Tag Archive for: workplace

Happy Presidents Day: 10 “How to” Career Articles

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Nicki GilmourHappy President’s Day 2020. We are taking a publishing break this week to work on our new site behind the scenes that should be launching at the end of March. Look out for that. Also, as it is the school holidays for many, we urge you to smell the roses and spend time with those who matter and want to talk our own advice there too.

In the meantime, here is a selection of our favorite “how to” career articles. Career articles regarding “how to” never get old! Here are 5 picks that our readers liked most and have some of the highest readership figures over our thirteen years of bringing you the information that matters regarding how to navigate to the next level, beat the office blues and break your own glass ceiling:

Some were written a while ago but remain solid in their advice and relevancy. Enjoy and see you next week!

1.How to Survive a Re-Org and keep your career on track

2. Negotiation Tactics to close the gender wage gap

3. What to do when you feel undervalued at work?

4. Are you an “insecure overachiever?” stop the imposter syndrome

5. Who is on your Board of Directors?

6. Get Promoted in 2020!

7. Negotiate More Vacation Days!

8. Avoid Burnout with this article and this one too.

9. How and When to find a new job.

10. Use the Lattice not the ladder in your career.

Coaching is the ultimate career secret weapon and is where the rubber meets the road since advice is generic but coaching is specific to who you are and where you are.

If you want to be coached as a soon to be or a new leader or even just want to be even more excellent than you are today, then get in touch with Nicki  (nicki@theglasshammer.com) for a free exploratory chat to see if leadership or executive or career coaching is for you. Write coaching in the title of the email so you dont get lost in the pile.

We have a number of excellent associate coaches ( all Columbia University qualified) who can be matched with you, including Nicki who is also an organizational psychologist, looking at the systemic as well as the individual career enablers and de-railers.

Enjoy the week!

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Seven ways to make 2020 a year without harassment of women at work

Guest Contributed By Dr Galina Goncharenko

In 2017, an American actress, Alyssa Milano, tweeted: “If you’ve been sexually harassed or assaulted write ‘me too’ as a reply to this tweet”. The Twitter message went viral and triggered one of the largest contemporary movements against abuse of power, assault and harassment. The #MeToo movement provided visibility and continuous public scrutiny to the cases of abuse of power, sexual harassment and misconduct in the workplace. However, it has also highlighted the paucity of options open to women to report problem behavior in the office. Even though, it was effective for celebrities to use their public profile and social media to highlight their appalling treatment, it isn’t necessarily an option for everyone. Here are the seven ways to spend 2020 and the years ahead without harassment and sexual misconduct at work.

Call out inappropriate behavior if you see it in the workplace

We still need to deepen our understanding of the nature of sexual harassment and identify all types of inappropriate behavior that should be no longer tolerated in the workplace. According to the UN survey (2018), less than 2% of the sexual misconduct cases contain attempted or actual sexual assault in the workplace. The remaining 98% include being subjected to sexual stories or jokes, offensive remarks about body and appearance, attempts to draw into a discussion on sexual matters, gestures or use of body language of a sexual nature and touching. Be aware that all these actions belong to sexual misconduct in the workplace as even the least severe of them can cause long-lasting psychological damage and harm your productivity and wellbeing at work.

Ensure that your employer takes the threats of sexual harassment seriously

The #MeToo movement advocates changes to the laws, policies and regulations surrounding sexual harassment and assault, for example, instituting protocols that give victims the ability to file complaints and report predatory behavior without retaliation, as well as the elimination of non-disclosure agreements in the cases of sexual misconduct. The practical steps recommended to be undertaken by organizations include the recognition of inappropriate behavior, the declaration of a zero-tolerance culture on sexual misconduct and acknowledgement of male domination and the need to increase the presence of female leadership. Companies are, or at least should be, refreshed to the importance that the reports and investigations of misconduct should be treated proactively and robustly, with feedback to victims, survivors and the general public.

Ensure that your company has right toolkit to raise a complaint

There are social, cultural and practical barriers to reporting sexual harassment, abuse and misconduct. It can be very difficult to report misconduct in the office face-to-face or via email because the unwanted recipient of the harassment may feel awkward about discussing it, may be uncertain about how the complaint will be received or might wish to complain about someone who is in a position of power or authority over them. Fortunately, we have seen the creation of a market for new digital solutions of harassment reporting which hopefully will help make the complaint raising process easier and empower harassment victims to report all levels of inappropriate workplace conduct. For instance, a London-based technological start-up, Vault Platform, designed a “TrustTech” end-to-end platform that includes the employee app, corporate case management hub and data analytics and helps to support accountability and safety in organizations. This product empowers employees to speak up when they encounter misconduct.

Nurture the new working culture

The technical innovations alone won’t eradicate harassment from the office. The implementation of technological solutions to tackle harassment need to be interlinked to continuous improvement of organizational culture and personal accountability. To move forward the change in organizational practices and culture the creation of psychologically-safe and respectful working environments need to be emphasized. The lack of psychological safety in organizations generates fear and prevents employees from being effective, resourceful and creative. Psychological safety of individuals needs to be placed at the center of developing safe, inclusive and non-discriminatory working environments.  The culture of effective innovation in organizations starts from securing psychological safety of employees, valuing human capital and creating transparency for the balance of power, respect, empathy and non-tolerance of abusive behaviors.

Sign up to kitemarks, codes of conduct and professional campaigns
We have also seen increased opportunities for companies to signal their values through schemes like #HeForShe campaign and #OvertoYou kitemark. Launched by UN Women in 2014, the #HeForShe campaign invites people around the world to stand in solidarity with women to create a visible and united force for gender equality. The #OverToYou Kitemark promotes the work organizations undertake to tackle sexual harassment in the workplace. The priority of workplace ethics has also raised in the codes of conducts and standards of many professional bodies, such as the Association of Chartered Certified Accountants (ACCA) and the Chartered Financial Analyst (CFA) Institute.

Find creative ways to learn more and take inspiration

The #MeToo movement, toxicity and complicity in working environment together with the need for further female empowerment were among the main themes of popular culture in 2019. This brought several inspiring movies and TV series to watch to stay tuned for the #MeToo agenda. For example, a powerful TV drama The Morning Show with Jennifer Aniston and Reese Witherspoon shows authentically the complexity of workplace power dynamics and the deep psychological damage of sexual harassment. Another inspiring example is Bombshell with Charlize Theron, Nicole Kidman, and Margot Robbie, revealing the true story of how the culture of impunity at Fox News has been unchecked for decades and finally tackled by the acquisitions of 23 known victims.  In addition, the New York Times reporters Jodi Kantor and Megan Twohey published She Said: Breaking the Sexual Harassment Story That Helped Ignite a Movement, documenting the origins of the #MeToo movement and their investigation of Harvey Weinstein’s case.

Stay conscious

Despite the obligations of employers, regulators and society to ensure non-violent working environment, your safety in the workplace starts with you. Stay empowered by knowing that feeling safe at work is your fundamental human right and learn about the ways to identify and report on unhealthy power imbalances and misbehavior and the instruments to protect yourself.

 

Guest Bio:

Dr Galina Goncharenko is a Lecturer in Accounting at the University of Sussex Business School. Her research engagement project “The impact of harassment reporting technology on organisational accountability and psychological safety in the workplace”  aims to move forward the change in organizational practices and culture emphasizing creating psychologically-safe and respectful working environments. The project facilitates the LinkedIn community “Organisations Without Harassment”  to share effective practices and develop better methods of reducing workplace harassment.

Guest contributor views that are not necessarily those of the glasshammer.com – all rights reserved.

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OpEd: Talking about Harassment in the Workplace

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sexual harassment

Guest contributed by Stacey Engle

Women empowerment movements have been a prevalent force over the past year, from #metoo to #timesup.

The individual and collective impact of these movements has varied, as have the conversations we have had surrounding these topics – both at work, and at home.

At Fierce Conversations, we wanted to get a sense of how recent social movements have impacted the workplace, if at all. We asked more than 1,000 full and part-time employed individuals in the U.S. questions about current social movements, along with how their personal outlook has shifted over the past year.

Fifty-seven percent of those surveyed have discussed gender equality (including the #MeToo and #TimesUp movements), yet most of these conversations are occurring with friends and family, not within the workplace:

  • 44% have discussed with friends
  • 40% with family
  • 25% with colleagues
  • 8% with boss/supervisor
  • 3% with company leaders

While we weren’t surprised to see that the topic came up more with those we feel closest to outside the office, these low numbers within the workplace signal a clear disconnect between issues that matter and affect our lives, and the amount of recognition these issues are receiving in our places of work.

And these numbers only increase when we look at gender and age. More women than men (58% vs 47%) have had conversations about gender equality; 49% of women have discussed the topic with their friends, while just 37% of men say the same.

Younger Americans are also talking about these issues at much higher rates. More than two-thirds of those 18-29 have had a conversation about these movements; just 53% of those 60+ say the same.

Given the reality that older men make up the majority of CEOs and company leaders today, these numbers are concerning. These social issues may not be top of mind for these leaders, but it’s imperative that they recognize their employees are discussing these matters outside of work, and respond accordingly by addressing them within their organizations. It is imperative for women in leadership roles, even those not at the very top, to ensure these are topics aren’t brushed under the rug.

The good news is that, despite these conversations not taking place in droves at work, these movements appear to be making an impact in how empowered individuals feel today than they did a year ago.

Almost half (48 percent) of those surveyed said they are more likely to stick up for themselves than they were a year ago, and another 40 percent are more likely to stand up for a colleague. Thirty percent are more likely to address a colleague directly for inappropriate behavior, such as a racist joke or unwelcome flirting, than they were a year ago.

This data varies by gender; 55 percent of women are more likely to stick up for themselves than they were a year ago; just 36 percent of men say the same. Forty-two percent of women are more likely to stand up for a colleague; just 34 percent of men say the same.

There is very cleary a more significant shift here with women in their comfort level in speaking up, and we believe with the right conversation skills, these numbers can be even greater.

Conversations around equality are necessary, and every employee should feel comfortable discussing these issues, especially if they have experienced or witnessed any type of discrimination. Not feeling comfortable enough to speak up is the reason we have seen systemic issues at many organizations over the past year.

A barrier that many struggle with, however, is how to come up with an organizational perspective on these issues, if they don’t truly understanding the specific issues their company is facing. Here are some tips we recommend to move in the right direction:

  • Ask your employees the right questions. Many team meetings and one-on-ones are focused on the work at hand and don’t venture into larger, equally important topics. Change that. Ask your employees how they feel about the diversity of the organization, raise any issues you have seen and talk about them directly. Putting issues out in the open leads to others feeling safer to bring up concerns.
  • Encourage your employees to stand up for themselves. The results of our survey show some great progress in more individuals addressing issues in head on, which in many cases can lead to issues being addressed before they get out of hand. When issues are addressed early and often, everyone benefits.
  • Be accessible. The survey found that while only 30% are more likely to address a colleague for inappropriate behavior directly–this includes behaviors such as racist jokes, unwelcome flirting, etc.–just 20% are more likely to address said behavior with a supervisor. It’s important for employees to be able to confront their colleagues directly, but if the issue is not resolved, they need to feel comfortable bringing up the issue to their supervisor. Knowing your employees can and do share with you any issue they have is the best and most efficient way to ensure you can address any larger trends that arise.
  • Ensure you, and your employees, have the tools to have tough conversations. You, and all of your employees, must have the skills to bring up hard issues and address them head on. Avoiding, ignoring or brushing small issues under the rug will only lead to larger, more detrimental problems down the line. Given the right tools, confrontation can be a great learning opportunity for everyone involved.

At the end of the day, conversations about gender equality are necessary and need to happen to ensure your organization is addressing any and all issues as they arise, and that your employees feel safe and encouraged to come forward if necessary.

Stacey Engle believes meeting the needs of clients start with truly understanding the challenges they face. As a result, she is always connected—to clients, the latest trends, and the newest opportunities.

Stacey is a passionate self-starter with over ten years’ experience helping to build businesses through smart go-to market and innovative people strategies. As executive vice president sales and marketing at Fierce Conversations, Stacey leads the marketing and sales strategies, along with branding efforts for the company. Over the past 7 years, Stacey has been key a driver in Fierce’s double digit growth, landing the company consistently on the Inc.5000 list as well as receiving consecutive Best Places to Work and design awards.

Stacey is very passionate about community work, serving on boards and offering pro-bono work with the University of Washington, various arts organizations, and community initiatives. She was recently awarded the Outstanding Alumni Mentor Award from the University of Washington with her work in founding a professional development board that connects students with transformational experiences from workshops to global opportunities.

Disclaimer: The opinions and views of guest contributors are not necessarily those of the glasshammer.com

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Recovering from a Mistake at Work

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Sad businesswoman

By Cindy Krischer Goodman

Researchers at the University of Waterloo in Ontario, Canada studied gender differences in apology behavior of men and women ages 18 to 44 and found women apologized more and felt they had caused offense more.

To recover from a mistake, career experts advise walking the line between apologizing and expressing confidence you can handle tough situations going forward.  Even if handled well, there could be lasting repercussions or lingering distrust. The more glaring and costly the mistake, the more it could affect your job security. It is important to acknowledge you recognize the mistake’s seriousness and are prepared to accept the punishment management doles out without complaining, including being taken off a client’s account or moved to another department. The next step is working hard to rebuild trust.

“It’s going to sting for a while,” said Leadership Coach Monique Catoggio. “But we have to be really aware of how we’re behaving and make sure others are seeing we understand the mistake, are making positive changes, and are dedicated to not making the same mistake again.”

Catoggio, founder of Illumined Life Leadership in Miami, said part of being a leader is role modeling for team members how to bounce back gracefully from a slip-up and learn from what went wrong.

In real life

A marketing director at a Miami accounting firm read a news article about her firm’s acquisition, she realized she had made a mistake. She had misspelled the name of the acquired firm in the press release that went out to hundreds of news outlets. She knew she quickly needed to fix the situation and prepared a new press release to distribute, labeling it “correct version.” Next, she went to her boss with an explanation, and the details of how she corrected her mistake.

At some point, everyone inevitably makes a mistake at work. Sometimes the slip up is small, such as sending an email out addressed to the wrong person. Sometimes it is big, with the potential to be costly for the organization.

Reacting timely and honestly to a costly error can make a difference. You don’t want your boss to learn about the mistake from a co-worker in another department, or worse, a customer. Admitting to a mistake, rather than allowing others to come to their own conclusions, helps assure your boss or client can trust you to be upfront and honest. Career experts advise against fessing up by email, insisting it’s better to have a verbal dialogue in which emotions can be conveyed. As a manager, you may need to take responsibility for an error someone below you made. In doing so, you will need to commit to finding out how the blunder happened, putting in new protocol, and monitoring your team closely so it doesn’t happen again.

In seeking out the root cause of the mistake, you will need to dig deep to understand if you need to be more patient, less distracted, ask more questions or double check facts. You want to discover any fundamental flaws in processes and uncover the actions over which you had control. Your goal should be to make sure you and your team learn from the mistake to ensure it never happens again.  Most important, approach your boss or your customer with proposed solutions for how to make things right.

Learning from mistakes

As many people have discovered, mistakes that initially seem costly, have potential to be opportunities. Paul Schoemaker, entrepreneur, consultant and educator who has taught at the University of Pennsylvania’s Wharton School, believes success is the sum-total of many mistakes. As the author of  “Brilliant Mistakes: Finding Success on the Far Side of Failure,” he has said, “If you want your team to get better, first, teach them to frame any mistake as a learning opportunity.”

Schoemaker believes sometimes making mistakes can be the quickest way to discover a problem’s solution. For example, a mistake that initially seems costly based on previous operation methods could end up saving a company money in a changing business environment. In developing a mechanism to prevent re-occurrences, you could discover a more efficient way of getting work done. And, by working hard to remedy the situation with the customer, you could build a stronger relationship.

Success in learning from a mistake may require involvement from another person, someone objective who can give advice, identify training or help with solutions. They may know of someone that has bounced back from a similar mistake and a way to deal with the situation that you don’t.

Going forward, you will need to re-prove yourself on each new assignment and possibly even in your daily activity. Meanwhile, expect to be treated as if on probation; you will need to get past self-doubts, take every measure to ensure the mistake isn’t repeated, and show you are doing your best work. It may take time, but the goal is to prove to management, your colleagues and yourself that you are still trustworthy in your role.

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Does Hollywood’s failure to pass the Bechdel test have a negative effect on the workplace?

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hollywood-signGuest contributed by Beth Leslie

When critiquing the feminist credentials of a film, a good place to start is the Bechdel Test. To pass, a movie must fulfil three simple criteria: It has two named female characters, who talk to each other about something other than a man. Just under half of all films fail.

For comparison, when IMD compiled a list of films that botched the “Reverse-Bechdel Test” they managed to think of four.

Of course, blatant sexism in any aspect of life is distressing in and of itself. But media is influential. How much of an impact does a lack of female investment bankers, superheroes and whip-wielding archaeologists have on the career aspirations of real-life women?

Movies Influence Us

Movies matter. Study after study shows how the film industry can shape and influence politics, constructions of cultural identity and social change. How on-screen women are portrayed, therefore, affects real-life ideas about real-life women.

The Bechdel Test highlights the industry’s shortcomings in this regard: on-screen, women appear half as much as men and speak significantly less than them. They are rarely the lead or even co-lead, and they are over-sexualised and disproportionately young.

Over and over again, therefore, we watch men being dominant and women being marginalised. The idea becomes cemented in our mind, so that when we actually experience men disproportionately directing discussions or taking on positions of responsibility we accept it the norm.

We learn to associate masculinity with leadership and women with “sexy lamps”. When it comes to hiring and promotion decisions, we are already primed to see men as influencers, winners and go-getters. We want our high-fliers to be heroes, so we compare candidates against our established notions of what a hero looks like.

We see quintessential ‘good guys’ – the James Bonds, the Tony Starks – repeatedly sexualise the women they work with and think that such behaviour is acceptable. We search for examples of heroines who are over thirty-five or intellectually superior and, finding none, disparage experience and intellect as valid indicators of a women’s worth.

Women Don’t Work in Films

Work and the workplace is often represented in films, and it is usually depicted as an unrealistically masculine space. Male characters are notably more likely to have an identifiable job than female characters. They are also substantially more likely to occupy senior roles – women make up just 3% of fictional C-Suite executives. Of the 129 influential family films identified by the above study, not one showed a female character at the top of the financial, legal, journalism or political sector. (In contrast, there were 45 depictions of powerful male politicians alone.)

Gender stereotypes are endemic in film. In the hospital wards of Hollywood, 89% of nurses are women but only 10% of doctors are. The number of female engineers, soldiers, and officials is so low as to almost be negligible. The suggestion is therefore that women aren’t workers, and they certainly aren’t successful workers. By associating career progression so strongly with men, the movie industry depicts working itself is a “masculine” trait. Considering we learn about the world through media, this is disturbing.

Of course, women are underrepresented in senior positions and masculine professions, but not to the extent they are on-screen. This suggests that Hollywood is not so much reflecting reality as reflecting a conception of reality where different genders conform to markedly different life paths. By exaggerating existing stereotypes, it amplifies the pressure to conform to said stereotypes.

We Are Limited by Our Expectations

We grow up watching TV, and it influences our dreams and ambitions. Little girls seem particularly susceptible to emulating the actresses they see on screen – one study found that admiring a star whose characters’ smoke vastly increases the risk of becoming a smoker. Such admiration is particularly problematic if many of the characters we identify with are deficient in ambition and career success.

We cannot be what we cannot see, and the lack of professional representations of women, particularly in the boardroom or STEM industries, makes it harder for young women to conceptualise themselves as such figures. Movies show girls a version of happiness which involves playing the sidekick of a successful man, so women who want to be happy learn to copy this formula. Movies show young girls visions of themselves as pretty PAs or charming caregivers, and suggest that this is what women should be.

There is a solution: put more women in the film industry. When women create films, they invariably pass the Bechdel Test (and other measures of gender equality) with flying colours. Unfortunately, sexism has worked its wrecking hand here too: just 7% of directors, 20% of writers and 23% of producers are women.

Beth Leslie writes graduate careers advice for Inspiring Interns, a recruitment agency which specialises in matching candidates to their dream internship. Check out their graduate jobs London listings for roles, or if you’re looking to hire an intern, have a look at their innovative Video CVs.

Disclaimer: The opinions and views of Guest contributors are not necessarily those of theglasshammer.com

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