Tag Archive for: Nicki Gilmour

Nicki-Gilmour-bioBy Nicki Gilmour

There was a flurry of activity for international women’s day this year, observationally more than usual and that could be correlated with the determination of some to deny women equality in a fairly overt way or it could just be a coincidence. You decide. There were hashtags such as #Beboldforchange, there were marches and a strike concept (A day without women), there was a designated color to wear (red). What does it all mean? And where are we really at?

Well, let’s have a quick recap of a small slice of life regarding NY based IWD activities as a microcosm for awareness of first world issues on this day which is mostly about third world women issues. However, in many ways IWD represents why we are going in circles with diversity and gender work.

Statestreet erected a statue of a little bronze girl staring in a defiant manner at the bull of wall street. That famous icon that can be construed in all sorts of ways, but mostly it is a bull representing good markets (bull markets). Next, some young white idiotic man accosted the statue in a suggestive sexual manner totally reinforcing in part why it was there in the first place. Backlash to this surprised me as not so long ago this would have been considered a drunken rite of passage so maybe we are making progress or maybe we are just more citizen journalist than ever. Then, in the spirit of no good deed goes unpunished and what was a good social statement from Statestreet (and marketing for the gender index SHE) quickly turned into curiosity of just how many women they have in high places. Also, the statue has now been removed as it was always a temporary erection, if you will pardon the pun when perhaps we should be asking why it couldn’t stay there more permanently if we are to remain mindful of the lack of parity?

Are we getting anywhere?

It seems progress is definitely not linear to anyone really looking at the macro side of it. In the myth of the ideal worker research by Catalyst, we see what we know to be true, the tactics that work for men to advance doesn’t not apply to women necessarily in equal measure and the piece in HBR back in 2010 interestingly points out the importance of one’s early managers.

So how can we have conversations that matter? Conversations that progress things and that engage people and then create actual actions? Beyond the politeness and avoidance of things that matter in an increasingly weird and fragmented world where everything is accused rightly or wrongly to be politicized, how do we talk to each other?

The first step that we need to take, I believe, is to recognize there isn’t equality everywhere at work currently. I am not talking about society at large, instead this is a focused narrower conversation as it pertains to executives and professionals but certainly some of this applies more widely without doubt.

To recognize a lack of level playing field, sometimes you have to have awkward, painful conversations with people who may have differing viewpoints than you. It does take bravery to have bold conversations at work as there is an element of risk and that is usually on the less powerful individual in that bold conversation. On International Women’s Day 2017, Catalyst held their annual conference and awards dinner while revealing their new initiative called the Catalyst CEO Champions For Change stating it to be transformational for diversity and inclusion because more than 40 high-profile CEOs and top leaders, many from the Catalyst Board of Directors, have pledged to do even more to accelerate diversity, inclusion and gender equality within their organizations. Curious to the mechanics of how this will actually work and impact real change for the women in the trenches, Catalyst assures me that this is different due to the fact that the companies that have signed on will share data on the representation of women in their workplaces with Catalyst, so that collective progress can be tracked, analyzed and reported. They state that,

This (initiative) is a good example of companies understanding that there is a reason to think we might have an issue that can actually be solved.”

Krista Brookman, Vice President, Inclusive Leadership Initiative, Catalyst weighs in on the importance of leadership when it comes to diversity,

“Leaders can ensure that women are accelerating in their workplaces by committing to visibility, access, and equity. That means that women have access to high quality mentors and sponsors for women, that women are considered for “hot jobs” – high profile, high visibility, and international assignments, that women have access to the unwritten rules (generally unspoken workplace norms and behaviors), that leaders are intentional and about making women’s achievements visible, that leaders interrupt bias and stereotypes in their choices and decision-making, and that leaders understand, develop and practice inclusive leadership skills and behaviors with men and women on their teams.

Thirdly, there has to be action, execution and accountability in the middle ranks and this is often a tricky factor in the success of diversity work and getting managers involved rather than handing them HR policy is the way to go.

Does the solution start with you and I?

A panel at the conference discussing how to engage in conversations about Gender, Race and Ethnicity in the workplace stuck me as interesting as intersectionality is often where the wheels come off and division of people happens based on social identities, wealth, and life experiences amongst other stuff. I caught up with Jennifer Allyn, Diversity Strategy Leader for PwC in the US, after the panel that she just had sat on and she recounted how bold leadership is needed to create a culture where dialogue can happen. Jennifer comments how PwC recognized that you cannot just ignore tragic current events as people carry that around emotionally and have feelings about issues either way. She states,

“After the spate of police shootings last year, our CEO, Tim Ryan sent a message asking everyone in the firm to have conversations with their teams about what happened. It was an explicit invitation to talk about race and the trust gap in society.

Tim Ryan’s stance on tackling tough issues is not run of the mill but neither is his appointment of the most diverse leadership team in the firm’s history consisting of four white women, three women of color, four men of color, and an openly gay partner on the team.

Jennifer continued that it is best to assume your colleagues have good intentions because “being self righteous isn’t helpful in a difficult conversation”. She states,

“If your goal is to learn from someone else’s perspective, the conversation has to be reciprocal. You have to do more listening than talking. The panel moderator Dnika J. Travis, PhD, Vice President and Center Leader, Catalyst Research Center for Corporate Practice said it best – ‘you take fear with you’ and the biggest humility is understanding that other people don’t have the same experiences that you do.”

There is nothing to fear but fear itself and if there is an action to take away from International’s women’s month perhaps it is to spark up a conversation with someone who has opposing views and just hear them.

Slowing downBy Nicki Gilmour, Executive Coach and Organizational Psychologist

A bad work day can consist of a scenario when you do not manage the team but are on the hook for delivery of the product. Sound familiar? Literally, this happens everyday to many people and it is a problem that creates issues and looks like a lack of skill and efficiency because team A promised the client something but they had no control over team B actually building the product.

Would you take the responsibility of protecting the free world, if you were not allowed the nuclear codes? Most of you will say no to this yet I see so many people taking on outrageous projects and knowingly being on the hook for things that they literally have zero control over the delivery of. How can you avoid this seemingly inevitable situation?

A good case in point is diversity work.

I see a lot of great women heading up women’s networks and being tasked with creating a bigger pipeline of women in the firm. Unless you have serious formal hiring capabilities as your new day job or the ability and full power to rework all the talent processes in the firm plus all the time in the world and renumeration to do it, then why would you say yes to this? From a transformative outcome frame, you should say no since this has no resource or execution control attached to it.

Unless, the goal is advocacy in which case that is fair enough as advocacy is important but rarely formally transformative. Advocacy is what men do every single day for each other so getting them to do it for you is a strong step in the right direction as is getting women to stop burying each other to protect the patriarchy (which runs deep as we know in recent times).

Also, really good development that understands the nuances of being different to the blueprint is never wasted- train and educate as you go in these networks if formally this is not an option (arguably it should de organized and paid for elsewhere but it is often not the case). A network can be a good container to supply unique content to certain audiences who potentially face shared challenges that are systemic in nature.

Remember, only you know what you want to spend time and energy on and how to create goals that are reachable. It is worth thinking about activity versus productivity and outcomes since you all have lives and goals inside and outside of work. Reduce stress by aligning your responsibility and authority on tasks that become the sum of your job!

If you are interested in hiring an Executive Coach to help you navigate your career then email Nicki@glasshammer2.wpengine.com for further informatiom

woman thinking - pipelineBy Nicki Gilmour, Executive Coach and Organizational Pyschologist

Most people have a career fantasy. What do I mean? Well, think about it right now; do you want to start a business that involves a cozy bed and breakfast in your favorite holiday spot? Or a cupcake business or a dog groomers? You get the picture and feel free to insert your own fantasy here as most of us have them.

You are not on your own as many folks day dream their way through their current job with a future fantasy of how the future might be.

It is real? Is it a fantasy? Does it matter? I think it matters for two reasons.

Firstly, if it is real, then what is stopping you from doing it on the sooner side? When pushed, my clients often realize that they have gotten no further than the headline and a surefire way to test your own assumptions is to start researching the feasibility and competition of the future industry you are considering entering. if you get this far, then maybe it is not a fantasy, maybe you are on the way to being an entrepreneur? Next step then is to perhaps apply SMART goals? Deep dive into real possibilities as it might be the ride of your life.

However, if you really do not want to own a B&B to the north, south, east or west of where you are now, you might find that out by truly not wanting to do any research or upon investigation find it not to be a viable job. If that is the case, then what role does it serve in terms of your mental involvement at work- is it keeping you engaged at work or distracted and disengaged?

Arguably, having a little dream can be a lovely way to keep you working so that you can save up for it, at least in your mind’s eye and this is a motivator (retirement is a different thing to being a business owner unless you can afford a working hobby).

But, what you do not want to do is to mistake this future perfect state as a “grass is greener” option instead of actually understanding why you do not like your job today. Examine with a coach what is really going on to see how to work out how to stay successfully or leave successfully but not to live in a dream your life away state so that you cannot engage in the present. Talk to a professional coach about real options for your future career and take a vacation to recharge if you feel like a rut is forming so that you can enjoy the present.

If you are interested in hiring an Executive Coach then email nicki@glasshammer2.wpengine.com for a no obligation chat

Nicki GilmourBy Nicki Gilmour, Executive Coach and Organizational Psychologist

We have all seen it. The loud person, usually a guy, gets the job. If women are loud, do they get the job? Sometimes yes and sometimes that same approach can backfire as being assertive as a trait seems to have a different impact depending on your gender. We know that there is unconscious or conscious bias around promoting and paying men more for the same job even if women have the same qualifications and experience ( and paid the same money for the same expensive ivy league degree).

But that aside for a second, research shows that self promoters do get promoted more despite everyone deep down knowing that confidence can outweigh actual competence or skill.

How do you feel about self-promoting yourself? Most people do not overly enjoy the thought and go straight to an extreme image. Stop there. Maybe it is easier than you think? Maybe it does not have to be so extreme.

Here are 3 ways to gently self- promote:
  • Tip #1 Talk about your project and the goals out loud ( and throw in how it is all going from your perspective in a positive way)
  • Tip #2 Update direct reports, managers, stakeholders and clients with a “Have a nice weekend, here is where we are at” email.
  • Tip #3 Mention where you want to be for your next role, project or team so that people know you are ambitious and engaged.

Best of Luck!

Is it time to change jobs, change firms or leave the industry? (F)By Nicki Gilmour, Executive Coach and Organizational Pyschologist

There are many reasons to get a new job. It is worth exploring before you jump ship what it is you do not like at your current job and within that, why you do not like it. This way you have a better chance at not repeating the experience in the next job and in actual fact, you might find you ways to stay in your current position and be much happier and more productive. You know what I am going to say- yes, that’s right! Get a good coach to work through any challenges, fears and feelings that you are having right now and to help you articulate what you do want to do in the hours known as work. The “when” to change jobs is a big one. Often people jump to fast or take a very long time to do it, both extremes can be less than optimal to your career plan. If you are saying “what plan?” right about now then hey no judgement but those who plan tend to get what they want faster by virtue of knowing what they want and this process can help with that as the answer is always inside your own heart and mind.

Anyway, If you are sure you that the time is right to find a new job, you might be wondering how to go about it. I say think of it as a pyramid with the peak being knowing a manager or recruiter in a competing team or firm who needs you and by some serendipity has an open spot. Rarely happens, but if you are not networking and talking with peers and competitors and even clients, then you wont know when it does happen. Networking is the number one way to get a new job. Internally and externally- both are equally valid. Ask your mentor and sponsors (careful if they are your boss) if they know of a challenge that would be good next step for you.

The next layer in the pyramid is using a headhunter. Some are better than others but if you can find a good one, then your legwork is greatly reduced and their job is to conquer the art and science of placing the right person in the open job.

The lowest, broadest and most time consuming way to find a job is applying to hundreds of jobs on the internet. It can feel like a blackhole and although many people do get hired this way, it can not be counted on as the core of your strategy. Here is a review of job boards and the job search that just came across my desk recently that might help you get this foundational piece in place. It is hard to ignore it as an activity but do not rely on it as the only way to secure your next job. Remember, the closer your qualifications are to the requirements posted, the more likely your resume will be fished out of the pile by hand or robots to be considered further.

Best of Luck!

Nicki Gilmour is an industrial psychologist and qualified career coach as well as Founder and CEO of glasshammer2.wpengine.com

If you wish to be coached by Nicki in 2017 she is taking on a small number of (paying) individual clients this year- please apply nicki@glasshammer2.wpengine.com

2017-featured

By Nicki Gilmour, Executive Coach and Organizational Psychologist

You are ready for the next step in your career. The decision you now have to make is whether to stay in your current company or move to another firm. How does one make such a decision rationally? The answer is that most decisions even for the most rational amongst us, are ultimately emotional. So, we can start with listing the reasons to go and reasons to stay. We can then ask ourselves hard questions as objectively as possible about how to advance in the company and team we are in. What do you need to do to make that happen? What skills do you have now and what do you need for the next level? What does the firm need to do? How are the talent processes? Who gets rewarded? What gets rewarded?

Working with a coach can help you sort through your thoughts, feeling and emotions and explore possibilities in a hypothetical way safely.

Sometimes it is time to leave. The trick is to know yourself and what you are good at and what you want to develop skill-wise and realistically put it all together so that you make the right move and get he job you are aiming to get. The job hunt itself can be quite the task and there are effective ways to approach it.

Nicki Gilmour is an industrial psychologist and qualified career coach as well as Founder and CEO of glasshammer2.wpengine.com

If you wish to be coached by Nicki in 2017 she is taking on a small number of (paying) individual clients this year- please apply nicki@glasshammer2.wpengine.com

martin luther king
Martin Luther King Day is a public holiday here in the US that we always acknowledge. For our US readers, enjoy the day off and use it wisely.

For our readers all over the world outside this part of the Americas, I want to talk about what is means as I came to the United States many years ago with zero reference to this day off work but am now consider it to the most important of all non religious holidays.

Dr King, as far as I can see, asked for the American people to honor the code they proclaimed was the basis of law when the country was set up. Basic civil rights and a fairness to exist on an equitable footing as the next person. You know, liberty and all that.

I think the work is not done yet and we are in a place where progress was made and resented by some and therefore we had three policy steps forward and one to four steps back depending on how it all shakes out. I think we all need to think long and hard about how to ensure that there is liberty and equality and equitable practices in place for all members of society in all countries to thrive not just survive. Dig deep and act. Good people care and the awareness around equity rather than the concept of equality is at its highest now which means that meritocracy can be honored and conundrums removed in everyone’s minds.

I ask everyone who reads theglasshammer to reflect how in action and in thoughts you can be a person who levels the playing field and works for fairness. Change starts here.

Nicki Gilmour2017 marks the 10th year anniversary for glasshammer2.wpengine.com as we begin to crank up our virtual presses again to inform, inspire and empower you as professional women navigating your careers. We aim to help you by providing you with information, expert opinions and advice which you can use in the best way you see fit. We specifically help you in your individual circumstances by coaching you and connecting you to each other via our events.

This week we offer 5 of the best articles that I have enjoyed as publisher in 2016. In case you miss great articles, we will highlight our picks every 6-8 weeks to recap them this year based on what we feel is most useful.

https://theglasshammer.com/2016/03/09/beating-bias-technology-changing-recruiting-game/

https://theglasshammer.com/2016/02/25/why-you-should-avoid-overwork-to-be-effective-in-your-job/

https://theglasshammer.com/2016/06/02/resilience-storms-critical-leadership-development/

https://theglasshammer.com/2016/03/02/stereotypes-at-work-do-women-buy-into-them-just-as-much-as-the-next-guy/

https://theglasshammer.com/2016/09/14/pack-your-bags-why-you-might-want-to-get-ahead-by-going-abroad/

Enjoy our content as all of this is made possible by our site sponsors and supporters.

A big thanks to current and founding sponsors Goldman Sachs, PWC and Shearman and Sterling
To loyal sponsors for many years Voya and Accenture and to WEX for joining us.
Thanks to Citi, Amex, Paamco, BNY Mellon and others who have sponsored events along the way on a consistent basis.

Thank you to our team here at theglasshammer – Louise our content manager, Cathie our profile writer and Aimee our journalist at large, Melissa who was our main editor/writer for 6 years, Jane, Erin, Pam, Jewells and finally Jill who all did so much to help us get here and to all the freelancers and contributors who have in the past and still continue to make this a great read!

Enjoy, and here is to a great 2017!

Sincerely,

Nicki Gilmour, Publisher and Founder of glasshammer2.wpengine.com

Hello 2017

By Nicki Gilmour, Executive Coach and Organizational Psychologist

As the year draws to a close this December, it is a good time in all the holiday madness to do some reflection at the end of a busy and often surprising year for many.

What has gone well for you this year? What would you do differently? How would you do it again?

It can be useful to do an “after action review” of some of the interactions and situations that occurred for you in your home and work life to see what you have learned. We cannot change some of the outcomes, but two things are under our control, how we react to what has been handed to us and secondly what behaviorally we will do different in the hope of different outcomes in 2017.

If you did not get the job you wanted this year, even if you were truly ready for it then it is worthwhile to understand which parts where truly down to you (skills, traits, behaviors and even take a hard and honest look at mistakes) and what was really not to do with you. What do I mean by that? Simply put, culture and trends, was the country, firm or team trending in a certain way? Always understand the external environment that you are operating in. Secondly, did others have false perceptions about who you are or what you are capable of? Understand what is really you and what is imagined about you and then try your best to close that gap positively and navigate the rest of it as gracefully as possible.

Lastly, make sure the system is not flawed and that meritocratic processes are in place so that a clear and fair promotional criteria will reward those who deserve the job.

It is not lost on me that while writing this advice to you that politics does not abide by these rules, but I am confident that good firms do, so as Goethe said ” Choose wisely, your choices are brief but endless.” My advice for reviewing 2016 and planning for 2017 is exactly that.

If you are interested in hiring an Executive Coach to help you navigate your career then please contact nicki@glasshammer2.wpengine.com for a no obligation chat to discuss options

the-art-of-asking-questionsBy Nicki Gilmour, Executive Coach and Organizational Pyschologist

I publish theglasshammer to help you excel at work. In 2017 theglasshammer will turn ten. We provide career advice and you can see how other women have climbed to the top, you can catch up on the research and academic studies in a digestible way to know the trends of what is happening for professional women at work, for diversity and inclusion patterns and to consider leadership strategies. However, career advice is just that; advice on how you can do things. Useful for some and not a fit for others and it is important to know what works for you -both personally and in context of where you are working and living.

Coaching on the other hand is about you finding answers to your own questions. We became coaches here, legitimately studied and got qualified as we saw that you can lean in, we saw that systemic work takes time and we now know that there is no method more effective than changing one person to change the world.

One more inclusive male leader changes lives, just as one more woman advancing is a piece of puzzle and if we can help you then you can help others. Criteria mass theory – does it work? We do not know as we are not there yet. I guess what we saw in this election is that by virtue of being a woman, that does not by default make you not sexist. I have discussed this at length in other posts and tune in on Friday December 16, 2016 for a fuller exploration.

Sometimes we just do not know what is going on until we have a coach to help us explore it safely. It is useful to understand the context, to explore the content of the challenge and to then find out a way to safely explore options before taking an action that will help in solving an issue or perhaps it will provide a step in achieving a longer term plan. Your plan, your agenda.

That is why, a coach can play such a unique role in your career trajectory. A mentor gives advice, a sponsor advocates for you but a coach can help you look at what you really want and help you get it.

I have three questions for you to ponder as we wrap up the year:

What do you want in 2017? How can you get it? What does success look like for you in 2017?

These are some questions to think about. Are they your questions? What are your questions? Marilee Adams wrote a clever book which I recommend you ask Santa or your gift bearer of choice to give you this holiday season called “Change your questions, change your life“. Often we just are not asking ourselves the right questions and are busy judging ourselves and others. In your life, in your career and managing your team, are you telling yourself and others the way it is more than questioning what you and others need and want?

We do not know what new macro-level obstacles will appear due to the changes in government in the US and with Brexit in the UK, but we do know that we can examine how we feel, think about what we want, assess risk and talk actions accordingly- at work and in life. You might find it gives you peace of mind in these volatile times.

Theglasshammer is offering a post-election special on coaching- 2 sessions for $399 to be used before Jan 20th.

Nicki Gilmour is a qualified individual/organizational psychologist and founder of glasshammer2.wpengine.com