Tag Archive for: Wells Fargo

Jill Ford“The equity capital markets are unique in that they’re looking towards the future. The companies we’re raising capital for are disrupting the world, and giving us a glimpse of what’s next. I really enjoy that aspect of going into work every day,” says Jill Ford, Co-head of Equity Capital Markets at Wells Fargo. “No company’s the same, no day is the same, no transaction’s the same. In addition, you get to be around incredibly smart, strategic, visionary thinkers who are potentially going to change the world.”

Embracing Change No Matter How Established You Are in Your Career

With more than three decades of experience in investment banking, Ford is motivated by the ever-evolving landscape of the equity capital markets and the broad array of challenges and opportunities it presents. However, it took trying a few different jobs in the beginning of Ford’s career to discover that a role in equity capital markets was the right fit for her. She reflects that the twists and turns of this early stage were important in understanding, “what I enjoyed doing and what I didn’t enjoy doing, but also to see what I was actually good at and what I wasn’t particularly good at. Both of those things are hard to get a handle on until you’re in the workforce doing the job.”

Ford recently embarked on a new challenge in her career, leaving the firm where she started her career and where she had worked for two decades, to join Wells Fargo as co-head of Equity Capital Markets. Her decision highlights the importance of embracing change, no matter how established you are in your career. She acknowledges that there was a steep learning curve in getting acclimated to a new firm and job, not only in the sense of building a network of connections across another organization, but also in proving herself and establishing her value. Now that she has settled in, she is pleased to find that her instincts landed her in the right place.

“I’m thrilled to be a part of Wells Fargo…I’m starting to feel ingrained in the culture, particularly how team oriented it is. Everyone is eager to help me navigate the company and connect me to others. There is a wonderful momentum and energy throughout the organization.”

Success and Development as a Leader

As a leader in equity capital markets, Ford knows what it takes to rise through the ranks. Reflecting on what has contributed to her success, Ford points to having the discipline to put in the work and build relationships with clients over time by actively listening to their concerns and what’s important to them.

“Being willing to go the extra mile for a client, being willing to go the extra mile for a team, creates a certain amount of goodwill.” She adds, “I have a strong muscle for taking in what is important to different stakeholders, synthesizing how to best serve them, and giving them options that optimize that priority stack.”

Ford believes that being a good leader is about going outside your comfort zone. She shares the example of offering constructive criticism as a tool for helping others grow.

“Being willing to give constructive criticism to people, even if it feels uncomfortable, is a skill that I’ve had to acquire. Not just giving feedback once a year during reviews but giving it constantly. People will be able to move their careers forward much more quickly if they’re given not just the pats on the back, but true constructive criticism.”

She continues, “I mentor people that way as well, which is not just to say, ‘okay, let’s have a coffee and I’ll tell you how great you are,’ but ‘let’s have a coffee and discuss where you think you might fall short. Then I’ll tell you what I think or help connect you with people I know will give you a straight answer.’ There are ways to coach that feel good for everybody and there are ways to coach that might feel a bit outside your comfort zone, and you have to do both.”

Reflecting on the constructive feedback she received over the years, Ford benefited from it but also wishes she had received more, noting it was hard to come by earlier in her career when there were fewer women leaders around her.

“I feel like a lot of men shied away from having those difficult conversations with women or anyone who didn’t look like them. In the end, that stymies your goals and your opportunities to advance.”

As more women have risen to leadership positions over the years, Ford has seen a productive shift.

“The playing field now is a little bit more level – because men see us as equals, they’re more willing to have those tough conversations with us, which is refreshing.”

Learning from Other Women Leaders and Being the Model for the Next Generation

Given the history of underrepresentation of women in senior leadership positions in the financial industry, it’s no surprise that another significant element Ford attributes to her career development is having the guidance of other women leaders as role models.

“There must be mentorship and guidance, whether it’s formal or informal, or you’re not going to see the end game for your career. As a leader, I have to be that person for others. Seeing a woman or diverse colleague reach the upper rungs and manage groups is not only inspiring, it sends the message to others that you can make this happen too.”

Ford shares that her greatest inspiration came from a senior woman leader who not only exemplified effective leadership but also spoke about the importance of her family.

Ford continues: “She had an incredible ability to get what she needed to be successful at her job, both up and down the chain. She also was the one who debunked the notion that ‘you can only have one kid in finance’ because she had three. She told me how she made it work and gave me a lot of practical advice for having multiple kids. Then she went on to become the CFO of a multibillion-dollar company.”

Aware she will be that inspiration for others, Ford is pragmatic in her approach to balancing her career and motherhood, acknowledging the sacrifices involved in having a demanding career while giving her children the quality time they need.

“I don’t sugarcoat how hard it is, but I always let people know it gets easier. The more senior you get, the more you can delegate…Your job and being a mother are both full-time jobs and it’s impossible to have two full-time jobs, but you can outsource what you need to outsource. You can ask people to help you and you can put your foot on the accelerator and on the brake at different stages in your life and at different points in your kid’s life to make it all work.”

The advice she offers is: “Be a sponge, figure out how everyone’s unique situation is working for them and then take the best parts that might apply to your situation. Make sure you have support, whether it’s a spouse or parents or hiring babysitters, so that you can figure out how to get the job done with more than just you.”

Finding Joy Personally and Professionally

Now that her children are older, Ford feels the pull of the balancing act less. She has more time to dedicate to her passions, both professionally and personally.

From a personal standpoint, Ford finds joy in downhill skiing and calls it one of her “secret weapons” for staying close to her children as it brings the family together outside in nature. She is an avid foodie and delights in a good taco truck as much as a Michelin starred restaurant, both of which are easy to find near her homebase of New York City. In her spare time, you might find Ford pouring over an interior design magazine, exploring her interest in innovative design concepts.

Professionally, Ford is excited for the what the future holds in leading the Equity Capital Markets business at Wells Fargo.

“I want to continue to be a part of companies that are transforming the world for good. There are many small companies that have great ideas and investors who want to put money to work in those types of endeavors. I relish being a part of linking these two worlds to move the ball forward and effect change.”

By Jessica Robaire

VanessaMcMichael“I have a lot of passion for what I’m doing,” relates Vanessa McMichael, Head of Corporate & Public Entity (CPE) Strategy at Wells Fargo. “I want to make the most of each day that is in front of me.”

McMichael shares her insights on finding her niche in the financial industry, using her voice to elevate and empower others, and being a single mother while working towards her career goals.

Putting in the Work

Speaking to what she has learned so far in her career, McMichael maintains, “you have to put in the work. There’s no substitute for it. Any leader that you speak with has put in the work and is still putting in the work. It’s something that I harp on a lot, because it is necessary. It certainly has gotten me to where I am today.”

McMichael is the first person in her family to go to a traditional four-year college, and she recognizes her parents as giving her the grit and work ethic to succeed. Her father, an African American nuclear engineer and small business owner, emphasized to McMichael throughout her childhood, “Vanessa, you have to work hard. You’re going to have to work harder than other people.” It was an important life lesson that aided his own success, and one that he passed on to her.

Giving birth to Vanessa in high school, her mother did not get the chance to graduate and subsequently worked in factories her entire life. When her parents split up when she was young, she witnessed her mother work hard to rebuild her life, demonstrating to McMichael that, “if you want it, you have to go get it. No one else is going to just hand you what it is you think you need.” And, even more importantly, she saw firsthand how women can do it all.

Moreover, Vanessa is a childhood cancer survivor, and this is one of the central reasons why she strives to seize each day. This is also a reason why she has to be mindful about taking on too much, “because it’s easy to do when you’re trying to make the most of every day.” And although her parents taught her how to work hard through leading by example, her experience with cancer was a significant contributor to her drive and work ethic. She highlights that going through an experience like that suddenly, with no prior family history, and as a child, “changes your perspective and stays with you.”

McMichael took these experiences to heart, and it gave her the drive to reach goals she set for herself. After studying Japanese in high school, she attended Howard University’s business school. Initially, she wanted to move to Japan and create commercials, and she thought business school was a good starting point. But instead, she discovered her path to the banking/financial services industry after listening to a presentation by Wachovia on campus. She remembers being struck by the diverse representation of people at the presentation and compelled by the work they described.

After graduating and working for Wachovia for a few years, she then went on to get an MBA from one of the top business schools in the country, the University of Chicago Booth Business School. Following her MBA, she joined a rotational program at Wells Fargo on the trading floor where she had the opportunity to explore different areas of the business. It was during that program that she “stumbled” into the strategy group, an area she has been working in ever since.

Finding Her Niche

Working in the strategy group at Wells Fargo for over a decade, McMichael points to the value of finding your niche and a role that is a “good” fit. In particular, she highlights the variety of work she does day-to-day and the relationships that she has made as what keeps her role fresh and interesting.

“With our clients, who are corporations and public entities, my job is to equip them with what they need to make informed fixed income decisions. So, with that, my day-to-day is always different. I can talk to five retailers in one day, all in the same industry, but the conversations are varied.”

Vanessa added that although each client situation is unique, there has been a shift in the broader conversation with clients this year as the rate environment falls. “We are no longer in an environment where organizations can sit back and earn interest on excess cash so easily.”

Harkening back to her high school dream of creating commercials in Japan, she recognizes that her career at Wells Fargo is maybe not so far off from where she thought she would start: “I’m not creating commercials, but I am creating stories. I’m telling the story of what’s happening in fixed income markets and how the narrative can impact my clients.”

Another element of her job that she enjoys is having the opportunity to speak at conferences that corporate and public entity clients attend. She adds, “That’s probably what I enjoy the most about my job, is getting on stage. I’ve even told folks that I’m probably more comfortable getting on the stage in front of a lot of people than having a one-on-one.”

McMichael recently had the opportunity to speak to a much larger audience when she was interviewed on Bloomberg TV, addressing money market funds and the outlook for 2024. As this was her first live TV experience, she was initially nervous about being on camera, but then she found her rhythm, and it turned out to be a lot of fun.

Mentorship and Sponsorship

McMichael recognizes mentorship and sponsorship as contributing factors to getting her to where she is today, particularly as they not only helped her learn the “rules of the road,” but also “what I need to know” to succeed.

“I’ve had to build mentorship relationships to learn the rules of the road on the trading floor because the rules are not apparent all the time.” She adds that it is important to have both mentors and sponsors because, “sponsors are the folks who are telling me what I need to know and helping me take action to obtain it. I’m sharing projects that I’m working on or what I’m thinking, and they will say, okay, ‘you’re thinking this, you should go meet this person.’ That’s part of the role of a sponsor and the other part is speaking on your behalf when you’re not in the room.”

Using Her Voice

Reflecting on being a woman of color in the financial industry, McMichael believes that she is in control of how she is perceived, so it is important to use her voice to that effect.

“Going into situations, I’m very aware of who I am. I am a woman. I look different. I don’t think people automatically assume that I’m Black because I am mixed. So, I have a voice, and I use it. Instead of shying away or being self-conscious, I use it as an advantage. I want to be a good representative of women, of women of color, and of diverse women. We all have a voice, and we have to advocate for ourselves.”

McMichael takes action and uses her voice by supporting other women through the WomenGoFar network in Wells Fargo’s Corporate & Investment Banking division. While on the committee she created a speed networking event where women had the chance to meet five to ten new people within an hour. It was an impactful way for junior women to get a chance to meet women leaders, who might not otherwise have the time to commit to a longer networking activity during work hours. And likewise, the senior leaders appreciated interacting and hearing from junior women across business lines.

Taking her support for women in the workplace a step further, McMichael recently coordinated a wellness workshop on stress and the impact it can have on the body, particularly as women are often juggling many different demands on their time and energy. This topic is especially important to her given her health history. McMichael is thrilled this initial idea has developed into a Wellness Series and is looking forward to creating additional content to further promote the well-being of women.

In addition to taking action to elevate women, McMichael has a network of African American colleagues that she engages with regularly, whether through sharing job opportunities or articles of interest to keep the dialogue going. “We have Employee Resource Networks for diverse teammates, but this is a grassroots way that I’m trying to engage and educate particularly around internal mobility for our diverse talent.”

These projects demonstrate the value of creating a space for connection that supports the advancement and inclusion of a diverse workforce.

Being a Single Parent and Succeeding in a Career in Finance

Connecting with colleagues who can understand her experience was also an important part of McMichael’s journey, as there was a time that she balanced being a single mother and developing her career. McMichael remembers when she first became a mother, she met senior women around her with stay-at-home husbands, and so her confidence wavered as to whether she would be able to advance in her career without one. She worried that she would be “stuck,” because she did not have the same kind of support. But she met other single parents at Wells Fargo who could relate from a lifestyle perspective.

“That connection with people opened this new life for me. One where I went from feeling isolated and stuck to one where I felt empowered and supported.” She continues, “If I could speak to younger Vanessa, I would tell her not to feel that you can’t be successful in this business, because you’re a single parent.”

McMichael expresses her joy in motherhood and the exciting prospect of sharing her interests with her now older daughter. Recently, McMichael introduced her daughter to salsa dance, a passion she held before becoming a mom. They also enjoy traveling and exploring together. As she looks ahead, McMichael is energized to continue growing and challenging herself at work, while keeping up with her daughter and husband and their busy life at home.

 

By Jessica Robaire

Lola Ninonuevo“As a leader, it’s less about you the more senior you become. It’s about who you lead and being available, honest and authentic with your teams,” says Lola Ninonuevo. “It is a pivot to realizing you’re here to serve people and you have to make time.”

When she was twelve years old, Ninonuevo told her mother she wanted to travel internationally, see the world and become a business woman. Growing up speaking Spanish at home, she then studied Japanese while obtaining her economics degree, began her career in a Japanese bank in New York, and has spent the last 25 years working out of London in global positions, joining Wells Fargo in 2020 to help lead the international business strategy.

Finding a Bigger Reset in London

From early on, her Puerto Rican mom and Cuban Puerto Rican father impressed upon Ninonuevo the value of a good career. She was drawn to banking for the multicultural, international environment and the financial security. In 1991, she took that first trading assistant job with a small Japanese bank in World Trade Center in New York. As the only woman on the trading floor, she both served tea but was empowered early on to take on additional responsibilities such as cash management for the branch and representing the bank at industry round tables hosted by Paul Volcker, former chairman of the Federal Reserve Bank. Having gained experienced in the fixed income market, she then joined BlackRock, which at the time was a start-up and small boutique asset manager, and worked with the founding partners to set up the middle office and trading support functions.

In 1996, she was approached by HSBC to help build out their Global Markets business. She was attracted to their global footprint, and in 1999, she relocated to London with HSBC and went onto work for 23 years across a variety of global roles in the Corporate and Investment Bank. London offered her international travel, a strong learning curve and new career prospects. But what London also provided was a reset and new freedom of self, supported by now being a part of a multicultural global and diverse organization.

“I had not been ‘out’ in the workplace in New York, and that was hard. It impacted my decisions and ability to bring myself to work, for example talking about what I had done over the weekend and attending corporate events with my partner,” she recalls. “I felt more at home in London where I felt comfortable to be more open about my personal life, because I could be Lola, the American woman who moved. Not the Puerto Rican woman. Not the gay woman. It was just Lola.”

Two decades later, in 2020, Ninonuevo was approached for the COO role at Wells Fargo. While still based in London, returning to a U.S. work culture has felt like a homecoming. She notes that John Langley, CIB COO and Head of International, has been a fantastic leader, support and sponsor. Ninonuevo has found a welcoming, collaborative and optimistic culture at Wells Fargo and enjoys connecting with both international colleagues from different backgrounds as well as reconnecting with American colleagues across the US.

“I can be an American advocate while bringing my international perspective to the table to help drive the Wells Fargo global strategy,” she says. “It feels like coming home, and it’s fantastic to be back.”

Creating a Brand of Speaking the Truth

When it comes to rising up to the executive level, Ninonuevo notes self-awareness is critical – including knowing what you’re good at and what you’re not and building a team that complements your strengths and weaknesses. Resilience and being a powerful collaborator are also essential.

“In banking these days, with both the complexity and risk management challenges we’ve had since the crisis, connecting the dots and bringing people together to solve problems is a key part of what I bring to the table,” she reflects. “I really focus on building relationships. I’m honest and candid in my approach.”

Her willingness to be incisive, which found a home in British culture, helped Ninonuevo to breakthrough to the C-suite in 2012. When HSBC was in a crisis with compliance issues, she stood up and spoke truthfully about what was going well and what was not going well. That became a turning point in her career, catapulting her into a global role leading the firm wide compliance transformation across 60 countries.


“When I came in and talked to the board and the regulators, they knew they were going to get honest and balanced feedback. And that became my personal brand – a person with integrity that got the job done. In my opinion, since the crisis, the role of women in banking has become very important in C-suite jobs. Because I personally think we are more inclined to ask difficult questions, be honest, and not just go along for the sake of going along. And that tribal mentality of going along was a pitfall in the industry.”

Pivoting to a Collective Leader Mindset

“In my opinion, being a true leader is not just about managing up anymore or trying to get the next job,” says Ninonuevo. “I genuinely think I should be judged based on the teams I build and how I encourage and empower them.”

This involves a greater level of willingness to let go and let learn.

“When I was progressing through my career, a lot of it was about me and developing my technical skill set: I’ve got to manage up, I’ve got to manage sideways. I’ve got to manage down. All of those facets still exist,” she says. “But that’s the big leadership pivot people don’t realize: You don’t have all the answers. You’re there to listen. You’re there to serve and support others to be successful.”

Visibility has been the major factor that distinguishes the C-Suite from other levels of leadership, and again asks one to evolve.

“The visibility and impact you can have as a C-Suite leader are multiplied. It’s so important to be aware of how you behave, how you treat people, and how you react under stress.”

The Obligation of Being a Voice

“With all the learnings on how important it is to have diversity and diversity of thought around the table, and often being the only woman in the conversation, I feel it’s my obligation to ask those difficult questions and make sure we’re challenging ourselves to do the right things and to hold ourselves accountable,” says Ninonuevo. “So I’ve used the difference as an opportunity to have a voice, to be honest and to say it like it is.”

Ninonuevo has reflected with compassion, too. “When firms are in crisis, they are driven by fear. And when you’re afraid, you basically hire in your own image because you trust it and it’s what you know. Taking risk is hard when you’re in a crisis.”

When it comes to managing your career, Ninonuevo emphasizes to be your own advocate, communicate your ambitions to your stakeholders regularly, focus on your transferable skills and don’t be afraid to go after challenging roles.

“As Citi’s Jane Fraser has spoken to, your career is over decades. It’s not the be-all and end-all. There’s periods where you can really lean in and put 100% into it, and there’s periods where you can’t, and that’s okay as long as you stay connected.”

Why Relaxing Into Yourself Makes All the Difference

Ninonuevo admits that for years, being gay and feeling unable to talk about her life outside of the workplace inhibited her ability to relate and feel belonging with colleagues on a personal level, but that also touches upon everything else.

“In the workplace, people relate and connect by sharing things about themselves, whether it’s their family life, their children, or what they did over the weekend,” she says. “I found it really hard to share because I was self-conscious.”

If she could go back and give her junior self some words to lighten the road ahead, she would advise to be more of herself at work, sooner. But, at times, she worried about how others would react and whether it would count against her. She even got a coach to seek out help in confidence-building.

“After a few seconds of work, he stopped and told me, ‘You don’t have a confidence issue. You’re confident. You know what you’re doing. People enjoy working with you,’” says Ninonuevo. “Then, he said, ‘You just need to be yourself and selectively find opportunities to do that and connect.’”

For her, this meant becoming more willing to bring her full self to work, despite the challenges she felt. As a change agent, once she becomes aware of something, Ninonuevo starts to move forward in a more effective way.

“Before that, I’m sure I was projecting a lack of confidence. But I was just closed with that part of myself. But the more that I was myself, the more I relaxed, my body language relaxed and people relaxed around me,” she says. “I started being more approachable, people enjoyed working with me more, and I got results from that. I actually had more gravitas because I felt relaxed and confident and became a better communicator, and it all started coming together.”

Ninonuevo is a dual citizen, practices pilates and enjoys walks. She loves spending time with her six year old daughter, traveling and good food and wine. After a month in Spain, she’s been inspired to get her Spanish fluency to where it was those years ago, back when she first professed to her mother that she would become an international business woman…let alone, fill a big seat in the C-Suite.

By Aimee Hansen

LaShonda Fuselier“For me, it all comes down to a genuine intellectual curiosity about people and places and cultures and things,” says LaShonda Fuselier. “As a banker, you’re building bridges and relationships, trying to understand people and their business, and being inquisitive enough to ask the right questions. In an international context, we’re taking that to a totally different level.”

An Innate Passion for International Perspectives

That unique international aspect is what magnetized Fuselier to banking and what has kept her at Wells Fargo for over 18 years. Despite growing up in a small and rural town in Louisiana, her fascination with gaining international perspective started early. She took her first flight at 20 years old to Belgium. After graduating Dillard University with degrees in accounting and French, she interned in Paris and went on further to obtain her MBA from Emory’s Goizueta Business School – with an international exchange at HEC Paris.

“I love the need for a global perspective for us to be able to serve our clients. My clients are headquartered outside of the US in my current role, and I love working across borders and across cultures,” says Fuselier. “I love thinking about not just how these factors [cross-borders and cross-cultures] impact the business but also the individuals in the businesses.”

As a leader, Fuselier encourages new hires to not only execute on the “what” they are responsible for, but to also go beyond and consider the “why” (“why is it important?”) and “how” (“how can I add value/make it better?”). Embracing this herself, two years ago, while discussing the next potential stage of her career development, she pitched a new role to the Head of Corporate Banking – the one she presently finds herself in. This coming fall, she’ll host an inaugural Multi-National Corporations Conference as a means to be more consultative to Wells Fargo’s international client base.

Finance Is a Relationship Business

Growing up in a small town with hardworking parents, Fuselier was raised with a strong work ethic and sense of responsibility.

“Your word is your bond, my dad always said,” she shares. “I grew up in a family where if you say you’re going to do something, you’re going to do it. And if you want something, you’re going to have to put a little sweat into it.”

On top of trust-building, she’s recognized she possesses the important relational skill of making people feel comfortable: “You might think we’re talking finance. It’s numbers. But those are table stakes,” she says. “It’s a relationship business. People do business with people they’re comfortable with and they trust.”

Learning What Is In Your Control

Sometimes, it takes a difficult experience to learn how to be a leader.

While Fuselier has had many great managers, that has not always been the case. At times, she has even found herself offended by some past managers’ lack of leadership skills. Always committed to engaging professionally, she does surmise, she may not have engaged productively in one situation where she felt a past manager was not a great leader: “I have a tendency sometimes to stand on principle,” she says, “and so I focused on what I saw as the injustice about how this person was leading.”

But a colleague of hers with the same manager just focused on the work and ultimately had a better experience. As a result, she endeavored to engage more productively and constructively moving forward and it improved her experience.

“From that tough experience, I learned that you can’t control others. You can’t make someone a great manager,” she said, noting there will always be individual high-performers that are not as suited to be managers. “What you can control is everything that you do. You can control how you respond to the environment and use that response to make it better.”

Engaging and Empowering Others As a Leader

Today, Fuselier’s leadership is in part catalyzed by that experience. Fuselier has a clear view of what it takes to be a great leader and manager, which is a lot about encouraging and empowering her teams – in the same way some managers have done that for her. She advises mentees to “approach every assignment as an opportunity to develop and demonstrate your capabilities.” And as a leader, she prioritizes finding chances for others to do just that.

“It’s a practice I’ve developed to engage and empower others. One of the most rewarding aspects of being in leadership is when I have the opportunity to facilitate leadership opportunities for others and pull them out of their shell,” she says. “It feels really good when I get a chance to support somebody from behind and see them in the spotlight developing their skills, accomplishing things and being recognized.”

Fuselier likes to let her team take front and center where possible and be there in support. If someone mentions they don’t like public speaking, then they can expect to be invited to the next opportunity to push their comfort zone – and later on, they often express their gratitude for it.

“I subscribe to the theory that the best leaders – not only with words but through their actions – encourage and inspire others to achieve their best,” she says. “That is how some of the most influential leaders have impacted me in my career, and I aspire to have the same impact on others.”

Building Connection and Credibility

Many times, Fuselier has been the only woman in the room, person of color in the room, and certainly the only woman of color in the business room. Being culturally raised to believe that she had to be twice as good to earn half as much translated early on into over-preparation and focus. But it’s also gone further at times. Knowing that banking is a relationship business, LaShonda would try to find ways to connect with clients beyond the work. For example, with some clients she would research the highlights of the weekend’s local sport match – even if she had never been to that city.

“We talk within the community sometimes about assimilation and if it’s appropriate or inappropriate,” she says. “Even though I’m not a huge sports fan, this wasn’t an example of me losing my identify. Just like anyone who is new, you’re looking to connect and establish credibility, especially when you’re not like everyone else,” she says. “Once I could establish that connectivity and credibility, I felt like I could combine that with my unique perspectives to drive more meaningful dialogue and impact around the business.”

Once she gained credibility, it became easier to truly connect on a personal level.

“As I talked about things that mattered to them, they started to open up and we started to talk about things that reveal how much we have in common,” she says.

Fuselier has also learned to leverage being a unique voice in the room – whether on a transaction or an organizational decision. For example, she has been an advocate for diversity in recruiting. She also notes that being the only woman of color in the room at times means people will not forget LaShonda, and she’s willing to let that work for her, too.

Impacting Upon Diversity and Inclusion

Fuselier co-chairs the DEI counsel, is an advisor for the Black Connections Employee Resource Network (ERN) in EMEA, and is part of the steering committee of the WomenGoFar ERN.

This year, catalyzed with the idea from Judith Barry, Head of WomenGoFar, Fuselier created an initiative called Double Dimensions that tailors content and opportunities towards women of color within CIB.

“I’ve never been a ‘diversity person’ or someone who is solely responsible for diversity initiatives, but these are important, so I’m always eager to invest the time. However, what’s most important to me is that I’m not viewed as someone who is in my primary role solely because I am diverse,” says Fuselier. “I have always worked to demonstrate that I am a highly talented, hard-working, effective, successful banker who happens to be diverse.”

But with her and Wells Fargo’s passion for DEI, she has found the opportunity to develop and demonstrate her leadership, communication, collaboration and strategic planning skills beyond her client work while also building relationships with colleagues and leaders internally and on a global scale.

“It creates a real connection to the organization that keeps me going even on a day when you don’t get the transaction that you want or it’s not the best opportunity day,” she says. “It makes me feel like this is where I want to be.”

Fuselier’s gift of making people feel comfortable comes into its own in creating a permissive space for brave conversations.

“I think I give people the sentiment they can be themselves and say what they’re thinking. I’m not going to be offended,” she says. “I think people are often taken aback by just how open I am. So when I say ‘candor,’ which is an important value at Wells Fargo, I mean it – I’m going to be really open and so can you. That facilitates the type of environment where we can be collaborative and successful together.”

“Leadership is About Behaviors”

Some years ago, a mentor advised Fuselier to “own your position.”

“My younger mentality and work ethic was I’m going to execute to the best of my ability based on what they tell me to do and I’m not going to ask questions,” she reflects. “But that advice is about feeling empowered to do what you need to do to be successful and also to identify new opportunities and raise your hand to run with them.”

Tying back to creating the role she’s in now, Fuselier is a big advocate of catalyzing agency and ownership. It’s that notion that spurred her to create the Corporate Banking EmpowerHer women’s conference to foster professional development and greater engagement of women across the business. Now in its second year, the conference will be led by mid-level vice presidents and associates. More women will have the chance to step into leadership, develop their skills and be recognized for new contributions.

“You don’t have to be at a certain level or in a certain role to be a leader. Leadership is about behaviors,” she says. “It’s not about titles.”

Speaking of International Perspectives…

As at work, so it is at home: Fuselier’s entire family loves travel, culture and languages. In addition to her French, her whole family practices Spanish and her youngest daughter is studying Mandarin. They visit a few countries each year and like to seek out the cultural culinary delights – most recently they have been Egypt, UAE, Spain, France, Jamaica, Colombia, Costa Rica, the Netherlands, and Ecuador!

By Aimee Hansen

“It’s about making connections at a deeper level and not just transactional or at the business level. We really are on this journey together,” says Tiara Henderson. “So many of our new and existing clients are excited to know that there is a group that is solely focused on engaging and retaining diverse-led and diverse-owned firms while delivering the entire spectrum of Wells Fargo products and services.”

Diversifying The Advantage of Financing

As a psychology major at Davidson College, Henderson recalls, “What we learned in liberal arts was to think critically and the rest will fall in place. That skill is of paramount importance in every job or career, no matter the industry.”

During her senior year, Henderson interned for a developer, her doorway into commercial real estate and development, which led to her early career path, which included working for affordable property development (Hope VI) to mixed-income property development to Commercial Mortgage-Backed Securities (CMBS). She joined Wells Fargo ten years ago, originally in the Commercial Mortgage Loan and Securities Finance group which provides credit facilities to non-bank commercial real estate lenders.

Advancing to her current role in August 2021, Henderson wears many hats as both Head of Women’s Segment for Corporate & Investment Banking (CIB) and Head of Diverse Segments for Commercial Real Estate (CRE). Her two roles have one mission: identifying, engaging and retaining more diverse bank clients.

“What drew me to this role was the opportunity to create something new while having an impact on women and other diverse owned and led firms. It’s the chance for me to bring them to the table and watch their platforms grow as we surround them with support, resources, and access, and not just access to capital, but access to information, people and ideas.”

She iterates that it’s not only her passion, but a Wells Fargo priority.

“Having the support of the leadership at Wells Fargo in the work that we do has been tremendous – necessary, but also tremendous,” says Henderson. “There is a positive spotlight on our group at all times and when people speak of Diverse Segments as an ‘initiative,’ senior leaders will quickly step in and say, ‘no, this is part of the fabric.’”

Building Relationships with Diverse Owners

Henderson spends her days finding and engaging with new clients, deepening relationships with existing clients and re-engaging previous clients – including outreach through panels, conferences and events. Her group, (led by Danielle Squires – Head of Diverse Segments, CIB) is set up to foster close collaboration with her banking and markets diverse segments partners to meet the multi-functional needs of a given customer. She says her people-oriented personality is core: really listening to what clients are looking for and what their needs are and making the right introductions for them.

“Because of our differentiated approach to client management, we are able to engage and have an immediate connection with clients,” she says.

Henderson’s team creates events that bring in a wide array of clients from smaller and larger diverse-owned firms. While she loves to golf, for example, some of her clients might not be drawn to such a traditional networking event. So, when her team put on the Women’s Leadership Summer last October, they tailored it to their audience.

“It’s hard to get people out of the office for three days to travel, especially when we’re talking about CEOs and women in the C-Suite,” she said. “We were hoping to get 50 or 60 people, but we had 90 women enrolled, because this was an event created and curated for women, and it resonated.”

She adds the biggest feedback she received from the women’s leadership conference was it should be longer and no suits or heels – only yoga clothes allowed. Wells Fargo is no stranger to hosting events that celebrate diversity. For example, Wells Fargo sponsors the Spoleto Festival, and last spring, her clients (some with their families) traveled to Charleston for Memorial Day weekend and the world premiere of the opera, “Omar” – based on the autobiography, translated from Arabic, of West African Muslim scholar, Omar ibn Said, who was enslaved in the Carolinas, after being captured at the age of 37. The opera was composed by Grammy-winning artist, Rhiannon Giddens.

“These events reach our clients on a deeper level and it’s why they are so successful,” says Henderson. “We are connecting in a more meaningful way, and they appreciate and enjoy engaging with Wells Fargo.”

If You See Her, You Can Be Her

Henderson can be trusted to bring candor, connection, and industry knowledge to the table. Being regularly in the room with top senior leaders to witness firsthand how strategies and ideas can be pulled apart has leveled up her own strategic thinking – for example how to engage with women or build up the CRE diverse segments platform.

“Keeping that leadership lens and the lens of ‘who is my audience’ at all times is a skill that I’ve had to sharpen and will continue to hone as we evolve our strategic priorities and throughout the implementation of our strategic plan,” she says.

As a woman of color in the banking industry, Henderson comments, “I’m competitive and I like a good challenge. If someone says ‘it can’t be done,’ well that is probably the best motivator for me.”

Recently, she wrote an internal piece: “If you can see her, you can be her” – highlighting the importance of having diverse leaders who blaze the trail since it encourages others to envision themselves as future leaders too. She notes that it has traditionally been harder to find diverse representation in banking, and cites seeing more diverse representation on the Wells Fargo CIB operating committee (eg. Kara McShane, head of CRE, the largest real estate platform in the country and her own boss, Danielle Squires), as a sign of measurable change.

“That motivates different people to envision a career in banking, because now they see the path to leadership,” says Henderson. “That can change the mosaic of our future leadership.”

But she admits she’s catching up to seeing herself as that person who others will aspire to be: “Many women in leadership roles still don’t give themselves enough credit that we are, indeed, leaders. We feel like we never get ‘there’,” she observes. “The first time someone reached out to ask for time on my calendar, I had to take a step back and realize I have gone through this 25+ year career path and people are interested in connecting with me as a leader. But I also know it’s a two-way street. There is always something we can learn from each other, no matter what your level is within an organization.”

A Personal Board of Directors and Ownership

Through experience, Henderson has observed the leadership traits she seeks to emulate, as well as those she doesn’t. She prefers the calm, confident, strategic thinker as a leadership approach, which she identifies with. One suggestion she received from a mentor was to have a personal board of directors, people who you trust and can consult for advice.

“I want the disruptor. Somebody who is always thinking of the antithesis and they’re not going to give you the answer you want to hear. They’re going to shoot it to you straight and play devil’s advocate. I also want the people who have lots of lived experience and are highly competent, who can provide the guidance that helps you stay grounded in the decisions that you make,” she says. “Also, for me, having a spiritual person is important because that helps you stay centered. Depending on what I’m contemplating, I may also need someone industry specific. Your personal board can help shape goals and strategies.”

Henderson advises her mentees to be their own best advocate and take control of their career, because no one else is going to do that for them. In her view, this has become more important versus 20 years ago in Corporate America, when people-focused middle managers would meet to talk about career paths. Now, she notes, managers tend to be product-specific experts over a product group, but that doesn’t always mean they are experts at managing people.

“I think, because of that, the onus is now on each individual employee to think through their career, their path and trajectory and bring that to their manager, whereas in the past it was more of a team effort,” she observes. “I have had some great managers who I would absolutely invite to my board of directors.”

Networking – Whether It Comes Naturally Or Not

“Networking comes naturally to some people and for others, it doesn’t. The first step is to understand which bucket you’re in,” she advises. “If you are a natural networker, find as many chances as you can to put that to use because it’s only going to be to your benefit. If you are not a good networker, you need to recognize that, number one, and focus on growing that skill.”

She points out various ways to do this for those it doesn’t come naturally to. Perhaps its networking with people in your industry, where you have more confidence. Then, perhaps expand to network with people in banking, covering different industries. But find your niche and focus on growing the skill from there.

Henderson considers herself somewhere in the middle. But she’s learned networking hacks: “If there’s an event that evening, I try to reserve some energy so that I am prepared and charged for the networking that will come into play.”

She also knows that she must be mentally prepared if the networking involves working her way around a room of 500+ people, but she’s noticed an exception to that rule: “What I’ve found is that if I speak on a panel or I’m introduced as a sponsor, I am very comfortable tearing through the room and meeting everyone afterwards,” she notes. “I can take it from there!”

A Personal Board of Supporters

One hard truth that Henderson has learned to accept is that not everyone has a vested interest in your success: “Some people are not going to be a cheerleader,” she says. But focus on the bright spots. Along with a board of directors, you also need a board of supporters and hopefully they are one in the same. Once you have shaped your strategy and goals, you need those people who are going to continue to support you and push you forward.”

As a wife and mother of a 14-year-old daughter and 11-year-old son, she’s very focused on her children’s school activities and sports. Her daughter is a “retired” competitive gymnast turned tennis player, while her son excels in any sport that ends in the word “ball” and lacrosse. He’s following in his dad’s footsteps. His dad is in the Davidson College Football Hall of Fame and, interestingly enough, also has had a long career in commercial real estate. Henderson loves going to the beach, playing golf, and sharing moments with friends and family.

Geneviève Piché - feature“Many people have idea ‘sparks,’ small or large, and too many people squash their sparks. But it’s with those sparks that you can improve organizations and improve yourself,” says Geneviève Piché. “It could be as small as a change in process or as massive as complete transformation. Being able to embrace the spark is the essence of organizational and personal development.”

After studying economics and international studies at Macalester College, Piché joined Wells Fargo. That was 23 years ago. As a French Canadian who briefly lived in Australia growing up and chose a college with an international bend, Piché cultivated a wide world lens. At Wells Fargo, her international passion was flamed as she moved into emerging markets and finance. It’s become critical in her sustainability work, where ethics, global and regional dynamics are inextricably linked.

The diversity of opportunities and organizational culture at WF have supported her to stay inspired and grow. She recently returned from a two-week trip focused on understanding sustainability and energy transition in the Asia-Pacific region.

From “Idea Spark” To New Strategy And Role

“Embrace the sparks because they can catalyze organizational progress and develop careers,” iterates Piché. Back in May of 2020, she experienced an idea spark “that turned into a raging fire.”

Piché was leading the asset management coverage team and many of her clients were changing the way they allocated capital – moving towards ESG integration in the investment process and raising funds for specific thematic objectives – such as green infrastructure or circular economy.

“I could see there was a business need for a financial institution like ours to support those growing flows of capital, but simultaneously there were some interesting socio-economic developments happening,” recalls Piché.

Covid had revealed weaknesses in the supply chains and laid bare the unequal access to healthcare. Social justice themes had been brought to the forefront. Massive fires had been burning in Australia, consuming millions of acres of eucalyptus forest and wild lands, reminding Piché of a childhood experience at a farm where she was tending to the burnt paws of baby koalas who were fleeing or rescued from the fires.

“That was the first time I witnessed the interactions of climate change and biodiversity in my community, and it stuck with me. Now, the effects of climate change are spread way beyond Australia,” she says. “So it was a galvanizing moment for me that occurred at the same time as a call-to-action on the part of Wells Fargo leadership, when many leaders were saying we needed to do something differently and that they were all ears for ideas.”

So with the momentum of her spark and a receptive context, Piché developed a business strategy for Wells Fargo’s Corporate & Investment Banking division (CIB) around sustainable finance within ten days. Next was nurturing that spark.

“Having been at Wells Fargo for so long, I understood how things work intuitively. But for those who may be newer to an organization, knowing who understands the unwritten rules is an important part of networking,” she says. “Observe those people sitting at the right tables who communicate in a way that you like and get looped into email discussions. It’s important for career development to identify those strong and competent organizational players, even if you don’t exactly know the ropes.”

Along with knowing how things work, utilizing sponsors and mentors was also essential to fueling the spark. Piché ran the strategy across a sponsor who had organizational savvy but was not in her direct reporting line.

“First, it gave me the confidence that my idea was directionally correct because that person did their own research, too. It also allowed me to navigate our organizational structure to get the idea in the right place in the right way to build buy-in among leadership teams,” she notes.

After a couple of months and some refining, she received the call to leave her role as head of asset management and begin the new role she’d proposed.

Sustainability is a Win-Win

When it comes to a legacy of impact, and especially on Earth Day, Piché wants to convey the message that sustainability is a win-win for organizations, not a win-lose or compromise.

“Sustainability and climate efforts are about value creation. They are not check-the-box exercises. It’s about developing strategies that can drive value for companies while making the world a better place,” she says. “With a financial institution like Wells Fargo, we have a very big megaphone because we talk to so many different constituents and millions of customers, so I want people to be able to acknowledge and understand that developing strategies around environmental practices and social practices are extremely beneficial to companies in the long-term and in the short-term.”

She continues, “Once we are able to understand that, we will be more able to effectively unlock impact, drive large-scale change, support the industrial transformation that’s underway, and elevate and provide opportunities to those who have historically had fewer.”

Aligning Your Personality to the Role

Piché prefers to be a generalist who does many things at once – even picking two majors instead of one, and realizing that has helped.

“There are certain jobs that require you to be focused and narrow. Today, I know those jobs do not suit my personality. Roles that are broader and more entrepreneurial do,” she says. “One of the reasons I love my role now is that it’s rich in content, themes and opportunities and has many facets to the work. It allows me to juggle many things all at once and play to my strengths.”

Before she realized what job roles matched her, Piché would often supplement more narrowly-focused roles with side initiatives and projects or looking to travel to provide diversification. Perhaps only with the benefit of hindsight has she realized this, because when in a less-suited role you may normalize the feeling.

“But when you have the right job, you look forward to waking up in the morning. You’re excited about the people you’re working with and the work,” she says. “I often encourage people to think about their personalities and learning styles in finding the right role. Are you drawn to multiple threads of thoughts and projects? Do you like to travel far and wide but more shallow, or to go deep and seek real expertise in one particular area?”

Piché has further compatibility advice for people evaluating their first job or next opportunity: “It’s really important that you choose those opportunities based on the people that you will work with more so than the job itself,” she says. “Because I find the people that you are surrounded with are the defining characteristics of your experience. Developing a particular job skill is cumulative, but you want people who will support you on that journey and who inspire you.”

Piché also warns against burning those bridges. “I have found that my career path has wound in many different directions and people keep coming back into my life professionally. We say ‘don’t burn your bridges’ but really what that means is always be respectful and kind to the people who you work with. Be transparent and authentic and do your best,” she says. “When you do that, you manage those relationships and it can be that they keep on giving and building upon themselves as you progress in life.”

The Power of Storytelling

As she has become more senior, Piché’s love of writing, ability to communicate powerfully and storytelling have become greater strengths. It’s what helped to create her role. Another expression is the quarterly newsletter she sends to all Wells Fargo CIB employees to inspire and engage them in the sustainability initiative.

“Storytelling in a business context can be extremely compelling in driving leadership buy-in. It’s a great leadership skill when you can tell stories that are relatable and demonstrate expertise and thoughtfulness and authenticity,” she says. “On the flip side, great storytelling is also important in our customer relationships. What is the client looking for and what is the most compelling thing they are interested in? It’s really important to tell a story that is both quantitatively and qualitatively justified and compelling.”

Choosing to Plant Where You Can Thrive

“In the first ten years of my life, I had a very strong impression that organizations were meritocratic. Now, we understand there’s a tremendous amount of unconscious and institutional bias in all organizations, and it’s perhaps not so meritocratic beneath the surface,” she says. “There’s a lot that is challenging women’s careers and the careers of people of different backgrounds.”

At various times in her life, Piché has seen entrenched social networks that permeate professional life and make it challenging to navigate. She never doubted her competence, but it was evident some situations were more conducive to her success than others.

Those experiences underlined the importance of DEI, because breaking down institutional social barriers does not happen overnight, even in an organization where it is happening. These days, she is absolutely thriving in the broader context of sustainability where she interacts with all walks of life, geographies, races and ethnicities, while enjoying the work and feeling empowered.

Positive Impact in Every Sphere of Life

Piché wishes to impact positively in five areas: work, motherhood, partnership, self and friendship.

From weekend art challenges to bike rides to trips to school and bedtime stories, she loves creating special moments with her eight year old son. She intentionally nurtures her relationship with her husband through regular date nights. As a family, they enjoy collecting junior ranger badges through visits to U.S. national parks while building experience and knowledge around the natural and historical patrimony.

To care for herself, she does things she loves to do – whether playing music (the piano), cooking, reading or taking hikes. Also while she may have less to extend at times, she values being a thoughtful friend to the people in her life that need support.

Similarly, Piché leads her work teams authentically and transparently while demonstrating passion, enthusiasm and competence. And laughter.

“I think when you demonstrate those traits, it empowers teams and individuals to do the same. Then you have much higher performing teams and make a greater impact on people’s individual careers and sense of feeling inspired,” she says. “As leaders in the corporate world, if we can have positive impact on people’s well-being and joy and have a positive impact in the world, then I think we’ve accomplished something pretty awesome.”

By Aimee Hansen

Judith Barry“Women put too much pressure on themselves by thinking they have to walk into a role fully capable and qualified, when the reality is that as long as you have the core of what you need to do for the job, you can build and learn,” says Judith Barry. “As long as you’re willing to be vulnerable enough to admit that you’re going to need help or to learn new skills as you navigate, you can take on those bigger jobs.”

Leveraging Her Unique Trajectory

During her sophomore summer at NYU as a political science major, Barry accepted an operations role with Lehman Brothers, staying on during her junior year while attaining her securities licenses. Graduating a semester early, she switched firms and began her career in trading. Trading suited her perfectly: she thrived on how trading was new every day, both fast and dynamically paced, and that it meant working with very smart individuals. After a few years, Barry moved to the buy-side working for a hedge fund. By 29 years old, she became Head of Trading at a hedge fund, before moving to two other firms also as Head of Trading, eventually returning to the sell-side with Wells Fargo. Now with the bank for five years, Barry is Co-Head of the Equities Division, part of Markets, a role she has held since April 2022, as well as Head of Equity Products Distribution.

“I think my unique trajectory gave me the opportunity to learn and hone a lot of skills and, quite frankly, truly understand what clients need and want,” she notes. “Now I’m in a seat to take that knowledge base and help Wells Fargo address all of our clients’ needs and challenges.”

The WomenGoFar Network: Educate, Elevate and Empower

In addition to her Co-Head and Head roles, Barry is also Chairwoman of the WomenGoFar network within Corporate and Investment Banking (CIB) at Wells Fargo. About a third of CIB staff are part of the WomenGoFar network, not only women, but also men who are allies in support of diversity.

The WomenGoFar network seeks to educate, elevate and empower women to navigate their careers internally as well as their personal lives.

“Women choose and have different paths – some are single, some are mothers, some are dealing with elderly parents or siblings. Not everyone wants a senior leadership role, but we’re about empowering women to navigate their own career goals to be effective while also balancing life,” she notes. “It’s important to have the skills to come into an organization and be able to advocate for yourself or to elevate your profile.”

When Barry entered trading in the early 90’s, women were competing for very few trading and sales positions. It was unusual to be a woman trader, let alone a senior trader, and unimaginable to sit at the head of the trading desk.

“It’s still unusual for women to be a co-head of equities at a bank, so I’m very proud of the seat that I sit in and the support I’ve been given at Wells Fargo,” Barry says. “What’s critical is I was able to take my early experience and turn that into sponsorship and mentorship and advocacy for women. Now, rather than all of us running at just one seat, there is the opportunity for women to be successful in any seat.”

WomenGoFar builds collaboration, instead of competition, between women and increases access to senior women leaders, sharing how they navigated to where they are today. In the spirit of ‘if you can see it, you can be it,’ Barry feels it’s her responsibility to be visible in her position and she is intentional about celebrating milestones for women. Sharing her own story – the good, the bad, and the speed bumps – is an important part of how she inspires others. She seeks to excel as a leader, as a mother and as a partner with the people and teams she works with.

Barry is also actively involved in creating inspiring content, understanding the supports women need and elevating awareness around the cumulative experiences of women leaders. One example of programming is a deep dive with McKinsey & Company’s annual Women in the Workplace study. WomenGoFar also hosts internal speaker series on topics like personal wealth and investment management that benefit women, from the early stages of their career. In addition, this past year, CIB hosted their first off-site Women’s Leadership Summit which brought together high-level senior women from the bank and the client side, spotlighting important female clients across the spectrum of Wells Fargo.

Flexibility, Resilience And Communication

“Especially as a trader, or someone in finance, you need to be incredibly resilient to navigate the up and down turbulence of the marketplace,” Barry says. “It takes flexibility to understand how to approach things but also resilience when things don’t go your way. You need to be able to pivot and get back on track so that you can achieve the goals that you set.”

Back on the trading desk, where each decision was being made with heightened urgency, engagement often took the form of yelling. But as she moved to managerial and leadership roles, she worked on elevating her communication skills – whether navigating smaller conversations in managing people or conveying an important message to a larger audience. She’s also realized how important it is to value her own voice.

“When I first was on a trading desk, I was often attempting to embrace or to emulate what my male peers were doing. I thought that in order to be successful, I had to be them,” she reflects. “Then I realized that it was incredibly important to have my own voice and realize that I didn’t need to do what they were doing in order to be successful.”

Being Confident and Finding Your Voice

“I walk into every new thing I do with an understanding of ‘I know what I know’ but ‘I know what I don’t know,’ too,” says Barry. “I’m comfortable about being vulnerable enough to ask people to help me.”

She continues, “Women put too much pressure on themselves by thinking they have to walk into a role fully capable and qualified, when the reality is that long as you have the core of what you need to do the job, you can build and learn. As long as you’re willing to be vulnerable enough to admit that you’re going to need help or to learn new skills as you navigate, you can take on those bigger jobs.”

Citing the famous study that women apply only if 100% qualified (while men apply with 60% of qualifications), Barry notes: “I think it’s important to have self-awareness and be self-reflective but, more importantly, you have to have confidence.”

Barry feels being an extrovert helped her to find her voice and to self-advocate, and everyone needs to learn that. She is conscious of the introverts who are incredibly talented and make significant contributions but often aren’t as adept at being cheerleaders for their accomplishments.

“Find someone who is both a sponsor and a mentor. A lot of my success comes down to finding those people who see your contributions, see the things you do and see the skills that you offer,” she notes. “It’s having that opportunity to go to them for advice, but also make sure that someone is speaking on your behalf in the rooms that you aren’t in. You can learn to advocate for yourself, but it’s important that you also have people advocating for you.”

Get the Feedback You Need to Grow

Barry brings empathy and vulnerability and confidence and candor into any room and is commanding. She feels “a compliment is nice, but feedback is a gift” and is tougher on the women she is closer to. Barry feels managers have shied away in recent times from giving critical feedback, especially to women, but it’s critical to growth. So also relies on a good dose of humor.

“If you’re not getting feedback from your manager, go ask for it. Make it so that they are given permission to give you feedback because you’re only going to get better,” she advises. “Feedback isn’t personal. It’s professional and possibly data-driven feedback.”

“Be Intentional and Be Exceptional”

Barry would advise women to take more moments to sit back, pause and reflect before taking the bigger steps, personally and professionally, and to constantly check in on their capacity and ability to do more: think in terms of one, three and five year plans. Barry also emphasizes women be mindful of the people they are connecting and working with, their experiences and their background.

She advises women, “Be intentional and be exceptional. It’s incredibly important for women to understand that if you want to hit a certain level of success, you are going to have to really lean into things,” she says. “That phraseology has become commonplace for women, but it’s not a woman thing and it’s not a man thing. It means that when you are going to do something in life, you should want to be exceptional at doing it. And you should be intentional about how you get there.”

Barry enjoys a couple of trips a year with her family and teenage children. She loves disconnecting from work and immersing her family on city trips in Europe. She says her family is into learning trips, as culture and history buffs, far more than beach trips. Recently they visited Northern Ireland and Portugal. She also values ‘me time’ in helping her to show up whole for her family and at work.

“It goes back to that word intentional – I’m intentional in what I do and how I work and I have to be intentional about carving out my spare time.”

Fitness is a top priority for her, including long hikes often accompanied by great conversation with a friend. She also ‘confesses’ that she teaches a bootcamp class based on karate to women every Saturday morning, so it’s women’s empowerment over roundhouse kicks, too, for Barry.

“It doesn’t have to be weighty. We don’t have to solve the problems of the world all of the time, but we do need to take the effort to have conversations that begin to reach out,” says Beverly Jo Slaughter, managing counsel at Wells Fargo Advisors.

“I find that when we have an open dialogue, we learn that we are more alike than we are different. It gives us the opportunity to look at the world through somebody else’s eyes—and that’s huge, just huge.”

Match Your Work To Natural Talents

Slaughter’s dream to be a lawyer in a major corporation was so strong that she decided to return to college to earn her juris doctorate degree from Fordham University School of Law during her early forties, just as her kids were beginning to leave the nest.

“I remembered distinctly walking into orientation and looking at people who were not too much older than my own children,” she recalls of being an “alternative student.”

Today, Slaughter heads a team of lawyers and paralegals in the financial services industry, and often reflects on the notion of “never working a day in her life.”

“A big part of job satisfaction is determining what talents and skills you possess naturally,” she observes, “and then how you can fashion that into a career.”

“I like written and oral advocacy. I like advising and advocating for a position whether it’s through, litigation or advising,” Slaughter says. “I enjoy setting out a position and deciding what benefits, advantages and downsides there are, too. I believe that you need to have a nuanced approach.”

While the love of advocacy was present as a paralegal and other positions she held prior to law school, only at Wells Fargo Advisors has Slaughter found the level and breadth of intellectual challenge she craved.

“It’s not only advocacy but also getting your arms around a new problem or an issue and coming to understand it and master it,” she says. “That’s fascinating to me.”

Slaughter is a proponent of heading off conflict before it arises, by being an even better advisor than an advocate.

“I always wanted to be a litigator, but, to me, the best litigator in the world is an advisor,” she discerns. “The other part of my job is to help us avoid litigation and to use those resources to be a better company and to better serve our clients.”

Shape Your Role For Your Fulfillment

“Although I’ve had the same job title since 2008, I have not had the same job,” notes Slaughter. “I’ve been blessed to have the capability to shape my roles in a way that has satisfied me and helped me grow.”

She thrives on getting involved in opportunities where she learns about a new subject matter. One example is taking on a case through which she cultivated an expertise in litigation practices when working with tribal law and tribal court, and developed an understanding of some of the specific issues around financial affairs for tribal people.

“It was my way of going from 0 to 50,” reflects Slaughter. “But it was also my way of enriching my job and continuing to offer better value to the company.”

“I’m a person who believes that you have a great deal of influence and power when it comes to making your job fulfilling for yourself and for increasing your value,” she iterates.

Be A Resource and Advocate For Others

Taking the opportunity to help others realize their worth and navigate their path is her favorite part of leading a team—such as appointing adept paralegals to project management, which showcases the skills they’ve mastered that are very applicable on the business side.

“When you see somebody’s face light up because they found a new skill that they’re good at,” she says, “and they begin to realize the tremendous opportunities that are available to them at a company like Wells Fargo Advisors—that’s a kind of satisfaction like no other to me.”

Slaughter recalls an intriguing piece of advice she received from a mentor decades ago: you will get very far in the world if you are nice.

“I came later to understand what she meant,” says Slaughter. “If you are authentic with people —and interested in their good, in their issues, in the things that are difficult for them—often times you can develop a marvelous work relationship, and you become a go-to person.”

She has found the willingness to be that person of counsel has helped her become someone others come to with issues in confidence and to seek ideas for resolution. It has also positioned her team at the table from the start, having a voice as policies and projects are being crafted, not after decisions are made.

“Quite frankly, that’s who you want to be,” says Slaughter. “You want to be the go-to person who is known as the individual who will get it done and who appreciates the contingencies of the business.”

Be Coachable And Enjoy Your Successes

Along with hard work and helping others, she feels another critical element of success is being coachable and celebrating your value.

“You have to reach out and ask people for help in identifying places you can perhaps get better,” Slaughter notes, “and it takes a great deal of bravery to admit that you can be wrong or less than perfect.”

But being genuinely open to your growth means also being self-aware of your worth and value, and standing in it.

“The biggest thing I think I took away from mentors and coaches over the years was to learn to give a value to myself,” Slaughter reflects. “External recognition is a wonderful thing, but we all have to learn to give recognition to ourselves, to recognize when we have done well, to celebrate our value and feel confident that we bring it to the table.”

She recommends pausing to appreciate what you do well and acknowledge successes because that will carry you through the challenges.

“I think humor is extraordinarily important,” she adds. “The ability to laugh, and sometimes at one’s self, is crucial. Often times that can be a bonding agent. There’s a lot of life that’s really joyful and to be celebrated.”

Brave the Diversity Conversation

Slaughter’s most fulfilling experience came while speaking during a series of company presentations around diversity, equity and inclusion.

In that moment, she crystallized the realization that diversity is difficult, but as a black woman in corporate law, she has been successfully bridging the difficult conversation for her entire career— reaching out to people who appear different than her, or have different backgrounds, in order to build those relationships.

“Diversity, equity and inclusion to me is often times the willingness to recognize your initial communication may not be perfect,” says Slaughter. “But in the end, most people will respond to you in an effort to continue the dialogue.”

“That was a really freeing moment for me,” she says, having been widely thanked by colleagues for reflecting that back.

Slaughter loves reading, crossword puzzles and is passionate about literacy for children and immigrants— the gateway to self-education so you can dream and even overcome disadvantage and adversity.

Growing up in Harlem and passionate about travel, a crowning moment for Slaughter was standing with her husband in front of the pyramids in Egypt and reveling at how much dreams, even when they seem out of reach, can be yours.

Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company.

By Aimee Hansen

Women at WorkMartin Luther King Jr. has been recognized as an “icon for democracy,” and today is a time for people from every race, ethnicity, and culture to celebrate. As we look back on the past year, we hope that you find inspiration from the incredible black and African American women we have profiled and want to share with you again today. Together, we can create a stronger foundation for a better workplace in the future.

If you or someone you know should be nominated to tell their career story on TheGlassHammer around our digital campfire in 2021 to inspire others, we would love to hear from you.

Please enjoy these articles in which each amazing professional gets to tell their story and how each individual has had to navigate the journey as women of color. There are themes like the  importance of self-advocacy, sponsorship and organizational commitment to reducing barriers and systemic issues. In particular, Black women already face more barriers to advancement than most other employees, and now, they are shouldering much heavier burdens. Black women are more than twice as likely to say that the death of a loved one and incidents of racial violence across the U.S. have been overwhelming challenges during the pandemic. According to the Women in the Workplace study, now Black women say they cannot bring their whole selves to work and are more than 1.5 times as likely to say they do not feel like they have strong allies at work.

LeanIn and other sources suggest that to better support Black women, companies need to take action by addressing these distinct challenges head-on and fostering a culture that values Black professionals in the workplace. Companies need to emphasize that discriminatory behaviors and microaggressions against Black women will not be tolerated. Also, giving Black women a voice in shaping new company norms, can provide unique perspectives and experiences when creating a more inclusive workplace culture.

      1. Veronica Willis, Investment Strategy Analyst at Wells Fargo Investment Institute

Willis discusses a career shift into investment strategy, finding her own stride as a leader, and what the remote working environment has taught her so far.

“I’ve learned a lot of strategies about productivity during this working-from-home time due to COVID-19. I’ve also learned a lot about what really is high and low priority, so now I know what to focus on and I will take this back to the office with me.”

      2. Melanie Priddy, the Chief Talent Officer at Katten

Priddy speaks about the value of connections, the need to merge professional development with diversity, and the importance of self-advocacy.

“At the end of day, relationships are the key to everything, regardless of what industry you’re in, or what your profession is.”

      3. Beverly Robinson, Client Service Consultant at Abbot Downing

Robinson discusses how she is a woman both of influence and advocacy.

“As an African American woman in Corporate America, I’ve learned that I cannot afford to be thin-skinned when my ideas are usurped, re-mixed or claimed by others. There’s an art to being a woman of diversity, inclusion and advocacy.”

      4. Afua Richardson-Parry, Senior Medical Manager at Pfizer Ltd.

Richardson-Parry had always strived to be a hands-on person, prone to learning new things in keeping with the pace of a dynamic and changing healthcare ecosystem.

“Knowing what you’re best at and what others can and should do instead of doing it all yourself allows you to be your best.”

      5. Shani Hatcher, Financial Advisor at Wells Fargo Advisors

Hatcher shares how taking a compassionate approach to wellbeing and family time, especially during the current pandemic, has become extremely useful.

“The best thing about my job is helping people. It is humbling that I can be there for my clients during difficult times, I don’t want them to feel alone. I, too, am an individual and a mother dealing with the pandemic, so I tell them we can get through this together.”

      6. Devlyn Lorenzen, Business Support Associate at Wells Fargo Advisors

Lorenzen talks about how a turning point in her career helped her develop a renewed confidence and determination.

“Take charge of your own narrative and find people who will speak up for you.”

      7. Kacy J. Gambles, SVP Regional Manager of Investment and Fiduciary Services for the East Bay and San Jose California Regions at Wells Fargo Private Bank

Being an African American executive, Gambles discusses her journey in the financial services industry and how proud she is to be navigating the journey as a woman of color every day.

“Be bold, be brave and just be you. Don’t shrink to please the people around you.”

      8. Melandee Jones Canady, Delivery Executive at AARP

Over the years, Canady has learned that if you’re not upfront about letting people know your accomplishments, it opens the door for others to create your narrative on your behalf.

“I wish I had been more vocal early on; I was a doer quietly performing my work, until someone pulled me aside and said I needed to start broadcasting more of my achievements.”

      9. Claudine A. Chen-Young, Partner at Katten

Chen-Young shares her attention has shifted focus toward mentoring and sponsoring women associates in meaningful ways on a broader scale, an emphasis she continues today.

“What drives me is the impact I can have on other people.”

 

We look forward to hearing from you and hope that the spirit of Martin Luther King Jr. will inspire us and the words of Maya Angelou will be something we live by today and always because there is so much truth to her proclamation of “When you know better, you do better.”

Walk the talk! Everyday.

 

Contact Allie@theglasshammer.com if you want to be considered for a profile or editorial submission

Veronica Willis“I’ve learned a lot of strategies about productivity during this working-from-home time due to COVID-19,” says Veronica Willis. “I’ve also learned a lot about what really is high and low priority, so now I know what to focus on and I will take this back to the office with me.”

Wells Fargo’s Willis discusses a career shift into investment strategy, finding her own stride as a leader, and what the remote working environment has taught her so far.

Moving Toward Investment Analysis

A Chicago native, Willis graduated from Washington University in St. Louis, majoring in mathematics with a concentration in statistics and a second major in Spanish language and literature.

After joining Wells Fargo in 2012, she put her quantitative prowess into application in researching and running quantitative models for developed and emerging countries, commodities and currencies.

From working in heavy quantitative analysis, she began to investigate the strategic side and felt herself pulled in that direction.

“I realized the writing side was interesting to me,” says Willis. “I began to explore the research and strategy side, especially around commodities. And while the quantitative work still mattered, I found my interests were going in a different direction.”

In 2015, she began to move into research and recommendations around asset allocation with the head of asset allocation, bringing strategic market insight into advising investors on how to minimize risk and maximize success, in alignment with their investment goals.

Currently she is part of Wells Fargo Investment Institute, focusing on clients of Wells Fargo’s Wealth & Investment Management division —where much like bridging the rich diversity of her two university majors, she combines an aptitude for quantitative and qualitative insight.

Becoming a Leader

Willis is proud of the new tax efficient asset allocation models that launched on December 1, a project she worked on throughout this year and for which she took the lead.

“It’s been a great opportunity to show my leadership abilities,” reflects Willis. “It’s really amazing we were able to get this completed in this complicated year.”

As she takes on new leadership opportunities and challenges, Willis is coming into stride with the gear-shift that rising to leadership asks of her.

“As a leader, I’m excited to learn how to take the lead in projects, how to manage peers and take ownership,” she says. “That can be a fine balance if you move from working with people as peers to then being in charge of a project. I struggled a little with the shift at first.”

However as she ventured into this territory, Willis quickly gleaned?? that real leadership is never a one-size-fits all approach, but a matter of listening and attentiveness.

“I think the key is to figure out how people want to be managed, style-wise,” says Willis. “Some people want autonomy and to be left alone. Some people want a lot of check-ins. As a leader, you need to meet them in the style that is best for them.”

Willis is now enjoying expanding her experience in people management.

“I want to be a leader who develops people on the team,” she says, “I want to guide them in their careers, especially now in this remote work environment, as teams are geo-diverse, and there’s just not the opportunity to catch up in the office as there once was.”

Attuning the Work-Life Balance

Willis finds that the remote workplace has prompted her to increase mastery of her time management and prioritization skills.

“I’ve learned time management working from home,” says Willis, who produced a massive amount of intensive research during the volatility in the spring. “I used to pull long days and check emails outside of the office constantly. I realized when I was working from home that I had to draw some boundaries and stop at a certain time.”

Stepping away from the office, Willis has found it easier to curtail the 24/7 availability habits and instead create a better work-life balance.

“It’s very easy to stay logged in, checking and replying to emails, long after the work day has finished,” says Willis. “I’ve learned it’s okay to turn off the work phone, and I plan to continue to have the off-time delineation when we go back to the office.”

Mentoring and Supporting Others

During the first year of her career with Wells Fargo, Willis had a formal sponsor who advocated for her and still does to this day.

Willis has found that mentorship is very valuable in building up her transferable skills, and she wishes to pass that support onto others.

“My mentor helped me find my voice to help others and build my skills,” she says. “I mentor people who are now going through the same program that I myself started my career in.”

Outside of work, Willis also serves on a young professional board at the Saint Louis Crisis Nursery, focused on stopping abuse and neglect of children. She supports the organization in creating a safe space for kids to come and providing help-line support for overwhelmed parents in need.

Be Willing to Discern and Expand

If she could say anything to her younger self, it would be to practice discernment and own your ‘no’s’ as much as your ‘yes’s’ in alignment with valuing your time and professional goals.

“It’s okay to say no to some requests,” she reflects. “I was always saying ‘yes’ early in my career, and I would tell my younger self to be more selective, especially if you’re trying to build a specific skill-set.”

Her advice to others is not to let your past interests or roles define the latitude of your future possibilities.

“Don’t necessarily box yourself in — you don’t have to be what you studied in college. You can explore new things that interest you and that you have passion around,” Willis encourages. “It’s okay to build those skill, and then it’s okay to follow your passions and grow.”

 


Risks

All investing involves risks including the possible loss of principal.

 

Disclosures

Wells Fargo Investment Institute, Inc., is a registered investment adviser and wholly-owned subsidiary of Wells Fargo Bank, N.A., a bank affiliate of Wells Fargo & Company.

The information in this report is for general information purposes only and is not intended to predict or guarantee the future performance of any individual security, market sector or the markets generally. 

The information contained herein constitutes general information and is not directed to, designed for, or individually tailored to, any particular investor or potential investor. This report is not intended to be a client-specific suitability or best interest analysis or recommendation, an offer to participate in any investment, or a recommendation to buy, hold or sell securities. Do not use this report as the sole basis for investment decisions. Do not select an asset class or investment product based on performance alone. Consider all relevant information, including your existing portfolio, investment objectives, risk tolerance, liquidity needs and investment time horizon.

Wells Fargo Wealth and Investment Management, a division within the Wells Fargo & Company enterprise, provides financial products and services through bank and brokerage affiliates of Wells Fargo & Company. Brokerage products and services offered through Wells Fargo Clearing Services, LLC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company. Bank products are offered through Wells Fargo Bank, N.A.