Munnelly: Partner, Baringa
“Opportunity only lands on people who seek it. If you want to be sponsored, you need to give people an opportunity to get to know you: what you want to do, what your strengths are, and what challenges you might be facing.” – Ashley Shan: Associate, Finance Group, Shearman & Sterling LLP
“In my experience, a lot of the influence and ability to make changes come from working at the intersection of different disciplines and taking that experience to management and leadership… In technology or in any industry, being able to have that broader aperture allows someone to see more opportunities and navigate better decisions about where they want to go and how to do it to make a broader impact in an organization.” – Joyce Shen: AI investor, board director, author, and data science at UC Berkeley
“You should feel comfortable and confident that you can speak up. You might not say everything perfectly or you might even say something wrong, but that’s okay. Plenty of people will talk and know less than you do… I bring my own unique perspective to the table. Adding my voice may steer the conversation or decision-making in a certain way, or add more nuance to the overall discussion.” – Fiona Cho: COO of Asia-Pacific Region, PGIM Real Estate
https://theglasshammer.com/wp-content/uploads/2022/12/300-x-300-8.png300300Aimeehttps://theglasshammer.com/wp-content/uploads/2020/04/logo-the-glass-hammer-white-640@2x-300x138.pngAimee2022-12-06 03:00:252022-12-19 22:26:102022: Words of Wisdom from Diverse Women Leaders
Gut instinct – that instinctual sense of knowing that does not come from conscious reasoning, also sometimes called intuition – is one aspect of your decision-making that is worth better understanding – including how and when to leverage it. Here are seven things to know about gut instinct.
The gut truly is the “second brain.” – A neural network of 100 million neurons line your digestive tract, evidencing the gut’s processing ability. The gut has more neurons than the spine. It’s not only the stomach that has a brain, but the heart also has neural cells – there’s more to processing than we “think.” According to Sarah Garfinkel, professor and cognitive neuroscientist at University College London, “Instinct is when physiological signals change quickly in response to different stimuli, with or without the conscious awareness of the properties of those stimuli. A capacity to tap into and be guided by those signals gives us a route to gut instinct, which bypasses higher-order awareness mechanisms that don’t yet have access to that information.”
Gut instinct is not a mind “or” body thing, and it’s complicated. – When considering a decision, the brain works in tandem with the gut, making intuition a mix of emotional and experiential data as the brain accesses memories, preferences, needs, past learnings and more. The mind-body dualistic idea that suggests mind and body responses are separate has long been disproven. They are interrelated. We feel in the body the result of cognitive processing happening in the brain. As a predictive processing network, the brain seeks to quickly compare sensory information with past experience, knowledge and memories, sending signals to the gut. These rapid assessments are subject to error, due to things like confirmation bias where we scramble to see what we already believe true or when we impose past circumstances upon a current situation and perceive danger.
Gut instinct is often a valuable part of decision-making. Partnering gut feelings with analytical thinking leads to better, faster, and more accurate decisions and increases the confidence behind your choices – especially when there is no “correct” and clear-cut option and you’re overthinking. The majority of top executives report that they leverage feelings when managing crises. Women often speak to The Glass Hammer about their ability to read the room as way of informing how they approach a meeting or having gut instinct around an idea that comes up. And when, for example, you are in a familiar setting or with a familiar person, your intuition can pick up subtle cues that something is off or amiss by noticing indicators that are not usually present. It can also guide you against making a wrong choice that presents unnecessary risk. Without gut instinct, and a sensitivity to somatic cues, we can fall into analysis paralysis.
Gut instinct is NOT such a good indicator for decision-making at other times – such as in hiring and recruitment. A clear example for where gut instinct should not be trusted in decision making is in hiring and recruitment, when guts instincts (fast thinking) around the “right candidate” and “culture fit” or “likability” are usually just unconscious bias (such as affinity bias, anchoring bias) – especially related to race, disability, gender and sex. Within seconds of hearing speech, Yale found that we make snap perceptions on social class (based on speech patterns such as pronunciation), competence and pay package. We also like people who are like us in tone, body movements and word choices – and the things we like cast a positive halo over the rest of the interview. Assessments from unstructured and organic interviews, where managers go with their gut, have very poor correlation with job effectiveness and finding the most qualified candidate, because unconscious bias is rife and gut instinct is often rationalized.
The quality of gut instinct is interrelated to emotional intelligence.Research has shown that people with lower EI tend to misread their own bodily signal and somatic cues, misinterpreting the warnings of intuition that would normally guide us against bad risk-taking and decision making. But just as emotional intelligence can be strengthened through intentional training, as we become more sensitive to our ability to read and discern different emotions, where they are coming from and how they influence us, so can we develop our gut instinct. Discerning fear from intuition is an important part of honing our ability to use gut instinct in decision making, as these can often be confused. People who are highly sensitive – and perceive, process, and synthesize information more deeply – often have stronger intuition but may also have learned to distrust and invalidate this strength. Like a muscle, intuition can be built up. Practicing using it through fast, decisive actions on relatively inconsequential matters to build up trust and your ability to emotional regulate through discomfort. By role-playing the outcomes of different decisions, you can also see if your intuitive-based decisions would be aligned with your highest values on the other side.
Distraction from overthinking helps our intuition to weigh in on decisions. When processing a lot of complex and difficult to remember information around a big decision, the tendency can be to painfully overthink – going between all the pros and cons – or to make a snap decision to escape the pain of indecision. But research has found that there’s a value in allowing our minds to wander in unrelated activity, as the unconscious mind helps to sort through the seeds. Participants who were distracted by an unrelated activity after being presented with a bunch of information about a decision made better (and more intuitive led) objective choices than those who consciously weighed up options before making a final decision. Overthinking in a strictly analytical way can muddy your judgement. But in the pause, the unconscious mind can help to surface the gist from the information overload and improve the accuracy of intuitive judgement.
Timing and context is critical and most people don’t know when to use their gut instinct. Because it’s intertwined with many other rapid processes happening in the brain (triggering, bias, memory), it’s critical to assess when to rely on gut instinct in decision-making and when not to, and most business leaders do not know the difference – not only that, but it’s the same for most doctors, therapists and other kinds of professionals.
All in all, gut instinct is a valuable aspect of processing that is bound to contribute it’s voice into your decision-making, whether you are going with it, weighing it up or fighting against it. The more you can learn about gut instinct, the more you’ll be equipped as a leader to use it – and not use it – wisely.
https://theglasshammer.com/wp-content/uploads/2022/11/300-x-300-6.png300300Aimeehttps://theglasshammer.com/wp-content/uploads/2020/04/logo-the-glass-hammer-white-640@2x-300x138.pngAimee2022-12-01 03:00:482022-12-19 22:26:18Seven Things about Gut Instinct You Might Not Know
“The twists, turns and detours are not a waste,” says Fiona Cho. “They can bring you valuable learning and opportunities. If you have a strict career plan, be open to be a bit more flexible – what if you go left for a while, or right for a while, and not fixate on sticking to a plan?”
Cho talks to being fearless, speaking up, supporting the voices of others and her intrigue for the details of how ecosystems work, from baskets to buildings.
From Liberal Arts to Real Estate to Asia C-Suite
With a passion for material culture (arts, crafts, design, architecture, urban planning), Cho mastered in and envisioned a career in academia focusing on the history of art and architecture, but soon realized she wasn’t suited for a solitary, stationary life. And her intrigue was forward-looking.
So Cho left academia to explore the dynamic “built environment” of the real estate world. She spent seven years in real estate equity research and two years in investment banking at Wells Fargo in San Francisco before taking an investment funds Portfolio Manager role with PGIM Real Estate based in Singapore, focusing on the Asia-Pacific region, nearly fifteen years ago.
“I didn’t go to business school” says Cho. “But I think the twists and turns and nonlinear path have given me experiences, perspectives and insights that help me to be both a better fund manager and a better leader.”
Cho likens being a regional portfolio funds manager to running a small company – working with people in various functional groups and areas of expertise across different countries to understand a client’s needs, craft and manage the strategy, and hit the investment targets. She is proud of her funds’ strong performance and how the industry and PGIM are bringing ESG and DEI principles into investment decision-making to fuel positive impact.
Being Fearless In Your Voice
“I have a kind of fearlessness. I can enter a completely new career or opportunity, and I’m quite fearless about it,” says Cho. “Of course, I do have my angst too, but I get into the work.”
While her strong work ethic has always propelled her success, the corporate world revealed that hard work alone isn’t enough to advance – elevating your voice is critical. Cho recalls an early experience when she had worked on a project analysis and presentation across several weeks, only to watch a male team member bluffing as the expert in the big meeting.
“I knew the matter inside and out, and I knew he was speaking on the fly, but I didn’t speak up or make my points,” remembers Cho. “And I went home and didn’t sleep well that night. I had to consciously become more vocal and express my views. You need to speak up and be visible so that your hard work bears fruit and is noticed.”
Cho has since watched too many women who are prepared and hard-working, and often perfectionists, back down from speaking up for their work in a big meeting and be frustrated later.
“You should feel comfortable and confident that you can speak up. You might not say everything perfectly or you might even say something wrong, but that’s okay. Plenty of people will talk and know less than you do,” advises Cho to mentees. “I bring my own unique perspective to the table. Adding my voice may steer the conversation or decision-making in a certain way, or add more nuance to the overall discussion.”
She also advises to be patient and give yourself a break: “Women can beat up themselves for days when something doesn’t go in an ideal way, whereas I see a more easy-going, forgiving attitude towards oneself by some men – and we can embrace more of that.”
The Art of Inclusive Leadership
“Being a leader in the C-suite requires more patience and listening than just managing funds,” she notes, as she’s had to elevate her vision to having the right people and supporting them to move the entire region forward. When it comes to inspiration, Cho feels she has integrated traits she’s admired from various individuals into her leadership style – from how someone led a meeting to how someone practiced inclusion to someone’s way of expressing their expertise on a topic.
“The technical expertise is, in a way, the easiest part of whatever you do. It’s the more intangible, personal things – like how you make teams come together and inspire each person – that are more mysterious and harder to learn,” she says. “Being influential, getting people to feel comfortable sharing their views and to ultimately trust you as a leader. When you see someone do that with grace and ease, it’s an art.”
Cho has lived ‘difference’ all her life. She grew up in the U.S. as an Asian woman of Korean descent after immigrating at five. She stepped into an industry dominated by men. Now she lives in Asia but is far from fluent in the Korean language. She’s attuned to creating space for all voices.
“As a manager or a leader, you have to create those spaces for people who are more quiet or less vocal to speak up,” says Cho. “By doing that, they become more comfortable and engaged in the conversation.” One way she might call in an underrepresented voice is to say, You and I were talking about this point last week. What do you think?
Cho served as the head of the Asia-Pacific region in the global PGIM Women’s Leadership Network that evolved to become the Inclusion Leadership Network. She appreciates PGIM’s strong DEI commitment – such as hiring practices that include both a diverse slate of candidates and diverse, multi-functional interviewer panel. She notes maintaining that DEI focus becomes more important at top levels, where diversity is needed.
“We continue that lens in the career development and career management process,” she says. “We have to recognize that we all have bias, and we don’t know our blinds spots, but we have to work to recognize that and support the less visible and less vocal individuals.”
Ecosystem Lens: From Baskets to Buildings
Cho is an enthusiast for traditional crafts, and her travels in the Asia-Pacific region are rich with opportunities to explore the industries of textiles, baskets, ceramics and more. From the context of production and the detailed work of the craft to the ultimate usage of an object and the socioeconomic impact on people, communities and the world, Cho is fascinated by the ecosystem of material culture. She’s drawn to find ways to support and preserve the cultural traditions that often underpin the livelihood of those women and their families.
Basket to building, the same curiosity about the eco-system of a basket informs her analysis into a property – “Why is it here? Who funded it? Who is using it and for what? How does it impact the community? What are the returns—both financial and non-financial?” Going further, “How will ESG and digital transformation change the ways we organize, use, and invest in physical space, entirely?”
Indeed, Cho’s outlook is both interconnected and forward-looking.
Loretta Pearce: Chief Diversity and Inclusion Officer, Shearman & Sterling LLP
People, Voices of ExperienceYet the research is clear, the further you are from dominate prevailing culture in the workplace, the more you adapt and conform to expected norms to thrive in the organization.
Pearce shares, “I’ve spent much of my career helping others navigate this space so that they can advance their careers and be as authentic as possible given cultural workplace constraints”.
She inspires us with a love for supporting the transformation of organizations and people, checking your inner circle, embracing difference, offering up your best gifts and giving yourself, and others, some grace.
From Academia to Leading Diversity and Inclusion
Pearce’s DEI journey was seeded when she left her hometown community to become an undergrad at the University of Virginia. Though she was an honors student in the top 10% of her class and well-supported by a preparatory program as a first-generation college student, she also experienced a sense of “otherness” those years on campus that catalyzed her drive to create open and inclusive spaces for everyone: “I wanted people in any space to feel a sense of their own value as well as a sense of belonging.”
After graduation, while teaching, she worked with (predominantly black and brown) students from lower income communities in the inner-city. When that campus relocated to a suburban location, diminishing her ability for impact, Pearce moved into learning and development in corporate spaces. Given her passion for inclusion, she was repeatedly called on to facilitate conversations, coach leaders and lead DEI initiatives.
“In my heart, at the very core of who I am, I’m an educator,” Pearce shares, who is immersed in doctoral studies at Teachers College at Columbia University, “I am always seeking to support others as they endeavor to be their best selves.”
While in talent management roles, Pearce realized that no matter how much leadership development an individual had, if that person wasn’t provided with opportunities by organizations to showcase their skills and talent, her work was in vain. She began connecting people to opportunities and sponsorships as she went across various talent management roles until DEI became her focus. That has meant that not only does she focus on supporting people but also on systemic barriers to inclusive workplace practices, community outreach and engagement, recruitment and supplier diversity.
She contends that “Being strategic and intentional with a holistic view, understanding an organization’s culture and practices, developing and managing relationships with stakeholders and being steadfast and determined are essential to having impact in this space. Diversity and inclusion must be embedded into every facet of the organization; that takes time, attention, and resoluteness.” Most recently she was the DEI Global Talent Management Programs Leader at Meta (formerly Facebook) and in May of 2022 she was hired as Chief Diversity and Inclusion Officer (CDIO) for Shearman and Sterling, LLP.
As the CDIO at Shearman and Sterling, Pearce, has responsibility for Shearman & Sterling’s global diversity and inclusion strategy. Pearce shares that she “grew up in law firms,” as after serving in academia she launched her corporate career at a law firm. She reveals that after meeting with the firm’s leadership “it was clear to me that diversity and inclusion was a key priority for the firm and that I would get the support required to continue to develop and implement the firm’s goals and vision in this area”.
Since she is an educator and it is foundational to the work she does, she finds the time to facilitate unconscious bias programming or other sessions with inclusion themes – recently for example, at Shearman and Sterling’s Associate Leadership Academy, and while “glamping” during one of the practice area retreats.
Check-In: Who is In Your Trusted Ten?
“Acknowledging and identifying your own bias is the beginning of being better,” Pearce says. “To simply recognize that you have unconscious bias, that we all have it, and then to try to understand and mitigate against it – and essentially, widen your circle.”
She challenges individuals to consider “The Trusted Ten,” those who are the closest ten people in your friend group. What are their demographics (gender, race/ethnicity, education, socioeconomic status)? If they align with you in most of these areas (which they normally do), find someone different in some way and have a conversation. The more you do that, the more open to difference you become. Pearce notes that “small, deliberate progress in this area can make a big difference”.
Pearce argues, especially when she is met with resistance from leaders around sponsorship, that “you’re sponsoring people all the time. Anytime there’s an opportunity and you put a name forward, if you’re a leader, you’re sponsoring that person – and, typically that person looks like those who are part of your trusted ten.” Pearce advises that as leaders we must endeavor to embrace difference, widen our circles, and understand the abilities of all those we lead; their talents, aspirations, and capabilities so that we can put their names forward the next time an opportunity presents itself that aligns with their experience and skill set.
Pearce brings her passion and experience to bear in her work at Shearman and Sterling, LLP and is especially excited about the culture of mentorship and sponsorship that the firm is already known for: “The firm has received numerous accolades for partners who are patient and understanding that take the time to explain assignments. Repeatedly during my listening tour, I heard that the culture was collegial, considerate, and kind. The firm’s values align with my own and we continue to make progress toward creating a more diverse and inclusive environment,” Pearce shares.
Her Success Factor: A Love For People
“The higher you are in leadership, the more removed you can become from those you impact. But I love to talk to the people that I’m endeavoring to elevate, advance and serve,” says Pearce. “What really motivates me is having conversations with the people I’m trying to serve, hearing directly about their experiences and understanding what I can do to better help them.”
Pearce would say the biggest factor behind her success is “honestly, just a love for people.” As a preacher’s kid (a PK, she quips, with a smile, adding she is also married to a man who is a pastor), she was brought up on the values of loving and treating all people with kindness, respect, and dignity.
“I believe that relationship with and service to others is foundational,” says Pearce. “No matter what situation I find myself in, I look around and ask, how can I serve?”
Strive For Excellence and Give Grace
Pearce has joy at her core and brings that into the workplace. She leads with calm and compassion and fosters a team culture of collaboration, learning and giving people the benefit of the doubt rather than jumping to judgement or blame when a mistake occurs. She emphasizes and practices the perspective of “giving people some grace.”
Pearce imparts two key pieces of advice to mentees. The first is “Strive for excellence. Mediocrity is just not acceptable, so offer your best gifts.” That came from her parents and the environment that she was raised in, but also, her family and community of origin emphasized that you must “Give yourself some grace, and if necessary, forgiveness. Take chances, be bold, mistakes offer an opportunity to grow. Learn the lesson and move on.”
Embracing Difference
As an introvert, Pearce’s stretch zone has been around extending herself in social settings, as her senior leadership and executive roles hinge on building relationships, developing, and managing them and therefore networking is essential.
“We are all humans having a human experience and so you ought to be able to connect with anybody on some level,” notes Pearce. “Different perspectives are something to embrace, not something to close yourself off to, because they help you think and see things from different perspectives – and that’s what this work is really all about.”
Role Modeling Towards the Future
Along with working on her doctorate, Pearce serves in the church and does a lot of reading. She also loves TV, movies, and science fiction, declaring: “I’m a Trekkie from way back. If it says Star Trek, I’ve watched it.” But there’s more to her Trekkie passion than entertainment.
“When Star Trek started, they had a very talented and diverse cast, and, of course, Nichelle Nicholas who played Lt Nyota Uhura, a beautiful, intelligent, competent black woman who was either 3rd or 4th in the command structure. I could see myself in the future,” says Pearce. “I loved the show and the world it created, and I loved exploring the themes they grappled with.”
With a demanding schedule, Pearce still finds time to coach and mentor those who reach out to her for support and guidance. She shares, “At the end of the day, it’s about impact and leaving the world better because you were here. I endeavor to do that every day. It fuels me and inspires me to do even more in my areas of expertise and influence.”
By Aimee Hansen
Op-ed: How to succeed as a #softblackgirl in Corporate America
Black History Month, Career Advice, Op-EdAccording to Lean In’s The State of Black Women in Corporate America, for every 100 men promoted to manager, only 58 Black women are promoted, despite the fact that Black women ask for promotions at the same rate as men.
With the obstacles stacked against us at work, and the “invisible labor” that we undertake at home, self-care tends to go out the window as we prioritize our jobs and our families. How can Black women possibly embrace this movement towards a soft life and still do well in the workplace?
5 Steps to Succeed as a #SoftBlackGirl in Corporate America
1. Set Boundaries
Boundaries can come in different forms. Perhaps it’s the hours you are available for work. For example, you might set a strict boundary that you are unavailable after 6pm and will not respond to work messages over the weekend. Maybe it’s the frequency of travel that is sustainable for you and your family. Maybe it’s about your preferred communication channels, and you do not want coworkers texting your personal phone. Regardless of what your boundaries are, be sure to communicate them to your colleagues so that they are aware and can make conscious choices around whether to abide by them.
When you are asked to do things that cross your boundaries, I invite you to pause and ask yourself, do I want to do this? Do I have the space to do this? What will the impact be on me and on others if I do this? Listen to your gut. And, if the answer is “No,” communicate just that. Practicing saying “No” in the mirror can be a very powerful exercise to build up your confidence for the real thing.
What is one boundary that you can set right now that prioritizes self-care?
2. Prioritize & Do Less
We often feel like we have to do everything, and that can be extremely overwhelming. The key to both success and self-care in the workplace is to do what matters to the people that matter. Identify who matters in the organization and what they care about. Excel on those projects, and don’t sweat the small stuff! You will get a bigger bang for your buck in terms of your personal brand image at work, and you’ll have more time for you.
One tool that is extremely helpful in prioritizing is the Eisenhower Matrix. In a 2×2 matrix you categorize tasks into urgent vs. not urgent, and important vs. not important. Based on where something falls in the matrix, you can decide whether to do it now, schedule it for later, delegate, or delete it from your list. My favorite of the categories is when you realize that something is both not urgent and not important, and there is something so satisfying about being able to delete it. This is self-care. This is embracing the soft Black girl life!
What tasks on your to-do list are both not urgent and not important?
3. Celebrate Wins Weekly
I often feel like I’m not doing enough. This leads to a spiral of negative thoughts around my competence, value and self-worth. However research shows that when people are reminded of their best work before undertaking a challenging project, they have more creativity and less stress. Taking the time to acknowledge all the amazing things you have achieved can be a powerful confidence boost and do wonders for your productivity. Every week, (Fridays are great), write down what you can celebrate this week. Small steps of progress count, even if it’s just sending an email that was hard to write!
Once you have recognized all the great wins of the week, it’s important to also take the time to celebrate! I invite you to “Treat Yo’ Self!” This doesn’t necessarily mean to go on a shopping spree, though if that’s what you feel like, then by all means! Think about what brings you joy. Maybe it’s a pedicure. Maybe it’s a luxurious bubble bath with some candles and bath bombs. Maybe it’s a piece of your favorite chocolate.
What is one thing you can celebrate this week? How can you treat yourself?
4. Communicate Your Wins
It’s important that you get the recognition that you deserve, so don’t be shy about communicating your wins both to people more senior in the organization and to those on other teams. In response to “How are you?” at the water cooler, be sure to casually mention your wins. “I’m doing great! I just led this project with {insert success metrics}” or, ”We are very close to launching XYZ!” Consider being the one to send celebration emails when your team has a win. If they come from you, people will associate that win with you!
What is one win that you can communicate to your colleagues?
5. Schedule Self-Care Breaks
If you don’t put it on the calendar, it most likely won’t happen. So schedule time for self-care in your day. This can be something as short as a 5 minute reset break where you are intentional about doing a rejuvenation practice such as box breathing. If breathing isn’t your thing, you could set a timer for two minutes and massage your temples. It’s an amazing stress reliever. If you have more time, maybe you go for a walk outside if the weather is nice, or do a 20 minute sound bath to relax. Consider taking lunch breaks away from your computer. These very simple acts can completely change your day, your mood, and your ability to do your best work! When the calendar reminder comes up, and you are tempted to finish up “just that one little thing,” remind yourself of this mantra:
“Today I choose me!”
Bio: Zee Clarke, a Harvard MBA, breathwork expert, and author of Black People Breathe (March 14, 2023 / Penguin Random House). After experiencing a number of race related challenges, from racial profiling and harassment by the police to microaggressions in the workplace, she realized that mindfulness and breathwork were much more powerful outside of the yoga studio and in the context of our everyday lives. Trained in India, Zee leverages her toolkit of yoga, meditation, breathwork, sound healing, and Reiki, to ensure that all people of color have the tools to thrive despite any challenges that race, gender, or sexuality might present.
Alice Chun: Female Inventor, Founder and CEO of Solight Design, Inc.
Intrepid Women Series, People, Voices of ExperienceWe interviewed Alice Chun, female inventor and co-founder and CEO of Solight-Design. Born in Korea, she immigrated to the U.S. as a child and grew up in upstate New York. Since learning origami from her mother as a girl, Chun has been fascinated with the possibilities of using imagination and design to change our world for the better.
Exploring emerging trends in material technology – lighter, faster and sustainable – she began experimenting with sewing solar panels to fabric while teaching Architecture and Material Technology at Columbia University. When her son Quinn was diagnosed with asthma, which is 40% more likely for children in New York City, she became aware of the staggering pollution from energy consumption and the deadly impacts of kerosene in off-the-grid places of the world. Chun became focused on creating clean light solutions that harness solar energy.
Her TedX talk, 10 Million Rays of Light, focuses on the story behind her first invention, the SolarPuff™, the world’s only self-inflatable, portable solar light. With the backing of a KickStarter campaign, Chun launched Solight Design. Her origami-inspired lights run the gamut from art exhibition to humanitarian aid. They’ve been exhibited at MOMA, featured in The New York Times for summer gatherings and lit the night for Syrian refugees.
Chun holds several patents and has won the US Patent Award for Humanity. Advocating that design provides dignity, Chun is passionate about getting her lights to people and children in crisis zones and off-the-grid areas. She’s brought many thousands of her lights to crisis areas, as well as worked with NGOS to deliver and distribute them.
Going on these “light drops,” she’s personally traveled to Nigeria, Puerto Rico, Dominica and Haiti (nearly 20 times). As we talked with her in December 2022, she was about to head to the Ukraine. More than anything, she seeks to spark the light in each of us that can together impact the world. We talked with Chun about creating impact as a female inventor.
On growing up in a creative household:
“I was born in Korea. I was blessed that my mother was an artist and my father was an architect. It was post-war and my parents had to immigrate to the United States because of my father’s position doing the World Trade Pavilion in Montreal for the World Expo. They came first, and then sent for me later. I was four years old when I came to join them.
My mom taught me origami, like many Asians. And back then it was more novel. I grew up in a very creative household that taught me, at an early age, that you can use your imagination to make things and you can help yourself through difficulties by using your creative senses.
Everything that I’ve done was never really planned. When I went to college, I went for Architectural design. After my masters at University of Pennsylvania, I started to teach architecture (Columbia University, Parsons the New School), but teaching first found me by accident. I didn’t find it.”
On how imagination is the ability to create something better:
“While I was teaching in architecture, we started to do community outreach projects with architecture students. Around Philadelphia, there were so many abandoned sites and parks that were just rotting away. We were putting in planters and benches and building a little playground. It was so rewarding to see how it transformed those communities.
Kids would come up curious and ask what we were doing. We’d tell them, ‘We’re architecture students and we’re building architecture for you.’ So they would ask what architecture was. And we would explain that whatever you can imagine, you can also make a model of and then you can build something new. It is all about design. Design is about imagining something different and more beautiful for your environment.
Being able to interact with the community and learn from them, as well as teaching them about architecture and empowerment, was a real moment of feeling that I could make a difference and what we were doing mattered. I wanted to continue to do that.”
Alice Chun in Haiti
On the moments that catalyze the impulse of innovation:
“Whenever I was teaching, I used to tell this story: the story of time. The Greeks believed that there are two characters of time. One is Chronos, who is old with a beard and a cane. His line of time is predictable and very straight. Then, there is Kairos, the young character of time. His line of time is very unpredictable and chaotic.
We all experience those two lines of time, every day of our lives. When those two lines intersect, those are the moments of opportunity and the moments of invention. And it’s a matter of leaning in or leaning back when those moments happen.
So if I look at the trajectory of my inventions, and why they occurred, it’s because of problems I saw. I would never have imagined that my child would be born with asthma. And there was climate change and natural disasters and the earthquake in Haiti. All of that was the impetus for me to step back and say, ‘Enough is enough. We have to do something to help.’
I was the materials lab director at Columbia University, and my focus was on natural materials. There’s far more intelligence and knowledge in natural materials than the petrol-based plastics that we’ve been using for four decades. So, I was sewing solar panels to fabric and then substrates, to basically invent something new as a material: a solar harvesting surface to make everything thinner, lighter, faster and smarter.
The only way I knew how to lean in to help in Haiti was to turn my studio at Columbia into an innovation studio. So, what I was doing before evolved. And that’s when we realized this detriment that’s happening globally. 1.6 billion people don’t have access to electricity, and they’re using kerosene to light their world at night. Two million children die from the toxins. In South Africa alone, there’s 200,000 house fires every year. That was the impetus for asking ‘What can we do?’ and ‘How can we help?’
So every time, it’s really about those two lines of time intersecting – and then saying ‘How can we solve this problem?’ and ‘How can we do better?’”
On the magic when necessity meets curiosity:
“Sometimes you’re confronted with a problem, and you don’t know what to do. You just know that something has to be done. It sticks in the back of your mind as something that gnaws at you. Every time, at that point for me, that’s where the spark of curiosity came.
They say ‘the mother of invention is necessity,’ but ‘the daughter of invention is curiosity.’ So with curiosity, you’re constantly questioning – What if? Or could it be like this? Or maybe there’s an answer here, or there? Once the problem sticks in your brain, everything else becomes a window for opportunity because then you’re already beginning to connect the dots.
Curiosity is directly related to imagination and creativity and problem solving. What’s most important are the questions that you ask, not so much the answers. It’s those questions that end up creating something new. So with asthma and pollution and health, for example, I had already been researching solar energy and the connection to cutting pollution. 75% of the pollution in NYC comes from buildings and energy consumption. But the sun is free and it’s limitless and it’s the most powerful source of energy that comes to the Earth every day.
So the dots begin to align and connect. You may not have the answer right away, but it’s a matter of continuing and keeping that thread open to connect to the next dot when it happens.”
On breaking through the ceiling of fixed perception:
“So-Light Design is a small company. I’m one person. I’m a mom, I’m a teacher. The paradox is that we’re a small company, but we’ve had a big impact – purely because we’re just doing what we feel is right. But we’ve been able to impact over a million lives worldwide because of our mission.
So what I’m always trying to break through is the boundaries that we all create when we perceive the world in a certain way.
For instance, early on when I was traveling to these red zones, everyone told me not to go. People said I would be shot or raped or kidnapped. But I went to Nigeria and Makoko there – which is the largest slum in sub-Saharan Africa. I met the most amazing and kindest people and witnessed the impact of the light that I brought. Then I went to Haiti. People were telling me not to go there, too. I’ve been there twenty times now, and I’ve befriended amazing people. Now people are telling me not to go to Ukraine because it’s a war zone, but I am going.
I want people to know that there’s always two sides of the story. There’s not just one narrative or only one way to see anything. Part of creating art is to break through the preconceived way we see the world. It’s a big issue right now – with racism, discrimination, with war – it’s so prevalent and we have to change it. There’s so much that we have to gain and to learn – historically and culturally – from breaking out of our narrow perceptions.”
On inventing a product that spans from MOMA to crisis zones:
“Because of my background as a designer, I have the three design cornerstones of durability, beauty and functionality or utility. Those are the same three cornerstones of architecture and they could also transfer into a way of thinking about business and being an entrepreneur.
It’s hard to get all three, but I think beauty is something that needs to be addressed in design. When giving out humanitarian aid in places like Haiti, I’ve witnessed some NGOs have a tendency to buy the cheap stuff to hit the mark on how many items they’ve donated. But they’re often the cheapest flashlights or the cheapest solar panels, and they end up in the landfill in a short time because they don’t work.
I’ve not seen many organizations who drop off supplies give any attention to beauty, wonder or awe. But I think all of that is just as important as utility. Why can’t we give beauty, wonder and awe? Because if you don’t have that, you don’t have hope. If you don’t have hope, you’re going to die.
I remember a fascinating moment after the earthquake in Haiti, when there was rubble everywhere and tent camps were popping up. I saw this woman coming out of a tent camp and she was dressed in red and perfectly made up with lipstick. I don’t know, but that lipstick seemed to make the day for her because it was the moment of beauty, wonder and awe.
In my perspective, design provides dignity and good design should be able to sustain a life in Nantucket or Nigeria. Good design doesn’t have boundaries – like culture or race. It doesn’t discriminate. So good design should incorporate awe and wonder as well as being useful. I don’t think many NGOs think about that, or how important it is for the stakeholders and the cultural societal aspects of wherever these issues exist.”
Syrian refugees with Chun’s SolarPuff™ lights
On igniting possibilities through ‘light drops’:
“I put a thousand lights in my luggage and I flew down to Dominica. I didn’t really know where I was going. I just wanted to go to the Kalinago territory. The Kalinago are the oldest Indian tribe in the Northern Hemisphere. I’d heard that they had been hit the hardest with Hurricane Maria.
Through a fortunate chain of serendipitous conversations as I arrived, I was positioned to visit seven different schools in the Kalinago region. I saw five kids living in a one room house with a single mom. They had their one meal a day at school and no electricity to do their homework at night. I resisted the urge to just hand out the lights, because I wanted to tell them why I was there, why they’re so important and why we haven’t forgotten about them.
I shared that I came from a poor beginning and was beat up a lot when I was a kid, because I didn’t look like the other kids. I was the only Asian. And I didn’t fight with my fists. I ended up fighting with the light in my mind and the light in my heart. And I tell the kids, ‘You have to fight with that light in your heart and that light in your imagination. Keep fighting with that light and don’t use your fist. And I’m giving this light to you because now you can hold the Sun in your hands. And the Sun is the most powerful source of energy that comes to the Earth every day. But the light of your imagination and the light of your heart is even more powerful than the Sun.’
The kids cackle and giggle and I reassure them, ‘Yes, you are that powerful and if you keep fighting with the light of your heart, there’s nothing you can’t do.’ I tell them to use this light for their homework, so their dreams and ambitions can grow. A lot of the girls look at me in disbelief and say, ‘What! You made this?’ Even some of the elderly women or teachers can’t believe it. That’s really important to me, because in that ‘aha’ moment, they are saying to themselves, She’s a woman and she did this. Maybe I can. I have the power to do that, too.
Sharing that narrative with them is more important to me than delivering lights. That’s the other reason why I go on the light drops.”
On encouraging more female inventors:
“In my research, I went back into history and some of the women were excluded from patents they should have been on. But, overall the number of women on patents is so small, and that needs to change, too. My hope is that when I speak to kids and young women, that it will inspire them to use their imagination and change the world for the better by solving a problem and creating something new.
It goes back again to two characters of invention – the mother of invention being necessity and the daughter being curiosity. Those are two female characters, but only 13% of inventors are women in the United States patent and trademark office. And then in terms of entrepreneurship, far less than 1% of IPO businesses are led by female founders and only 2.3% of venture founding partners are women.
We need more girls and women in STEM programs and more funding for women and female minorities in terms of scholarship and grants. But the only way we’re going to change the amount of investment that goes into female-run entrepreneurs is getting more female businesses to get an IPO. So there’s this kind of chicken and egg thing happening.”
On her trip to the Ukraine:
“We’re going to get about 5,000 lights to Ukraine. But in my luggage, I’m bringing 1,000 with me. Our colored light was used for PTSD for children after Hurricane Maria. It has different color options, and we hadn’t realized this would be helpful to the kids. But we found out that the different colors actually help them calm down at night and it helps them to sleep. After an earthquake and there’s no light, the kids are so frightened. So they were used as night lights for kids in shock or with PTSD after the hurricane.
When I heard about the blackouts happening in this children’s hospital in Ukraine, I knew I had to go deliver these colored lights. They told me the nurses were taking three hours to calm the kids down after the blackouts. There are over two hundred kids and most of them are refugees, and there’s two more hospitals in Lviv. I’ll also go to Kiev. Over 2.5 million children are currently displaced within the country.
These hospitals have generators, but they are using that for essentials like heat and the ICU. These lights and phone chargers are going to be critical for light at night and charging. This is a lifelong traumatic event. And after the war, it’s going to take years and decades to rebuild.
But my greatest hope for the future is our children. Whenever something happens, dealing with children especially, I try to do whatever I can and often travel to deliver lights. I’m inspired by my own son and by all the kids that I meet along the way and in different countries. I’m inspired by how smart and intelligent and enthusiastic and hopeful they are about the future, and passionate that they know they can create.”
For more on Alice Min Soo Chun, check out coverage in Marie Claire’s Powertrip 2022, The Skimm, The Story Exchange, Fast Company, The New York Times, Cheddar, Huffington Post, and Men’s Journal. Chun was nominated for USPTO Patents for Humanitarian Winner in 2018. She was named among Forbes 50 Over 50 recognizable women of 2022. She is co-author of the book Ground Rules for Humanitarian Design. During the pandemic, she also launched a business selling patented transparent face shields and respirator masks, SEEUS95.
By Aimee Hansen
Op-Ed: Disillusioned by the 9-5? Entrepreneurship Could Help You Have Greater Impact.
Career Advice, Career Tip of the Week!In fact, entrepreneurship was the tool that allowed me to pursue solutions to a problem I cared deeply about—equitable education—without all the red tape and obstacles associated with working in school districts. If you find yourself feeling discouraged about the impact you’ve had (or haven’t had) at your job perhaps now is the perfect time to also consider another route. These are the steps I took in evaluating my transition from my role as a teacher and an administrator to one of founder and executive director.
Know When It’s Time to Go
Science Technology Engineering and Mathematics (STEM) education has always been my passion; my mom would say it was ingrained in me as a child when my grandfather would read calculus textbooks instead of literature to me. I started as a Biology, Algebra and Health teacher before becoming a program director for science at a County Office of Education in California. It was the perfect role to work with districts on a holistic level, researching systems change, fostering teacher leadership, and encouraging teams to look at equity within their district programming. I finally had the opportunity to run science programs at the county and state levels. I thought it was my dream job, and it was until I realized that my programs were not serving every student in the county.
I saw so much racism at play in my school district that I couldn’t ignore the ways it directly impacted students and their ability to flourish. The tipping point came while planning a computer science fair for the students at the court and community schools. Several supervisors spoke up about security concerns—they thought we didn’t have enough security to “manage” certain students. They recommended that we un-invite these students to the fair.
When the team I was on spoke up about the drastic inequity and the blatant restriction of access to our students from the court and community schools, we ruffled feathers. Although we were eventually able to allow the students to attend the fair, my colleagues and I were penalized for it by getting passed up for promotions, having our teams separated, and dealing with supervisors doing “cubicle walk-throughs” to police the staff. This is when I knew that politics and power were being prioritized over students. I had to ask myself: will I sit down in compliance or stand up for justice?
As you plan for the year ahead, take stock of what’s keeping you from having the impact you desire at work. Is it a similar situation where politics are at play and the power of a few is being prioritized over the mission? Is that you just have a few roadblocks in your way that a manager could help remove? Is that you’re in the wrong role or on the wrong team? Trace back your disappointment to see if it’s time to make a shift internally or if it really is time to go.
Consider Your Next Step
Despite all this drama behind the scenes, I loved working with every group of students and helping teachers increase access to quality and equitable STEM education. I knew I wanted to stay in my professional field, so I looked for other similar positions to fill the void created by my 9-5 role. However, none of the potential jobs combined STEM and social justice. This was important to me because I would often end up in professional development where the two topics were seen as separate entities in education. I knew combining the two was key to my mission of creating equitable education. When I couldn’t find what I was looking for, I decided to be the first to create it and jumped into entrepreneurship to do so.
So what will your next step be? Perhaps it is simply making the ask of a manager to provide more support and lessen obstacles. Perhaps it’s looking for a new role. Perhaps it’s even approaching the issue you care about from a new angle. For example, if you work for a nonprofit, are there for-profit organizations you could apply to for a different approach?
If you’re completely roadblocked at your current role and no other job fits you or you find yourself compromising your values and passions for a job, then maybe it’s time to take a leap and try entrepreneurship.
Set Up for Impact
If you’re considering entrepreneurship as your next step, welcome aboard! Entrepreneurship has been a difficult journey, but in retrospect, I would not trade this life for anything else. I do what I love with the people I love, and I get to stay true to my values in the meantime.
If you decide the risk is worth the potential impact, you can set yourself up for impact with the following steps:
Going at it “alone” or from the outside isn’t always easy. But if you’ve tried the traditional 9-5 path and haven’t been able to create the impact you want, consider this your invitation to weigh the possibility of entrepreneurship as the path to impact.
By: Dr. Leena Bakshi McLean is the founder of STEM4Real, a nonprofit professional learning organization committed to combining STEM and NGSS standards-based content learning and leadership with principles of equity and social justice. She is a former county and state-level administrator and mathematics, science and health teacher with research interests in Science/STEM education and figuring out how to create access and opportunities for each and every student regardless of race, ethnicity, religion or socioeconomic status.
(The opinions and views of guest contributions are not necessarily those of theglasshammer.com)
Ruth Harper: SVP, Chief Communications & Sustainability Officer, ManpowerGroup
People, Voices of ExperienceHarper speaks to the thread that has motivated her all along, supporting women at work and unleashing the opportunities that work can provide.
The Joy Of Empowering Lives
“I witnessed firsthand how the economy can thrive or not, subject to how the world of work works for people or doesn’t. I grew up in a neighborhood in a time when industry was declining, and so there was industrial action and people were out of work, impacting families in a significant way,” says Harper. “My own father had to travel for work. I learned very early about the power of work in somebody’s life, and what happens when you take it away. It’s closely connected to what drives me today.”
Harper grew up in Northern England, an industrial powerhouse, and now lives in Milwaukee, yet another industrial powerhouse. One of the first in her family to go to university and then postgraduate studies, both in human and economic geography, she became a geography teacher – including a stint in the girl’s school once attended by Margaret Thatcher, who became the first female prime minister in the UK.
Curious about what else lay beyond teaching, Harper moved to London and worked with a ‘temp agency’ to figure out how to reinvent herself in work. She was able to transfer her skills to influencing and motivating employment policy, helping unemployed people get back to work and bridging the public and private sectors. It felt meaningful and gratifying, and she was learning a lot while figuring out how to set up public-private partnerships.
“I was working with purpose-driven people who were determined to create opportunities and results that would change people’s lives,” reflects Harper. “The privilege of working on that pulled me into ManpowerGroup. Here I am, 20 years later, still having a nearly first-hand opportunity to create impact. For example, through Manpower’s MyPath program which provides the guidance, support and training people need to build their confidence and employability.”
She notes that while the changing world of work can be exciting, it can be daunting for people in fast-changing industries whose job security feels more volatile: “Being able to address that anxiety and unleash ambition, and to help layout pathways to work for people feels like a thread back to what I could see when I was growing up.”
Supporting Women To Thrive At Work
Harper notes that ManpowerGroup’s Chairman & CEO, Jonas Prising, originally from Sweden, has publicly declared a measurable goal of 50% women in leadership by 2025. Getting familiar with the factors and barriers that can drive women away or block women from the workplace is critical.
“I think organizations need to look at how they help women continue to progress in their career, even when they are part-time or take a break,” says Harper, who spent her own maternity leave in Europe, where she had a year with both of her sons before returning. “Otherwise, we’re never going to get 50% women in leadership because organizations will keep churning out great female talent, who will seek opportunities to balance life and work elsewhere.”
Back in her early days, working in the field of employment policy and government relations with ManpowerGroup, it was not unusual for Harper to walk into rooms full of 55+ year-old white men. They were as likely to assume she was there to take the notes versus contribute to the discussion.
“I learned from a 55 year old male boss at the time to get in there early with a contribution to the discussion. Number one, other people feel relieved and appreciate it when somebody says something first and are likely to even build on it,” advises Harper. “And I learned that contributing early liberates you to relax and enjoy the discussion, because you’re not beating yourself up about not having said anything yet. You may find you are building up to something even bigger to say, but at least you feel good because you’ve contributed.”
She advises the same with networking: “Lots of people don’t love networking. Most people will welcome somebody else walking over to them and saying something; being the first person to put other people at ease is good for you and good for others. It’s a great icebreaker and network builder.”
Navigating Your Desires and Career Journey
Harper likes to surround herself with smart people who bring different perspectives. Curiosity has always pulled her to ask the question ‘what next’. Humility has supported her when she didn’t know that answer.
“Raise your hand, take stuff on and see where it leads you,” advises Harper. “But more importantly, and what I did not always do, is to be confident about articulating where you might want to go, even if it’s not exactly where you might end up, so people have a comprehension of your ambition.”
She encourages women to ask themselves: Am I good with this? Or do I want something different or more? Do I know what that is? How might I get it? Who should I talk to that can help me hone in on what I want?
“Be comfortable with these open-ended questions and then know where your mentors and your people are so that you can have those discussions to help shape your own thought process,” says Harper. “Each person will give you a different set of questions, and that can help you shape a full viewpoint.”
Whether it’s her very supportive husband, or peers inside and outside of the organization, somebody will be able to reflect in a way that helps brings clarity – and sometimes, that means waiting not jumping.
“This is way more of a jungle gym than it is a ladder, so don’t always think that it’s only the vacancy or the opportunity right now that is your opportunity,” says Harper. “Keep going and working it out, until you find or create those opportunities for you.”
Taking On Bigger Leadership Roles
Accordingly, Harper points out that her role of Chief Sustainability Officer did not even exist a couple of years ago.
“There’s nothing more socially impactful than having the dignity to go out and earn a decent living and bring that back to the family and contribute to the community,” says Harper. “At ManpowerGroup, we believe meaningful, sustainable employment has the power to change the world. So, I’m asking how do we, as one of the largest organizations in our industry, set the highest standards and then bring others into that?”
As she’s moved up the ranks, it’s been about “getting out of the weeds” to keep a strategic overview while developing and trusting others. And that means giving people the freedom and safety to do things differently to her (and perhaps even better). “That’s also how I can continue to progress to new and different things – by bringing others with me, so we all rise together and have opportunities.”
Considering herself a talker from a family of talkers, she’s fairly direct in cracking how to get things done. Getting better at deep listening to others, and allowing the pauses in their expression, has been a valuable growth zone.
A mentor of 20 years taught her that leadership style must be versatile and individualized to whoever you are leading. It means both equipping and giving someone the opportunity to run with a project and keeping just enough of an eye to help point them back on track if they are going off-course.
In the spirit of fostering a growth culture at every level, Harper is herself inspired by leaders who are willing to reveal their human side, admit they don’t know something or ask for advice on an idea that is not fully baked.
“I’m really inspired when someone in a senior position puts work in front of me and invites me to build on it, because it shows openness that I might be able to add something to make it even better,” says Harper. “That always motivates me to find really good and constructive input.”
Expressing gratitude at the stage of asking someone to do something, even before they’re delivered (“thank you for…”) is an approach she’s also picked up along the way, showing trust and humility.
Being Purpose-Driven and Making Impact
Harper finds when there is genuine camaraderie in the workplace, people pull together for great things. One of her most humbling and rewarding experiences has been ManpowerGroup’s response efforts to the Ukraine crisis, especially in the Central and Eastern European offices.
“Our Ukraine planning call was the hardest I’ve been on in my 20 years here, but the most inspirational leadership I’ve ever seen, watching people who are really purpose-driven go above and beyond, every day but also on days when it’s needed most,” she says. “And, then how do we continue to do that for refugees or underrepresented groups, too, and find ways to make more impact?”
Recently reflecting on her 20 years at ManpowerGroup, Harper realized she’d moved through many different opportunities and roles, and it hasn’t been a linear journey. What has run through everything is the red thread of getting more people into work and impacting individual lives.
She has two boys, ages 15 and 12, who play American football, soccer and hockey, so being a part of what they love is important to her. She values being present and enjoys traveling, getting outside and good food.
By Aimee Hansen
Five Actions to Take to Manage Your Career Better in 2023
Career Advice, Career Tip of the Week!, NewsNormally we write a year-end review piece, which we have written for the past fifteen years, detailing progress for professional women and examining trends that matter, and it was implicitly assumed that progress on parity had to be linear. Now we know the real issue is overwork and outdated ways of working for all. Perhaps this is what changed the game for us here at theglasshammer as we realized that battling an old system, and defining ourselves and our success by the standards of that system, is not the only way to look at it with the latest UN women report stating unsurprisingly that the goal of gender equality is not on track to happen by 2030.
The glass ceiling is still there for all the legacy and structural reasons we know about, but overwhelmingly people have been open about multiple realities and having multidimensional lives. Assimilation, sacrifice and silence is not trending right now and in a study conducted on work identity by Kathryn Boyle at the Glasgow Caledonian University (UK), Gen Y are not feeling like their narrative arc in their career has to be as cohesive as others did in Gen X and Boomer generations. This means the career ladder which we have written about extensively is somewhat less powerful a construct than it has ever been, and the ceiling, or rather the structures and rules that held the game together, are being replaced with people choosing to leave to play other games or ignoring the rules entirely. The lattice is where most of us find ourselves.
What Do Future Leaders Want?
What Gen Z want from their managers most of all is a positive attitude and a clear delineation of goals while millennials want open communication and feedback, followed by goal clarity according to a recent study at Berkeley Haas School of Business, University of California. Jarringly, the same study suggests Gen X managers are not really prepared to play ball in this way with only 33% ready and willing to give feedback with a positive attitude. There is a disconnect that should be addressed by savvy managers who want to liberate and empower so people can innovate. And this disconnect will only be accentuated by companies not setting managers up for success operationally in the hybrid environment.
Regardless of ambition levels, ability and willingness to work long hours, professional women and men want work to work for them – they want flexibility and a lattice approach to work, or even for work to not be all-consuming as professional careers in banking, law and executive life has previously been known for. The physical and psychological boundaries we once knew such as going to the office on a train five days per week is less desirable than ever as seen in the endless studies citing hybrid as the preferred format for the future. It doesn’t mean productivity is down or that people aren’t passionate about their work or career, it just means that we have arrived at a time where smart bosses know that trust is the social currency and that removing organizational grind and tasks that don’t belong to the team is the key to a happy and high functioning workforce.
Here are Five Things for You to Do for the Best Career Results in 2023
Here at theglasshammer.com we have spent 15 years deeply covering the topic of advancing, empowering, informing and inspiring professional women and with 8000 articles in our archives, we encourage you to delve in and read any that might be useful to you. We have profiled over 1000 amazing women. We have coached rising stars as well as the best in the business to be even better leaders.
In 2023, we will continue to have our digital campfire for women who are change leaders to tell their story around. We want to profile creators and leaders who understand that the future is a vision that can be reached with the right focus. Our main offering is leadership coaching so if you wish to go from mid-level to senior level, or even are very close to the top and need an extra piece of work to polish and refine your behaviors, then book an exploratory chemistry session here with Nicki Gilmour – our founder, and executive and organizational coach.
By Nicki Gilmour, Founder and CEO of theglasshammer.com
Alena Brenner: Executive Vice President, General Counsel, and Corporate Secretary at Cornerstone Building Brands
People, Voices of ExperienceShaped By the Immigration Experience
When she was a girl, Brenner’s family escaped from Ukraine before the country achieved independence from the former Soviet Union, receiving asylum in the United States. While learning a new language and acclimating to a new culture, she watched her parents work multiple jobs to give their family a new start and a better life.
“The immigrant experience is core to who I am, and because it is so foundational to my identity, I have a natural tendency to put in the hard work it takes to recognize and seize opportunities to learn and grow,” says Brenner. “When my family left Ukraine to pursue a better life, I felt the benefit and burden to both live up to expectations and have gratitude for the opportunities available to me that I would not have had if my family had not immigrated to the United States.”
While she was in high school, she won a scholarship offered by her father’s union to children of union members which allowed Brenner to attend Cornell University. After college, as she considered opportunities to land in a ‘respectable’ field that would provide financial independence and allow her to pursue a variety of career options, she turned to law.
Upon graduating from Fordham University School of Law, Brenner spent nine years with a prestigious law firm, but knew she didn’t want to pursue the partner track. While Brenner was going through a divorce and raising two young children, an in-house opportunity at Anheuser-Busch InBev in New York City became available. Brenner accepted the challenge and went on to play a crucial role in helping integrate two companies after a merger to build the foundation for a new global enterprise.
Forging Her Own Career
“Everyone is on a different path. Some paths may not be linear and may depend on where you are in your life’s journey,” says Brenner. “You’re going to learn to prioritize different things at different stages in your life.”
As a global executive in a high-profile, high-stakes business, Brenner’s career was exciting. But while she loved her job and admired her boss, the pace the work required was not sustainable as she managed the challenges of being a single mother. Though still highly career-driven and ambitious, she realized she wanted to be closer to family and to have the support and balance that offered.
Brenner moved to Miami where her parents lived and accepted a position as corporate counsel with Ryder System, Inc.— a $9 billion transportation and logistics company. She was quickly promoted and eventually became Deputy General Counsel, having expanded the scope of her role significantly. Nine years later, she was tapped to lead Cornerstone Building Brands legal function, a C-Suite role she began in 2021.
Inquisitive and a planner/builder by nature, Brenner has always been interested in learning more about the “how” and “how can we make it better” in her work, which is one reason she was drawn to roles in logistics and manufacturing, including her current position with Cornerstone Building Brands, where she’s spent the last 12 months creating a more robust and effective legal, compliance and risk management team.
Additionally, Brenner knew she wanted to join an organization that believes strongly in cultivating a collaborative and inclusive culture. She found that under the leadership of President and CEO Rose Lee. “Rose has been breaking every ceiling imaginable,” says Brenner. “She strives every day to close the gender gap in our industry and to promote a workplace that is diverse and equitable. She is fostering a culture where team members are encouraged to engage in open dialogue around complex and often difficult topics. We’re also living our purpose through the company’s sustainability, ESG and DE&I mission and goals.”
Currently, Brenner is charged with laying the foundation for a new ESG team and is spearheading the development of a comprehensive, industry-leading sustainability program.
‘Everything Is My Job’
Having worked across a spectrum of male-dominated industries such as beer, tobacco, consumer packaged goods, transportation and now industrial manufacturing, Brenner’s aptitude has enabled her to build relationships with essential business partners. She has a strong track record of taking on strategic business challenges by committing to understand the issue at hand and collaborating with all those involved, at all levels, for context and understanding.
“I think people sense that I’m genuine and earnestly trying to help them be successful in their roles. I am willing to offer an honest, third-party assessment of any issue,” she says. “If you demonstrate that, people start coming to you for counsel and view you as a business partner.”
Brenner has adopted a mentor’s mantra: Everything is my job. Whether calling a manufacturer to solve a high-stakes challenge or running to FedEx to ensure a package goes out on time, anything that contributes to the company’s success is within her scope. “Everything that comes across your desk, you own it and you have a responsibility to make it better,” says Brenner. She looks for the same mindset and sense of ownership in new company hires, too.
Embracing Mistakes as Part of Growth
“I realized—and it is a powerful attitude shifter—that everyone you encounter as you navigate your career is in a stage of development,” says Brenner. “While we all have things we are working on, you can still learn from everyone and every interaction.”
Inclined toward perfectionism, Brenner received excellent advice from one boss on the importance of not being too hard on yourself: The only people who don’t make mistakes are the ones not doing anything. They’re not taking any risk or they’re delegating. Brenner says she was encouraged to make mistakes, which led her to learn more and grow confidence in her legal work and in areas outside of her field of expertise.
“Too often, people are reluctant to take on responsibilities outside of their areas of expertise or comfort zone for fear of failing or because they work in a culture that does not reasonably view mistakes as opportunities to learn, grow and innovate. As a leader, you have to be willing to support a degree of risk-taking to signal to others that making those leaps are supported and encouraged,” says Brenner.” You want to grow and develop people who have ambition and want to learn, so you act to support them and allow them to make mistakes, give the necessary feedback to avoid repeating them and move on to solutions.”
Brenner notes that if she makes a mistake, she might spend a few hours reflecting on what she would have done differently. When she wakes up the next morning, it’s a new start with a unique advantage. She is now better equipped for success because she can apply the lessons learned reflecting on her decision-making to achieve higher performance.
Finding Her Own Way
Working in industries where men tend to fill the highest ranks of leadership, Brenner has often found herself the lone woman in the room. This hasn’t come without challenges, including finding people willing to talk to her, sit next to her or include her in informal networking that is often critical to career advancement. She admits she’s over-prepared, an overachiever and works especially hard to prove her value.
Her networking strategy is to go to as many meetings as invited to, attend events regularly and visit manufacturing facilities with the intention not only to build connections, but also to learn about every aspect of the business.
Serving Others
When she’s not working, Brenner has spent her time working pro bono supporting refugees who have been victims of torture or scarred in some way on their asylum-seeking journeys. She has also helped female victims of domestic violence obtain green cards and gain independence from abusive partners. The work is life-changing for those it impacts, and though often intense, it is also immensely fulfilling.
With her children now 17 and 14, she’s focused on enjoying her time with them before they leave home to make their own mark on the world—one that she’s determined to continue to make better.
“If a certain approach isn’t working, then I know I need to pivot to achieve my goal instead of giving up on it,” says Brenner. “There are infinite ways to pursue your aspirations, so if one way doesn’t work, you can try others until you achieve your goal.”
By Aimee Hansen
2022: Words of Wisdom from Diverse Women Leaders
Career Advice, People, Voices of ExperienceLooking across our leader profiles during 2022, we share a few words of wisdom and inspiration from each woman we’ve talked to so far this year. Thank you for the gift of your energy, time and insight!
“One of the key attributes of a great leader is authenticity, therefore I refuse to have separate work and home life personalities. I believe it is time to change the message that women, or indeed anyone, needs to adjust their personalities to fit with the corporate world.” – Charlene Kennedy: CEO, PGIM Private Capital (Ireland)
“What you will often hear is leaders defending their intent: ‘So are you saying that we discriminate? Are you saying that we aren’t fair?’ But the opportunity is if we can recognize that despite our best intentions, our decisions sometimes have impacts that we don’t intend. It’s important to be curious about the cumulative impacts of individual decisions, along with organizational systems and policies.” – Betsy Bagley: Co-Founder and Director, Pulsely
“I used to hate feedback, but I think feedback and constructive criticism is so important. You may have really good intentions and just not know you’re doing something that isn’t working for you. The feedback may be really hard to hear and digest, but sometimes it comes from a great place. Even if you may not agree, it’s good to hear it.” – Jessica Titlebaum Darmoni: Senior Manager, Head of Marketing, ErisX
“I’ve become more conscious of my own energy as I’ve become older, and that it’s always flowing in me, but you can also learn to use it and channel it. If I’ve got to get a team going, I really think about bringing that energy to the table… The biggest thing you can do to be successful is to be yourself and not listen to the detractors. Just let your light shine.” – Rachael Sansom: Managing Director, Red Havas UK
“You’ve got to remain true to yourself, because there are enough people telling you what you can’t do. I will always tell you what you can do. We’re going to make change together, but you have to be true to yourself. You have to be authentic. If you’re not, what’s the point?” – Brandi Boatner: Manager, Digital & Advocacy Communications, IBM
“Actively asking how others are feeling not only makes them feel more part of the team, but also establishes a level of trust and morale that makes everyone perform better. Being aware of how everyone else is feeling helps form a cohesive team because at the end of the day, we’re all working towards the same goal. If one person is having an off day, that’s going to impact the whole team. Knowing how to rally around and motivate that person not only helps the individual but brings the whole team closer together.” – Mariah Turner: Associate, PGIM Private Capital
“As you arrive to a real senior level, you will start to understand that people are going to have a hard time disagreeing with you. They tend to give you filtered information. If you know that, you can be much more deliberate and intentional in terms of how you ask questions, to make sure that you’re getting the real story and understanding different perspectives.” – Geline Midouin: Chief People Officer, Shearman & Sterling LLP
“It’s important to be able to trust and communicate to your leaders: here’s what I need from you and what I need you to help me with. That has made the difference for me in my career. And that is not wisdom that one must wait until they are well into their careers to acquire anymore. Remember, what I said at the outset of this interview, the world is different now, and leadership looks different.” – Pamela Peace: Principal & North America Client Management, PGIM Fixed Income
“First, you need to be able to identify it: I’m having a feeling. Then you need to name the feeling and ask yourself: What is driving that feeling and is it worthy of speaking up for? Then you ultimately need the self-confidence to speak up, be potentially willing to engage in a disagreement, and simply not question it too much. The more you question it, the more likely you are to miss the appropriate moment to say something, or to lose the feeling entirely. As you move through life, your gut instinct is one thing that stays with you, no matter what you choose.” – Erica Klinkowize: CBNA Treasurer, Citi
“In times of uncertainty, the focus has shifted from seeking answers to raising questions and building relationships to lead through the unknown… The circumstances of the last two years have made me a different leader. I had to take a step back and ask: what did I do in this time? And take the necessary steps to hopefully be proud of the answer.” – Danielle Arnone: Chief Digital & Technology Officer, Combe
“Figure out who can help. You cannot be a master of everything, nor should you be. Get a distributed style of management to get further, faster. Ask yourself who do I know and what do I need to learn?” – Bessie Kokalis Pescio: Vice President, Global Internal Communications, Philip Morris International
“I spent ten years in nursing. But there’s an expression in this part of the country that people are ‘called to preach.’ They have a burden to preach, meaning they can’t not do it. Well, in my case, I felt called to medicine. I had a burden to be a doctor and it would not go away… we never know how much time we’ve got on this planet, so I really don’t want to go to my grave without having tried to do what I felt I was called to.” – Dr. Sarah Carrier, MD: Emergency Physician, JH Quillen VA Medical Center
“Don’t just assume that people know what you want. You need to make sure that your managers and your stakeholders know that you are interested in other opportunities. Don’t be scared to let them know. It’s not like you’re going to be fired because you’re driven and want to move and grow.” – Jessica Jones: Managing Director, Head of Asia, PGIM Investments
“Earlier in my career, I thought I had to be the one with the voice. Now, I realize what I have to do is give or encourage or support the voices that have the information required, not always be the voice. That’s the muscle you develop with maturity and by realizing the amazing contributions that many voices bring to a conversation. That’s the muscle you develop when you embrace the diversity of thinking in a team to drive forward.“ – Renee Connolly: Chief Diversity, Equity & Inclusion Officer, Merck KGaA, Darmstadt, Germany
The transition over your career is toward managing up, and ensuring that you get what you need… I really have come to see the importance of don’t take on too much and do fewer things better, both of which I pass on to women just starting their career.” – Kate Kenner Archibald: Chief Marketing Officer, Dash Hudson
“I found a different lease on my otherness. I can’t chase everybody’s projection of me, but the more I recognize the uniqueness of my own experience, the more I feel I have to offer… One of the things now running through my veins is the knowing that what makes me connect with people is the ways in which we are similar, what intrigues and draws me to people is the ways in which we are different.” – Elena Kim: VP Business Development, TV/OTT at Global Music Rights
“The truth is, if I can be loving and patient, and approach whatever comes my way with compassion, everything will fall into place. Being a good lawyer, a good colleague, a good mother, a good partner, a good daughter – it all starts with being a loving person. Approaching things with a loving attitude will make things easier for you.” – Jingjing Liang: Associate, Compensation, Governance & ERISA practice, Shearman & Sterling LLP
“Early in my career, I was more conservative in offering my perspective and spoke only if I had the perfect comment. I’ve realized it’s okay to not always have the right answer or right idea, but it’s important to use your voice. There is power, value and hopefully impact, in sharing diverse perspectives… It doesn’t matter if you’re a junior level person in a room of more seasoned executives, you’ve been given a seat at the table for a reason and it is in the firm’s best interest to encourage and embrace your perspective. You have valuable things to say, so don’t sit in the background. Use your voice, early on.” – Ivy Tsui: Director of Program Management for DE&I, PGIM Real Estate
“I understand the stereotypes or expectations when a woman is in the room — how we’re expected to speak, defend our work, or refrain from speaking in an authoritative way — and I’ve told myself, ‘None of that applies to you, because you weren’t born and raised in this culture, so you’re going to embrace the otherness.’ So, I speak up, respectfully and never rude, but I have to speak.” – Louise Carroll: Partner, Real Estate, Katten
“I like to take complex problems and divide them into simpler ones, and I like to do that very fast. Every single problem, no matter how big, can be dissected, once you understand the root cause. But when you think you know the cause, you have to dig deeper and deeper. Once you have the root cause, everything else gets easier. You can find the paths to resolve the problem.” – Valeria Vitola: Managing Director, Anti-Money Laundering Region Head – Latin America (Except Mexico), Citibank
“When you’re building teams, you always want to be strongly committed to the diversity of your team’s experience and ideas. You don’t want to have uniformity in thought or expertise, as it could challenge disruption and innovation.” – Mary Cassai: Senior Vice President, Perioperative Services, NewYork-Presbyterian Hospital
“Create the greatest, grandest vision possible for your life and career because you become what you believe… Each step of my career taught me meaningful characteristics about myself and helped me make my next leap.” – Rupal Shah: Principal, PGIM Fixed Income
“We need to trust our gut. We know exactly where we see ourselves, but sometimes we’re afraid to share that vision. We just need to move confidently in the pursuit of our dreams. From every setback, we can learn… I’ve become more of an unapologetic Latina who stays optimistic about our future possibilities, but it took me 22 years of going through this journey to realize that it’s my life, it’s my vision, it’s my calling.” – Claudia Vazquez: Founder, elevink
“I love to take the time to get to know individuals: to listen and to avoid assumptions. I think that creates a space where people can be authentic, which leads to new conversations and new opportunities.” – Vanessa Nazario: Corporate Director, Chief Diversity Officer, Memorial Healthcare System
“I draw so much power from all the things that make me different. I used to view it as a disadvantage, but it’s so essential to how I’m able to show up, how effective and efficient I am, and the impact that I’m able to make. I draw from everything, and to have not done that for so many years was a detriment to my performance.…For this moment, while employers are asking you to bring yourself to work, do it. Do it now. Do it today. The hope is that this is a movement, not a moment. But time is of the essence, so do it. It will pay dividends.”- Amber Hairston: Agency Underwriter, PGIM Real Estate
“If you don’t know me and you don’t understand what drives me and what ails me, then how could you truly be in charge of growing me and taking me to the next level? I think it’s really important as managers that we take the approach of being coaches and changing the relationship from ‘I’m here to manage and make sure you do what you’re supposed to do’ to ‘I’m here to coach you and make sure that you exceed that.’… Most managers feel like I can’t get too close because then I can’t be objective, and I think it’s the opposite. If you’re not close enough, you’re going to miss what’s happening and you’re going to miss opportunities to support people in a way that makes them want to come to work and be part of the community.” – Indhira Arrington: Global Chief Diversity, Equity and Inclusion Officer, Ares Management
“That (Latina) part of my identity and proving myself is impacted by this other part of me that needs to grow and trust other people to do things, even though I don’t have 100% control. Letting go of some of that control has been hard, but I’m working on it. I’ve realized that everyone is an individual, and they’re not all like me, and I have to manage to each person versus to what my personal expectations, approaches, or processes would be.” – Cassandra Cuellar: Partner, Venture Capital, M&A and Capital Markets, Shearman & Sterling LLP
“I enjoyed going into rooms and finding those moments where I’d pipe up with an interesting point of view or a question, and all of a sudden, people would shift around and look at me. So I find it quite empowering. I’ve used the difference to my advantage… I think all of these factors combined meant I didn’t buy into the barrier, and just ignored it, and still today it hasn’t stopped me, because I have a deeper belief that it can happen – at least in the spaces where I’m operating in.” – Sabina Munnelly: Partner, Baringa
“Opportunity only lands on people who seek it. If you want to be sponsored, you need to give people an opportunity to get to know you: what you want to do, what your strengths are, and what challenges you might be facing.” – Ashley Shan: Associate, Finance Group, Shearman & Sterling LLP
“In my experience, a lot of the influence and ability to make changes come from working at the intersection of different disciplines and taking that experience to management and leadership… In technology or in any industry, being able to have that broader aperture allows someone to see more opportunities and navigate better decisions about where they want to go and how to do it to make a broader impact in an organization.” – Joyce Shen: AI investor, board director, author, and data science at UC Berkeley
“You should feel comfortable and confident that you can speak up. You might not say everything perfectly or you might even say something wrong, but that’s okay. Plenty of people will talk and know less than you do… I bring my own unique perspective to the table. Adding my voice may steer the conversation or decision-making in a certain way, or add more nuance to the overall discussion.” – Fiona Cho: COO of Asia-Pacific Region, PGIM Real Estate
Interviewed by Aimee Hansen
Seven Things about Gut Instinct You Might Not Know
Career Advice, Career Tip of the Week!All in all, gut instinct is a valuable aspect of processing that is bound to contribute it’s voice into your decision-making, whether you are going with it, weighing it up or fighting against it. The more you can learn about gut instinct, the more you’ll be equipped as a leader to use it – and not use it – wisely.
By Aimee Hansen
Fiona Cho: COO of Asia-Pacific Region, PGIM Real Estate
People, Voices of ExperienceCho talks to being fearless, speaking up, supporting the voices of others and her intrigue for the details of how ecosystems work, from baskets to buildings.
From Liberal Arts to Real Estate to Asia C-Suite
With a passion for material culture (arts, crafts, design, architecture, urban planning), Cho mastered in and envisioned a career in academia focusing on the history of art and architecture, but soon realized she wasn’t suited for a solitary, stationary life. And her intrigue was forward-looking.
So Cho left academia to explore the dynamic “built environment” of the real estate world. She spent seven years in real estate equity research and two years in investment banking at Wells Fargo in San Francisco before taking an investment funds Portfolio Manager role with PGIM Real Estate based in Singapore, focusing on the Asia-Pacific region, nearly fifteen years ago.
“I didn’t go to business school” says Cho. “But I think the twists and turns and nonlinear path have given me experiences, perspectives and insights that help me to be both a better fund manager and a better leader.”
Cho likens being a regional portfolio funds manager to running a small company – working with people in various functional groups and areas of expertise across different countries to understand a client’s needs, craft and manage the strategy, and hit the investment targets. She is proud of her funds’ strong performance and how the industry and PGIM are bringing ESG and DEI principles into investment decision-making to fuel positive impact.
Being Fearless In Your Voice
“I have a kind of fearlessness. I can enter a completely new career or opportunity, and I’m quite fearless about it,” says Cho. “Of course, I do have my angst too, but I get into the work.”
While her strong work ethic has always propelled her success, the corporate world revealed that hard work alone isn’t enough to advance – elevating your voice is critical. Cho recalls an early experience when she had worked on a project analysis and presentation across several weeks, only to watch a male team member bluffing as the expert in the big meeting.
“I knew the matter inside and out, and I knew he was speaking on the fly, but I didn’t speak up or make my points,” remembers Cho. “And I went home and didn’t sleep well that night. I had to consciously become more vocal and express my views. You need to speak up and be visible so that your hard work bears fruit and is noticed.”
Cho has since watched too many women who are prepared and hard-working, and often perfectionists, back down from speaking up for their work in a big meeting and be frustrated later.
“You should feel comfortable and confident that you can speak up. You might not say everything perfectly or you might even say something wrong, but that’s okay. Plenty of people will talk and know less than you do,” advises Cho to mentees. “I bring my own unique perspective to the table. Adding my voice may steer the conversation or decision-making in a certain way, or add more nuance to the overall discussion.”
She also advises to be patient and give yourself a break: “Women can beat up themselves for days when something doesn’t go in an ideal way, whereas I see a more easy-going, forgiving attitude towards oneself by some men – and we can embrace more of that.”
The Art of Inclusive Leadership
“Being a leader in the C-suite requires more patience and listening than just managing funds,” she notes, as she’s had to elevate her vision to having the right people and supporting them to move the entire region forward. When it comes to inspiration, Cho feels she has integrated traits she’s admired from various individuals into her leadership style – from how someone led a meeting to how someone practiced inclusion to someone’s way of expressing their expertise on a topic.
“The technical expertise is, in a way, the easiest part of whatever you do. It’s the more intangible, personal things – like how you make teams come together and inspire each person – that are more mysterious and harder to learn,” she says. “Being influential, getting people to feel comfortable sharing their views and to ultimately trust you as a leader. When you see someone do that with grace and ease, it’s an art.”
Cho has lived ‘difference’ all her life. She grew up in the U.S. as an Asian woman of Korean descent after immigrating at five. She stepped into an industry dominated by men. Now she lives in Asia but is far from fluent in the Korean language. She’s attuned to creating space for all voices.
“As a manager or a leader, you have to create those spaces for people who are more quiet or less vocal to speak up,” says Cho. “By doing that, they become more comfortable and engaged in the conversation.” One way she might call in an underrepresented voice is to say, You and I were talking about this point last week. What do you think?
Cho served as the head of the Asia-Pacific region in the global PGIM Women’s Leadership Network that evolved to become the Inclusion Leadership Network. She appreciates PGIM’s strong DEI commitment – such as hiring practices that include both a diverse slate of candidates and diverse, multi-functional interviewer panel. She notes maintaining that DEI focus becomes more important at top levels, where diversity is needed.
“We continue that lens in the career development and career management process,” she says. “We have to recognize that we all have bias, and we don’t know our blinds spots, but we have to work to recognize that and support the less visible and less vocal individuals.”
Ecosystem Lens: From Baskets to Buildings
Cho is an enthusiast for traditional crafts, and her travels in the Asia-Pacific region are rich with opportunities to explore the industries of textiles, baskets, ceramics and more. From the context of production and the detailed work of the craft to the ultimate usage of an object and the socioeconomic impact on people, communities and the world, Cho is fascinated by the ecosystem of material culture. She’s drawn to find ways to support and preserve the cultural traditions that often underpin the livelihood of those women and their families.
Basket to building, the same curiosity about the eco-system of a basket informs her analysis into a property – “Why is it here? Who funded it? Who is using it and for what? How does it impact the community? What are the returns—both financial and non-financial?” Going further, “How will ESG and digital transformation change the ways we organize, use, and invest in physical space, entirely?”
Indeed, Cho’s outlook is both interconnected and forward-looking.
By Aimee Hansen