Tag Archive for: data

How Big Data Can Revolutionize DE&I – If It’s the Right Data

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DEI DataData is commonly called “the oil of the 21st century” given how indispensable it is to the modern economy. Virtually every company today depends on collecting, tracking, and analyzing vast troves of data to better understand their customer needs. We have an unprecedented ability to become surgical in our understanding of a wide range of trends.

One of the great promises of having data at our fingertips is better tracking and more transparent reporting on measures of diversity, equity, and inclusion. Professionals in the workplace can arm themselves with data on key accomplishments and performance measures that can elevate the visibility and stature of their careers and teams.

Investing in understanding where the gaps are in diversity is advantageous to enterprises – not only in terms of doing the right thing, but in terms of business results. A mountain of research has confirmed that diversity pays off and leads to the creation of more innovative teams.

As the Harvard Business Review recently noted, companies with women in leadership positions saw a 10% frequency of terms expressing companies being open to transformation and change in company statements. Other studies back it up: more diverse C-suites are directly correlated with larger profits, higher margins, and increased total returns to shareholders.

There is a lot of work to do on this front.

The number of women serving in leadership roles, for example, remains dismal. The figures only look worse the higher you look on the corporate ladder. Today, about 25% of C-suite positions are held by women. The results are a little better for women on Boards at 29%. The purpose of having data at our fingertips is to enable organizations to report on their progress and give them the tools to address the gaps. The information gives investors, stakeholders, and employees a clear-eyed look at the obstacles.

It’s also critical that organizations use the right kind of data to meaningfully move the needle towards more inclusive workforces. If you’re not using the right information, your organization may lag behind its specified diversity goals.

There are two key challenges in how organizations use DE&I data:
  • They use lagging data – Lagging data refers to figures that indicate results only after a process is complete. This stands in stark contrast to indicators that track activities on an ongoing basis, which offer real-time data to help mitigate unconscious bias in the workplace. The use of lagging data is a common pitfall of organizations who are not diving in closely enough.
  • They don’t get granular enough – Organizations may track the hiring rates of women but fail to consider intersectional factors like race or sexual orientation. There is a pronounced need to go deeper and more granular in order to understand what your employees are experiencing. While an organization comprised of a majority of women may not believe they have inclusion challenges to address, how many of those women are people of color or represent other underrepresented groups? By looking only at only one consideration – gender – they risk missing key analytics and a better understanding of where barriers remain.

DE&I solutions require tools that provide greater insights through anonymized aggregated data which examines a range of factors. Measurement of data could enable leaders to better gauge levels of unconscious bias within their organization and develop an effective mitigation strategy. Not least, this is the first time in history as many as five generations of professionals have worked alongside one another in the workplace. An organization may recognize a need for dialogue and training to educate employees about working across generations.

Surgical granularity enables leaders to diagnose specific workplace trends, such as women of color experiencing disproportionately more discrimination than men. This process of measurement and evaluation must not be a “one and done” exercise, but an ongoing process updated in real-time.

The take-away is that effective diversity, equity, and inclusion work requires an investment of time, resources, commitment, and a sustained effort. Companies will find the dividends enormous given the tremendous boost to the bottom line organizations see as a result of building more inclusive and welcoming workforces.

About the author: 

Michele Ruiz is an entrepreneur, an author of a bestseller, a social media influencer, and a sought-after keynote speaker. Michele’s ventures include founding BiasSync, a science-based technology company designed to help organizations effectively assess and manage unconscious bias in the work environment with proprietary data and analytics. Michele also founded Ruiz Strategies, a consulting firm specializing in change management, reputational management, internal communications, unconscious bias training and assessments. She is an advisor to senior executives at Fortune 20 multinational corporations and some of the highest-profile thought leaders and elected officials.

Michele is a subject matter expert in empowerment, entrepreneurship, sophisticated communication strategies, and diversity, equity, inclusion, and accessibility (DEIA). Before becoming an entrepreneur, Michele Ruiz enjoyed a long career as an award-winning broadcast journalist and received 16 Emmy nominations during her news broadcasting career, 5 Emmys, 4 Golden Mikes, and LA Press Club Awards.

(The opinions and views of guest contributions are not necessarily those of theglasshammer.com)

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Trisha Sircar; Partner, Privacy, Data and Cybersecurity, Katten

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Trisha Sircar“I will say I’m incredibly lucky that I’ve had the support of many women in my industry,” says Trisha Sircar, Partner at Katten.

The terrain of data privacy and cybersecurity is evolving as quickly as our relationships to technology, so there’s rarely been a more challenging or rewarding time to be an authority in this field.

Organic networking from one of the world’s largest insurance companies to Katten

After beginning her legal career in litigation at a law firm, Sircar moved to in-house at a global insurance company. In 2014, two years into her eight-year tenure there, she segued from employment law to data privacy and cybersecurity, exploring from both legal and business vantages, usually for Fortune 500 clients.

“We’d take a deep dive into how organizations measured their data privacy and cybersecurity from a macro and micro perspective,” Sircar says. “It was very interesting to see how different clients — healthcare, pharmaceutical, hospitals, universities, media, tech, professional services firms, retail, and others — use, collect and retain data, and manage their privacy and cybersecurity risk.”

Within her last remit as counsel and compliance officer, Sircar helped implement the company’s global privacy compliance and records and information management program, as well as manage internal policies and procedures pertaining to privacy, data and cyber security across more than 50 global locations.

Through her work, Sircar developed a longstanding client relationship with Floyd Mandell and Karen Artz Ash, Katten Partners and Co-Chairs of the Intellectual Property practice.

“I had very close ties with Katten throughout my career,” she says. “I saw Floyd and others on his team as mentors and friends that I could always turn to.”

Sircar was focused on establishing her career in-house and did not plan to return to private practice, but soon found herself accepting the invitation to join Katten in January 2020.

“I knew their business model, their reputation, and I knew that I could trust them as a partner based on the multiple matters that we handled together,” she says. “I always tell my mentees and associates on my team that you should keep an open mind and be open to opportunities. So I kept an open mind, and I’ve been very happy with the decision.”

 

New World, New Questions, New Challenges

In her role at Katten, Sircar is largely confronting the issues that have arisen and solutions to be forged under the context of a public health crisis.

“I’ve recently worked on updating business continuity plans for clients that envisaged a terrorist attack in advance of 9/11 or natural disasters before Hurricane Sandy struck, but many of our clients never thought to foresee a pandemic,” says Sircar. “So we are creating a new playbook. It’s something that is dynamic and going to change day to day, every day.”

A salient focus right now is education privacy, both in creating safe and secure practices for sustaining education in a remote environment and navigating, where feasible, re-entry into the classroom.

As both an attorney and aunt, Sircar appreciates the complex considerations at play in the transition to remote learning, including the importance for schools to perform critical due diligence on software, applications and technology platforms with regards to how they protect students’ privacy, and to pay close attention to how these platforms collect data on students.

Schools need to address whether they provide sufficient disclosures to students, parents and guardians, and teachers, and employ adequate information and cybersecurity protocols so parents and guardians are clearly aware of what is going on in virtual classrooms and what support is available, according to Sircar.

“Whatever we can do to promote safe and secure practices for schools during this environment, whether they are participating remotely or in a hybrid model, is really important,” Sircar said.

Sircar clarifies there is no easy, one-size-fits-all solution. Not only are schools under state-level laws, but guidance at the district and school levels differ and fluctuate too.

Many business clients are also navigating creative changes in their client or consumer relationship and interface in the present pandemic world.

The way of overseeing businesses’ privacy policies and processes, and compliance with global privacy law, is also impacted — from managing increases in cybercrime to what to do when you can no longer run to the IT guy down the hallway.

 

Real Diversity is Visible

Despite the tech-related nature of her legal realm, Sircar attests that neither her gender nor Indian ethnic background have been personal barriers.

“My last manager was a female. Her manager was a female and the hierarchy above her were all females,” she says. “I have been fortunate to have had incredible mentors. And Katten is truly supportive and amazing in terms of their work/life balance and maternity leave policy.”

“I have interviewed with companies and law firms that I know have strong diversity and inclusion programs, and it’s not just window dressing. I see their impact at a substantive level,” says Sircar.

She recommends to do the research before interviewing, ask the hard questions and pay attention. At a senior level, she suggests reaching out to networking peers to share thoughts on the leadership culture of a firm.

“When I hired Katten at my predecessor company’s lawyers, I saw the hierarchy, and there were females and minorities in those high positions that I’d be working with or reporting to,” says Sircar. “But I think law firms generally have more work to do to achieve parity.”

On that note, Sircar finds her pro bono work with entrepreneurs in socioeconomically disadvantaged communities, which helps to foster more diversity in law, to be essential.

“I think it’s really important that as lawyers and leaders, we don’t always look to what we deserve or what we should get,” states Sircar. “It should be more of a culture that embraces giving back.”

 

Mentorship and Support

“Katten really supports mentorship, not only at an internal level between partners and associates,” notes Sircar, “but also externally with students — from high school to college to law school.”

While she’s often gone the path on her own — from Australia to New York to law school to partnership — she emphasizes to her mentees to be willing to ask for support.

“Reaching out for help or advice does not subvert you from your task of getting to what you want to do,” says Sircar, “and it could have gotten me there faster. Be open to others’ opinions. Don’t be afraid to ask uncomfortable questions, but also be prepared for the tough answers.”

“It’s really important to get different perspectives from different people, from different backgrounds and different facets of the legal profession.”

 

Guardian of our Times

In addition to being perceived as a role model to other women and making her family proud, Sircar is proud to stand as an authority in a field of law that has an impact on everyone in this interconnected, global digital economy.

“I assist my clients in understanding and managing the evolving privacy and cybersecurity risks that they face when they create their services and products or market them, while protecting and securing personal data and confidential information,” she says. “Working in an industry that really affects everybody and holding all parties accountable to that, that’s another thing I’m proud of. I get to do a job every day that helps society by promoting and ensuring an ethical approach to the usage of data, individual privacy and sound cybersecurity hygiene.”

By Aimee Hansen

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