Tag Archive for: behaviors

Beyond the Performance Review: The Assessments That Build Self-Aware Leaders

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assessments build self-aware leadersMost senior women we speak to have done the work. The MBA, the stretch assignments, the careful navigation of rooms where they were the only woman at the table. They have developed sharp strategic instincts, learned to read organizational dynamics, and built reputations on delivering results.

But even with all that experience, there can be a moment where a promotion goes sideways, a team isn’t performing, or a stakeholder relationship never quite clicks. Where the question stops being what do I need to know and becomes what do I need to understand about myself?

That is where coaches who are skilled and qualified in psychometric assessments can be particularly useful as there is value in triangulating this data as a third piece to add to “you, according to you” and formal or informal feedback from others.

Why Self-Awareness Is a Strategic Necessity, Not a Soft Skill

Organizational psychologist Tasha Eurich, whose research involved studies with nearly 5,000 participants, found that while 95% of people believe they are self-aware, only about 10 to 15% actually meet the criteria when objectively assessed. In leadership, that gap has direct consequences for the people you lead and the outcomes you are responsible for.

For women in senior roles, the stakes are compounded. Catalyst’s well-documented research on the double bind describes a dynamic many readers will recognize: behaviors that read as confident and decisive in a male colleague are routinely perceived as aggressive or abrasive in a woman, while collaborative and approachable behaviors can be coded as lacking authority. The margin for misreading your own impact and for having your intentions misread by others is narrower.

Self-awareness, in this context, is political and strategic intelligence and creates an opening for situational awareness. Understanding how your behavioral tendencies are landing, and to learn to watch if there is a gap between “your intent and your impact” is the growth work in coaching. What you default to under pressure is integral to separating leaders who plateau from those who keep growing.

The good news is that this is not guesswork. At Evolved People Coaching, the four tools we use most often each answer a different question and we work with you to identify which one is the right fit for where you are right now.

Four Questions Every Leader Needs to Answer:

1. How do I naturally behave — and how is that landing in different situations with different people?

Tool: DISC Assessment

DISC maps your behavioral tendencies across four dimensions: Dominance (how you respond to challenges), Influence (how you engage with people), Steadiness (how you respond to pace and change), and Conscientiousness (how you approach detail and process). It is not a measure of intelligence or potential; it is a map of your default operating style.

What makes DISC particularly powerful is what it reveals about the distance between how you experience yourself and how others experience you. Consider a senior leader who describes herself as direct, efficient, and results-focused. Her DISC profile confirms a high Dominance pattern. Her feedback tells a different story: her team finds her unapproachable, and two high performers have quietly started looking elsewhere because they feel that their leader cannot hear their ideas and it is not worth it to bring up risks. She isn’t doing anything wrong by her own logic, but without understanding how her style lands with others and adjusting accordingly, she creates an impact she never intended.

This is the gap DISC is designed to close. Not by changing who you are, but by making your behavioral defaults visible so you can choose when to lean in and when to flex.

2. Is my team actually working — or just coexisting?

Tool: Five Behaviors of a Cohesive Team

Individual self-awareness will only take you so far if the team around you isn’t functioning. The Five Behaviors of a Cohesive Team, based on Patrick Lencioni’s widely used model, assesses team health across five dimensions: trust, productive conflict, commitment, accountability, and results orientation.

The tool operates at two levels. For intact teams, every member completes and debriefs the assessment together. What typically surfaces is a shared picture of where the team is genuinely cohesive and where it is performing a version of cohesion that is actually conflict avoidance or surface-level commitment masking real misalignment. For leaders who have inherited a team, are navigating a restructure, or aren’t getting the performance they expect from talented people, this version provides data where there was previously only intuition.

For individuals, a separate assessment helps you understand how you personally show up as a teammate regardless of whether your whole team is participating. This is valuable for leaders stepping into a new environment, those who have received feedback about their collaborative style, or anyone who wants to be more intentional about their contribution to team dynamics. Rather than waiting for the whole team to be ready, this version puts the insight in your hands immediately.

3. How am I actually landing with the people around me?

Tool: Qualitative 360 Assessment

A qualitative 360 goes directly to the source: the colleagues, direct reports, peers, and senior leaders are all stakeholders who experience your leadership every day. Conducted through structured confidential interviews rather than numerical ratings, it surfaces the specific behaviors that are building your reputation and the ones quietly working against you — patterns that no behavioral profile can predict, because they are grounded in the specific context of your organization and your relationships. There is huge psychological safety for the feedback givers because the data collected is anonymized and themed by topic so no comments can be attributed to anyone.

Used well, a qualitative 360 is not an appraisal. It is a rare opportunity to hear, in a safe environment, what people genuinely think and what they wish they could tell you directly. Given the depth of work involved, this is an assessment we typically offer as part of organizational engagements, but for the right leader at the right moment, it is one of the most powerful development investments available.

4. How can I change the behaviors that are hindering my highest potential?

Tool: Immunity to Change Mapping

The Immunity to Change Map process is a tool to uncover any hidden constructs in your subconscious mind that might be covert to you and therefore stopping you from doing the things you need to do to achieve your goals (that are overtly set in a goal setting exercise).

Nicki Gilmour, Founder of Evolved People coaching and theglasshammer.com states,

“Truly, this map is so useful early on in any work with our clients because it skillfully surfaces any or sometimes many implicit constructs that form a type of operating system or deep structure that left untouched, would result in most people wondering why they cannot do the day to day behaviors that would easily enable them to achieve their goal. This applies to any area of change, from working out to delegating work, to speaking up at meetings and even changing careers.”

Finding the Right Starting Point

These four tools address different levels of leadership insight: your default style, your team dynamics, your hidden limiting beliefs, and your real-world impact on the people around you. For most leaders, one will be the clear priority based on where you are in your career, what feedback you have received, or what challenge is most pressing. Our role is to help you identify which one that is, and to make sure the debrief and coaching that follows translates the data into something genuinely useful.

For organizations, our team development workshops use DISC, The Five Behaviors, and even Immunity to Change at a group level for leaders to build the shared visibility and common language that turns a group of talented individuals into a genuinely high-performing team.

The leaders who invest in this work consistently tell us the same thing: they wish they had done it sooner.

If you are ready to close the gap between the leader you are and the leader you intend to be, we would love to talk. Visit evolvedpeoplecoaching.com to explore our coaching programs and team development workshops, or get in touch directly to discuss which assessment is the right starting point for you.

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Behaviors of the Incumbent Leaders and Their Effects on the Rest of Us.

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By Nicki Gilmour, Executive Coach and Organizational Psychologist

The CEO Genome Project states that there are four behaviors that show up for senior leaders to set them apart.

A Genome project on anything is fascinating to me as it of course only can replicate on what went before and I am interested in futurism in conjunction with historical trends. Why? because otherwise from day dot until the end of time, we are going to have to live in denial that the legacy masculine trait data is skewing the potential of women and ironically modern evolved man. Why no one has really dwelled on this is a bit of mystery to me, or is it a conscious or unconscious omission? If we only talk about how old testosterone straight white American men have led, how do we expect women or other men who naturally are or aspire to not fit the mould of the stereotype?

The effect of us bowing to the patriarchy is serious. Lewinian Theory ( the foundation of organizational psychology and systems thinking) suggests that behavior is a function of our personality and the environment we are operating in. In real life, just about all of us can point to a female leader who has assimilated to what I like to call “Jack Welsh in a skirt” mode and with disastrous results for her and most who have to be part of that team. Yet, to punish that individual is to misunderstand the systemic forces and rewards that are real and active as long as the masculine trait pattern of leadership is considered the only one, or the superior one.

I have zero interest in stereotyping men into one group. I think there are amazing men out there but they too are subject to systemic forces that make them behaviorally choose (albeit consciously) to be people that given other conditions, they might not be.

This work is the key to Diversity. Diversity is culture work, it is not Noah’s Ark and until companies truly view it this way, there are only strategies to provide not real change to achieve.

So, in the meantime, if you want to navigate your career optimally and authentically, consider working with a coach who can help you.

Contact nicki@theglasshammer.com or nicki@evolvedpeople.com for a free 15 mins exploratory session.

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Behaviors That Build Confidence

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Female BossGuest Contributed By Melissa Greenwell

I’ve spent decades watching both men and women climb the corporate ladder to build highly successful careers. I have watched and listened carefully to understand the actions that enabled these people to be called out from the crowd. They weren’t all good-looking or even charming. If there was one single common thread it was confidence. Successful leaders behave in ways that caused them to be noticed, heard, and remembered. Admittedly, slightly generalizing an entire gender, I’ve observed that men, more frequently than women, seem to garner the confidence of a crowd more quickly. I believe that is because they more frequently demonstrate confidence-building behaviors. And I believe women can get the same result by more frequently demonstrating some of those behaviors as well.

This is not to say that as a women, you should act like a man or that you should not be your authentic self. In fact, you’ve got to be your authentic self. You are unique. Your thoughts are unique. The trick is delivering your uniqueness effectively. If you practice a few basic rules, you will deliver.

Speak First.

Yes, first, not last. It doesn’t matter if your idea is not fully baked, with all of the possible pitfalls identified. If you wait until everyone else’s ideas are heard, while you refine yours or, worse, come up with a reason why yours is not a good idea, one of two things will happen: You will never be heard, because you’ll never get the chance to speak, and the conversation will move on. You will never be heard because someone else said it first.

If you have trouble getting the attention of the room when you need it, there are a few techniques you can try. It starts with body language. Be confident. Don’t slump in your seat. Sometimes you need to interrupt. Some of you may think of it as rude. Call it what you will. If people talk over you and around you while you’re trying to get a word in, you have to be a little bold. Lean forward on the table, stand up, move to the front of the room. Speak concisely and with energy. Use humor. It helps people remember what you said. Don’t pause. If you pause too often or for too long, someone else will take the opening and run you off track.

Let’s talk about strategic use of profanity. I believe that there are moments—and they should be rare—when the occasional use of profanity can get the attention of your audience in a good way. Use at your discretion and only when the culture allows it. I am talking “hell” as in “what the hell” and words of that nature.

Stop Apologizing.

Stop qualifying your statements. Every time you preface your thought with an apology or a qualifier, you take power away from yourself and give it to the men in the room (because there are likely more men in the room). Stop it! You don’t really believe it when you say you’re not sure if it’s a good idea, right? You’re just being polite, because somehow you think the message will be better received if you apologize for it first. Let’s think about that for a minute. When was the last time that anyone trying to persuade you to buy anything apologized for their product? “I’m sorry, this car is a piece of shit, but I think you should buy it. Our consulting services might not be the best in class, but we will get the job done good enough.” Really?

Make Time for Face-to-Face Communication.
In this ever-connected, 24-7 world, it is easy to do all of your communicating electronically. And why not? Women (again totally generalizing) are such pros at multitasking, so why shouldn’t we carry on a couple of conversations at once?

For women who love to multitask—and many of us do—we often miss opportunities to demonstrate our thought leadership and therefore miss opportunities to be seen as a leader, by trying to do too much at once. Face-to-face communication is not always convenient, but it’s nearly always well worth it. Successful people understand this. They know it’s important to build relationships with those who are important to them, because relationships are the most critical element in influencing others. Women have to be effective at influencing both genders. Our communication style and method has everything to do with that.

About the author

MELISSA GREENWELL is the author of MONEY ON THE TABLE: How to Increase Profits Through Gender-Balanced Leadership (Greenleaf Book Group, January 2017). She is Executive Vice President and Chief Operating Officer of national retailer The Finish Line, Inc. You can learn more at www.melissa-greenwell.com

Disclaimer: The views and opinions of Guest Contributors are not necessarily those of theglasshammer.com

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