Susan NickeySusan Nickey, Executive Vice President and Chief Client Officer of leading climate investor HASI, is an agent for change. In her career, she’s learned that engaging directly but respectfully with detractors and designing fair, innovative solutions can lead to positive outcomes for both naysayers and pioneers.

“When you’re trying to come up with a solution or break down a wall, it isn’t simply saying, ‘it needs to happen.’ You have to spend a lot of time thinking about creative solutions to make it work for an incumbent who might say ‘no, I don’t want that’, or ‘I’m not going to do that.’ It’s how you listen to both sides of an argument and come up with a creative solution. Thoughtfully parsed risk allocation, for example, can enable both parties to move forward in a way that they both deem is balanced and fair for them.”

Nickey cites the clean energy industry itself as a perfect example of how creating innovative change can bring significant, positive impacts. “I have spent my whole career in the clean energy industry, becoming passionate about the cause of making the environment cleaner. Working with people who share my passion only makes what I do more fulfilling. Every day, I wake up with the thought that I have an opportunity to make a difference.”

Finding Her Way to Making a Difference

From an early age, Nickey knew she wanted to make a difference. She recalls in elementary school her mother lecturing her that it was her obligation to “make the world a better place,” observing she was naturally talented. Although Nickey initially considered a career in medicine, her focus and interests migrated to pursue a career in global finance as a path to tackling “big international problems.” But it wasn’t until she met a business client of her father’s, a Swiss banker, who advised her to set a path forward and commit to it, that she started to set herself on a dedicated path to achieve her goals.

With a strong, early focus on languages and math, Nickey entered the University of Notre Dame, majoring in Finance and studying abroad for a year in France. She completed her formal education with a master’s degree from the Foreign Service School at Georgetown in International Business Diplomacy. After taking a position at ABN AMRO Bank and being accepted to join their first non-Dutch expat program, she was on the road to fulfilling her early dreams of a career in international finance. But an unexpected opportunity within ABN AMRO arose that changed her trajectory when she was offered the chance to join the Bank’s first energy-focused project finance group. Nickey remembers her boss at the time telling her that she should grab the opportunity to work in the U.S. power industry, foreseeing it would become a “game-changer.”

“I was assigned to lead alternative energy. I ended up being at the brink of the industry before ‘renewable’ was a common industry term and before wind or solar were even on the landscape – but we were on the cusp of what we now call the ‘renewable energy industry.’ Looking back at my early discussion with that Swiss banker, I frequently give that same advice to other people making career decisions. Namely, it’s important to set a course, to be on a path, and to show that you’re driven and that you know how to get places. But adding from my own experience, I also emphasize being open to pivoting along the way – to consider new opportunities that arise – and if it’s the right one, grab it. You never know where it will take you! And if you’re like me, the framing you developed in your early days will stay relevant in your new career chapter and can still bring you to where you set out to go originally on a different route.”

Since that pivotal decision to move to the alternative energy sector in 1988, Nickey has continued to build her career, earning several accolades and recognitions along the way. Among these awards are Tamarindo’s Wind Power List (2023), A Word About Wind’s (AWAW) North American Power List (2018-2022), AWAW’s Women’s Power List (2021), Environment+Energy Top 100 (2021), and The Cleanie Awards Woman of the Year (2020). Nickey also currently serves as chair of the board of the American Clean Power Association.

Becoming a Leader in the Clean Energy Industry

Being at the forefront of a new industry allowed Nickey to flex her creativity to develop solutions to the challenge of getting people on board with investing in new energy sources, which in the early days seemed cost prohibitive.

“I remember the early days when the consensus was that wind and solar would never be more than ‘alternative’ – and would only amount to 1% or 2% of our total energy mix because they were unaffordable. It was important to stand back and say, ‘how do we make it more affordable?’ And the solution was not just improving technology, but also driving innovation in financing structures and lowering the cost of capital for an energy industry with high upfront capital costs but harnesses an energy source which is free. If you believe like I do that we need renewable energy, that we need cleaner energy, we have to keep finding innovative solutions. Saying ‘No, this can’t work’ was not then and still is not an option for me.”

Learning to Work with Opposition

Nickey notes that she has been surprised by how you can change people’s approach or their entrenchment in an old model. Breakthroughs arrive by not only being persistent, but also by listening closely and mindfully, maintaining a rational mindset, and “meeting people where they are.”

“When you keep pushing forward and creating allies along the way and are not afraid to engage with detractors or people putting up walls, you can get great things done. I’ve been pleasantly surprised when the person I thought was an immovable opponent to something all of a sudden comes back and says, ‘Hey, it wasn’t about you. I’m really glad we got this done.’” She continues, “Everyone’s human and worthy of respect. If you can understand and acknowledge where they’re coming from – and find those points of common ground – great things can get done.”

Nickey credits her approach in part to her early master’s training at Georgetown. At the time, the program was led by Madeleine Albright and diplomats including Henry Kissinger would come to lecture. Learning from two great Secretaries of State, and other people during this time, the skills of the “art” of negotiation and diplomacy shaped her approach toward constructively dealing with opposition.

“You may not agree with everything but try to find a common ground and create some trust – establish a personal bond. With that, from my experience, I’ve solved and negotiated through my most intractable, unwieldy, and thorny situations.”

The Value of Mentors and Growing a Network

In her own life, Nickey prizes continued openness to learning and getting feedback from others. In talking about the value of mentorship, she notes that the gift of a true mentor is not only someone who gives good advice but also is willing to observe you closely, to see and to identify where there may be gaps. Nickey believes it is important to find people in one’s life who are willing to give candid feedback about strengths and weaknesses and are comfortable talking about personal opportunities for development.

“By yourself, it’s very difficult to see the whole picture of your life – how you come across to others in your business life, in your personal life. And looking back, the best mentors in my life were the ones that pushed me the hardest – the ones who prompted me to understand myself, then take my game to the next level. For me, that was the best career help I ever received.”

Going beyond individual mentorship, Nickey emphasizes the importance of leveraging a network of mentors, particularly as a woman, in energy or finance. “People get ahead or get in the door because they have mentors, sponsors, and networks. You still have to walk through that door each day and deliver yourself – being devoted to building a real network will prove invaluable to opening doors and creating opportunities. And now, where I am in my career, I’m surrounded by successful women at all levels. I have the opportunity to leverage that network and develop it to be even stronger than it has ever been.”

Collaboration is Key

Collaboration has been a key component of Nickey’s leadership approach, and it features strongly in her advice for women who are mid-career in their leadership journey.

“Respect everyone who is in the room with you. You have been asked to work on a multi-level team, be mindful not just of ‘the boss’, everyone in the room has ideas to bring and value to contribute. By listening to everyone, and respectfully communicating to everyone horizontally, not in silos, you will bring people together to drive forward whatever project or whatever collaboration you’re working on. Work to ensure everyone is engaged in a successful outcome.”

Nickey loves competitive sailing. She grew up sailing and racing and enjoys the opportunity to get back into competitive sailing now that she lives in an area on the water in Maryland.

“It’s very much a collaboration: learning how to speak to each other clearly and efficiently, being close enough to know what the other person is going to do, having a basis of trust that everyone’s going to do their part, and that if something starts going wrong, being confident to know how to pitch in and that the team will all come together. I realize I not only like sailing and racing because it is beautiful to be out on the water, but it is also very much a tactical intellectual sport to navigate the wind, the weather, and the waves. Best of all, it also reminds of the beauty of teamwork.”

By: Jessica Robaire

Ann MilettiBy Ann Miletti, co-lead portfolio manager of the Wells Fargo Asset Management Private Market Value (PMV) Equity team

When I tell people what I do for a living, I am often met with puzzled looks.

These experiences always remind me that asset management is a complex and often misunderstood business – despite the fact that the industry is inextricably involved in the financial and retirement plans of most Americans. Since it is Women’s History Month with International Women’s Day celebrations still resonating, with the theme #betterforbalance, it is a great time to talk about realities, myths and opportunities that come with working in asset management. And, how it is an underdiscussed career path that many women could take, in many forms, either on the retail or institutional side of the business.

My Journey to Co-lead Portfolio Manager

I’ll admit, when I started my career as an elementary school teacher, I would have had the same reaction. However, 29 years ago my path took a sharp turn that caused me to fall into asset management in a most unconventional way. After my son was born with a serious heart defect, I needed to stay home to care for him while my husband worked during the day. But the tremendous financial implications of his illness and of life in general did not allow me to remain unemployed. So, I found a job working the midnight shift at a call center for a local financial firm. This job allowed me to learn about the financial markets and various product offerings from the ground up. Unbeknownst to me at the time, it would be the stepping-stone for a successful career as a portfolio manager at Wells Fargo Asset Management. I currently, along with my team, manage about $4 billion in assets.

Still today, if you ask a high school or university student who is exploring career options or majors what a fund manager or asset manager does, most do not know. Sadly, if they do know anything, it may not be something positive. Hollywood, the media and politicians often portray the financial services industry – and Wall Street in particular – as immoral, driven by greed and selfishness.

In all honesty, asset management, like most industries, has produced its fair share of bad actors. And the financial crisis of 2008 further tarnished the reputation of financial services overall.

Yet the true value of asset management is rarely discussed, which is unfortunate. I firmly believe that the majority of asset management professionals go to work each day with the goal of creating wealth for their clients and helping them prepare for their financial needs, both for today and for the future. Today, our industry in some way manages about $28 trillion in retirement assets in 401(k) plans, pensions and other vehicles.1 Our mission is to help people achieve their dreams, such as sending their children to college, buying their first home, preparing for retirement or something much bigger.

Asset management provides a worthy and fulfilling career – a notion that I believe remains widely misunderstood. For example, I know the returns we generate for our clients are meaningful and make a significant difference in their lives. And without finance, the economy would not grow, creating fewer jobs and hurting all of us, no matter your profession or financial standing.

How do we change the perception?

To start, we need to educate people at younger ages about financial literacy and encourage them to practice responsible money management skills. This is something I am both passionate about and involved in with high school-age kids today.

We as an industry must also stop talking in jargon that is difficult for a mass audience to understand.

In addition, asset management and financial services in general need a pipeline of curious, dynamic-thinking, and diverse people. To attract the right talent, our industry must do more to educate everyone about the value that we provide to individuals, families and society.

We need to more actively embrace diversity, including encouraging young women equally and early to be interested and  confident that they belong in the asset management field – and maybe, most importantly, that they are needed because of their skills.

In research conducted by Wells Fargo Investment Institute,2 we found that women’s attributes such as patience (trading less), discipline (through asset allocation) and a willingness to learn (seeking advice from an investment professional) have allowed them to earn higher returns on their investments for the risks they do take. That is essentially the essence of investing – maximizing returns in the face of risk.

We must find ways to communicate the financial stories of success. Hollywood may have immortalized the slogan “greed is good” with many of the recent depictions showing a persistently evil industry – but that just isn’t so. Nest eggs have grown, college educations have been paid for, endowments have been built up and civic building projects have been completed. These are just a few examples of how society has benefited from the industry.

I am grateful for my career in asset management, a field that thrives on the many strengths and attributes of women.

Dale MeikleBy Dale Meikle, PwC

Icelandic primary school children born in the 1970s and ‘80s expressed disbelief when told that a man could be President.

Their mental map didn’t include little boys aspiring to the presidency — because all they’d ever known was a female president. It’s a favorite anecdote of mine because it flips common gender stereotypes while cementing their power.

Gender equality leads to better outcomes for everyone, a theme International Women’s Day elevates this year with their #balanceforbetter theme. At PwC, we approach IWD as another opportunity to challenge stereotypes. The most limiting stereotype at work is that women are predestined to be caregivers. Outdated family leave policies lie at the root of gender inequality in the workplace and beyond. Until they’re refreshed to give individuals and families more choices, women will continue to make up a minority of leaders.

PwC’s US CEO, Tim Ryan, recently said, “Together a new employer-employee relationship can expand what the old one did for decades, create shared prosperity and hopefully build better and more meaningful work and lives for millions.” Expanded family leave and a simple but intentional change in nomenclature will anchor this transformed relationship, paving the way for true gender equality in the workplace.

PwC found that the expectation of work-life balance is exactly the same between male and female millennials; research shows that men and women experience similar levels of work-life conflict and that fathers experience more work-life conflict than mothers. I can say anecdotally that the men I know take their caring responsibilities just as seriously as the women; and that my colleagues and friends without kids don’t value their family, friends, or time any less than those with kids. PwC’s cutting-edge research on engagement drives home the point that the most successful leaders of tomorrow must discover how to deliver great performance by helping people individually thrive.

Beyond the essential birth and recovery period that women must continue to take, women and men should have equal access to time off and flexibility in coming back to work after the birth or adoption of a child. Furthermore, all employees should be offered a minimum amount of leave to care for the people they love. Employees are unique in their needs and the most successful companies will offer benefit choices that work for everyone. Companies and governments should be racing towards inclusive family leave policies, not plodding towards them – and some are beginning to show significant progress.

Culture Matters but Policy Helps

Territories leading in family leave policies are — not coincidentally — also top of the World Economic Forum’s Gender Equality Index. Iceland, a perennial leader on the Index, grants three months of non-transferable parental leave to both mothers and fathers and an additional three months of leave to couples to share as they choose. Its success lies in the uptake: about 90% of Icelandic fathers take the leave.

Netflix offers 52 weeks of paid family leave to women and men (and, with 41% female employees is one of tech’s leaders in gender equality across its staff population); Google and Facebook offer equal family leave to women and men. Last year, PwC US introduced six weeks of fully paid parental leave for all employees, with about 72% of new fathers using the full amount. Employees also have the option to implement a phased return to work after parental leave, allowing new parents to work 60% of their contracted hours at full pay for four weeks following a paid parental leave of absence. Other types of caregivers can receive four weeks of paid leave in order to care for certain family members with serious health conditions. PwC UK offers eligible parents of either gender 22 weeks of full pay and is encouraging more dads to feel like they can take it. Breaking through assumptions about men’s role in families and changing attitudes will be key to capitalizing fully on the good policies that already exist.

To be sure, gender equality is a complex issue with children socialized from a young age to play into narrow roles – and this calcifies the stereotypes that play out later in life. Even in countries with longstanding progressive parental leave – like Sweden – deeply embedded gender stereotypes from sources, namely, the media, hinder gender equality progress.

Globally, women continue to bear the bulk of unpaid care work. Leave to care for children and other loved ones matters now as it has never before because the workforce has transformed, while policies and even norms have stagnated. Many leave policies are woefully out of date, constructed to serve a majority of mothers who didn’t work outside the home and a majority of fathers who were happy to leave domestic duties to their wives. Around the world, family leave policies vary dramatically, with some countries lacking any mandated paid parental leave (United States), and others offering up to three years (Germany, Eastern Europe). In the UAE, new fathers get two days of paid leave, while in South Africa and India they get five. Research shows that new mothers are penalized financially at work, while new fathers are rewarded and these outdated or unfit leave systems perpetuate that trend. It’s not the fact of a woman having a child that hurts her career, but the assumptions that she is less competent and less willing to take on high-profile assignments.

When these policies were crafted, zero percent of corporate workers had caring responsibilities. Today, according to a recent HBR study, seventy-five percent of all workers have care responsibilities, regardless of gender, and regardless of whether they are single or coupled. Families have also evolved: same-sex, single parents, and blended families are exponentially increasing. It’s important to note that leave policies shouldn’t be limited to caring for children, but can and often do also encompass caring for partners/spouses, parents, grandparents, nieces/nephews, or other close family members. Many corporations don’t directly address leave for anyone other than children.

The imperative is there

According to a 2016 study, only 36% of companies have a global parental leave policy covering multiple types of leave, 94% include maternity leave, 76% include paternity leave, and 73% included leave when adopting children. Our leave policies are no longer fit for purpose.

We must provide more support and choices for our diverse workforce and use the term family leave to describe anything other than a woman’s short-term medical leave, when recovering from childbirth. Family leave is not only a gender-neutral term, but covers a wider swathe of employees and accounts for the changing family and household dynamics of today’s world.

About the author

Dale Meikle is the Global People Experience Leader at PwC International

Connect on LinkedIn

Follow on Twitter @dmeik