Tag Archive for: 2016

By Nicki Gilmour, CEO and Founder of theglasshammer

Nicki Gilmour - Founder of The Glasshammer.comTo review 2016 in context of women at work and the progress being made for professional women has been like a textbook case study for me as an organizational psychologist who works in diversity. I hope I can share with you how we can go forward and change the way we do this work. It is obvious that there is work to do and yet I am so incredibly anxious of the capacity of most people to ensure this moment is a launching pad for real progress and not the moment that we spiral down and turn the clock back thirty to hundred years. It truly could go either way. Progress is everyone’s responsibility to take and accountability has to be there- change starts here.

Recap the past ten years (see here for 2015, 2014, 2013, 2012, 2011, 2010 Year End reviews for a macro, multi-year view) to see how things aren’t changing over a fair time period. In one sentence, progress for women’s equality at work, based on promotional and pay parity for same work done and all things being equal, is just not there. This year, hasn’t seen much progress either and the fact is at board level there are no more women in board seats than there were ten years ago, unless mandated by quotas seen with an increase in countries that have a mandate in place (i.e. not USA). Senior management figure changes aren’t all that either and most women (and men) will tell you that they are working harder than ever.

A striking research piece of evidence is seen here in the 2016 PWC’s Annual Corporate Directors Report which includes responses from 884 public company directors, 83% of whom are male and 17% of whom are female. Overall, the findings state that 97% of respondents who think female board representation should be between zero and twenty percent were male board members. Worth noting, 3% of those who think that are female board members themselves. Then, the survey shows about a quarter of respondents said they believe there are a significant number of qualified diverse candidates out there with 93% of female directors saying that they at least “somewhat” believe that there plenty of qualified non-male, non-white candidates out there. “Somewhat” is not exactly resoundingly confident is it? And that implies that everyone thinks that there is an abundance of male candidates that are entirely ready for a board because somebody sits in these seats. I hate to tell you folks but we are all still holding up this blind spot of perceiving men to be more ready for leadership by virtue of being a man only. The emotions and desires driving “facts” are that maybe people want men in leadership roles because I have mentioned many times, women can be as equally sexist as men and sometimes even more so for many reasons including securing their own place in the pack.

How do we really create a meritocracy?

Do people want meritocracy? I do not believe all people do want meritocracy as the results of the US election show with 61% of white women who voted in the US election deciding that they do not want equal pay for the same work done as the man beside them and other actual policies that impact them directly. Then, these same women are turning a blind eye to sexism, sexual assault, racism and homophobia in some effort to believe that they do not rate basic protections of themselves and others as highly as other things. Except, what are these other things? Because upon examination there are no other things. It is not economic stability that is being sought and it doesn’t take a psychologist to tell you, it is the status quo of the white patriarchy that is being maintained by the very group best placed to disrupt it.

Do you think these women will ensure you do not have barriers at work if they believe that they deserve them for themselves in life? You tell me? Why does this happen? Why do “good people” do things that have a serious negative impact on other humans directly and knowingly? Look for your own cognitive dissonance and address the nuances in your behaviors that make you feel better but actually make you favor men over women as leaders and experts. What is cognitive dissonance? It is when you have a value or a belief and then you do something that doesn’t line up with that belief or you hold conflicting beliefs and feel that you need to align them. For example, you are against drink driving as a value but drive home from your holiday party drunk. You didn’t like this action or thought so then, you try to reduce the dissonance by devaluing the item, action or person and in this case like saying, “It was only a straight road for one mile and I only had two drinks, I was fine”. In reality, your belief is cancelled out by your actions that you then justify. We all do this but if you truly want to be an inclusive, fair champion of a level playing field for yourself, women, LGBT and people of color at work then turn the mirror towards yourself for a second because you can stop this process and you can live your diversity and inclusion values just as you don’t have to drive drunk.

Much like the research that I mention frequently called “Think Manager, Think Male” where men and women constantly rank male managers (as a group, not known individuals) as more competent, productive, stable, is your brain playing tricks on you. It is what you have been socio-conditioned to believe in part so of course this work of undoing all your paradigms and “what you Granny told you”, is not going to be easy.

For those who do want meritocratic conditions what will 2017 hold?

I think there are several things we can do as people reading this to move the needle for gender parity and general fairness to everyone. Also, from a career perspective you can choose your path, do not forget that!

Firstly, work for good companies who work hard at systems and culture to ensure an inclusive, progressive culture. Signs to look for when picking a company to work for are women at the top, middle and everywhere else. Good policies around families with men taking advantage of these policies and not just women as this will mean it’s not a one- gender policy in practice. Healthy, happy people and fair and clear talent systems are a must. It is not a coincidence if there are literally no LGBT or people of color working there. It is not a coincidence if women are not in the middle or top of the house. Look for great leaders who do what they say they will do and have a value set that shows that they value you and all that you can bring to work, such as Lloyd Blankfein at Goldman Sachs when he made his marriage equality video. PWC’s Bob Moritz and Denis McNally have both walked the talk on promoting women to the highest positions in the firm. Accenture’s Pierre Nanterme has shown a lot of commitment to parity and is now involved in the newly formed Paradigm4Parity group. Watch leaders make their beliefs for equality translate through the firm in lived values by themselves paying more than lip service.

Secondly, keep it human. Tell your stories to help the people around you understand what diversity and multiple realities look like. Jennifer Brown, a colleague, competitor and comrade in arms to the mission as well CEO and author of her new book “ Inclusion: Diversity, the New Work Place and the Will to Change” puts it nicely,

When we share our diversity stories, it draws others to us who are looking for leaders who understand, who have paid attention, and who show their commitment to valuing diversity and creating an inclusive space around them where everyone can bring more of their full selves to their careers.

At least it is on the table, we know sexism is still here

Although it is bittersweet and mostly horrible to have such a fascinating case study of 2016 to show the lack of progress, at least it’s now issues are undeniably on the table. As Sophie Walker, Head of the Equality Party in the UK stated recently on the topic of new Prime Minister Theresa May doing nothing so far for gender parity, “At least now we don’t have to debate if misogyny exists. We don’t have to debate sexism,” she said. “I’m so used to starting interviews with people who begin by saying, ‘women are equal, come come, there isn’t a problem’.
Anyone who has any grasp on this can agree that 2016 has explicitly shown us, there is a problem.

It is not easy to understand why Teresa May is making little effort to advance women in the UK. Like many female leaders, there is often a strong need to reject such issues to gain credibility if the system and all the players are men and historically masculine behavior is rewarded. Assimilation can often be the only strategy, sadly. Vicious circle this sexism business, eh?

My advice to you is to see things for what they are and if you cannot, then go deeper, do the work to evolve and make the decision if you are a status quo protector or a change agent. Own it. Do not tell me you want to lean in and advance and then constantly make sure that you reinforce gender stereotypes and maintain barriers and biases for yourself and others. It simply is tedious otherwise to go through the motions because I cannot help you, if you cannot help yourself. I see a lot of people being a part of the problem, somewhat unconsciously to be fair and it is all of our jobs to change society, to be fair and kind. Involve the men on a very real level. Identify your male gender champions, they are usually the smart guys who see the business and human value of this equality stuff such as my new friend Adam Quinton or the guys at our Engaging Men event. Your job starts with educating your boys and breaking toxic assumptions of how it is to be a man. Empower your girls and break gender role stereotypes from day one.

Make 2017 a good one.

Happy Holidays from me and theglasshammer team

Hello 2017

By Nicki Gilmour, Executive Coach and Organizational Psychologist

As the year draws to a close this December, it is a good time in all the holiday madness to do some reflection at the end of a busy and often surprising year for many.

What has gone well for you this year? What would you do differently? How would you do it again?

It can be useful to do an “after action review” of some of the interactions and situations that occurred for you in your home and work life to see what you have learned. We cannot change some of the outcomes, but two things are under our control, how we react to what has been handed to us and secondly what behaviorally we will do different in the hope of different outcomes in 2017.

If you did not get the job you wanted this year, even if you were truly ready for it then it is worthwhile to understand which parts where truly down to you (skills, traits, behaviors and even take a hard and honest look at mistakes) and what was really not to do with you. What do I mean by that? Simply put, culture and trends, was the country, firm or team trending in a certain way? Always understand the external environment that you are operating in. Secondly, did others have false perceptions about who you are or what you are capable of? Understand what is really you and what is imagined about you and then try your best to close that gap positively and navigate the rest of it as gracefully as possible.

Lastly, make sure the system is not flawed and that meritocratic processes are in place so that a clear and fair promotional criteria will reward those who deserve the job.

It is not lost on me that while writing this advice to you that politics does not abide by these rules, but I am confident that good firms do, so as Goethe said ” Choose wisely, your choices are brief but endless.” My advice for reviewing 2016 and planning for 2017 is exactly that.

If you are interested in hiring an Executive Coach to help you navigate your career then please contact nicki@glasshammer2.wpengine.com for a no obligation chat to discuss options

By Nicki Gilmour

Nicki Gilmour - Founder of The Glasshammer.comIt is December already so time for the annual Year in Review 2015 piece that looks at the progress, of the professional woman at work in the macro and micro sense. On a general level and where we can measure stats for boardrooms and management numbers, I have to report very little progress. However, on a company-specific level, some firms get it and are doing a great job at a comprehensive plan to tackle the issue of having a representation of women at all levels. Citi have just announced the addition of two more women to their Board for 2016- congrats to Ellen Costello and Renee James on those appointments.

I have outlined three crucial points in this article for any firm to take notice of when embarking on this journey. The other continuous notable effort that I think is worth mentioning is the increase in male gender champions and my favorite open letter of the year comes from John Ryan as he writes to Michael Moritz showing us that men also care about the endless stereotypes that make a mockery out of talented people of both sexes.

What do leaders who “get it” look like?

People, and specifically leaders of companies who get how to really create culture change around this very unresolved gender dilemma, all share a common ability. Smart leaders understand that they personally have to get involved as well as re-engineer processes to support behaviors beyond the evangelizing part. Leaders comprehend the strategic nature of what needs to happen, that companies are eco-systems and so every action has a reaction downstream and are prepared to address multiple areas at once. Since the culture of any team, company or even country is simply a culmination of ‘how we do things around here’, what and who gets tolerated, as well as what and who gets rewarded for their work means that any firm who can hold behavioral boundaries can improve their culture for all working there. It can be a win win and not a zero sum game.

Pierre Nanterme, CEO and Chairman of Accenture is the latest leader who is putting his money where his mouth is. He has aggressive hiring targets, revealing his goal as 40% of new hires being female by 2017 as well as initiatives to ensure pay parity at entry level and throughout a woman’s career to ensure women don’t get left behind. This disparity has been documented by Catalyst and others over the years to be almost $500,000 in the span of their career earnings.

Nanterme states,  “We believe strongly that gender equality is essential for a high-performing, talent-led organization. This commitment extends to pay, and we strive to ensure that all our people – women and men – are compensated fairly and equitably from the moment we hire them through the milestones of their careers here.”

Why do I believe Nanterme? Or least believe he has a shot at it? Well, other than the fact that he actually believes there are equally talented women as men to hire, unlike Mike Moritz of Sequoia Capital who just last week stated that there are no qualified women for him to hire (in Silicon Valley venture funding), Nanterme has addressed his blind spots whereas Mike has just showed his cognitive bias when he unwittingly revealed his closely held paradigm that hiring women would probably be a reflection of him lowering his standards.

That is the differentiator for me and as an organizational psychologist who is nine years into this topic with several live projects under my belt and the publisher of 4000 articles on theglasshammer.com, I find that the barriers to progress are definitely systemic but correctable, such as accurate succession planning processes and equal pay for the same job done. More interestingly, is that the maintainers of these barriers are actual people and it is entirely feasible to address issues just like any other area of operational efficiency and resource optimization but their refusal to acknowledge there is a problem beyond some sort of Noah’s Ark approach of ticking off lists is where the work gets weird.

We all have bias in the sense of preference but it is how preference is built in us that needs closer examination-let’s face it, when you have all the cards and have bias towards hiring one type of person and the rest of the system is aligned to support the stereotype, the stakes to change aren’t so high to address your own paradigms in life. Hence the word ‘diversity’ is a misnomer because what we are talking about in actuality is about who we choose and authorise to lead us, manage projects and generally get heard. It is all a meritocracy project and meritocracy exists in very few places if at all.

What three things can companies do better in 2016 to ensure progress?

Action #1 Leaders can lead on equality.

Status quo doesn’t change organically ever. There are levers and deliberate actions to take. How managers act will enhance or minimize the effects and impact of any program or policy that even the best HR team or women’s network could produce. So ensure they act well. Why leave that to chance?

By being a sponsor to ensure the right people get promoted or get allocated onto a project, men and the senior women that can “lift as they climb”, this can change the world one person at a time

Action #2 Stop expecting the women in your firm to fix the gender issue

Attracting, hiring or promoting women shouldn’t be a “woman’s” thing. Too many times, I see women’s networks trying to address these issues whilst everyone else gets on with their day jobs. Exclusively outsourcing this work to ERGs, networks and committees is really erroneous. Why would you put the onus on the group that is asking for their fair share of promotions and access to sit at the power table to be the people to fix the inequities in the system?

Not all companies leave all the work to the women and the women’s networks to deal with the issue. Simply put, it is everyone’s problem to fix inequities but some people can fix it faster than others due to their official influence on talent processes and workplace culture.

Action #3 Women and Men all need to address their biases

One of the most surprising elements that I have personally discovered over the years is that some women revere men as stereotypical leaders more than men do, or on a equal par, even if they themselves are arguably the smartest person in the room. Fascinating to say the least and it happens in small and big ways, from deferring to the male counterpart in meetings to unconsciously believing that men make better leaders. I have talked about this at length in other articles in other years.

My advice? Admit you are part of the problem (if you are) because everything you need to know about how ridiculous we all are, based on the binary of gender identity and how being a woman is still somehow a trait that effects a woman’s ability to lead, manage, do deals and generally do well at work can be seen most compellingly here.

While we are on the subject, can we dispel the myth that brain science has anything to do with performance at work (and men are from next door not Mars as it turns out).Social conditioning has a lot to answer for and you can do something about that as the impact is real with the latest research from Accenture showing that Gen Y women despite everything we have told them are still less likely to ask for a pay rise than their male counterparts and 47% of this particular survey respondents cannot see a path to the top.

Finally, can you get everyone on board? Of course not! But those who don’t will be in the minority both in numbers and effectual influence and power, so let’s get started! Smokers still want to smoke on airplanes, right? The difference is culturally a shift took place only because a law and a process facilitated that shift. Think about it.

We wish you a peaceful, prosperous and Happy New Year to all theglasshammer.com readers and supporters.

By Nicki Gilmour