“When I started my career, I didn’t appreciate the extent to which different is good in our business,” says UBS’s Janine Shelffo. “Thinking differently and approaching problems from different angles is critical in coming up with great ideas for clients. Being authentic is more important than fitting the stereotype of an investment banker and is a stronger foundation for building long-lasting client relationships. As I look back on my career, I believe that being a little different became one of my biggest strengths.”
Shelffo, who describes her career path as “surprisingly linear,” recently celebrated her 26th anniversary of working on Wall Street. After graduating from Georgetown, she started as an investment banking analyst in mergers and acquisitions, then focused on high-yield and distressed investments before earning her MBA from Columbia Business School. She returned to investment banking at DLJ, where she joined the sector coverage team focused on tech, media and telecom and has subsequently maintained that focus for almost 20 years, working for Credit Suisse and Lehman Brothers prior to joining UBS seven years ago. Shelffo currently co-heads the firm’s Technology, Media and Telecom investment banking effort for the Americas.
When asked to describe the professional achievement she is most proud of, Shelffo laughs and points to her resilience, having survived two bankruptcies and three sale transactions of her employers during her investment banking career. “You have to learn to replant, reposition and roll with the punches, and commit to earning the respect of new colleagues along the way,” she says. “Hopefully the volatility of the financial services industry won’t be quite as dramatic going forward, but the fact remains that the ability to adapt and reinvent yourself is a key skill set in our dynamic industry.”
Unprecedented TMT Industry Shifts
Right now Shelffo is immersed in the significant impacts of disruptive technology across the sectors she covers.This includes significant changes in consumer content consumption, communication and purchasing habits, including mobile adoption that has been faster than predicted. As a result, the economic models in the industry are changing dramatically as advertising dollars shift away from historical categories with incredible speed, content bundles unbundle, consumer appetite for subscriptions is tested, and the line between content and commerce blurs. In addition, the sheer amount of data and information available on customers and their purchasing and consumption habits has increased exponentially.
Not only are her clients trying to adjust their businesses to prosper in the changing landscape, many of them are also suddenly facing new competitors as some of the historical distinctions between technology, media and telecom companies fade. Shelffo says all this disruption is incredibly intellectually stimulating, and adds that the best part of her job is waking up every day confident that she will learn something new.
Overcoming Stereotypes
As co-chair of the Diversity Council for UBS Investment Bank in the Americas, Shelffo feels good about the cultural transition that has taken place during her years in investment banking. “I believe the business case for greater diversity and inclusion in our business has been proven and that the large Wall Street firms are intensely focused on it,” she says. Yet negative stereotypes of a male-dominated investment banking environment persist, and she admits to being frustrated when some young women on college campuses shun the industry without thoroughly investigating it. In fact, she says UBS and other banks have started reaching out to women on campus earlier, specifically to get to them before they form false impressions and make up their minds that the industry is not for them. To that end, Shelffo took matters into her own hands and conducted a speaking tour on college campuses last year entitled “Navigating Wall Street in Heels.” She also created a webcast on “Women on Wall Street” for the bank’s inaugural sophomore program that was distributed through social media and is available on UBS’s website.
What she does see as a potential impediment to increased diversity is a lack of senior female role models. This makes it harder for women to see themselves as the primary client interface and can undermine the self-confidence necessary to bring their whole selves to work as they move along the career path. “Being a trusted advisor to clients actually requires a lot of skills that are more stereotypically female, such as gently building consensus, fostering collaboration, active listening and navigating emotionally charged situations. Our role is often to help other people look smart and, for better or worse, that’s something that women generally do well.” In addition, Shelffo points out the significant increase in gender diversity among clients in her coverage sector and notes, “Our female clients are delighted to see gender diversity on our side of the table too.”
Supporting Women
Shelffo urges younger women to resist what she sees as a growing trend to try to plan their whole lives before leaving college. “These days I find that many young women are calculating how the job will accommodate a family and evaluating the merits of finding a career path that’s less demanding before they’ve even started out,” she says. “If I’d had that mindset, I might have talked myself out of investment banking and never discovered what an amazing career it can be. In truth, it would have been entirely speculation since I had no idea then what it would be like to be a mother or how supportive my future husband would be of my career.” She advises young women to focus on how to maximize their learning and build a strong foundation to create career optionality, rather than trying to be clairvoyant about how their lives could unfold a decade or two down the road in a particular job.
These days, Shelffo views diversity among new hires on Wall Street as less of an issue than retention of women over the long term. “Our incoming class was 40% female last year and I feel very good about that,” she says, “but data shows that across Wall Street there is an acceleration in female attrition starting at the director or vice president level,” which is typically the point when women are stepping up to be a primary client interface and are also often simultaneously starting their families. Transitioning from subject matter expert to new business originator can be very intimidating for women and men, and it often happens at the same time they are dealing with meaningful transition in their home lives.
She sees some women opting out at that juncture because of the pressure they put on themselves. “We hire women who are Type A and used to being the best of the best.When you’re balancing a family with a banking track, you are often out of your comfort zone on all fronts and it becomes harder to feel like you’re doing an A+ job in everything,” she says, adding that many conclude they’d rather find a less-demanding career path to get back to feeling “best” in all areas of their lives.She points out that raising preschool-aged kids, while working in a demanding occupation, is a really challenging life stage for both men and women, and that it is difficult to maintain perspective and appreciate that it’s a relatively short period in the arc of a long career. Shelffo commends financial services firms for doing what they can to support young families and applauds UBS’s recent increase in paid primary and secondary caregiver leaves by 33% and 50%, respectively, in the United States.[C1]
Shelffo says her diversity council is intensely focused on the issues of female retention at this mid-level and is launching multiple initiatives aimed at that population. For example, Advance, a year-long UBS program for Directors that was launched in 2015, combines networking between women to encourage peer support, individualized coaching to increase skills and confidence and a sponsorship program that encourages senior executives across the bank to champion these women. “We have incredible rising female talent in our investment bank and these women are poised to become the next generation of amazing role models, so we want to support them in every way we can,” she says.
She is sympathetic to the challenges the managers of these women face in their efforts to be supportive. “They want to make sure that their promising women know that there are opportunities to downshift if they want or need to, but don’t want to be patronizing or suggest that their ambition levels have suddenly changed because they are starting families,” Shelffo says, acknowledging that it’s a difficult balance to strike and that managers are understandably worried about saying the wrong thing. Her diversity council is also launching a Fostering Diversity & Inclusion training program for senior managers in the investment bank to provide them with the right support and tools to feel better equipped for those conversations.
Finding the Right Balance to Thrive
“A career on Wall Street is a marathon not a sprint. It’s critical to recharge in order to foster creativity and original thinking,” Shelffo says. She claims that her best ideas for clients rarely come to her while she’s in the office and that clients don’t enjoy spending time with people who do nothing but work. Shelffo says that while she and her generation might not have thought twice about devoting every waking minute of their lives to their jobs when they were starting out, she commends today’s graduates for generally having more well-rounded definitions of success, which are more sustainable over the long term. New UBS initiatives like “Wickedly Smart Working” solicit and implement the best crowdsourced ideas from junior bankers to reshape current work practices in order to encourage employees to be successful in every dimension of their lives. [C2]
Shelffo is passionate about extracurricular activities which quiet the mind, and credits painting, yoga and meditation with being important to sustaining her own personal balance.A part-time student at the Woodstock School of Art, she now enjoys taking weekend painting workshops with her 13-year-old daughter, whom she proudly describes as an amazing artist.She is also a trustee of the Kripalu Center in the Berkshires, the largest yoga and meditation retreat center in the country, and executive sponsor of the first UBS mindfulness program pilot in development for later this year.
“There is no one-size-fits-all blueprint for balance in a demanding career path,” she says.“It is a deeply personal thing.It’s an issue for men just as it is for women, and it’s not just about family time.You must have the self-awareness to figure out what you need for renewal and the self-confidence to create space for it.”
Margaret Anadu, Managing Director, Goldman Sachs
Voices of Experience“There is some truth to the millennial stereotype that we want everything in business right away,” she says. “But I’ve found that the hard work you put in during your early years will really bear fruit later on. Whether it was changing roles or working on a tough transaction, everything I went through along the way made something else in the future easier. Tenure is something that I encourage my generation to respect and place value on.”
Anadu joined Goldman Sachs’ analyst program directly after graduating from Harvard in 2003. She says that the program was the ideal entrée to both the firm and the industry as it allowed her to learn all facets of the business and form a close-knit group of colleagues whom she relies on to this day. She spent her analyst years in the firm’s Securities Division, delving into the markets and helping to serve the firm’s clients. Taking advantage of the firm’s opportunities for mobility, she spent her final year as an analyst in the Urban Investment Group, where she climbed the ladder to eventually become a managing director. “I loved it when I started, and I love it today,” she says.
Impactful Work
Goldman’s Urban Investment Group deploys the firm’s capital by making investments and loans that benefit urban communities, largely in underserved neighborhoods. When she first started, investments were in the $2 million range; in 2014, the group committed $300 million in its biggest commitment for a project to date – the Essex Crossing project on the Lower East side.
“That illustrates the growth of the firm’s appetite in terms of these transactions,” she says. The capital is being used to transform a moderate-income community on the Lower East side [C1] to create a new multifaceted neighborhood that includes affordable housing, market rate housing, a community center, a senior center, new retail and more.
Along with the increased transaction size, interest in the sector has grown from all sides – from other corporations, institutional funds and even business schools which now offer classes in impact investing. “The more types of entities that get involved, the better for our work,” she says, adding that it’s been extremely rewarding to watch the next generation of impact investors develop, including her team of 30 “incredibly smart, ambitious people,” as she describes them.
Putting Stock in Early Career Advice
Anadu says she wishes she’d recognized that all the advice she got early in her career would end up being so pertinent along the way. “People at our firm take a lot of time to sit down and mentor you, and I’ve realized that along the way, the advice I’ve used the most is what I heard back when I started. If I’d known how relevant it would all be, I would have captured it in a notebook,” a practice she uses these days, which she recommends as a way to reflect and invest time in thinking about your career intentionally.
She also advises women who are starting out to realize that their network and mentors should be comprised of people at all levels. “A mentor is traditionally thought of as someone senior who will lift you up, but peers and even those who are junior can be impactful,” she says, adding that those she began with at Goldman as analysts have been helpful all along the way, giving advice on projects or how to view a client issue differently.
She says that the industry is continuing to evolve with more senior women, and the ranks will continue to grow, offering more opportunity to mine their examples of success and how to balance work and family. “All the efforts we are making today will have impact on the senior level landscape 10 or 15 years from now.”
Anadu says she grew her own mentoring network through her involvement with Goldman’s Emerging Leaders Program, designed for high-performing vice presidents. In addition to gaining a senior sponsor, she was able to build a network across the firm through the panels and informal events, developing useful contacts and mentors who have helped as she advanced.
Hobbies Then and Now
As a new mom, Anadu notes that she now spends most of her free time with her six-month-old daughter but she still makes time for her favorite hobby, walking, which dovetails well with her work. “I love to walk the streets of New York and learn about new neighborhoods,” she says.
Have You Been Told You’re Overqualified? Here are some Tactics to Help You Get Your Foot in the Door
Managing ChangeRead more
Voice of Experience: Meredith Addy, National Chair Patent Litigation, Katten Muchin Rosenman LLP
People, Voices of ExperienceAddy initially earned a degree in electrical engineering for one important reason: she recognized the value of being financially independent, and when researching which careers were the most lucrative, engineering came out on top. To maintain a balance, she combined it with a double major in something about which she is passionate — art.
After graduation, she decided to parlay her technical education into a career that was more “people-facing” than a typical engineering career and pursued law school to become a patent lawyer.
New Degrees, New Opportunities
With the ‘90s recession in full swing, Addy’s background as an electrical engineer lawyer gave her an advantage, and she joined Willian Brinks Olds Hofer Gilson & Lione (“Brinks”). She remembers how privileged she felt to be an associate at the large, established intellectual property firm and worked there for 17 years.
While an associate at Brinks, she returned to school at John Marshall Law School to earn her LLM in intellectual property, which introduced her to new areas of law, but one of the biggest benefits was the networking opportunities the school offered. Her teachers were federal judges and top practitioners, and she also forged meaningful relationships with her peers that have paid off as they have risen in the industry.
One important connection she made was with the Honorable Paul Michel, a federal appellate judge specializing in patent cases. She told him that if he ever needed a law clerk, she would love to be considered, and a year later, his office contacted her about an opening, which she applied for and earned.
“That clerkship really focused my career,” she recalls, adding that it was a bold move that put her on a new path.
After a year in Washington, D.C., she returned to private practice at Brinks where she focused on federal appeals in patent cases. She was named a partner in 2000 and stayed there until 2011 when it appeared the firm was going in a divergent direction. “Because of the great people, I would have loved to have stayed at Brinks for my entire career, but I got to a point where I needed something different than the firm was able to offer.”
She had learned that she enjoyed the process of managing, building and growing teams so turned her attention to finding an opportunity where she could run a practice. She moved to Steptoe & Johnson’s Chicago office as managing partner and head of their office, which she doubled in size during her tenure.
“It was fun to be collaborating with the people whom you respect in the community and whose company you also enjoy,” she says.
While there, she started to note that the practice of law was changing and that individual skills were no longer enough to gain an advantage so she returned to school and earned her MBA at the University of Chicago. “At various points in my career, different accomplishments appear to be my biggest achievement, but right now it’s earning that MBA because it reinvigorated my interest in my career and in new ways that I could succeed.”
She then landed at Katten Muchin Rosenman LLP, which was looking for someone to chair and grow the patent litigation group, and she was eager to apply her managerial skills to running the practice and large litigation teams.
Along with her legal work, Addy is currently focused on trying to develop a new model for reviewing and billing legal services. “Most clients are looking for a better way to forecast to management what the legal costs should be,” she says.
Women in the Legal Field
Addy believes that there are issues that will always make it harder for professional women than men. “If I’m the one having the child, I have to take time to be with the child, and that will affect my career path. Life is about choices: You can’t have it all, all of the time, but if you plan well, you can do a lot,” she says. “Even in today’s legal practice, however, there are subliminal biases you can’t get rid of, and no matter how hard we try to level the playing field, women will always be working harder.”
As a lawyer and former engineer, she understands firsthand the importance of encouraging more women to pursue careers in male-dominated industries. She sees a need for more networking-based women’s groups for mentoring and business development opportunities. “We can be successful in the system as it is, but women need to help women,” she says, adding “We network differently than men do, and that’s a fact.”
Addy, who wishes she had had the confidence and assertiveness when starting out that she developed later on, feels passionately that women need to be taught to be assertive because you will never get what you want unless you ask for it, even pursue it. “People will notice your good work, but that’s not enough. You have to ask for assignments and opportunities and put yourself out there. If you don’t ask, the answer is always no.”
On the Home Front
Addy still embraces the creative side of her nature, saying that creating and collecting art relaxes her mind and enhances her legal career. But her best stress relief? Her daughters, Jackie, age 14, and Meaghan, age 12: “fantastic athletes, outgoing girls and my buds.”
Professional Women in Germany: The Chutes and Ladders
Career Advice, NewsIt may be surprising to learn that no other industrial nation has as few top female managers as Germany. Despite having a female Chancellor, there is a general sense that Germany today is stuck well in the past.
Only 11% of German companies have women within management positions. This is lower than the European Union average of 14% and way behind the United States and Canada who have around 40% parity. Many see Germany’s corporate culture and even German society as the biggest obstacle to German women gaining footing in the corporate world. Reinhild Engel, an equal opportunity official at the German company Schering says, “Women have to fight for lead positions. We have to change the company culture and the social culture.”
Some say that Germany is simply stuck in the past. Gabriele Schaffran-Deutschmann, a recognized advocate for women also in Schering stated, “I think it’s true that Germany is 20 years behind.” Today’s Germany has a firmly entrenched masculine working culture. In Germany fewer women work full time than in France, Great Britain and all of the Scandinavian countries. Of those who do join the workforce, less than 4% reach positions of top management.
In politics German women are also lagging behind many of the other EU countries. Economist Ute Klammer, who led a study on German women and work which was presented to the federal government recently stated, “Most European countries have more women in leading positions.” There is a growing sense that Germany is behind its more gender progressive neighbours. Current German tax laws are also seen as responsible. Klammer also said, “If you look at West Germany in particular, there is a strong breadwinner model. There is still the idea that the man supports the family and the female works part-time, if at all.”
These systemic problems have had massive effects on the corporate world. Men still outnumber women in Germany’s boardrooms 8 to 1 despite a federal cabinet which is comprised of 40% women. According to the DIW economic think-tank, women occupy just 7 percent of executive board seats among the 30 largest companies on Germany’s blue-chip DAX index.
This problem is compounded by the lack of German women returning to work after having children. This is caused in part by the current parental leave law which states that an employer can return to the same or, an equivalent job up to 3 years after childbirth. However despite the law encouraging 98% of women back into the workforce, employers are often leery of both hiring women in the first place and of promoting them when they come back.
Hans-Olaf Henkel, the former president of the Association of German Industry says, “A very limited number of women advance after they have children. Women are more or less forced to quit in Germany.”
These deeply entrenched gender roles are sometimes attributed to Germany’s turbulent history. A German female banking executive who refused to be identified recently stated, “After the war, so many men were lost, it was essential for women to raise their children as a duty to the Fatherland. If you left your children to others, you were a rabenmutter, a bad mother, like the raven bird pushing her little ones out of the nest.” Barbara Schaeffer-Hegel, founder of the European Academy for Women in Politics and Business stated, “The mother ideology of the Third Reich and the conservative women’s’ politics in the postwar time have left deep marks. The division of the areas of public and private were cemented with the exclusive responsibility of women for the private areas– caring for children and ensuring the welfare of the family.”
These cultural inclinations toward raising one’s own children singlehandedly have left their mark on Germany’s daycare systems. These factors make companies even more wary of promoting women. “It’s a lot harder to reconcile having a family and a career in Germany than it is in most developing countries and almost all industrial nations,” says Schaeffer-Hegel.
The present reality and the future progress
But there are signs that things are getting better for Germany’s corporate women. According to Fidar, a German initiative which promotes female managers, women held 11.1% of positions in executive and supervisory boards in 2013. This is a huge 4.6% jump from 2011. But while this is impressive, Fidar was quick to express that much more work needs to be done. Fidar president Monika Schulz-Strelow said, “It is not enough to bring one woman into the supervisory board. In order for things to change, several women must be in leadership positions of a company.” Fidar states that for actual change to occur and remain so, at least 20-25% of German management positions must be filled by women.
In 2014 the figure for women in supervisory positions rose to 16.2% causing great fanfare in the German media. However what was less promising is the mere 5.9% of women in executive boards. This figure rose just 3.4% from 2013. Schulz-Strelow went on to state, “Nearly a quarter of Dax companies are completely free of women in their leadership. The realization is spreading that having women in the executive and supervisory boards is very good for a company. Yet despite this, companies which simply bring one woman into a leadership position but do not change the culture will simply lose those women again.”
In order to avoid this, Chancellor Merkel and the German government have suggested installing female quotas for German corporate positions. These quotas are being taken very seriously by the media and during policy debates. Merkel has promised that from 2016 on, women must hold at least 30 percent of corporate board positions in some of Germany’s biggest listed companies. And while the debate for and against these quotas is still in heated progress, there is at least consolation in the fact that the argument exists at all.
By Ben Rozon
Its all about the money. Getting that pay rise
Career Advice, Career Tip of the Week!Let’s start with the financial factor of feeling or being actually underpaid for the job that you do. First thing to do is to do some research on what your peers get paid online and yes interviewing is a way to do this as well as conversations with trusted peers. Secondly, before leaving, there are ways to explore pay and compensation changes with your boss and your HR team without threatening to leave and never present an ultimatum and especially if you don’t actually have a new job to go to. Do Not Bluff unless you are independently wealthy and can afford some time off.
Go to your boss and say that you would like to take him or her to lunch to chat about the past year. If you did a great job, present your case and ask for a higher base and/or a higher bonus or commission structure. Sometimes base salaries are harder to play with than commissions but ultimately if you are truly under market values ( as women often come in lower than men on base salary) there is a real case to give you the bump that aligns you with peers. If it is just about the money, and you are otherwise pretty happy, then why jump ship to an unknown workplace culture and structure? This conversation is worth having and then you can decide what to do!
By Nicki Gilmour, Executive Coach and Organizational Psychologist
Contact nicki@theglasshammer.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work
Voice of Experience: Michelle Orozco, Assurance Partner and Diversity and Inclusion Leader, PwC Mexico
Voices of ExperienceOrozco serves as a role model of a professional woman capable of successfully addressing work/life balance.
She joined PWC in 1997 as an auditor, soon heading to London where she spent four years assisting in developing guidance for accounting standards used by the firm worldwide. She returned to Mexico City, where her successful experience from London formed a critical part of the business case for her admittance to the partnership as an expert in International Financial Reporting Standards (IFRS). Her current role as head of Global Accounting Consulting Services in Mexico includes supporting clients with complex transactions, assisting with internal and external training in IFRS and providing advice to clients with respect to their accounting approaches.
“Everything that affects our clients is of interest to me, and it’s vital that we are prepared for the accounting consequences of global and national economic issues so we can advise them.”
She also was appointed diversity leader in June 2014, which she terms both a great honor and a great challenge. “My background is more technical and related to numbers so dealing with diversity initiatives allows me to explore a different side with more emphasis on business skills. It’s been a learning experience I have appreciated.”
Rooting Out Subconscious Bias
Orozco believes that subconscious bias is still prevalent in Mexico, reinforcing the stereotype that women should stay home and men should be the bread winner. “That belief can affect decisions about who is the best person for a certain role,” she says, adding that there needs to be an emphasis on accepting that not all women and men have the same desires.
“We need to focus on talent, rather than gender, and be cautious about how our beliefs may affect decisions that could prevent women from continuing to grow.”
For their part she says that women need to realize that they don’t need to be super women. “As long as you’re delivering results, you can manage your personal and professional goals. Take your flexibility and use it as needed and make sure you have the balance of teamwork you need at home and at work.”
Over the years, she has found that women face greater challenges in tackling balance. “Becoming a partner involves difficult work, and you have to make a choice that you will be sacrificing some of your personal time, but you have to balance that with the pride you feel in your professional accomplishments. In truth the sacrifice has been very limited; I’ve never had to miss an important family event or any of my children’s special occasions,” Orozco says.
She also believes that young women should carefully consider their partner’s support of their career aspirations. “It’s vital to ensure that you have the same interests and goals. Here in Mexico we have cultural differences, and some men believe women should stay at home, so that’s an issue that should be addressed.”
She has also seen great strides in men being more upfront about their desire to spend time with family, and that’s where she believes flexibility is important.
And she has seen that women have a role to play too: “We don’t always help other women, and that needs to change. We need to be more open and understanding that even if it was difficult for you, it doesn’t have to be as difficult for others.”
Making Time for Other Women and Family
That belief plays into her ongoing efforts to mentor other women. She has recently assisted in creating a firm network to discuss issues such as personal brand, improving confidence and other professional skills that they will formalize this year. She is also part of a mentoring initiative with the American Chamber, and next year will be involved in “Reach Out” — an initiative first introduced in India that involves PwC, American Express, Microsoft and General Motors. Women will be selected to network and attend monthly professional development sessions and also be mentored by the CEOs of those companies and others in the group.
A mom to three children, two boys, ages 12 and 7, and a four-year-old girl, Orozco relies on other supportive women, including connections she has with other families via her children’s schools.
Orozco prioritizes personal time, visiting her parents and friends often and focusing on her husband and kids. They enjoy traveling but also spending time at home, going out to the cinema or weekend restaurant nights, where, as she says, devices are forbidden and distractions are few, so they can really connect.
Being the Mentee You Were Meant to Be
Mentors and SponsorsFailing to put enough thought into career objectives, expecting mentors to do most of the heavy lifting and neglecting to show appreciation for the time commitment made by mentors could put a strain on the mentor-mentee relationship.
Read more
Real Midlife Crisis
Career Advice, Managing ChangeIn the UK, the dramatic increase in unemployment and decrease in labor force participation in women over 50 is being attributed to two factors: downsizing in the public sector and elder care. In the US, it is assumed that middle aged women are dropping out of the workforce mostly to care for their aging parents. Elder care is a very real issue, but it isn’t the only one. Since this trend accelerated during the recession, there must have been important factors related to the economic downturn, as well. Have late-career women continued to drop—or be pushed—out of the labor force in the new economy, and what is going on beneath the surface?
Following Up
The UK Since 2012
According to 2014 data from the Office for National Statistics in the UK, the unemployment rate for women between 50 and 64 has decreased by 12% since that 2012 article was written, however, the decrease in unemployment for men in the same age range has been much higher: 31%. Based on data from the same source, it appears that British women in the last third of their careers were still struggling in 2014. It is likely that the decrease in the number of public sector jobs, where British women are overrepresented, has indeed played an important role in this. It seems that unemployed women who previously worked for the government may be having trouble finding new jobs.
The US in Perspective
The US statistics on labor force participation show that middle-aged men and women took a similar, recession-related hit. The reason why unemployment among later-career women stands out is because it’s in contrast to much more static levels of employment among younger women. In the US, the recession hit men aged 20 to 34 harder than women in the same age range, but mature women were hit as hard or harder than men of the same age. Since young women tend to be the lowest paid employees, this might reflect a purge of workers who have traditionally earned more: men and higher level employees of both sexes. It’s also related to the fact that young men are overrepresented in construction and manufacturing, which are especially sensitive to economic troubles. That said, the diminishing role of US women in their prime earning years is a cause for concern. Most of the experienced leaders who hold top positions in business and finance are 40 and up.
Changes in Midlife
Some late-career women who have dropped out of the workforce have done so because of job loss. Others quit their jobs to care for aging parents or to change tracks. The problem is, both voluntary and involuntary job loss in the middle years can be devastating to future earning potential. The dynamics of unemployment in the last 15 or 20 years of a woman’s work life are complex and are affected by both age and gender. Since the recession, many late-career professionals who lost their jobs have been forced into lower paying and lower status work. Faced with that eventuality, some women are doubtless choosing to abandon the search for work if they can afford to. Nobody wants a reduction in status and a cut in pay.
Entrepreneurship
Perhaps some middle aged women are fed up with glass ceilings, realize that they’ll never be as successful as they’d hoped, and are leaving large corporations at the height of their careers. But are they dropping out of the labor force permanently? Some are taking the time they need to refocus and begin new projects. In the US, women are the majority of entrepreneurs and in the UK, the number of women starting their own businesses is increasing steadily. Many women who have not been handed leadership positions in larger organizations are starting their own companies, where they can take the lead much more decisively, guiding the culture and direction of an enterprise.
Frustrated in the Final Third?
There’s no denying that many women who should be at the height of their power in business and the professions—women in the final third of their work lives—are feeling frustrated, especially if they have not yet been able to meet their professional goals and are feeling stuck. However, the grass is not necessarily greener on the other side. Entrepreneurship isn’t for everyone, elder care is incredibly demanding both physically and emotionally, and simply not working? Many find that it isn’t as nice as it sounds. Family is important, but in most cases, there is a way to stay close to aging parents without sacrificing everything else.
When we’re faced with a late career challenge, there are so many answers other than dropping out or accepting defeat: transfers, job switches, entrepreneurship… and sometimes the answer is simply to call on other family members and professionals for help with aging parents, or to restructure our thinking about work after a period of unemployment.
By Deidre Miller
New Year, New Job? Not so fast
Career Advice, Career Tip of the Week!Over the next five weeks we will look at each of these factors to give you a sanity check on whether you truly are leaving for the right reasons.
By Nicki Gilmour, Executive Coach and Organizational Psychologist
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Voice of Experience: Janine Shelffo, Managing Director, Co-Head Technology, Media & Telecom Group, Americas, UBS Investment Bank
Voices of ExperienceShelffo, who describes her career path as “surprisingly linear,” recently celebrated her 26th anniversary of working on Wall Street. After graduating from Georgetown, she started as an investment banking analyst in mergers and acquisitions, then focused on high-yield and distressed investments before earning her MBA from Columbia Business School. She returned to investment banking at DLJ, where she joined the sector coverage team focused on tech, media and telecom and has subsequently maintained that focus for almost 20 years, working for Credit Suisse and Lehman Brothers prior to joining UBS seven years ago. Shelffo currently co-heads the firm’s Technology, Media and Telecom investment banking effort for the Americas.
When asked to describe the professional achievement she is most proud of, Shelffo laughs and points to her resilience, having survived two bankruptcies and three sale transactions of her employers during her investment banking career. “You have to learn to replant, reposition and roll with the punches, and commit to earning the respect of new colleagues along the way,” she says. “Hopefully the volatility of the financial services industry won’t be quite as dramatic going forward, but the fact remains that the ability to adapt and reinvent yourself is a key skill set in our dynamic industry.”
Unprecedented TMT Industry Shifts
Right now Shelffo is immersed in the significant impacts of disruptive technology across the sectors she covers.This includes significant changes in consumer content consumption, communication and purchasing habits, including mobile adoption that has been faster than predicted. As a result, the economic models in the industry are changing dramatically as advertising dollars shift away from historical categories with incredible speed, content bundles unbundle, consumer appetite for subscriptions is tested, and the line between content and commerce blurs. In addition, the sheer amount of data and information available on customers and their purchasing and consumption habits has increased exponentially.
Not only are her clients trying to adjust their businesses to prosper in the changing landscape, many of them are also suddenly facing new competitors as some of the historical distinctions between technology, media and telecom companies fade. Shelffo says all this disruption is incredibly intellectually stimulating, and adds that the best part of her job is waking up every day confident that she will learn something new.
Overcoming Stereotypes
As co-chair of the Diversity Council for UBS Investment Bank in the Americas, Shelffo feels good about the cultural transition that has taken place during her years in investment banking. “I believe the business case for greater diversity and inclusion in our business has been proven and that the large Wall Street firms are intensely focused on it,” she says. Yet negative stereotypes of a male-dominated investment banking environment persist, and she admits to being frustrated when some young women on college campuses shun the industry without thoroughly investigating it. In fact, she says UBS and other banks have started reaching out to women on campus earlier, specifically to get to them before they form false impressions and make up their minds that the industry is not for them. To that end, Shelffo took matters into her own hands and conducted a speaking tour on college campuses last year entitled “Navigating Wall Street in Heels.” She also created a webcast on “Women on Wall Street” for the bank’s inaugural sophomore program that was distributed through social media and is available on UBS’s website.
What she does see as a potential impediment to increased diversity is a lack of senior female role models. This makes it harder for women to see themselves as the primary client interface and can undermine the self-confidence necessary to bring their whole selves to work as they move along the career path. “Being a trusted advisor to clients actually requires a lot of skills that are more stereotypically female, such as gently building consensus, fostering collaboration, active listening and navigating emotionally charged situations. Our role is often to help other people look smart and, for better or worse, that’s something that women generally do well.” In addition, Shelffo points out the significant increase in gender diversity among clients in her coverage sector and notes, “Our female clients are delighted to see gender diversity on our side of the table too.”
Supporting Women
Shelffo urges younger women to resist what she sees as a growing trend to try to plan their whole lives before leaving college. “These days I find that many young women are calculating how the job will accommodate a family and evaluating the merits of finding a career path that’s less demanding before they’ve even started out,” she says. “If I’d had that mindset, I might have talked myself out of investment banking and never discovered what an amazing career it can be. In truth, it would have been entirely speculation since I had no idea then what it would be like to be a mother or how supportive my future husband would be of my career.” She advises young women to focus on how to maximize their learning and build a strong foundation to create career optionality, rather than trying to be clairvoyant about how their lives could unfold a decade or two down the road in a particular job.
These days, Shelffo views diversity among new hires on Wall Street as less of an issue than retention of women over the long term. “Our incoming class was 40% female last year and I feel very good about that,” she says, “but data shows that across Wall Street there is an acceleration in female attrition starting at the director or vice president level,” which is typically the point when women are stepping up to be a primary client interface and are also often simultaneously starting their families. Transitioning from subject matter expert to new business originator can be very intimidating for women and men, and it often happens at the same time they are dealing with meaningful transition in their home lives.
She sees some women opting out at that juncture because of the pressure they put on themselves. “We hire women who are Type A and used to being the best of the best.When you’re balancing a family with a banking track, you are often out of your comfort zone on all fronts and it becomes harder to feel like you’re doing an A+ job in everything,” she says, adding that many conclude they’d rather find a less-demanding career path to get back to feeling “best” in all areas of their lives.She points out that raising preschool-aged kids, while working in a demanding occupation, is a really challenging life stage for both men and women, and that it is difficult to maintain perspective and appreciate that it’s a relatively short period in the arc of a long career. Shelffo commends financial services firms for doing what they can to support young families and applauds UBS’s recent increase in paid primary and secondary caregiver leaves by 33% and 50%, respectively, in the United States.[C1]
Shelffo says her diversity council is intensely focused on the issues of female retention at this mid-level and is launching multiple initiatives aimed at that population. For example, Advance, a year-long UBS program for Directors that was launched in 2015, combines networking between women to encourage peer support, individualized coaching to increase skills and confidence and a sponsorship program that encourages senior executives across the bank to champion these women. “We have incredible rising female talent in our investment bank and these women are poised to become the next generation of amazing role models, so we want to support them in every way we can,” she says.
She is sympathetic to the challenges the managers of these women face in their efforts to be supportive. “They want to make sure that their promising women know that there are opportunities to downshift if they want or need to, but don’t want to be patronizing or suggest that their ambition levels have suddenly changed because they are starting families,” Shelffo says, acknowledging that it’s a difficult balance to strike and that managers are understandably worried about saying the wrong thing. Her diversity council is also launching a Fostering Diversity & Inclusion training program for senior managers in the investment bank to provide them with the right support and tools to feel better equipped for those conversations.
Finding the Right Balance to Thrive
“A career on Wall Street is a marathon not a sprint. It’s critical to recharge in order to foster creativity and original thinking,” Shelffo says. She claims that her best ideas for clients rarely come to her while she’s in the office and that clients don’t enjoy spending time with people who do nothing but work. Shelffo says that while she and her generation might not have thought twice about devoting every waking minute of their lives to their jobs when they were starting out, she commends today’s graduates for generally having more well-rounded definitions of success, which are more sustainable over the long term. New UBS initiatives like “Wickedly Smart Working” solicit and implement the best crowdsourced ideas from junior bankers to reshape current work practices in order to encourage employees to be successful in every dimension of their lives. [C2]
Shelffo is passionate about extracurricular activities which quiet the mind, and credits painting, yoga and meditation with being important to sustaining her own personal balance.A part-time student at the Woodstock School of Art, she now enjoys taking weekend painting workshops with her 13-year-old daughter, whom she proudly describes as an amazing artist.She is also a trustee of the Kripalu Center in the Berkshires, the largest yoga and meditation retreat center in the country, and executive sponsor of the first UBS mindfulness program pilot in development for later this year.
“There is no one-size-fits-all blueprint for balance in a demanding career path,” she says.“It is a deeply personal thing.It’s an issue for men just as it is for women, and it’s not just about family time.You must have the self-awareness to figure out what you need for renewal and the self-confidence to create space for it.”