Tag Archive for: Wisdom

2023: Words of Wisdom from Women In Leadership (Part 1)

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women in leadershipThis year, we’ve interviewed impact leaders, change makers and women who are shaking up senior leadership and creating new roles. Once again, it’s our honor to amplify the voices of the women who are becoming the change they want to see – whether that’s recalibrating leadership approaches to shift the paradigm, birthing their own vision tangibly into the world, or elevating the voices that remain underrepresented.

Looking across our leader profiles in 2023, we share words of wisdom and inspiration from each woman we’ve talked to this year (look out for Part 2 next week). Thank you for the gift of your energy, time and insight!

“Get in there early with a contribution to the discussion. Other people feel relieved and appreciate it when somebody says something first and are likely to even build on it. And I learned that contributing early liberates you to relax and enjoy the discussion, because you’re not beating yourself up about not having said anything yet. You may find you are building up to something even bigger to say, but at least you feel good because you’ve contributed.” – Ruth Harper: SVP, Chief Communications & Sustainability Officer, ManpowerGroup

“We’re all drops in the ocean, but together we can move the moon. Small things matter. Because if we all do one small act, together, collectively and as a community, we can move mountains, and that’s always been the case. I think we each create a ripple in the water from just a drop, and that if we all work together, this change can really occur. It’s not just one thing that’s going to be the answer to our issues, it’s going to be an ecosystem of many things working together to create resilience.” – Alice Chun: Female Inventor, Founder and CEO of Solight Design, Inc.

“We are all humans having a human experience and so you ought to be able to connect with anybody on some level. Different perspectives are something to embrace, not something to close yourself off to, because they help you to think and see things from different perspectives.” – Loretta Pearce: Chief Diversity and Inclusion Officer, Shearman & Sterling LLP

“I have walked into several rooms where I wasn’t invited, but I acted like I belonged. Then what are they going to do except welcome me? You walk into a room, and you act like you belong. Take a seat at the table. Not in a chair along the wall, but at the table. And then raise your voice when you speak so you can be heard.” – Avis Yates Rivers: CEO at Technology Concepts Group Int’l., LLC

“I walk into every new thing I do with an understanding of ‘I know what I know’ but ‘I know what I don’t know,’ too. I’m comfortable about being vulnerable enough to ask people to help me. Women put too much pressure on themselves by thinking they have to walk into a role fully capable and qualified, when the reality is that long as you have the core of what you need to do the job, you can build and learn. As long as you’re willing to be vulnerable enough to admit that you’re going to need help or to learn new skills as you navigate, you can take on those bigger jobs.” – Judith Barry: Co-Head of Global Equities, Wells Fargo

“Somewhere along the way of observing women progress in their careers, I realized that no one ever got very far if they cared too much about: What do others think? How did I come across? Was I likeable? And so on. You get to a certain place because you channeled that energy not on worrying about whether people like you or your answer, but on asking how do I get the job at hand done?” – Marcella Sivilotti: Chief Strategy Officer, PGIM

“Confidence is so important, yet sometimes ‘confidence’ can be felt by women as a negative because we don’t want to come across arrogant or as a know-it-all. We need to take these words that have negative associations and switch them into positives. There is also a huge amount of negative connotation around the phrase ‘being selfish.’ But it is so important that at times you put yourself first. Prioritize your own development, personal learning journey, self-care, and look to make choices that help you, not just other people all the time. I think it’s breaking those associations in our head that suggest ‘If I’m confident…I’m perceived as arrogant’ or ‘If I’m selfish… I’m a mean person.’ It can feel very uncomfortable, but it is these simple things that can make a massive difference and it is not about changing your values, just your priorities.” – Loretta Franks: VP, Chief Data & Analytics Officer at Kellogg Company

“I’ve had many experiences where I felt uncomfortable raising a topic but I did it anyway, because there was merit in it. If we’re going to have diversity of thought, then as leaders and as professionals, we have to evaluate the things that make us uncomfortable and really decipher, what is this individual trying to say? What is the goal here? Because if you believe intentions are good, you might want to tune your ear and try to better understand what is being said, versus dismissing or disqualifying it.” – Melinda Cora: Principal, Head of Product Implementation and Project Management at PGIM Quantitative Solutions

“Many people have idea ‘sparks,’ small or large, and too many people squash their sparks. But it’s with those sparks that you can improve organizations and improve yourself. It could be as small as a change in process or as massive as complete transformation. Being able to embrace the spark is the essence of organizational and personal development.” – Geneviève Piché: Head of Sustainable Finance and Advisory, Corporate & Investment Banking, Wells Fargo

“Part of a leadership vision includes incorporating a learning curve in how you get there. None of us are always right and we’re all going to make mistakes as we go along. But the objective is still the right objective. You’ve got to move and learn along the way how to best make it where you want to go.” – Kelley Conway: Head of Corporate & Digital Strategy, Northern Trust

“I think that we have to fight. I think that we need to ask for what we need. I think we need to stop apologizing. I think we need to not think something is wrong with us and instead see the system as broken and demand for it to change.” – Reshma Saujani: Founder and CEO of Moms First

“Many women in leadership roles still don’t give themselves enough credit that we are, indeed, leaders. We feel like we never get ‘there.’ The first time someone reached out to ask for time on my calendar, I had to take a step back and realize I have gone through this 25+ year career path and people are interested in connecting with me as a leader. But I also know it’s a two-way street. There is always something we can learn from each other, no matter what your level is within an organization.” – Tiara Henderson: Corporate and Investment Banking Head of Women’s Segment and Commercial Real Estate Head of Diverse Segments, Wells Fargo

“By focusing on internal gratification, I’ve naturally been given more opportunities without necessarily focusing on what I have to do to get to the next step or to get promoted, because those are external focuses. By doing what I want to do – to grow and to learn and to do it for myself – I’ve just had those opportunities come to me…Everyone’s way towards internal gratification is different, but I feel that when you do things for yourself, you exude different energy and attract more of what you want.” – Mikaylee O’Connor: Principal, Senior Defined Contribution Strategist, PGIM DC Solutions

“In my team, we’re all scientists and we want to get things done and we want them to be perfect, so we give our best and go above and beyond. But I always like to remind my team that the job is important, but so are your health and family. While there are times when you may have to work extra hours to meet your objectives, doing so is never sustainable in the long run.” – Fabiola Gutierrez-Orozco: R&D Director, Global Nutrition Science, Reckitt

“The more I go through life, the more I realize we do not know what challenges people have every day. So above all, we need to practice kindness towards ourselves and others.” – Graciella Dominguez: Vice President of Investment Operations, Operations and Innovations, PGIM

Interviewed by Aimee Hansen

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Defy Conventional Leadership Wisdom to Achieve Breakthrough Performance

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Leadership is experiencing a metamorphosis today.

Its tried-and-true competencies are being tested (and sometimes even crushed) in our chaotic, always-on, hyper-connected, and competitive world. Conventional wisdom simply doesn’t have the same impact in the context of this new business environment.

Sara Canaday In writing a new book called, Leadership Unchained: Defy Conventional Wisdom for Breakthrough Performance, I highlight a bold segment of leaders who were willing to make completely unexpected business moves with extraordinary results. All of these modern leaders had one thing in common: They refuse to allow the conventional thinking and practices that were pivotal in their past success to become the chains that hold them down in the future.

Their strategic choices were oddly counter-intuitive, undeniably successful, and downright fascinating. Here are six behaviors that break the mold.

1. Shaking off the age-old bias for action and perfecting the use of the strategic pause.

Successful leaders in the modern era seem to have adopted a new habit. Instead of making action the default for every challenge, these leaders are pairing that alternative with an opposite response. It’s not about replacing action, which we know is a necessary leadership ingredient. We still need to reach our goals, meet deadlines, and produce results. This is different.

They think of it as developing a companion habit that celebrates being rather than doing. It involves a strategic pause. A mental time-out. Space for their brains to percolate. Whatever we call it, this new habit requires consistently taking some time away from the chaos of business to let ourselves think.

2. Escaping from the prison of their own perspectives and passionately seeking out cognitive diversity.

Modern leaders know that their own decision-making doesn’t come from a mentally neutral position, so they push themselves to uncover other angles. Not a polite, obligatory surveying of the crowd to reach consensus, but a mold-breaking, eyebrow-raising exploration to prove themselves WRONG.

These leaders aren’t just finding success through an openness to new ideas; they passionately seek them out. They value cognitive diversity and invite team members to challenge them with radical alternatives. They let go of the need to validate their own perspectives, and they focus all of their energy on finding the best solution to meet shared goals. No matter where those solutions might originate.

3. Ditching the need to let hard data drive every decision and welcoming the insights of soft intelligence.

Trailblazing leaders today have recognized the tendency to be held hostage by information overload. Even though it feels unnatural, they give themselves permission to break free from their dependence on data. Do they still value the facts? Definitely. They just work to gain a broader context about its meaning. They’re willing to be informed by data but not ruled by it.

Leaders who are open to the idea of Whole Data—a more comprehensive view of the facts— stretch beyond the usual quantitative boundaries to incorporate intangible elements. They better serve their teams and their customers by paying attention to stories and narratives, emotions and attitudes, worries and complaints, risks and vulnerabilities. They search for the qualitative information that paints a more vivid picture.

4. Dropping their dependence on the usual routine and letting go of outdated tasks and deliverables.

Today’s forward-thinking leaders have realized that everything consuming their time must earn the right to be on their to-do lists. To establish that competition, they have adopted a new approach that defies their normal logic.

Most leaders have a competitive streak that pushes them to take on more rather than do less, but they are seeing the wisdom in that concept. Narrowing their focus to expand their perspectives. Minimizing their actions to maximize performance. Doing less to achieve more. Through the ingenuity of letting go, they are finding abundant success.

5. Defeating the drag on their communication and creating positive experiences that expand their influence.

Modern leaders embrace the idea of disrupting their typical approach to communication. They start in reverse. Instead of trying to determine what information needs to go out, they concentrate on the end result. What impact do they want to make? What are the challenges and perspectives of their audience members? What experience would they like to create?

With that in mind, they peel away all the layers of complexity that have been clogging up their communication and get down to messages that are authentic and engaging. They present them in novel ways. They aren’t afraid to open a window into their motives and rationale. And they create a meaningful, compelling experience that communicates in a more powerful way.

6. Committing to metaphorically resigning their roles as experts and approaching tasks with the spirit of a beginner.

Modern leaders are accelerating their careers by breaking free from the expert trap. They no longer allow themselves to remain captives of their expertise. They are finding the courage to change the tired, old narrative with a new attitude, some genuine vulnerability, and the never-ending desire to learn.

Success for these leaders means deliberately putting themselves in positions to humbly learn and grow. Every single day. They have learned to value questions just as much as the answers. And, perhaps more importantly, they work hard to ask the right questions—many of which start with, “What if…?”

While these exciting new principles are remarkably effective, the most compelling thing about them is the way they are applied. It’s a selective process. Not a simple swap of out-with-the-old, in-with-the-new. There’s a firm acknowledgement that the old rules aren’t completely obsolete. The most successful leaders have a knack for knowing when to stick with the traditional approaches and when to break away. They’ve adopted a new brand of wisdom, and they know when to use it.

About the Author

Sara Canaday is a leadership expert, keynote speaker, LinkedIn Learning instructor and author. She works with leaders and high-potential professionals from organizations around the world to expand their capacity to innovate, influence, engage, and perform. Her new book, Leadership Unchained: Defy Conventional Wisdom for Breakthrough Performance, is now available on Amazon. For more information, please visit SaraCanaday.com.

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That Harvard MBA Won’t Be Enough to Close the Gender Gap

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women shaking handsThe danger of conventional wisdom is it doesn’t have to be true to influence reality. New research reveals that the gender gaps in career growth between Harvard MBA graduates are not a result of women prioritizing family over career more so than their male peers. Rather, the unspoken assumption they do seems at play in affecting outcomes in their lives.

The “Life and Leadership After HBS” study surveyed 25,000 graduates of the Harvard Business School, majority MBAs, aged 26-67. Marking fifty years since HBS started admitting women to the MBA program, the researchers Ely, Stone, and Ammerman wanted to find out what graduates trained for leadership had to say about their experiences to date with life, work and family.

The study found that, “(All) Harvard MBAs value fulfilling professional and personal lives — yet their ability to realize them has played out very differently according to gender.”

Both male and female graduates marked success early on by career achievement and then both evolved their definition with age and experience to reflect that both profession and personal life mattered to them. Nearly 100% considered quality family and personal relationships highly important.

The researchers found both sexes also equally valued career fulfilment, stating “Their ratings of key dimensions of professional life, such as ‘work that is meaningful and satisfying’ and ‘professional accomplishments,’ were the same, and the majority said that ‘opportunities for career growth and development’ were important to them.” Women actually rated growth and development slightly more than men.

It’s no surprise that high-aptitude Harvard MBA graduates sought both personal and professional fulfilment, but seeking similar things with similar capabilities did not mean that men and women netted similar outcomes.

The Fulfilment Gap

Harvard MBA women did not step back from their career values, but their career opportunities seemed to stepped back from them.

Across three generations of graduates, 50%-60% of men were “extremely satisfied” or “very satisfied” with their experiences of meaningful work, professional accomplishments, opportunities for career growth, and compatibility of work and personal life. Across the dimensions, only 40% to 50% of women were as satisfied.

As their lives progressed, women reported feeling underchallenged by the work and responsibilities they found waiting for them, and subtly “mommy-tracked” right off the career ladder. The study revealed that only 11% of HBS women were out of the workforce for full-time child care – and then often because they were stuck in unfulfilling roles with weak prospects, so most Harvard MBA women were not “opting out”. Rather those seeking challenging part-time roles or flexibility found themselves being placed to the periphery as though they were only part-in.

Beyond that, HBS women working full-time were significantly less likely than their male peers to have direct reports, profit-and-loss responsibility, and positions in senior management, showing the gender bias reflected no matter what.

The researchers shared, “The message (to women) that they are no longer considered ‘players’ is communicated in various, sometimes subtle ways: They may have been stigmatized for taking advantage of flex options or reduced schedules, passed over for high-profile assignments, or removed from projects they once led.”

Importantly, 77% of all HBS graduates, and more women than men, believed that prioritizing family over career was the number one obstacle for women’s career advancement. But the researchers voiced with exasperation that different “choices” that would objectively reflect that priority could not explain the gap in leadership.

“We considered not only whether graduates had gone part-time or taken a career break to care for children, but also the number of times they had done so. We asked about common career decisions made to accommodate family responsibilities, such as limiting travel, choosing a more flexible job, slowing down the pace of one’s career, making a lateral move, leaving a job, or declining to work toward a promotion. Women were more likely than men to have made such decisions — but again, none of these factors explained the gender gap in senior management.”

In fact, previous research has demonstrated that even when working mothers overcome doubts about their workplace commitment through “heroic” efforts to visibly demonstrate it to their employers, they face a secondary form of “normative discrimination”. Hyper-committed mothers are perceived to violate the gender norm that they should be prioritizing family over work, and this projects negative attributes on their personality (not the same for hyper-committed fathers), which in turn harms career development. Hence, “efforts on the part of mothers to overcome doubts about their workplace competence do not eliminate discrimination; these efforts just change the mechanism of discrimination.”

It may be the persistence of the belief that women prioritize family over career (or should) that’s truly at play in tapering the career trajectory of Harvard women.

The Expectation Gap

The Harvard research reported, “we found not just achievement and satisfaction gaps between men and women, but a real gap between what women expect as they look ahead to their careers and where they ultimately land.”

Men started out with more traditional expectations, and life mostly satisfied them. 60% of male graduates expected their career to take priority, and that’s what happened 70% of the time. A strong majority of men expected their partner to take primary childcare responsibility, and 86% of the time, they did.

Women, however, launched their careers with stronger expectations that their partnerships would be equal, but reality fell short. Fewer than a quarter of female graduates expected their partner’s career would take priority, but 40% of the time it did. And while only half of women expected to take primary responsibility for raising children, two-thirds ended up doing so.

The researchers reported, “The fact that HBS alumnae are finding themselves in relationships in which their careers are subordinate to their partners’ more often than they anticipated strikes us as meaningful. Our findings indicate that ending up in less-egalitarian partnerships is disappointing—perhaps especially so when a career has stalled.”

Women whose careers and child care responsibilities were seen as equal to their partners felt more satisfied with their career growth than those in traditional arrangements. Tellingly, men in more equal relationships reported lower career satisfaction, likely thrown against their own expectations and gender norms too.

The Guardian lamented, “Somewhat depressingly it seems that we are still in something of a time warp, with the reality of working life for mothers falling far below expectations and ambitions.”

Who needs to Lean in?

The researchers concluded that, “Women are leaning in”. At least when it comes to Harvard MBA graduates, “Women want more meaningful work, more challenging assignments, and more opportunities for career growth. It is now time, as Anne-Marie Slaughter has pointed out, for companies to lean in, in part by considering how they can institutionalize a level playing field for all employees, regardless of gender or caregiver status.”

The study suggests we need to get beyond the conventional wisdom that a “woman’s primary career obstacle is herself” – and the premises hiding underneath it that silently justify brushing women’s career ambitions discreetly under the corporate rug.

Theglasshammer has an organizational consulting arm called Evolved Employer that specializes in helping companies do the necessary work to ensure the future progress of all employees.

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