Tag Archive for: Latina Leaders

Monica Marquez“With AI there’s constant disruption,” says Monica Marquez. “It’s about how do you get people to become very agile and comfortable with that disruption? And how do you leverage and sustain that change?”

A “MacGyver for Agentic-Human Reinvention,” Marquez does not shy away from disruption – she wholeheartedly embraces it. Previously profiled in 2021, she spoke with theglasshammer.com on the next chapter in her journey of pioneering change, as she dives into the evolving intersection of human potential and artificial intelligence.

Q: Tell us more about what you’re working on now and how your new venture, Flip Work, is helping organizations navigate this era of rapid change.

At its core, Flip Work helps organizations achieve measurable ROI from AI by focusing on human adoption. According to a 2025 MIT report, 95% of AI pilots have failed, not because of the technology itself, but because people aren’t adopting it, reinventing workflows, or using it to augment their work.

Many companies implement AI without a real plan for how people will use it. The question becomes, how do you help people shift their identities to see themselves differently in the way that they work, and in the way that they must reinvent themselves in the AI era? Because the reality is, AI is changing work faster than people can adapt.

This widening gap is what we define at FlipWork as the Exponential Divide, the moment when technology evolves faster than people can change how they work.

That has been our focus, and we’ve built a human and agentic system that helps people reinvent the way that they work, from a three-pronged approach. First, we help people reinvent themselves from a behavioral and a mindset perspective with the support of FlippyAI, which acts as a daily AI coach and change agent. Second, we reinvent workflows through Flip Lab, our 90-day reinvention sprint. Third, we reinvent workforce tools through Flip Factory, where agentic automations bring redesigned workflows to life. With AI, disruption is constant. The goal is to help people become agile and comfortable with that reality, to leverage it rather than resist it. This is how individuals become People², exponentially capable professionals who evolve at the pace of technology. That’s what Flip Work is all about.

Q: The work you’re describing sounds very much rooted in organizational development, guiding people through behavioral and mindset change. Would you say that’s part of your approach?

Yes, definitely, it’s change management, but traditional change management is no longer enough. When companies are thinking about AI adoption, they think that if they buy all the tools and give them to employees, that will be enough, but no one is really helping the people change and leverage the tools.

Recently I was at a conference talking to senior leaders at Microsoft and they told me that despite rolling out Copilot across their entire professional population, adoption is only 47%. That means that more than half of people aren’t using the tools, often because they’re waiting for permission or guidance from leadership. The impact of that is that people are going to get left behind.

Everybody is fearing that AI is going to replace jobs. The reality is that yes, it will, but we always reinvent ourselves. If we look at the past, think the dot-com era, digital cash registers, or similar technological shifts, people often said, “This is going to displace jobs.” And yes, some roles change, but people reskill and find new ways to contribute. At the end of the day, human discernment, creativity, empathy, and expertise remain essential. Our lived experience still matters in ensuring that outputs are accurate, meaningful, and impactful.

It’s about helping people reinvent themselves, recognizing what your zone of genius is, and how you augment or amplify your zone of genius with AI, and delegate the things that you don’t like to do, so that you can focus on your genius zone. This is the identity-first reinvention that FlipWork is built around.

Q: This is obviously a very exciting moment and project. What brought you here?

As a leader, I’ve always been curious and an early adopter, a pioneer. An example of that is when I was at Goldman Sachs, back in 2008, I spearheaded the Returnship Program. Later, I co-founded Beyond Barriers to accelerate career advancement for women and underrepresented talent. My mindset is always you have to disrupt yourself before you get disrupted. I’ve always operated like a MacGyver, finding resourceful ways to reinvent how work gets done. AI fits in with that because I’m very comfortable with disruption.

When I had colleagues, some of whom are now CHROs at major companies, coming to me and saying, “Our company is adopting all this AI, but I don’t even know how to leverage it. How do we roll out AI adoption for our people?” I started to see a real gap in the marketplace. It’s not just about using the tools; it’s about shifting mindsets. Many people think AI is only for coders or tech experts, and they feel it’s not for them. The truth is, you don’t have to understand how AI works; you just need to know how to use it to do your work better.

Q: What would you tell a digital native, then, entering the space in this exciting world of AI?

Digital natives may have an easier time embracing new tools, but I would be careful that it doesn’t cause creativity and diversity of thought to become lazy. Even though you’re a digital native and you may be an early adopter, you must continuously make sure that what you’re practicing doesn’t lead to intellectual atrophy, making the technology smarter and the humans less smart.

For example, you shouldn’t just be taking the output that ChatGPT or another AI tool gives you and putting it out there without utilizing your own expertise, judgement, and discernment.

One way to think about AI is as your “Artificial Intern.” You wouldn’t give an intern a task and then pass their work along to the higher-ups without checking it first. The same applies to AI. You have to coach it, refine it, review its work, and ensure what it produces reflects your expertise. You wouldn’t pass along unedited intern work to an executive, and the same rules apply with AI.

Q: You’ve long been an advocate for Latina representation in leadership and tech. As a board member for Latinas in Tech and the Association for Latino Professionals in America, how are you helping the next generation of Latino leaders prepare for this new era of work?

Supporting Latinos, Latinas, and other marginalized groups has always been a huge passion of mine, helping them accelerate their careers and expand beyond the limits of their cultural upbringing and conditioned beliefs.

What we’re finding now, though, is that some of the fear around the digital divide is widening. I was at the ALPFA conference over the summer, where we soft-launched Flip the Script, a program designed to help people start thinking about how to adopt AI. The feedback I heard was interesting in that many participants told me, “I’ve always been taught I have to work twice as hard to get half as far. If AI helps me do something in 30 minutes that used to take three days, what does that say about my worth?”

That mindset runs deep, the belief that effort and hard work equal success. But in this new era, we help people rewrite the script to say that impact equals success. AI amplifies your value; it does not diminish it. If you can use AI to achieve more in less time, you’re amplifying your impact, not diminishing your value.

For many, especially those from cultures where perseverance and grit are tied to identity, this shift is difficult. I’ve coached young Latino professionals who feel like using AI is “cheating.” They’re hesitant to embrace it because it challenges their definition of what it means to earn success.

So part of my work now is helping people rewire those conditioned beliefs—whether they’re cultural, societal, or organizational—and help people recognize that their true value lies in their expertise, discernment, empathy, and creativity, the exact human strengths that AI amplifies inside the People² model.

Interviewed by Nicki Gilmour, founder and CEO of theglasshammer.com

Angela Cruz“One of my love languages is acts of service, and at work, I manifest that through mentoring, supporting career advancement, anything that fosters engagement,” says Angela Cruz. “It’s how I bring to life a part of me that’s very important to my soul.”

For Cruz, the work matters, but it is the people, the learning, and the community that make it meaningful. She shares how through every chapter of her journey, authenticity, connection, curiosity, and service are the compass guiding both her growth and her leadership.

From Technical Skills to Personal Alignment

Moving from the Dominican Republic to the United States at fifteen, Cruz faced the dual challenges of learning English and adapting to a new culture, yet she remained optimistic about the possibilities ahead. She started her studies at a community college, the most affordable and accessible option, and explored different paths before settling on electrical engineering. The choice was pragmatic rather than inspired. “It wasn’t a calling,” she reflects. “I wanted to finish college with a career that had a financially stable future, and technical careers were very well paid.”

That practical decision laid the foundation for Cruz’ first professional chapter at AT&T Bell Labs, where she spent 15 years. She describes it as “like what working for Google or Apple is today,” a place defined by PhDs and cutting-edge innovation. “That’s where I grew up professionally,” she says. But just as important, “that’s where I also learned about corporate culture… to get involved in passion projects that contributed to the culture of the team and the company.”

After more than a decade in technical roles, Cruz realized her personality aligned more naturally with business development. Marketing became a bridge into sales, where she discovered the work felt intuitive. “Sales isn’t something you really learn in a university,” she explains. “It was something I evolved to, and it had a lot to do with my personality—my ability to connect people and build relationships, which is the heart of what sales is.”

Cruz’ combination of technical grounding and people-centered skills propelled her into sales leadership across the telecommunications and software platform landscape. Today at Accenture, she brings those same strengths to her role as Sales Effectiveness leader for Sales Excellence.

“I’m in a sales-effectiveness role, helping account teams bring innovative solutions to clients, all anchored on GenAI and Agentic Architecture. To be in a role that is so relevant to what’s business reinvention and transformation– it’s a huge privilege.”

Connection, Adaptability, and Purpose

The qualities that have carried Cruz forward extend well beyond relationship-building; she describes how cultural alignment, adaptability, and purpose also play a defining role.

“I learned at a certain point in my career what my strengths were in terms of cultural alignment. When I transitioned into sales, I worked a lot with Caribbean and Latin America, which is where I come from. Having the dual language and the cultural sensitivity gave me an edge in navigating that transition, which was very motivating for me.”

That shift into sales also coincided with a move from New Jersey to Miami, which tested and reinforced her adaptability. “Flexibility, being open to adjust to different environments, adapting to new circumstances, it’s something I learned very early on, and that trait has helped me along the way as I navigated my career.”

While connection and adaptability opened doors, purpose is the force that sustains Cruz.

“Every company I’ve been at, I’ve always combined my responsibilities with volunteer work both within the company and within the community. That’s what has kept me with a high level of enthusiasm for what I do. I always need to have the two: not just the job, but also the engagement.”

Leaning on Guidance

As much as Cruz’ strengths have contributed to her achievement, so too are the people who believed in her potential. “I’ve always had a personal board of directors. Some people come into your life for a season, for a reason, or for a lifetime. I’ve had all those types of influences.”

Cruz highlights the mentor who gave her a chance when she had no sales experience and sponsored her move to Miami. “I experienced impostor syndrome in the beginning, but his encouragement eased the transition.  He’s always been invested in my success and has been there through every career milestone.”

That kind of support has remained important at every stage of her career. When Cruz joined Accenture through an acquisition, she recalls how overwhelming the transition felt. “When you come as a group that was just acquired, you’re completely lost. But I was fortunate to work with people like Alex Tyler, a Managing Director and extraordinary leader who was kind, patient and recognized my value.”  Those experiences of being championed are at the heart of why she invests so deeply in others. “I know the power of sponsorship, mentorship, and advocacy. I’ve fully taken advantage of it, and that’s why I feel so strongly about paying it forward!”

Family is also a grounding force. Cruz credits her grandmother, now 101, as a pillar and role model. “She had 13 kids, and now there are about 169 family members over five generations. She’s taught me resilience, strength, faith, and positive mindset. She loves music, she’s witty, light-hearted and full of joy. She’s been a huge influence and my source of inspiration.”

Bring Your Full Self and Build Community

Nearly four decades after making the pivotal decision to study electrical engineering, Cruz was invited to return to her alma mater to deliver the commencement address.  Speaking to over 1,800 graduates, many from underrepresented backgrounds, her message was both simple and profound: “Always be proud of who you are, and bring your full self to whatever environment you’re in. It’s what makes you unique, and the world needs you as an individual and what you bring to the table.”

Second, she highlighted the importance of building community. “I’ve moved and started over several times. Managing those transitions successfully is only possible when you make community, when you connect with people, when you find affinity and appreciate differences. The differences are where you learn.”

For Cruz, this same principle applies in business. Networking, she explains, is less about career advancement than about deepening understanding. “That’s where you really learn –when you connect with people in different companies that do different things than you do. It enriches you as a professional and as a person.”

Continuous Learning, Lasting Pride

Even at this stage of her career, Cruz challenges herself to try something new, recognizing that part of her success is a willingness to evolve. “Continuous learning has been a key driver,” she reflects. “I have reinvented myself quite a few times because I’ve always been open, flexible, and curious to learn.”

Her current position at Accenture is a clear example of that mindset in action. “This was a stretch assignment for me. While I had worked in Sales Operations in the past, the scope is much broader here, in fact is called Sales Excellence for a reason, best in class. There was a lot I needed to learn… and I said, yes, I’ll do it.”

Cruz reflects on the impact of that choice. “Fast forward one year, I feel very privileged and successful, because I helped the team achieve the goals the firm established. It fills me with a lot of pride.”

When it comes to her greatest accomplishment, however, Cruz does not look to her career. “I have very strong family values and my kids are a huge source of pride for me. They are grown and very successful professionals – my older son is in cybersecurity at Zendesk, my younger son is a digital content producer with the Miami Heat, and my daughter works for the president of TelevisaUnivision. I raised them as single parent, and to me, that is, besides work or anything else, my biggest accomplishment. They are my anchor and my beacon of light.”

By Jessica Robaire

Latinas in LeadershipDespite the fact that the U.S. Latino GDP would rank as the fifth-largest economy globally, Latinas still face the steepest climb up the U.S. corporate ladder in 2025, hindered by systemic bias, cultural taxation, and lack of meaningful support.

Amidst a disconnect between the growing economic impact of Latinas and their stalled advancement in corporate leadership, we highlight the culturally grounded and self-empowering strategies that Latinas can take to rewrite the narrative that corporate culture is lagging to recast.

Latino GDP in the U.S. Is an Economic Force

The Latino population is a force within the U.S. economy that isn’t slowing down anytime soon. According to the 2025 U.S. Latino GDP Report, Latino economic output in 2023 was $4.1 trillion.

Were it a country, the U.S. Latino GDP would rank as the fifth largest GDP worldwide, growing 2.7 times faster than non-Latino GDP in the U.S.

From 2010 to 2013, Latino real consumption also grew 2.9 times faster than non-Latinos, proving to be a real economic engine.

Latinas are also the fastest growing group of entrepreneurs, starting businesses at six times the rate of other groups.

The Steepest Climb Up the Leadership Ladder

Latina’s face “the steepest climb up the corporate ladder” according to The State of Latinas in Corporate America 2024 report by Lean In, based upon 2019 to 2023 data.

Latinas are the most underrepresented of any group at entry level jobs (5% vs 9% of general population) and have the greatest drops (78%) in representation on the way to the C-Suite.

Only 1% of C-suite executive positions in Corporate America are held by Latinas. The data showed two broken rungs on the pipeline ladder: one is at the initial promotion to manager and the other at promotion to VP.

Despite the barriers, Latinas continue to demonstrate the ambition and talent for leadership. Latinas are more likely (71%) than the average woman (63%) to be interested in becoming leaders and to indicate it’s increasingly important to them.

Professional Neglect: A Retention Issue

In her research among Latina leaders, Dr. Zaibis Muñoz-Isme, of American University, explores aspects of “professional neglect” for Latinas in leadership—a phrase shared in conversation by Dr. Sofia Pertuz, workplace cultural strategist.

  • Tokenistic inclusion – representing diversity at the table without meaningful support or inclusion in decision-making processes
  • Cultural taxation – the burden of being positioned as the lone representative of an entire group
  • Lack of mentorship/sponsorship – navigating leadership without the support networks, advocates and guidance that peers have access to
  • Dismissal of expertise – having ideas dismissed or co-opted by individuals who lack the lived experience informing them
  • Micro aggressions and bias – subtle forms of discrimination that undermine belonging and confidence

Indeed, the Lean In report showed that Latinas do not feel as supported as peers in the corporate world—neither by managers or peers. They are less likely than overall women to report managers ensure they get credit for their work or show interest in their career advancement. And less likely to say that senior colleagues praise their accomplishments or advocate for compensation raises.

Muñoz-Isme also found that Latinas in leadership roles were not as supportive of other junior Latina women as she expected, perhaps due to Queen Bee syndrome. When the culture is not inherently and structurally supportive, it creates strain on those Latina leaders who do manage to break through.

Belonging and Flexibility Matter

Lean In shares that 37% of Latina women report having the “only experience—being the only person of their group identity in a room, compared to 13% of all women. Compared to overall women, these Latina “only’s” are twice as likely to hear insults towards their culture (15% vs 7%), twice as likely to feel they are expected to speak on behalf of their cultural identity (20% vs 9%), and nearly three times as likely to deal with other’s comments on their language skills (21% vs 8%).

Experiencing these micro aggressions more than doubles the odds of feeling burnt out, feeling unable to advance as well as others, and considering leaving the company for a different work culture.

Additionally, while many Latinas remain highly committed to work and community, they do not feel they have the flexibility they need to balance their diverse commitments.

Six in ten Latinas feel pressure towards both family obligations and to succeed at work. According to Lean In, Latinas reported being less able to work remotely, set their own hours, step away from work, or take family time off compared to women overall.

As written by Nathalie Darras in Hispanic Executive, motherhood and professional work are often seen by many Latinas as two divergent paths, a dichotomy that need not exist, but results from the lack of support to balance out life.

Four Self-Empowering Actions for Latina Leaders

With the force that the Latinx population represent in the U.S. economy, it’s inevitable that Latinx leaders will change the composition of leadership, but changing the character depends upon authenticity.

Each Latina leader who brings her whole self to the workplace is going to help drive that change, because it’s people who hold the power to change culture and call organizations to a greater collective accountability.

1) Carve a self-directed career path.

Muñoz-Isme recommends that Latinas embrace a self-directed career path and take initiative in their own goals and advancement wherever possible, leveraging cultural assets.

Latinas can own their relational strengths in finding mentors and sponsors, seeking out allies, and putting your name in for opportunities. Being self-directed also means advocating for yourself, despite cultural resistance around self-promotion, leveraging existing networks of support and building new ones, as well as defining your terms of success.

It’s also important to discern your capacity to thrive in different environments, because not all work cultures are cultivated equally.

As Johanna Diaz, Global Head of Alternatives Product Strategy at Goldman Sachs, recently told us, “In facing challenges or change, I always go back to the questions: Am I in the right place? Am I surrounded by the right people? Am I learning? Am I growing?”

2) Be aware of and leverage cultural scripts and drivers.

For many Latinas, internalized cultural drivers shape behavior and decisions, often in ways that go against the grain of what is being rewarded in corporate culture. Some of these drivers are:

  • familismo: the importance of close and extended family relationships as guiding parameter for decision-making
  • marianismo: gender beliefs in which women are expected to be selfless, self-sacrificing, and nurturing
  • personalismo: creating personal and meaningful relationships
  • colectivismo: the importance of belonging to a group and recognizing the needs of that group
  • respeto: respect granted to others because of formal authority, age, or social power, without questioning
  • simpatía: promoting pleasant interactions and positive relationships, while avoiding conflict and disharmony

Embracing culturally relevant leadership means becoming aware of how these drivers influence you, as well as how they can be leveraged as assets within your leadership.

For example, Latinas must challenge the inhibiting influence of respeto and marianismo when it comes to sharing their voices and perspectives. Equally, they can leverage personalismo and colectivismo in building influence through collaboration and strong relationships.

Leveraging the strengths of cultural scripts can help Latina leaders to foster cultural pride, leadership skills, and empowerment.

3) Stay authentic.

Many Latinas have reported checking aspects of self at the door in order to fit into corporate cultural norms. But as the composition of the workforce and leadership changes, slowly and inevitably, so will culture. People ultimately create and influence culture.

While it requires courage and true resilience for Latinas to move in authenticity within a corporate context designed on different values, nothing will compromise your vitality and wellbeing more than contorting your authentic self while trying to fit in.

True belonging hinges on authenticity. It’s important that Latinas let themselves be felt in the workplace and in leadership, so that eventually, the corporate environment responds.

4) Leverage cultural wealth.

Latinas can flip the narrative by owning their cultural wealth: “an array of knowledge, skills, strengths and experiences that are learned and shared by people of color and marginalized groups; the values and behaviors that are nurtured through culture work together to create a way of knowing and being.”

Six forms of community cultural wealth, outlined by Dr. Tara J. Yosso, that Latinas can leverage in leadership include:

  • aspirational: the ability to sustain and work towards a vision for the future amidst both real and perceived barriers
  • navigational: the ability to maneuver through systems and contexts not historically designed to support you
  • social: the ability to leverage community resource and connections in building a network of support
  • linguistic: the sum intellectual, social and communication skills obtained through multicultural history, bilingual or multilingual capacity, and experiences
  • familial: the cultural knowledge and nuance obtained from family and community experiences
  • resistant: the cultural legacy of challenging inequalities and the status quo, and ability to resist stereotypes

Despite structural barriers, cultural bias, and underrepresentation, Latinas are ready to lead and are leading.

By embracing cultural strengths, carving self-directed paths, and showing up authentically. The future of leadership will be shaped not just by who gets a seat at the table, but by how leaders redefine the table itself. Latinas have the vision and the voice to lead in ways that are authentic, inclusive, and transformative.

It is no longer a question of if Latinas will lead, but when. And with every step upward, they expand the definition of leadership for everyone.

By: Aimee Hansen.  Alongside years of writing on leadership, Aimee Hansen is the founder of Storyteller Within and leads the Journey Into Sacred Expression women’s retreat on Lake Atitlan, Guatemala. Follow her at thestorytellerwithin.com, on instagram, and via Linked In.

Johanna Diaz“In facing challenges or change, I always go back to the questions: Am I in the right place? Am I surrounded by the right people? Am I learning? Am I growing?” says Johanna Diaz. “When you can identify core tenets to return to and hold yourself to them, they become a guide for navigating almost anything.”

Led as much by her intuition as by the foundational aspirations of her first-generation beginnings, Diaz leverages every opportunity to learn, grow, and lead. She shares how her trajectory reflects not only her resilience but also the support of mentors whose influence continues to inform her leadership.

From the Bronx to Goldman Sachs

Born in the Bronx to parents who immigrated from the Dominican Republic, Diaz understood the value of education from an early age: “being a first-generation American, my parents made it a priority for my siblings and me. We were the first in our family to attend university and enter the business world.”

For Diaz, that focus on education was also a path to financial stability, which led her to pursue accounting — a profession she saw as both practical and reliable. Starting her career first as an intern and then as a CPA at Grant Thornton, Diaz gained both skills and exposure. When she was first introduced to Goldman Sachs as a client of Grant Thornton, the experience left an impression.

“I was blown away by the caliber of the people, the rigor around collaborative teamwork and the focus on delivery.” That exposure opened her eyes to possibilities beyond what Diaz had imagined. When the opportunity came to join Goldman, she took the leap. “That was the first big twist in my career as it redirected my vision from accounting to a whole other world of possibility.”

Over the next two decades, Diaz’ career grew organically across business development, research, and ultimately asset management to be the Global Head of Alternatives Product Strategy, a role that she finds equally rewarding and inspiring.

“The last five years have been so incredible, pivoting to the alternative investing landscape. I’ve had the opportunity to help build a business from scratch and expand the shelf as it relates to our products. The content, as well as being a part of a team that is integral to Goldman Sachs’ growth has been so fulfilling.”

The Influence of Mentors and Executive Coaching

Diaz credits her ability to pivot, take risks, and grow in new roles as being bolstered by the mentors who offered guidance and perspective along the way. An early mentor gave her a piece of advice that still resonates: take stock every few years.

“That conversation was pivotal for me. Even 20 years later, every two to three years, I take a personal moment of deep reflection: Where am I? Have I accomplished what I set out to do? Could there be more? That practice has guided me throughout my entire time at Goldman.”

She sees mentors as a personal “board of directors” — people who know her well and can be honest when she calls on them for guidance, whether about career decisions or balancing family and work. “My mentors played a huge role in helping me navigate my personal journey, including building a family, while building momentum in my career.”

Executive coaching complemented that support, giving Diaz structured feedback and tools to grow. Early programs offered through Goldman helped her refine presentation skills, while later on she focused on refining “leadership and communication skills but in a more nuanced way than I’d ever had before.”

Together, mentorship and coaching have provided Diaz with both a trusted sounding board and a framework for continuous growth, shaping the leader she is today.

Values-Driven Leadership

Beyond the mentors and coaches who helped guide her, Diaz points to a foundation of authenticity and integrity as key to her success.

“First and foremost, it’s important to remain true to yourself,” she says. “All of my values anchor around being a good human and working with high integrity. They guide me through everything I do.”

Fairness is equally central. Diaz strives to create a work environment where people feel valued, connected, and confident that they will be treated justly. “I want to be someone people feel comfortable approaching,” she explains. “They should know I’ll listen and provide support.” Drawing on lessons from leaders she has worked with, Diaz shapes her leadership around trust, relationship-building, and followership.

Hard work and high standards also define her approach. She believes in delivering quality work with reliable outcomes and modeling excellence to inspire her team to do the same. “As a baseline, I expect that not only of myself, but it’s also important to me to set the right example that my team then wants to follow,” she notes.

Embracing Risk

While Diaz’s career has been marked by achievement, it has not been without moments of uncertainty. She recalls these moments as an opportunity to pause and reflect.

“Early on, I faced a decision about whether to continue in research or move toward a more strategic, leadership-focused role. It was uncomfortable because I wasn’t sure I’d excel, but I leaned on my core values and trusted mentors to guide the decision.”

Over time, Diaz has learned to embrace risk thoughtfully, viewing it as an opportunity to challenge herself and explore new possibilities. Her recent transition into asset management illustrates this approach. Encouraged by a mentor to consider another part of the firm, she reflects, “it was through that conversation that I realized that it was time to take a risk. I was super comfortable. I had a lot of security. I had to consider, ‘do I want to push myself a little more?’”

Deciding to “take a risk on herself” and accept the opportunity to become the COO of Goldman’s growth business, Diaz says, “was a big transition. But it pushed me, and it’s been the most pivotal part of my career.”

Legacy of Access and Opportunity

Looking ahead, Diaz is focused on creating opportunities for others to grow, much like she was supported throughout her career. “I hope to provide a platform for the teams I work with, and for the junior professionals I mentor, where they have access, exposure, and opportunity the way I did.”

Reflecting on her own journey, Diaz acknowledges how her first-generation roots are a part of shaping this commitment. “We really have lived the proverbial American dream. My parents grew up on a farm — my mom one of 12 kids, my dad one of nine — and through a combination of hard work, timing, and a little luck, we’ve seen growth that isn’t just financial. It’s also about access to the world, to opportunities that otherwise wouldn’t have been organic. It’s important to me and my family to pay it forward.”

Thanks to the holistic support embedded in Goldman’s culture, Diaz also makes an impact beyond the firm through programs like 10,000 Small Businesses. “Having the opportunity to serve as a mentor in the program, I have listened to small business owners’ pitches and given feedback—providing people with access that they otherwise wouldn’t have.”

Ultimately, Diaz measures her legacy by the people she supports. By combining high standards, integrity, and a values-driven leadership style, she aims to cultivate talent, inspire confidence, and foster a culture where people feel valued, challenged, and capable of achieving their potential.

“If, 20 years from now, I can look back and see that the people I touched built successful, meaningful careers, then I’ll know I’ve done my part.”

By Jessica Robaire

Alexandra Wilson Elizondo“I began my career as an individual investor. Now, I’m a manager of investors and of the processes that help enable us to invest at scale,” says Alexandra Wilson-Elizondo. “I’ve learned that if you’re going to be leading a very large platform, building infrastructure and frameworks is critical to the future success of the business.”

Wilson-Elizondo reflects on what makes her passionate about the financial industry, how she leveled up her leadership, and her commitment to growth for herself, her team, and the business.

From Adversity to Impact

Wilson-Elizondo’s professional journey is deeply intertwined with personal experiences that shaped her aspirations. Born into a family with roots in Argentina, Wilson-Elizondo learned early on how economic upheaval can have life-changing consequences.

“Growing up, I witnessed firsthand how when resources are not distributed appropriately, it can lead to really negative outcomes,” she recalls. “Seeing my family members’ savings go to zero overnight and not having access to funds—the trauma and impact that had on their lives — left an indelible impression on me.”

These early observations, coupled with her mother working in international trade finance, sparked Wilson-Elizondo’s drive to study economics in college.

“I wanted to get an understanding of how one can distribute resources in an economy for the benefit of multiple people and the broader society.”

However, the timing of her graduation from Haverford College — in 2008, during the global financial crisis — was less than ideal.

“I thought I’d graduate straight into a glorious job on Wall Street,” she admits with a laugh. Instead, Wilson-Elizondo’s first role involved answering calls from Spanish-speaking 401(k) participants seeking hardship withdrawals. “It was a challenging time, but it taught me invaluable lessons about saving, investing, and the real-life impact of economic downturns,” she says.

Wilson-Elizondo’s career steadily progressed. She honed her expertise in fixed-income markets and built a reputation for innovative investment strategies that benefitted both retail and institutional investors. Three years ago, she joined Goldman Sachs as Head of Funds and Models before rising to her current role as Co-Chief Investment Officer. Recently, she celebrated another milestone: becoming a partner at the firm.

Leveling Up

Wilson-Elizondo credits taking a long-term view and being resilient as the main attributes for success at work. She also advises professional women starting in their careers to have an entrepreneurial mindset.

“Build things, do not wait for people to assign things to you. Continue to constantly learn about what you’re interested in; being an expert is always a good thing, and it will help your career.”

She notes while sponsors are definitely in the mix and useful, it is also about being proactive in your career and not just waiting for someone to “pull you up” or for perfection to move ahead.

“Sometimes women can be focused on being perfect and not wanting to fail they don’t just go for it and see what can be learned in the attempt. It’s okay to not be perfect. As my mom likes to say, perfection is the enemy of good — you have to go for it.”

Networking Matters

For Wilson-Elizondo, networking is key as not only does it help build communities of support, but it can even lead to the next great opportunity, as it did for her in joining Goldman Sachs.

“This is a people business. I cannot impress enough the importance of having a network, but it’s not just about the quantity. The quality of the connections matter just as much.”

Wilson-Elizondo sees sponsors and mentors as an integral part of that network of support and emphasizes having a “personal board” to look to for guidance and opportunity.

“In each stage of my career I’ve heeded the advice to build my personal board. It’s thinking about who are the five or six people to go to for very critical decisions? Why are they on your board? Why do they keep a seat on your board, or do you rotate them? They can be a mix of mentors, sponsors, or just people whose opinions you trust.”

Supporting the Next Generation of Diverse Leaders

For Wilson-Elizondo, advancing in her career means more than personal success; it’s about paving the way for others. As a Latina in a leadership role at Goldman Sachs, not only in her day job but also across the firm’s Inclusion Networks, she prioritizes helping build a diverse pipeline of talent and guiding the next generation towards their goals. Wilson-Elizondo is proud to be a part of a partner class with the largest number of diverse promotes in firm history and seeks to help other diverse professionals across the firm navigate that path.

“Sometimes it’s about explaining what the criteria is,” she notes. “If people are working really hard but they’re not focused on the rubric they’re being evaluated against, you have this mismatch. As a mentor, I try to make sure people are setting goals, asking for consistent feedback and checking in with themselves to ensure that they understand what they need to focus on to grow and develop to the next level.”

As a strong advocate for visibility, Wilson-Elizondo emphasizes the importance of communication and presentation skills in professional settings. “Every micro-interaction matters. How you present yourself, how you deliver content, how you address your work product — it’s all part of the equation,” she says. She encourages others, especially those starting out in their careers, to take advantage of coaching and training opportunities to hone these skills.

Her own journey demonstrates the power of owning one’s unique perspective. “The best and most excellent teams are ones that accept different voices and aren’t echo chambers,” she asserts. “I continue to lean into having a different view, a different voice, because that ultimately leads to differentiated — and I believe better — outcomes.” For those who feel their perspectives are not valued, she offers candid advice: “If the team you’re on isn’t working, or they don’t see the value in what you bring, switch the team, change the option set.”

Guidance for Leadership

Wilson-Elizondo believes that effective leadership is about balancing vision with trust in your team. “You’ve got to manage down, not up. Set the vision and trust your team to deliver,” she advises.

She likens leadership to building a puzzle: “I’ll set the outline so my team has a clear vision on where we’re going and what we’re working towards, but I count on them to fill in the rest. As a leader, you can’t try to do everything yourself. You need to create exponential leverage by trusting your team.”

This trust, both in your team and in your own hard work and leadership, is especially critical in fast-paced industries. “Be confident and trust the work and analysis you’ve put into the decisions you’ve made.”

Committed to Growth

Wilson-Elizondo’s vision for the future is twofold: growing the assets she manages and mentoring the next generation of investment professionals. “One of the things that happened during COVID was that many places lost the apprenticeship model,” she explains. “People weren’t in the office watching trades get built or investment theses unfold. Rebuilding that has been a priority for me, and at Goldman Sachs more broadly where apprenticeship is embedded into our culture and how we develop talent at the firm.”

At the same time, she is deeply focused on her life outside of work, where raising three young children with her husband takes center stage. “My passions are my three kids and my husband right now,” she says. “We’re just inundated in baby and kids and fun stuff like that.”

While hobbies like reading and running take a back seat to a busy schedule and spending time with her family, Wilson-Elizondo embraces the reality of this season with humor and grace.

“If I tell you I have three kids, just made partner, and by the way, I have a million passions and interests, it’s misleading,” she admits. “This is life — these are the things I’m able to accomplish in a 24-hour day. Honesty is the best policy, but you can have both.”

Balancing the demands of leadership at work and home with an honest and forward-thinking perspective, Wilson-Elizondo is a leader committed to growth — professionally, personally, and for the next generation of investors that she’s dedicated to guiding.

By Jessica Robaire

leadership coachIn 2024, Latinas remain significantly underrepresented in leadership roles across corporate America and Wall Street. Only about 1% of Latinas have reached C-suite executive positions, making them the least represented group at the highest levels of corporate America. Despite this, a number of trailblazing Latina leaders have defied the odds, breaking barriers and paving the way for future generations.

Notable examples include:

  • Nina Vaca – CEO and Chairman of Pinnacle Group, a workforce solutions firm. Vaca has been instrumental in her company’s success and is a prominent advocate for Latina representation on corporate boards.
  • Dorene C. Dominguez – Chairwoman and CEO of Vanir, a national leader in construction management and real estate development.
  • Linda Alvarado – President and CEO of Alvarado Construction, a successful construction firm, and a groundbreaking owner in Major League Baseball.

In finance, Latinas are even less visible, often facing barriers like biases and stereotypes that hinder their career progression. These barriers include a lack of mentorship and sponsorship, which are critical for advancement, and limited access to inclusive workplace policies that support work-life balance. Research shows that Latinas often encounter a “broken rung” early in their careers, meaning they are less likely to be promoted to manager-level roles compared to their male counterparts.

Is Change Coming?

The inaugural U.S. Latina GDP Report, led by researchers at California Lutheran University and UCLA’s Geffen School of Medicine, reveals promising growth. In 2021 alone, U.S. Latinas contributed $1.3 trillion to the GDP, a figure larger than the economies of all but three U.S. states. It also reflects a 51.1% increase since 2010—compared to an 18.8% increase in the overall non-Hispanic GDP.

Key findings include:

  1. Labor Force Participation: Between 2010 and 2021, the number of Latinas in the workforce grew by 32.9%, significantly outpacing the 2.7% growth for non-Hispanic females. U.S. Latinas now have a labor force participation rate that is 2.5 percentage points higher than their non-Hispanic female counterparts.
  2. Educational Attainment: The number of Latinas with a bachelor’s degree or higher grew 103% from 2010 to 2021, much faster than the 38.3% growth for non-Hispanic females.
  3. Income Growth: Real income for Latinas increased by 46.0% over the same period, compared to 18.5% for non-Hispanic females.

Overall, this report positions Latinas as a key driving force behind the U.S. economy, with a rapidly growing economic footprint and resilience across multiple economic indicators such as labor participation, educational attainment, and income growth. This trend is especially significant given that Latinas account for only 9.3% of the U.S. population but have driven 30.2% of labor force growth since 2010. While these figures highlight the growing economic power of Latinas, translating this momentum into leadership opportunities requires actionable strategies and intentional support.

Actionable Advice for Latina Professionals

Latina leaders across industries emphasize the value of embracing cultural identity, cultivating strong networks, and demonstrating resilience and authenticity in the workplace. Over the years, theglasshammer.com has featured many Latina leaders who have echoed these key themes in their advice.

  1. Embrace Your Cultural Identity:
    Many Latina leaders highlight the significance of using their heritage as a strength. They suggest leveraging unique perspectives to connect with diverse audiences and encourage others from similar backgrounds. This involves incorporating elements of their culture, such as family values and community orientation, into their leadership style.
  2. Build a Strong Network:
    Networking is often underscored as a key factor in professional growth. Latina leaders recommend actively seeking mentors, joining professional organizations, and engaging with the community to open doors and gain valuable support throughout one’s career journey.
  3. Cultivate Resilience:
    Resilience is essential for navigating challenges and adversity. Latina leaders encourage viewing setbacks as chances for growth, advocating for a mindset that sees failures as opportunities to learn and progress toward success.
  4. Lead with Authenticity:
    Being true to oneself and one’s values is vital for building trust and fostering a positive work culture. Latina leaders encourage embracing authentic leadership by sharing personal stories and experiences to connect more deeply with teams and stakeholders.

This advice not only guides Latina professionals in their career paths but also serves as inspiration for anyone looking to navigate leadership roles in a diverse and inclusive manner.

How Executive Coaching Helps Latina Professionals

While these practices provide a solid foundation, leadership coaching offers a transformative approach to help Latinas unlock their full potential. Executive coaching provides tailored support, helping Latina leaders overcome sometimes unique challenges such as underrepresentation and dual cultural expectations. Here’s how executive coaching benefits Latina professionals:

  1. Enhanced Leadership Skills and Self-Awareness
    Executive coaching focuses on developing core leadership skills, such as strategic thinking, emotional intelligence, and effective communication. Latina professionals, who may experience self-doubt due to cultural and societal biases, can benefit from coaching by gaining greater self-awareness and confidence in their abilities. Coaching helps them leverage their strengths while working on areas of improvement, leading to a more authentic and impactful leadership style.
  2. Overcoming Cultural and Systemic Barriers
    Latinas often encounter cultural barriers that can limit their career advancement, such as the expectation of humility and deference in professional settings. This request for humility in women extends past Latinas with the current Vice President and Presidential nominee Kamal Harris just this week being asked about showing up with humility. An executive coach can help identify and dismantle these internalized and often external and projected misogynistic norms, encouraging Latina leaders to voice their opinions, advocate for themselves, and embrace a leadership presence that commands respect. Additionally, coaches can offer strategies to navigate systemic challenges, such as bias and lack of sponsorship, providing Latinas with tools to assert their value in the workplace.
  3. Building Resilience and Navigating Bias
    The experience of bias and microaggressions in the workplace is a common barrier for many Latina professionals. Coaching offers a safe space for Latinas to process these experiences and develop resilience strategies. Coaches can help them reframe negative encounters, practice self-compassion, and develop a personal narrative that emphasizes their strengths and successes despite adversity.
  4. Supporting Identity and Authenticity in Leadership
    Many Latinas struggle with balancing their cultural identity and the expectations of corporate culture. Coaching helps Latina professionals embrace their cultural heritage as an asset and encourages them to bring their authentic selves to work. This authenticity fosters greater engagement and satisfaction, as Latina leaders feel empowered to contribute their diverse perspectives to their organizations.
  5. Promoting Representation and Inspiring Future Leaders
    As Latinas ascend to higher leadership positions, they serve as role models and advocates for others in the community. Coaching prepares them not just to lead, but to mentor and lift up other Latinas, creating a positive cycle of representation and empowerment. The more Latina professionals in senior roles, the more the cultural narrative shifts, making it easier for future generations to see themselves in leadership.

A study from the Hispanic Association on Corporate Responsibility (HACR) revealed that Latinas who engage in coaching report higher levels of confidence, greater clarity in their career direction, and improved relationships with their peers and superiors. Companies that invest in coaching for their Latina employees also benefit from increased employee retention and engagement, as these leaders become more aligned with their roles and the organizational mission.

It is necessary to address systemic issues for progress, so as not to burden the individual with clearing barriers and obstacles that are beyond one person’s control. Addressing these disparities requires companies to implement more structured mentorship programs, track Latina representation at all levels, and create inclusive cultures that consider the unique challenges Latinas face.

By Nicki Gilmour, Executive Leadership Coach, Founder and CEO of theglasshammer.com

Yasmine Coupal“Careers are not linear, and there isn’t a one size fits all approach. I think the key is to find the balance that works for you professionally and personally. If I had tried to predict what the next five years of my career would have been at any single point in time, I would have been completely wrong,” says Yasmine Coupal, a partner in Investment Banking, Goldman Sachs. “I thought I was joining Goldman Sachs for two years, and here I am, 20 years later.”

Coupal’s career is a testament to the power of embracing the unexpected. Born and raised in Venezuela, she initially set her sights on economic development, education policy in particular, planning to return to Latin America after completing undergraduate and graduate degrees in Economics and International Policy at Stanford. But a surprising detour into finance changed everything.

After graduation, a friend who was working at Goldman Sachs recommended she interview for a role on the Latin America credit team and Coupal was impressed with the people she interviewed with.

“It was too compelling of an offer to pass up, even though it meant adjusting my plans to return to Venezuela to be with my then boyfriend, now husband of 19 years.” She remembers, “long story short, I took the job in 2004, and he moved to New York instead.”

Yasmine thrived at Goldman as an analyst on the Latin America and Natural Resources credit risk team. Coupal states that she loved to travel across the region and while on a business trip in Argentina in 2007, she met a VP that ultimately convinced her to join the capital markets team as an associate. She then shifted her coverage from Latin America to domestic industrial companies.

“I wasn’t looking for a move, but I knew it was time for a challenge and to try something new.”

It was Coupal’s unwavering openness to new challenges that propelled her advancement from an internal facing role in Credit Risk to a client facing role in Capital Markets. However, it was the personal decision to relocate to San Francisco with her husband that proved to be a turning point in her career. Taking the risk to leave the financial hub of New York and follow her heart, Coupal found herself in the midst of Silicon Valley’s booming tech scene. Leveraging her unique position of being on the ground to meet with large cap tech clients, Coupal built relationships, knowledge and experience with TMT (Technology, Media and Telecommunications) clients while still very much covering her sector of industrial and real estate companies for the bank.

Ultimately, when the Managing Director for TMT debt capital markets retired in 2014, Coupal raised her hand and was selected to lead the team due to the strong relationships she had built with clients on the West Coast. In fact, she made Managing Director in 2015 and in 2018, the firm officially created the West Coast Financing Team. Along with Will Connelly, Coupal was named Co-Head and after growing and guiding the team through the pandemic, Yasmine made partner in 2020.

She reflects, “there will be moments in your career when you’ll need to make decisions based on what aligns with your professional goals and then there are moments when personal priorities are more important. Sometimes it involves taking risks, even when the outcome is uncertain. Ultimately, finding the right balance that works for you is key.”

Never one to get too comfortable, Coupal made another bold move two years later in 2022, stepping into an investment banking role where she leads coverage of large cap technology companies. Driven by her constant quest for growth and her ability to turn every opportunity into a success, Coupal is excited to keep pushing her boundaries and challenge herself as she continues as a leader at Goldman Sachs.

Investing in Relationships

When Coupal first interviewed at Goldman, it was the people she met who ignited her excitement about joining the firm. Even today, the connections she built at the firm throughout her career remain a driving force in her sense of fulfillment at work as she notes, “you’re not going to really love the job or be successful if you don’t like the people that you work with.”

In addition to making the work more enjoyable, building relationships also expands one’s network. Coupal advocates for taking the time and effort to establish those connections, particularly through in-person opportunities like meeting for coffee.

“You need to invest in your network. It’s important to have a goal of setting up an in-person catch up with someone that you work with every single week because it allows for people to get to know you as a person, so that you’re not just a name on the other side of an email.”

The value of investing that time is multifold as it creates a sense of support, opens opportunities to learn from others, and engenders loyalty to each other and the firm.

“As people understand your interests, give you feedback and see that you’re performing, you automatically get new opportunities. It becomes this reciprocal cycle that leads to success,” says Coupal. “It’s also the glue that keeps people at the firm. One of the reasons I’ve stayed so long is because I have people that I admire who have invested in me. It creates a sense of loyalty.”

Mentorship is Reciprocal

In thinking about the significance of finding inspiration and support, Coupal points to one of her mentors, Susie Scher, as pivotal to her leadership development.

Coupal shares, “Susie was instrumental in my growth at Goldman Sachs from the associate level to Vice President, Managing Director and ultimately, Partner. In essence, she saw me grow up at Goldman Sachs. She is someone who identified my talent, invested in it, and was courageous enough to give me a lot of responsibility.”

Having the experience of a mentor who believed in her engenders a deep commitment for Coupal to pay it forward and be that support for others.

“It begins with how I develop my team and invest in them, placing a strong emphasis on feedback. I focus on building genuine relationships, getting to know who they are, their skills, their ambitions, and identifying the potential in them that they may not yet have recognized.”

Extending her influence beyond her direct reports, Coupal participates in formal mentorship programs at Goldman while also being open to informal connections when people reach out to her for guidance. In either circumstance, Coupal emphasizes, “mentoring is a two-way relationship, it requires both sides to equally invest. I might want to mentor as many people as I can, but if the other side is not reciprocating and wanting to develop that relationship, there’s only so far that I can go.”

Reflecting on where sponsorship fits within the framework of support and building relationships, Coupal believes that mentorship and sponsorship go hand in hand as the roles can shift and change as people move through the firm.

“It’s fluid. A mentor can become a sponsor, or vice versa, but the key to success lies not just in getting to know you personally, but in working with you. It’s that combination that makes the relationship most effective.”

Champion your Uniqueness

In addition to being an avid mentor and sponsor, Coupal supports diversity and inclusion efforts, participating in speaking engagements and hosting sessions that provide an opportunity for female talent at the firm to talk candidly about their experiences. One theme that she strives to convey to junior analysts is, “be your genuine self. Don’t try to be someone else. Don’t try to fit a mold that you think is the key to success.”

As a Latina woman excelling in the financial industry, Coupal speaks to how she champions her uniqueness and sees it as an asset.

“Being a subject matter expert while being a woman and Latina differentiates me, makes me unique and memorable, and many times allows me to connect with clients on a different level. Establishing these deep connections and trust has been critical in my career and allowed me to build and foster relationships I wouldn’t have had otherwise.”

Beyond recognizing the power of authenticity, Coupal emphasizes that adaptability and a willingness to step outside one’s comfort zone are instrumental to career development.

“Success in one stage of your career may not guarantee success in the next. Staying humble, seeking advice, thinking ahead, and remaining flexible when plans change is key.”

She continues, “be comfortable being uncomfortable. When you start feeling too comfortable, it’s a signal to challenge yourself with something new. It keeps you on your toes and ensures continuous growth.”

Outside of work, Coupal is eager to instill in her children the same curiosity and openness to new experiences that have shaped her own journey, especially through travel. “One of our greatest joys is taking our kids to explore different countries, cultures, and cuisines,” she says. Passionate about family time, Coupal loves spending weekends cheering at soccer games or unwinding together with a backyard barbecue.

By Jessica Robaire

Vanessa Rodriguez“At some stage, it’s not completely linear any longer. Sometimes, you must take a step back, or move laterally, to go forward,” says Vanessa Rodriguez. “You have to leave what you’ve exclusively done, branch out, take a risk or accept a new challenge. That could be a geographical change, a different line of business, a new company or position – but generally, it’s out of your comfort zone.”

Rodriguez shares on interviewing for a senior promotion while becoming a mother for the first time, learning to show up authentically regardless of who is in the room, and her commitment to coming at life and work from a genuine and constructive perspective.

On A Mission Towards Affordable Housing

After completing her B.S. in Business Administration from the UC Berkeley, Haas School of Business, Rodriguez was recruited to join the Wells Fargo Financial Analyst program in the Company’s Commercial Banking business. In 2007, she moved to NYC to take a position in Wells Fargo’s Real Estate Merchant Banking business, jumping into the hot seat just before the Global Financial Crisis (GFC) hit in 2009.

“I had no clue as a young banker how bad it could or would get. I’d never seen a market cycle,” she says. “Being in commercial real estate, specifically in workouts, in NYC during the GFC was intense but an amazing and enriching experience. Three years felt like ten years and only elevated my interest in building my career in commercial real estate.” She began to rise in the ranks, leading teams in NYC and then back home again in the San Francisco Bay area. In the past couple years, she took the opportunity to further expand her real estate career by becoming the Group Head of Wells Fargo’s Community Lending and Investment (CLI) group.

“Affordable housing is one of the Bank’s top priorities, and this was an opportunity to lead a premier affordable housing team and large national business at Wells Fargo,” says Rodriguez. “It’s exciting to look at commercial real estate from a different angle and immerse myself in this new ecosystem – which includes non-profits, housing authorities, foundation work, government and community relations, public policy state and local governments.”

Rodriguez notes that providing a quality, affordable home to all must be a top priority everywhere in the US. In the San Francisco Bay Area, many of the families and friends she grew up with have had to relocate to attain good, cost-effective housing. Some now have 2-3 hour super commutes to work.

“It’s really sad when you become priced out of the place that you grew up, and that’s happening for more and more people across the country,” she says. “There are so many amazing things here in the Bay Area- the outdoors, the moderate climate, the diverse culture, so many top notch universities, the innovative tech industry, think tanks and VCs. But the downside is an extremely high cost of living in which regular people are forced out, breaking up families and communities, and negatively impacting the landscape. We need to work on these problems in communities across the country, and I want to be a part of that solution.”

Taking a New Role While Welcoming Her First Born

At a certain point as you ascend in leadership, Rodriguez notes that the path can become less clear. What your next step will be depends on investing in a lot of self-reflection and soul-searching around core questions: What do you want to do? How do you want to spend your time? Where can you add the most value? Because ultimately nobody else is going to be equipped to hand you those answers.

Such a moment came for Rodriguez when she was 41 years old and seven months pregnant with her first baby in 2021. The opportunity to run Wells Fargo’s CLI group came up, and she “looked away, frankly.”

“This is the value of having those strong personal and professional relationships in your life, whether they are formal or informal mentors or sponsors or ultimately over time perhaps become friends after years of working together” she says. “I had some of these people call me and say, ‘Don’t look away from this. It’s probably tough to think about a new opportunity now or interviewing for a new role at eight months pregnant, but do not check out right now.’”

So, despite how daunting it felt, Rodriguez began the interviewing process while pregnant in her third trimester, finished while on maternity leave, and ultimately returned to work in a new position. She had a second child in November 2022, and appreciates Wells Fargo for the support she’s received: assuming the role at this stage in her life has included managing her own high expectations around her career and motherhood, working hard to deliver, but speaking up where flexibility is needed. Rodriguez is inspired that while there are many things about parenthood that remain unique to women, parental matters are seen less and less as only women’s issues.

“But I will say that every day, I am forced to make decisions about where I am most needed because there are only so many hours in the day,” she admits. “I would love to get up every day and have my set routine, but my current state is more like a Rubik’s cube, where I move this piece down, pull it up here, take the lever off here, and make tough decisions about what I can and can’t do today. The truth is it’s not always graceful but tomorrow is always another chance to improve and do it better.”

Building Your Personal and Authentic Brand

“From the beginning of my career, I always focused on treating every single task like it was very important. It was all about building my personal brand,” she notes. “I tell young people: ‘You need to sweat the small things as well as the big things as you build your brand. Make your mark. What do you stand for? What are your standards on the quality of your work product and how do you approach it?’ Because if you build that personal brand and do great work for people, there is a multiplier effect where people start asking for you and saying your name in the room when you’re not there.”

Yet keeping your head down isn’t enough. Rodriguez also focused on real estate being a people business, and the importance of connecting, regardless of whether she may have initially felt like an outsider, to gain a strong network and the right visibility. Rising into that confidence to bring more of herself to the table has been immensely important to her growth.

“Twenty years ago, I entered the space focusing on being less visible. Over time, I realized there is a lot lost when you try to fit the mold, when you do not bring your full self to work, your best self to work” says Rodriguez. “We can and should bring our personal style and unique experience to work and connect in different ways. I certainly would encourage that in a sea of many, be memorable.”

Being extremely competent, authentic and walking the walk are important to Rodriguez’s sense of personal brand. As a leader, she never asks anyone to do something she hasn’t done or wouldn’t do herself. She prefers to roll up her sleeves. She values genuine and transparent communication and people feeling comfortable enough to share their unique perspectives.

“I want to bring value to people, whether it’s my clients, my team, or senior management, and what it means to bring value is going to be different for every situation,” she notes. “I hope that when I’m not in the room, people say she brings leadership value everyday, and she brings it in an authentic and genuine way – and we enjoy being in her orbit.”

Belonging, Irrespective of the Room

When it comes to entering a room where she may be the only woman, let alone the only Latina, Rodriguez says, “It starts with whether any of those factors intimidate you. I’ve always just prided myself on not being intimidated, even if there were moments I could have been.”

“When I enter the room, I focus on being prepared for the content of the meeting, on being a good listener, on finding solutions,” she says. “I focus on the principles that matter, irrespective of who’s in the room and whether you’re the only woman.”

While she’s had many moments of feeling she wasn’t part of the club and remembers once being told it was a career-limiting move not to golf, Rodriguez comes back to her confidence in the subject matter and being memorable because of her difference.

While twenty years ago, she may have gone with a strategy of blending in, today she would advise: “Embrace who you are and everybody else will be richer for it.”

Maintaining A Constructive Mindset

“There’s a moment, which is certainly an adjustment, when you’ve reached the point in your career where the buck stops with you in leadership. I’ve always been someone that took responsibility and was willing to make decisions, but when you get to the level where you have complete ownership from start to finish, it’s no longer someone else’s problem in leadership,” she says. “It’s ‘we’ and it’s ‘me.’ You’re not alone – you have peers, a whole team, a manager – but it’s embracing an entirely new level of ownership and responsibility.”

At that level, Rodriguez has embraced the advice to be vigilant with her mental approach, day-to-day and in all parts of life.

“How constructively you approach anything is going to be the difference-maker for you and for all those who work with you and for you,” she says, “When you hit those roadblocks and it’s tempting to pivot to feeling captive or negative, I force myself to remember that the only way out is forward. Approach issues constructively and that will help you rise above the challenge or circumstance, to focus on a solution.”

She continues, “I’ve needed that encouragement at times. We could waste time wallowing, but the work will be there tomorrow. So give yourself a few minutes, if you need to take a step away, do. But then, come back to it, calmly and constructively. That’s what I want to exemplify for my team, the leader I want to be. Cooler heads will always prevail.”

Keeping the Perspective of a Longer Arc

Twenty years into her work journey, Rodriguez would also advise that it’s okay to slow down and pace yourself: “If we’re lucky, the career is long. We live in a culture of instant gratification and are wired to constantly seek it. Technology only serves to reinforce and accelerate the need for instant gratification,” she notes. “But you truly have to toil away at something to really learn it, to master it, to become an expert, to unlock the benefits and skills that will propel you to that next level. The corporate ladder is really a staircase with various landings along the way and you have to play the long game. Climb the staircase…”

With two little ones at home, Rodriguez observes that “six months feels like a night” and time feels more precious than ever. Rodriguez loves spending time with her kids, husband and extended family. She’s seeking to weave back in her wellness focus and routine, and having enjoyed much travel before motherhood, muses on family travels to one day come.

hispanic heritage monthIf you take a look through a list of CEOs at Fortune 500 companies, you’ll find that 10% of the most senior leaders are women. After many years at the 8% mark, the start of 2023 brought a slight jump with 5 female CEOs being installed. These CEOs include Karla Lewis of Reliance Steel & Aluminum, Julia Sloat of American Electric Power, Jennifer A. Parmentier of Parker Hannifin, Stephanie Ferris of Fidelity National Information Services, and Maria Black of Automatic Data Processing. Although this is a win, there is still a considerable amount of work to be done to make the leaders of companies more representative of the people who work under them. And one of these areas that needs the most focus is the number of Latina professionals in leadership positions.

In the United States, the Latinx population are a major economic driver, contributing over 28% of the US GDP, as well as being the second largest ethnic group. Yet, they are the one of the least represented in the professional world, Latinas especially. Latinas make up 10% of the national population but hold less board seats at Fortune 500 companies (less than 1%)  compared to any gender, ethnic or racial group. White women hold 1226 seats followed by Black women with 183 and 89 seats for women from Asian descent. While Latina professionals hold the smallest number of seats, thirty less than women of Asian heritage, as of 2022 women overall still only hold 30% of Fortune 500 board seats.

Currently, in 2023, there have been only three Latina CEOs in these companies. The first of these CEOs was Geisha Williams who acted as CEO of Pacific Gas and Electric Company (PG&E) from 2017 to 2019. She is the first Latina to ever hold the title of CEO at a Fortune 500 company. The second was Cheryl Miller who was CEO of AutoNation from 2019 to 2020. The third, and only current Latina CEO, is Priscilla Almodovar who began her journey as CEO at Fannie Mae at the end of 2022.

Although Latinx accounts for over 18% of the total population in the United States, the number of board seats allocated to Latina professionals is around 1%. Ester Aguilera, CEO of the Latino Corporate Directors Association (LCDA) shares, “In fact over the last 10 years, between 2010 and 2020, Latinos only gained 1%. We went from 2% of corporate board seats to 3%. Latinos and Latinas are invisible in the C-suite and the boardroom. For Latinas, it’s even smaller. Only about 1% of the public company board seats are held by Latinas.” Aguilera attributes this small number to lack of visibility which makes companies feel as though they cannot find qualified Latinas to hire for board positions. The LDCA prides themselves on helping quicken the search to find qualified Latinx professionals and have created a directory with a talent search tool to hone the search for Latinx employees.

What Can You Do To Be an Ally to Latina Professionals?

Understanding that there is a gap for Latina executives is the first step, but deciding what tactics you can bring into the workplace is the most vital step. It can be very difficult for a company to work cohesively if there is not a level of trust and safety felt by its employees. Amy Edmondson introduced the concept of team psychological safety in 1999. Research shows that it still rings true today in making employees more content in the workplace, lowering levels of conflict between coworkers while boosting higher levels of performance. When speaking of psychological safety, Edmondson explains, “Psychological safety exists when people feel their workplace is an environment where they can speak up, offer ideas, and ask questions without fear of being punished or embarrassed.”

In keeping true to the concept of psychological safety, employers must be willing to create an inclusive environment for all backgrounds and cultures. The Harvard Business Review found that 76% of Latinx employees repress parts of themselves at work. This includes their appearance, accents, body language and communication styles which are all part of executive presence, an important element when defining leadership potential. They also found 43% of Latinas feel as though they need to push aside their authenticity to meet the standards of executive presence at their companies. Employers need to create a space where Latinas can be their true selves and below are just a few examples as to how this can be achieved.

Check Your Own Bias

The change will start with you. As a leader, you are the first obstacle to creating an inclusive space. Take some time to sit with yourself and understand what biases you may have. Think about taking an Implicit Association Test to explore your biases. Once you’re aware of your biases, pay attention to them. Take a step back and think about why you made a decision and if your biases had any influence on that choice. See if there are any stereotypes you are holding in your head such as “I don’t like to work with her, she’s too fiery.” Or “I can never understand what she’s saying, her accent is too strong.” Acknowledging your own biases, and apologizing when they get in the way, is a considerably positive step to creating a healthy team culture.

Engage in Active Listening and Use That Information for Change

While attempting to increase any type of inclusion, leaders should strive to listen to what their team is telling them. Take time to connect to your employees, listen actively and be aware of who they are. If leaders want to retain Latinas and hire more, listening to their needs is overtly important. In learning about needs, you need to let the employees lead the conversation and make sure you ask questions and participate so they know you are listening to understand. From what you learned in these conversations, bring change. Create new policies that meet their needs and help them feel more comfortable in their work environment. Knowing the workplace they would be joining is a safe place, where they don’t have to hide their true selves, would be a driving factor to hiring more qualified Latinas.

Increase Opportunities for Latinas

Another way to help increase the number of Latina professionals is to provide more opportunities for advancement. One way would be to implement a mentorship program in your company. You can follow examples such as the one set by JPMorgan Chase. JPMorgan Chase has created an initiative for advancing Hispanic and Latinx in which they provide activities with emphasis on career readiness and support, entrepreneurship, community development and financial help. Having someone to go to for advice will help Latinas feel like they belong as well as give them someone who may have been in their position to help them advance confidently. The JPMorgan Chase initiative also includes fellowship programs for collegiate level Latinx to help them find their way while still in college. Applying an initiative like this, with a focus on Latinas, could create a better laid out path from college to executive positions. You may also try implementing groups for Latina women to connect with each other and share their own stories. Networks and connections play a large role in advancement in today’s professional occupations. Creating a space where Latina employees can feel as though they belong, with people who look and speak the same way they do, can help increase their executive power and feeling of confidence in an executive position.

While all of these ideas can positively affect Latinas professionally, you must keep in mind that change cannot happen overnight so stay focused. By following these suggestions, you can help take that step towards increasing the number of Latina executives in the professional leadership community. This Hispanic Heritage month, remember to be aware of your own biases, listen to understand, and work to increase opportunities for Latina professionals. Supporting this growing community is essential for companies to retain their Latina employees and create a space in which others will want to join.

By Chloe Williams

Liora Haymann“When you stumble on a rock in a mountain climb, you find your way around and keep going,” says Liora Haymann. “You may even later sit on the rock that seemingly blocked you to enjoy the view.”

During her first year in Architecture School in Chile, Haymann’s studio teacher declared that he didn’t like wasting his time reviewing women’s projects because in two years they would marry and leave school. While it would be unacceptable today, that comment ignited a motivational fire in Haymann.

“I’m a rational person, so I looked at the classes above me and I thought, he’s just stating a fact. And then I said to myself, I’m going to prove him wrong,” she says. “I never thought he meant to dismiss us. He meant to push us. And that’s how I’ve taken it every time I found such challenges. I’ve never thought that somebody is putting me down. I’ve always thought it’s a challenge.”

Five years later, that teacher congratulated Haymann for being accepted for graduate studies at MIT in the US. But it remained true that out of a 50/50 gender split in the first year, only five women graduated as part of the 1983 class – whereas about twenty men did. She remains friends with her tight-knit female classmates still today.

From MIT to Chilean Urban Market to Global Destinations

MIT was eye-opening and introduced her to a more inclusive culture: “It gave me a lot more confidence on who I was, and I understood the freedom to pursue a path that was more mine.”

After graduating, and a couple of years working in Washington D.C., Haymann returned to Chile with her newborn daughter. With a few of her former male classmates, she co-founded an innovative architectural firm called URBE, as the only woman partner. With a combined background of US studies, they brought new techniques, visions and ways of introducing urban quality to the market. URBE became the best-in-class training ground for a new generation of young urban planners in Chile. But for family reasons, she then moved to Miami.

“Leaving URBE behind was difficult. It was my baby. At that time, there was not a global economy like we have now. Working across borders was not so common, so it was a darker time,” she reflects. “But again, every challenge is an opportunity.”

She crossed paths with OBMI, a premier hospitality and destination design company, which put her on the global stage and took her all around the world – China, Spain, Argentina, Mexico, the Caribbean and much more.

OBMI work is imbued with vision: the belief that design must celebrate local culture, landscape, or heritage, and create a journey of discovery for those who inhabit the space, whether for a weekend or a lifetime. OBMI became a great platform to develop her talents.

Moving From Design into Business Management

Being a very organized, structured, and process-oriented person, Haymann found that as she grew professionally, she gravitated towards management. After several years running international design projects – remote island resorts, boutique hotels, large scale master plans for waterfronts and mix-use, this eventually led to becoming a managing director and board member at OBMI, despite not having formal business education.

“Architects are trained to focus on design and to believe that design is the only valuable aspect of architecture,” she admits. “I had to re-educate my brain that I am even more valuable now because I understand design so well that I can make the bridge between management and design and make it much more effective for our clients, my team, and everybody to navigate the complex design process. I’m super proud of it, and now encourage others to become great managers. It’s been a great ride, with the company growing fivefold during this period.”

Recently, at 66 years old, she’s been contemplating what’s next and yet, it also feels premature.

“In my company, we are working towards passing on more power to the younger generation. OBMI is my second baby and therefore, letting go and trusting is again difficult,” she admits. “So you give it away, and then you grab it back because a part of you does not want to give it away. It’s a process and it’s a bit painful because I have a lot of energy and ideas related to work process and management that I want to apply.”

With a 102 year old father, Rudi Haymann, who has reinvented himself in his 90s, as a published author and public speaker, Haymann trusts in longevity and decades of re-creating herself ahead.

“It can be frustrating to see that a lot of business mentality is still caught in the 20th century where it was learn-work-retire,” she admits, “but that’s not the story today. How can businesses capture our acquired experience, at a time we are still full of energy?”

Liora's Hand

Being a ‘Shepherd Leader’ with A Wide Worldview

When it comes to her leadership style, Haymann self-identifies as what she dubs a “shepherd leader.” She leads from behind with a team that is organically in motion with many moving parts. She keeps her eye on the North and ensures everyone is staying oriented and moving towards the goal while she prevents anyone from getting stuck or going too far astray.

“There are many different ways of leading. I am not a ‘storyteller leader’ who may create large ideas and inspire people through their words. That’s a different way of moving people,” she says. “I will lead by example. I’ll walk the talk and people will see me walk, and they will learn.”

All along, she stays focused on three main goals: Design great projects. Make sure the team is inspired and fulfilled. Make good business.

Haymann feels her wide worldview has been essential to her success in global hospitality and luxury destination design. As a Jewish woman who grew up in Chile, with German parents, and then chose to study in the US, she carries different cultures and a great deal of heritage within her, always informing her perspective. She speaks several languages and notes “languages have embedded within them a way of seeing the world.”

She also believes her results-focused, solution-oriented, and driven nature have supported her in building trust. She’s adept at structuring, planning and breaking down complex projects into the who/how/when process and tasks to ensure everything comes together, flows and moves forward.

One of her strengths is to combine bird’s-eye strategy view with down-to-earth actionable tasks. With this double-lens she analyzed the firm’s data to identify key challenges and implemented processes, solutions, and unit linkages to drive smooth operations, efficiency, and communication as a basis to keep the team leveling up.

“In a design studio that is full of intuitive creatives, that is really useful. Because I understand the creative design process and I can also bring this structural talent that I have to respecting that intuitive process. Otherwise, it goes counter-current,” says Haymann. “How do you build that insight within the creative process? I can partner with the most creative person and become a really strong team because we cover it all.”

Fostering Honest and Direct Communication

“It’s difficult to give bad news, and so people often avoid it. I’ve learned through time that the best way to build trust and understanding is just to communicate as honestly as possible,” she says.

As she’s risen in leadership, a big mental shift has been making a strong and conscious effort to be more relationship-focused beyond the content of the work. This includes more check-ins and empathetic listening. With a half-smile, she admits she’s uncertain if she’d be called “nice,” but she trusts her team knows she cares about them.

“If we’re having a discussion, my focus is on the topic. I’m assuming that we’re both focusing on the content. But, with time, I’ve learned that many people focus on the relationship, and may sacrifice items in the topic to protect the relationship,” Haymann observes. “For example, they may not contradict. They may not bring up their ideas because they may be different from what somebody else in a more powerful position may be saying. They may feel vulnerable in expressing something.”

To invite others to speak honestly, she has learned to make an introduction upfront about her own direct style and valuing the discussion of viewpoints and being contradicted, because it encourages better, more nuanced thinking on the topic.

Being A Woman Architect in Real Estate Development

While architecture tends to be perceived as a very woman-friendly field, they’re less prominent in architecture in real estate development.

“I’ve never had a woman client and I’ve worked for decades and decades,” says Haymann. “The industry is very male-dominated, likely because it involves both large money and big negotiations. In my company in Chile, URBE, I was the only woman partner. At OBMI, I was the first female managing director and board member. OBMI has been a great environment for growth, and I am grateful for the opportunities. I think the last fifteen years have been a big leap for women in design and hospitality, and I am happy to see that.”

She notes that the representation of women significantly diminishes as you escalate in the ranks. Architecture requires a lot of late nights and tense deadlines, and many women with family prefer to form their own smaller self-practice.

“I was super lucky. I had help that I trusted while raising a family, but I remember it as an extremely stressful time. I was forced to learn to be very efficient and focused to make decisions,” she recalls. “Maybe it’s just my personality, or that may have affected the relationship aspect of work for me. I would come in, do my work and go home, because I had stuff to do there and people waiting for me. Still today, it’s difficult for me to relax and go for a long lunch.”

At the same time, Haymann notes these days, she enjoys the ability to linger and work late: “I love to work. Why not work late if I can now? What a luxury.”

While things are changing visibly today around integrating family and work, it also brings up mixed feelings for the barriers women have faced.

“As a woman with a family, I, and the women I worked with, would never bring up family as an excuse for being late or not coming in. We would figure it out, because it could be counted against you,” she notes. “But today, I see young men who have families, very freely say, ‘I have a school meeting. My girl is sick. I have to stay home.’ I still don’t see the women saying that so freely. They’re still very careful. It’s nice to see the fathers being involved and taking this freedom, but I also lament that women never had it. It’s both good, and at the same time, it’s unfortunate guys have to say it for that to be acceptable.”

Haymann also notes being a woman has helped her to stand out and be memorable, and she leveraged it: “I made sure that people knew I was intelligent. That I would bring value. That what I would say was relevant. That I could speak up. That I was going to be absolutely responsive to my clients’ inquiries and needs and be available to them. I made sure that was clear, and that became an important platform,” she notes. Her expertise and confidence brought speaking opportunities at international forums and relationships that opened new business.

A female colleague recalled a moment when Haymann inspired her years ago. As attendees were coming into a boardroom, Haymann witnessed a young woman take a seat in the second row in a semi-full room.

“I immediately called her out and said, ‘You go sit at the table” she recalls. “I thought, why would a young woman decide to sit in the second row when there is space? The space at the table is for those who show up because they care. The second row is for those who come in late, no matter who they are.”

It took a while for Haymann to realize that she was a role model to other women, and she doubts young women today would default to the second row. Looking back, Haymann would tell her more junior self to be more playful and develop relationships more.

“With time and feedback, I became more aware other women were watching me, but I’ve never talked about it, because I think talking is cheap. Acting is important,” she notes. “For me, it’s always: Set the example. Show others what they can do.” She is adamant in supporting next gen at OBMI to expand their knowledge and leadership through their involvement in industry programs and events. She also led the creation of a hospitality design course at University of Miami, strengthening the firm’s position as a thought leader.

Carving a Path With Few Role Models

Haymann has a soft-spot for the Disney character, Maleficent: “The first time I met her was when my daughter was a little girl and we watched the original Disney film Sleeping Beauty from 1959. What struck me, were the female archetypes in this film. First, there is the queen who doesn’t speak a word in the whole movie. Then, the princess, who falls asleep; then the minuscule fairies, who do all the jobs for the prince, but they’re invisible. Like the secretaries and the wives and all these invisible people that, in those days, made things happen while the male hero shined. And then, there is Maleficent – who is independent, beautiful, lives in her own castle and has people that she reigns over. When she shows up, she is hated because she is powerful, she speaks and brings this curse, meaning she holds a power. Isn’t that interesting? This is how women were perceived in those days. Either powerful and bad. Or invisible and doing all the work, or mute.”

Across her career in architecture, Haymann had no particular real life female role models whom she wished to emulate, but rather was more inspired by her peers and colleagues. As she looks ahead to what’s next, she also finds few inspiring her for where she might go.

“I find myself again having to carve a path on my own. I’ve experienced enough transitions to know it’s going to be a good place, but I also expect there to be a rough time because you have to cross the rough sea before you can get to the other shore,” she reflects. “The rough times have always brought me good things later.”

Today, her 102 year old father is her inspiration. He’s living proof that you can always re-invent yourself, find enlivening purpose, and create relationships, again and again.

Translating old letters from German to Spanish (for the original edition) as she supported her father to write his own story, she also discovered more of herself. When she read that her grandfather wrote to her then 16-year old father, after being separated to escape Nazi persecution, that “Work is the holiest mission of man,” she saw herself in that perspective.

Referring to her “B side,” the life that is not as visible and happens outside of the realm of work, Haymann is looking for how to more deeply integrate all sides of who she is. Her “B side” passions include physical movement, nature, and writing.

Her passion for movement has gone from trekking, dancing and competitive skiing as a child to becoming immersed in Martha Graham technique to being certified as an Iyengar Yoga teacher to finding a love for free flow movement in Five Rhythms. While Iyengar yoga is about alignment, structures, weights, precision and tensions that mirror architecture, she’s moved towards a purer emotional expression in movement.

“I started working at a time where most feminine aspects didn’t have a place. So I put them on the side, and kept developing them because they’re extremely important. I think that’s why I find myself drawn to movement,” she says. “Movement is medicine. It’s an amazing self-knowledge tool, a place to go when emotions are driving, and a way to understand myself. I pray to move until the day I die.”

Her other big love is nature, reminding us we are both so small and capable of so much. She calls crossing the Andes Mountains on horseback and camping in the open air her “most luxurious trip” – not for the facilities, but to hold witness to the immensity of nature and the human spirit that would dare to cross mountains.

With her father being one of few living veterans of World War II’s 100 million fighting soldiers, she realizes that some stories reveal their layers and gain significance only with time.

“When we’re in middle of it, we’re just living. We’re doing our thing,” muses Haymann. “It’s only when we take a long-distance view that we start seeing the lessons and the value in all we’ve done. Things take on a different perspective. Perhaps that will also inform my next phase.”

By Aimee Hansen