Tag Archive for: year end review

2024: Words of Wisdom from Women in Leadership (Part 1)

Professional women words of wisdomTheglasshammer’s mission since our inception in 2007 is to inform, inspire and empower professional women through advice, events and coaching. By profiling female current and future leaders, we continue to aim to create a digital campfire for successful women to tell their career stories around. In 2024, we’ve had the privilege of connecting with inspiring women—those driving meaningful change, leading with authenticity, and looking to make a positive impact. Once again, we’re thrilled to spotlight the voices of women who are “being the change they want to see”—whether through transforming leadership dynamics, speaking up with their authentic voice, or supporting the next generation of women leaders.

As we reflect on the incredible leaders that we’ve highlighted this year, we’re excited to share their insights and stories of development and resilience (stay tuned for Part 2 next week). A heartfelt thank you to each of the executive women for your time, wisdom, and inspiration! And to the 2024 sponsors Wells Fargo and PGIM who have ensured that there is no cost to the readers of theglasshammer.com to access personal stories and career advice.

Quotes to live by

“The best leaders are those who recognize you don’t have to be the most senior person in the room to bring valuable insight or perspective that drives change or helps to make the optimum decision,” she says. “We’re all here because we have a role to play and a level of expertise in a particular area. Part of my journey has been overcoming my discomfort when faced with resistance and instead, learning how I can better use my knowledge and expertise to address the differing perspectives in a room and influence people to see DEI as a business imperative.” – Natalie Gill, Head of DEI Strategy & Industry Engagement, PGIM

“Going into situations, I’m very aware of who I am. I am a woman. I look different. I don’t think people automatically assume that I’m Black because I am mixed. So, I have a voice, and I use it. Instead of shying away or being self-conscious, I use it as an advantage. I want to be a good representative of women, of women of color, and of diverse women. We all have a voice, and we have to advocate for ourselves.” – Vanessa McMichael: Head of Corporate & Public Entity (CPE) Strategy, Wells Fargo

“You absolutely can be what you don’t see in the world because that is what innovators do. So, if you transfer innovators with trail blazers, that’s what trailblazers do — they see a need in the world, and they find a way to fill it. And I think that the need for each of us that are called trailblazers is unique.” – Kimberly Bryant: Founder and CEO, Black Innovation Lab and Ascend Ventures Tech

“Growth among peers is not a competition, and everyone’s growth path is different. Putting egos aside and collectively pooling our talent and expertise helps ensure that our business’ goals are prioritized, enabling everyone to ultimately be successful,” she says. “At the end of the day, if support and resources I’ve provided can help develop and lift someone else as I climb the corporate ladder, no matter what level they are, I’ve done my job – and I’ve done it well.” – Tara Stafford: Project Manager, PGIM Operations & Innovation

“Respect everyone who is in the room with you. You have been asked to work on a multi-level team, be mindful not just of ‘the boss’, everyone in the room has ideas to bring and value to contribute. By listening to everyone, and respectfully communicating to everyone horizontally, not in silos, you will bring people together to drive forward whatever project or whatever collaboration you’re working on. Work to ensure everyone is engaged in a successful outcome.” – Susan Nickey: Executive Vice President and Chief Client Officer of HASI

“I mentor people that way as well, which is not just to say, ‘okay, let’s have a coffee and I’ll tell you how great you are,’ but ‘let’s have a coffee and discuss where you think you might fall short. Then I’ll tell you what I think or help connect you with people I know will give you a straight answer.’ There are ways to coach that feel good for everybody and there are ways to coach that might feel a bit outside your comfort zone, and you have to do both.”- Jill Ford: Co-head of Equity Capital Markets, Wells Fargo

“You have to be clear on setting boundaries and priorities. Any organization is going to take all that you’re willing to give, so it’s up to you to be the person to set those boundaries for yourself. It doesn’t mean that you’re not going make sacrifices or that there will not be this push and pull constantly, but each time that happens you need to be very thoughtful about whether it’s the right trade-off.” – Shekhinah Bass: Managing Director, Head of Talent Strategy, Goldman Sachs

“I’ve grown through advice and mentorship. When entering rooms with senior stakeholders, I remind myself why I belong, why I should be there, and embody that. In the past, I would almost physically make myself disappear, taking more of a passive role in group discussions, but I have gained the confidence to show up more fully.” – Dania Shahzad: Business Manager, Client Advisory Group, PGIM

“Success stems from a breadth of experiences. The broader your understanding and hands-on involvement across domains, the better equipped you will be to thrive in senior roles. Focusing on the richness and depth of experience versus the speed to get there will pay off in the long-term.” – Rachel Lockett: Vice President of Marketing, MAC Cosmetics

“The most important thing is that you yourself have to walk the talk. For example, after Covid, a lot of people wanted to work from home. But if you want the team to be in the office, you have to show up. You are demonstrating to them, ‘I’m here and this is why we are here: we need to talk to each other, we need to communicate, because we are on the trading floor’.” – Mandy Wan: Managing Director, Head of Markets, Co-Head of CIB APAC, Wells Fargo

“In every role, I continued to stay focused, do great work, think about what my next move was and communicate the career trajectory that I wanted. You have to advocate for yourself. You’re the marketing team behind your own personal brand, and sometimes, that means creating opportunities for yourself that didn’t exist before.” – Anar Patel: Director, Portfolio Construction, PGIM Investments

“Earlier in my career, I thought what mattered to be successful was being excellent at my job and prioritized “doing the work” above all else. Then I came to recognize over time and with seniority that the relationships formed and the collaborative work with others were more impactful. You have to be open to that collaboration and not solely focused on your own success because the success of the collective also matters. Meaning the success of the project, the success of the client, and the success of the firm. That is why the interconnectedness of collaborators in driving value and outcomes is so important.” – Marion Regnier: Partner, Technology Strategy, PwC

We believe coaching is the most effective way to hone broad leadership development goals specifically to each person and their circumstance. Many of the women profiled over the years have been coached by theglasshammer’s cadre of coaches as part of their company’s programmatic leadership development plans. We also work with individuals who want to work on their own development as a leader and can hire us if their company is not providing a coach. Invest in yourself and your career. Sign up to attend our free introduction to coaching to see if coaching could be useful to you- we ask that you are a VP, SVP or MD level in a financial or professional services firm, or a Fortune 500 company to make the cohorts work for consistency of experience and relevance. We will match people to coaches and peers in the cohorts on that basis. The 6 session one-on-one program with 2 (small pod) peer coaching sessions will run for twelve months in 2025 and we have space for 30 women total. This program is not for career changes, feeling stuck or between jobs career coaching (which we can offer but not in this program), this program is for leadership development work. Don’t miss this opportunity to be coached! Program costs are $3,999 per person. Reserve your spot here to hear more: https://calendly.com/evolvedpeople-nicki/coaching-cohort-2025

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2023: Words of Wisdom from Women In Leadership (Part 2)

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women in leadershipThis week, we continue with more words of wisdom from women leaders we’ve interviewed throughout 2023. Through the months, we’ve spoken to women who are impacting change, shaking up leadership and transforming perspectives. We’ve talked to women in top leadership positions and founders introducing their own new visions into the world.

Please make sure to check out Part 1 of this year round-up! Below we share more words of wisdom and inspiration. Thank you each for the gift of your energy, time and insight!

“I feel strongly about focusing on doing right by others. Ambition goes awry if you don’t have respect for individuals, and if you don’t think about what motivates them. I want to understand what’s important to the people with whom I work. I focus on treating individuals how I would want to be treated – including respecting their differences, talents and expertise.” – Alexandra Tyler: Managing Director, Digital Transformation Leader, Accenture Song

“Some people believe that passion will help you find what you want to do. I don’t really believe in that. I believe that you have to know what you want. Knowing what you want and doing something actionable towards it will bring the passion.” – Nadiya Kreynin: Chief Executive Officer, Forte DGTL and Chief Operations Office, Forte Group

“As leaders, we have to be willing to hear some difficult things and have better self-awareness, which isn’t always easy. If we do, we can become better leaders by being open-minded to making changes based on what people are telling us. This has enabled me to take pride in the leader that I’ve become.” – Tiffany Fleming: Vice President, Client Onboarding & Trading Documentation, PGIM Fixed Income

“I subscribe to the theory that the best leaders – not only with words but through their actions – encourage and inspire others to achieve their best. That is how some of the most influential leaders have impacted me in my career, and I aspire to have the same impact on others.” – LaShonda Fuselier: Head of Multi-National Corporations Subsidiary Coverage, Corporate and Investment Banking, Wells Fargo

“If you have the right skills and are prepared, don’t be afraid when the opportunity comes to you. No one can tell you it’s not possible… If you have the passion for the work, there’s always a way. Pick the right field, pick the right industry, pick the right job that you have passion for.” – Wanda Woo: Partner, Capital Markets, Shearman & Sterling LLC (Hong Kong)

“There’s an obsession with very young entrepreneurs, like Mark Zuckerberg, who quit college and go off to start their companies. But I think building a new scalable business is really, really hard. I don’t think I could have done it when I was in my 20s. There’s a lot of evidence that the most successful entrepreneurs are people who start their companies in their late 30s and early 40s. I started when I was 37. I think that coming to entrepreneurship a bit later, after I had done a lot of different things, made me much more prepared for the resilience and patience that was required and is still required for what we’re building.” – Sylvana Quader Sinha, Founder and CEO of Praava Health

“There’s power in the pivot. You can’t get stuck. You don’t want to plateau. You always want to stay fresh and connected. Pivoting is inevitable. You can’t not pivot, and if you feel like it’s not working, that’s your sign. For every single problem, there is a solution. You just have to spend enough time to let it present itself. Sometimes, the solution is a tweak. But recognize where you are – and be willing to turn where you want to go, in whatever you are doing, whether it’s a 180 or a few degrees.” –Sherin Dawud: CEO at Nura Co. and Co-Founder at Power Pump Girls

“If we’re having a discussion, my focus is on the topic. I’m assuming that we’re both focusing on the content. But, with time, I’ve learned that many people focus on the relationship, and may sacrifice items in the topic to protect the relationship. For example, they may not contradict. They may not bring up their ideas because they may be different from what somebody else in a more powerful position may be saying. They may feel vulnerable in expressing something. I make sure to say upfront I value the discussion of viewpoints and being contradicted.” – Liora Haymann: Managing Director, OBM International

“How constructively you approach anything is going to be the difference-maker for you and for all those who work with you and for you. When you hit those roadblocks and it’s tempting to pivot to feeling captive or negative, I force myself to remember that the only way out is forward. Approach issues constructively and that will help you rise above the challenge or circumstance, to focus on a solution.” –Vanessa Rodriguez: Head of Community Lending & Investment, Commercial Real Estate, Wells Fargo

“When you have different cultures, there’s a lot of things that can be misinterpreted. For example, I use my hands a lot and I might find certain hand movements mean something else in another culture that I did not intend. One thing that is helpful that I’ve learned, and work with my leadership team on, is to start with your intent. Because there’s a lot about communication that doesn’t land the way you want to say it. Often, simply leading with your intent before you even start the conversation can change the ability to have difficult conversations.” – Dr. Sheena Menezes: Co-Founder and CEO, Simple HealthKit Inc

“When you’re junior and hungry, you work late, so you can take it all on. However, I think it serves your growth to start setting boundaries as you advance. I don’t have children yet, but I am still going to sign off at a reasonable time and have a nice dinner with my husband. You need to set boundaries, and sometimes, it means saying no or that you’ll look into something at a later time – as your schedule and workload permits.” – Alison Taylor: Investment Vice President, PGIM Real Estate

“In my opinion, being a true leader is not just about managing up anymore or trying to get the next job. I genuinely think I should be judged based on the teams I build and how I encourage and empower them…When I was progressing through my career, a lot of it was about me and developing my technical skill set: I’ve got to manage up, I’ve got to manage sideways. I’ve got to manage down. All of those facets still exist. But that’s the big leadership pivot people don’t realize: You don’t have all the answers. You’re there to listen. You’re there to serve and support others to be successful.” – Lola Ninonuevo: International Chief Operating Officer, Wells Fargo

“So many big decisions have been made by people who were all thinking alike. I feel it’s critical to have different perspectives on solving problems, especially big problems. More than one thing can be true. I try to remind people that it doesn’t have to be either/or. It can be and. I like to consider how we can meld ideas to come up with a good solution. If there are two opposing ideas, rarely is one or both entirely wrong.” – Rhonda Johnson: CEO, Different Like You, Inc & Acting Deputy Director, Consumer Financial Protection Bureau

“Don’t be afraid to take the road less traveled, because as you do, you will find new horizons that will take you to the next level. Finding something you’re passionate about is important because you’ll do better than if you’re forcing yourself into a career or role that isn’t the best fit for you.” – Helen Chang: Managing Director, Head of Asia Pacific ex Japan, Client Advisory Group, PGIM

“It’s a trap to believe there is a certain way we are supposed to be to be successful. For example, we equate leader mentality to an ‘early bird gets the worm’ mentality. I’m a night owl. My hours are more bartender than typical Corporate America. You’re supposed to wear heels. I can’t wear heels. You’re supposed to not talk too much about your kids. That’s the most important thing in my life! The more you can just be who you are, the more powerful that is. Whatever it is that you have that’s different, it can be something that truly makes you unique, but you can’t be scared of it. You have to let that difference shine and that takes courage and vulnerability.” – Lindsey Roy: Hallmark Cards, SVP Strategy & Brand & Motivational Speaker

Interviewed by Aimee Hansen

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2023: Words of Wisdom from Women In Leadership (Part 1)

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women in leadershipThis year, we’ve interviewed impact leaders, change makers and women who are shaking up senior leadership and creating new roles. Once again, it’s our honor to amplify the voices of the women who are becoming the change they want to see – whether that’s recalibrating leadership approaches to shift the paradigm, birthing their own vision tangibly into the world, or elevating the voices that remain underrepresented.

Looking across our leader profiles in 2023, we share words of wisdom and inspiration from each woman we’ve talked to this year (look out for Part 2 next week). Thank you for the gift of your energy, time and insight!

“Get in there early with a contribution to the discussion. Other people feel relieved and appreciate it when somebody says something first and are likely to even build on it. And I learned that contributing early liberates you to relax and enjoy the discussion, because you’re not beating yourself up about not having said anything yet. You may find you are building up to something even bigger to say, but at least you feel good because you’ve contributed.” – Ruth Harper: SVP, Chief Communications & Sustainability Officer, ManpowerGroup

“We’re all drops in the ocean, but together we can move the moon. Small things matter. Because if we all do one small act, together, collectively and as a community, we can move mountains, and that’s always been the case. I think we each create a ripple in the water from just a drop, and that if we all work together, this change can really occur. It’s not just one thing that’s going to be the answer to our issues, it’s going to be an ecosystem of many things working together to create resilience.” – Alice Chun: Female Inventor, Founder and CEO of Solight Design, Inc.

“We are all humans having a human experience and so you ought to be able to connect with anybody on some level. Different perspectives are something to embrace, not something to close yourself off to, because they help you to think and see things from different perspectives.” – Loretta Pearce: Chief Diversity and Inclusion Officer, Shearman & Sterling LLP

“I have walked into several rooms where I wasn’t invited, but I acted like I belonged. Then what are they going to do except welcome me? You walk into a room, and you act like you belong. Take a seat at the table. Not in a chair along the wall, but at the table. And then raise your voice when you speak so you can be heard.” – Avis Yates Rivers: CEO at Technology Concepts Group Int’l., LLC

“I walk into every new thing I do with an understanding of ‘I know what I know’ but ‘I know what I don’t know,’ too. I’m comfortable about being vulnerable enough to ask people to help me. Women put too much pressure on themselves by thinking they have to walk into a role fully capable and qualified, when the reality is that long as you have the core of what you need to do the job, you can build and learn. As long as you’re willing to be vulnerable enough to admit that you’re going to need help or to learn new skills as you navigate, you can take on those bigger jobs.” – Judith Barry: Co-Head of Global Equities, Wells Fargo

“Somewhere along the way of observing women progress in their careers, I realized that no one ever got very far if they cared too much about: What do others think? How did I come across? Was I likeable? And so on. You get to a certain place because you channeled that energy not on worrying about whether people like you or your answer, but on asking how do I get the job at hand done?” – Marcella Sivilotti: Chief Strategy Officer, PGIM

“Confidence is so important, yet sometimes ‘confidence’ can be felt by women as a negative because we don’t want to come across arrogant or as a know-it-all. We need to take these words that have negative associations and switch them into positives. There is also a huge amount of negative connotation around the phrase ‘being selfish.’ But it is so important that at times you put yourself first. Prioritize your own development, personal learning journey, self-care, and look to make choices that help you, not just other people all the time. I think it’s breaking those associations in our head that suggest ‘If I’m confident…I’m perceived as arrogant’ or ‘If I’m selfish… I’m a mean person.’ It can feel very uncomfortable, but it is these simple things that can make a massive difference and it is not about changing your values, just your priorities.” – Loretta Franks: VP, Chief Data & Analytics Officer at Kellogg Company

“I’ve had many experiences where I felt uncomfortable raising a topic but I did it anyway, because there was merit in it. If we’re going to have diversity of thought, then as leaders and as professionals, we have to evaluate the things that make us uncomfortable and really decipher, what is this individual trying to say? What is the goal here? Because if you believe intentions are good, you might want to tune your ear and try to better understand what is being said, versus dismissing or disqualifying it.” – Melinda Cora: Principal, Head of Product Implementation and Project Management at PGIM Quantitative Solutions

“Many people have idea ‘sparks,’ small or large, and too many people squash their sparks. But it’s with those sparks that you can improve organizations and improve yourself. It could be as small as a change in process or as massive as complete transformation. Being able to embrace the spark is the essence of organizational and personal development.” – Geneviève Piché: Head of Sustainable Finance and Advisory, Corporate & Investment Banking, Wells Fargo

“Part of a leadership vision includes incorporating a learning curve in how you get there. None of us are always right and we’re all going to make mistakes as we go along. But the objective is still the right objective. You’ve got to move and learn along the way how to best make it where you want to go.” – Kelley Conway: Head of Corporate & Digital Strategy, Northern Trust

“I think that we have to fight. I think that we need to ask for what we need. I think we need to stop apologizing. I think we need to not think something is wrong with us and instead see the system as broken and demand for it to change.” – Reshma Saujani: Founder and CEO of Moms First

“Many women in leadership roles still don’t give themselves enough credit that we are, indeed, leaders. We feel like we never get ‘there.’ The first time someone reached out to ask for time on my calendar, I had to take a step back and realize I have gone through this 25+ year career path and people are interested in connecting with me as a leader. But I also know it’s a two-way street. There is always something we can learn from each other, no matter what your level is within an organization.” – Tiara Henderson: Corporate and Investment Banking Head of Women’s Segment and Commercial Real Estate Head of Diverse Segments, Wells Fargo

“By focusing on internal gratification, I’ve naturally been given more opportunities without necessarily focusing on what I have to do to get to the next step or to get promoted, because those are external focuses. By doing what I want to do – to grow and to learn and to do it for myself – I’ve just had those opportunities come to me…Everyone’s way towards internal gratification is different, but I feel that when you do things for yourself, you exude different energy and attract more of what you want.” – Mikaylee O’Connor: Principal, Senior Defined Contribution Strategist, PGIM DC Solutions

“In my team, we’re all scientists and we want to get things done and we want them to be perfect, so we give our best and go above and beyond. But I always like to remind my team that the job is important, but so are your health and family. While there are times when you may have to work extra hours to meet your objectives, doing so is never sustainable in the long run.” – Fabiola Gutierrez-Orozco: R&D Director, Global Nutrition Science, Reckitt

“The more I go through life, the more I realize we do not know what challenges people have every day. So above all, we need to practice kindness towards ourselves and others.” – Graciella Dominguez: Vice President of Investment Operations, Operations and Innovations, PGIM

Interviewed by Aimee Hansen

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Year End Review 2019: Diversity and Inclusion in 2020 Must Be Done Differently

2019 year end reviewThe headline for rounding up this decade is simple: doing the same thing over and over again is the very definition of madness.

Neuroscience and behavioral science have the answers to the (lack) of gender equity issue. The questions are, do people want the answer? And are they prepared to what it takes to get there? The term “the glass ceiling” was coined 41 years ago by Marilyn Loden who argued that the “the ‘invisible glass ceiling’ – the barriers to advancement that were cultural not personal – was doing the bulk of the damage to women’s career aspirations and opportunities.”

To that point, 41 years later, companies are still doing one thing wrong when addressing the issue of gender. What is this core truth? It is written concisely in the London School of Economics editorial in Forbes and is as simple as this: we focus too much on the role of the individual in perpetuating or solving these issues. Resulting in blaming men and burdening women.

Why is progress so slow? The decade in review

First of all, progress is slow. The decade started with a flurry of great research from Catalyst and Sylvia Ann Hewlett offering strong answers like sponsorship over mentorship and increased pipeline attention for women in crucial moments. This was good work, helpful and even hopeful but lacked the much needed shift of work from individuals to systemic answers despite knocking on that door. Progress was derailed in my opinion by 2013 by the unwitting false prophecy of “Lean In” with a misleading mantra which distracted leaders and diversity people from the real work as this false single fix was what people wanted to hear. More work for the women, everything else untouched. This is a prevalent theme with employee networks and training courses this entire decade. The most recent episode in the news was the EY training asking women to act nicely around men course leak which someone finally recognized as worth a whistleblow.

Even “Lean In” has the conclusion in 2019 that the sane academics and theglasshammer have been suggesting all the while, which is that you do what you have to do to get the system to lean in as well in order to truly succeed. The book was useful as it sparked the beginning of the discussion around privilege, and Ann Marie Slaughter’s counter piece on the system was a way to introduce what systemic barriers meant for people entering the discussion. Sandberg’s later work with Adam Grant on was excellent as we know she personally did the work but the people who made her the poster child only heard the message of “its on the women to do more”. The brightest spots for me in this era of 2013-2018 were Herminia Ibarra’s Act Like a Leader, Think Like a Leader with act-first-internalize-later theory but in conjunction with the inside-out approach of challenge – whose beliefs you are running around with? – of Kegan and Lahey’s work Immunity to Change. Finally, there is Cordelia Fine’s book called Testosterone Rex stating that behavioral differences are cultural, not biologically natural, to debunk the faux brain science of the two thousand and mid-teens. I won’t name names, but even if you believe men are from Mars and women are from Venus (which I don’t), we are all conditioned by earthly norms developed from  cultural (societal and inside whichever family you lived) messaging.

Legal Structures Do Matter Also

The World Economic Forum at Davos in 2018 proclaimed in their “Global Gender Gap Report” that at this rate it will take between 106 and 400 years to achieve gender equity. The US is ranked 51 in the global index, which includes economic participation, heath and survival, education and political (legal) empowerment. Iceland is ranked number one, with the Nordics filling the top four spots of getting there and UK sitting at number 15 in this global study. Guess what? Strong social fabric with less machismo, a safety net and laws that protect women seem to matter for gender equity. What we can learn from this report is that legal and policy support is fundamental to a gender equal society. The Equal Rights Amendment was still not ratified in the USA this decade, so women are technically not legally equal to men. Worth watching the documentary Equal means equal.

Does systemic change influence attitudinal change?

Yes, but only to the extent to which people can dissect their feelings around their thoughts. If someone has a strong belief system (say the implicit patriarchy and its schema of how society is constructed and run with normed and formed gender roles in this case of “diversity”) then it is harder for them to have attitudinal switches. However, if people have no feelings or the switch supports their feelings (and arousal such as fear is a common feeling) they are very easy to change their minds. Change in the status quo terrifies most people.

Also, we tend to have fixed ideas on the way it is and the “who is it.” This shows up as stereotypes, positive and negative, as we often forget how we naturally authorize men and deauthorize women all day long – and both sexes do it. We have written about how people hold stereotypes ubiquitously as many women have so much internalized sexism that they enjoy a massive benefit-of-the-doubt exercise on talent and competence as much as the next guy. Just this week Michelle Obama talked about not being so quick to defer and to resist a man’s presumption of power. Interestingly, if you read social media or onlne newsletter’s comment boxes, after a statement like this, someone (it is inevitable) says not all men, defensively of men, or worse, something personally dismissive (subconsciously racist) about Michelle Obama as a person. Observe your feelings and reactions as it is exactly this type of cognitive awareness that enables us to make choices such as language and nomination of the most talented person and get away from the binary of good or bad categorization that prevents you from uncovering biases and preferences. I mean literally Boris Johnson, said and did everything Theresa May had already done, but society and history will never remember that. This happens to women in meetings all day long.

It is not a battle of the sexes as that is a race to the bottom and we lose so much by generalizing all women or all men. Working on where cognitive process meets social conditioning is what the future of diversity needs, not HR compliance work on drinks parties or even panels (we have stopped holding them and ours were pretty groundbreaking). It is not Noah’s Ark with two of everyone and even if it was that, we have failed there too to gain real parity and have created all the wrong conversations.

It is costing everyone money by not changing. Possibly you personally. Practice forgiveness starting with yourself because we are all on a journey to evolve ourselves, our teams and society at large.

Awareness first, then doing the work to understand the very unique ways that each person needs to make the behavioral changes that creates success, sustainability and happiness is what we help leading women ( and men) in financial services and Fortune 1000 companies do with our coaching work. If you want to book a complimentary chemistry call with me to discuss if coaching could help you in 2020, book here.

We wish the readers of theglasshammer a happy and safe festive season. See you in January.

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2018 Year in Review: Looking ahead to 2019 and Beyond

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By Nicki Gilmour, CEO and Founder of theglasshammer.com

As 2019 is getting underway, I dare to feel slightly upbeat since figures show that there have been gains for women in board seats for the first time in ten years in the US with women making up 31% of newly appointed directors for 3000 companies between January and May of last year. Do not question me too deeply on my optimism as overall, there is still vast amounts of work to be done since there is a tenacious link at best between board and female management progress. And, before we get too excited, the number women on boards is only hoovering around 18%-20% overall regarding female board directors in big companies in the US. The European Union varies greatly country by country with some highlights and low lights which is interesting since culture is the variable element in a legislatively mandated arena. France is leading the charge with almost 35% women on boards with Nordic/Baltic nations (Sweden then Latvia next at around 30%) with Italy, UK, Germany and the Netherlands inching up around 26% female board representation. Asia is deemed to have the lowest female board numbers (around 8%) but higher numbers (40%) for senior female leadership roles than the US or most of Europe.

Why Such Slow Progress for Boards?

As research from Kellogg Insights (Northwestern) points out, the criteria for hiring women for boards puts an unfair standard on women that seems to not apply to men regarding their job title or experience. Also, there is the little elephant in the room regarding why perceptual euphoria is reached when a third of board are women, as opposed to not putting unconscious putting limits on it as what we are really saying is we expect one gender to continue to  dominate decision making. Power sharing is never really that if women are expected to not exceed 30% of board representation, (if that is even reached) whereas men are being implicitly expected to hold 70-100% of it for the near and far future despite the ten year (at least) claim that women are graduating in greater numbers from university.

Back to the Future?

Should we re-read “Men and women of the corporation?” This amazing book written almost forty two years ago seems to be still relevant today Rosabeth Moss Kanter states in an interview to (another favorite) Robin Ely in HBR, via Forbes,

“The main idea in Men and Women of the Corporation is about institutions and self-perpetuating cycles. It’s about the interplay of structure and behavior. If you observe behavior—like a woman seems to be less ambitious in a particular situation—do you conclude “Women don’t go for success,” or do you conclude there’s something about that situation that’s evoking a certain kind of behavior. I looked inside the company, and I looked at the evidence about gender roles outside the company, in society. There was always an interplay. There were women in management, but they tended to be concentrated in the more routinized functions. And if you’re in the more routinized functions, it’s hard to break out, because you’re not being rewarded for independent judgment, and we still have that today, with the notion that women lack “vision” compared to men……. What would account for ambition or a lack of ambition? Opportunity. That’s pretty simple. If the door is open, you can aspire to go through it. If it doesn’t seem to be open, you can’t. In the company I wrote about in Men and Women, a lot of it had to do with the placement mechanisms.”

This book was published in 1977. It is 2019 and frankly we have seen such a fast rate of change in every other aspect of life, but not diversity.

Most corporations despite their diversity programs and networks and sponsoring of gala tables, do not have the faintest notion of what they need to do to see real change. Even Robin Ely’s paper on Diversity and Difference is twenty three years old and her “new” and third paradigm ( and a good one) seems like new news since most firms are bumbling around thinking they need certain groups to sell to same demographics or worse in denial of differences without understanding the real work needed to be done.

Wider Society- Gains and Losses.

Over the years, I have written pieces on how culture affects what happens inside and outside of the office here on this site, even just last year in the review of the 2017 year, and it is the core backbone of how to advance women at work and better this and other societies. We all to a lesser or greater degree have bias  as whether we want to admit it or not, its cognitive process and we can blame our brains. It is what we are going to do about over-ridding our brain that interests me as that will divide the evolved and the unevolved on this topic.

These past two years we have seen the use of backlash as a fascinating mechanism ( not the only one, but one that should be named). The first reflex by some was the whitelash of having the first Black President (I use the word Black over African American because the reflex was based on that definition). The second reflex was the testing assumptions exercise regarding ambivalent sexism when it comes to patriarchy and power of the Presidential US election with Trump v. Hillary. The third reflex of creating the most diverse US government to confront the highest office’s sympathies and policies. The end result means a more diverse government, but it is still worth nothing Congress is still 80% male, 80% white and 92% Christian so there are parallels with the corporate construct of a few is enough, if not too many, while dominant legacy groups never get the same restrictive belief measurement. Double standards still are very much at play and the African writer Chimamanda Ngozi Adichie who wrote “We Should all be Feminists” eloquently talks of this.

Those firms who do understand the whole picture of diversity as a change projects as opposed to Noah’s Ark are seeing the rewards of it, despite a continued backdrop of assumed power and authority by one gender and an overarching air. Yes, we have seen assumed authority and credibility challenged and lessened with #metoo, LGBT and other advocacy efforts creating bottom up change of outdated or inequitable decisions from flawed systems. But, there is still a strong tolerance of unchecked behaviors for one group over all others and it is dependent on which body and skin you were born into and very little else.

Conclusion

The system needs to always be addressed for transformational change to happen. Leaders and people have behaviors that create impactful actions and whatever the intention is, the impact is what matters. Structures and promotional mechanisms are a very important thing to do, start there because let’s face it, people didn’t stop smoking on airplanes because it was the “right thing to do”. Mindsets and incentivizing structures are more closely related than we think!

Read all Year In Reviews here (10 years worth to compare and measure organic change or the lack of it for yourself).

About Nicki Gilmour

Nicki founded theglasshammer.com in 2007 and has published more than 8000 articles on advancing women at work. She has undertaken deep study at Teachers College, Columbia University to understand the systemic cause and effect of power and authority as it pertains to diversity, performance and change in workplace and wider culture. Nicki has a masters in individual/organizational psychology with a specialization in change leadership and an executive coaching certification (masters level) specializing in the neuroscience of coaching regarding subconscious mind and the behavioral implications regarding goal setting and execution. Nicki has clients in Fortune 500 and financial services all over the world and can be reached nicki@theglasshammer.com

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2016: Year in Review: How to Move Forward From Here For Gender Parity at Work and Fairness in Society

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By Nicki Gilmour, CEO and Founder of theglasshammer

Nicki Gilmour - Founder of The Glasshammer.comTo review 2016 in context of women at work and the progress being made for professional women has been like a textbook case study for me as an organizational psychologist who works in diversity. I hope I can share with you how we can go forward and change the way we do this work. It is obvious that there is work to do and yet I am so incredibly anxious of the capacity of most people to ensure this moment is a launching pad for real progress and not the moment that we spiral down and turn the clock back thirty to hundred years. It truly could go either way. Progress is everyone’s responsibility to take and accountability has to be there- change starts here.

Recap the past ten years (see here for 2015, 2014, 2013, 2012, 2011, 2010 Year End reviews for a macro, multi-year view) to see how things aren’t changing over a fair time period. In one sentence, progress for women’s equality at work, based on promotional and pay parity for same work done and all things being equal, is just not there. This year, hasn’t seen much progress either and the fact is at board level there are no more women in board seats than there were ten years ago, unless mandated by quotas seen with an increase in countries that have a mandate in place (i.e. not USA). Senior management figure changes aren’t all that either and most women (and men) will tell you that they are working harder than ever.

A striking research piece of evidence is seen here in the 2016 PWC’s Annual Corporate Directors Report which includes responses from 884 public company directors, 83% of whom are male and 17% of whom are female. Overall, the findings state that 97% of respondents who think female board representation should be between zero and twenty percent were male board members. Worth noting, 3% of those who think that are female board members themselves. Then, the survey shows about a quarter of respondents said they believe there are a significant number of qualified diverse candidates out there with 93% of female directors saying that they at least “somewhat” believe that there plenty of qualified non-male, non-white candidates out there. “Somewhat” is not exactly resoundingly confident is it? And that implies that everyone thinks that there is an abundance of male candidates that are entirely ready for a board because somebody sits in these seats. I hate to tell you folks but we are all still holding up this blind spot of perceiving men to be more ready for leadership by virtue of being a man only. The emotions and desires driving “facts” are that maybe people want men in leadership roles because I have mentioned many times, women can be as equally sexist as men and sometimes even more so for many reasons including securing their own place in the pack.

How do we really create a meritocracy?

Do people want meritocracy? I do not believe all people do want meritocracy as the results of the US election show with 61% of white women who voted in the US election deciding that they do not want equal pay for the same work done as the man beside them and other actual policies that impact them directly. Then, these same women are turning a blind eye to sexism, sexual assault, racism and homophobia in some effort to believe that they do not rate basic protections of themselves and others as highly as other things. Except, what are these other things? Because upon examination there are no other things. It is not economic stability that is being sought and it doesn’t take a psychologist to tell you, it is the status quo of the white patriarchy that is being maintained by the very group best placed to disrupt it.

Do you think these women will ensure you do not have barriers at work if they believe that they deserve them for themselves in life? You tell me? Why does this happen? Why do “good people” do things that have a serious negative impact on other humans directly and knowingly? Look for your own cognitive dissonance and address the nuances in your behaviors that make you feel better but actually make you favor men over women as leaders and experts. What is cognitive dissonance? It is when you have a value or a belief and then you do something that doesn’t line up with that belief or you hold conflicting beliefs and feel that you need to align them. For example, you are against drink driving as a value but drive home from your holiday party drunk. You didn’t like this action or thought so then, you try to reduce the dissonance by devaluing the item, action or person and in this case like saying, “It was only a straight road for one mile and I only had two drinks, I was fine”. In reality, your belief is cancelled out by your actions that you then justify. We all do this but if you truly want to be an inclusive, fair champion of a level playing field for yourself, women, LGBT and people of color at work then turn the mirror towards yourself for a second because you can stop this process and you can live your diversity and inclusion values just as you don’t have to drive drunk.

Much like the research that I mention frequently called “Think Manager, Think Male” where men and women constantly rank male managers (as a group, not known individuals) as more competent, productive, stable, is your brain playing tricks on you. It is what you have been socio-conditioned to believe in part so of course this work of undoing all your paradigms and “what you Granny told you”, is not going to be easy.

For those who do want meritocratic conditions what will 2017 hold?

I think there are several things we can do as people reading this to move the needle for gender parity and general fairness to everyone. Also, from a career perspective you can choose your path, do not forget that!

Firstly, work for good companies who work hard at systems and culture to ensure an inclusive, progressive culture. Signs to look for when picking a company to work for are women at the top, middle and everywhere else. Good policies around families with men taking advantage of these policies and not just women as this will mean it’s not a one- gender policy in practice. Healthy, happy people and fair and clear talent systems are a must. It is not a coincidence if there are literally no LGBT or people of color working there. It is not a coincidence if women are not in the middle or top of the house. Look for great leaders who do what they say they will do and have a value set that shows that they value you and all that you can bring to work, such as Lloyd Blankfein at Goldman Sachs when he made his marriage equality video. PWC’s Bob Moritz and Denis McNally have both walked the talk on promoting women to the highest positions in the firm. Accenture’s Pierre Nanterme has shown a lot of commitment to parity and is now involved in the newly formed Paradigm4Parity group. Watch leaders make their beliefs for equality translate through the firm in lived values by themselves paying more than lip service.

Secondly, keep it human. Tell your stories to help the people around you understand what diversity and multiple realities look like. Jennifer Brown, a colleague, competitor and comrade in arms to the mission as well CEO and author of her new book “ Inclusion: Diversity, the New Work Place and the Will to Change” puts it nicely,

When we share our diversity stories, it draws others to us who are looking for leaders who understand, who have paid attention, and who show their commitment to valuing diversity and creating an inclusive space around them where everyone can bring more of their full selves to their careers.

At least it is on the table, we know sexism is still here

Although it is bittersweet and mostly horrible to have such a fascinating case study of 2016 to show the lack of progress, at least it’s now issues are undeniably on the table. As Sophie Walker, Head of the Equality Party in the UK stated recently on the topic of new Prime Minister Theresa May doing nothing so far for gender parity, “At least now we don’t have to debate if misogyny exists. We don’t have to debate sexism,” she said. “I’m so used to starting interviews with people who begin by saying, ‘women are equal, come come, there isn’t a problem’.
Anyone who has any grasp on this can agree that 2016 has explicitly shown us, there is a problem.

It is not easy to understand why Teresa May is making little effort to advance women in the UK. Like many female leaders, there is often a strong need to reject such issues to gain credibility if the system and all the players are men and historically masculine behavior is rewarded. Assimilation can often be the only strategy, sadly. Vicious circle this sexism business, eh?

My advice to you is to see things for what they are and if you cannot, then go deeper, do the work to evolve and make the decision if you are a status quo protector or a change agent. Own it. Do not tell me you want to lean in and advance and then constantly make sure that you reinforce gender stereotypes and maintain barriers and biases for yourself and others. It simply is tedious otherwise to go through the motions because I cannot help you, if you cannot help yourself. I see a lot of people being a part of the problem, somewhat unconsciously to be fair and it is all of our jobs to change society, to be fair and kind. Involve the men on a very real level. Identify your male gender champions, they are usually the smart guys who see the business and human value of this equality stuff such as my new friend Adam Quinton or the guys at our Engaging Men event. Your job starts with educating your boys and breaking toxic assumptions of how it is to be a man. Empower your girls and break gender role stereotypes from day one.

Make 2017 a good one.

Happy Holidays from me and theglasshammer team

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