Tag Archive for: senior executives

Nicki GilmourIt’s not you, it’s them. Finding the right cultural fit at work is key.

How many times have you seen a high performer move firms and just not do so well? That person has not lost their talent or work ethic, nor has their personality changed. The environment or ecosystem in which they are operating has changed and it is organizational culture (or team culture for that matter) which makes or breaks successful female and male executives at work.

Organizational culture is quite simply about “how do we do things around here? How does work get done?” and spotting it can be easier said than done. Having recently read a couple of pieces on how you know when you have taken the wrong job, including a humorous one by Liz Ryan, I wanted to supply you with six tips to help you understand how work gets done before you say yes to the job (get the offer, or close to the offer, before you ask, perhaps?):

#1 Ask what gets tolerated that shouldn’t in the team
#2 Ask what a high performer looks like
#3 Ask who the high performers are (clue: if they rattle off only men’s names and there are plenty of women on the team, that should be further investigated)
#4 Ask what the leader’s strategic vision is and how that is being executed by this team specifically?
#5 Ask if they could change one thing for the team to be even better than it is, what would that be?
#6 Ask how closely the team operates to the firm values regarding policies that matter to you such as remote working, flex time, parental leave, taking vacation, etc.

You might be surprised at the answers. And, of course, hear what they are saying, not what you think you want to hear!

If you would like to have Nicki Gilmour or one of theglasshammer vetted coaches as your coach, schedule an exploratory call here!

People leave jobs for many reasons.

Is it time to change jobs, change firms or leave the industry? (F)However, the more senior you are in the organization and the longer you have been there, the psychological grip on you to stay there is usually higher. You might tell yourself you are staying for practical reasons like bonuses or vested equity or deferred comp. All of these are valid for sure but really how much money are we talking and have you looked at how that money can be cashed in even if you do stay or leave?

Are you using that as an excuse to mask a deeper fear of the unknown? If you have been at a place for over ten years, it is totally normal to think about how could you possibly find a new job in a different firm and question what would that be like, culturally.

How do you know if you are ready for a change?

Hermina Ibarra provides an excellent survey in her amazing book “Act Like a Leader, Think Like a Leader” (I recommend it to my coaching clients regulary)

Have a go at answering the questions with a yes or a no.

  1. Have you been in the same job or career path for at least seven years?
  2. Do you find yourself restless professionally?
  3. Do you find your job more draining than energizing?
  4. Do you resent not having more time for outside interests or family?
  5. Do you have a changing family configuration that will allow you to explore other options?
  6. Are you admiring folks around you who are making big changes?
  7. Has your work lost some meaning for you?
  8. Do you find that your career ambitions are changing?
  9. Recent events have left me appraising what I really want?
  10. Do you find your enthusiasm has waned for your work projects?

If you got 6-10 yeses then you could already be deeply in a career-transitioning period. Make time to reflect on your goals and see if your life goals are evolving also.

If you got 3-5 yeses then you may be entering a career-transitioning period. Work to increase insights and “outsights” which are new horizons that appear from doing new things and meeting new people.

If you got 2 or less yeses then you are more likely to be in a career-building period in your current job so you are busy working on
developing within that role, team or firm.

If you would like to work with Nicki Gilmour as your coach, you can have a free complementary call to discuss what is on your mind and to see if there is a fit and see if coaching is for you. Book your preliminary meeting with Nicki here.

Nicki Gilmour - Founder of The Glasshammer.comShould I stay in my job or leave to go to a new firm? This is often the question that brings people to coaching.

There is no simple answer to this, but there are ways to truly explore what is best for you.

I can break these down into three categories:

1. Systemic dysfunction – is there misalignment in the way people and processes meet? Is the culture and how work gets done around here, one of inconsistent management practices with no real support with process and policy to ensure good behaviors happen? Is leadership lacking? Is the mission unclear? Are you able to do your job the way you see fit?

2. You – your mental models, behaviors, reaction and actions.

3. Them – other people and their mental models, behaviors, reactions and actions.

It is only by looking at these factors that you can make an assessment of whether staying or leaving is best. You go with you to the next job so repeating patterns won’t bring you happiness or success if those patterns needs to be broken.

I am now taking up to 15 new coaching clients for Spring/Summer – if you are interested in signing up and working with me for 5 sessions, book in for an exploratory call to see if I can help you over the next 6-9 months so you can develop, grow, succeed and feel renewal at work.

Testimonials from mid to senior level professionals available.

Sarah Wolman Passport PhotoWhen you consider your career, it’s vital to get clear on what brings you joy, says Sarah Wolman.

“You don’t have to choose between work that allows you to feel fulfilled and that would put food on the table,” she says, encouraging other new professionals to talk to people about what they do and ask good questions that help them understand how people spend their time. “Find out what will make you feel you’re making a meaningful contribution, and listen for those opportunities that mesh.”

And, she points out—it might take a whole career to find those. “Your career will be long, so the secret is to continue looking for those positions that combine what you’re good at with what you love,” she says, adding that this has been true of her own career. Each piece made sense after the last one.

Building on Opportunities Where She Found Them

Majoring in comparative literature and French and Italian, Wolman wrapped up the majority of her coursework early, which allowed her to take classes in the sociology department, delving into her interest in policies around women, children and families. She left with an interest in policy work and took a position with the Office of the Mayor of the City of New York as a policy analyst, which provided the perfect birds-eye view into a wide variety of programs that existed, and also illuminated needs.

While there, she realized that the professionals above her all had obtained law degrees, so she thought that might be the best route to become a decision-maker. She attended law school, harboring no expectations of practicing law, but rather to further her ability to focus on issues of equity and social justice.

During her first summer of law school, Wolman did a Human Rights fellowship. During her second summer, her work was again funded by her law school Wolman through a public interest law fellowship that allowed her to do socially conscious work with a nonprofit called Legal Outreach. She ran a five-week law school-like internship for eighth graders, not designed to create future lawyers but rather to help motivate the students toward college and careers in general. “I remain so proud of what the kids accomplished over the years; they worked so hard every day after school, every Saturday and every summer, and ultimately they achieved their goals.”

The following year she returned and took a year-long course with the organization’s Executive Director. During the fall, she learned Family Law and a teaching methodology, and then in the spring, she and the other law students taught law in eighth grade social studies classes in Harlem. She describes her first day teaching as nerve-wracking, and yet standing on the subway platform, she called her husband and announced she had missed her calling—she was supposed to be a teacher. From that time, she remained involved with the organization for more than 10 years, including full-time, part-time and volunteer roles.

Yet when law school graduation rolled around, there were other factors at play. Her husband was still in law school, and so she took a stint at a large, corporate law firm for two years. She found a way to make it work for her, mostly by taking on lots of pro bono work. “There are different times for different things, and at the time, I was the primary breadwinner. Fortunately the firm understood where my interests lay and allowed me time to focus on my pro-bono passion.”

From there, Wolman transitioned to the Administration for Children’s Services and led their Policy & Procedure unit, all the while volunteering at Legal Outreach and joking with the Executive Director about opening a Brooklyn Office. While on her first maternity leave, she got the call to do just that, and she spent the subsequent five years running the site. She then transitioned to part-time after her second maternity leave.

By the time she moved to the New Jersey suburbs, Wolman was ready to be back to full-time. She took a position as the President & CEO of a community-based non-profit, where she was close to home and able to juggle a full schedule. The organization offered counseling programs, domestic violence services, an early childhood center, and other social service programs. She decided to build on the successful Legal Outreach model and start a similar program that would align kids with professionals in law, business and science. She reached out to the Merck Company Foundation to provide science mentors and was thrilled they wanted to support all three aspects of the program.

Following her third and final maternity leave, she decided the demands of the CEO position were too high and instead turned to consulting work; one of her first stints was covering another professional’s maternity leave at the Merck Company Foundation as Manager of the Education grants Portfolio.

Merging her passion for education with a new love for philanthropy, she was recruited by the LEGO Foundation; the only potential deal breaker was that the position was in Switzerland. Encouraged by her husband they dove in, and she has been with the LEGO Foundation ever since, returning to New York four years ago.

Currently she is excited to be working on a program designed to bring play to the youngest refugees in Bangladesh, Lebanon and Jordan in connection with Sesame Workshop. “The LEGO Foundation exists thanks to the incredible generosity of its owner family, which dedicates 25% of all profits of the LEGO Group to the Foundation. With living donors, the onus is on us to make a case for why something is timely and relevant. Displacement is in many ways the moral crisis of our day, so it makes so much sense for the Foundation to get deeply involved in this space. This new effort is a huge statement to the world that anyone who is doing humanitarian work needs to think about young children and their need to play and learn. It’s been a total privilege to work on this project.”

Finding Your Path, No Matter How Winding

As she looks back on a varied and full career, Wolman says that she wishes that younger people would realize that there is a diverse and rich range of options in the professional world. “When I was in law school, we were presented with two options—working in a law firm or legal aid,” Wolman says. “But the world is a more interesting place than that. Those are great options for some but there are so many ways to use a law degree – and so many interesting careers that don’t require one. It never occurred to me that the side of me that loves to be creative and playful would be able to merge with my interest in program development and policy.” Wolman speaks and trains around the world on the connection between learning through play, often traveling with a suitcase full of LEGO bricks. “Sometimes I wish I could see the faces of the airport staff scanning my luggage.”

While Wolman feels like she has arrived at a gratifying point in her career, she sees that the workplace generally hasn’t quite caught up with women’s ambitions and needs. “Success in one industry or workplace is perceived as primarily linear; we think about progressing up a ladder, one rung at a time, but this perspective can be limiting for working moms,” Wolman says. First, the needs of your family and your own personal and professional needs become much more complex, which is why her personal philosophy has always been to make plans one year at a time. “Who’s got what kind of commute? What are the kids’ needs? I always try to be on the lookout for high-impact opportunities that allow me to meet whatever needs we have in any given year. But it’s difficult to find that flexibility and quality of life when you’re looking at careers in a linear way.”

She finds that women who press pause to have children and plan to jump back in at the same level may be doing themselves a disservice. “It’s easy to underestimate how you will feel when you come back in, and how you need to privilege certain parts of your life at certain times, but I believe most fields haven’t caught up to the idea that these needs will vary. The workplace is often not imaginative enough to appreciate the value of individual people and how to make things work for them quite yet.”

That’s where your own personal imagination has to kick in, much like Wolman’s has in building her own ideal career, brick by brick.

By Nicki Gilmour, CEO and Founder of theglasshammer.com and resident Executive Coach

What do you do if you really feel that you need a change?

First of all, talk to a coach to make sure that you don’t just need a vacation.

Coaching to stay in the game is often a lifesaver as it can give you some strategies to delegate work or navigate the inevitable politics in a way that doesn’t drain you. But, at face value let’s say you are ready or at least ready to think about making a change.

The first thing to do is look at where you are at in your life? Here are things to consider if you are in the “last 2-5 years” of your current fast pace, Fortune 500/financial firms work stage and now want to do something more meaningful with your time and energy for the next chapter. It is not retirement we are talking about here, it is about transition. This column is about the very specific transition of high flyers who have slogged under the boomer and generation X structures of facetime and fitting in, into their next chapter of purposeful, less rigid work.

What do you want to do with your time and energy for the next five to fifteen years?

If you are like many of the senior level, talented, smart and well-paid women who work in financial services and who hire me to work on how to do something other than the massive role they are currently doing, then think about these factors:

1. Is it really about the money?

The money is keeping you in to a degree and creating some inertia around change. It’s hard to take a pay cut and it’s hard to think about walking away from a pile of vested equity (and there are ways to not do the latter) but nobody is saying leave tomorrow and getting a plan is key. If mortgages are nearly or already paid and the kids are in college or are set up for that experience financially, it is possibly not entirely about the money.

2. Is it about your identity?

When you have worked so hard and built an identity around the job, people are often worried about the loss of that identity in various ways (from actual self- concept change and the psychological effects of that, to status and to relating to others).

3. Is it about a fantasy?

So, you may have come to the conclusion, that you do not want to be CEO or on the Exec Committee. You might be C- level, SVP level, or Managing Director level and you might be ready to declare this the pinnacle of corporate life and guess what? Giving yourself permission to do what you actually want to do is actually pretty important. The trick is to explore what you really want to do next (and that could be making it to CEO also). Look beyond the fantasy and allure of running away and opening a Bed and Breakfast, north, south, east or west of where you live now! If it’s a business, great then let’s see how serious you are about doing the business plan and figuring out that landscape for real. Really testing your assumptions about what you want to do next, whether be your own business or a non-profit gig or even running for office, it is good to consider in detail (viability check) what that will look like with a coach while safely cashing in on the (big) day job from a comfortable office with a view.

Work with Nicki Gilmour as your Executive Coach- book a complementary exploratory call here or email her on nicki@evolvedpeople.com – the sister coaching business to theglasshammer.com