Tag Archive for: Self development

Elena Kim“I found a different lease on my otherness. I can’t chase everybody’s projection of me,” says Elena Kim, “but the more I recognize the uniqueness of my own experience, the more I feel I have to offer.”

Kim speaks to how she learned to dream, connecting through differences, emotional regulation and integrating masculine and feminine aspects of leadership.

How the Invitation To Dream Changed Everything

Kim spent the first six years of her career in investment banking in Moscow, before the financial crisis of 2008. She decided to take the ‘opportunity’ of the market slump to invest in herself by pursuing an MBA. While filling out the application, she had to answer where she envisioned herself in five years, which she had never considered: “It quickly became a self-discovery journey for me.”

When Kim pondered what she cared or was passionate about, she realized she didn’t know what she really wanted.

“It was the first time when I allowed myself to dream as if anything was possible,” reflects Kim. “At that time, it was films and TV series – my window into the bigger world, into a different world. Growing up in Uzbekistan, I never had allowed myself to even consider the possibility of working in entertainment.”

She received her MBA from UCLA Anderson School of Management in Los Angeles when digital media was becoming prevalent in media and entertainment, which created a permissive playing field of newbies. Jumping on the rising wave of digital transformation as major players were just coming onto the scene, she joined a startup and began to reinvent her career path.

For several years, she acquired film and TV content for digital platforms, such as Hulu, Vimeo and iflix. For the past three years, she has negotiated and licensed music rights for programming across broadcast, cable, local TV networks and streaming platforms, which gives her a bird’s eye view of the whole TV and film industry.

“What I’m passionate about is figuring out what makes people’s hearts beat faster. What do they really love to watch and what determines that?” she says.

Having worked across emerging markets, she observed the obvious: whereas what people prefer to watch in Latin America might differ from that in Eastern Europe, Middle East, Africa or Southeast Asia, the love for stories about human experience is shared universally.

The Curiosity to Learn

Early on, Kim believes that her strongest asset was curiosity and willingness to dig deep into a subject. She notes she had amazing teachers who taught her the structure of learning a new skill and how to dissect a new concept to understand it.

“So how do you learn a new industry, for example? You look at the main players and their business models: how do people make money? What is the current political, economic, legislative environment impacting the industry? What are the major trends? What stands behind the main buzzwords?” asks Kim. “As you learn the basics, you then start tuning into where the opportunity is. What forms core competitive advantage, and what is driving the opportunity, what needs to hold true to fully unleash value? etc.”

When she was coming from Russia to the U.S., shifting from banking to media, she applied this process: “It became very clear to me that the wind was blowing towards online viewing, and I knew I wanted a job that had something to do with digital distribution.”

She loves how digital distribution of content included many more voices in a global dialogue. Regardless of where you are from and what you believe, you can connect over Game of Thrones or Friends.

The Value In Our Differences

As an avid globe trotter (over 60 countries and counting), she finds traveling therapeutic. She especially enjoys interacting with local people who don’t speak her language, figuring out ways to communicate beyond verbal. She holds such memories dear to her heart after surviving an earthquake in Nepal, sharing music with children from indigenous tribes in Indonesia, self-driving through Botswana and Namibia with local hitchhikers, getting help from local police after being robbed in Argentina, for example.

During one such trip, she traveled to Peru and had her first experience with plant medicine under the guidance of a local shaman, who held space with due reverence to ancient practices and traditions: “This was learning on a cosmic level. I won’t even attempt to describe it in words. If my spiritual inquiry started with understanding the concepts of neuroplasticity (who you are today is not a verdict), my awakening was turbo charged by living through the learning during this psychedelic experience.”

Kim continues, “One of the things now running through my veins is the knowing that what makes me connect with people is the ways in which we are similar, what intrigues and draws me to people is the ways in which we are different.”

“My personal journey with ‘otherness’ has been an emotional roller coaster. I am Korean ethnically, born in a Muslim country of Uzbekistan, mentally grew up in Russian culture in the Russian society,” says Kim. “Now I live in the U.S. as a gay woman, a scientifically-inclined spiritual psychonaut, where I’m ‘too woo woo’ in analytical circles and ‘too in my head’ in esoteric environments, etc. Of course, these are mostly distorted self-assessments.”

Growing up, she felt the disconnection of being Asian in Russia by not ‘presenting’ as Russian. Yet she speaks Russian, not Korean or Chinese, for which she’s regularly mistaken. Last year, prior to the current geopolitical crisis, she spent time in Russia, where she identified a piece in herself that she feels is Russian: her sense of depth. She does not give people any box to put her in anymore: “I don’t even fit the labels I have for myself,” she notes, “I’ve stopped explaining. ‘I’m from Russia’ is all I say now.”

To Kim, whatever makes us different is what helps us to represent a specific side of humanity as part of the whole. She resonates with Jerome Braggs’s notion that if you believe in universal oneness, then excluding experiences that are unique leads to robbing others of a fuller wholeness. Therefore, the more different we’re perceived we are, the more important it is for us to show up in all areas of life – and she notes those differences are defined in so many ways beyond ethnicity, race, gender or sexual orientation.

Integrating Feminine and Masculine Traits in Leadership

In a previous role, Kim was encouraged to start an initiative to foster diversity, equality and inclusion across employees from 40+ different countries and cultural backgrounds, which activated for her the importance of so-to-speak “feminine” qualities of leadership, especially when dealing with something intangible like what gives people a collective sense of purpose, belonging, safety for authenticity, and striving for excellence.

Kim recounts we have historically glorified and rewarded traits of leadership that are labeled as “masculine” – assertiveness, linear thinking, clarity without questioning and go-getting. But traits that we assign as “feminine” – such as empathy, collaboration, creating constructive atmosphere – are considered nice-to-have but not necessarily perceived as attributes of leadership or rewarded.

“The DE&I initiative quickly led me to a path of dissecting and challenging the leadership paradigm that we were operating under,” reflects Kim. “It’s so clear to me that to be successful in a multicultural organization, you have to have an acute level of empathy and cultural awareness. And the soft skills are increasingly becoming must-have.”

She has come to see that “feminine” leadership qualities are a necessary complement to “masculine” qualities, not a compromise or trade-of. “I used to hold this myth that once you start being softer, you lose your edge, an ability to reach goals in a timely manner. I had this notion you either be like a robot or you float in the clouds, and that was a misconception.”

Reflecting on the evolution of her leadership style, she says: “Even if I was telling myself a different story, early on I was truly managing out of egoic fear of losing control. I was never a micro-manager, but I was a micro-controller. I had to know everything, call the shots, be the one interacting with management to control the narrative, etc.”

Kim realizes this came from being extremely demanding on herself, and meant she came off polished and unapproachable. As she steps up as a leader, her focus is increasingly shifting to creating opportunities for others to push their growth edges, normalizing making mistakes while minimizing their impact.

Now she finds herself at a company that’s thriving despite the global pandemic. “We have set clear goals, roles, strategy and timeline, while the flow and interaction within the team remains fluid, supportive and trusting. I don’t need to chase anyone to get their job done, rather keep communicating progress, so folks can self-direct their work streams to deliver on time. This release of control within set boundaries is still work in progress as my ego peeks its head constantly. With that, I find myself being successful at my job, really supported by my team and a much happier me.”

Emotional Regulation and Co-Creation

Kim feels the pandemic, socio-economic inequity, and current geopolitical crises have brought a set of unique challenges around managing people’s mental and emotional states. Leaders are not necessarily equipped with due skillsets, protocols or guidelines to attend to people’s emotional turbulence. She is increasingly interested in the area of emotional self-regulation and has heard many executives speak to challenges of operating in toxic environments where stress and reactivity are the norms: “Even in my relatively emotionally intelligent company, without the acquired self-regulation practices I’ve exposed myself to in the last couple of years, I could not have managed some of the incidents that have come up inside and outside of the company. A simple thing like taking a deep breath might lead to a more beneficial outcome in an emotionally charged situation. These tools are teachable and the impact is quickly palpable.”

Her latest fascinations include Web 3.0 and decentralization, and she’s presently teaching a blockchain fundamentals course at chief.com to a network for executive women.

By Aimee Hansen

International Women's Day 2022Many companies focus myopically on International Women’s Day. This year #BreaktheBias and
 gender and climate are the annual themes, depending on your source. But, as founder and fifteen 
years in here at theglasshammer, it is hard to believe that these slogans and themes that come and
 go every year create any change at all. People wants Acts, Not Ads from companies, and
 professional hard-working women are tired of the lip service and want to see the talk, walked.

As 
we enter year three of the global pandemic, with so many of us doing extreme amounts of work, 
and some of us also still balancing childcare with covid related closures of daycares and schools, 
isn’t it time to ask ourselves how can professional women and men (and especially anyone who 
has second and third shifts with kids and aging parents) do balance and self-care, better? What 
matters? And what role do firms have in creating the workplace of the future that we are ready to 
be in, now? This International Women’s Day, the manifesto should be to take a day off.
 Tomorrow the work will still be there!

Overwork and Burnout


There is work and then there is overwork. Chances are if you are reading this article, you have 
spent at least some of your career in the overwork zone. You probably work in financial, legal or
 professional services, in technology firms, big pharma, manufacturing, media or Fortune 500.
 You are probably a go-getter, highly ambitious and very successful. You probably have engaged
 some of the usual methods and possess some of the characteristics often needed to get to the top, including old fashioned hard and long work, a
 competitive nature, cognitive smarts, higher than average EQ to read the room, and a belief that
 improvement is always possible. Possibly three generations of professional women are reading 
this article with similar, yet evolving, culturally programmed definitions of success regarding wealth, status
 and career ladder climb concepts.

Is the extreme achievement mindset in sync with your life
goals, your health and mental wellness? Is overachievement about meeting other people’s 
standards or earning your worth?


Dr. Devon Price, like many of us, came to his senses regarding extreme productivity after a health
 emergency. He insists that we should stop valuing ourselves in terms of our productivity at
 work. In the book, Laziness Does Not Exist, he affirms that ‘we don’t have to earn our
 right to exist’ with overwork and endless achievement.

Advice includes to listen to your body and to forget grinding away all the time to meet arbitrary
 standards. By reframing what being ‘lazy’ means, versus the allure of validation through
 achievement, a healthier, happier you can emerge.

“Laziness is usually a warning sign from our bodies and our mind that we need a break.”

In an interview with NPR, he discusses why we rationalize working so hard, and how asking for 
help, and helping others to helps us, prevents tiredness from overwork but also facilitates us to be better
, due to feeling less exhausted as “our brains take micro-naps either way.”


It isn’t just you.

In several recent studies, isolated overwork came up as the most demotivating factor and biggest
 reason people are quitting jobs. This isn’t new news. Back in 2017, Inc magazine reported on employees 
quitting when leaders overwork people, show zero empathy and don’t respect time when people
 are out of the office living their lives, but it is further accentuated by the pandemic. 
Microsoft conducted an employee indexing survey of 30,000 that resulted in a study called
 “The Next Great Disruption is Hybrid Work – Are we Ready?”

By looking at trends including 
desire for flexible work and hybrid structures, the study reiterated what their CEO Satya Nadella 
called the hybrid work paradox. This study reveals that while people want more flexibility and remote 
options, they also seek deep human social connection. The same study reveals that high
 productivity is masking employee exhaustion and overwork. It states measurable uptick over the
 course of the year –  February 2020 to February 2021 –  on volume of emails sent, 66% increase on 
people working on documents, and meeting usage on teams increased in volume and time on
 meeting applications.

Uncovering your own Competing Agendas

Isn’t it time you figured out what you want for you? Start with your values. Take a look at what
 matters to you on this worksheet – literally, pick ten words that mean the most and then rank them
 1-10, with one being what you value most. Are your actions matching your values? Are you
 living a humdrum existence while your top value is adventure? Are you spending fourteen hours 
a day at work when your top value is family? Now is a great to re-evaluate what matters to 
you. Be yourself, everyone else is taken as the adage goes.

If you had trouble thinking about how all of this meets reality, or deciding what your values are
, or felt conflicted, that is part of the journey too. Hyper achievement and superhuman
 productivity are sometimes part of deep developmental gremlins that have made their way into 
our heads over time, so we can’t see any other way to be, making them our base operating 
system with everything else being an app on top. Kegan and Lahey, Developmental 
psychologists at Harvard, really have a superb method in their book, Immunity to Change, to 
help you figure out what your unconscious mind is doing to you while you happily goal set in
 your conscious mind all day long regarding work, fitness and home life. We are all a product of 
whatever beliefs and paradigms that we have accumulated throughout our life and if your
 granny/dad/mother/friend told you words to live by, chances are you are doing just that, 
implicitly following some guidelines without even knowing.

What are your saboteurs? There is another easy way to find out what is going on inside your own 
head by taking this short quiz on “How we self-sabotage” by Positive Intelligence. It is key to
 understand what is going on with yourself and what your self-talk is likely to be telling you.
 Let’s start with the gremlins. If you have something like hyperachievement as your top saboteur,
 then it is likely you will justify the overworking with sentences like ‘I must be effective and 
efficient, and ’emotions get in the way of performance.’ Or if you have a high control saboteur,
 you might be telling yourself things like, ‘well if I don’t do it, who will?’ Or, that people need
 people like you to get the job done. Show yourself some compassion and a great book to
 understand how to even begin to approach such a daunting task is Radical Compassion by Tara
 Brach. It is normal to feel your feelings and that includes joy.

In short, honor yourself on International Women’s Day by taking stock of what matters to you now, and how closely your own life feels aligned to that.

We are starting a Spring coaching cohort in May for sustainable success in 2022. Cost is $3,999 
per person and includes a yearlong program with 6 sessions of executive coaching, peer coaching
 and career development training. Limited spots, contact nicki@theglasshammer.com and write
 spring coaching cohort in the title of the email.

By Nicki Gilmour, Founder and CEO of theglasshammer.com

Nicki founded theglasshammer in 2007 to inspire, inform and empower professional women in their careers. We have been the leading and longest running career advice online and in person media company in the USA for professional women in financial services.

Erica Klinkowize“It can be intimidating in finance when you’re fresh out of college, but I would encourage anyone to not discount their own opinions or gut instincts,” says Erica Klinkowize. “It’s important to differentiate early on between this is who I am and this is who my company is.”

Klinkowize speaks to developing gut instincts, the shorter- and longer-term journeys of networking, and intensive listening.

Hone Your Personal Gut Instinct

After working a short while at Prudential Securities, then at Goldman Sachs for over a decade, moving to Bank of America for seven years, and then to Citi last summer, Klinkowize observed that she, early in her career, internalized a gut instinct that was highly influenced by organizational viewpoints.

She found herself consistently asking what would the company do? While a valuable perspective, she realized it was important to differentiate her own gut instincts as she grew as a leader, so as to discern different perspectives, including what was her own intuition.

“Something would pop up, for example, in a meeting or conversation, and I’d have a negative feeling,” says Klinkowize. “I’d often quash it or question it until I came to a rationalized conclusion or the whole thing dissolved, which is not the same as listening to your gut instinct.”

She intentionally learned, with the help of executive coaching, to develop her gut instincts, recognizing that her emotional responses are often held in her upper stomach where her ribs meet, around her solar plexus: “You should know where your emotions strike you.”

Learning to discern, trust, and develop her gut instincts has been a core component of her leadership journey: “First, you need to be able to identify it: I’m having a feeling. Then you need to name the feeling and ask yourself: What is driving that feeling and is it worthy of speaking up for? Then you ultimately need the self-confidence to speak up, be potentially willing to engage in a disagreement, and simply not question it too much. The more you question it, the more likely you are to miss the appropriate moment to say something, or to lose the feeling entirely. As you move through life, your gut instinct is one thing that stays with you, no matter what you choose.”

Enrich Your Leadership With Exposure

Her background is largely in Treasury, but Klinkowize spent over two years partnering to head up a trading desk for Global Markets at Bank of America before joining Citi and returning to Treasury.

“It’s like riding a bike coming back to Treasury, in that things don’t change that quickly, but I found that I was different,” she observes. “Every experience changes you. Every risk you take, every career move you make, each one enhances your perspective on things, provides you with moments to improve your ability to hone your gut instincts, and increases your understanding of human beings. How you respond in situations changes, and you learn to do things better for everyone around you.”

Klinkowize attributes her recent move to Citi once again to instinct. She loved her team and trading desk journey at Bank of America and the rich connections she made. But when an unexpected opportunity came, along with an interview journey full of sparks and connections, she heeded the call on what was right for her development.

Along with diversifying experiences, she takes inspiration from other leaders and mentors to catalyze her growth.

“I spend time observing the people who I feel are ‘ahead of me’ in a way that I feel matters, and I ask myself what are they really good at – I watch people in meetings, noticing mannerisms, how they sit, how they dress, the speed and cadence of speech, the way they organize a deck or argument. I also note what characteristics I would not want to adopt,” she reflects. “That practice has helped me bring out a wider breadth of traits and abilities within myself.”

Klinkowize feels a big part of her own value as a mentor is her willingness to share openly all kinds of experiences including the most challenging moments of her career, such as going through pregnancy with an unsupportive manager at a previous employer. She sees mentorships as mutually beneficial and useful for reflecting on her own growth.

“Everyone looks at people who they consider successful and thinks it was a straight shot up,” she notes. “But it’s been a very up and down experience. I’ve constantly tried to remind myself that perception is reality and ask myself what am I doing (or accepting) that I need to change, which comes back to gut instinct.”

Network Early and Broadly

While at Columbia working on her MBA, Klinkowize was given the challenge to draw her network, which turned out to be very closed relative to her fellow professional classmates.

“It didn’t really register with me until I got to business school that I needed to network beyond my group and then beyond my organization,” she admits.

A latecomer to networking, initially more comfortable with keeping her head down and doing the work, Klinkowize is now its biggest advocate. She emphasizes the importance of networking early on and broadly – beyond formal programs, beyond your company, beyond your direct area of work.

“When I look back, I saw my (performance) equivalents at Goldman getting promoted faster than I was and only later did I realize that I had done a bad job at networking,” she realizes. “I had done a bad job at those things that felt hard and that I didn’t want to do.”

Klinkowize notes that while she was well-liked, she hadn’t cultivated the professional connections who would be pounding on the table for her at promotion time. Later, she gained that level of sponsorship and really felt the difference in support and validation of having someone put their name and reputation on the line for her.

Getting over her resistance to networking required having patience with the journey: “There’s a short-term experience and a longer-term experience to doing what is hard to do (for you),” notes Klinkowize.

“I’d walk away from a networking session exhausted and needing to recuperate, yet I would have learned new things and heard relatable experiences,” she reflects. “Then, it’s like a butterfly effect. You don’t exactly know how, but every interaction you have with someone makes you feel a certain way and changes your trajectory. It can be five minutes that simply reminds you of something that you forgot about yourself, and it’s revolutionary. Or it’s the fact that you’re now top of mind with that person when the next unexpected opportunity comes up.”

“On the other side of doing the hard thing (networking), you see both how your trajectory changes,” says Klinkowize, “and how it becomes more natural to you.”

Model Presence and Perspective

Klinkowize emphasizes the importance of intensive listening: “It’s about deep breathing, calming yourself, listening and not getting caught up in the chaos or the transactional nature of things but instead sitting back and observing the whole thing.”

She feels team members look to leaders for broadness and expansiveness, and embodying yourself in a meeting as a leader sets a tone for the team in terms of moderating stress.

Klinkowize feels intensive listening also helps her hear people on many levels beyond their words, and she tries to “hear with her gut” – for example, catching that moment when someone on the team suggests an idea and she knows intuitively, that’s it.

Despite days of back-to-back meetings, Klinkowize has stopped multitasking 75% of the time, noting that while her days may take a little longer, her stress levels have plummeted.

When with her daughter, her practice is to be fully present and immersed. She has come to appreciate, and actively chooses to spend, more time outdoors, along with their dog, Ash.

By Aimee Hansen

Pamela Peace“The world is different now and leadership looks different,” says Pamela Peace, “Today anyone at any level should be afforded a trusted space to have a dialogue with their manager about the support needed to be successful.”

Peace talks about the values she holds dear, lessons learned throughout her career and how she has developed as a leader in ways that feel true to her goals, ambitions, and most importantly authentic to who she is as a person.

As a Senior Client Manager for PGIM Fixed Income, Pamela recently expanded her role as a leader within the organization, taking on responsibilities as lead manager for PGIM Fixed Income’s North America Client Management team: a role which she notes is intentionally focused on creating valuable partnerships for clients and opportunities for teammates in Fixed Income to deliver excellence in client relations.

Pamela reflects on driving change and rising above dissenting voices. “It is vital to perform well at our core duties to be viewed as credible and effective. What makes an individual a true leader? One who motivates and inspires others to perform well at their core duties, has the courage to push for change, and holds the unique ability to cultivate diverse perspectives.”

Her perspectives as Co-Chair of PGIM Fixed Income’s Culture Council highlight her commitment to amplify the organization’s cultural values.

Values She Holds Dear: Diversity of Perspectives

Having worked in fixed income and asset management for over twenty-five years, and with PGIM Fixed Income for the past seven years serving international clients in several regions of the world, Peace thrives on interacting with a range of people and cultures, from language to food. Even more, she loves experiencing the diversity of perspectives that come forth, and she learns broadly from every interaction in her job.

“We are a global organization. When we think about different investment strategies, we must consider every aspect of the world. We must take in various inputs – we must look at the world holistically, make decisions based on our analysis, clients’ expectations, what the markets are doing, geopolitical climate, regulatory, etc. These are just a few of many inputs that go into framing our decisions,” she reflects. “As a Client Manager, for a global asset management firm, I bring a wider awareness into everything I do. I believe it is core to my job and how I live in a global society.”

Peace is motivated by watching the people she leads develop uniquely in their skillsets and the legacy her commitment to talent will leave. “I’m so excited to see how the PGIM Fixed Income North America client managers, which consist of different generations, experiences, and cultures, are going to come together to bring forward new ideas for client engagement,” she says. “Our team embraces the view, ‘we can do hard things for our clients’, and if we believe we can do hard things together, that means we’re all thinking and bringing in ideas, and that’s going to be an exciting adventure.”

Lessons Learned: The Values of Humility, Constant Learning and Service

On advice for those developing their talents, she is open about her own path of development, “Trust me, I have made a lot of mistakes where I have had to say, that was not a good decision. Now, how can I actually take that and learn from it?” says Peace. “Humility allows me to understand where I am in my learning journey and acquiring more knowledge has been something I’ve had to own and develop personally.”

In her very first job at a naval base, she worked under an educator, who was a computer scientist, who imparted upon Peace that she could learn anything once you accept your ability to learn it. That woman, she noted, looked like her. Long before that, her mother, who raised eight children spanning twenty-two years as a single mom after becoming widowed, showed her the merits of hard work.

Combining those influences, Peace is a self-confessed constant learner who takes night courses to stay abreast on new topics in management and leadership. She’s presently taking courses to continue to improve on being an effective leader, as well as pondering the EMBA journey. Early on in her career, she learned there was value to admitting what you don’t know and being receptive to educational opportunities was essential – and that has stayed with her.

“I think vulnerability was important to getting me to this level in my career at PGIM, “she notes. “Also, having grace, humility, determination, and the curiosity to learn at any point in life are key attributes everyone should channel.”

She would add that being in service of others is a core value that has carried her through work and life: “My job is to serve others, and I wake each day reminding myself of that fact. In my job it is – PGIM’s clients first, the people working alongside me and those that I’m responsible for.”

In her personal time, she volunteers with aged people in underserviced areas and learns deep lessons from the elders she serves.

Lessons Learned: Leading as a Partner in Growth

A few years back, Peace had the experience of leading the London team and realized a lot about adjusting her communication and leadership style. Through that experience, she recognized the value of “meeting individuals where they are” to take them where you see they can go. This required adjusting her approach as a leader. When it comes to supporting her team now, Peace seeks to collaborate with those she leads on their development goals.

“The discussions I have with the individuals that work with me directly are very much: I am your advocate. I am your support. Let’s talk about what you need and where I think you need to grow. Then we’ll work together,” she says. “It’s an intellectual dialogue about development and being a partner and advocate in the space. It’s more of a leadership of equals as opposed to that of a hierarchy. Let’s come along as a partnership, and we’ll both get there and grow together.”

Every year in the annual reviews, Peace asks her direct reports to tell her one thing they want to learn or develop during that year, and she helps make that happen.

“They are accountable and feel as though they have ownership of their careers and development,” says Peace. “I’m there as a guide, support, and bumper when needed. That’s a valuable leadership skill that has worked for me.”

Not only does she see her own role as being supportive, but at this stage in her journey, Peace sees it as important to communicate to her own bosses what support she is going to need from them to be successful. Having the direct conversation cemented their willingness to commit that support.

“It’s important to be able to trust and communicate to your leaders: here’s what I need from you and what I need you to help me with,” she says. “That has made the difference for me in my career. And that is not wisdom that one must wait until they are well into their careers to acquire anymore. Remember, what I said at the outset of this interview, the world is different now, and leadership looks different.

Both parties must agree and hold each other accountable but creating the space to have the conversation matters: “I know, it is a hard thing for some people to understand and accept – I must trust you enough to say, here’s what I’m looking for and here’s what I need. As managers, we must work to create the space for trust, and be ready to receive and act on the needs request.”

Developing as a Leader: Promoting Inclusion and Inspiring Women

Peace wants her team members to feel she brings positivity, openness, inclusivity, and a space of trust, where they can bring their best talents forward.

Inviting inclusion daily might mean giving people, who do not always get the opportunity to speak up on a call, a direct invitation to share their opinion or to lead a discussion. It is also being interested in her team as individuals outside of work. As Co-Chair of the PGIM Fixed Income Culture Council, she’s responsible for executing the values of the organization and creating a safe and inclusive environment built on collegiality, trust, and an unwavering commitment to clients among other positive attributes.

“Part of my responsibility, as a Co-Chair, is to model those values,” says Peace, “which includes bringing together our differences. Valuing people with different backgrounds and different skills to create diversity of thought to execute our mission, which often involves making a lot of subtle connections.”

Going back to her early career before PGIM, Peace lived the experiences, as a black woman, of being the “background individual,” there but not getting the opportunities, not receiving the speaking role, being trivialized. “Having had these experiences, I can say to young women who are coming into their careers, including my own daughter, you don’t have to take it. You do not have to shrink to the biases or comments that make you feel less than – change the norm and the direction of conversation,” she states. “Challenge the behavior appropriately – Ask the question, what does that really mean? Express when you’re offended and why, be prepared to have the conversation, receive the apology and extend grace if appropriate.”

She notes that she usually gives the benefit of the doubt and in most cases, believes there is value in having the hard conversations, because those questions often expose blind spots and lead to achieving a wider, more compassionate understanding of other’s lived experiences.

Developing as a Leader: Embracing Who You Are as a Person and Professional

Taking up distance running after age 40, Peace has completed four marathons and several half-marathons, and considers running outdoors to be spiritual.

Growing up in the middle of eight children gave her early life lessons in responsibility, navigating different personalities, taking care of each other, collaborating and valuing family – including her husband, adult son, and daughter.

She’s animated by new food, great wine with friends, the house she and her husband are remodeling, and she loves to dance. Peace recently cherished a holiday moment of karaoke and dancing with her daughter for the first time since her daughter was a child: “She is definitely smarter and has more rhythm, and that’s okay with me.”

It’s Pamela Peace’s lived experiences both inside and outside of work that define her as a leader and more precisely as someone who motivates and inspires those around her each day in service of PGIM’s clients.

bell hooksBefore the word ‘intersectionality’ was coined by Kimberlé Crenshaw in 1989, bell hooks critiqued a narrowed feminism that hailed from the white middle class living room and neither addressed interlocking webs of oppression nor recognized its own race and class privileges – therefore, blindly disregarding the multidimensional plights of non-white, underprivileged women.

Her message has become undeniably resonant over the last two years – and not the least of all, her argument that humanity would need to brave the revolutionary path of deep self awareness and self actualization, as she taught, “once you learn to look at yourself critically, you look at everything around you with new eyes”.

A Revolutionary Feminism For Everyone

With her death on December 15th of last year, bell hooks, born as Gloria Jean Watkins in 1952, left behind a legacy, as well as over 40 books in 15 different languages, of challenging and championing feminism.

In her book Ain’t I a Woman? Black Women and Feminism, she grounded her feminist approach in the struggles of black women. In Feminist Theory: From Margin to Center, she proposed a revolutionary feminism: “Feminism is a movement to end sexism, sexist exploitation, and oppression.”

Further, hooks wrote, “The foundation of a future feminist struggle must be solidly based on a recognition of the need to eradicate the underlying cultural basis and causes of sexism and other forms of group oppression. Without challenging and changing these philosophical structures, no feminist reforms will have a long-range impact.” Black feminist writer Barbara Smith wrote that anything less than a feminism that freed all women was “not feminism, but merely female self-aggrandizement”.

hooks also advocated that feminism was not men versus women, but all versus sexism, a conditioning both present in and oppressive to everyone. She wrote: “And that clarity helps us remember that all of us, female and male, have been socialized from birth on to accept sexist thought and action,” later continuing, “To end patriarchy (another way of naming the institutionalized sexism) we need to be clear that we are all participants in perpetuating sexism until we change our minds and hearts, until we let go of sexist thought and action and replace it with feminist thought and action.”

Emphasizing that oppression costs too much to everyone, including to those who overtly benefit from it, she called for ending sexism, racism, class elitism, and imperialism through not reform, but a revolution of self-actualization. She asserted any real movement of social justice to be based in the ethic of love, writing in her work Outlaw Culture: Resisting Representations, “The moment we choose to love we begin to move against domination, against oppression. The moment we choose to love we begin to move towards freedom, to act in ways that liberate ourselves and others.”

And yet with her departure, we still stand in our half-awoken adolescence of realizing the necessity of self-development she spent her life advocating for.

A Workplace That Is Still Damagingly Exclusive

According to authors in Harvard Business Review, women of color are still culturally encouraged to be grateful for what they have, discouraged when declining undervalued work or seeking greater power and resources, and often fear backlash. Meanwhile, the angry black woman stereotype “not only characterizes Black women as more hostile, aggressive, overbearing, illogical, ill-tempered and bitter, but it may also be holding them back from realizing their full potential in the workplace — and shaping their work experiences overall.”

Whereas anger is a normal workplace emotion, when  expressed by a black women particularly, it’s perceived (assumed) as a personality trait – rather than due to validating external circumstances, despite little substantiation for that perception. Meanwhile black women often find themselves stereotyped, kid-gloved or imposing tone policing on their own voices. Echoing hooks in regards to self-development, the researchers suggest an antidote to this is deeper self-reflection and empathy by those in the workforce.

Even well-intentioned leaders can put extra responsibilities and burdens on successful black women in the office. When black women are implicitly seen to speak as representative for a group, rather than for themselves, or when they are disproportionately committed to external opportunities as visible symbols of parading a company’s diversity, the pressure and time commitment can be overwhelming. Meanwhile, the stereotype of the strong black woman means managers are less likely to check in to see if they are doing okay with managing the workload. Couple that with it being societally instilled that black women will have to work twice as hard as others to succeed.

Not only this, but the perception gap creates a gaslighting of the workplace experience for black women – McKinsey notes that black employees are 23% less likely to see there is support to advance, 41% less likely to view the promotion process as fair and 39% less likely to feel the company’s DE&I program are effective, relative to white colleagues. Gallup found that black women are less likely to feel valued, treated fairly and respected in the workplace. Consistently, the experience of fairness and organizational commitment to addressing bias is lower for them, and they are also less likely to consider themselves as thriving.

When it comes to women of color and the multidimensional factors they face, the glass ceiling has been reframed as a concrete ceiling. Too often the corporate definition of leadership has proven to exclude women of color – with standards of what leadership looks still contingent upon traits most associated with white males.

If you question that, consider that a study has recently shown that black women are indeed penalized for natural hairstyles in an interview setting, as authors wrote: “Black women with natural hairstyles were perceived to be less professional, less competent, and less likely to be recommended for a job interview than Black women with straightened hairstyles and white women with either curly or straight hairstyles.”

The emotional tax black women are paying to be in workplaces rife with conscious and unconscious incidences of exclusion is not an abstract concept – it’s visible in functional MRI brain scans, which show that black women who have experienced more incidents of racism have greater response activity in the brain regions most associated with vigilance and anticipating incoming threats. This ultimately can have a trauma-like impact on health.

The researchers also state that “a disproportionately high amount of brain power may go into regulating, or inhibiting, their emotional responses to these situations” – which is consuming energy that could otherwise be put into well-being, thriving, creating and innovating.

Inclusion Does Rest Upon Collective Self-Development

So amidst the Great Resignation, black women are leaving the workforce in record numbers, with a track record of having outpaced all other women when it comes to daring the journey of entrepreneurship and achieving business growth within it.

With research indicating that “one of the fastest ways to accelerate change and effectively begin to address the racial wealth gap is to listen to and invest in Black women,” Goldman Sachs launched, in partnership with Black women-led organizations and others, the One Million Black Women initiative – committing $10 billion in investment capital and $100 million in philanthropic support to be focused on key moments, from early childhood to retirement, that offer the greatest possibility to narrow the opportunity gaps and positively impact lives.

Meanwhile, Gallup asserts that the exclusion experiences of black women in the workplace can be largely addressed by managers, as the crux of feeling engaged comes from coaching. Seeking to coach and sponsor those who are under-championed is where you begin – getting to know and support every person, in their individual strengths and challenges, is where engagement is created. Gallup suggests that to be inclusive, more workplaces need to train their managers to become coaches.

As summarized in the Journal of International Women’s Studies, hooks consistently advocated that only “the self-development of a people will shake up the cultural basis of group oppression.”

Haven’t the prominent themes of the last couple years – braving the difficult conversations, recognizing the unconscious biases in everyone, listening to the experiences of others, cultivating a personal growth mindset of being open to being wrong and learning – echoed the message of this visionary, who emphasized our interconnectedness and collective responsibility to expose the ideology of the status quo that exists in each of us?

As hooks wrote: “No level of individual self-actualization alone can sustain the marginalized and oppressed. We must be linked to collective struggle, to communities of resistance that move us outward, into the world.”

By Aimee Hansen

learn and relearnWith four in 10 women considering leaving their current roles, “Unlearn, Learn, Relearn” could well be the mantra for executive-level professional women looking to switch tracks to more meaningful work.

Despite the ‘passion at work paradigm’ being around for more than six decades, there are downsides to that approach. It could be a straight path to (self) exploitation, says journalist Sarah Jaffe in her book Work Won’t Love You Back. You may have heard the talk about it leading to even high-salaried staff burning out or tackling depression in the workplace.

Unlearn

Canadian academic Galen Watts, based at the Centre for Sociological Research in Belgium, writes in The Conversation that the passion pursuit could be underpinning the Great Resignation currently sweeping through the world.

He suggests first ensuring you have a robust social safety net before searching for more meaningful work. That means valuing work and your family, friends, and hobbies, not prioritizing one over the other.

Your next professional move should see you focus on work-life balance. Here’s why that’s important: McKinsey’s Women in the Workplace 2021 report shows half of female senior leaders are burned out, about 42% are exhausted, and about 32% are chronically stressed.

Before you agree to a job offer, do more than your usual due diligence in researching the work culture of the organization.

Learn: who are the key players for Diversity, Equity and Inclusion (DEI) in your target industry

“Set your standards high for would-be employers regarding their diversity, equity and inclusion strategies and activities. Too many organizations focus on just the optics rather than making a difference aligned with a stronger purpose,” says Nicholas Pearce, Clinical Professor of Management & Organizations at the Northwestern University, Kellogg School of Management.

He advises looking for companies that:

  • Link their DEI efforts for individual and collective purpose
  • Prove their DEI achievements through transparency
  • Work with similar organizations to progress humanity

Those exemplars may well rise to the top anyway, as those just paying lip service will “abandon their DEI efforts”, says Pearce.

Relearn: The side hustle or internal path to entrepreneurship

You might have a hobby, interest or small business you’ve been nurturing while in full-time employment. Beware the stereotypes that may be deflecting you from entrepreneurialism.

A recent study published in Entrepreneurship Theory and Practice found that one career path doesn’t fit or describe all women. It debunked the swathe of previous research that took a broad brushstroke to all professional female entrepreneurs marking them as less-economically motivated in their concepts of success, and less qualified as managers to run businesses.

The published study found that women entrepreneurs varied, more than converged, along a “single universal prototype”. It drew on career data from more than 800 female graduates from a U.S. business school over six decades. Those researchers advocate for a career path perspective or framework that sees entrepreneurship as a series of pathways or activities over time.


Carve your own entrepreneurial path, but be aware of what stereotypes you may come up against, such as when you pitch for start-up investment, as according to Crunchbase, just 2.3% of venture capital funding goes to female-led start-ups.

If you still have a side-hustle itch, consider if your current employer has a program to identify and support corporate social intrapreneurs. Nancy McGaw, a senior advisor at the Aspen Institute’s Business & Society Program, describes such intrapreneurs as on-staff and on standby to drive needed changes.

Take the initiative rather than wait to be tapped on the shoulder. McKinsey’s Women in the Workplace 2021 report points to a ‘broken rung’ still existing – the first step up to manager level. It means companies are inadequately laying foundations for women’s sustained progress to more senior levels. In short, women are under-represented across the higher ranks of the corporate ladder, as you no doubt know.

You’re not just after a ‘job’

You might reconsider confining your career move to ‘job titles’. If you have experienced your day-to-day role verging further and further away from your ‘job description’, think how to build skills for the next role.

You can keep up to date with our nation’s demand for skills, knowledge, and abilities via the OECD’s Skills for Jobs interactive website. Here you can zero into categories of skills that interest you. Here’s how I see them roughly split into skillsets:

  1. Analyst: analytical, reflective, critical thinking, digging deep into the data
  2. Linker: human-face including the human-computer interaction
  3. Sentry: security (cyber and physical), safekeeping
  4. Artist: creative, entrepreneurial, right-brain, communications
  5. Career: health, wellness
  6. Maker: fixing and maintaining
  7. Civic: keeping the status quo, public service, foundational
  8. Sustainers: care for the earth, resources

To ensure your next move is more meaningful to you, take heed of lifelong learning – the overarching theme for unlearning, learning and relearning.



Nicholas Wyman is CEO and Founder of IWSI America. He has sought novel ways to connect youth with the jobs of the future. Wyman believes the ‘learn by doing’ approach has much to offer in a new world straddling the fault lines of a ‘skills mismatch’ and has innovated market-driven solutions to address the long-term workforce issues faced by employers, education institutions, and governments. Wyman has also built a global conversation around the need to change the status quo in job skills training. His research work and thought-leadership articles are widely published and internationally recognized, and he’s the author of Job U: How to Find Wealth and Success by Developing the Skills Companies Actually Need. He is an international expert in workforce development issues and models. Wyman has an MBA and has studied at Harvard Business School and the Kennedy School of Government and was awarded a Churchill Fellowship.

transformationThe transformational story of caterpillar to winged butterfly has arguably become an overused and often abused analogy for rebirth. Yet, the crux of the journey is neither the caterpillar nor the butterfly, but the dissolution and uncertainty in the void of the chrysalis.

The messy process of transformation, the surrender of what has been for what will come, both terrifies and excites us. As humans, we face uncertainty in the transformation journey many times in our cycles of personal growth.

It is partially the willingness to go the liminal place of uncertainty that determines our capacity for personal evolution.

We also face a challenging matter the caterpillar does not: how resistant the human ego can be when it comes to letting go of who we have perceived ourselves to be, and the worth and value we have attached to it.

Separate Your Worth From Your Roles

Identity, according to Psychology Today, “encompasses the memories, experiences, relationships, and values that create one’s sense of self.”

In her book Warrior Goddess Training: Become the Woman You Are Meant to Be, Heather Ash Amara speaks to how we often attach value or self-worth to the roles we play within our lives. Any role that we identify with, no matter how valuable it may be to our sense of self, also becomes a too narrow script to ultimately live in.

A role can range anything from a “loving mother” to a “successful executive” to a “good friend” to a “resilient entrepreneur.”

We tend to have a script for every role we play, one that was often written before us. How you perceive yourself and how others perceive you can become a trap. Being stuck to being something you have been proud to identify with can be as much of a cage as being boxed into a role that you never asked for, if you have to keep acting out the script of that role to feel worthiness.

If you’ve attached to the image of being a world traveler, you might buy a ticket when you truly crave a home. You may not even be able to admit to yourself that you crave a home. If you’re attached to being a loving mother, perhaps your script does not include taking the personal break you really need. If you’ve attached your worth to being a good friend, you may have written yourself into a contract of being available more than what is now kind to you.

In order to be free to move authentically in our lives between roles, to both redefine who we are and to expand, we must be able to release ourselves from any script we’ve attached our worth and value to.

So take stock of the roles you are playing:

  • What roles have you currently attached some sense of worth or value to?
  • What is the script you have defined for each?
  • What worth do you derive from playing these roles?

When it comes to change, we have to be willing to question where we have displaced our sense of worth. We rather come to source it from our inherent selves and sometimes tear up or simply re-envision our scripts to fit who we are now.

As Brené Brown often speaks to, we have to stop hustling for our worthiness, which ultimately comes from shame and fear we are not enough. We must realize, as Meggan Watterson writes, “Worth is not given, it’s claimed.”

From a place of knowing our inherent worth, we give ourselves permission to shed who we have been without losing our sense of value in the world, and more importantly, our connection to ourselves.

Harmonize To Where You Want To Be

Inside of personal change, there is often a time of dissolution between a previous reality and the one that you are moving towards. And while you might not be able to see it, you can still harmonize towards where your inner awareness is taking you.

Imaginal cells are like the blank slate of the becoming inside the chrysalis. The caterpillar is gone. Possibility exists. At first, imaginal cells operate like disconnected islands and appear to be a threat to the organism. It is only once enough imaginal cells begin to vibrate at the intrinsic tune of butterfly and communicate with each other that they reach the tipping point of collectively becoming the butterfly.

Often, a time of transformation does involve re-imagining our lives. It’s not only new outcomes we might envision, but begins with our beliefs about ourselves, others and how the world works, as these are often shaping the reality we are operating within. If all the cells still vibrated at caterpillar, the change would never occur.

As Joe Dispenza writes in Breaking the Habit of Being Yourself, “a state of being means we have become familiar with a mental-emotional state, a way of thinking and a way of feeling, which has become an integral part of our self-identity.”

Just as with roles, the truth is that we can derive worth and value and reward from our limiting beliefs about ourselves and the world, even if that value is the ability to stay comfortable inside of our limitations. We must not only be able to see the pattern, but desire to evolve, by actively challenging the more well-oiled perceptual pathways within so that we shift to and harmonize at a new level. As we begin to do this, we notice change begins to happen.

In her book How To Do The Work, Dr. Nicole LePera, also known as “The Holistic Psychologist”, shares her writing practice of leaning into growth through her Future Self Journaling prompts she used to ground new experiences in her body.

For the new experience she wishes to cultivate (eg restoring balance to her nervous system), LePera writes what she is practicing today, why she is grateful to be practicing it, what she is doing, how will she know when she is doing it and what the change will allow her to feel.

This journaling practice is a way to resonate more with the woman she is becoming and with the balanced nervous system she wishes to cultivate. Often we need to practice not only thinking in the direction we are moving, but feeling into it. This act of attention is infusing the conversations happening within the cells with a new way of being within the body.

Even when we don’t know our next big landing place, we can often feel the internal pull to evolve from within even as we must overcome ourselves, just as the being in the chrysalis must release the caterpillar to the open possibility of the imagination of cells.

Are you able to release yourself from the bounds of roles in which you have previously cast your worth? Are you able to harmonize more of your feelings and thoughts and actions with the being you can feel you are becoming?

In the uncertainty of the chrysalis and transition within a human life, this may look like nothing. But little by little, these small practices become the change.

By Aimee Hansen

Sharon Claffey KalioubyAs I matured through the corporate world, I saw that many organizations that don’t succeed in L&D are valuing what you know versus what you share,” says Sharon Claffey Kaliouby. “The learning approaches we’re focusing on are a catalyst for change, in creating opportunities to learn collaboratively to facilitate the business goals.”

As a leader in the field of learning and development (L&D), Kaliouby speaks to her life-long love of learning, why paradoxically breaking our educational conditioning is inherent to professional success, and the quandary of the L&D leadership gender gap.

Learning is About Sharing, Not Just Knowing

Named one of the Top 50 Leaders in Learning & Development in 2019 and honored as Learning Professional of the Year in 2018 by The Learning & Performance Institute, Kaliouby is passionate about helping organizations to drive their goals forward by building individual and organization-wide capabilities through education.

“You can spend your entire life doing something that everybody else thinks you should do,” she advises her own daughters. “Or you can do something you totally love and are passionate about, and feel truly alive. That’s the direction you should always go. Stick with your inner gut and don’t let anyone change your mind.”

Kaliouby worked in-house for nearly twenty years before making an intentional move to Learning Pool, a pioneering full-service customized e-learning provider working across a large international client base, from companies to NGOs to higher education.

Kaliouby speaks emphatically about reframing what we value in and how we experience learning: “As we go through our educational system, and almost anywhere in the world, there is one thing that collaboration is usually called: cheating. Collaboration in the school system is called cheating, so we’re educated not to collaborate.”

In academia, success often means not sharing your knowledge but that flips the moment we exit formal education. She notes women are disproportionately represented among top students but not top executives. The early displaced value on autonomous success can also stunt institutional development.

“Innovative organizations are sharing cultures who want employees to share their success and knowledge with other colleagues. You’re not elevated in the organization based on how much more you know than others, but how much you share the knowledge,“ observes Kaliouby.

Learning that Values Your Participation

With Learning Pool, the L&D objectives begin with asking what learning is going to be most directly valuable to the core organizational goals. The strategic approach is that learners not only comprehend the content, but are also involved in their education, with their participation being a factor in the measure of their learning success. Sharing (such as comments in an online forum) becomes weighted by the richness of knowledge the individual holds and shares, rather than their title.

Kaliouby is increasingly motivated by Learning Pool’s Learning Experience Platform (LXP) Stream, which is designed to enable the self-determined learner to find and to access particular courses they need or want for themselves. She points out that the rush to compulsory online education in the past eighteen months widely replicated the classroom rather than customizing education for the positive capabilities of this medium, and this has potentially created resistance to online learning among a whole generation of students. But at the same time, that challenging experience may compel reflection from those students, based on what they truly needed, that compels developments yet to come in the L&D space.

Going Back to Being Human and Being Learners

When it comes to remote working, ‘upskilling’ and ‘reskilling’ are part of the hot themes right now, and with Covid-19, the L&D field has moved towards the human side of business in many ways – such as skilling up on EQ, capacity for empathy and holistic communication skills.

“Some people that were hired as a CEO in 2018 were not equipped to be the chief empathy office of 2020 or 2021. But what’s nice is the human equation is now being valued, as much as learning data analytics in the scientific backgrounds were highly valued,” notes Kaliouby. “We need soft skills now because we’re all in crisis mode, but I hope it’s more than a trend.”

From her perspective, we’re circling back to the 1990’s when family and kids were invited into the office or gatherings. Whereas in the 2000’s, the 9/11 and financial crises put sustained employment into more jeopardy, and it became safer emotionally not to know each other so personally. With Zoom, we’re invited back into witnessing colleagues in their lives outside of work, and this impacts learning too.

“Now, we want learning to be about the whole person. When you’re learning something in your organization, to better the business goals, you also want to be building for yourself too,” says Kaliouby. “You’re building knowledge that’s going to make you a different, more insightful or more aware person, regardless of what the topic is.”

She notes that for the first time, a lot of people have the space and bandwidth to take up guitar or language lessons online, for example, rather than just be entertained. We are in some way becoming learners again, who wish to be effective in all spherical aspects of our lives.

Why Are There Too Few Women Leaders in L&D?

In 2013, Kaliouby became the co-founder of #WomeninLearning, which actively promotes women in learning and leadership – supporting an awareness of gender equality and an environment committed to a more diverse future. Bringing great talent into an industry is not the same as threading that talent up to leadership, and the gender gap at the top of L&D is astounding considering it’s a predominantly female field.

2019 research data showed that while women are coming into the learning field as 2/3 of support roles, and many assume women lead the field, they actually comprise less than 1/3 of senior authority roles at the leadership level. Compared to a male-dominated field like finance, Kaliouby notes, “It’s even worse news because we have more women in the learning sector, and we’re still flipping it: there’s more men than women leaders.”

#WomeninLearning has raised the conversation, even in the context of her own household: “I see my daughter, who is in the workforce, sharing her salary with her friends and speak adamantly that she can’t understand why the guys over there that didn’t do as well in school are making more money. They’re stating, ‘we’re not going to stand for this and we’re not going to stand for diversity of thought not to be valued’.”

Due to a recent company acquisition, Kaliouby has had the opportunity to become more familiar with Higher Education, and finds the approach to managing gender dynamics intriguing: “In Higher Education, the women actively state they don’t care about the title, but they want to earn equal pay. I think in the corporate world, we focused too much on wanting the right title, but if we’re never going to catch up on the salary, that’s to the side.”

Not only does the notion of not having equal room for women in leadership (“space for one”) work against women helping to bring other women up, but Kaliouby notes that the ‘confidence gap’ has a real basis in hiring trends: “Women are hired on their experience not their potential, and men are hired on their potential,” she says. “And that is the biggest disaster in regards to the gender gap in learning.” Women self-select themselves out of applying for a job if they do not have the exact background and this is even more limiting (we can’t get there if we are not even applying for the roles).

She notes that 94% of C-Suite women have all played a sport, and playing sports builds both a grit and resilience, as well as learning what you’re particularly skilled at, and what you’re not.

So she recommends picking up a new sport: “If you pick up something brand-new, you’ll know what it’s like to start and be an entry level person. You’ll know that awkward feeling, the ability not to fully understand your full map, and you might develop another angle of empathy as well.”

A two-time member of the USFA National gold medal women’s sabre fencing team herself, Kaliouby recently began a couple of new sports, including pickle ball. She accredits her athletic background for giving her a perseverance that has served her professional journey.

A Lifelong Appreciation of Self-Development

“I could have been a full-time student forever. That was always my desire, she says. “I do feel like I’m a lifelong learner now.”

When reflecting back on her passion and love for learning, Kaliouby feels the valuing of education in her Irish Catholic family home in Boston imprinted strongly upon her. She witnessed her father get his diploma while employed as a Policeman, and he emphasized to her that the one thing someone can never take away from you is your intelligence. He went on to become a university professor of criminal justice. Though she lost him young, her own passion for learning today carries on his legacy of the drive to realize further capacities and visions that are seeded within oneself.

Both of her daughters, top achievers academically, carried on the family legacy of valuing education and learned Arabic growing up (with mom auditing class with them as well), as their father is Egyptian. In addition to continuing her sports participation with fencing, pickle ball and more, learning sign language is the next personal stretch that Kaliouby has her eyes set on.

By: Aimee Hansen

Learning Pool offers innovative learning platforms not only including the LXP Stream, but also a Learning Management System and a Learning Record Store (LRS) titled Learning Locker (one of the most downloaded LRS’ in the world). Learning Pool also offers off the shelf courseware (as well as custom courses). Kaliouby is most proud of the Corporate Social Responsibility courses made available for ALL at no cost on their website – including courses focused on climate change, mental health, stress, anxiety and the uncomfortable truth of racial inequality.

Power of IntentionGloria Feldt, Co-Founder & President of Take The Lead, shares on the life-changing power of intentioning for women, as revealed in her newest book.

On a spectacular Arizona day in late January, 2020, when you can be lulled into thinking all’s right with the world, I was hiking with a friend. Then boom! I tripped on an unseen pebble, put my hand out to catch myself and knew immediately from the snap and the pain that I had broken my wrist. The first broken bone I’d ever had.

It’s never the mountains that trip you up. It’s the pebbles on the path.

Within 6 weeks, as everything shut down because the whole world had been tripped up by coronavirus, I realized I should have seen it as an omen. The year of broken bones I called it. Broken almost everything. More like two years now. And when will it stop?

We’ve all been through a difficult time of so much loss and grief.

The pandemic tripped us up. Ground us to a halt. Changed so much about how we see the world and each other. Maybe it changed how you envision your career and life from now on.

So there’s no better time to answer the question that prompted me to write my book, Intentioning: Sex, Power, Pandemics, and How Women Will Take The Lead for (Everyone’s) Good. This is without a doubt the #1 question you need to answer to be in the driver’s seat for the rest of your life, not the backseat wondering where life is going to take you next.

Your power TO WHAT?

What does that mean? Here’s the backstory.

I started writing Intentioning well before Covid-19 reared its ugly head. I interviewed over a dozen women whose stories form the basis for a new set of Leadership Intentioning tools to build on the 9 Leadership Power Tools in my last book, No Excuses: 9 Ways Women Can Change How We Think About Power.

In No Excuses, I explored women’s culturally learned relationships with power. I realized ambivalence about power was a key to why women hadn’t reached parity in leadership of any sector despite all we’d done to open doors and change laws. So much female potential was not being realized.

We needed a different idea about power than the oppressive narrative of history that’s based in fighting and wars and the assumption of scarce resources. By shifting the paradigm to the expansive, creative, generative, abundant idea of power TO, women’s would say, “I want that kind of power.”

Now, after a decade of teaching and coaching women how to embrace their power on their own terms, I realized the necessary next step is to ask, “the power TO WHAT? How am I going to use my power once I know I have it?”

Your answer will enable you to clarify your intentions.

Identifying and getting what you want out of life can seem like a daunting task, even more right now, when you may be uncertain about whether you’ll be working from home, whether your children will be safe, and if your job will exist at all. And it isn’t automatic that a woman will want to walk through an open door or even see it as a possibility. She may feel ignored or not respected, exhausted from experiencing microaggressions. She may fear she’ll be passed over for a promotion at work, that it’s too late to start over when her profession or company changes, or that for whatever reason she’s not good enough.

This doesn’t have to be how you live your life and I don’t want it to be that way for you.

Yes, the COVID-19 pandemic and another pandemic of belatedly acknowledged racial injustice created huge disruptions in every part of our economy and social structures.

But that is, or can become, a good thing.

We are in a season of disruption. We are in a season of rebirth. The two have much in common.

Disruptions of this magnitude are the best opportunity we will ever have to make long needed structural changes. Because when the world is in chaos, people and organizations have to think differently to survive. Ideas that wouldn’t have been considered previously become solutions.

So here’s a quick overview of the 9 Leadership Intentioning Tools that will enable you to achieve your goals once you answer that #1 question for yourself:

The Self-Definitional Leadership Intentioning Tools

  • Uncover Yourself – what sets you apart is what gets you ahead, and the keys to your best future are already in your hands
  • Dream Up – if your dreams don’t scare you, they’re not big enough.
  • Believe in the Infinite Pie – when we use our power to build rather than rule over others, we learn that the more there is for everyone, the more there is to go around.

The Counterintuitive Leadership Intentioning Tools

  • Modulate Confidence – self-doubt can have a positive value.
  • Strike Your Own Damn Balance (and love your stress) – you get to choose what matters to you and reject the rest.
  • Build Social Capital – relationships are everything and will ultimately help you as much as educational qualifications or work experience.

The Systems Change Leadership Intentioning Tools

  • Be “Unreasonable” – sometimes you have to break the rules and invent new ones to get where you want to go.
  • Unpack Implicit Bias and Turn Its Effects on Its Head – you can make its effects your superpowers.
  • Clang Your Symbols – they create meaning, which brings others into the story, the most essential function of leadership.

I wish you great intentioning.

Bio: Gloria Feldt is the Co-Founder & President of Take The Lead: Breakthrough diversity and women’s leadership  solutions for individuals and companies, and author of Intentioning: Sex, Power, Pandemics, and How Women Will Take The Lead for (Everyone’s) Good. On her website, you can get her free workbook that accompanies the book and will help you answer your #1 question, get the most from these tools, and make a plan to achieve your highest and best intentions.

Inclusive Leader“The future doesn’t just happen- people create it through their action, or actions today” according to The World Futurist Society. 

If you are a leader, you probably want to be your best self when it comes to creating high performing teams where people can feel empowered and like they belong, regardless of who they are. But, often the demanding focuses of the day job can suppress the best of intentions and actions in this space. Ever wondered how to fix this?

Let’s start with why diversity and inclusion seems to be the slowest, toughest and least integrated part of most businesses.

Close to twenty five years ago in 1996, Robin Ely and David Thomas wrote an article in HBR called “Making Differences Matter” —outlining three paradigms or approaches to diversity. This is possibly the best single piece of work for companies to follow as a “how to” for creating a learning culture for effectiveness in all areas, and specifically diversity. Ely and Thomas themselves know their “learning and effectiveness paradigm” was not implemented, to the detriment of the theme, and patiently explained again to the world what needs to be done in their latest paper in November 2020 called “Getting Serious about Diversity: Enough Already with the Business Case”.

The approach that they so accurately describe is to create a learning organization, meaning —in my opinion and in plain language— do the right work, not some pretend moral endeavor which is supposed to lie in ethics, which only some are compelled by, and only to some degree even with the best of intentions. Also, stop approaching representation as counting or hiring two of each type onto Noah’s Ark, thinking you have to be a giraffe to sell to a giraffe.

Lastly, they rightfully point out to stop the fallacies of women being magical unicorns who make share prices rise alone due to their presence on boards and instead: understand the work, make mistakes and learn, integrate the work. Rinse and repeat.

Adding to this, I would say stop categorically believing women’s networks or other ERGs (employee resource groups) can take the place of a systemic change rooted in behavioral change—which needs everyone to buy in and change. Having a strategic network is different from being part of an ERG that wants to do philanthropy or overlooks the fact that it has no real authority or power, as it’s not inside the hiring or promotion discussions for every person in the firm, where the changes that actually need to happen for real outcomes take place. Lobby for change, educate and gather —as ERG’s are good for some things— but know what they are there for, and align goals and resources accordingly!

Here are 3 areas to consider on your leadership journey to grow into the leader you want to be:

#1 Know yourself

Start with you and understanding your styles and preferences regarding work. You can recognize that others have a different style to you, once you see styles for what they are and how they show up in communications, learning and thinking. How do you uncover your style? The fastest way is to work with a good executive coach who specializes in executive and leadership development, as opposed to straight career coaching.

But, if you don’t have access to that type of resource, then ask yourself: what are your style preferences when it comes to communicating and being communicated with? Are you direct and candid or do you prefer to couch your requests in sentences where the audience can hear a gentler message, sometimes amongst other messages? We are all different and there are many free versions of Myers Briggs and other great tools free online to start, such as SCARF (the neuro-leadership institute) and Emotional Agility report by Dr. Susan David. The Learning Styles Inventory (LSI) is not expensive and comes with a full explanation of how you learn and apply knowledge. Curious souls on their development journey will benefit.

We are all somewhat beholden to how we were raised in our families and societies, unless we have taken the time to disrupt that – which you can start doing today by reading Immunity to Change. Doing this with a coach, or even by yourself, will help you to understand what is stopping you from reaching goals in any sense, including D&I ones.

# 2 Take time to know others

Some cultures find it quite impolite to just ask and other cultures find it weird not to say what’s on your mind. Some people might not comply with what you culturally assume they might, so rule number one is don’t assume anything.

Regardless of which schools of thought you buy into, or where you were brought up, or the body and skin you were born into, the psychology of inclusion and high performance are the same. Simply put, nobody likes to have grind or experience hindrances and barriers in doing their job and everyone wants psychological safety. We are exploring what it means to speak up safely.

Personality-based theory from behavioral and organizational psychologists would argue that all behavior is a function of your personality (traits, that are mostly intrinsic), times or reactive to the environment you are operating in. So, if you are a less-than-calm type, stress and certain work cultures will accentuate your excitability for example and can seem volatile. We know that certain people are judged more harshly for anger in the workplace than others, with Serena Williams punished for expressing something that Novak and all the men readily get endorsed for as part of an aggressive champion brand à la John McEnroe.

Instruments like the Hogan, which you may have done via a coach or a training session, will tell you these things. For inclusion, this plays out in many ways including, for some, a skepticism when people don’t walk the talk which makes diversity fatigue kick in, or else an overly diligent approach under stress to stick to outdated playbooks because historically things were done a certain way and status quo is a safer path.

Know where you are honestly at on your own journey. Take an audit of what life experiences you have had, what exposure and connection you have had to people different from yourself. Be compassionate about it, as it is a journey and about building trust and forgiveness for ourselves and others. In a recent Pew survey about cancel culture, the highest amount of respondents believed that context is the most important factor to understanding past behaviors. We can give people room to learn and adapt and grow, educate not punish.

Take the time to ask people who they are including. Straight white men are not a homogenous group either, just as all women or LGBTQ or Asian or African Americans/Black people are not the same. We are individuals, so the career advice here is to ask questions so that people can tell and show you who they really are, what their work styles are and where their interests lie as it pertains to projects. Just because you met one person of color once or a gay cousin, doesn’t mean you know them all, we are not a melded persona and the color of one’s skin or who they take to dinner doesn’t dictate their thinking or work preferences in any way, so just ask open questions to learn more. I am spelling it out here, but are brains are wired to evaluate and label and to override. We think we have seen the movie and how it ends before, when we haven’t.

#3 Know the cultural norms in your firm

How does work get done around here? Who gets rewarded and why (which behaviors) and what is not tolerated? It is key to understand the general ocean you are swimming in and the direction of the currents to truly leverage systems, programs and processes that can help you positively impact culture and succeed in being a change leader. Going from status quo to a new world of meritocracy is a change project. Who are your allies? And who can you form coalitions with to create a more positive inclusive culture where people get to thrive, not just survive?

Start today. The journey is worth it and a leadership one. Anything less demotivates talented people, discredits true high team performance and denies the reality of the world around you. Build trust.

by Nicki Gilmour, CEO and Founder, Evolved People (theglasshammer.com)

If you want to be a leader, work with Nicki Gilmour – Founder of theglasshammer.com , organizational and leadership coach this summer. Book here for a free exploratory session and then decide if you want to commit to a six session pack for $2,200 this year.