Tag Archive for: diversity

Beverly Jo Slaughter: Managing Counsel, Wells Fargo Advisors

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“It doesn’t have to be weighty. We don’t have to solve the problems of the world all of the time, but we do need to take the effort to have conversations that begin to reach out,” says Beverly Jo Slaughter, managing counsel at Wells Fargo Advisors.

“I find that when we have an open dialogue, we learn that we are more alike than we are different. It gives us the opportunity to look at the world through somebody else’s eyes—and that’s huge, just huge.”

Match Your Work To Natural Talents

Slaughter’s dream to be a lawyer in a major corporation was so strong that she decided to return to college to earn her juris doctorate degree from Fordham University School of Law during her early forties, just as her kids were beginning to leave the nest.

“I remembered distinctly walking into orientation and looking at people who were not too much older than my own children,” she recalls of being an “alternative student.”

Today, Slaughter heads a team of lawyers and paralegals in the financial services industry, and often reflects on the notion of “never working a day in her life.”

“A big part of job satisfaction is determining what talents and skills you possess naturally,” she observes, “and then how you can fashion that into a career.”

“I like written and oral advocacy. I like advising and advocating for a position whether it’s through, litigation or advising,” Slaughter says. “I enjoy setting out a position and deciding what benefits, advantages and downsides there are, too. I believe that you need to have a nuanced approach.”

While the love of advocacy was present as a paralegal and other positions she held prior to law school, only at Wells Fargo Advisors has Slaughter found the level and breadth of intellectual challenge she craved.

“It’s not only advocacy but also getting your arms around a new problem or an issue and coming to understand it and master it,” she says. “That’s fascinating to me.”

Slaughter is a proponent of heading off conflict before it arises, by being an even better advisor than an advocate.

“I always wanted to be a litigator, but, to me, the best litigator in the world is an advisor,” she discerns. “The other part of my job is to help us avoid litigation and to use those resources to be a better company and to better serve our clients.”

Shape Your Role For Your Fulfillment

“Although I’ve had the same job title since 2008, I have not had the same job,” notes Slaughter. “I’ve been blessed to have the capability to shape my roles in a way that has satisfied me and helped me grow.”

She thrives on getting involved in opportunities where she learns about a new subject matter. One example is taking on a case through which she cultivated an expertise in litigation practices when working with tribal law and tribal court, and developed an understanding of some of the specific issues around financial affairs for tribal people.

“It was my way of going from 0 to 50,” reflects Slaughter. “But it was also my way of enriching my job and continuing to offer better value to the company.”

“I’m a person who believes that you have a great deal of influence and power when it comes to making your job fulfilling for yourself and for increasing your value,” she iterates.

Be A Resource and Advocate For Others

Taking the opportunity to help others realize their worth and navigate their path is her favorite part of leading a team—such as appointing adept paralegals to project management, which showcases the skills they’ve mastered that are very applicable on the business side.

“When you see somebody’s face light up because they found a new skill that they’re good at,” she says, “and they begin to realize the tremendous opportunities that are available to them at a company like Wells Fargo Advisors—that’s a kind of satisfaction like no other to me.”

Slaughter recalls an intriguing piece of advice she received from a mentor decades ago: you will get very far in the world if you are nice.

“I came later to understand what she meant,” says Slaughter. “If you are authentic with people —and interested in their good, in their issues, in the things that are difficult for them—often times you can develop a marvelous work relationship, and you become a go-to person.”

She has found the willingness to be that person of counsel has helped her become someone others come to with issues in confidence and to seek ideas for resolution. It has also positioned her team at the table from the start, having a voice as policies and projects are being crafted, not after decisions are made.

“Quite frankly, that’s who you want to be,” says Slaughter. “You want to be the go-to person who is known as the individual who will get it done and who appreciates the contingencies of the business.”

Be Coachable And Enjoy Your Successes

Along with hard work and helping others, she feels another critical element of success is being coachable and celebrating your value.

“You have to reach out and ask people for help in identifying places you can perhaps get better,” Slaughter notes, “and it takes a great deal of bravery to admit that you can be wrong or less than perfect.”

But being genuinely open to your growth means also being self-aware of your worth and value, and standing in it.

“The biggest thing I think I took away from mentors and coaches over the years was to learn to give a value to myself,” Slaughter reflects. “External recognition is a wonderful thing, but we all have to learn to give recognition to ourselves, to recognize when we have done well, to celebrate our value and feel confident that we bring it to the table.”

She recommends pausing to appreciate what you do well and acknowledge successes because that will carry you through the challenges.

“I think humor is extraordinarily important,” she adds. “The ability to laugh, and sometimes at one’s self, is crucial. Often times that can be a bonding agent. There’s a lot of life that’s really joyful and to be celebrated.”

Brave the Diversity Conversation

Slaughter’s most fulfilling experience came while speaking during a series of company presentations around diversity, equity and inclusion.

In that moment, she crystallized the realization that diversity is difficult, but as a black woman in corporate law, she has been successfully bridging the difficult conversation for her entire career— reaching out to people who appear different than her, or have different backgrounds, in order to build those relationships.

“Diversity, equity and inclusion to me is often times the willingness to recognize your initial communication may not be perfect,” says Slaughter. “But in the end, most people will respond to you in an effort to continue the dialogue.”

“That was a really freeing moment for me,” she says, having been widely thanked by colleagues for reflecting that back.

Slaughter loves reading, crossword puzzles and is passionate about literacy for children and immigrants— the gateway to self-education so you can dream and even overcome disadvantage and adversity.

Growing up in Harlem and passionate about travel, a crowning moment for Slaughter was standing with her husband in front of the pyramids in Egypt and reveling at how much dreams, even when they seem out of reach, can be yours.

Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company.

By Aimee Hansen

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2020 Year In Review: Are We Ready for the Bigger Questions in 2021?

2020 Year in ReviewThe world turned upside-down in 2020 as the ongoing COVID-19 pandemic event altered our daily lives and conversations on a collective level.

In this annual year in review, TheGlassHammer considers the major updates that we’ve witnessed for women, diversity and inclusion.

Women’s Representation in Leadership in 2020

First of all, a quick glance at leadership statistics. Based on 2019, an “all-time record” of 37 women were represented among Fortune 500 CEOs, three being women of color. Nearly 93% of top companies are still steered by men, with few black men present.

The Global 500 includes 13 businesses run by women, none being women of color. Over 97% of the world’s top businesses have men at the helm. When it comes to boardrooms seats globally, women held 16.9% of seats though research cites women’s board presence as a business imperative.

Although VC-backed founder teams that include women hire 2.5 times more women, raise more in capital and generate more revenue, 2020 has brought a dip to the already marginal amounts of Venture Capital funds going to women founders (only 1.8% as of September 30th, down from 2.6% in 2019)—with industry speculation that funders are ‘playing it safe’ within their staid networks.

Korn Ferry also observed that global firms have in many ways leaned towards freeze mode rather than opportunity and innovation during the “giant pause,” especially in leadership.

Meanwhile, continued lack of women in tech and tech leadership contributes to rendering women invisible by design in our world.

COVID-19’s Big Impact on Gender Equality

Though many women we’ve interviewed have felt fortunate for the work-life integration of remote working and the Zoom living room office, this sudden shift was brought by collective trauma and simultaneous to at-home care-taking and education responsibilities.

More broadly on a global scale, we’ve tipped into a staggering regression in gender equality that is getting lost in the conversation.

The World Economic Forum declared COVID-19 “the biggest setback to gender equality in a decade.” UN Women reported that “While everyone is facing unprecedented challenges, women are bearing the brunt of the economic and social fallout of COVID-19”—which is widening the gender poverty gap and the gender educational gap.

Women are disproportionately employed in the industries most impacted by the pandemic, and their jobs are 1.8 times more vulnerable than men’s, according to McKinsey’s study of pandemic gender impacts.

While women make up 39% of overall employment, they accounted for 54% of job losses as of May 2020 – an employment exodus so overly female that it’s been dubbed a “shecession.”

“As COVID-19 has disproportionately increased the time women spend on family responsibilities,” write the McKinsey researchers in Harvard Business Review, “women have dropped out of the workforce at a higher rate than explained by labor-market dynamics alone.”

In the US, women are taking on 1.5 to 2.0 extra hours of family responsibilities per day – including at home education responsibilities. For many the multiple changes are off-setting mental health, physical well-being and work-life balance.

A Deloitte Global research survey which polled 400 working women around the globe found that 82% found their lives had “been negatively disrupted by the pandemic” and 70% of those women were “concerned about their ability to progress in their careers.”

Deloitte found that among women who had experienced shifts in their daily routine from the pandemic, 65% had more household chores and a third had bigger workloads. Among these women, those shouldering 75% or more of caregiving responsibilities tripled (from 17% to 48%).

The research also found that women without caregiving responsibilities were experiencing different kinds of stressors, more likely to feel they needed to be always “on” and available at work (53% vs. 44%).

These women reported feeling overwhelmed more so than their caregiving peers (58% vs. 41%) – which highlights a need for women to create their own healthy boundaries despite the normalized, technology-enabled business culture of 24/7 availability.

Both teams of researchers push for policymakers and business leaders to “take action now” to curb the impact on women, as the “do nothing” scenarios show far graver gender equality and economic impacts.

Women’s Leadership In Headlines in 2020

While the floor is being seriously shaken on gender equality on a global level, women have featured in the leadership headlines of 2020.

The death of U.S. Supreme Court Justice Ruth Bader Ginsburg (RBG) on September 18th, amidst the presidential election campaign, closed a 27 year stint and preceding judicial legacy that included redefining gender roles, challenging sex-discrimination, supporting women’s reproductive rights, voting for same sex marriage and confronting other social inequities. The loss of RBG has thrown the future balance of the highest court decision-making into question.

In RBG’s words, ”Women’s rights are an essential part of the overall human rights agenda, trained on the equal dignity and ability to live in freedom all people should enjoy.”

The Supreme Court replacement was a woman considered to be of conservative ideology, Amy Coney Barrett. This gives us pause as it is a great example of the conflict that arises when we try to hold competing ideas in our head. In this case the happiness of another woman in the seat adjacent to the notion that she may not rule in the interests of women’s rights with a track record to show such tendencies.

Meanwhile U.S. Senator Kamala Harris collected yet another breakthrough first in her expansive leadership career when she became the first women US vice president-elect this November.

As a multiracial woman, she will also be the first Black person and person of South Asian descent to hold the office – with hopes that she may become the first women US president.

And it’s no surprise that Catalyst CEO Champions for Change who pledged to support women and women of color into leadership are leading in bringing more gender and racial equity into leadership.

Where Do We Go In 2021?

A paradox of the events of 2020 is that some conversations have become so divisive they can barely be approached, while other social injustice topics have finally been put on the table where we cannot look away from them—especially, systemic racism.

If we want real change, more conversations need to be put on the unavoidable table, no matter how much vulnerability they bring up or how hard they are to confront, within and between us.

As a culture, we are arguably becoming more conscious of the many aspects of cultural social architecture we have been complicit in accepting as normative – down to the level of making visible the microaggressions that uphold racism.

Many top executive women who have spoken to us this year are emphasizing taking diversity and inclusion out of its departmental silo. As a side dish discussion, it’s at best lip service.

What will the leadership numbers look like when we review the board and executive levels of 2020?

And regardless, we are still talking year after year about top business leadership in the 90th percentiles of men and far too few people of color, as we report on “record highs” that are only micro-progress.

Can we talk about that?

Right now, we are witnessing a drop in women employment so fast that it’s crippling any progress on global gender equality. A few women making headlines in leadership will not offset that.

Do the ethics of companies and leadership still carry a paradigm that depends on this gap?

Can we talk about that?

As we enter into 2021 having already adopted the language of the “new normal,” the question increasingly becomes what do we want to make it?

Will we be willing to make the invisible even more visible? What questions are we willing to ask? Instead of being caught in crisis response, are we ready for real cultural re-envisioning?

What values are at the center of a “new normal” and where is it taking us? What connects us, what divides us, and can we find our way back home?

Where do we need to stop telling the same narrative and further stand up, from within ourselves?

Are we ready to find out, together?

By Aimee Hansen

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Melanie Priddy: Chief Talent Officer, Katten

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Melanie Priddy

Photo provided by Gittings Photography

“At the end of day, relationships are the key to everything, regardless of what industry you’re in, or what your profession is,” says Melanie Priddy.

Katten’s Chief Talent Officer speaks about the value of connections, the need to merge professional development with diversity and the importance of self-advocacy.

Becoming a Business Professional in Law

“I wish I could tell you this was the plan all along, but sometimes the careers we find are ones we fall into,” says Priddy, about being a people-oriented business professional within the legal industry.

Upon graduating from the University of Virginia School of Law, she started her legal career as a practicing lawyer at an Am Law 50 firm.

After a few years as a transactional attorney, Priddy gravitated toward recruiting attorneys for law firms and counseling law students on their career options. She went to work for a staffing firm and then a university and found that she loved advising others on making choices to navigate their career in line with their ambitions.

Priddy joined Katten in 2008 as an attorney recruiting and development manager in the firm’s Los Angeles office, where she managed professional development programs for associates for a few years. She worked at a couple other law firms before she returned to Katten in 2018 as Chief Talent Officer based in the Washington, DC office where she oversees administrative areas including human resources, attorney recruitment, professional development, and diversity and inclusion with an eye on hiring, career growth opportunities, diversity and inclusion efforts, and retention of both attorneys and business professionals.

Diversity and Development Are Inseparable

“To me, diversity and professional development are closely tied,” says Priddy.

At a previous firm, she led recruiting strategies and managed training programs. She took the initiative to expand her role by launching a diverse lawyer mentoring program. She became the Development & Diversity Manager and implemented programs to advance diversity and inclusion within the firm. At a subsequent firm, Priddy was able to incorporate her work in professional development programming with her interest in making workplaces more diverse and inclusive.

“I honestly pressed for it, rather than sitting back and waiting for someone to tap me on the shoulder,” says Priddy. “I had to say, ‘I think I would be really good at this combination of roles, and let me explain how and why they should be combined for me to be successful, and what I could do.’ That set the stage for me to be in the role I have now at Katten.”

She’s committed to offering diversity and development support at every level, and integrating it into the decision-making process at law firms.

“My approach has been that diversity is part of every discussion—when you are talking about recruitment, about development, about choices people are making with regards to business or client development or opportunities around training,” states Priddy.

From the top down in law firm hierarchy, diversity should be top of mind.

“One of the things we always talk about is that everyone is responsible for improving diversity in the legal field,” she says. “The diversity professional brings the opportunities and the resources to others in the law firm or legal industry, but everyone is responsible for ensuring a diverse workforce. When you look at it that way, then you’re really going to make progress.”

Priddy emphasizes Katten’s successful participation in the Mansfield Rule, which sets benchmarks for women, attorneys of color, LGBTQ+ attorneys, and attorneys with disabilities to account for at least 30 percent of the candidate pool considered for leadership and governance roles, equity partner promotions, formal client pitch opportunities, and senior lateral positions. This initiative, coupled with the firm’s newly launched Kattalyst Sponsorship program aimed at retaining and advancing diverse associates and income partners, works toward the goal of increasing representation of historically underrepresented attorneys in law firm leadership.

Invest in Relationships and Self-Advocacy

Priddy stresses how important it is to nurture relationships and curate a support network for career guidance.

“When I started in my career, as many people do, I thought if you just keep your head down and work hard, everything will be okay. You’ll advance and be rewarded,” she reflects. “What I’ve come to realize over time is the importance of developing relationships—obviously with the people you’re working with and for, but also outside of your immediate circle and within the industry itself.”

She advises others to network within various organizations that align with their interests at all stages of their careers. For example, she has been involved with the National Association for Law Placement (NALP), previously serving on the board of directors and most recently as chair of the nominating committee, which solicits nominations for elected positions, slates members for officer and director positions and administers the election process.

She also stresses the importance of advocating for yourself to achieve your goals.

“As women, often there’s a tendency to downplay your success, your role or leadership skills, whether with a boss or with a group,” she says. “But someone else can’t speak up for you on your behalf, if you don’t do it for yourself first.”

Bring Your Whole Self

“A lot of times as women of color, we bring just a part of ourselves to work and we leave a broader sense of who we are back at home,” she says.

Priddy feels that this year’s remote work environment is helping to break down some barriers with her colleagues.

“Our personal and professional lives are so blended because we’re at home, and you hear my dog barking and you see my kids going through the background—and I’m getting my job done,” says Priddy. “I would say in some respects, because of tearing down these walls, I’m more connected to people now than I was in person.”

She adds, “I see how important it is to bring some vulnerability into the workplace so people feel like they can connect and share and get to know you.”

Supporting Personal and Professional Integration

Priddy has been instrumental in Katten’s efforts to destigmatize mental health issues and to draw attention to substance use disorders within the legal profession by joining the American Bar Association’s well-being pledge and launching a firm-wide wellness program, Katten Well-Being 360: Live Well, Work Well, Be Well to support attorneys and employees with information, training, and helpful resources.

She’s proud of being a mother of two sons, ages 10 and 13, modeling for them a world where they grow up with a mother who has a seat at the table where high-level decisions are made.

Under Priddy’s leadership, Katten created a Parents Affinity Group as a resource and support network for working parents at the firm to connect and discuss approaches to dealing with the COVID-19 pandemic. She also worked with firm leaders to get the  parental leave policy expanded to a 12-week, gender-neutral paid leave, with an extension of 8 more weeks for a total of up to 20 weeks for birth mothers and those who have exceptional circumstances, such as adoptive and surrogate parents.

In this virtual environment, her team is also tasked with seamlessly bringing on new attorneys and employees without daily in-person interactions with co-workers and supervisors. “How do you onboard and integrate new people, or create relationships when you’re never in the same room physically together?” Priddy said. Her answer: offer productive programs that build relationships.

For example, she helped roll out a more elaborate mentoring program involving mentoring circles to foster a sense of connection at the firm, as well as a coaching program covering career development topics, goal setting and development of an action plan for summer associates and first-year associates who joined Katten during the pandemic.

These creative solutions appear to be cultivating connections—whether virtual water cooler moments or shared creative nights from home. With less travel, she finds her colleagues are more available than ever to get on the phone.

Outside of work, she’s enjoying more time at home with her family, cycling on her Peloton bike, and perfecting her green thumb, checking on her tomatoes in the garden. A proponent of integration where it serves better results, Priddy is embracing the experience of blending her home and professional life.

By Aimee Hansen

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Sheetal Prasad, CFA: Managing Director, Jennison Associates

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Sheetal Prasad“I think the constant in my life is that you’re moving to the next level. You’re moving to a new challenge,” says Sheetal Prasad, Small Cap Core and Mid Cap Growth Portfolio Manager at Jennison Associates, “And even though you might not think that you’re ready, you are.”

Prasad talks about the continuous learning curve, the value of culture, diversity of thought and being your whole self at work.

From Pre-Med to Portfolio Manager

Like a “good Indian girl”, Prasad began pre-med at Georgetown. When she realized being a doctor was not her calling, she switched to business. At first, she remained in the healthcare territory, working in a market research firm before moving to Wall Street.

A few years in, she leapt from the sell-side research to buy-side investment management, and then landed at Jennison, thirteen years ago. Soon she was challenged to diversify her expertise. 

“I got the opportunity to become a small-cap portfolio manager, but you have to know stocks across the entire universe – not just healthcare, but tech stocks and consumer stocks and industrial stocks,” says Prasad. “The truth is I didn’t have the background for that, but you’re given an opportunity, and you take it.” 

Today, most of her time is spent on mid-cap portfolio management.

“I had to learn to love to read. It’s so critical. My job is predicting the future to some degree. It’s finding those companies that are so well-positioned in certain industries that they can continue to grow from being a smaller market value to larger over time,” says Prasad. “The way you do that is by constantly reading or listening and continuing to learn. Learning is the best part of my job everyday.”

How I Built This, Invest Like The Best, The Knowledge Project and Masters of Scale are among podcasts that inform her professionally. 

Culture & Social Responsibility Matter More Now

“It’s pretty clear that we aren’t going back to the old normal, so what is that ‘new normal’?” asks Prasad. “How are we going to work – and play – differently? How will life change? Who are the companies that will enable that change and are going to be able to thrive?”

In addition to new companies and business models, Prasad is paying attention to company culture. The post-pandemic world has brought out the true value of culture.

“I have a much greater appreciation for culture today in my investment portfolios and the companies that I invest in,” she says. “Because I think that really is the difference between a company that can grow to be bigger, versus a company that might not make it.”

Investing responsibly is paramount to Prasad, such as considering environmental, social and governance (ESG) criteria.

“As our portfolio companies are becoming more social stewards, we also have to follow that,” states Prasad. “If I don’t feel good about investing in a company, I don’t have to do it.”

“I take my fiduciary and social responsibilities very seriously. It’s the way the investment business is going to be going forward, and we have to be good at it,” she says. “Part of who I am is having a social responsibility to my family, my community, but also to my job and my investors.“

Diversity of Thought And Voices

“In our business, diversity is not just on the outside, but it’s really about  diversity of thought,” notes Prasad. “If we all think the same way, we’re not going to do well in a stock market, where we need to be prepared for low probability events and be willing to react.”

Diversity of thought is essential to preventing blindspots, cognitive dissonance and ‘thesis creep’, since her team’s success requires staying open-minded to ‘what ifs’ and the healthy friction of debate. 

A candidate that questions a stock the firm holds, from a genuine and informed place, is an asset.

“Everybody is absolutely respectful, but you can’t be shy,” says Prasad. “We don’t hire wallflowers. We want people to express their opinions, because an exchange of ideas is critical to performance.”

Be Visible And Ask Questions

“The financial services industry is behind in their ability to attract and retain and promote women,” states Prasad, though Jennison does better. “And it’s both a top-down problem and a bottom-up problem.”

While face-time is essential to building culture and relationship, she feels the post-pandemic disruption has revealed it’s possible to work more virtually. This could help to attract women and diversity of thought. 

Prasad encourages women to sit visibly at the table, not the periphery, and express their opinions. If there’s one thing she wishes she’d known earlier, it is to not be afraid to ask “dumb questions”. Be communicative and ask questions, especially when you shift between roles or jobs. 

“I’m asking dumb questions all the time,” she says. “Chances are there’s somebody else sitting at the table that also doesn’t understand.”

She encourages women to take a page from men’s confidence book, and when opportunity presents, take the leap before you think you are ready – knowing you will figure it out, and it’s okay also to fail sometimes. 

“I’ve long come to realize that I have to be comfortable with being uncomfortable,” she states. “I’ve had imposter syndrome throughout my entire career. I’ve had to use that discomfort to get smarter, to get better, and to drive towards better performance. It doesn’t stop.”

Being Your Whole Self

Prasad begins her days with yoga before logging on, and recommends to take the time to do whatever helps clear your mind and support your well-being, as often as possible. She is finding working at home is also allowing her to feel more present at work. 

“I think very often in life you can’t be really good at your job if you feel as though you’re not giving 100% to your personal life, because that really is the core of who you are. My children, my family, are so important to me,” she says. ”The fact that I can be here for my family allows me to give just as much energy to my job.”

Prasad has learned the value of bringing her authentic self, including her emotions and extroversion, that complements some of her colleagues, to her work.

“In my early career, I was stoic. I felt like it’s all about the job,” she recalls. “Over time, I came to realize it’s okay to care. It’s okay to share. I am going to be emotional about this job and it’s okay. Because the best part of a job really is the people and the relationships you develop.”

“I love my team so much that I think it’s okay for me to show that I’m a woman, that I’ve got family obligations, that I laugh or I cry, or show what bothers me.” She exhales. “Chances are someone else might be going through something similar, and if you can share, they feel like they can. That’s where the team dynamic really comes through. Those small personal interactions go a long way.”

By Aimee Hansen

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Intrepid Women: Beverly Robinson, Client Service Consultant Abbot Downing

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Beverly RobinsonBeverly Robinson, Client Service Consultant Abbot Downing is a woman both of influence and advocacy.

“I’ve learned to “code-switch” conversationally, in order to convey diverse philosophies and concepts. This tactic allows me to circumvent being profiled and misinterpreted as “angry or aggressive”, and in that way, my voice for diversity and inclusion, and ideas for advocacy are heard more clearly. As an African American woman in Corporate America, I’ve learned that I cannot afford to be thin-skinned when my ideas are usurped, re-mixed or claimed by others. There’s an art to being a woman of diversity, inclusion and advocacy.

My banking career is a means to my economic well-being. However, support of the disenfranchised and marginalized is where I have the greatest impact, and receive heartfelt, profound fulfillment.

As a survivor of childhood molestation, it’s imperative that I fight for those whose voices are often stifled by domestic violence, fear, stigma and even death. I spend priceless time at our local Family Services and Rape Crisis Centers, talking with mothers, hearing their stories of survival, and offering my time and resources. Organizing programs for the national “Domestic Abuse Awareness Month”, to assist the families in moving to the next level, empowers these families and creates hope for a brighter future. In addition, I spend time on college campuses, speaking for the National “Take Back the Night” campaign, and have met and formed friendships with students who have opened up and come forward with their own stories of abuse. Many of these students have graduated to become powerful advocates. Pushing my corporation to provide professional opportunities for students of color who attend Historically Black Colleges and Universities (HBCU’s) is an ongoing passion, resulting in graduates achieving internships and careers and even becoming entrepreneurs. Several of my colleagues have volunteered to become guest lecturers at those HBCU’s, forming an alliance with the faculty and students, helping to power an enduring and ever growing partnership, focused on providing opportunities for a rising generation of talent and leaders.

Because of the confluence of all the above, I became an author, sharing my story and life experiences, presenting workshops and seminars, and traveling nationally doing book tours. My audience is diverse, broad and varied.

Growing up, my upbringing was a bit eclectic. My childhood was not unusual, but not necessarily normal. I began school in Ft. Riley, Kansas where my step-dad was stationed in the Army, in an integrated environment including students who were children of soldiers. Our neighborhood was fully integrated, and by all accounts, civility and unity ruled the day. Being a leader in class both scholastically and athletically, I made friends easily. I clearly remember my first bold act of advocacy on behalf of my classmate, my little blonde, blue-eyed friend named Donna, who, when called on by our teacher to give answers to pop quizzes, was paralyzed with fear, unable to raise her hand to answer the questions asked in rapid fire succession.

As all of our hands were upstretched in excitement, wanting to be picked to answer the questions, our teacher continued to purposely call on her, making my classmate cry uncontrollably, in embarrassment.

The discomfort I felt for her compelled me to yell out the answer each time our teacher berated her, which angered and frustrated the teacher. I spoke up and answered the questions out of turn, knowing I would get in trouble. Donna’s feelings mattered to me. I didn’t appreciate the mistreatment and bullying of my friend. Conversely, my teacher didn’t appreciate my interjections, with my yelling out the answers, so she hastily took me out of the classroom, and in the presence of another teacher as the “witness”, I received corporal punishment. The other teacher seemed irritated that the punishment did not fit the crime, but did not interfere, nor raise opposition. I remained defiant. After this episode,  the teacher tapered her verbal assaults directed at my classmate, all but ignoring her. I remained prepared to yell out answers on her behalf. I learned about getting into “good trouble” early on.

My step-dad’s military career was cut short due to his poor physical health. The normality of my childhood was disrupted because he was also unhealthy mentally. He was an incestuous pedophile. We left Ft. Riley, and moved back to my hometown, where I began a new school. A segregated school. The anomaly of transferring from an integrated school to a segregated school and neighborhood wasn’t earth shattering in my young eyes, as I felt comfortable in both settings. My new school was all-Black. All of the teachers, faculty and staff were Black, and the students were treated like family. The women wore dresses, pearls and heals, and all the men wore suits and ties every single day. The pride they carried washed over us as students. They believed strongly in instilling in us a solid education. They believed in excellence and wouldn’t allow any of us to settle for less. Integration and busing came to our school four years later. Our fifth grade teacher, Mrs. Tanner, who was beautiful and brilliant, prepared us for the integration process that was to happen the following year. She gave us “the talk”, and drilled in us that although the books, equipment and educational materials that we used for study were old and dated, compared to the ones of our white peers whose schools were on the more prominent side of town, we were just as smart and capable. I believed Mrs. Tanner, and her words regarding capability settled in my consciousness to this day. I graduated from college and obtained my MBA.

From corporate boardrooms to college campuses, and from church pulpits to women’s empowerment conferences, my sphere of influence has allowed me the esteemed opportunity to listen with compassion, create viable diversity programming, to serve as mentor and trusted advisor to executive management, share life experiences, and to empower and affirm those seeking answers to life’s challenges. I learn and grow with each interaction. Advocacy isn’t the path of least resistance, and often, fighting for others while girding oneself mentally and emotionally is typically the road less
traveled. At times, my resolve and tenacity has been shaken when I’ve seen clear paths and pipelines to inclusion, but met with non-cooperation, deflection, indifference and lack of enthusiasm. It’s always a challenge understanding those who are not willing to work hard on behalf of others, unless they receive accolades – self-aggrandizement. But I’ve learned that to push forward to accomplish goals, ideologies and dreams, sometimes obstacles have to be sidestepped, and rerouting and recalibrating is necessary in order to accomplish the objectives of unity and inclusion.

I’m enjoying my journey, paying keen and sincere attention to the needs of those requiring a voice. I relish being able to push, pull and convince others to work on behalf of those in need. All of our lives improve markedly when we serve l.o[0others. I shall continue to advocate for those within our company structure, and for those outside of our corporation. And, as I say often, “courage takes courage”.

Abbot Downing, a Wells Fargo business, and Wells Fargo Private Bank offer products and services through Wells Fargo Bank, N.A. and its various affiliates and subsidiaries. Wells Fargo Bank, N.A. is a bank affiliate of Wells Fargo & Company

By Aimee Hansen

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Far Too Few Latinx Executives: When Will the C-Suite Stop Resisting Reality?

Theglasshammer is celebrating Hispanic Heritage Month 2020 with profiles of Latina leaders. Enjoy our 2020 update progress!

The gap between workforce participation and leadership presence is wider for Hispanics than any other group in the U.S., and Latina executives report cultural barriers to inclusion. The result of these barriers is far too few Latinx executives, which is an inequitable representation of not only the growing Hispanic population but also of its buying power. What will it take for the C-Suite to understand this?

Hispanics make up 18.3% of the U.S. population and 17% of the workforce, but only 4.3% of executive positions. Though female CEOs amidst the Fortune 500 hit a record high this year (37, vs. 33 last year), only three are of color, and none are Latina or black.

Latina women also experience the worse gender wage gap, earning 46% less than white men and 31% less than white women. As for the pipeline, for every 100 entry-level men who are promoted to manager, according to a McKinsey study, only 68 Latinas are.

High Workforce Participation, Few Leadership Positions

In New York, Hispanics represent 22.6% of the workforce, but only 4.5% of executives. In LA, Hispanics represent 34.2% of the workforce and 8% of executives. In Houston, they are 43% of the workforce and 10.3% of executives.

Secondary cities with a smaller Hispanic population of less than 4% seem to exhibit more equity in leadership representation, such as Pittsburgh, Detroit, St. Louis and Cincinnati.

Miami, where the benefits of cultural and linguistic diversity are likely more valued, and where Latin America media-based companies like Telemundo are based, is an exception with 44.1% of the population and 24.6% of executives being Hispanic.

Cultural Barriers to Inclusion

“I am just one of millions of people who have been told that in order to fulfill my dreams, in order to contribute my talents to my world, I have to resist the truth of who I am,” expressed award-winning actress America Ferrera in her Ted Talk last year, “I, for one, am ready to stop resisting and to start existing as my full and authentic self.”

Along these lines, a recent qualitative study by the Network of Executive Women (NEW) and Latinarrific explored barriers to inclusion for Latina leaders, as possible insight into the exodus from big companies. The focus group study was based upon 36 Latina leaders, 25 mid-level executives and 11 senior executives.

The executive participants mentioned several Latinx cultural aspects that clashed with U.S. big corporate culture and inhibited “authentic advancement.”

These “barriers of inclusion” included:

Collectivist (vs. Individualistic)
Whereas corporate culture exalts an individualistic culture of assertiveness, independence and push-back, Latinas come from a more collectivist culture that emphasizes being selfless, giving and respectful of authority. Participants felt this focus on collaboration and end results rather than self promotion can create the impression that Latinas are less “hungry” for individual advancement, and they get overlooked.

Latina Expressiveness (vs. Reserve)
Some women spoke of their “Latina-ness” as being “too much”, with phrases like “too colorful” or “too expressive” or “tone it down.” Others referred to being perceived as having a “Latin temper.” Compared to a cultural norm of expressiveness and gesturing, the office “poker-face” can be enigmatic.

Personalismo (vs. “Too Familiar”)
The Latin comfort with physical proximity, openness and touch as personal and respectful ways to do business can clash with the more distant and removed norm of the U.S. boardroom and more uptight cultures.

Prioritizing family (vs. “Whatever it Takes”)
Latinas put a big importance on sharing time with family and reject the notion that spending more time with family diminishes their commitment to or delivery on the job. Despite lip-service, the corporate line remains an attitude of doing “whatever it takes” for work.

COVID-19: A Catalyst to Embracing Latina Leadership?

“Most Latinas feel they’re not being listened to or supported because their values do not align to the corporate culture,” said NEW member Iliana Rojas Saldana, Founder and CEO of BeLIVE Coaching & Consulting, who turned to entrepreneurship like many, only after holding executive positions in Fortune 500 companies.

But that could be changing in the light of the pandemic impact.

“In a way none of us could have predicted, many of the traits the Latina professionals in our focus group cited as drawbacks within the traditional, white male dominated workplace – expressiveness, empathy, a desire for work-life balance – have become celebrated assets in the COVID-19 work-from-home landscape,” shared study co-author Karianne Gomez.

Even as the stay-at-home orders loosen, Saldana suspects the opportunities for Latina executives could improve. “Companies are rethinking the working environment; seeing how employees can be productive – especially Latinas who (successfully) manage family and business.”

The study authors observe that Latina executives have the competitive edge of having “a foot in two worlds,” and this has never been more valuable than now.

“A Latina’s cultural heritage has genetically engineered her for the work-from-home paradigm shift prompted by COVID-19,” said study co-author Arminda Figueroa. “Freed from the stress of babysitters, elder-care and long commutes, she can seize her full potential as ‘Chief Household Officer,’ being there for her family while managing her schedule and tapping into her overachieving nature to produce high quality work.”

“You are What the World Looks Like”

“My identity is not my obstacle. My identity is my superpower. Because the truth is, I am what the world looks like. You are what the world looks like. Collectively, we are what the world actually looks like,” spoke America Ferrera. “And in order for our systems to reflect that, they don’t have to create a new reality. They just have to stop resisting the one we already live in.”

With a 19.6% (and growing) Hispanic population in the U.S. that controls $1.5 trillion dollars in buying power, it’s time for corporate culture and the C-Suite to meet reality.

by Aimee Hansen

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2020: A Look Ahead for Executive Women and Real Change

2020Happy New Year 2020! Theglasshammer.com is in its third decade as I founded this leading career advice site for professional women in 2007.

Insanity is doing the same thing over and over again and expecting a different result. In December, we rounded up the year and the decade and stated that to see real change, we really need to do things differently as a society, as well as in companies. And, as leaders and managers and even as individual executives, we need to understand our personal role in change, collusion and status quo.

In 2020, we are going to continue our “tell your story around the campfire to the rest of the village” strategy. We want women to inspire other women and men for that matter, by sharing their personal and professional insights and experiences. In a world where we know women get written out of history or are statistically less likely to be credited for their achievement and contributions, we continue to dedicate the site to making sure there is a platform from which to talk your truth. Your truth is yours alone, but there are some universal truths that form a pattern that suggests there is much more systemic work to do on gender equity than most people want to admit.

We are still here and more committed than ever to telling your story. We are still committed to providing you with evidence-based solutions as it pertains to navigating and managing your career and life.

However, diversity is a misnomer of a word as it implies that the acceptable baseline is straight white men and the rest of us are somehow different. We are the norm just as much as they are and we are not in need fixing or blending or assimilating. Also, the thought of over half the population being different and somehow therefore needing a solution alienates men from participating fully and many of them do not actually gain from the outdated structures that keep us from being all valued as unique humans.

Let’s commit to getting past these remedial change conversations around unhelpful blame of men and ineffective burden solely on women to supposedly fix 100,000 years of societal dynamics in a coffee chat network format, which, if you stop and think about it, couldn’t be more ridiculous.

In 2020, let’s commit to stop pretending that awareness is enough, that research and facts alone can change deep structures that involve power of groups and individuals who frankly don’t want to give it up arbitrarily to an unknown faceless concept (who would?). Let’s do the work, one person at a time, regardless of who we are biologically, tone of skin, who we love, how we are, where we are from. Being a woman doesn’t make you unbiased against women. Being a person of color or LGBT doesn’t make you automatically a bias-free individual either. We all hold stereotypes ubiquitously; no one is exempt.

It is a disservice to not encourage individuals from differentiating themselves as there is no such thing as “all men or all women”. However, we do know there are real group-affiliated benefits from lingering historical power structures.

Let’s work harder to not project our ideals unto people and let them tell us who they are. Value positive behavior (even if that behavior is dissent) and not ideas about who we are due to the body we are born into. This is the future of work and society and we will all gain from it. The Howard/Heidi Rozen case study was twenty years ago whereby Heidi Rozen switched gender on her same paper which was presented under Howard with vastly differing reactions to when she presented it under Heidi. Can we for the love of progress, say that the next twenty years might have men and women evolving past their implicit cognitive biases to not be so laughable about how we judge women on likeability despite the same facts or results being there.

Write less and do more in 2020

We have over 4,000 “how to” articles in our archives for you to read for free. We have discussed and dissected research for 13 years but know that research alone has not moved the needle much. The research has been ignored and often conducted by firms that are, ironically, totally male dominated in their culture and managerial roles and numbers. We have to say no to the false prophets and dead poets trotting out the same old advice without deep structural or behavioral change on the company side. We are in a period of history where people myopically choose their facts and reject other versions, with an extreme disassociation in some cases. But we are still in the same place psychologically with the same neurobiology we have had for a while now, meaning we work within cognitive biases that accumulate from familiar and cultural messages. So, why are we are surprised at the slow-as-molasses progress?

The answer is complex

We have been coaching leaders, managers and executives (women and men) for the past eight years to empower them to design and achieve what they want from their career and life. We have been training inside firms on how to be a change leader, and we have been coaching and consulting with firms on how to create a better workplace. It requires change and those firms and individuals willing to do the work are to be commended.

Coaching humans is what changes the world for the better. Coaching leaders to be fair and at the same time coaching organizations to create the right culture and structures for people to go to work and feel the wind behind the backs for high performance and happy successes is the future.

We embrace working with individuals and organizations to understand where you are at. Then we work on what you want and where you want to be using a method designed primarily at Columbia University and evolved to encompass deeper disciplines, drawn from development and organizational psychology with contextual business models and frameworks, to create the change cognitively, emotionally, psychologically and behaviorally. Because we are individual/organizational psychologists, we know that your situation is very specific to you since your beliefs and behaviors are based on your life experiences and actual personality. We know that development work starts with you, whoever you are and whatever has shaped you. Wherever you work (team, firm, even location) will tone up or tone down certain behaviors because as Kurt Lewin, the forefather of organizational psychology, determined, behavior is a function of both your personality and the environment that you are operating in.

Join us, as evolved people. Be the change you want to see in the world.

By Nicki Gilmour, Founder of theglasshammer.com, Organizational Psychologist and Coach

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If You Have a Disability and Want to Work, You Need the Help of an Employment Network

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disabled-featured

A new report found that companies who hire people with disabilities outperform their peers, and the U.S. Department of Labor found employers who embrace disability in their talent acquisition strategy have higher retention, employee productivity and workplace safety.

Despite this hard evidence and compelling statistics, the workplace landscape is still disappointingly homogenous when it comes to disabilities. Many hiring managers harbor misconceptions and subscribe to inaccurate stereotypes about people with disabilities and what they are capable of with their conditions. Some of our clients say they wanted to return to their former employer once they medically recovered, but their job was no longer there. Others make the mistake of disclosing their condition during the interview process for a new position and never hear from a potential employer again. Still others don’t believe they can ever go back to work because they don’t realize accommodations can be made for them.

10 million former workers and their dependents currently receive Social Security Disability Insurance (SSDI) benefits, a type of income replacement insurance that is paid by the federal government when workers experience severe health conditions. These benefits help individuals and families survive when the salary stops coming in.

In the first several decades of SSDI’s inception as a program, its beneficiaries were overwhelmingly men. Women were not as prominent in the workforce, and therefore were not as likely to be insured for these benefits through their employment (FICA) taxes. In fact, in the 1970s, researchers found that women reported higher rates of disability but were less likely to apply for SSDI. They also found that compared to men with disabilities, women with disabilities were more likely to rely on a spouse’s earnings instead. Now, women are nearing equity with men when it comes to being awarded the benefits they deserve.

Many of us think we’ll never need to take advantage of such a program — we are healthy, fit and successful, right? But the truth is, the odds of experiencing some sort of debilitating medical condition are higher than you think. The Social Security Administration (SSA) estimates one in four twenty-year-olds will be disabled before reaching age 67, and for those who aren’t in their 20s, the chances are even worse. It pays to be prepared.

If you’ve gone through the SSDI process, you know how complex and lengthy it can be — tons of paperwork and an average wait time of 600-800 days. While waiting, dangers are everywhere: you can easily slip into poverty, lose your assets, and deplete your savings while trying to make ends meet and continue paying to treat your newly acquired condition. Due to lack of funds, many people with disabilities are even forced to file for foreclosure on their home.

Whether you have been collecting SSDI for a long time or got awarded benefits recently, it’s crucial to consider getting help to go back to work as quickly as possible. Key to this decision is your long-term financial picture. You’ll simply be better off if you can work and generate additional income. Should the unthinkable happen, research shows the longer that someone with a disability is out of the workforce, the harder it becomes for them to re-enter. The market changes, you lose skills, and the gaps in your resume become more and more prominent.

Unfortunately, the unemployment rate for this population is twice as high (7.9 percent versus 3.5 percent) as it is for those who are able-bodied. Getting hired with a disability is no easy task, even though it’s proven to be good for business.

If you find yourself on the job hunt without a plan for success, you need to contact an Employment Network as soon as possible. Employment Networks help thousands of people with disabilities across the nation find or return to jobs by streamlining the process, offering valuable resources and keeping your SSDI benefits safe while you try to work again.

Former workers on SSDI benefits can access free help through SSA’s free Ticket to Work program, which protects SSDI and Medicare benefits as participants transition to full-time work. If you find that you are unable to go back to work or experience a medical setback, the Ticket to Work program acts as your safety net — you won’t lose the benefits you waited years to receive. Employment Networks help coordinate your benefits as you re-enter the working world, alerting SSA to your change of work status and helping you achieve the accommodations you may need to do your job to the fullest extent, perhaps through a flexible work schedule or a remote work arrangement.

For corporate women, every day can be a struggle, but even a severe disability cannot keep them from experiencing the personal and financial rewards of returning to work. Employment Networks can help them create an Individual Work Plan, start the Ticket to Work program and get back to climbing the career ladder.

Paula Morgan has more than 18 years of public and private experience helping people successfully navigate Social Security Administration (SSA) disability programs. She is a return to work case manager for Allsup Employment Services (AES), a national, SSA-authorized employment network (EN). Morgan works with former workers with disabilities to help them navigate the SSA’s Ticket to Work (TTW) program. She focuses on education and early intervention of social security disability insurance (SSDI) applicants as they move through the insurance program and identifies opportunities for returning to work should their condition improve.

Paula Morgan AESAuthor Bio

Paula Morgan has more than 18 years of public and private experience helping people successfully navigate Social Security Administration (SSA) disability programs. She is a return to work case manager for Allsup Employment Services (AES), a national, SSA-authorized employment network (EN). Morgan works with former workers with disabilities to help them navigate the SSA’s Ticket to Work (TTW) program. She focuses on education and early intervention of social security disability insurance (SSDI) applicants as they move through the insurance program and identifies opportunities for returning to work should their condition improve.

Guest contributors views are their own.

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Erika Irish Brown, Chief Diversity Officer, Goldman Sachs

Erika Irish Brown“Be Bold and Take Risks to Be an Agent of Change”

“If you expose people who are smart and hard working to opportunities – and provide them with an access point to begin a career – success follows,” says Goldman Sachs’ Erika Irish Brown.

As Goldman’s new Chief Diversity Officer, Brown is responsible for driving inclusive culture initiatives and efforts related to the firm’s recruitment, retention and advancement of diverse professionals.

She notes she is genuinely passionate about promoting diversity and inclusion in the financial services industry. “The sense of purpose I have for my work drives me every day.”

A Beneficiary and Proponent of Diversity and Inclusion

Brown’s first introduction to financial services came via a year-long internship as a college student, which was offered specifically to students from underrepresented minority groups by a state-run bond agency. She describes the internship as a huge win given her alma mater – the State University of New York at Albany – did not send a high volume of graduates to Wall Street at that time.

This internship helped her land an analyst role at Lehman Brothers, which she says was a life-changing opportunity. “Very often, people ask me, why am I so committed to diversity and inclusion?” says Brown. “One reason is because I got my start on Wall Street as a beneficiary of what we now call a diversity and inclusion program.”

After working in investment banking at Lehman, Brown went on to issue bonds for the City of New York and served as a Presidential appointee at the US Treasury in the Clinton administration, ultimately earning her MBA from Columbia University and serving in roles at Morgan Stanley and Black Entertainment Television. She enjoyed the financial markets, the fast-paced nature of her work and the variety of people she was able to work with, but added: “It was a different time – gender, ethnic diversity was low.”

Brown took an interest in the diversity and inclusion (D&I) space, serving as a recruiting liaison for both on-campus and experienced hires – on top of her day job as a banker.

Prior to the financial crisis, Brown began her first ‘official’ diversity-focused role, once again, at Lehman, where her team focused on enhancing diversity at the vice president level and above. Post-crisis – and a brief stint on the Obama administration’s Treasury transition team – Brown joined Bank of America, where she built a team focused on executive diversity recruiting. From there, she went on to serve as Bloomberg’s chief diversity officer, building the company’s D&I platform from the ground up.

“Being considered a subject matter expert on diversity globally has made me very proud,” says Brown. “This is not easy work, it is not easily measured and you have to be bold and take risks in order to be an agent of change.” This risk-taking has led Brown to Goldman Sachs, where she has a large, global platform to influence diversity.

Evaluating and Developing New Approaches at Goldman Sachs

“It was important for me to come in and listen, learn and talk to people,” says Brown of her approach to her new role at the firm last year. “I wanted my expertise to be informed by the culture here.”

After connecting with stakeholders across regions and divisions and gaining a global perspective, she now feels well informed to have opinions, make assessments and execute on the best practices and strategies that will work for Goldman Sachs.

Brown outlines some of the many opportunities in the D&I space she hopes to focus on in the coming months:

  • Enhance the Goldman Sachs brand as an employer of choice in diverse communities;
  • Embed D&I practices into all aspects of the Talent process;
  • Advance the firm’s inclusive culture and work environment; and
  • Ensure accountability for furthering D&I at every level

Her team has the support from CEO David Solomon and the firm’s Global Diversity Committee. Brown notes that it is crucial to have senior leadership setting the tone – particularly when diversity impacts each and every area of a company, from business performance to client engagement.

“Today, no topics are off the table in the workplace, and people expect to bring their authentic selves to work,” says Brown. “I’ve seen firsthand that this approach has been adopted at Goldman Sachs as well.”

Recommendations From a Life-Long Learner

Describing her roles at several investment banks and why young women should pursue financial services careers, Brown says, “The skills sets you develop in a short period of time, the amount of responsibility and high bar for expectations, and the seniority of people – both internally and clients – that you engage with is empowering.”

Her advice to women as they progress in their careers is to continuously innovate and be life-long learners.

“Ask yourself – are you pushing the envelope, taking risks and being ambitious,” says Brown. “We should all reflect upon our legacy and ensure we make a difference in our workplace – it can be anything from launching a new product to creating opportunities for others.”

Outside the office, Brown continues to push for change in her community. As vice chair of the Bedford Stuyvesant Restoration Corporation, she works to ensure the Central Brooklyn community has access to housing, education and economic development opportunities, arts and cultural activities and capital for small business owners.

Brown stresses: “giving back is important to me – anything I can do to contribute and give back to others, I’ll do.”

And, a mother to three sons, Brown also keeps busy on the slopes, skiing in the winter with her family and cheering on from the sidelines of elite AAU basketball games. “We’re very active as a family, and our time together is so important and a priority to me,” she says.

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Voice of Experience: Sandra Bang, Chief Diversity and Talent Strategy Officer at Shearman & Sterling LLP

Sandra Bang“When it comes to diversity and inclusion, we have to continually find many ways to talk about it openly, even if this involves having difficult conversations,because although it may feel challenging, the end result will be worth it for everyone“ states Sandra Bang, Chief Diversity and Talent Strategy Officer at Shearman & Sterling LLP.

She continues, “Having dialogue, listening to each other’s stories about how we learn, develop, grow,and achieve career successes – hearing a diverse range of perspectives – will help support everyone better, and create a more inclusive environment.

Ms. Bang started her legal career as a litigator in Toronto, Canada. She also spent a year as a provincial prosecutor stating, “This was an incredible learning experience for me because I had to think on my feet every day, not always knowing what cases I was going to handle on a given day, nor which cases would settle or proceed.”

Bang then went into legal recruitment and professional development, and moved to New York City in 2004 where she continued her work in the legal talent management space with firms such as Weil, Gotshal & Manges and Chadbourne & Parke before joining Shearman and Sterling in 2008.

She continues, “Diversity and inclusion has always been an inherent part of the legal talent recruitment, development and management work that I’ve done. I am excited about my current work as it allows me to spend the majority of my time on diversity and inclusion. And this work is about engaging people, and strategically creating an inclusive work environment where everyone can feel like they belong and do their best work and advance their career. The business case is clear: the research and data show that better results are achieved when you have both an inclusive environment and diverse teams.”

She is enthused about diversity and inclusion as an integral part of the firm’s business strategy and sees that clients are also committed to moving the needle on diversity and inclusion. She comments,

“I think the efforts being made in the legal industry on the diversity and inclusion front has moved up a notch as the benefits of collaborating on this topic are evident. It is exciting to work closely with clients and having dialogue around how we can help each other create change from both a business and organizational perspective.”

Feeling Engaged and Feeling included

As an executive who has spent several years in professional development and is a certified coach, Bang feels that talking to people, particularly those from diverse backgrounds, about their career path – listening to what people want to achieve, giving them feedback that will help them get to where they want to go, and providing opportunities to achieve new experiences and success – is both a business imperative and the right thing to do. She shares,

“Having a sense of belonging in our work environment and feeling understood is essential. If you are are in a business environment and you constantly feel like you don’t belong, then you can’t do your best work. Coaching leaders and managers to lead and manage inclusively, and create diverse teams with members who feel included and understood in the workplace will not only help people achieve and serve clients better, but also produce better business results.”

When asked what career advice that she would give her younger self or to others, she says, ‘that it is more than ok to fail’ and recounts that the idea of perfectionism had a stronghold grip on her for a long time. She shares, “It wasn’t until recently that I realized that it’s ok to fail and fail fast. That’s how you learn. When you fail, you pick yourself up, and try something differently. Ultimately, it is about taking more risks.”

She is a strong advocate for encouraging people to ask for what they need and want to advance their careers, particularly women and people from diverse backgrounds. The subject of entering into conversations comes up, with Bang advising people to be smart and strategic around their asks, but to face their own fears by asking ‘the questions that we are afraid to ask’. She says, “You won’t get what you don’t ask for.”

Generational Change

Bang believes that Millennials will continue to have a significant impact on how the needle will be moved on the topic of diversity and inclusion in the workplace. “Millennials know that there is a business and competitive advantage to having a diverse team, where there is diversity in perspectives, thoughts and insights result in a better outcome.”

Shearman & Sterling is taking all of this into consideration as it takes its diversity and inclusion strategy to the next level. With recommendations resulting from an inclusion diagnostic, the firm has created a new global Task Force, headed up by the firm’s Senior Partner, and will take a data driven approach to designing and rolling out initiatives and programs to better help everyone achieve career success at the firm. Shearman continues its close work with clients on co-hosting diversity and inclusion education and awareness programs, as well as advancing know-how and networking opportunities on topics such as Blockchain and the FinTech industry generally.

“It’s exciting to be working collaboratively with both internal and external clients,” says Bang, “to create learning and advancement opportunities for women and people from diverse backgrounds and experiences in particular. Using data and client driven approaches, that align with business strategy, to advance diversity and inclusion initiatives, is what it is all about.”

Renewal and Life outside work

Outside of work, Bang enjoys spending time and traveling with her family. She comments that traveling provides so many opportunities to learn and share — including the diverse communities within and outside the US, and of different perspectives and experiences.

“Traveling with my kids always presents tremendous learning opportunities for me. I love hearing their perspectives on things we do, places we explore and people we meet. They remind me that there is great optimism to be had because people remain curious, and as the world becomes increasingly more connected, there is a greater sharing of culture and stories.”

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