Voices of Experience Archives | Page 10 of 84

Caroline Samponaro: Head of Transit & Micromobility Policy, Lyft

“One thing I learned through my community organizing training with Midwest Academy is this idea of leadership: that giving power away is how you grow a powerful movement,” says Caroline Samponaro. “I focus on imparting that message to those I manage: how are we giving away power to build a strength of team and community that can be that much more successful?”

Samponaro speaks to how social issues led her to transport and the journey to feeling confident in her voice.

Social Issues Led Her to Transit

An epic bike ride through Japan is what first set Samponaro, an anthropology major at Colombia University at the time, on the unexpected trajectory of working in transportation.

While writing a thesis on the topic of bike activism, she then began to ride around New York City. She discovered an intriguing intersection between social issues and transport. While working as a paralegal, she started to participate in monthly Critical Mass bike rides on Fridays, an action to create safety in numbers for cyclists by reclaiming the streets.

After challenging an arrest while on a bicycle, she co-founded a group, with other law students and lawyers, called The FreeWheels Bicycle Defense Fund, that raised funds and provided legal support to help cyclists challenge their charges.

“I didn’t come into transportation from a planning or policy perspective initially,” says Samponaro. “I was intrigued about the way that it was an intersection point into cities and government and social issues.”

Though she gained entry into law school, she instead began in a working in transportation in a non-for-profit and never looked back. After twelve years at Transportation Alternatives across various advocacy roles, feeling her impact was limited in scale, she decided to move to the private sector with Lyft as the company expanded its scope to include micromobility.

Affecting Inclusion through Transport

Transportation is a pervasive industry because it touches most people on a daily basis, and Samponaro’s work is disrupting the norms we take for granted that weren’t always norms.

“In the U.S., we’ve spent more than a century building the private automobile into everyday life,” notes Samponaro. “There are New York Times articles from the introduction of the automobile era which reflect the public’s uproar over the invasion of these automobiles onto the streets, which traditionally had been used as gathering places, stickball locations, parks, food markets and all the things.”

“We also heavily subsidize single-occupancy vehicle trips to mask the massive toll this form of transportation takes on society – free parking, cheap gas, roads designed entirely for vehicular traffic. It’s not surprising that roughly 77% of Americans drive alone in their car to work. As we face big challenges like climate change, housing, and equitable access to transportation options, removing the single occupancy vehicle from day to day life is part of getting at the root of the problem,” she says. “Lyft as a company is challenging the premise of the single occupancy vehicle through rideshare, our large-scale bikeshare programs and the ways that we provide our customers with trip planning to integrate transit into a daily commute.”

Samponaro’s line of work in micromobility is focused on creating a network of shared bicycles and scooters that functions like a public transportation system. Though bike activism originally drew her into urban biking, she feels her work is helping to remove the identity politics from riding a bike, while overcoming some of the disadvantages of not owning a car.

“At the end of the day, if we’re trying to transform the way people get around, and make it more equitable and safe, it’s important that when people choose to get on a bike to go to work, they’re not making an identity decision,” she notes. “They’re making a practical one, with a tool that is available, easy and affordable.”

Bringing A More Diverse Human Element to Transit

“In the context of biking and micromobility, often the market is orientating itself towards the perspective of a young white male,” Samponaro observes. “I’ve tried to find opportunities, whether through my own perspective or bringing in the perspective of other women, to make sure we’re inserting a broader view into how we plan our programs and welcome people to our systems.”

For example, street designs generally make the thought of shifting to a bicycle both scary and implausible: “You have to be daring, and you shouldn’t have to be thinking about whether you’re risking your life in your transportation choice. That’s not logical, so I think that impacting the systems around people’s choices become the ways you ensure equity and access.”

“It’s important that there are engineers building models and algorithms to make non-driving easier and more attainable,” notes Samponaro. “I’m most excited about my work when I’m bringing the human dimension to that essential product development. Given how much this area impacts the lives of people, having a people-centric perspective on the work of transportation has been an asset that I can bring and that I find great satisfaction in.”

A Culture of Belonging

“Growing up, I just passed as someone that people assumed was straight. So I struggled mostly in the context of work with a feeling of being closeted, unless I chose not to be,” says Samponaro. “Always coming out over and over again has its own challenges.”

Working in a highly male-dominated industry, she has often been the only woman or one of few women at the table. As a married lesbian mother of 4.5 year old twins, the years have brought internal and contextual changes that have helped her feel confident in embodying her own voice.

“Getting to a place of success and building my career trajectory involved feeling bad about myself at times and being slightly insecure that it wasn’t going to go my way, whether it was the raise or the promotion,” she notes. “If I spoke too loudly in the meeting, was I going to be called out for being rude, as opposed to be appreciated for being assertive? As I became more senior, the biggest feedback I received was that I was not being considerate enough in my tone, the kind of feedback that I feel men don’t receive. So the context of being queer just layered on top of those feelings of insecurity and asking if I belonged.”

Samponaro notes that achieving successes is different than having an inherent feeling of ease and belonging: “The overwhelming sense I used to have was as hard as I was trying and as good as I was doing,” she recalls, “I wasn’t going to get asked to that drink or get added to that bike ride or get included.”

Samponaro accredits much of the belonging and encouragement she now feels to being in an environment where there is a dedicated emphasis on building an equitable company culture.

“I have personally grown to a place where I could feel belonging, but then Lyft is just a wonderful place to work in terms of the emphasis it places on creating affinity groups, recognizing people’s differences, celebrating them and creating opportunities for that to be happening all the time,” she observes. “There’s so much structure built around ensuring that the company is doing equitability, right. The intentionality is key.“

Now that she feels more confident in her voice, Samponaro seeks to become the ally that she realizes she may not have dared to be: “ln my attempts to make sure I kept my job and kept growing in the way I wanted to, did I do enough speaking out on behalf of others around me? Did I do enough ally work? I think the answer, probably up until recently, is ‘no.’”

Samponaro is recognized by those who mentor her for her focus and determination to create change through the work she does. She has learned to embrace her sensitivity and capacity for empathy, though at times challenging, as an asset which has enabled her to truly impact the communities she serves.

By Aimee Hansen

June 21, 2021/by Aimee

Natalie Tucker: Head of Strategy & Operations, Radioligand Therapy

People, Voices of Experience

“As a professional golfer, you either hire someone to run the business side of your career, or you run it on your own. I ran my own business, raised nearly a million dollars in capital, hired my whole team and traveled around the world,” says Natalie Tucker. “It was a great experience that taught me a lot about business.”

Tucker shares some unique insights from the golf course to apply in the workplace, why you should focus on influencing the influencers and the price she once paid for feeling unable to bring her whole self to work.

From the Golf Course to Health Care

Tucker was a professional golfer for ten years before she retired her golf clubs at the competitive level and moved into healthcare.

Though she realizes being a professional athlete, especially as a woman, is an inspiration to others to embrace your gifts and follow your dreams, she also felt compelled to find avenues to more directly impact the lives of others. Having been surrounded by the business of health as a golfer, she was magnetized to go into healthcare while leveraging the science-inclined side of herself.

“Being a professional athlete was fun and entertaining, but for me, it felt like something was missing. In my work now, I feel I am helping people and bringing value to them,” says Tucker. “The patients benefit from our work, and you really feel like you’re making a difference.”

After a period of working in a company that focused on artificial intelligence for skin cancer detection, she attained her MBA from Yale, before moving into consulting for pharmaceutical companies. Eventually she joined Novartis – where she heads strategy and operations for a business unit focusing on radiopharmaceuticals for the treatment of patients with various cancers.

Lessons For Navigating the Course of Business

In a unique training ground where her personal career depended not only upon her athletic ability but also on her business prowess, Tucker acquired many valuable lessons as an athlete that she continues to draw from, over 10 years after leaving the golf course.

Maintaining Calm Under Pressure

Tucker gives credit to her professional golf career for helping her learn to manage pressure and anxiety. Her ability to retain her LPGA Tour Card, and therefore her job for the following year, depended on her performance in a single four-day tournament. When the stakes are that high, with six-figure sponsors on the line, you have to stay in your center and focus.

“If you play poorly over four days, you lose everything. You lose your income, you have nothing,” she recalls. “So there’s a lot of pressure. I had to learn ways of self-calming: how do I quiet my mind, take two minutes and just relax, and empty everything out? I did that on the golf course to get through these really hard moments.”

“This is a hundred percent applicable to business. Before I go into an interview, before I give a presentation, before I talk with the CEO of the company – I take two minutes just to calm myself. All of the methods that help maintain an even keel transfer from golf to business.”

Visualizing Your End Goal and Pathway To Success

“In playing professional golf, you spend a lot of time visualizing or mentally planning what you want to accomplish,” she notes. “The best way to be successful in business is also to think about what you’re trying to accomplish, and ask yourself ‘What does the end goal look like?’ ”

Once you know where you want to go, it’s about setting the plan for how to arrive to that outcome.

“Unless you have a vision of where you want to go and a plan of how you’re going to get there, you’re not going to make it, this is true in golf or business,” observes Tucker. “When you play a tournament, you plan every single shot in advance and visualize yourself accomplishing it – For example, for each hole, you look at where the pin is, and you think of the best angle to approach it. This angle informs every shot ahead of it. It’s starting with the end in mind to inform your first move.

In business, not only do you need to identify ‘what good looks like’ and sketch a project plan for how you’re going to get there”, says Tucker, “but you also need to ask yourself who you need to bring in.”

Bringing In Your Support Team

“Running my own business as a professional golfer taught me how to work with people, and not just for the purpose of ‘transacting’. I learned how to understand what others’ needs are, and the importance of that knowledge to build a strong relationship,” says Tucker.

It’s a misconception that being a golfer is not also about being part of a team, as her team was essential to overall success.

“When I came into business, I thought I could be successful if I worked hard enough, but that’s not necessarily true. You have to bring others along with you for the ride,” she notes. “Similar to golf, the more you can bring the right team on board, the more successful you will be.”

Tucker feels that dialogue is what gives rise to the best solutions, as the combined insight from others is what often catalyzes the best path, not just your own thinking.

Influencing the Influencers

Previously very focused on personal performance, getting out of her comfort zone and moving towards greater focus on interconnectivity has ultimately been highly fulfilling and encouraged versatility.

“Taking the time and really getting to know people has been the most rewarding part of my career. I’m really happy that I’ve adjusted my style of work to look beyond the work itself, and broaden my perspective to focus on people.”

One of the biggest adjustments that Tucker felt coming into business, as a performance-focused introvert, was the necessary need to navigate the more strategic connections that are so often a large component of being effective in the business world. In golf, the bottom line of Tucker’s success was her performance down to the numbers. If she performed well, the right people would come to her.

“The hardest part about the corporate world is there’s no black and white success criteria. There’s nothing that says if you do well on this project, you will be promoted,” says Tucker. “It’s performance over time and there’s a whole communication network that took me a long time to understand, and adjust to.”

As she had to do with raising money in golf, Tucker has learned to engage beyond the people in her team, and not necessarily by going three levels up for visibility either. Her strategy has been to develop real connections with influencers to the decision-makers.

“What I see too often is people only building relationships with those people who are like them and in their comfort zone, often at the same level or nearby in the office,” she notes. “But people would really benefit by looking at an organization and asking: who are the key decision-makers, and who are the influencers to those key decision makers?”

“People often want to go directly to the key decision maker and say ‘get to know me’, but if you get to know the influencers of the key decision makers, you become an influencer in the organization as well,” she has realized. “When joining an organization, this is a good first step for those who are more introverted and looking to quickly create positive impact on the business because you’re able to have honest dialogues on key matters. It’s about reading the organization, and learning about its people – not their title, but who they are, and their communication networks. Once you understand the communication network of an organization, you can navigate it well.”

The Price of Not Bringing Her Whole Self To Work

As a professional golfer twenty years ago, Tucker’s brand was critical to her ability to raise funds and support her athletic career – and she went through a very tough lesson as a gay woman who did not feel she could risk being her whole self.

At one point, one of her major sponsors told her that he had heard rumors she was gay. If true, he made it explicit that this would be a dealbreaker for continued sponsorship.

“Now this was 20 years ago, and times were different, but I hid who I was. I changed my image, tried to behave and walk differently, and it destroyed my career,” Tucker states. “I was trying to be someone I wasn’t, and I wasn’t authentic to myself or to the world around me. If I could do it over again, I would have behaved differently, even though it would have dissolved my access to income at the time. Trying to hide who I was made it impossible to be great. I couldn’t be my best without being my full self.”

After leaving golf where success was so dependent on her image, Tucker found the protections of the corporate world to be a huge relief.

“There was a transition period, where I learned how to be who I was, without feeling that I was going to be retaliated against,” she notes. “Today, everybody knows my wife, Marion. I finally feel like I have the ability to be open, and to be who I am. But it was a learning experience for me, and it definitely wasn’t easy along the way.”

In addition to loving cooking, Tucker loves to be outside enjoying nature whenever she can, and still loves to compete. These days, squash, tennis with her wife (who she jokes is ‘not that bad’ on the court against her) and basketball, to stay in shape, are her sports of choice.

By Aimee Hansen

June 14, 2021/by Aimee

Anna Salek: Partner, Private Client Team Leader, Shearman & Sterling LLC

People, Voices of Experience

“Junior level women lawyers sometimes ask me for career advice, and I find the reoccurring theme is that they do not have a good understanding of their professional value,” says Anna Salek. “Very often, women grossly underestimate their value.”

Salek talks about her genuine appreciation for cutting-edge legal work, the growth in a lateral move, the two-way street of value and daring to do what scares you.

The Gratification of Top-Tier Work

“I get immense satisfaction from solving complex problems,” says Salek, who enjoys tackling legal issues that perhaps no other firm has been able to solve sufficiently or that have never before even been considered.

As the private client team leader at Shearman & Sterling with over 20 years of direct experience, Salek works with high-net-worth individuals and families to meet their wide range of legal needs and specializes the areas of trust and estates, tax planning and not-for-profit law.

“I am lucky to work at a top-tier firm like Shearman where the clients are interesting and the legal work is challenging,” she says. “I love the cutting-edge work where often there’s no precedent and the client is relying on my judgment and experience.”

Salek joined Shearman in early 2019 to lead their private client team and was drawn there by the firm’s rich history, impressive client base and dynamic women.

Be Willing to Move To Expand

“I think women, more than men, are more prone to say, ‘they’ve been so good to me here’ and view moving on to another firm as being disloyal or ungrateful. Well, that’s fine that they’ve been good to you – they should be good to you,” says Salek. “But you should also be good to yourself and not be shy about exploring other opportunities.”

While the practice of trusts and estates is generally gender diverse, it is more often men who head up the practice, so replacing C. Jones Perry at Shearman when he retired as team leader was a strong leap ahead for women in leadership in law.

“I was very dedicated and happy at another top-tier-firm where I grew up as a lawyer, and I stayed there for a long time. But moving to another firm made me a better lawyer as it allowed me to grow in different directions than I otherwise would have,” says Salek. “Making a lateral move can help you grow professionally, but equally as important, you are bringing value to your new firm by contributing your own unique skills, experience and perspective.”

“I’m not suggesting women should job hop or even leave their job, but I do think everyone should consider it from time to time – even if only to confirm how good you have it. Men change firms more frequently than women, and it’s not a bad thing. With each move you’re not only likely to increase your compensation, but it’s also a huge personal and professional growth opportunity.”

Know Your Self-Worth

On a similar thread, the guidance that Salek consistently emphasizes to junior level women lawyers is to value themselves as professionals.

“You are valuable to your firm. It’s not just a one-way street. I find that women sometimes almost can’t hear that,” iterates Salek. “They’re reluctant to ask for anything—equity, more compensation. a flexible work schedule, for example – or give themselves credit. Reminding women of their professional contributions to their firm is what I end up doing in almost every single one of those conversations.”

The Relationship Side of Private Client Work

On top of being challenged by the academic intricacies of her practice area, Salek loves the client interaction and deep relationships involved in her area of law. She enjoys working with individuals and families, many of whom have been long-term generational clients of the firm.

“The clients I work with tend to be extremely interesting people,” says Salek, for whom “field trips” to clients’ homes and offices are as much a part of her job as being behind her desk.

“When people invite you into the world of their personal finances, they inevitably invite you into their family and personal lives,” says Salek who feels that women especially thrive in cultivating relationships and trust.

“Not only do you have to be a proficient lawyer, you need to be personable and trustworthy. There’s just an element of being trusted that’s not something you can learn and that quality has helped me a lot, second certainly to really knowing what I’m doing,” she says. “I have clients who are women who have said they picked me because they prefer to work with a woman, and I have had male clients who say the same thing.”

Do What Scares You

“My advice to junior lawyers would be: don’t shy away from things that intimidate you. In fact, seek them out. Do something that scares you every day,” Salek says. “I’m not talking about skydiving. I’m talking about challenging yourself. Don’t like public speaking? Do a webinar, go sit on a panel. Don’t think you know enough about something? Help a client with that particular issue or publish an article about it. Shy? Invite someone you would like to get to know or learn from for lunch or coffee.”

Salek credits her own integration of this advice for having made her into a more confident lawyer today.

”I feel women especially don’t like to be outside of their comfort zone, but that’s the only place where you can grow,” she says. “It’s really important to push your own boundaries.”

Practicing Work-Life Integration

A rewarding aspect of her work has been the pro bono cases where Salek has been able to champion people and organizations in critical financial wins, where she sometimes gets as involved in interpersonal dynamics as with her private clients.

Salek finds that for her, work enters home life and home life enters work, so she embraces the work-life integration approach of keeping both in even keel, rather than “the two-iPhone approach” of work-life balance, which she feels is a false separation of parts of life that live inside of the same universe.

She is married with two teenagers, a daughter of 16 and a son of 14, and notes one silver lining of the pandemic is that people who were technology-resistant have been forced to embrace technology, opening up more remote working possibilities.

Salek is an avid, hands-in-the-dirt gardener. Her favorite season is spring, and she finds that “observing the earth awakening is so good for the soul.”

By Aimee Hansen

June 1, 2021/by Aimee

Grace Lee: Treasurer & Head of Financial Planning and Analytics, S&P Global

People, Voices of Experience

“I’m completely open to, and actually encourage, my team telling me when I’m wrong. I invite them to convince me that I’m wrong. I love that!” says Grace Lee. “I want us to have the best ideas, and that’s only possible when we are all contributing, debating and challenging each other.”

Lee speaks to ramping up the opportunity for responsibility, why motivating others makes the real difference in impact and why the ability to have a constructive relationship with healthy debates means you must be willing to challenge and be challenged.

Following The Call To Responsibility and Impact

“You do things for three years and then you look for a new challenge,” laughs Lee, recalling what the Head of HR at a previous firm said to her. She is motivated by massive strategic challenges with fast growth curves—and the desire to manage more responsibility while seeing the direct impact of her work.

Having planned to become a lawyer because of her love for formulating a thesis, supporting an argument and conducting a robust debate, Lee deferred law school to follow the investment banking hype out of Columbia University, and took an analyst position in Asia.

While in Asia, she discovered that she was far more drawn to the financial analytics and investor storytelling components of investment banking versus the work she partnered on with international corporate lawyers when on deals.

“The thing that I appreciated about certain aspects of investment banking is you can see the direct impact of your work. When working on an IPO of a company, if the competitive analysis and valuation work you’ve done is compelling, you should see that play out in the markets. Similarly with M&A, if investors deem that the merger makes strategic sense and the valuation is reasonable, you see that reflected in the price performance of those companies,” says Lee. “For me, seeing direct impact is so important.”

After three years in Asia, she moved back to the U.S. headquarters of the same investment bank. Subsequently, she went for a rewarding full-time Harvard MBA, which allowed her to focus on learning and traveling. She highly recommends a full-time MBA, rather than an EMBA, if you have accrued both the experience and finances to give yourself the opportunity.

After Harvard, Lee moved to the equity research group within the same investment bank. The firm had just acquired an asset management firm and she was able to join its financial institutions research team, where she was able to build upon her experiences in investment banking but now, formulate her own theses on which companies made most sense to buy vs. sell. After another few years, she thought “instead of analyzing these companies and the strategic direction that they go, I’d love to participate in the strategy making of a company and see how that transpires.”

She took a big leap to Voya Financial, helping to lead the IPO of the U.S. business for what was formerly ING, a top global financial powerhouse before the crisis.

“In my early 30’s, that was a really transformational experience. We were basically in a start-up environment, but for a massive company with leading businesses,” says Lee. “Before IPO-ing the company, we had to create the story of how the sum of the businesses made strategic sense together, and were far greater than the individual parts.”

When that role eventually evolved to maintenance, Lee moved onto a couple Executive Chief of Staff roles at other firms, before landing at S&P Global, which she came to be familiar with as her mentor from a prior firm had recently joined the company.

Merging Strategic and Analytical Outlook

“Coming from an investment banking and equity research background, we were trained to formulate both the high-level strategic picture, as well as be comfortable with the underlying analytics that support the strategy. For example, the investment case wouldn’t hold for a certain stock if the secular trends for the industry were all deteriorating. It’s valuable to be able to both see the big strategic picture and back that up with analytical horsepower,” says Lee.

Lee feels the ability to influence people is important and something she has honed, as is staying abreast of the macro-environment.

“Our job isn’t static, so to constantly keep educated on how the economy, markets and world is evolving is important,” observes Lee.

Inspiring Greatness In Others

Through both executive coaching and mentorship, Lee has realized that while striving for personal achievement has delivered her this far, the true opportunity for incremental growth and impact now lies in inspiring greatness from others.

One of her mentors shared that a mentor once advised that if you’re operating at 100% as a high achiever, it takes a lot of work to ramp yourself up to 110%. But if a whole team is operating at 70% of their performance potential and you are able to elevate the team to 80%, the incremental impact of that shift is much, much greater.

Lee has embraced this philosophy, particularly as in recent roles, her direct reports and management responsibilities have increased. While she still rolls up her sleeves and does her own modeling or formats her own PowerPoint presentations from time to time, she realized that her impact is no longer measured solely on her performance, but on the camaraderie and achievements of her broader team. “The joy I used to get seeing the price performance of a successful IPO I worked on, I now get watching my employees grow and succeed. Some of the greatest compliments I have received recently were from my staff who have told me about the profound impact I have had on their professional development.”

More deeply embracing empathy and the softer skills is part of her current leadership approach, qualities which she admits wer not central to her personal achievement mindset.

“Earlier in my career, I focused on quick and seamless execution,” she reflects. “I didn’t much appreciate the softer skills, but now that I oversee a range of initiatives, it is impossible to be that strong individual contributor across all of these. I am also recognizing that what I need to do is empathize and elevate those I work and partner with, as collectively we can all achieve more than any single contributor,” says Lee.

She also notes that leaders she most admires, including executive management at her current company, demonstrate these skills and she feels inspired by them to always do her best.

Setting the Tone And Encouraging Women’s Voices

As a Korean-American woman, Lee is often a unique face as finance in corporate America tends to be white male-dominated. But growing up with a younger brother, all male cousins and having two sons, she isn’t necessarily out of her element.

“At my level you don’t see that many females, but that has not been a deterrent for me. My personality is a bit more direct, and I think that resonates more with my male colleagues,” says Lee. “That being said, the people I’m closest to and develop the closest relationships with are female. The higher you go, there’s fewer women but we really support each other.”

Naturally assertive herself, Lee will often encourage or even nudge her female reports to speak up. “In the reviews I give them, I tell them ‘I know you share good emails and insights with me, but I think everyone would benefit from you sharing those ideas.’”

In the virtual meeting room, she will take the initiative to volunteer other women to speak, mentioning that she knows her female coworker (by name) has ideas to share on this topic. She also IMs with managers and peers when topics come up, either to bounce off possible points or let a colleague know her input would be valued on this topic.

Being Willing to Challenge and Be Challenged

Lee emphasizes the value of being willing to challenge, as well as being willing to be challenged as a leader. “I have strong opinions, but I am the very first person—if you tell me why I’m wrong and give me data points— to say, ‘I’m wrong. Let’s shift.’”

Equally, she is unafraid to challenge her current boss, when she has a different perspective on how to approach an issue. “He’s a very logical man and he doesn’t want ‘yes people, because they add less value than people who will think strategically and then push back. I appreciate this about him and have tried to emulate this in my own management style.”

Lee thinks one of the best and important decisions she’s made is choosing a husband who is also an advisor and coach to her. She also appreciates that he always challenges her, and keeps it real and her grounded. She enjoys spending quality time with him, her six and nine year old sons and also watching Korean dramas.

By Aimee Hansen

May 17, 2021/by Aimee

Anna Thomas: Vice President, Private Banking Technology at Brown Brothers Harriman

People, Voices of Experience

“It’s all about people. Projects, systems, everything else goes away. You might even forget what you were executing back then,” says Anna Thomas, “but people connections can remain even after 25 years, and that is very fulfilling.”

Thomas speaks to managing work and family, the value of executional and relational strengths and how bias often feels like what goes unsaid.

Managing Career And Family

As a lover of mathematics entering into computer science, Thomas worked with a Professor to research computer simulations of ancient mathematical algorithms based on Indian Vedic scriptures when she worked in MIT India.

After coming to the states to attain her Masters in computer science and a few years of work in tech in the telecommunications industry, she moved to apply her skills within the financial services world. But a week into her job at J.P. Morgan, initially as a consultant, she discovered she was pregnant with her second son. The manager at that time was very supportive and continued to give her larger opportunities.

After a C-section, she planned to take a three-month maternity leave, but the firm was going through an intense merger, and they asked if she could return after six weeks. So even in 2003, Thomas found herself remote working on a desktop computer that had been sent to her home, with the close support of her mother with her new baby.

After moving up to VP in Barclays and changes of firm, Thomas took on a Global VP role at Experian in which she managed 200 technical professionals across 13 worldwide locations. She traveled for work, spending only one week each month at the home office in New York. Her husband agreed to take a job close to home to make it all work.

“I had a very supportive husband and very independent kids too,” she says. “When I think about it, I’m don’t even remember how we did it all. My sons were able to do everything other kids did (ice hockey, karate, baseball, soccer) and mom still had a demanding job.”

Preserving Weekends For the Family

Thomas said her secret was not only designating the weekends solely for family time and home, but also making sure she was “home every day” in another way.

“I still wanted them to have home cooked Indian meals and the heritage,” she recalls. “So I would block off Sunday and bulk cook different dinner dishes for the whole week to eat while I was away.”

“Also, I made personal days off and when I was here, I was committed, not on my Blackberry,” she recalls—whether volunteering to read at her son’s childcare or going on a field trip as a volunteer and getting to know her son’s friends and having them over on the weekend.

Skills of Success

Much like her Sunday approach or how she plans out family vacations, Thomas puts a lot of her business success and leadership capacity down to her strategic and executional strength.

“My passion is to plan, lead and execute,” she says. “You stay disciplined and that’s how you can actually get through whatever you need to do.

Simplification has been another asset to her leadership style.

“Being a woman, you come with a different perspective and empathy, a diverse way of looking at decisions,” says Thomas. “You sit around the table and sometimes there are very complex ways of thinking. It’s often easy for me to make it practical and lay out simple, practical solutions.

“Everything starts with the end in mind—everything has to be for the business. I am very client-centric. If I do something, is this going to be valuable for the client? And that’s how I start thinking about anything, any solution,” she says. “How do I get there? What are the issues in between? Everything else becomes the means to get there. How do I go in steps?”

When it comes to failing, Thomas recommends to be agile with failure too.

“I want to see what happens, and if I am going to fail, I want to fail fast, learn from my mistakes and get up and run again,” she says. “Everyone is going to fail at some point. Everyone is going to have their bad projects. Try to just do it in small cycles, learn fast, and then apply your learning and keep moving.”

No Matter the Work, Leadership is About People

Thomas emphasizes that even in a technical or product development role, what you are really working with is people. She feels parenting transfers to help, too.

At the end of the day, any technology, finance, or other field that you’re talking about, is ultimately about the people who do the work,” she says. “To understand people—have empathy with different perspectives, different personalities, and awareness of context—is critical to your success.”

Due to her background, Thomas offers a keen sensitivity to, and ability to navigate, cultural differences.

“I have the benefit of growing up in a different country and being exposed to different cultures, so that helps me to understand and work with cross-cultural teams,” says Thomas. “For example, in Asian culture, unless you actually reach out and ask, someone will often think it’s disrespectful to provide their view of things. I grew up in that culture, so I know and I can actually coax and ask someone to speak up. I can come from that angle.”

For her, the most nourishing part of work is the “people agenda” and mentoring.

“Something I’ve learned is that a mentor-mentee relationship is always a give-and-take. You are teaching and learning from everyone at the same time,” she says. “There’s no age or experiences that are little. There is a perspective of a person. I have the breadth because I managed a number of things, but down the road, you may have the depth of something I can rely on.”

Bias Can Be The Untold Factor

Thomas has often been the only woman in her technology-based team. One of the things she has experienced as an Indian woman in technology is that ethnic and gender bias is not always easy to point at, but often feels like the elusive thing going unstated.

“When you’re put up against a promotion, you’re in the top two, you have nine out of ten credentials and someone else only has seven out of ten and they get it, you wonder. I rarely have that explained, and I’ve had that experience more than once,” she says. “It’s an untold thing. If my performance exceeds all expectations every time, why not? It’s often unclear what the breaking criteria is.“

She has at times received vague feedback as to skills she would need for a role, as other women have spoke to. In a past firm, when a boss she’d worked with across two firms appointed her to a CTO role because of her change-agent capacity, she experienced a senior male peer visiting her office to attempt to intimidate her away from the role.

“I reported him and I kicked ass taking on that role,” she says. Not surprisingly, she has found that attempts at suppression only comes with visibility and achievements.

In any organization, Thomas looks for opportunities to constantly stay current and update her self and her technology proficiency. Growth is a critical objective for her and she has learned to move on from situations where that is thwarted.

Enjoying Home

Thomas is currently enjoying home life with her husband and her 15 year old son. She likes doing the small mundane things she didn’t always have time for all those traveling years, whether errands to the store or Netflix binges. She still keeps her Sunday meal preparation routine, and her 19 year old son requests his favorite Indian dishes from childhood when he visits from college.

By Aimee Hansen

May 3, 2021/by Aimee

Nneka Orji: Chief Operating Officer, Morrinson Wealth Management, UK

People, Voices of Experience

“So many outcomes are often the result of sometimes small decisions that aren’t constructively challenged with another perspective,” says Nneka Orji, who is willing to be that voice in the room.

Nneka speaks to speaking up when it’s uncomfortable, why mentoring is a key part of people management, and the value of knowing who you are.

From Consulting to COO

After acquiring a Masters of Engineering degree from Oxford, Nneka went into consulting in 2010, first with Accenture and then with Deloitte UK.

Born in India and having grown up across Nigeria, France, Trinidad and the UK, Nneka loved the variety of working with different people and cultures to address diverse problems at a challenging pace.

She earned frequent promotions across her ten year stint in management consulting. As she kept learning, the lifestyle of business travel suited her.

During her time at Deloitte UK, she did a secondment as Chief of Staff for the Chairman’s office. Considering him her first sponsor—a leader who cared, pushed and supported— Nneka gained insight into the mechanics of being in an influential position, running a large organization and interacting with leaders.

She joined Morrinson Wealth Management as Chief Operating Officer in 2019. Nneka highlights that it’s a misconception that she works only with people with great wealth. Often she’s working with clients who are trying to make the earnings they have work best for them.

“They’re trying to plan ahead and look at: How can I make the most of what I’m earning? How do I build a life that’s in line with what I want to deliver for my family, for my loved ones?” she says. “Giving them the financial education, awareness and savviness to manage their own finances and to live the lives they want is really fulfilling.”

Daring the Discomfort of Using Her Voice

While accustomed from school and engineering to being in male-dominated environments and often the only black person in the room, let alone black female, Nneka says that the playing field of financial services has still compelled her to thicken her skin, become more assertive and use her voice.

Several times, she has braved speaking up in a tough moment—both in support of fairness for others and for herself.

Nneka recalls one compelling example from her consulting days when she was in a meeting focused on the consideration of candidates for promotion. When she heard more senior colleagues vaguely describe why a certain female manager was not ready for promotion—such as from a “gut feel” or because of “cultural fit”—she challenged her seniors to be specific, direct and transparent.

“I said, ‘Why is it gut feel? Why do you think she’s not ready? Have you actually given her feedback?’” says Nneka, recalling they hadn’t. “I said, ‘It’s not fair on that individual to give these vague responses. We need to be really clear. She wants to progress. If there’s concern, it’s only right that we tell her, rather than effectively leading her on.”

“I was definitely challenging beyond the point they were comfortable, and I walked out of the room knowing I had pushed,” she recalls. “It’s not that I had anything to gain personally, but I felt that it’s only fair to everyone to have someone to speak for them, on their behalf. If I was in her situation, who would stand up for me?”

While she could have deferred to her senior colleagues, Nneka chose a clear conscience. Nneka reflects the discomfort was likely because she was touching on affinity bias or another elephant in the room that may have been unconscious, but so often proliferates the status quo.

“These kind of decisions affect people’s careers, successes and progressions, how much they’ll get paid and how much they can save and invest and so on,” states Nneka.

Speaking up for herself, Nneka has stood her ground amidst men twenty years her senior, only to earn their respect from her work. She also once directly expressed disappointment in a senior partner’s response and leadership when after three years of working for him, she approached him to talk an issue with one very difficult female client and his immediate suggestion was she must have done something wrong to invite the conflict.

“I feel it’s important to make sure it’s clear what you will stand or what you are willing to accept, in terms of basic respect,” says Nneka.

Supporting Others To See Their Potential

“I haven’t had formal mentors to be very honest,” says Nneka, though she has leaders to bounce perspectives off of. “But you can put together the strong points that you see in different leaders and create almost your own fictional mentor in that way.”

She’s inspired to emulate the leaders whom she looked forward to working with—who pushed her in the best way and with whom she came to learn more about herself and her abilities.

“I do see mentoring as a core part of managing, because you can manage as a task manager and the tasks will get done,” Nneka notes. “But what I’m trying to do is to be an inspiring leader. I try to instil a sense of raising aspirations; maybe a team member started their career thinking this was your limit, but actually they have so much more potential, if they want to do more.”

Nneka values communication and saying or hearing it like it is, so nobody suffers in silence while their needs go unknown.

When Nneka took on managing others, she didn’t realize how rewarding it would be. “When a team member comes and says I’ve developed so much over the past year because of your influence, it gives me a strong sense of fulfillment.

Nneka has been a formal mentor for over a decade, with the Social Mobility Foundation, working with graduate mentees with a socially or economically challenged background, and also with the Cherie Blair Foundation For Women, working with entrepreneurial women in countries like India or Kenya or Israel.

These experiences have enriched her so much, she also considers them “reverse mentoring”.

“I like to see how different people think and how different people’s life experiences have shaped who they are, and how that informs their thinking,” says Nneka. “There’s something about learning about someone else’s perspective on life, and being open to finding out something that you might not have known. That’s the thing I love the most.”

Knowing Who You Are

Nneka feels her support system, both her family and working with people who have her best interests at heart and gave her a platform, has supported her fast growth.

She recommends being “intentional about choosing who you work with”—seeking out people who accept you for yourself and push you in a good way while having your back.

She feels that early on, her parents helped her to know who she was, down to pointing out the reality that she would often be unique in the room—as a black female in the schools she was in, and in her working life, especially as she moves up in leadership.

“Some people would say you shouldn’t necessarily point out or emphasize the difference,” reflects Nneka, “but I think it was so helpful in terms of me knowing who I was and who I am, and being true to myself. Of course I wasn’t always as confident in this respect and I’ve grown a lot since, but being comfortable in your own skin, in terms of your own history and culture, is critical. As long as you know who you are, you know your motivations, your boundaries and you make decisions in line with these.”

Nneka has worked some long hours, and suspects that subconsciously she has been motivated to overwork as a proactive measure against casual suggestions of gender or ethnic minority initiatives playing into her promotions, a frustrating undermining of accomplishment that black women are more likely to be subjected to.

“Sometimes you don’t have to work as hard as you do to get the outcome that you want,” she has come to realize. “I think that’s probably a lesson I am still learning.”

Nneka loves to travel, workout, dance and listen to both crime podcasts and inspiring podcasts during long walks in the sunshine—such as Oprah Super Soul Sunday, HBR Women At Work, The Wallet, The Tim Ferriss Show.

She’s inspired by “people who find their purpose and commit to positively influencing communities – small or large”.

By Aimee Hansen

April 29, 2021/by Aimee

Grace J. Lee: Litigation Partner, Shearman & Sterling LLP

People, Voices of Experience

“As I was progressing within the BigLaw structure, the most important thing was not defining my success by the way that some tend to view it,” says Grace Lee. “I resisted my initial tendency to buy into the notion that if I didn’t make partner, that was somehow failure, or spoke to my skillset or my value.”

Lee shares on defining your own success, aligning with your personal priorities, and challenging the stereotypes of who you need to be in the role.

From Literature to Law

Lee contemplated a path in comparative literature, but was hesitant to commit to a life in academia. She also had been considering law school and discovered that law fulfilled her interest in causes for justice and allowed her to apply her literature skillsets.

“As a comparative literature major, I did a lot of exercises in explicating texts—you take a passage from a literary work, consider why the author chose the words they did, and where it fits in the broader context of the work,” says Lee. “In legal work, I was interested in interpreting words—words in statutes and court decisions. And making arguments about how certain language should be interpreted, based on word choices and the context, to support a thesis.”

Now in her 15th year at Shearman & Sterling (S&S) in New York and D.C., she is an industry expert—working with financial institutions and corporations on securities and antitrust litigation, commercial litigation, and regulatory investigations.

Defining Her Own Success

“Don’t buy into how other people define success. If you have a view of where you want to be in five or ten years, stay true to that,” says Lee, “as opposed to feeling like you need to be or do something that might be completely divorced from what makes you professionally and personally satisfied.”

While attaining partnership was a meaningful step in her career, it does not define her success, and she points out that many smart, successful people do not opt into or attain partnership.

“I think success is a very personal thing. For me, being able to have the different spaces of my life come together is success,“ she notes. “I’m able to have a career that I find fulfilling and kids who are fairly well adjusted. My kids see that what I do is not at their expense, and that my professional space means something to me.”

Aligning With Your Personal Priorities

For her personally, becoming a parent changed and clarified her priorities in a way that she never anticipated.

“I had a vision of the type of parent I wanted to be, and the type of lawyer I wanted to be,” says Lee. “I also realized that if I couldn’t be the parent that I wanted to be, then I wasn’t going to be happy even if I succeeded as a lawyer, and that became my guiding principle.”

To make this work, Lee did her best to fulfill her visions of both roles. She prioritized coming home to put her children to bed every night, and then working a second shift, often late into the night. “What that meant was that what could have been a work day that ended at 9 or 10 pm if I worked through the evening in the office became a work day that often ended well past midnight, because I took the time to go home, spend a little time with them, and put them to bed.” But for Lee, the personal sense of having given something the best that she could under the circumstances, was what was the most important.

“In order for me to not be resentful of the fact that I have a demanding job but instead grow in it, I had to make sure that I wouldn’t look back 20 years from then and feel that I had sacrificed my values as a parent to be a lawyer. I gave my best to both roles so that, many years from now, I hopefully wouldn’t feel that I had pursued one at the expense of the other and question those choices.”

Knowing her choice is her own, she emphasizes that your own priority is never wrong, whatever it is—it’s about aligning your life with your self-discerned priority.

“The trouble is when you’re trying to do something that doesn’t align with your values just because you feel like you have to do it,” says Lee. “I think that’s where the discord and the struggles really materialize.”

Lee finds it helpful to introduce the two parts of her life to each other. “After a long week, the physical office building was not the place I would have chosen to go to on a weekend. But it was important for my kids to be able to visualize me at work during the day, where I spend more time than I do with them.” So on some weekends, Lee brought her kids into the office where they would walk through the halls, sit at her desk and pretend that they were working. Lee also naturally incorporates her job as a parent in her conversations at work.

“Some people—especially women at least as I have observed—shy away from talking about their kids at work because they think they will be taken as less committed. I want people to understand that I have another demanding job that I absolutely love. It’s important for me to feel that my work is a safe space where I can talk about my kids, and the challenges and the demands of parenthood instead of pretending that I don’t have those issues.”

That openness has also paved the way for real meaningful discussions with mentors who have helped her navigate the intensity of BigLaw while striking the balance she personally seeks.

“So many great partners who have been mentors and friends over the years really helped me as I was trying to figure out my priorities and my definition of success. They didn’t just tell me what to do to get to the next step in BigLaw. They asked me what I wanted in life and in my career and shared their personal stories. Those discussions could get very granular—like, ‘What are your stressors? Let’s identify what they are, and see if it’s solvable.’” Even when the stressor was outside of Lee’s control, being able to identify it helped more than just feeling stressed.

Her mentors have also often become her sponsors, advocating for her and helping her to advance in the organization and with clients.

Growing Through The Process

“Take on as much as you think you can reasonably handle. And then stretch that a little. See how that works. And if that works, stretch it a little more. Do the very best to not turn down work,” says Lee, who focuses on the notion of building her personal value rather than billing hours.

“My brand and my value come down to my experience. The level of experience and breadth of different types of cases you get because you’re working more and stretching a little is huge. That experience becomes a big part of your value as a lawyer.”

For Lee, it’s not a particular case or moment that has been rewarding for her, but the relationships and overall growth that come with the process of working with her teams and clients to solve issues. “It’s the journey from Point A to Point B, from Point B to Point C, and so on, and then seeing the growth from Point A to Point X. It’s not any single moment, but it’s many blocks of moments of where I was and where I am now.”

Being Yourself, Not an Expectation

Though Lee works with many women, the industry and partnership ring are more male-dominated, so she values that her own trajectory helped to set an important precedent.

“It’s natural to look for someone you can identify with in the role you want to be in. I hope that I might be able to be that person for some.”

Just as Lee rejects the notion of adopting anyone else’s idea of success, she also challenges the notion that you have to be anyone else’s version of a lawyer.

Especially as she became more senior, Lee confronted expectations about how a successful lawyer looks and acts—such as the stereotype of litigators being loud and argumentative—but those expectations didn’t always match the ways that Lee speaks or acts. Lee believes that you don’t have to fundamentally change who you are, or embody certain mannerisms every day, to be an effective advocate. “Having people from different backgrounds and with different tendencies in the leadership roles helps dismantle that and challenge that notion.”

Playing By Ear

Lee played the violin as a child, and as a parent follows the Suzuki Method with her children, which teaches children to pick up music through exposure and repetition before actually reading music, akin to how they pick up their mother tongue before they learn how to read.

With the method being based upon a parent-teacher-child triangle, Saturdays and even family summer holidays have often been focused around music classes and Suzuki camp. “It’s a refreshing change of pace. In my kids’ violin instructions, we are much less concerned about how quickly they can master something than we are at how perfectly they can learn it. An entire month can be spent dedicated to making sure they can play one musical phrase correctly.” Lee also loves how music brings her family together, including playing violin duets with her children.

Rounding back to literature, Lee is looking forward to reading a book she picked up some months ago at a local bookstore. “It was a ‘blind date’ book where the book is wrapped and you don’t know what it is, but it instead lists other books of similar sentiments. I loved the idea of it and all of the books that were listed on the wrapper, so picked it up with a lot of anticipation.”

By Aimee Hansen

April 26, 2021/by Aimee

Mary Inman: Partner and Head of International Whistleblower Practice, Constantine Cannon LLP

People, Voices of Experience

“It shows you how powerful a single voice is in this world,” says Mary Inman, who specializes in representing whistleblowers under the U.S. and Canadian whistleblower reward programs. “I think that’s our love as humans for the David versus Goliath story. We still want David to prevail, or at least be heard.”

With an innate penchant for fairness and justice from childhood, Inman says her family could have predicted she’d become a lawyer.

She entered law with the “amorphous notion” of wanting to do good in the world and affect positive social change. What was not clear, even coming out of law school, was what kind of lawyer she would be.

An Unexpected Expertise

After a couple of years clerking for federal judges in Maine and New Hampshire and one year inside Big Law at a large commercial law firm, a headhunter extended her a novel opportunity—join the new San Francisco office of a boutique firm specializing in representing whistleblowers.

Inman went from a passing familiarity with the subject matter to spending 17 years honing her craft with Phillips & Cohen, before joining Constantine Cannon in 2015, now splitting her time between its San Francisco and London offices.

“At the beginning of my career, there were only a handful of whistleblower reward laws. I’ve been incredibly fortunate to have chosen a field that has grown exponentially. The success of the whistleblower tool in aiding law enforcement efforts has spawned more and more whistleblower reward programs,” revels Inman. “My practice allows me to aid individual whistleblower clients, while at the same time helping them expose industry-wide frauds—so it’s the best of both worlds.”

With 24 years of specialization, Inman is an author, regular speaker and recognized expert in the area of U.S. and international whistleblower reward laws, with their focus on frauds in financial services, healthcare, automotive safety and government procurement as well as tax evasion, bribery of government officials and money laundering.

Encouraging Whistleblowers to Speak Out

Though whistleblowers are often ostracized, Inman asserts they play a critical role in maintaining the healthy ecosystem of an organization.

“Companies have an autoimmune response to whistleblowers, seeking to expel them from their system,” notes Inman. “However, research confirms my anecdotal experience that they’re actually the good bacteria that keeps a company healthy. Because they have the temerity to speak up and alert you to problems before they metastasize into a public relations nightmare, whistleblowers should be viewed by companies for what they really are — forward indicators of risk and an invaluable part of a company’s risk management system.”

She compares it to interpersonal relationships: “Only someone close to you, who really cares about you, will tell you the hard truths.”

Most countries’ laws focus on the employment law aspects of whistleblowing — whistleblower protection from retaliation and reprisal after they have spoken up, allowing whistleblowers to challenge unlawful retaliatory dismissal, demotion or blacklisting.

U.S. and Canadian law differs in that it also connects whistleblowers with the law enforcement and regulatory agencies who can act on their information and redress the harm. Agencies like the Securities and Exchange Commission (SEC), Ontario Securities Commission (OSC), Commodity Futures Trading Commission (CFTC), Internal Revenue Service (IRS), Financial Crimes Enforcement Network (FinCEN) and Department of Transportation (DOT) roll out the welcome mat for whistleblowers. Each agency has a designated Whistleblower Office specially designed to receive and vet whistleblower tips. Credible tips are sent to the agencies’ enforcement attorneys who frequently use the whistleblowers’ information to launch an investigation. If the agency goes on to impose a fine or otherwise sanction the wrongdoer, the whistleblower is entitled to a financial reward in an amount that is a guaranteed percentage of the fine levied or sanction imposed (e.g., the typical award range is 10 to 30 percent).

“What a whistleblower actually wants is someone to do something about the wrongdoing she’s uncovered,” says Inman of her clients. “The North American reward programs ensure that the whistleblower’s concern will be taken seriously and dealt with by the regulatory authority. This active solicitation and empowerment of whistleblowers, using supports like mandatory financial awards and designated whistleblower offices, has put agencies like the SEC on the map with their successful deployment of whistleblower information to impose over $2 billion in fines on companies violating the U.S. securities laws and Foreign Corrupt Practices Act. Other agencies have taken notice and reward programs have been spreading rapidly both within the U.S. and across the globe.”

The Courage of the Individual Voice

Inman notes that our childhood conditioning creates internal conflict—we were all encouraged to speak up when we saw something wrong and yet we were discouraged from “snitching.”

“Everyone has had a whistleblower moment—a time when you spoke a hard truth, then something negative happened to you, so it can be difficult to figure out what to do when you’re in the heat of that moment,” she says. “Whistleblowers are those people who can’t abide by it, and actually turn off the personal warning signals that stop so many of us—such as the practical need to keep our jobs, a refusal to risk what we’ve worked and trained for and not disrupting our family lives.”

By the time her clients come to her—whether for a financial, healthcare or manufacturing fraud, or other corruption—they have usually had their voices silenced. Inman finds it rewarding to welcome those who have been marginalized, to let them know they’re not alone and to validate their reality in a moment when they’ve often been gaslighted and pushed to doubt themselves.

“There’s something really profound about taking someone who’s ‘in extremis’ and hopefully putting them into a place where they feel empowered again,” she says.

Inman sees it as her responsibility to go beyond being a legal advocate and to help her clients step back and consider what is at stake, not only for the individual whistleblower but for their families as well. With that wider consideration, they can undertake their personal risk/reward calculus and figure out what, if any, action is right for them.

“Once you’ve blown the whistle, you can’t unring that bell,” she remarks. “It’s a life-altering event.”

“Very few companies want to hire known whistleblowers,” notes Inman, who has recently campaigned to challenge companies to walk their talk. “If you truly believe in speak up and it’s not just lip service, then hire a former whistleblower. What says more to your employees that you value speak up than that you have purposefully hired someone who did?”

The Power of the Collective Voice

“Even though you’re the lowest in the pecking order, trust your instincts; you’re often in the best position to know that something’s wrong,” she tells fresh-eyed business students when she guest lectures in business ethics classes.

From the recent Ukraine whistleblower on the Trump Administration to the Me Too movement, Inman has characterized this as a time of “unprecedented speak out”—citing research that says people are speaking out in record numbers since the Covid-19 pandemic began.

She thinks that technology has played a role, with the development of anonymous reporting tools and sites such as WikiLeaks and GlobaLeaks fueling a brand of leaktivism that has allowed crowdsourced journalism models like those employed by the International Consortium of Investigative Journalists (ICIJ) to use this data to fuel impactful investigations like the Panama Papers, Luanda Leaks, and FinCEN files, to name a few. She also cites speculation that the rise of the remote workplace leaves workers feeling less connected and for new hires leaves little opportunity for the casual indoctrination about turning a blind eye that can be subtly communicated in the office. She also thinks there’s collective frustration that “the top 1% has become increasingly untouchable.”

“Speaking out is an act of rebellion, of people saying ‘no more’,” says Inman. “It gives me hope and restores my faith that the voices of individual citizen watchdogs can be heard and continue to serve as our first and last line of defense against fraud and corruption.”

Inspiration From Cross-Disciplines

“Don’t just stay in your lane and look at thought leaders in your field,” says Inman. “Adopt a multi-disciplinary approach. Teachings far flung from the legal world have been the most valuable to my career.”

As her husband is a filmmaker, tech and film are two peripheral realms from which Inman derives creative catalysis.

As an example, Inman was inspired by the Callisto app (technology to combat sexual assault)—created after the documentary film “The Hunting Ground,” which focused on the epidemic of campus date rape.

If a student does not want to file a report, the app allows them to confidentially record an assault incident within the Callisto database for possible future reference, in a form of information escrow. But the app also facilitates collective action, allowing the student to be contacted again to reconsider speaking up collectively in the event others subsequently make reports about the same assailant.

Inman was inspired to consider the possibilities of this approach for whistleblowing.

“You’ll take inspiration from the strangest places,” says Inman. “Don’t expect it in your industry. Expect it in the unexpected places.”

Rise to Those Opportunities

“My most defining life lesson is to accept every challenge and say ‘yes’,” says Inman, whose whistleblower practice pushes her out of the risk-aversion common to lawyers. “I’m inspired by my clients. Every day, their moral strength and bravery pushes me to step up my game.”

In the “scrappy creative environment” of the entrepreneurial, contingency-fee plaintiff side of law, Inman has learned to “fake it until you make it.”

“Just take the opportunity and watch yourself rise to the occasion. You’ll surprise yourself,” says Inman. “A lot of people are paralyzed because they’re too worried about making mistakes. Embrace your mistakes. If you’re making mistakes, you’re doing something right, you’re taking risks and trying on something new. That’s where the growth happens.”

One of the risks Inman took was to advocate for taking on a “small case” involving an odious practice in what her instincts told her was a corrupt company. It later turned out to expose an industry-wide fraud and was a very rich lesson in validating her intuition.

“What I learned is that when a place is that corrupt, that’s not the only bad thing that they’re doing. As we investigate, that corruption is going to expand,” says Inman. “I love the psychology of what makes people decide to cross that ethical line.”

Your Voice Matters Because You’re A Woman

Inman accredits her grandmother, a county clerk of court, as her original mentor. She used to take her to court and whisper, ‘We need more women lawyers.’

Reflecting back on University of Pennsylvania Law School, Inman now realizes what a powerful mentor Professor Lani Guinier was for her (now at Harvard Law School)—because she was a passionate woman that deeply inspired Inman to throw herself into her vocation.

“At a formative phase like law school, it’s so fundamental that you have a woman who inspires you,” says Inman. “I don’t think at the time I assigned as much significance to it as I do now.”

Since then, most of Inman’s mentors and champions have been men with daughters. She is passionate about mentoring, including speaking to her sons’ classmates about being a woman in law.

When it comes to empowering her own voice, Inman takes license from the research that public companies with women on their boards are more effective than those who don’t.

“That gave me the empirical data that my voice is valuable precisely because I may have a different perspective. I feel more compelled to speak out because I’m often the only woman in the room and I often offer a very different perspective,” states Inman. “It makes intuitive sense that we’re better when we’re challenged and have different points of view. So being a woman has encouraged me to speak up and share my mind, especially in male-dominated situations.”

Her sons are 19 and 14, and she’s been taking up surfing lately to share time with them. Inman’s other passion is yoga, and the alchemical practice of sitting with discomfort and staying present.

By Aimee Hansen

April 19, 2021/by Aimee

Alison Hoover: Partner, Banking Transformation Leader and Advisory Diversity & Inclusion Leader, PwC U.S.

People, Voices of Experience

“It took a long time to shake imposter syndrome. I’ve shifted my perspective now to believe that being a woman is an asset,” says Alison (Alie) Hoover. “It’s not just this sideline thing. It’s as much part of who I am, the same thing as being smart or outspoken.”

Hoover talks about going part-time after motherhood, growing her leadership confidence and how she is approaching diversity by championing the upside.

Braving the Part-Time Conversation

Four years into consulting, Hoover went on for her MBA at Kellogg School of Management. She joined Diamond Technology Partners, the hot tech boutique, after and continued on with PwC, when Diamond was acquired in 2010, where she is currently the banking transformation leader.

But her career almost ended abruptly after she had her first baby. Hoover returned to the office, after 12 weeks of leave, on a Monday morning in 2002. By Wednesday at 5pm, she had quit her job.

“I literally threw all of my stuff in the trash, all the notebooks and articles and old project folders.” And she recalls saying, “There’s no way I can do this. I have this baby. It’s impossible.”

After moving to Washington, D.C. to be near family, she decided on her daughter’s first birthday that she did want to work, but part-time. She decided to brave the conversation where she was a “known commodity.”

Hoover phoned a Diamond partner in Chicago and proposed to be their person on the ground in D.C., to help build the firm’s newly started public sector practice, at three days a week. Successful, she ended up being the first to pilot a part-time work arrangement.

For seven years, Hoover worked part-time, upgrading to four days a week once she became a director because “I felt like at three days a week, I could be an individual contributor. I didn’t feel like I could effectively manage other people.”

While still in her part-time stint, she had a second daughter and became a Partner at PwC.

“Honestly, if I hadn’t had the opportunity to work part-time, I don’t think I would be in consulting at all anymore,” she reflects. “Maybe I made partner a year or two later. I’ll never know, but the flip-side is I wouldn’t be here at all. I wouldn’t be sitting in a leadership position.”

Asking, Receiving Support and Valuing Yourself

“You have to ask for what you need and what you want,” Hoover notes. “No one’s going to be mind reading that you need it and give it to you. Sometimes, you have to lay these things out.”

Hoover not only had to ask for part-time, she also had to train her teammates to consider when she was available and not. It also helped that her husband is a huge supporter of her and has been an active co-parent, and she notes that having people around her—a husband, parents, colleagues, partners—that believed in her, maybe even more than she believed in herself, mattered.

Her bosses even reflected to her that she could work at 80% and still get as much done as others, so she didn’t need to sweat the clock.

When she made partner, Hoover remembers a PwC leader advised her: “’You are a partner now. Work when you want to work. Do the work that you need to do, and don’t worry about the rest.’”

Hoover had to get past the hesitation of asking for support from others by reminding herself of the value she added, and that giving and receiving support were more than reciprocal.

“When you’re giving it, it’s what you’re supposed to do, it’s your job,” she comments. “When you’re asking for it, somehow it feels like a favor. I think that’s how we’re wired.”

Stepping Up To a Leadership Mindset

Prior to becoming a partner, Hoover remembers wondering aloud where the senior women were to support her. Someone in the room called out: “You’re a director, you’re pretty senior now. Who are you turning around and reaching to?”

It was a teachable moment.

“I realized that I had been so self-focused, wondering where the help was above me, that I hadn’t considered that someone might actually be looking to me to help them,” admits Hoover. “There’s the little factor of that voice, ‘Who am I to help anybody else?’”

Hoover realized that even if you still have your own learning curves or insecurities, others are taken their cues from you as a leader. You have accrued guidance to give to others.

“What you realize, more and more, and especially as a partner, is that while you might feel like the same person in your own head,” she says, “your positional authority and tenure creates an obligation, and there is something valuable you have to share.”

When appointed to lead the banking transformation team, Hoover was tasked with leading more senior and more experienced partners. Initially, she stepped tentatively into the role, until a boss pulled her aside and reiterated she had been chosen for a reason.

“Sometimes we all need that kick. It gave me more confidence,” she recalls. “He was giving me permission, in fact a mandate, to lead these other partners.”

“So much of consulting is built on expertise and knowing the most about a given topic, but there’s so much about leadership that is not just about knowledge but behaviors and other skills,” Hoover notes. “That was a mind shift for me, that I didn’t have to know everything about everything to lead other people.”

She prides herself on her integrity of word, ability to get things done and adeptness in leveraging her network for other people’s benefits.

“I think one of my biggest and best skills is being that connector who is bringing things together, connecting ideas and people, to help them advance whatever their agenda may be,” she says.

Affirming A Culture of Inclusion

“As one of the fewer women leaders, I feel a great responsibility to be present and accessible and visible,” says Hoover, noting it’s a personal choice, as often the responsibility for showing up for diversity falls too much on the shoulders of the under-represented.

Hoover is also PwC’s U.S. Advisory Diversity & Inclusion leader, and she falls into stride when talking on D&I. Having significantly less than 50% women in the partnership ring (PwC transparently publishes their diversity report) is one priority.

“My focus is twofold. There’s the very public, very visible things like representation. Who are we hiring? Who are we promoting? Who are leaders?” says Hoover. “But I think so much of those outputs is the result of the small, everyday decisions that the majority, for the most part, are making. Who gets staffed on a project? Who gets called on in a meeting? Who makes the dinner reservations? Who talks first? Who gets the chair at the head of the table? Whose e-mail are you responding to first?”

Hoover threads that conversation across conversations and decisions—suspecting those “everyday nudges help to tweak behaviors that over time add up to massive impact. “

“It’s often much more who are you helping versus who are you hurting, because I think 99% of the time, people are not intentionally discriminating,” she pinpoints. “How do we harness the good intentions of our leaders to create a more inclusive culture on a regular basis, and change all of the things that people unconsciously do that are not increasing inclusion? A lot of what I’m very focused on is subtler culture dynamics. Like, what does it feel like to go to work every day? How much do you believe in your ability to succeed and to make an impact?”

She indicates that her approach to that conversation is to positively reinforce the inclusive-habits that leads to organizational wins—more “carrot” than “stick”.

“How do we tell those stories where people are actually doing better or winning because of their inclusive behavior? Every time we get that note from a client impressed at the number of women present and speaking in the session,” she says, “I want to celebrate the successes, advancements, achievements and accomplishments.”

As well as accountability metrics, Hoover emphasizes the importance of top leadership in driving cultural change.

“I think everyone’s looking for that silver bullet around implementation, and cultural change is always a challenge, regardless of what element of culture you’re trying to change,” observes Hoover. “But those key decisions—tone at the top, who are your leaders, who and what you’re celebrating, transparency—go a long way.”

Outside of work, Hoover loves to cook homemade meals, spend time with her 15 and 18 year old daughters, keep up with politics and enjoy the outdoors as much as she possibly can.

By Aimee Hansen

April 12, 2021/by Aimee

Beverly Jo Slaughter: Managing Counsel, Wells Fargo Advisors

People, Voices of Experience

“It doesn’t have to be weighty. We don’t have to solve the problems of the world all of the time, but we do need to take the effort to have conversations that begin to reach out,” says Beverly Jo Slaughter, managing counsel at Wells Fargo Advisors.

“I find that when we have an open dialogue, we learn that we are more alike than we are different. It gives us the opportunity to look at the world through somebody else’s eyes—and that’s huge, just huge.”

Match Your Work To Natural Talents

Slaughter’s dream to be a lawyer in a major corporation was so strong that she decided to return to college to earn her juris doctorate degree from Fordham University School of Law during her early forties, just as her kids were beginning to leave the nest.

“I remembered distinctly walking into orientation and looking at people who were not too much older than my own children,” she recalls of being an “alternative student.”

Today, Slaughter heads a team of lawyers and paralegals in the financial services industry, and often reflects on the notion of “never working a day in her life.”

“A big part of job satisfaction is determining what talents and skills you possess naturally,” she observes, “and then how you can fashion that into a career.”

“I like written and oral advocacy. I like advising and advocating for a position whether it’s through, litigation or advising,” Slaughter says. “I enjoy setting out a position and deciding what benefits, advantages and downsides there are, too. I believe that you need to have a nuanced approach.”

While the love of advocacy was present as a paralegal and other positions she held prior to law school, only at Wells Fargo Advisors has Slaughter found the level and breadth of intellectual challenge she craved.

“It’s not only advocacy but also getting your arms around a new problem or an issue and coming to understand it and master it,” she says. “That’s fascinating to me.”

Slaughter is a proponent of heading off conflict before it arises, by being an even better advisor than an advocate.

“I always wanted to be a litigator, but, to me, the best litigator in the world is an advisor,” she discerns. “The other part of my job is to help us avoid litigation and to use those resources to be a better company and to better serve our clients.”

Shape Your Role For Your Fulfillment

“Although I’ve had the same job title since 2008, I have not had the same job,” notes Slaughter. “I’ve been blessed to have the capability to shape my roles in a way that has satisfied me and helped me grow.”

She thrives on getting involved in opportunities where she learns about a new subject matter. One example is taking on a case through which she cultivated an expertise in litigation practices when working with tribal law and tribal court, and developed an understanding of some of the specific issues around financial affairs for tribal people.

“It was my way of going from 0 to 50,” reflects Slaughter. “But it was also my way of enriching my job and continuing to offer better value to the company.”

“I’m a person who believes that you have a great deal of influence and power when it comes to making your job fulfilling for yourself and for increasing your value,” she iterates.

Be A Resource and Advocate For Others

Taking the opportunity to help others realize their worth and navigate their path is her favorite part of leading a team—such as appointing adept paralegals to project management, which showcases the skills they’ve mastered that are very applicable on the business side.

“When you see somebody’s face light up because they found a new skill that they’re good at,” she says, “and they begin to realize the tremendous opportunities that are available to them at a company like Wells Fargo Advisors—that’s a kind of satisfaction like no other to me.”

Slaughter recalls an intriguing piece of advice she received from a mentor decades ago: you will get very far in the world if you are nice.

“I came later to understand what she meant,” says Slaughter. “If you are authentic with people —and interested in their good, in their issues, in the things that are difficult for them—often times you can develop a marvelous work relationship, and you become a go-to person.”

She has found the willingness to be that person of counsel has helped her become someone others come to with issues in confidence and to seek ideas for resolution. It has also positioned her team at the table from the start, having a voice as policies and projects are being crafted, not after decisions are made.

“Quite frankly, that’s who you want to be,” says Slaughter. “You want to be the go-to person who is known as the individual who will get it done and who appreciates the contingencies of the business.”

Be Coachable And Enjoy Your Successes

Along with hard work and helping others, she feels another critical element of success is being coachable and celebrating your value.

“You have to reach out and ask people for help in identifying places you can perhaps get better,” Slaughter notes, “and it takes a great deal of bravery to admit that you can be wrong or less than perfect.”

But being genuinely open to your growth means also being self-aware of your worth and value, and standing in it.

“The biggest thing I think I took away from mentors and coaches over the years was to learn to give a value to myself,” Slaughter reflects. “External recognition is a wonderful thing, but we all have to learn to give recognition to ourselves, to recognize when we have done well, to celebrate our value and feel confident that we bring it to the table.”

She recommends pausing to appreciate what you do well and acknowledge successes because that will carry you through the challenges.

“I think humor is extraordinarily important,” she adds. “The ability to laugh, and sometimes at one’s self, is crucial. Often times that can be a bonding agent. There’s a lot of life that’s really joyful and to be celebrated.”

Brave the Diversity Conversation

Slaughter’s most fulfilling experience came while speaking during a series of company presentations around diversity, equity and inclusion.

In that moment, she crystallized the realization that diversity is difficult, but as a black woman in corporate law, she has been successfully bridging the difficult conversation for her entire career— reaching out to people who appear different than her, or have different backgrounds, in order to build those relationships.

“Diversity, equity and inclusion to me is often times the willingness to recognize your initial communication may not be perfect,” says Slaughter. “But in the end, most people will respond to you in an effort to continue the dialogue.”

“That was a really freeing moment for me,” she says, having been widely thanked by colleagues for reflecting that back.

Slaughter loves reading, crossword puzzles and is passionate about literacy for children and immigrants— the gateway to self-education so you can dream and even overcome disadvantage and adversity.

Growing up in Harlem and passionate about travel, a crowning moment for Slaughter was standing with her husband in front of the pyramids in Egypt and reveling at how much dreams, even when they seem out of reach, can be yours.

Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company.

By Aimee Hansen

March 29, 2021/by Aimee

Social Issues Led Her to Transit

Affecting Inclusion through Transport

Bringing A More Diverse Human Element to Transit

A Culture of Belonging

From the Golf Course to Health Care

Lessons For Navigating the Course of Business

Influencing the Influencers

The Price of Not Bringing Her Whole Self To Work

The Gratification of Top-Tier Work

Be Willing to Move To Expand

Know Your Self-Worth

The Relationship Side of Private Client Work

Do What Scares You

Practicing Work-Life Integration

Following The Call To Responsibility and Impact

Merging Strategic and Analytical Outlook

Inspiring Greatness In Others

Setting the Tone And Encouraging Women’s Voices

Being Willing to Challenge and Be Challenged

Managing Career And Family

Preserving Weekends For the Family

Skills of Success

No Matter the Work, Leadership is About People

Bias Can Be The Untold Factor

Enjoying Home

From Consulting to COO

Daring the Discomfort of Using Her Voice

Supporting Others To See Their Potential

Knowing Who You Are

From Literature to Law

Defining Her Own Success

Aligning With Your Personal Priorities

Growing Through The Process

Being Yourself, Not an Expectation

Playing By Ear

An Unexpected Expertise

Encouraging Whistleblowers to Speak Out

The Courage of the Individual Voice

The Power of the Collective Voice

Inspiration From Cross-Disciplines

Rise to Those Opportunities

Your Voice Matters Because You’re A Woman

Braving the Part-Time Conversation

Asking, Receiving Support and Valuing Yourself

Stepping Up To a Leadership Mindset

Affirming A Culture of Inclusion

Match Your Work To Natural Talents

Shape Your Role For Your Fulfillment

Be A Resource and Advocate For Others

Be Coachable And Enjoy Your Successes

Brave the Diversity Conversation

The Glass Hammer

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