Tag Archive for: career advice

Career Fantasy – A Future Job or a Serious Distraction to Your Success Right Now?

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woman thinking - pipelineBy Nicki Gilmour, Executive Coach and Organizational Pyschologist

Most people have a career fantasy. What do I mean? Well, think about it right now; do you want to start a business that involves a cozy bed and breakfast in your favorite holiday spot? Or a cupcake business or a dog groomers? You get the picture and feel free to insert your own fantasy here as most of us have them.

You are not on your own as many folks day dream their way through their current job with a future fantasy of how the future might be.

It is real? Is it a fantasy? Does it matter? I think it matters for two reasons.

Firstly, if it is real, then what is stopping you from doing it on the sooner side? When pushed, my clients often realize that they have gotten no further than the headline and a surefire way to test your own assumptions is to start researching the feasibility and competition of the future industry you are considering entering. if you get this far, then maybe it is not a fantasy, maybe you are on the way to being an entrepreneur? Next step then is to perhaps apply SMART goals? Deep dive into real possibilities as it might be the ride of your life.

However, if you really do not want to own a B&B to the north, south, east or west of where you are now, you might find that out by truly not wanting to do any research or upon investigation find it not to be a viable job. If that is the case, then what role does it serve in terms of your mental involvement at work- is it keeping you engaged at work or distracted and disengaged?

Arguably, having a little dream can be a lovely way to keep you working so that you can save up for it, at least in your mind’s eye and this is a motivator (retirement is a different thing to being a business owner unless you can afford a working hobby).

But, what you do not want to do is to mistake this future perfect state as a “grass is greener” option instead of actually understanding why you do not like your job today. Examine with a coach what is really going on to see how to work out how to stay successfully or leave successfully but not to live in a dream your life away state so that you cannot engage in the present. Talk to a professional coach about real options for your future career and take a vacation to recharge if you feel like a rut is forming so that you can enjoy the present.

If you are interested in hiring an Executive Coach then email nicki@glasshammer2.wpengine.com for a no obligation chat

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Black History Month

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We hope you have enjoyed our featured articles and career profiles during Black History Month.

Take a look at some of our Featured Black History Month articles from previous years:

Black-History-MonthBlack History Month 2016 – Honoring African American Women in Business

In honor of Black History Month 2016, this month The Glass Hammer will feature interviews with notable African American women at leading firms on their career experiences, aspirations, and advice for other women in their field. Theglasshammer.com all year long and over the past nine years ensures we profile women of all social identities and experiences and we have always stated from the beginning that we want our readers to have many different role models.

diverse women in the boardroomBlack History Month Coverage: Diversifying Diversity for Better Results

Leadership diversity pays off, and a new study by McKinsey “Why Diversity Matters” has the hard numbers to prove it. It also points out that most corporate diversity programs don’t go far enough to be inclusive of ethnically diverse leaders. The Glass Hammer has long upheld the “business case for diversity,” and senior women in the corporate space will be pleased to see statistically significant results supporting this argument.

black female leader featuredBlack Women in Business: An update on progress

When we talk about the progress that has been made by women in corporate America, using gender to mean ‘all women’, what we’re actually referring to is the progress and gains that have been made by white women.

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Old Myths, New Mindsets: Strategic Leadership

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Elegant leaderExecutives, across all industries and levels, have one goal in common. They want to run a successful team and a successful organization. Without question, the business dynamics and competitive climate in which they operate has changed dramatically over the years, yet many leaders lean on old corporate myths to drive their success.

I have encountered many leaders, both within and outside of healthcare, who think:

1. There is no ‘I’ in team.
2. Great outcomes come from perfect plans
3. During times of rapid change wait for clarity before acting.
4. There are no stupid questions.
5. Everyone’s opinion counts.
6. Nice guys/girls finish last.
7. The customer is always right.

What I’ve found through experience and the changing mindset that I’ve developed as a leader is that a lot of this is no longer, and perhaps never was true.

Myth: There’s no ‘I’ in team.

Fact: A strong “I” or commitment to personal accountability and professional achievement from each member leads to high performing teams.

Action: A comprehensive operations plan includes clear role assignments and timelines at every phase of a project leaving no question which team member is accountable for driving the success of that element. It also provides ample opportunity for the leader to recognize individual contributions along with team achievements.

Myth: Great outcomes come from perfect plans.

Fact: Great outcomes come from consistent, forward-moving action. Poor implementation or an overly rigid plan will often sabotage great outcomes.

Action: Execution starts when the Leader fulfills their responsibility to: 1. Clearly and consistently communicate the desired future state AND 2.) Secure the resources necessary for success. Wise leaders adjust goals when they are unable to fulfill one or both of these leadership accountabilities or when business circumstances change.

Myth: During times of rapid change, wait for clarity before acting.

Fact: While it is always wise to fully examine the circumstances surrounding change, complete clarity is typically hard to come by in the midst of a rapidly evolving business cycle.

Action: Just as in the previous example, leading an organization during times of heavy change requires clear communication and necessary resources, including employee education. Arming the team with information and expertise is a sure way to drive out fear and get ahead of the curve. Don’t be afraid to take action on the known and plot course corrections as new facts become available.

Myth: “There are no stupid questions.”

Fact: We’ve all heard stupid questions being asked in a business setting, let’s face it. The damage can be immediate as the collective perception of the individual goes down a notch. Various possibilities run through the listener’s mind – none of them good. Didn’t she/he prepare for this meeting? Haven’t they been listening? If this person does not grasp a fundamental concept, will they be a capable contributor?

Action: It is time to evaluate which of the many possibilities noted above is accurate. With this knowledge and the full engagement of the individual involved, a high impact remedy is possible. Ideally, the result is an improvement in this colleague’s ability to perform as a well-respected contributor.

Myth: Everyone’s opinion counts.

Fact: Leaders must make tough decisions. Facts and the wise consul of strong subject matter experts count. In many cases the opinions of the full employee population simply do not.

Action: Once a key business decision is made, the immediate next step is to inform others with a legitimate “need to know.” Although that sometimes includes all employees, partners, and customers, more often the audience is limited. A comprehensive communication plan with well-developed talking points will help the full leadership team engage in meaningful dialogue with those impacted.

Myth: Nice guys or girls finish last.

Fact: Committing to being the best version of you does not mean you are soft or a pushover OR that you will finish last. Many of the world’s most successful leaders are genuinely nice people who make deals and solve problems through the mutual relationships formed with people they like and trust.

Action: The work of staying humble and treating others as you’d like to be treated requires frequent, honest self-evaluation. Don’t be afraid to engage an effective career coach to help you stay grounded. It’s okay to be human. It’s okay to be compassionate. Your employees will respect you for being your genuine self: intelligent, bold, and kind.

Myth: The customer is always right.

Fact: No. No. No. In fact if the customer were always right, they wouldn’t need us. Your customers surely have fantastic ideas and insights, but so do you! Working together you can find the right path and solution set to achieve their goals.

Action: Regardless of the organization’s product or service, you have been chosen for the ability to favorably impact your customer. When they have chosen a strategy, product, or service that will not achieve the desired future state, it is your job to respectfully lead them to a better solution. Make the art of consultative guidance a part of your employee education program.

This group of business myths is far from complete. It’s important to note that, along with the many examples included here, many industries or individual organizations have their own set of myths that protect the status quo. Courageous leaders aren’t afraid to challenge long held beliefs regardless of their origin.

Guest Contribution by Jackie Larson, President, Avantas

Jackie is a healthcare industry veteran and recognized thought leader. She joined Avantas in 2008 and has been the driving force in building out the company’s client management, analytics, and consulting groups into world-class teams providing guidance and support to clients on a wide range of issues including workforce optimization, productivity, business analytics and more.

(Views and opinions of Guest Contributors are not necessarily those of theglasshammer.com)

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Are Moms the Original Project Managers?

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As both a mom and a project management trainer, I can’t help but notice the amazing parallels between the two universes. Since I was a project manager long before becoming a mom, I assumed that my project management skills were just amazingly convenient as I juggled the complex labyrinth of motherhood. But as I mingled with other moms years later, I started to notice that the best moms seem to have almost innate project management skills that help them not just survive but thrive when faced with the day to day challenges and complexities of managing life’s most important project – raising our kids!

What Smart Moms Could Teach the Even Best Project Managers

Always Have a Backup Plan

Image via Shutterstock

Image via Shutterstock

The best moms know that if it can go wrong, it probably will. Of course, it’s better to hope for the best but plan for the worst and that includes having a solid backup plan – whether it’s an extra sippy cup, a change of clothes, an alternate lunch option, or a favorite toy just in case little Johnny misses his nap and loses his “pleasant personality”. Likewise, project managers can’t just rely on their project plan/schedule as written no matter how much time was spent generating it – they must plan for technology failure, losing a key team member, product delivery delays, etc. from Day 1.

Avoid Theoretical Time Estimate/Pad the Schedule

Every experienced mom know that a trip anywhere (to church, school, play dates, etc.) almost always takes longer than you’d think on paper. Yes, GPS may say that grandma’s house is only a 20 minute drive, but that estimate doesn’t account for the almost predictable traffic jam, the last minute potty trip/diaper change that definitely can’t be rushed, and of course the extra 5 minutes it takes to load everything into the car (race back for whatever you forgot), buckle car seats, settle any arguments, etc. So often project managers fall into the tempting trap of calculating “theoretical task estimates” that also don’t take into account some of the not so unpredictable delays and snags that we should proactively consider when building the timeline.

Temperature Check Regularly

As a busy mom, it’s so tempting to get caught up in the practical day to day minutia and really miss the important connections with our kids. I’ve noticed that moms seem to naturally “check in” with their kids periodically to find out what’s bothering them, what’s their favorite game/song, who’s their new best friend at school, etc. Similarly project managers can get overwhelmed by day to day administrivia and should remember the importance of checking in with the team to assess morale and see what’s working and what’s not. Whether it’s periodic informal lunches or round robin meeting debriefs, you can’t put the team on autopilot – checking in proactively is key!

Build Broad Networks and Firm Up Relationships Before You Need Them

Moms know that “it takes a village” – no one can do it all on their own. So, they actively reach out to establish their village early whether that includes extended family/friends, play groups, before/after care programs, etc. Moms also know the importance of nurturing those relationships constantly so that when she has the last minute babysitting emergency, her favorite nanny is more likely to come over asap – no questions asked J. Similarly, project managers are ultimately responsible for delivering project results on time on budget but are often completely reliant on others (including distant stakeholders at times) to get the job done! They absolutely need to build a strong extended team to help support the project – particularly during times of crisis. But the key is don’t wait until there’s a crisis to try to build the relationship J

Dana Brownlee is an acclaimed keynote speaker, corporate trainer, and team development consultant. She is President of Professionalism Matters, Inc. a boutique professional development corporate training firm based in Atlanta, GA. She can be reached at danapbrownlee@professionalismmatters.com. Connect with her on Linked In and Twitter.

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Finding A New Job – The “When” and the “How”

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Is it time to change jobs, change firms or leave the industry? (F)By Nicki Gilmour, Executive Coach and Organizational Pyschologist

There are many reasons to get a new job. It is worth exploring before you jump ship what it is you do not like at your current job and within that, why you do not like it. This way you have a better chance at not repeating the experience in the next job and in actual fact, you might find you ways to stay in your current position and be much happier and more productive. You know what I am going to say- yes, that’s right! Get a good coach to work through any challenges, fears and feelings that you are having right now and to help you articulate what you do want to do in the hours known as work. The “when” to change jobs is a big one. Often people jump to fast or take a very long time to do it, both extremes can be less than optimal to your career plan. If you are saying “what plan?” right about now then hey no judgement but those who plan tend to get what they want faster by virtue of knowing what they want and this process can help with that as the answer is always inside your own heart and mind.

Anyway, If you are sure you that the time is right to find a new job, you might be wondering how to go about it. I say think of it as a pyramid with the peak being knowing a manager or recruiter in a competing team or firm who needs you and by some serendipity has an open spot. Rarely happens, but if you are not networking and talking with peers and competitors and even clients, then you wont know when it does happen. Networking is the number one way to get a new job. Internally and externally- both are equally valid. Ask your mentor and sponsors (careful if they are your boss) if they know of a challenge that would be good next step for you.

The next layer in the pyramid is using a headhunter. Some are better than others but if you can find a good one, then your legwork is greatly reduced and their job is to conquer the art and science of placing the right person in the open job.

The lowest, broadest and most time consuming way to find a job is applying to hundreds of jobs on the internet. It can feel like a blackhole and although many people do get hired this way, it can not be counted on as the core of your strategy. Here is a review of job boards and the job search that just came across my desk recently that might help you get this foundational piece in place. It is hard to ignore it as an activity but do not rely on it as the only way to secure your next job. Remember, the closer your qualifications are to the requirements posted, the more likely your resume will be fished out of the pile by hand or robots to be considered further.

Best of Luck!

Nicki Gilmour is an industrial psychologist and qualified career coach as well as Founder and CEO of glasshammer2.wpengine.com

If you wish to be coached by Nicki in 2017 she is taking on a small number of (paying) individual clients this year- please apply nicki@glasshammer2.wpengine.com

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Me, Myself and I: Closing the Gap Between Perception and Reality

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man-and-woman-standing-on-money-featuredBy Nneka Orji

When your colleagues describe you and your abilities, do you recognise the description? Does it accurately reflect the reputation you’ve worked hard to establish or is there a chasm between how they perceive you and how you would like to be seen?

In a 2010 report by Opportunity Now, 57% of women pointed to the challenges of being seen as less committed at work as a result of also meeting personal and family commitments. This was in addition to 49% of women identifying “stereotyping and preconceptions of women’s roles and abilities” as barriers to progression. If perception plays such a significant role in female progression, surely we should be investing more time – both as organisations and individuals – in proactively addressing misperceptions.

It could be argued that organisations have gone some way in trying to tackle these gender-specific perception challenges through initiatives such as unconscious bias training, however a number of studies have shown that an individual level, women could be doing more to define and develop their brands to support their career progression. A recently published report by She Runs It, highlighted the gender divide when it comes to personal branding. Conducted with LinkedIn and EY and looking at over 4,000 companies in the media and marketing industry, the report found that on average, men in leadership roles had 15% more connections in their network than women. At every stage of their careers, women should be investing more time and effort in developing their professional networks and building stronger personal brands.

Branding for opportunities

Some readers may feel some level of cynicism or indeed a sense of dread at these words – “personal branding”. We usually associate brands with products and organisations, including brands such as Google, Apple, Facebook, Visa, and Amazon – all in the top 10 of WPP’s 2016 Top 100 BrandZ list. The idea of a personal brand may be seen as another fad trumpeted by self-proclaimed personal branding gurus, however study after study show the value in developing a personal brand.

Having a strong personal brand can open doors to new opportunities – a promotion or a new international opportunity. Even for those who have established personal brands, there may be a need to redefine your brand. According to marketing strategist and Duke University lecturer Dorie Clark, reinventing personal brand is particularly important when looking for a career change. While being an international trade expert may have served well to date, it may not be the brand that provides the best opportunities for the desired next phase of your career. In her “Reinventing Your Personal Brand” article, Dorie emphasises the importance of defining the destination, developing a clear narrative and other key considerations for a successful rebrand.

So does defining your personal brand mean reinventing yourself?

Reinventing brand vs reinventing you

According to Shelly Lazarus, the Chairman Emeritus of Ogilvy & Mather, the answer is no. Having worked with leaders across a number of organisations throughout her career, Shelly advises both women and men to ensure they are comfortable in their own skin rather than creating a brand that does not represent the individual. In her 2014 interview in Harvard Business Review, Shelly talked about the importance of resilience in every successful career and the obstacles created by an inauthentic voice and brand, particularly as women and men progress in their careers. While there may be a perception that personal brands should change with each promotion, Shelly emphasised the merits of consistency: “Brands exist in the hearts and minds of the people who use them, and if you suddenly try to switch them—which I’ve seen many corporations try to do —you alienate the customer.” The same applies to individuals.

Investing in you

Even the most cynical will hopefully acknowledge some of the merits of authentic personal branding in career progression; think of the leaders you find most inspiring and what their brand does for them. Personal branding is also critical to encouraging diverse representation across the global workforce – much needed in today’s organisations. While a quarter of a billion women have joined the workforce since 2006, according to Catalyst workforce participation rate decreased from 52.4% in 1995 to 49.6% in 2015. The report also shows that women hold only 12% of all board seats globally.

More needs to be done to reset expectations and correct misperceptions; women taking full ownership of their personal brands and clearly articulating how they would like to be perceived – not how others choose to perceive them – is an important part in the journey to more balanced representation across our organisations.

Before starting on your journey to defining and living your authentic personal brand, here are four considerations:

1. Define your brand: It is all too easy to throw the baby out with the bathwater and try to develop a completely new brand. However it is important to pause and acknowledge the valuable traits of your existing brand and use this as a basis to reshape your brand. If your stakeholders always look to you because you have a track record of moving ideas from concept to reality, don’t take this for granted. Maintain this unique aspect of your brand and build on it to, along with other aspects you would like to be known for.

2. Live the brand (and deliver): As the businessman Henry Ford said, “[y]ou can’t build a reputation on what you are going to do.” Being clear in your mind about your personal brand is important, however it means nothing unless you deliver on it and establish your desired reputation amongst your colleagues and broader network. In the same way a number of the aforementioned BrandZ brands have established themselves as market disruptors and innovators, you too will need to demonstrate that you are able to live your brand by delivering on assignments and making the right impact.

3. Champion others and be championed: The She Runs It report highlighted the importance of championing others and also being championed – and men tend to champion others more proactively through endorsements than women. The report found that of the endorsements received by female professionals in leadership positions, only 30% of endorsements were made by other female professionals which compares to the 78% of endorsements made by men for other male professionals. What does this mean for you? Once you’ve developed your brand and demonstrated how you deliver on your brand, ensure you have a group of champions, including mentors, sponsors and fans, who can vouch for your credentials. Don’t forget to champion others while you are being championed.

4. Be authentic and remain consistent: Take a “me, myself and I” approach to personal branding. It is all too easy to emulate those individuals who seem to have it all, however the effort of living someone else’s brand can be all too exhausting and unsustainable. Focus on you and once you have established your own authentic brand, deliver consistently against it. Of course your brand may evolve as you progress or transition careers, but the fundamental characteristics of your brand should be unwavering.

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It Takes Seven Seconds to Make a Good First Impression!

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Guest contributed by Carolyn Leonard

No one is comfortable going into a bustling room filled with people that you don’t know. Many of us, despite whatever stature and success we may have achieved, still feel shy and awkward in those situations. To keep me focused and sideline some of the jitters, I set myself a goal of walking out having made two friends. To my mind, it’s not about how many business cards I can collect, but all about connecting, making good first impressions, and trying to forge mutually beneficial relationships from there.

Image via Shutterstock

Image via Shutterstock

To that end, a series of experiments by Princeton psychologists Janine Willis and Alexander Todorov conducted more than a decade ago and published in the July 2006 issue of Psychological Science resulted in some very interesting conclusions. They revealed “that all it takes is a tenth of a second to form an impression of a stranger from their face”. The authors went on to note that longer exposures don’t significantly alter those initial impressions (although they might boost your confidence in your judgments).

Women sometimes still face many challenges when it comes to career advancement. In particular, we believe that the quality of our work should speak for itself and for us. So, instead of showing up at a company cocktail party or event where we would meet people who if they knew us could influence our career path or even sponsor us we stay huddled behind the safety of our computer working away.

Part of my business development and marketing game plan is very straightforward. I call it “just show up.” I accept invitations to a breakfast, lunch or dinner where I will have the opportunity to meet new people. We get them in our “inbox” many times a day. I select two events a week to participate in where I will be meeting new people.

In order to make good first impressions I wear a smile and look confident. When I am at an event where I don’t see anyone I know, I scope out the room and try and identify someone who looks interesting. After introducing myself, I am always very conscious of looking for a connection or common interest. Good connections are almost always mutually beneficial.

In early June I went to a networking dinner knowing only one other woman in attendance. During the dinner, we discussed the importance of funding female led initiatives and of women supporting other women. I mentioned an idea that a group of women, myself included, are working to launch. We want to invest time, education and money in early stage, women-led companies. We want to hold workshops and boot camps to educate investors to learn what to look for in making these types of investments.

One of the women at the table perked up and said that that was exactly what she was looking to do with the next phase of her career. She has a wealth of knowledge and experience in building marketing programs and membership organizations from the ground up which no one else in the group has. She is a perfect fit for this venture, and by simply showing up, I found a great partner.

People promote people that they know and like. So becoming a good networker is an important tool in opening doors for new opportunities and friends. Join industry organization like WILD or Women In ETF’s, mentorship programs and women’s initiatives within your organization. Be seen and make meeting new people fun!

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How I Landed the C-Suite (And Why You Can, Too)

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Smartly dressed yyoung women shaking hands in a business meeting at office deskGuest Contributed by Deborah Gregory

Ambition, potential, and talent are incredible gifts, but so often they aren’t big enough hammers to help women shatter the glass ceiling. Difficulty breaking through to the C-suite can be frustrating, but I believe everyone has what it takes to become a leader worthy of notice. As I worked my way from law school to the IRS’ Office of Chief Counsel to finally co-founding my own law firm, I found that hard work, personal responsibility, goals, and gratitude are game changers that can propel anyone forward. Once you get those facets of your life in tune, anything is possible.

Focus on your dreams, not your gender

My mom always said, “Anything boys can do, girls can do better.” But when I was growing up, I didn’t see the world in terms of “boys’ activities” and “girls’ activities.” I just saw what I wanted to do, and I did it. Belief isn’t just a fundamental part of who we are, it’s a fundamental ingredient in what we’re able to accomplish. You really can do anything—as long as you believe you can.

Hard work beats talent

People tend to get hung up on whose more talented, but I find that hard work trumps talent every time. When I was in preschool, another student kept beating me at multiplication tables test, and I hated coming in second. I could have said, “Oh well, she’s just more talented than me,” but instead I started waking up early every morning to study even longer. I began making the best grades in the class, and the same strategy has worked for me ever since.

Don’t get hung up on talent—yours or others’. You may not always be the smartest person in the room, but you can always control how hard you work. Be the most prepared person in the room instead. That’s how you’ll get the deal, land the promotion, and break one more layer of the glass ceiling.

Own up to your mistakes

People are scared of making mistakes, but mistakes don’t actually define us. The way we handle the moments after a mistake is what truly shows the world what we’re made of. When you make a mistake, don’t bury it, ignore it, or blame someone else. Instead of running away, be proactive and own up to your mistake. Tell your supervisor and prove you will never let it happen again. Taking responsibility for your mishaps will show those you work with that you’re honorable, you’re responsible, and you care, which will earn their trust.

Know where you’re going

I’m continually surprised that most women don’t have their goals written down. If you don’t have a map, how do you know where you’re going? Not having written goals is a career killer, yet it’s simple enough to do. Think about what inspires and excites you, and write your goals down twice a day. I write my core career goals down every morning and every night, and that simple task often changes the course of my day. Writing your goals down is simple, but it can change everything.

Start and end your days with reminders of gratitude and goals

Our days are defined by how we start and finish them. If you begin your mornings with a negative attitude and focus on what could go wrong and what you don’t like, the entire day is over before it can get started. I have a routine that keeps my attitude in check and my actions focused, and I think it’s a huge part of why I have been successful. Before I get out of bed in the morning, I take a moment to list the things I am grateful for. I even give thanks in advance for great things I believe will happen that day. When I get up, I write down my goals to remind myself of the clear direction I want for my life. I repeat a similar process at night to ensure I’m continually grateful and living a life of intent. Mindfully focusing on gratitude and goals reminds you of what you have to be thankful for and what you have to look forward to, instantly uplifting your attitude and your power to work for those ideals.

About Deborah Gregory

Deborah Gregory, Esq., is cofounder of Gregory Law Group, PLLC, a Texas based boutique law firm specializing in tax representation as well as business and estate planning. After attending the South Texas College of Law and Boston University School of Law, Gregory launched her career at PricewaterhouseCoopers as an international tax associate. She then worked for the IRS for more than 10 years, becoming a senior attorney in the Office of Chief Counsel. Gregory cofounded Gregory Law Group in 2013 to specialize in domestic and international tax issues and assist with all phases of audit, litigation, and collection processes.

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Happy Martin Luther King Day

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martin luther king
Martin Luther King Day is a public holiday here in the US that we always acknowledge. For our US readers, enjoy the day off and use it wisely.

For our readers all over the world outside this part of the Americas, I want to talk about what is means as I came to the United States many years ago with zero reference to this day off work but am now consider it to the most important of all non religious holidays.

Dr King, as far as I can see, asked for the American people to honor the code they proclaimed was the basis of law when the country was set up. Basic civil rights and a fairness to exist on an equitable footing as the next person. You know, liberty and all that.

I think the work is not done yet and we are in a place where progress was made and resented by some and therefore we had three policy steps forward and one to four steps back depending on how it all shakes out. I think we all need to think long and hard about how to ensure that there is liberty and equality and equitable practices in place for all members of society in all countries to thrive not just survive. Dig deep and act. Good people care and the awareness around equity rather than the concept of equality is at its highest now which means that meritocracy can be honored and conundrums removed in everyone’s minds.

I ask everyone who reads theglasshammer to reflect how in action and in thoughts you can be a person who levels the playing field and works for fairness. Change starts here.

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Career Progression – Moving Sideways and Diagonally to Move Forward

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By Nneka Orji

Image via Shutterstock

Image via Shutterstock

Most of us will be familiar with the typical career path within big corporates; the graduate entry role, the progression to middle management, and for a few who meet what are deemed to be the prerequisites, the senior management and leadership positions are within grasp. Career progression – in the traditional sense – has been valued by the pace at which individuals make it the top of the organisational hierarchy, and any move off the ladder or taking a non-traditional route has until very recently been viewed as detrimental to achieving the end goal. However things are changing; with technological advancement, evolving needs of the workforce, and a more diverse talent pool, the perception of a successful career is being challenged and new forms of career paths are being introduced. Could an unconventional career path lead to a more fulfilling and sustainable career?

According to the authors of “The Corporate Lattice”, not only is there value in reimagining professional progress as a lattice instead of a ladder, it is necessary to address the changing demands of today’s diverse workforce and the different landscape in which businesses operate. “In contrast to the traditional ladder, [the corporate lattice] is more adaptive, and therefore better suited to align with the changing needs, norms and expectations of today’s workplace”. Rather than focus on the next rung of the hierarchy, the lattice structure enables individuals to take on roles outside their immediate business areas – through secondments, international transfers, sabbaticals, and many other routes. By removing the barriers that exist in many organisations, this enhancement in mobility provides individuals with more choice around how they work and progress their careers.

A culture for diverse talent

While many employers see the benefits of career mobility – including greater employee engagement and enhanced productivity, some still grapple with redesigning career pathways and fostering the organisational culture needed to make career transitions work successfully for the individual and the organisation. However, it is no longer just a nice to have. Bentley University recently conducted a study, the results of which are documented in the PreparedU: The Millennial Mind Goes to Work report. According to the report, 66% of millennials surveyed are no longer striving for the top job but rather looking to start their own businesses. If their current employer does not offer the career experiences they are looking for, they turn their attention elsewhere. With employees now more able and better equipped to seek career opportunities outside their organisations, it is increasingly important for business leaders to address this need for flexibility in career models to ensure they attract and retain top talent.
This isn’t unique to millennials who are predicted to make up 75% of the global workforce by 2025. Last year LinkedIn found that across the 20,000 people surveyed across 29 countries, almost a third were looking for a new job. Yet the opportunities employees are seeking can sometimes be found in their existing organisations – if only lateral transitions, international secondments and the like were encouraged. How do these open roles get filled? With external candidates. According to talent management firm Cornerstone, HR professionals recruit externally for almost two thirds of open positions. It seems illogical to do so, particularly given the costs which are estimated to be almost twice the cost of recruiting internally.

The female pipeline also benefits from the lattice approach. While the enhanced flexibility provides caretakers (although changing, the majority of caretakers are female), perhaps less frequently discussed is the opportunity a “lattice mind set” provides for women to pursue those stretching roles which lead to leadership positions. According to a Catalyst study, women are still less likely to be put forward for such “hot jobs” – those with high visibility and are “mission critical”. Of those female and male leaders surveyed, 62% attributed a significant contributor to their career success to such high profile assignments, and only 10% stated that formal training programmes had contributed more significantly. While a number of factors lead to men still being offered such positions more than women, the current relatively low representation of women at senior levels (in which candidates for such “hot jobs” are identified) does not help. Is the only option for women to wait their turn for the next rung on the ladder to become available before they too can be considered experienced enough? Clearly not. With the lattice approach, and a concerted effort from business leaders to acknowledge the value of diverse experiences, this “wait in line” bottleneck in our talent pipeline can be eased further if not completely removed.

Plan, act, and communicate

So how can you make the most of the lattice career approach – seeking opportunities in that may require a sideways or diagonal move? Although the organisational framework might not yet exist within organisations to foster this lattice model, individuals seeking diverse and “stretching” experiences now must be proactive in realising their ambitions. There are three things to consider: your plan, when to act on the plan, and how to communicate with your key stakeholders.

Plan: Before plunging in head first, it’s important to develop a strategy. Perhaps the most challenging aspect of the corporate lattice is that there is no one model that can be prescribed. The lattice model encourages and enables individuals to have greater accountability for their career paths; accepting roles that seem unconventional to others, but clearly support the individual in realising longer term ambitions.
Being clear on your desired outcomes from the move is a critical part of your plan, but just as important is deciding when to call time on your current role. Arianna Huffington’s recent announcement reminds us that “moving on” is an important part of self-development and there must be a clear sense of purpose. Moving because you’re fed up, while a valid reason, should not be the only reason to lead you to act.

Act: Once you have developed your plan and identified the right opportunity, don’t be paralysed by indecision. There will be those who question your move and even those who doubt that it will be beneficial to your career progression. While feedback can be helpful, some of it will be white noise. At the heart of the lattice approach is the individual – not just in terms of the recipient of the benefits, but also in terms of the driver. You are in the driving seat so don’t let conventional approaches distract you from your goal.

Communicate: Planning and acting won’t suffice if you are to make the most of a lattice career model; being able to clearly articulate your experiences and communicate your skills and value-add as a result of your diverse career path is the finishing touch. Anna Ranieri’s piece last year in Harvard Business Review provides some practical tips on how to address the communication challenge. Develop a narrative which brings together your valuable experiences – from the volunteering experience while on sabbatical, to the marketing role while on secondment. In a world where the lattice approach is yet to be fully embedded, being able to tell a coherent story about your unconventional career choices is a key factor for success.
In time the lattice approach will be the norm; top talent in every organisation will continue to seek opportunities to further develop and learn (the common trait of some of the most successful leaders), but rather than just consider external roles, they will be in organisations which offer diverse opportunities and encourage lateral moves. Career progression won’t be limited to forward moves; sideways moves and sometimes “pauses” will be recognised to be just as valuable if not more so.

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