Men Who Get It: Mike Jones, CEO, Core Consulting

,

Mike Jones“As a country, we are 80 years away from gender equality.” That statistic, which was shared during the World Economic Forum, caught Mike Jones’ attention, because as he says, “If that’s true, I won’t live to see it.”

Jones is CEO of Core Consulting, a technology and management consulting firm. His personal mission is reflected in the company motto: “Have a positive impact on the lives of others – do that and you’ll be ok.”

Jones’ varied career spans from his early years in banking to a stint in IT for an international insurance company to eight years with a large consumer electronics retailer. Along the way, he has had numerous career-defining moments that have underscored the importance of increasing gender equality.

He recalls an incident in the early 1980s when the bank president took a female loan officer to a customer lunch. The customer later called and said “If you replace my current loan officer with the woman you introduced me to, I am leaving the bank.” In Jones’ eyes, the customer was wrong, but the bank president wouldn’t stand up for his female loan officer. Jones recalls that he said that it was the customer’s choice, and the male colleague remained as the loan officer, even though the female had excellent credentials.

“Life might not be fair, but I realized that some of us could play referee and arrange the game so it’s a better playing field,” Jones said.

He sees gender inequality heightened by the lack of role models. At the electronics retailer, Jones said that only one of the 16 decision makers were women. “When she left, we became an all-male society, and we all knew we needed more balance.” He knows that the problem can be self-fulfilling. “How do we give our female middle managers someone to aspire to be and learn from? Who will they turn to for mentoring opportunities and to discuss the issues with which they are wrestling?”

A Strong Commitment to Giving Back

As a seasoned volunteer, Jones has spent ample time in the non-profit world, which he finds to be more balanced with women in key positions.

As part of his work on the board for the United Way, their Women’s Leadership Initiative held a breakfast attended by 600 women leaders. He said it was empowering to see how people will flock to support something when you establish the support mechanism.

He has also been supportive of Women in Technology, a subgroup within RichTech (Richmond Technology), which regularly meets to tackle relevant issues facing women in leadership. His company also organizes a dinner every other month that helps support and encourage women executives in technology.

Diversity in all areas is important to Jones. As he says, he wasn’t born with a silver spoon in his mouth. In 1990, he began working with Partnership for the Future, a non-profit that pairs CEOS with potential interns from the inner city. “We work with them to help them rise above the hand they were dealt, and give them a lift. We provide interviewing skills; match what they save dollar for dollar; help them get scholarships and essentially give them the tools they need. Many in this group would be lost if we didn’t lend a helping hand.”

Jones says he was inspired by his boss at the time to become involved. “He taught me you have to stand up for things that aren’t fair and give people a chance they otherwise wouldn’t have.”

Promoting the Best Person

At the boutique firm he leads, he tries not to draw a distinction between men and women, but always hires the best person for the job. The controller and the vice president of recruiting and staffing are women, but he says that he can only draw from the pool that he is offered, which is why he knows that women need to be reached earlier.

He sees that the problem starts young, noting that there’s a point in middle schools where boys continue to pursue STEM endeavors and girls drop out. “I believe we have to reach young women earlier in their school career if they want to be ready for the boardroom,” he says. We are seeing that young girls are lacking confidence and don’t have seat at the table. We have to start earlier, to find ways to increase and maintain their interest at a young age and in the tech and science industries and then help they see how they can be leaders like Carly Fiorina.”

A Lifelong Mentor

Mentoring is part of the fabric of Jones’ life. He is part of an organized group at the

Virginia Commonwealth University’s graduate school, where he mentors one or two students a year.

He also lends a hand to anyone who asks or with whom he interacts, particularly helping those who need an injection of confidence. “My goal is to ‘encourage greatness,’ he says, adding that he mentors anyone who transitions through his life who needs encouragement. He even compiled his advice into a book, called “Hello Old Friend,” designed as a resource for career development.

“My mentoring is mostly not part of a formal program; I just live it. People have to care,” he says.

His mantra is to exceed the Golden Rule with what he calls the “Platinum Rule,” which focuses on paying it forward.

“I have never turned away someone who wanted to network or needed a hand, because we’re all one step away from needing that help.”

Advice for other Leaders

He firmly believes that promoting diversity is everyone’s job, and that you can’t be caught up in your own myopic world. “You have to engage and listen and recognize the need and then do something about it. Be the change agenda, and have the courage to stand up for what you believe in.”

In his view, a career is composed of two halves – the first half, which is when you’re taking and learning and building, and the second, when you find out what you’re called to do.

“Everyone should have their own personal ‘why,’ and mine is to inspire others to find what inspires them. We can be both a student and a teacher at every level of our career.”

By Cathie Ericson

/by

Career Tip of the Week

,
Nicki GilmourThis Week’s Tip Is…

Know your bottom line. On Everything. Where are your boundaries?

Last week we talked about “Everyday Negotiations” in Career Tip of the week. What is your bottom line? What is acceptable and what is out of the question?. Know this ahead of every meeting!

Welcome to Career Tip of the Week. In this column we aim to provide you with a useful snippet of advice to carry with you all week as you navigate the day to day path in your career.

By Nicki Gilmour, Executive Coach and Organizational Psychologist

/by

Voice of Experience: Seble Tareke-Williams; Managing Director, NYC Interborough Fund; Emmes Asset Management Company LLC

Seble Tareke-Williams-thumbSeble Tareke-Williams describes her professional path as nontraditional, but each step has been vital to creating her current career, which combines her real estate investing acumen with her passion for community development.

She started her post-college career at a social policy think tank before running an economic development program at Pratt Area Community Council, a neighborhood-based community development organization. That’s when Tareke-Williams realized it was necessary to acquire solid business experience for her next career step, whether she decided to transition to the private sector or progress to a more senior management level in the nonprofit sector.

She decided the most expedient way to make a professional pivot was to earn a graduate degree in business and chose Harvard Business School because of its strong focus on leadership across disciplines, combined with the opportunity it provided to network with people across a broad spectrum of professional and cultural backgrounds. “As a career changer, I also felt it was important to attend a top-tier school; that I would benefit from that extra stamp of approval,” she says, although she adds she doesn’t think this route is necessary for everyone.

While at Harvard, Tareke-Williams was named a fellow by the Robert Toigo Foundation, which works to advance the development and careers of minority MBA talent seeking careers in finance. Toigo allowed her to build a greater network with peers across business schools. “Toigo has such a great reputation in the industry for its strong caliber of fellows so I felt the Foundation offered an extra level of credibility.” She says the Toigo Foundation was influential in landing her internship at GE, and later for the number of interviews it helped coordinate, including with Emmes, where she has been since graduation.

I find that women are naturally bolder when we’re representing the interests of others, including our firms’, because it’s how we’re built. We feel more comfortable in that role. But we need to exude that same level of confidence and boldness when representing our own interests

Real Estate Fund Combines Her Interest in the Public and Private Sectors

Tareke-Williams decided to focus on real estate based on the exposure she had received at the community development organization prior to business school.

Emmes acquires, manages and sells commercial real estate on behalf of institutional partners, primarily domestic pension funds. While at Emmes, she’s been involved in asset management, capital raising and acquisitions and takes pride in the depth and range of her professional experience.

“The diversity of assignments I’ve undertaken has made me a better leader; it’s allowed me to be able to have meaningful context when making decisions. And ultimately, that’s just as important as your innate abilities. Your experiences are what make you an expert in your field.”

She currently manages the Emmes Interborough Fund that is solely focused on markets across New York City that have historically lacked institutional investment, namely Brooklyn, the Bronx, Queens, Staten Island and pockets of Manhattan.

“When you think about the attributes of these markets within the context of the entire United States, there are tremendously positive fundamentals, including density and cultural value.

“I’m going back to my professional roots as we bring institutional dollars to these markets. It’s exciting to think about the economic development implications of investing in these markets, while still working within the private sector,” says Tareke-Williams.  She notes that while the primary goal, of course, is to make money on behalf of pensioners who are investing, there is also the secondary positive impact on these communities. “It is a great marriage of the two phases of my career.”

She finds the real estate industry to be in a fascinating phase given several economic trends such as technological growth. Technology is changing where and how people work: technology increases worker mobility and productivity which impact space utilization as, for example, the average square footage dedicated per worker is decreasing. And the growth of technology firms, as well as other high-growth industries like media, are attracting workforces that value working and living in culturally relevant urban markets that foster creativity and business development such as the ones that the Emmes Interborough Fund invests in.   These residential population and workforce shifts are creating resurgence in the outer boroughs of New York City.

“Real estate is fascinating because it touches every aspect of your life- where you live, work, and play.”

Confidence Will Lead to Success

Tareke-Williams knows that the No. 1 asset a professional needs is confidence – in your own work, ideas and perspective.

“I find that women are naturally bolder when we’re representing the interests of others, including our firms’, because it’s how we’re built. We feel more comfortable in that role. But we need to exude that same level of confidence and boldness when representing our own interests,” she says.

She notes that the men with whom she interfaces are more transparent about their own interests – they tend to be clear about their personal intentions, including making money. She finds they’re not shy about it, and in return they more often get what they want.

“When we represent ourselves well internally, that also raises our value to the firm. The assumption being that if you can represent yourself well, that you will also represent the firm with conviction.”

Striving for Balance – In All Areas

Though her company, as a boutique firm, doesn’t lend itself to having robust, scaled programs dedicated to diversity, she has always felt supported by the firm’s leadership who encourage her to develop and retain a strong external support network. She is active in WX, a group of women executives in real estate, as well as the Toigo Foundation.

Tareke-Williams has three daughters, soon to be ages two, four and seven. She spends as much time with them as she can, but considers balance to be about more than work and family. She is proud to have come full circle and be engaged at a deep level as the board chair of the non-profit where she worked prior to business school. “No matter how busy I am with my work and family, I won’t feel complete unless I’m also involved in community.”

And even with all that on her plate – or maybe especially because she has all that on her plate — Tareke-Williams knows that she has to make a little time for herself. She does that through training for races and is especially looking forward to an upcoming all-women half-marathon.

By Cathie Ericson

/by

Intrepid Woman: Elisabeth DeMarse, Chair, President, and CEO of TheStreet.com

 
Elisabeth DeMarseElisabeth DeMarse is the archetype of a distinguished leader. The current Chair, President, and Chief Executive Officer of TheStreet.com is a pioneer in the field of digital media and information technology, leading the next generation of women by example.
 
Young Startup
 
As a deliberate decision-maker with a persistent and insatiable work ethic, DeMarse had the good fortune of knowing, from the beginning of her career, what professional path suited her personality.
“I was co-opted by business early on, by the idea of getting things done,” said DeMarse, who, before delving into business technology, spent her pre-graduate school years working in social reform. First cutting her teeth in public policy after graduating from Wellesley College as a History major, DeMarse served on the Senate Committee on Presidential Campaign Activities (the Watergate Committee), and as an aide for then New York Congressman Edward Koch, following him to City Hall when he was elected mayor. However, the sluggish pace of the life of a public servant, slowed by the bureaucracy of politics, frustrated DeMarse and she sought out the quicker pace of an occupation that matched her industrious temperament.
 
“Business is so much more interesting than it gets credit for,” said DeMarse, who attended Harvard Business School where she received an MBA in Marketing and Strategy. “I intentionally sought out a career in technology in 1980. I told me classmates, ‘I think this is going to be big’.”
 
Following graduation DeMarse looked specifically for a tech job, and by determined perseverance landed a staff position on the Operating Committee at Western Union, where she gained valuable insight about engineering, technology, and communication networks. After Western Union and a brief stint at Quotron, an early financial information space, the motivated young professional took a job as head of marketing in the late ‘80s for then up-and-coming company, Bloomberg L.P. With just a couple hundred employees at the time, DeMarse, “employee number 217,” joined Bloomberg during its formative years when the company was a “rocket ship” propelling forward into the new, unchartered territory of digital financial analysis.
 
Years later, when Michael Bloomberg left the company to pursue the mayoral candidacy, DeMarse –knowing her tenure with politics expired long ago – opted to continue down her forged path of information technology. Coming off of several successful media property creations at Bloomberg, DeMarse was soon recruited by Jeff Cunningham, the iconic Publisher of Forbes, to run the public company iLife.com. As the new CEO, she engineered the turnaround of the sinking business, bringing it back from financial turmoil and rebranding iLife into Bankrate.com. The success of the image change and rapid growth of Bankrate’s shareholder revenue not only secured DeMarse’s fascination with finances and the power of the Internet, but helped solidify the marketing executive as a reputable, prominent, and innovative leader in her field.
 
Gold Standard
 
The reputation that DeMarse established help her found another digital financial content company, Creditcards.com, which she eventually sold to her former employer. Moving into the online media profession, she accepted the position of CEO in 2010 of Newser.com. From this news service organization, the digital media expert took over her current job at TheStreet.com, where she has been serving as CEO, Chair, and President for the last two-and-a-half years.
 
‘I’m liberal arts major who’s succeeded in tech,” DeMarse explained of her own work history, noting the opportunity for women of any educational experience to join the technology vocation. “You don’t need a heavy engineering background in order to succeed, especially in digital media. There is plenty of room for people with strong liberal arts backgrounds.”
 
For DeMarse, it was a combination of joining the technology industry early on – in the revenue and marketing side – and developing strong leadership skills during the beginning of her career that helped her maintain a long, successful profession. Additionally, she credits her accomplishments to the career-changing advice, wisdom, and knowledge of several influential advisers.
“I had some great, important mentors. Ed Koch, Michael Bloomberg, Jeff Cunningham, Michael Wolff (founder of Newser), and Jim Cramer,” she said. “No one makes it on your own. You need to seek out the best people and learn from them. These folks changed my life. They gave me a chance, and I ran with it. ”
 
In turn, DeMarse, whom Cramer, co-founder of TheStreet, calls ‘indefatigable,’ seeks to inspire the next generation of women in tech by setting a positive, tangible example.
 
“Success inspires success. Just by being here, as a female CEO, speaks volumes. I try to mentor, support, encourage and coach all my employees, male or female. I desperately want them all to succeed, to be the best they can be,” she said, stressing that the best advice she can give to young professionals is to place great importance in making smart business choices and operating under fair and honest business practices.
“Life is short, choose how you do business. Is what you are doing fair, accurate, and honest?” DeMarse asked, noting that she takes utmost care to make sure she delivers a good product, maintains excellent customer service, and honest marketing tactics. “It’s important to me to maintain a gold standard.”
 
After 40 years within the industry, DeMarse, who also currently serves on the Board of Directors of AppNexus Inc., still upholds her gold standard of excellence and places a strong belief in the moral value of work. She continues to find technology a source of growing interests, including her long-time passion for online financial literacy.
 
Moving Forward
 
In response to the theory that the media places a heavy emphasis on how women in high-powered positions must struggle to balance home life and work, DeMarse finds, “the whole thing preposterous. The media misinterprets real life, and they are making an issue that’s not an issue.”
She hopes her home/work life situation will eventually set an example for what could be the new norm for professional businesswomen.
“I’m one of the rare people who says ‘you can have it all.’ I don’t know how to cook and don’t know the last time I was in a grocery store, but I love what I do, and have two great children and a great husband.”
 
Last week, in a keynote speech at a Columbia University’s Journalism School Gala, DeMarse turned off topic to point out that, “Today, journalism schools are over 70 percent female and Columbia’s MS program 76 percent female.  Yet we are hopelessly out of synch. Newsrooms linger at 40 percent female.  There is a gap is in hiring and promotion. There is a gap is in giving women and minorities a fair chance. Now, let’s discuss the people business journalists are interviewing. Today, in 2014, elite business schools are 35 percent female. Imagine that.”
 
Recently, DeMarse was recognized by the Girl Scouts of Greater New York as a Women of Distinction honoree for her achievements, leadership and integrity, and inclusion and social accountability within her field. And despite her previous accolades (including: Folio’s Top Women in Media, Working Mother of the Year, Most Intriguing Person in Media, NOW Woman of Power and Influence, and Fast Company Fast 50, among others), DeMarse – a former Girl Scout ­– felt more personally connected to her recent award and its young audience, as she was able to reunite with her own youthful experiences and visions.
 
The role model, who inspires “confidence, courage, and character” for intrepid women of all ages, offered a final word of advice, explaining that diverse backgrounds can help open up new possibilities in any career path, in any profession.
“Don’t give up on anything, ever. Be persistent, indefatigable. The idea should be that you do the best job you can all the time and operate at the highest level,” she encouraged. “Furthermore, take on the obligation to make this world a place where women and minorities never experience limits based on their race or gender.”
By Hadley Catalano
/by

Op-Ed: The female millennial: A new era of talent

,

Op-Ed-The-female-MillennialSunday 8 March 2015 marks this year’s International Women’s Day. As we celebrate the achievements of women in the workforce and beyond, my advice for leaders of both sexes is to think broader than the top – you have a new era of female talent on your hands.

We believe that CEOs must be committed to driving parallel efforts that tackle enhanced leadership diversity in conjunction with systemic change efforts, targeting their workforce from day one here at PWC with the sponsorship of our Global Chairman, Dennis Nally, we are working hard to get this right.

We are focusing on developing talented junior women now, for future leadership roles, because when talent rises to the top, everyone wins

We are very passionate about this and so to mark International Women’s Day this year we are excited to launch our The female millennial: A new era of talent publication. This is a research-based report that shares the insights and desires of more than 10,000 millennials from 75 countries.

A new era of female talent

Our research tells us that when it comes to the female millennial (women born 1980–1995) we really are talking about a new era of female talent. Female millennials matter because they are more highly educated and are entering the workforce in larger numbers than any of their previous generations. They also enter the workforce with a different career mindset, they are more career-confident and ambitious than their previous generations.

Almost half of women kick-starting their careers feel they can rise to the very top levels with their current employer.

Forty-nine percent of female millennial career starters (0–3 years’ work experience) feel they can rise to the very top levels with their current employers, making them more career-confident than the generations that have gone before them. Despite this, there is still a confidence gap; 71% of their male peers feel the same way. This gap is something that must be recognised, but it is important we also look beyond just the gap.

Almost half of women kick-starting their careers feel they can rise to the very top levels with their current employer. Given only 4.8% of current Fortune 500 CEOs are female – an underwhelming historic high by the way – we must acknowledge and celebrate that the needle is moving when it comes to the career-confidence of female millennials.

Our research also tells us the female millennial ranks opportunities for career progression as the most attractive employer trait. It is also the most highly ranked reason female millennials have left a former employer.

But the millennial woman is not only more career-confident and ambitious than her previous generations. She is also more financially empowered. When it comes to earning power and patterns, millennial women are trailblazers. Our research tells us 86% of female millennials in a relationship are part of a dual-career couple. Furthermore, 42% earn equal salaries to their partner/spouse and 24% are the primary earner. This means 66% of female millennials earn equal to, or more than, their spouse. The more experienced the female millennial, the higher the likelihood she will be the primary earner. Our study tells us that 31% of female millennials with nine or more years’ experience are the primary earner in their relationship, compared to 18% of millennial career starters and 24% of career developers.

The female millennial sounds pretty amazing – right? But how can organisations capitalise on these stellar traits? To achieve a sustainable talent pipeline, employers can get things right by committing to inclusive cultures and talent strategies that lean into the confidence and ambition of the female millennial.

Themes that matter

The female millennial: A new era of talent report shares five key themes that matter to the female millennial and positions the difficult questions that employers need to be cognisant of when it comes to this growing and significant portion of the global talent pool. Diversity is front of mind for the female millennial. An employer’s reputation matters, global careers are high on the agenda and the female millennial desires work–life balance and flexibility combined with a strong feedback culture.

The female millennial career stage differential

Particularly interesting in this report is that we don’t just take a holistic view of the female millennial. I was very excited as a millennial woman to lead this project, but also recognised being a 34-year-old millennial woman with 14 years’ work experience that my experience will be very different from the experience of a 22-year-old millennial woman just starting out on her career. So we have created a female millennial career stage differential to help employers learn more about the female millennial.

a new era of female talent

As millennial women progress through this career stage differential, they are more likely to be in senior positions, more likely to have completed an international assignment, more likely to be the primary earner if part of a dual-career couple and more likely to value critical feedback discussions taking place face to face. On the flip side, they are also more likely to believe employers are too male-biased in terms of attraction, promotion, development and retention, and believe that taking advantage of work–life balance and flexibility programmes has negative career consequences at their workplace. They are also less likely to believe they can reach the very top levels with their current employer.

Female millennial role models in the plenty

While our research tells us that one-quarter of female millennials said they do not feel there are senior female role models that resonate with them at their current employer, one thing is clear – there are plenty of female millennial role models out there. From Australia to Brazil, Ghana to France, Ireland to Nigeria, Malaysia to Singapore, Spain to the UK and of course the US, you’ll find fantastic voice of the female millennial profiles to motivate and inspire you in our report.

Visit www.pwc.com/femalemillennial to download the report and access further resources for, or about, the female millennial.

/by

Whitney Johnson, Managing Director, Springboard Ventures, LP, Intrepid Woman

By Nicki Gilmour

Whitney Johnson believes in disruptive innovation. As co-founder of Professor Christensen’s Boston-based investment firm Rose Park Advisors, Whitney Johnson applied the frameworks of disruptive innovation to identify and invest in disruptive companies.

“I connected with Clayton Christensen in 2003-2004, and I was privileged to have him ask me to co-found an investment firm with him in 2007. I realized in parallel that these theories of disruption not only applied to picking stocks but also to individuals. Disrupting your own status quo before you change anything else is the place to start.”

Whitney is in now in the process of launching Springboard Ventures, LP, a fund investing in women in high growth businesses that can scale in tech and life sciences from the initial pool of candidates that are the alumni of Springboard Enterprises, a non-profit accelerator.

She is inspired to help others and claims that her job is many jobs as with so many people these days. “I have a portfolio professional life of coaching, speaking, writing and investing. When I talk to women and they ask me for a single piece of advice – I say get a coach. Regardless of your talent and hard work, it is hard to navigate and a coach can help you understand the landmarks when you are in the ocean of your career.”

Walking the Talk
Whitney moved to NYC in 1989 with her husband who was getting his PhD at Columbia University. She recounts how it was a scary time in New York at that point and she realized that as a couple they had no money and she needed to get a job. She decided that Wall Street was for her, and truth be told, was motivated by Liar’s Poker, Bonfire of the Vanities, Wall Street – and, of course, Working Girl.

At Smith Barney, I looked at the bullpen of up-and-coming stockbrokers, and I thought to myself, ‘I am just as smart as they are’ and I wanted it badly so I took classes at night, accounting and finance.” She comments that having a sponsor was critical to her moving up the Wall Street food chain. “I had a boss who let me jump from being secretary to an analyst in investment banking.

Whitney talks of her career climb from music major to one of the top ranked equity research analysts, being ranked 8 consecutive years (1996- 2005) according to Institutional Investor, with her last 4 years being double ranked, her area being Emerging Markets – Latin America – Telecom and Media.

In 2005, “I disrupted myself – I didn’t even wait for another bonus – left in June that year. I was at the top of my game — number one in Media / #2 in Telecom.

In our conversation, Whitney explained why she wrote the book Dare, Dream, Do. She believe her mission is to help individuals (women, in particular) believe that we need to learn to be harbors and ships, to develop our feminine, the capacity for relatedness and love, and masculine (ability to wield power and control situations) to truly succeed.

“I feel that women have to work through the tensions of how do I tend to my dreams as well as the dreams of others who we love?

Why ‘Disruptive Innovation’ is about moving forward.
When I suggested that we do this interview for the Intrepid Women column she candidly admitted that being fearless is definitely a learned trait.

“I feel scared a lot of the time, but I think about innovation going from stuck to unstuck, about finding the problem (or a problem finding you) and solving it.”

When asked about factors that can hold women back in their careers, she states that confidence to disrupt is definitely top of the list. There are many career ‘derailers’ that can stop people from getting ahead.

Whitney talked at length about the dangers of entitlement and how we can overcome this to succeed.

“Entitlement comes in many forms, not just at the beginning of our career. Entitlement can surface as we rise through the ranks, and are literally en-titled. Regardless of rank, you battle entitlement by being willing to do the work to socialize our ideas, to not just expect that people will buy in.”

She advises people to figure out who are their stakeholders are at work stating that they can range from your boss, your peers, your coworkers to your boss’s assistant. Figure out what language your stakeholders speak, she advises and adds,

“If you are in marketing and your boss or sponsor is in finance then you have to communicate in a way with that person that will help you move up the curve to succeed.”

Not being heard? She suggests that it is possible that you need to socialize ideas more, but recognizes that it is also possible you are just not being heard. Research suggests that women needs to be two and a half times more effective than men. Whitney gives insight to what this means in real terms stating,

This shows that it may take longer for women to be successful. Be aware of this so you don’t internalize this. There is nothing wrong with you! But know that you have to have 100% domain expertise, especially because your soft skills are taken for granted as a woman.”

Finally, on the topic of being heard and gaining credibility she shares some sage wisdom,

“People can discover how smart you are by the quality of the questions you ask.”

Check out Whitney at HBR or on her website.

/by

Voice of Experience: Jessica K. Delbaum, Antitrust Partner at Shearman & Sterling LLP

By Cathie Ericson

delbaumjessicawebAccording to Jessica K. Delbaum, a leading antitrust partner at global law firm Shearman & Sterling LLP, plotting a successful career path involves looking beyond the expectations of an entry-level position and determining if you’ll be excited by future prospects in the practice you pursue. “Look ahead at what senior practitioners are doing, because you won’t be at your current level for long,” she advises. “Make sure it’s fascinating and rewarding.”

Delbaum took her own advice to heart when she pursued her career path in the antitrust field. As an undergrad, she majored in economics and philosophy, but decided to start her career as a legal assistant, joining Shearman & Sterling right after graduating from Columbia College. She quickly realized she had found her calling and went back to school at Harvard Law. She spent her first summer in the criminal division of the U.S. Attorney’s office in the Eastern District of New York, but an antitrust class she took in her second year of law school provided much-needed career direction. “I was almost immediately won over by antitrust’s complex and stimulating mix of corporate law, litigation, criminal work and business – all in one body of law,” Delbaum recalls. Soon after, a stint as a summer associate, with an emphasis on antitrust, confirmed her interest in both its theoretical and practical applications.

After law school graduation, Delbaum began her career as an Attorney General’s Honors Program Attorney in the U.S. Department of Justice Antitrust Division in Washington, DC. She says, “It was a phenomenal experience, working with an incredible group of attorneys and economists, including many women in leadership positions.” Delbaum also recalls having the unique opportunity to depose a Fortune 50 CEO in her first year of work.

After a few years of rewarding work at the DOJ, she missed New York and decided it was time to try private practice. She joined Shearman & Sterling in November 2004 — first as an associate and then becoming counsel and ultimately a partner.

Today, the most rewarding part of her job is helping clients achieve their strategic goals as they navigate the complexity of the antitrust realm. “We use different tactics depending on their goals,” she explains, “so my job is to listen carefully to the client and then apply my knowledge and expertise to help them make practical choices and achieve their objectives as painlessly as possible.”

Currently she is wrapping up a multi-billion dollar pharmaceutical transaction and juggling several other client assignments. She says, “I love substantive, complicated issues, and I find the more I delve into any industry – whether it’s industrial gases or medical devices – the more interesting it gets.”

The legal industry itself continues to fascinate her as companies realize that antitrust issues extend far beyond U.S. borders to incorporate international factors. Today, for example, completing a significant merger transaction will likely involve discussions with antitrust agencies from all over the world – a specialty for her and for Shearman & Sterling.

Changing Expectations
Stepping back from her client work, Delbaum sees a changing face of Big Law and an ever-evolving way of servicing today’s clients. She has seen shifts that extend from client expectations to the expectations of incoming lawyers. Successful practitioners, she says, will learn to navigate these different stakeholders.

This has a significant impact, in particular, in the way that young lawyers work, especially in their emphasis on work-life balance. “Incoming associates are typically very tech savvy and adapt well to our fast-paced work environment, but work isn’t everything to them,” Delbaum says. “They crave a more well-rounded life and experience, and the challenge is to see how that dovetails with private practice and the needs of our international clientele and the pace of our transactions.”

She cites the issue of clients with pressing problems – often in multiple time zones – and the lawyers who also want some balance in their life. That equilibrium is both helped and harmed by technology – on the one hand, you can take care of what you need to wherever you are; conversely, no one is completely unplugged and it’s more difficult to carve out that sacred personal time.

“It used to be we’d have a week to sift through new documents and offer recommendations; now we get something at 4 p.m. and clients often want feedback the next morning – in whatever time zone they’re in,” she says. “As a partner in the firm, my role is to service our clients and also to help newer associates learn how to find a balance.”

Helping Associates be WISER
Shearman & Sterling offers a wide variety of career development opportunities, many of which Delbaum helps oversee. She is one of the co-partner advisers for the firm’s Women’s Initiative for Success, Excellence and Retention (WISER) – a group that was initially internally focused but has become increasingly focused on business development and other external factors. She is also co-chair of the firm’s global Associate Development Partners Committee, responsible for development, training and mentoring of the firm’s roughly 600 associates worldwide.

In addition, Delbaum is active in the firm’s efforts around Sheryl Sandberg’s Lean In movement. “We were one of the first firms to join the movement, and we learned very quickly that the challenge was how to make it actionable,” she says. The firm developed a program offering “Lean in Resource Partners,” of which Delbaum is one. We have regular sessions with both male and female associates.; the meetings typically feature a video and discussion, followed by a break-out session, and concluding with a group session to report valuable take-aways. “This has been a hugely successful endeavor that has helped facilitate better camaraderie and enhance careers and daily interaction,” she adds.

Internal and External Networks Key to Success
Over the years, Delbaum has learned the importance of developing both her internal and external networks. While she spent the early part of her career focusing on internal network building as a natural extension of her role, she wishes she had also focused on expanding her external associations. She advocates that newer practitioners network not only within their narrow area of expertise, but also within the larger legal and business community.

And she feels that the challenges apply equally to women who are her peers and those starting their journey. “We are great resources for each other,” she says, “and we need to take advantage of any opportunities to mingle our professional groups to help nurture potential business contacts.”

All Work, No Play…
Delbaum readily admits that one of the perks of her globe-trotting career is the opportunity to visit places she otherwise wouldn’t. She takes advantage of her robust travel schedule to blend in personal travel as well — a recent client trip to South Africa ended with a memorable two-day safari.

“Since I have to travel so extensively for work, why not combine it with some fun when I can?” she says, noting that travel experiences are also beneficial for building connections. As an example, she cites a Japanese client who had sent her a holiday card featuring a print from renowned Japanese artist Hokusai. She happened to mention to the client that she had just seen an exhibit of his work in Paris over her holiday vacation, and that spurred an extended conversation and a closer client relationship. “I Iove to travel, and it really can open other doors,” she says.

In addition, Delbaum makes time for yoga, both for the physical aspects and her burgeoning interest in the mental benefits of the meditation period at the end. “It’s good for body and soul,” she says.

/by

Voice of Experience: Natasha Moffitt, Partner, King & Spalding

moffitt-natasha-4938-176x240Sometimes dad knows best. That’s what Natasha Moffitt, Partner at King & Spalding, learned when following her father’s suggestions for her career path.

Raised in Germany by a German mother and American father, Moffitt decided in high school that she wanted to be a lawyer, but her father urged her to leverage her skills in math and science. He counseled her to first pursue a computer engineering degree (an emerging field of study at the time), and then a career in patent law; and that’s when her career path was born.

Moffitt graduated with a computer engineering degree and a minor in German, and then worked as an engineer for several years before pursuing her law degree, focused all the while on becoming a patent attorney.

“Many engineers don’t consider patent law as a career path until later in their careers; I decided to pursue patent law from the get go.” She became a summer associate at King & Spalding in 2000, joined the firm full time in 2001 and was elected to the partnership in 2008.

Meaningful Wins Are Key to Satisfaction
While she is naturally pleased about all the wins she achieves for clients, one win in particular stands out. She defended a client in patent litigation brought by a competitor, with enormous stakes that were “do or die” for both sides.

For more than a month the case was tried, and she was delighted to score an outright win, which was later affirmed on appeal.

“Unfortunately, patent litigation has become a routine ‘cost of doing business’ for many companies, but in this case, the suit was directed toward an important part of the client’s business, and it was critical that we win. I always play to win, but this win was especially sweet.”

Moffitt currently is excited about the business development work she’s doing in Germany and other German-speaking countries. “It’s a good fit, given my language fluency and heritage. German tech companies are frequently sued in the United States for patent infringement. I am fortunate to be collaborating with a group of partners who also have German ties and an interest in expanding our footprint to the German market.” She describes it as a “coming home of sorts,” allowing her to marry her personal history with her profession in a way she never dreamed possible when she started her career.

She also views the recent changes in patent law as an area of ongoing fascination – with the increased interest by the Supreme Court, the media, legislators and company executives. “There is ongoing spirited debate involving patents and what should be patentable,” she says. “Different industries have differing views – there’s a lot of discussion but no clear answers. As the entire industry changes in an unprecedented way, we will be tracking the developments and counseling our clients on what these changes mean for their patent portfolios and litigation strategies.”

More to a Law Career than the Law
As Moffitt has ascended the ladder, she’s learned that law partners must wear multiple hats – as mentors, teachers, managers, recruiters, marketing professionals and accountants.

“When I started my legal career, I expected that lawyers would spend most of their day practicing law; I didn’t appreciate how many roles we would have to play,” she says. “Law school gives you the skills you need to become a great lawyer. It does not train you how to do the rest. Over time, I have learned the business side of law and how to build a practice, but had I realized then what I know now, I would have focused the early part of my career on not only doing excellent work, but also on learning the business of building a practice.”

Changing Perceptions
One challenge she believes women may face in the industry is one of perception. “For high stakes patent litigation, more senior, male litigators may be perceived to be a safer hiring choice than female litigators,” Moffitt says. “Women litigators simply need to demonstrate that this perception is unwarranted. With time we can change these biases, but it takes women stepping up and showing they are as good as, if not better than, their male counterparts.”

She sees the industry becoming more accessible as more women enter into math, science and engineering-related disciplines in college, which may translate into more women practicing in the area of intellectual property, but there is still room for improvement.

She believes it’s important for those already working in the technology industry to educate the women who are following them about what the opportunities are – that they can become engineers, scientists and researchers, but there’s also an alternative path in the law.

And for women who are getting started, she advises them to invest in their career by taking advantage of every opportunity and experience – and if you’re not getting the opportunities you seek, then go find them.

“People will be impressed by the initiative. It’s vital to create opportunities for yourself if they’re not coming to you for one reason or another.”

And she says that while women should be the best they can be at any given moment, they should cut themselves some slack.

“Women can be unnecessarily hard on themselves – we want to be perfect in all areas – as a mom, spouse, and employee – and then we give ourselves a hard time when we feel we’re not meeting our own expectations.”

For women at her level, Moffitt recommends building a practice by focusing on one particular area for business development. “Sometimes lawyers want to appear as a jack of all trades, but that can dilute the expertise you do have,” she says. “Clients are looking for subject matter experts, so you don’t want to spread your expertise too thin.” She sees this as particularly important for women who are balancing family, work and other time commitments, that in order to make your limited time count, you have to identify your strengths and focus your efforts there.

Committed to Diversity
Moffitt says her firm is very committed to diversity with committees, initiatives and events, and she has been active in both informal and formal diversity programs. She feels fortunate that she has had lots of mentors at the firm over the course of her career, and in return she has mentored others in a variety of capacities – always finding the informal relationships to be invaluable.

Currently, she is co-leader of the Atlanta office’s Women’s Initiative, which creates networking and mentoring opportunities for the firm’s Atlanta women lawyers, but also provides tools to help women attorneys expand their profile internally and externally. Recently she hosted a guest speaker to talk to the women attorneys about how to maximize the impact and visibility of their LinkedIn profile, for example.

Sharing Love of Horses and Heritage
A busy mom with three kids ages three, six and nine, Moffitt sees weekend time as family time. One hobby she’s been able to share with them is her love of riding dressage competitively– she recently competed in the U.S. national and regional championships. Her oldest daughter has started riding, and all of them enjoy spending time at the barn.

In addition she is sharing her German heritage, raising them to be bilingual by attending an international school where they learn in German and English.

“It’s a challenge to make time for everything, but it’s worth it. I’ve gotten really good at time management!”

By Cathie Ericson

/by

Rising Star: Olamide Bello, Assistant Vice President of Private Placements, Voya Investment Management

By Cathie Ericson

“Women, and everybody else in the professional environment, must recognize that sponsors and mentors are critical to your success. Maintain your relationship with them – it’s like a bank account; you can’t withdraw what you haven’t saved,” says Olamide Bello, who credits these strong relationships as a key factor in her career ascension.

Bello is the first to admit that her career is atypical – although she studied physics in college, her first job was at a bank in Nigeria. She soon realized that banking wasn’t for her so she joined Accenture, a global management consulting firm, where she quickly realized how much she enjoyed working in the team environment. She decided to pursue her MBA at Emory University, and after graduating accepted a position with Voya Investment Management (Voya IM), where she has been for more than six years.

Read more

/by

Rising Star: Latrisha Whitehead, Project Manager Platform Metrics; TIAA-CREF

Latrisha WhiteheadBy Cathie Ericson

Never accept defeat! Those are the words that have propelled Latrisha Whitehead forward in her fast-moving career, spanning a wide variety of companies and industries.

For just over three years, she’s served in her current role as a project manager with TIAA- CREF’s platform metrics group, where she supports and manages the dashboard development for TIAA Today. TIAA Today Dashboard is a tool that provides near real-time Client Systems data to executives, management, IT, operations and the business to inform them about key platform metrics. These dashboards are intended to provide operational insight to current production performance compared to the peak and average.

Prior to that, she held a variety of business analyst positions in industries that ranged from human resources to finance to entertainment. During her stint in entertainment at Twentieth Century Fox, Whitehead’s position had taken her to California, but she was lured back east by a previous manager from Wells Fargo. Knowing the caliber of her work, Whitehead’s manager asked if she would return to oversee the reporting efforts supporting customer relationship managers and wealth managers.

These many moves taught her one of the most valuable career lessons: to value independence. She says that when she initially moved from her home state of North Carolina for a consulting job, she was worried that she would lack support. “My mom has always been my biggest supporter and it was hard to think about her not being close by. But I knew I just needed to get used to being on my own, and once I gained that confidence, I not only survived, but thrived. I began to see myself in a different light.”

Inspiring Confidence in Others

That confidence she found in herself not only shaped her career positively, but it also impacted others’ views of her. Along the way, she’s worked with a wide variety of managers, all with different styles and expectations. But one thing she says they’ve all had in common is their complete confidence in her abilities. “That’s probably what I’m proudest of in my career,” she says, “That in every role I’ve had and every manager I’ve reported to, they’ve never second guessed or micromanaged me. They’ve known that I will see the task through to accomplish the goal.”

Earning Respect

Whitehead says that before she entered the corporate world, she had the impression that women in in the workplace might not earn the respect they deserved. She had heard stories about women who were ignored or spoken over in meetings and had their opinions overlooked.

Fortunately, that stereotype did not ring true in her case. “I don’t know if it was my personality or the combination of my skills and experience, but I’ve found that no one has ever treated me differently because I am a women,” she says. “When they saw that I was dedicated and results driven, they had confidence in my abilities and my opinion on how we could achieve success.”

That respect has come not just from her managers but her peers as well. Whitehead says that she frequently receives feedback from her managers on positive reports from others in the organization. “It makes all the hard work worthwhile,” she says. Since most of her clients are internal, she appreciates that she can make an impact on the external end user customer through the work that she does. “I’m so customer focused that I appreciate hearing that my role has a direct correlation on our company’s success with our customers. Making sure that your internal customers are supported efficiently gives a downstream impact.”

Every Project Offers A Chance for Success

Part of Whitehead’s job satisfaction stems from her ability to find something exciting and fresh in each new project. From each one, she is able to learn more about the company’s business overall, and get a picture of its direction and how her work relates to aspects that don’t directly involve her.

“My team is always innovating; we have to come up with new and original designs and a fresh outlook for each project.”

She says that a project will often come in two seemingly disparate mockups and her team will pull it together. “It always amazes the clients when we present the finished product, and they find that they can see at one high level something that historically they had to look at in drill-down mode. They think we’ve produced magic!”

Passing it On

Whitehead knows she has been the beneficiary of mentoring along the way, including groups that TIAA-CREF hosts, such as its Women’s Employee Resource Group and a Lean In circle. She actively participates in both, and has found it particularly uplifting to hear and see how other
women are breaking the proverbial glass ceiling.

Over the years, she has seen the benefits of having both mentors and sponsors. She says that it has been impactful to see other women in leadership roles which might have historically been male dominated.

She passes on her valuable experience through her volunteer work with a girls’ mentoring group called Dynamic Youth Mentoring Program where she works with girls, ages 13 – 18, which she knows is a critical time in their development. She and other mentors meet with the girls in group settings, and then one-one-one once a month to do something either fun or educational.

She reports that her current manager is one of the best she has ever reported to, due in large part to the support she receives for both her professional and personal life.

But she looks even farther up to identify a professional role model – none other than First Lady Michelle Obama. “She advances her platform so effectively, but it’s clear that she is comfortable in her own skin.

You can tell that she’s not giving false appearances but is true to herself.”

Running Toward Success

Off the job, she devotes her free time to healthy pursuits. She has completed a half marathon and is currently training for another one and has completed a sprint triathlon as well.

She is involved with a women’s running group called Sole Society that focuses on women’s health, from eating clean to exercising to helping ward off the diseases that attack women.
“We have so many roles, from wife to parent to worker that we need to focus just on ourselves sometimes.”

Her professional success is intertwined with her running, since with both she makes sure to make measurable and attainable goals, and review them often to ensure she is progressing toward them. “I strive for continuous improvement, and beating myself each time, whether it’s in the office or at a race.”

/by