Tag Archive for: remote workplace

A Checklist for Women Moving Abroad to Work

,

moving abroad to workMoving abroad for work is a fantastic way to expand your professional skill set, access more career opportunities, and enjoy exciting new experiences. And while it can be a daunting and challenging process, it’s one that’s very valuable from a personal development perspective.

The best way to minimise stress before a big move is to be prepared, so be sure to tick off these five steps if you’re planning to pursue a new life overseas.

1. Research visa requirements

Securing a visa is one of the most complicated aspects of moving abroad, so begin your research as soon as possible. If you have a job lined up, your employer may be able to advise you on the most suitable visa to apply for. In some instances, your employer may need to submit evidence to support your application.

Consider your long-term plans and how visa laws could affect them. Some can be extended or transferred into permanent residency visas, while others could prevent you from applying for permanent residency in the future. If you haven’t chosen a destination country yet, researching visas could help you decide where to move. For example, Estonia, Iceland, Luxembourg and Germany are some of the easiest countries to secure a work visa.

2. Examine your finances

It’s important to feel confident you’ll be able to support yourself in a new country, so examine your finances carefully and research financial matters in your chosen destination. Look into average living costs and compare them to your current living costs. Ask yourself what kind of salary you’ll need to live comfortably, and research the job market to determine whether that salary is achievable. This information will also help you to negotiate pay with a prospective employer.

You should also research other matters such as tax rates and pension schemes to get an accurate idea of your monthly take-home pay. If you expect to buy a property abroad, either immediately or in the future, research typical interest rates and criteria for loan approval.

3. Learn about local labour right

Each country has unique labour rights and it’s vital you familiarise yourself with the laws of your destination country. When you’re educated about your labour rights, you can make sure your employer is abiding by them and you won’t be faced with unexpected surprises if certain rights you’re used to aren’t applicable in your new job.

If you’re yet to settle on a destination, learning about labour rights in different parts of the world could help you decide where to move. Some countries have significantly better rights for workers than others, making them more suitable for expats looking for a new start in their career. Belgium and Greece are two of the highest-ranked countries when it comes to labour rights, with Finland following closely behind.

4. Budget for moving expenses

Moving abroad can be incredibly expensive depending on how far you’re travelling and what you’re bringing with you. On top of shipping any belongings, you’ll also have to consider the costs of transferring money, hiring storage space and insurance. When importing household goods and vehicles, don’t forget to factor in customs duty and compulsory quarantine costs.

If your move abroad will be temporary, it could be more cost-effective to put your household goods in storage and rent a furnished home. Those making a permanent move should compare average costs of new furniture and appliances in their destination country with the cost of moving their existing goods. If you’re moving abroad because your employer has transferred you or you’ve been headhunted, you might be able to negotiate a relocation package where your employer covers part or all of your moving costs.

5. Connect with fellow expats in your destination country

One of the best ways to prepare yourself for a move overseas is to chat to people who have gone through the process themselves and are living in your destination country. They can share tips, point you towards local resources or services, and even provide practical support to help you get settled in when you arrive.

You can find expat community groups online and via social media. Your employer may also be able to direct you to local expat groups, or it might host its own group if it regularly hires international applicants.

Look forward to new opportunities

Moving abroad is a complex process, but the five steps outlined above will help you prepare for this exciting new phase of your life.

(Guest Contribution: The opinions and views of guest contributions are not necessarily those of theglasshammer.com).

/by

How To Optimize Your Leadership Effectiveness When Working from Home

,

work from homeOver the past few years, many companies have shifted their operations to a work-from-home model. While this has presented numerous challenges for managers and staff members alike, it has also created an opportunity to optimize leadership and team impact in unique ways. However, in order to do so, leaders must adapt to and overcome the unique obstacles of remote work.

According to recent YouGov statistics, women place more emphasis on the importance of job flexibility than their male colleagues. Not only do 57% of women say that flexible working hours are very important (compared to 44% of men), but almost three-quarters of female respondents (72%) said they want a flexible working location compared to just 57% of men.

When it comes to leadership roles, further research suggests that remote working arrangements give more women the opportunity to be in positions of responsibility. In fact, of the 129 remote companies surveyed, 29% had women in leadership positions (CEO, founder or president). Meanwhile, for traditional companies on the Fortune 500 list, this figure sits below 5%.

In this blog post, we will explore a variety of tips and best practices for optimizing leadership effectiveness while working from home. Whether you’re a seasoned remote worker or are still acclimatizing to the modern working world, this guide will provide valuable insights for cultivating productivity, engagement, and overall success.

Encourage constructive feedback/have individual check-ins

Among the many challenges of remote working is the potential feeling of disconnectedness between team members. When in-person meetings happen less frequently and those impromptu morning catch-ups go by the wayside, it’s harder to form meaningful professional relationships with your teammates.

While it’s incumbent upon each team member to make a concerted effort to form these bonds, ultimately the manager has a pivotal role in generating that team spirit and feeling of belonging.

There are a number of ways in which this can be accomplished, but organizing one-to-one check-ins can be a great starting point. Encourage your staff to come to these meetings with honest feedback about things the team or you as an individual could do differently to enhance their wellbeing in the workplace.

Not only do these regular meetings provide the opportunity for virtual contact, but they’re also a great way to ascertain the thoughts and feelings of the team. If they feel able to provide feedback and know that it’s going to be taken seriously, that can go a long way to helping them feel part of the bigger picture.

Balance the company’s needs with the people’s

One of the biggest battles for any business owner is striking a balance between pursuing long-term goals with the individual needs of their employees. Often, owners and managers can become preoccupied with setting KPIs and tracking metrics that the human element to the world of business can be an afterthought. Essentially, leaders need to consider how they can support staff to have a healthy split between their work and personal lives, whilst also ensuring the company continues to move forward.

For some, work and life has been easier to balance since working remotely, with the removal of commutes giving professionals some extra time back each day. For others, the expectation to always be ‘online’ and constant temptation to check back in after working hours makes it difficult to detach themselves from their professional responsibilities.

According to research, women are more likely to do informal work to promote DEI within their company. Female leaders are also more likely to support the ‘people’ side of the business, advocating for the wellbeing of their colleagues and offering support in managing their workloads and personal challenges. However, while this ‘extra-curricular’ support can be invaluable to employees, it can often lead to female professionals overburdening themselves and sacrificing their own wellbeing as a result.

As a manager, it’s important you lead by example, and set your own boundaries when it comes to working hours. You should make it clear when you can and can’t be contacted for work-related issues – consider setting your hours on your digital calendar or workplace communication platform. Not only will this provide clarity around when people can expect a response from you, but it will also hopefully encourage them to do the same, and keep a clear distinction between work and personal life.

Develop your communication skills

Strong communication is one of the most important aspects of effective leadership, but this can be more difficult to demonstrate when face-to-face conversations are no longer an option. When exclusively communicating to colleagues via online communication tools, there is more opportunity for words to be misinterpreted, which could mean they end up having a harmful effect on the team. At the same time, you want to make your presence felt as a leader, and avoid going days without having any contact with your colleagues.

To get the most out of these digital communication tools, it’s important to understand the role of different platforms. For example, you may not need to organize a virtual meeting to discuss a minor query about a piece of work. Not only is this disruptive to your colleagues’ schedules, but the message is likely to be diluted when communicated in this way. Think carefully about the appropriate times to use emails, instant messaging platforms, phone calls or video conferencing, to streamline your communication and have a more positive impact on the wider team.

By: Elizabeth Fletcher – She writes posts designed to help businesses and employees to come together and create a productive, healthy workplace. She believes that good communication and collaboration are key to a happy working life.

(The opinions and views of guest contributions are not necessarily those of theglasshammer.com).

/by

Op-ED: Return to Office or Hybrid Forever?

,

As 2023 marks the entry into what appears to be the fourth year of the Covid pandemic, the big question remains – has the world of work changed due to Covid forever? Or are we just in the messy middle with an eventual return to office building based situation for most people, most of the time?

Nicki Gilmour The Glass HammerMany CEO’s and leaders want employees back in the office building full-time and many are going into their buildings a few times per week or even close to five days per week. Other professionals never want to enter the building again and seemingly don’t have to, since 25% of Fortune 500 companies have settled on remote and hybrid work as a major way to attract talent and fuel top talent retention. Last year, PWC recognized that the office is here to stay but its role has changed.

Statistics sit at around 75% of workers, both nationally and internationally, not wanting to return to the office full-time. Adding fuel to the fire this week, there are studies that show productivity, after a counterintuitive spike in the pandemic, is now trending downwards. Economists and psychologists agree that high burnout rates, noted by social listening on sites like Glassdoor as well as traditional employees surveys, tell the story that the unsustainable pandemic period of overwork is behind it. The term “Quiet Quitting” has surfaced with a range of interpretation around what that is, exactly, from healthy boundary setting in order to hold lines between work and home in a remote world where it all blurred and work became an endless flow to doing the bare minimum as the ‘social contract’ has loosened for employees over the past three years.

Adding the fact that Generation Z have decided that airless cubicle dwelling is not for them, the future of work, or rather where work gets done, remains an exciting consideration for our times.

Is Hybrid a Blessing or a Curse?

Hybrid is only as good as its implementation. If done right, it offers great flexibility features so that people can do their best at work and even increase productivity while maintaining their mental health and running the aspects of their lives outside work successfully.

The challenge is that if a hybrid strategy is just jammed in, as if it was a complete return to work strategy without an evaluation of needs operationally and technically, and creation of a plan, then it offers the worst of flexible working. It really is all about the user experience. For example, commuting to a place to sit on a video conference inside your cubicle and see no one will negate one of the top reasons for going in- which is connection and social capital. This along with a lack of trust will seal the fate of a bad hybrid strategy outcome.

Equally, if companies do not create conditions purposefully for equitable merit rewards, regardless of where work is done, and instead fall into a schema of explicit or implicit proximity bias where you have to sit outside the boss’s door to get promoted, then hybrid will be an epic fail for productivity and engagement. Yet remote work will probably get the blame, not the lack of leadership and planning for this third way.

Leadership in a Time of Need

Many CEO’s have gotten over what Satya Nadella, CEO of Microsoft, coins as “productivity paranoia” in their well-documented study on workplace of the future. The Microsoft CEO and Chairman goes on to state that companies must trust and empower their staff and understand more elements to make Hybrid work as a strategy. These organizational actions include re-recruiting your employees by surfacing the benefits of working there, such as internal job mobility over changing firms. 2 out of 3 employees surveyed in their 20,000 employee strong study say they would stay longer at their company if it were easier to change jobs internally and have career discussions.

Another aspect is learning and development – if employees feel that they aren’t learning, they are more likely to leave. This study points out that social capital and connection is something that people want to increase – with results pointing to desiring a flexible attitude from their managers about how and when they come in, so that they can have meaningful connections with “work friends” and hold important meetings, as opposed to having to see their boss in person or the senior leadership. Modeling is not a strong factor it seems.

Like any change initiative, there are a range of opinions that fall on a spectrum – addressing the “why” for both returning, hybrid and staying remote.

However, 73% of respondents in the Microsoft survey stated that the company’s “why” regarding return reasons didn’t resonate. Ultimately, there is legitimacy in all opinions as they are based on belief sets that are formed from starting constructs on the way it is and how we process experiences – even to the wide gamut of pandemics. No human mind is exactly alike when it comes to processing information and experiences that can feel very personal and universal at the same time.

That is where empathetic leadership comes into play as getting outside one’s own experiences and paradigms as a leader or a manager will be crucial to rise to the occasion of validating each employee’s own pandemic experience and circumstances. Recognizing that safety is still a concern and that people have trauma is key, as Poonam Sharma PhD writes in Fast Company, “Removing the real risks posed by COVID-19 has been the first step. You must then actively show people it is safe.”

Leadership is needed to navigate hybrid – with Great Place To Work stating the five prerequisite behaviors of trusting and listening to employees, as well as setting out clear structures and rules of the road for people to follow – and then empowering them while co-creating the future by design.

By Nicki Gilmour, Founder and CEO of theglasshammer.com

/by

Mental Health Month: Racism and Women of Color at Work

,

women of color at workIt is no secret that the workplace has been completely transformed since the global pandemic and racial reckoning that swept 2020. Some of the disruption has been good for business, forcing an agility on companies who must learn to be more responsive in a rapidly evolving marketplace. It has been good for people, too, with remote work offering the increased flexibility we’ve been wanting for years but were slow to implement. For women at work, flexibility is becoming a stake in the ground instead of the benefit it once was. For women of color, however, the story is much more complicated.

According to a recent survey by Fairy Godboss and nFormation in 2021, one third of women of color planned to leave their workplaces in the next year, with burnout being the leading factor at 51%, followed by different career/greater purpose and salary/benefits tied at 47%. When we dig deeper, “burnout” for women of color is fueled by multiple competing ideas: more work with less appreciation, more discussions about racism without meaningful and effective mitigation of its effects, and greater focus on diversity, equity, and inclusion softened by little measurable progress.

Despite statements about commitments to diversity, the same survey revealed that nearly two thirds of women of color aren’t satisfied with their company’s diversity and inclusion initiatives, with 60% saying their companies are not properly prepared to handle racist incidents in the workplace.

Is it no shock then that merely 3% percent of Black knowledge workers want to return to full-time on-site work, as opposed to 21% of their white peers, and that Asian and LatinX also prefer a hybrid or fully remote work environment.

Many are wondering why, with dominant assumptions centering on the ability to manage home and work harmoniously. While flexibility has in fact brought unintended benefits to many women, especially those with young children, the pandemic has given women of color another gift that’s growing more valuable with time: psychological safety.

According to McKinsey and LeanIn’s 2021 Women in the Workplace study, women of color are far more likely to be on the receiving end of disrespectful and othering behavior, which includes race-based insults or inappropriate comments. These microaggressions, or subtle acts of indignity that communicate to outgroups that they do not belong, can range from judgments about attire or hairstyle, to ignoring one’s presence in a room, to discounting input or decisions, and even tolerating overt acts of racism or gender discrimination.

During the pandemic, Black and brown women enjoyed a respite from race-based offense and trauma. Working from home meant the avoidance of harmful people, conversations, and spaces while still receiving (most of) the critical information they needed to do their jobs.

Racism wears women of color out, literally and figuratively. The emotional and psychological weight associated with bracing for offense, overthinking whether and how to respond to offense, feeling unsafe in the world and consequently at work, and knowing you must work harder to achieve half the credit and opportunity is not only burdensome, but extremely damaging to the mental and physical health of women of color at work.

We can’t afford to dabble in healing. For businesses that desire to thrive into the future, the path forward is multi-dimensional and urgent.

Be courageous and compassionate.

As a leader, you have an opportunity to “show up” for the people with whom you work in ways that help and heal. When harm is inflicted upon their communities, engaging women of color at work with curiosity and compassion helps them feel seen by you. We want to be seen at work, and ignoring racial trauma makes people feel their pain is invisible to you. Failing to make compassionate connections during times of emotional need also chips away at psychological safety, which is key to creativity and innovation, and a precursor to true inclusion. Another way to show up for people is to intervene directly and immediately when you personally witness race-based offense.

Beware of overwork and undervalue.

Many women of color feel overworked and undervalued. In a LinkedIn poll I conducted earlier this year, the comments section overflowed with anecdotes about this very imbalance. Black women have long felt they must work twice as hard as their white peers—a feeling that is validated by Gender Action Portal research that revealed they are evaluated more negatively than Black men, white women, or white men. This “overwork” requirement stands in sharp contrast to the underrepresentation of women of color, who enter the workforce at 17% but hold only 4% of top jobs. Clearly, it is not paying off in greater opportunity. It’s every leader’s responsibility to ensure they are not requiring more proof, more effort, and stronger results from women of color than from others at work, and that you are not seeing some as perpetual “doers” and others as “leaders,” the definition of which is often based on white male models.

Build bridges.

For every practice or process we interrogate, we should build a relationship across difference. Relationships are the great accelerator in the workplace, and while systems matter greatly for sustainable impact, getting to know the people on your team – what they aspire to, what they’re good at, what their concerns are, what great looks like to them – is a powerful way to open doors for others and make them feel they truly belong. Belonging is an antidote to the isolation and trauma racism creates in any given environment and is foundational to racial equity. Your women of color need to know they are not alone, yes, but also that they are an equally valuable member of the team. Women of color, and especially Black women, aspire to higher levels of contribution. The inability to realize career aspirations can erode general optimism and taint one’s belief in their career possibilities.

Racism has long been a destroyer of people and places, and work is no exception. It divides us, harms us, and prevents us from working collaboratively in life and in business. Every leader has an opportunity and responsibility to better understand the roots of racism and how it manifests in your given work environment. Assessing your employee experience is a critical first step. Then, take responsibility for what you learn, and commit to a safer, more equitable future. This is the workplace culture your women of color, and all your employees, deserve.

By: Tara Jaye Frank is a sought-after Equity Strategist and author of The Waymakers: Clearing the Path to Workplace Equity with Competence and Confidence (May 3, 2022). Tara has worked with thousands of leaders at Fortune 500 companies to help solve culture-based and leadership problems. Before founding her culture and leadership consultancy, Frank spent twenty-one years at Hallmark Cards, where she served in multiple roles, including Vice President of Multicultural Strategy and Corporate Culture Advisor to the President. Frank’s work, fueled by a deep belief in the creative power and potential of everyone, focused on equity and building bridges between people, ideas, and opportunity.

/by

OP-Ed: 3 Ways Leaders Can Advocate for Workplace Flexibility

,

Lauren Winans Workplace Flexibility Over the past year, businesses in virtually every industry around the world have undergone dramatic shifts, while the remote workplace has redefined workplace flexibility. Like it or not, the global response to the COVID-19 pandemic has sparked the most rapid transformation of workplace dynamics in recent memory, not the least of which has been the shift regarding the traditional employer-employee dynamic.

Increased trends in technological automation and innovations have forced us as professional leaders to rethink most of our internal strategies. From the processes we use to hire and retain talented employees, to the ways we interact with them on the clock, and even down to the resources we provide them to excel in their performance, one thing has been made clear: the pandemic has left its impact not only on society as a whole, but also on the individual as an employee.

As employees have begun to advocate for their wants and needs within the workplace, it is our duty as leaders to provide them with the environment and tools they need to feel appreciated and valued. The best way to do this is to advocate for greater flexibility within your business and its culture. By advocating for the flexibility and greater overall wellbeing of your employees, they will feel more supported. This support, in turn, boosts the confidence of your employees, allowing them to feel more deeply valued in their own abilities, both within and outside of the workplace.

Here are three ways you, as a leader, can become an advocate for the flexibility of your workplace’s culture and its employees.

1. Embrace the New Hybrid Work Model

Some employers are reluctant to change and are resistant to new ways of working for them and their employees alike. They may think that methods which worked well for the past several decades prior to the pandemic can continue to work just as well more than a year later. Employers may have a fear of the unknown or a desire to focus on other priorities for their business. Ultimately, it all comes down to an organization’s leaders–if leaders can acknowledge that the dynamic between them and their employees has shifted, and changes are required, half the battle is already won. When that acknowledgement is avoided, true change becomes impossible.

Many employers are permanently implementing remote work and hybrid working arrangements, providing bonuses for employees who worked extra hours during the pandemic, conducting compensation studies to ensure their pay rates are competitive, and adding benefits like additional therapy visits, meditation, and mindfulness training. Some employers are also adding more paid holidays to their workplace calendar, encouraging vacation day use, or bringing in freelancers, contractors, and consultants to help with complex projects and increased workloads.

Implementing a hybrid work environment can benefit employers in many ways, not the least of which is the reduction in size of their real estate footprint, which lowers operating expenses. For instance, implementing a hybrid work model shows employees that flexibility in their workplace environment is a priority for their leaders, allowing those leaders to retain talented employees for longer periods of time. This hybrid environment allows talented employees to juggle their priorities (such as caring for children or aging parents) while remaining employed without the fear of having to choose between their personal priorities or their career.

2. Revisit (and Revamp) Your Hiring and Retention Strategy

The number one thing employers can do is to ensure workplace flexibility is to have a clearly defined talent strategy; one that includes an aspirational vision or mission that leaders and HR can use as a guidepost. That guidepost is then used to update, change, or create practices and rewards that are aligned to the aspirational vision of a company’s leadership, which should be well-known throughout the organization. It should be communicated clearly and often, praised when demonstrated, and discussed regularly in large company-wide meetings and small team meetings alike. Great, talented employees need to know what they are working for, what they are working toward, and that their efforts are recognized, appreciated, and rewarded.

The recent hiring crisis our nation is facing exemplifies this point. Our current shortage of workers is impacting the ability of HR teams to focus on enhancing their people strategy, resulting in higher turnover rates that lead to a larger amount of open positions that are hard to fill. It’s a vicious cycle that has led many organizations to bring in HR consultants who can help employers and their teams tackle greater workloads in a shorter period of time. However, many HR professionals themselves are completely burned out after everything the pandemic threw at them. Some are shifting career paths, moving on to companies that provide them with more support, or leaving the workforce entirely.

If business leaders and employers are able to successfully adapt to new ways of working, and thinking about work such as implementing a hybrid work environment, this allows them to increase the size of their talent pool–particularly for positions that are difficult to fill. Hybrid work models likewise allows for greater inclusion, making it possible for companies to employ those with disabilities that keep them from a traditional onsite office setting. By increasing the size of their talent pool, employers make it easier on themselves to recruit for positions that would otherwise be hard to fill.

3. Consciously Provide Employees Opportunities to Thrive

The events of the past year have made it clear that employees crave support from employers to help them better balance their lives. Employees want to work for strong leaders, want to contribute to something bigger than themselves, to take care of their families, and to maintain their health and wellbeing. All of these needs require flexibility on behalf of the employer, and while employers are not expected to meet all of an employee’s personal needs, making conscious choices to provide employees every opportunity to thrive is what helps retain great employees.

By focusing your company’s internal people strategy to create a more flexible workplace environment and culture, your organization can focus more on how to foster the wellbeing of its employees. Companies that are more focused on the wellbeing of their employees will find it easier to attract and retain talent, combat burnout, and increase productivity. When employees feel supported, they’re more confident in their abilities at work. It’s no wonder that employees are looking for employers who have been or are ready to embrace this dynamic.

Written by Lauren Winans, CEO – Next Level Benefits

/by

OP-ed: Using Technology and Remote Work as the Great Equalizer

,

Silvina MoschiniSilvina Moschini explains how she leverages technology and remote work to hack the gender employment gap and empower women.

I didn’t major in computer science or engineering. My background is in communications and marketing. But, I discovered the power of technology early in my career and I realized that in it lies the opportunity to innovate, disrupt and solve problems.

I had the opportunity to work for tech giants like Compaq and was fortunate to be part of the 1990’s dot-com explosion, leading communications for one of the most successful Latin American startups of that era. Patagon was acquired by Banco Santander, a Spanish bank. The dot-com bubble eventually burst. Shortly after, I was recruited by Visa International as Vice President of Communications for Latin America, leading their FinTech division-the moment when I discovered that my life’s calling was to become an entrepreneur.

The leap to entrepreneurship

After leaving the corporate world, I took a leap of faith and founded a consulting company whose mission was to provide digital transformation for large corporations. As a self-employed entrepreneur, I had the opportunity to live anywhere I wanted, so I moved to Verona—my favorite place in Italy. I had a thriving business and was working with a team of professionals based in all corners of the world. But, I was facing a challenge: I needed more visibility and collaboration with my remote team, because as their leader, I lacked the tools to gauge progress in an effective and transparent way.

Necessity is the greatest driver of innovation, and it was clear to me that technology was the answer to my problem. So, I made it my mission to design and develop a solution that would provide transparency and visibility to help me keep my team accountable while allowing me to make decisions in real-time, and pivot as needed.

In 2012, TransparentBusiness software as a service was born and I began to pioneer the future of work, dedicating myself to transforming the way people work. What started as a solution for my company became an award-winning remote work and enablement tool that is now used by thousands of clients across the world.

From solution to ecosystem

During the initial years, I spent most of my days explaining the benefits of remote work, which often fell on deaf ears. Many business leaders were skeptical about this work model that relied on accountability and transparency instead of in-person, in-office oversight. However, I also began to see a shift, as millennials started to become an integral part of the workforce. The on-demand economy and companies such as Uber, Netflix and Airbnb who were disrupting their industries emphasized the importance of continuous innovation. And, each day the companies we spoke to become more receptive to remote work models.

But, I also knew that the future of work needed more than great software. It needed to connect the dots with the talent that was in search of remote work opportunities. And this is how our Talent as a Service offering was born, starting with Yandiki, a talent marketplace where companies could source creative talent on-demand to scale their teams globally, using TransparentBusiness technology.

The female quotient

After about three years, we made a game-changing discovery. All our data demonstrated that women were outperforming men in all the performance metrics that we were measuring through our platform. We dove deep into the data and conducted more thorough research of the women who were in the marketplace as freelancers, full-time consultants, and full-time professionals. We realized that we were attracting women with excellent professional qualifications who had been in search of remote and flexible job opportunities. They were thriving on our platform because it offered them the flexibility that they needed to balance work and life and rejoin the workforce without having to leave their loved ones.

SheWorks! was created to empower women to find better career options, and to hack the employment gender gap, because 51 percent of women with children abandon their jobs due to lack of flexibility. We officially launched the company at the Global Women Principles’ Summit at the United Nations Headquarters in 2017, reinforcing our commitment to not just be a part of the narrative, but effect change by helping them find employment and opportunities.

The pandemic effect

The global pandemic threw the world into a crisis that was unprecedented. The loss of life and the economic windfall was felt in every corner of the planet. Technology once again emerged as a lifeline, helping people stay connected to their friends and family, enabling children and young adults to continue their education, and empowering companies to continue to operate. Overnight, the world shifted from physical to virtual environments, and working from home became the norm for millions of people.

Entrepreneurs know that out of crises come opportunity, and many sectors thrived in this new normal. At TransparentBusiness, remote work was our way of doing business for almost a decade, so we were prepared and fortunate to have the skills and the tools to help clients of all sizes and from all industries navigate through this time of uncertainty.

As we look beyond the pandemic, we can say that the great work-from-home experiment of 2020 made one thing clear: Remote work is here to stay. Business leaders and employers alike realized that productivity and profitability did not decrease when employees worked remotely—in fact, sometimes it increased. And, this levels the playing field and opens many new opportunities for women.

Technology as the great equalizer

Women were disproportionately affected by the pandemic. They faced the burden of childcare, lower-paying jobs in sectors that experienced closures, and overall lost 5.4 million jobs since the pandemic hit, nearly 1 million more job losses than men. Fortunately, as we look beyond the pandemic, I am optimistic and see a silver lining.

Remote work was normalized during the pandemic, and this in the long term will benefit women. As children return to school and we transition away from crisis mode, women will be in a better position to pursue remote career opportunities that allow them to have flexibility at home. More importantly, they will be able to compete for jobs globally instead of within a four-mile radius of their home, opening a world of opportunities.

And, all of this is made possible by technology and the digital transformation that we have experienced in the last decade. Technology is the great equalizer because it enables us to learn, work and create. As we look to the future, it’s important to leverage not only remote work but remote learning. The digital acceleration brought about by the pandemic created many new job opportunities. However, for women to thrive in the digital economy they will need to develop new and highly demanded skills to compete globally.

Leaving the world better than how I found it

I grew up in a very competitive household. My brother is a professional polo player and my sister excelled at equestrian sports. As a young girl, I strived to find my place in my family. Although I wasn’t into sports, I had a competitive spirit. My dad always fueled that fire, encouraging me to be independent and to pursue my dreams. And, he taught me one of the most important lessons in life: True independence starts with financial freedom, and the ability to make your own money. This lesson instilled in me a sense of self-reliance that became a positive obsession that drove my career and entrepreneurial journey.

As a Latin American woman and a technology entrepreneur, I have faced many challenges. But, I have never given up and work daily to build the castle that I’ve always dreamed of. And, more importantly, I have made it my mission to help women do the same through SheWorks! and more recently through Unicorn Hunters, an initiative that I co-created to help women entrepreneurs access capital because women-led startups received just 2.3% of VC funding in 2020, and what’s alarming is that this wasn’t due to the pandemic. The figure peaked at 2.8% in 2019.

Helping women access economic empowerment has been my life’s work, and I plan to continue to give back in any way that I can. My journey has been challenging, but also rewarding and I want to leave the world better than how I found it.

Silvina Moschini is the Founder and CEO of SheWorks!, a cloud-based digital talent marketplace that was created as a way for professional women to find flexible global employment opportunities. Ms. Moschini has made a point to provide women who want to grow their business with the same options as men through digital transformation.

/by

How To Disrupt Gender Bias in the Virtual Workplace

, ,

Gender BiasWhat can leaders, managers, allies and women themselves do to minimize and challenge gender bias in the virtual workplace?

Last week, theglasshammer.com explored the impact of the virtual office in either neutralizing or amplifying pre-existing dynamics of gender bias.

Ultimately, the gender bias present in our cultural paradigm is also present in our offices, and this week we explore how to address it.

How Leaders Can Diffuse Gender Bias in the Virtual Office

An article in the World Economic Forum asserts that when it comes to bias in virtual meetings as in any context, “changing the environment in the room – rather than changing women’s behavior – should be the goal.“

“If we build a world in which women’s voices are valued and listened to,” says Jessica Preece, associate professor in political science at Brigham Young University, “they will speak up without having to be told to.”

“Smart companies create inclusive work cultures so that all employees actively support each other, particularly marginalized groups. Allyship and curiosity should be at the heart of a manager’s leadership, regardless of gender, to create a more inclusive, welcoming workplace,” says Serena Fong, Vice President, Strategic Engagement for Catalyst.

As leaders, meeting chairs can set the tone and expectations upfront, including implementing ground rules for discussions that mitigate some of the communication challenges and gender imbalances, such as a no interruption rule in Zoom calls.

As written in Forbes, reducing interruption requires the self-reflection of questions such as “Is this person making a point I need to add onto?” and “Am I listening equally to everyone in the room?”

Calling out when gender imbalances occur is another approach to being an ally on Zoom, as exemplified by an associate professor who let the men dominating the virtual conversation know that she was happy to hear their input, but also wanted to hear from the women.

Introducing positive interjections, such as “that’s a really valuable point” to validate, amplify and give pause of consideration to women’s voices is another strategy for leveling the field.

Putting workflow systems in place that ensure communication flow, project tracking and clear administrative responsibilities will also help reduce the amount of extra work picked up by women.

According to Fong at Catalyst, leaders should embrace these five key strategies to disrupt gender imbalances and build a more flexible, equitable and inclusive workplace for all:

  • Lead inclusively through crisis: keep inclusion front and center as you navigate the shifts in how we’re working currently and how we’ll be working in the future.
  • Tackle inequities, large and small: face biases and stereotypes head on through workplace policies and opportunities such as re-skilling your workforce, examining talent management, recruiting, and advancement practices for biases, and setting DEI targets and goals.
  • Connect with empathy: put yourself in your colleagues’ shoes and imagine what they might be experiencing vs. your experiences.
  • Trust your team: don’t micromanage projects and processes, and be transparent about when, how and who is involved when decisions are made.
  • Work remotely and flexibly: the pandemic dispelled many myths and assumptions about working remotely and flexibly. Take the lessons learned and incorporate it into the “new normal”.
How Women Can Ally Together in the Virtual Office

While not responsible for correcting gender imbalance, women can still be allies to one another in subverting gender imbalances of the virtual workplace.

“If you see a colleague being ignored or is trying to speak, say something. If you learn about an act of bias, think about how you can address it,” says Fong. “It may not seem like much, but it is infinitely better than ignoring it.”

Carol Vernon, founder and principal of Communication Matters, recommends for women to set the stage early for speaking up in a virtual meeting rather than waiting to have the perfect compelling thing to say, and to take the lead in introducing non-verbal expression to the meeting.

Another way of subverting bias is by actively reinforcing ideas that another woman has brought to the table and then re-accrediting the idea as hers, as While House staffers did during the Obama administration.

Women leaders have also told theglasshammer.com about actively inviting female colleagues who hold valuable insight on a topic to share their viewpoint, as well as instant messaging with coworkers during meetings to enhance solidarity and encourage each other to speak.

Nicki Gilmour, Leadership Coach, Organizational development specialist and founder of theglasshammer.com adds, “Creating psychological safety as the leader in the virtual room matters also, as who you authorize to not only speak but to demonstrate expertise matters. People will take their cues from you in person or otherwise about who is truly authorized to speak up. Asking for different people’s viewpoints from their perspective will not only add value but level the playing field for the quieter, more hesitant people on the call.”

Virtual gender bias is really just the same dynamics at play in a new space, but perhaps the playing field also allows for new disruptions.

By Aimee Hansen

/by

Is Gender Bias Amplified in the Virtual Workplace?

, ,

Virtual workplaceWhile remote working is a key element to creating more gender equality, the coexistence of the virtual workplace alongside virtual schooling has exacerbated the disproportional hours women spend on caregiving and domestic work, driving women to exit the workforce or consider downshifting their careers.

The dissolution of physical boundaries between home and office and classroom very rarely affords a woman with children “a room of her own” in which to conduct her professional life, unlike her male counterparts.

And now the remote workplace itself—the virtual meeting room and Zoom office—is introducing a mixed bag of gender-related impacts, neutralizing some imbalances while magnifying others.

How the Virtual Meeting Room Could Neutralize Gender Bias

As of February, researchers in Forbes reported that sentiments towards moral, motivation and collaboration related to the virtual workplace have been dropping into negative territory since November among executive leaders. Yet women leaders remained more positive than men—especially in relation to impact of the virtual workplace on productivity, decision-making and communication. Women leaders were more positive about the chairing of online meetings and that it sets the space that ‘ensures all team members can contribute to meetings’.

While men are socialized to establish dominance and position in team communications, women are inclined to establish relationships and build trust. Some research has indicated that virtual media, with a lack of non-verbal cues and three-dimensional richness, can led to greater misunderstanding in communication, but also diffuses the ability for men to dominate team interaction.

“With completely remote-meetings, the physical and social dynamics of in-person conversations unhinge the norms of hierarchy,” speculates UX researcher Allison Yu. “In Zoom, everyone is literally on an equal grid.”

Yu points out that when the active speaker is everyone’s primary focus on a Zoom screen, the act of cutting someone else off simply becomes more blunt. The virtual office also mitigates height bias, which favors men.

Whereas access to senior leaders is generally lower for women and women of color especially, Yu argues access becomes more equalized in a virtual workplace where some of the more exclusionary casual networking meet-ups, cultivated through affinity bias, aren’t as frequent or prevalent.

How the Virtual Meeting Room Is Proliferating Gender Bias

On the other hand, the virtual meeting room is also playing out to magnify pre-existing gender dynamics—such as male executives winning competency points for speaking longer while women lose them, passion expressed by women leaders being perceived as overemotional by male counterparts, men being 33% more likely to interrupt their female than male colleagues (manterruption), women speaking up 25% less than men in the meeting environment, and live reverbalizaton and appropriation by men of ideas previously introduced by a female colleague.

According to Catalyst research, 1 in 5 women has felt ignored and overlooked by coworkers using video calls. 45% of women business leaders say it’s difficult for women to speak in virtual meetings and 42% of male business leaders agree. Additionally, 31% of women and queer/non-binary respondents reported “getting talked over, interrupted, or ignored more frequently during virtual meetings than those held in person” in a July 2020 survey by the Society of Women Engineers.

In September, University of Iowa Grad student Claire McDonnell shared a video call recording on TikTok entitled “live footage of being a woman in STEM” that went viral within 48 hours. The clip shows her repeatedly being interrupted by fellow male students when pitching project ideas and having her own ideas appropriated and re-presented by her peers, though she was the only with with actual work experience with the topic.

As written in the New York Times, Georgetown University professor Deborah Tannen asserts that the remote workplace amplifies pre-existing conversational imbalances in who gets heard. Whereas men will tend to be argumentative and speak longer to convey authority, women will often be succinct, self-deprecating or speak in more indirect ways to not take up more space than necessary and be likable.

“Women are systematically seen as less authoritative,” said Jessica Preece, associate professor in political science at Brigham Young University. “And their influence is systematically lower. And they’re speaking less. And when they’re speaking up, they’re not being listened to as much, and they are being interrupted more.”

As put forth in Fast Company, women also have weaker informal relationships at work and office politics are still at play as “the official virtual meeting represents only a fraction of interactions, and real power dynamics will move backstage, excluding women as needed.”

Research also shows more women (46%) are struggling with group work than men (37%), often picking up more of the undefined, collaborative-based tasks and carrying the load of remote office housework. Also, “when faced with poor visibility or communication on what their colleagues are doing, many women compensate by working more,” an impulse which can be amplified by lack of co-presence in the remote working office.

How to Diffuse and Disrupt Virtual Bias?

While the flexibility of the remote workplace is generally supportive to gender equality, and virtual meeting rooms could counter or neutralize aspects of gender bias, the last year has revealed that entrenched cultural gender dynamics will reveal themselves, sometimes more so in altered circumstances. If gender inequality is inherent within our culture, it’s frankly alive and well in our virtual offices.

Next week, we will explore how leaders, managers, allies and women colleagues can play a role in addressing and mitigating the dynamics of virtual bias.

By Aimee Hansen

/by