Tag Archive for: Executive Coach

Do you really need an Executive Coach?

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Are you getting the right amount of feedback? Do you have a career navigation plan? Do you know your levels of emotional intelligence? Do your values and how you want to live your life match up with your job demands? Are you stuck in the same old job? If you answer any of these questions with a no, then you should consider a coach.

There are many types of coaches and fit is everything so make sure you have an exploratory chat first. I would also say that there is a wide range of competency out there and many people just become coaches as they think they have “been there”, so perhaps review robustly what credentials and experience your potential coach has.

I used to be really cynical about Executive coaches until five years ago. I thought coaching was for “issue” employees or for resolving personality clashes between high performers and bosses. What I have come to realize ( and have become a coach myself with increased commitment to the highest levels of practice, learning and certification) is that coaching is life changing for many reasons and in my opinion the fastest way to empower women and all people on their professional advancement journey. Simply put, the right coach can do the following- help you understand yourself better ( personality) and what you want and then can help you understand all of this in the context of helping you to understand your behaviors. Does what you say you want, match what you are actually doing?

Organizational Psychology has taught me that those very behaviors that make or break any of us are interestingly caused in part by the environment we work in. The team and company “norms” and culture have a bigger role to play than perhaps any of us gives credit for. Understanding how to spot implicit norms with your coach and naming your triggers to some of your habits on a tough day at work is life enhancing.

Believe me, it is not just about the Myers Briggs or any other tool that tells you about yourself. You have to look at the big picture and the personalities in the game. Who gets to be in charge, who gets rewarded and what gets rewarded at your workplace? What gets tolerated? How do we do work around here?

So, if you are looking to go further and be happier, then consider an executive coach. It is hard to recognize you need one until you have one. I was the same way and I had an executive coach very early in my career and I still did not believe in the power of them – why? I had the wrong coach and the reasons that the company gave me the coach was conflict resolution based without involving the person who was in the conflict. Any good piece of psychology reading with tell you, or as your grandma would say, “ It takes two to tango” so no wonder coaching has a mixed reputation out there in the world.

For me, having a coach, helps me refine my thoughts and speak out loud about the realities of my strategies, and the truths about my hopes and dreams. For others, I provide an academic approach to sort out the next steps in their professional life and help with linear progression if that is what they want and if they don’t then we figure that out too. Good coaching keep you honest. Try it, and like everything in life, if you don’t find it useful then that is ok too!

If you are interested in hiring an executive coach then please email nicki@theglasshammer.com and she will be happy to discuss your needs further.

thought-leadershipBy Nicki Gilmour, Executive Coach and Organizational Pyschologist

The trouble with “authenticity” in the workplace is that there are many definitions of what being authentic is and in reality we are often defined by the role we play. There are two types of roles and the first and most tangible is the task role we have at work, literally the duties we have to deploy to get paid. The second type of role is deeper and more or less mandated formally. It is the psychological role we are given or that we take up willingly due to gender stereotypes. Look around your office, who buys the birthday cards? (the person who plays the office “mom” or “wife” usually is a woman and often works in HR). Who gets given the important tasks etc? I have written many times about the fact that by default and in aggregate men are given the mantle of being viewed leader-like (these are men as a concept not actual individual men that we know,I may add). If there are 8 major traits to being a leader such as competence and productivity, then why do we assume that straight white men just automatically have them?

Since this post is part two of me telling you to read Herminia Ibarra’s book “ Act Like A Leader, Think Like a Leader”, let us look at how you can show up authentically but strike the right balance of being authoritative when needed with the right amount of gravitas whilst still being seen as human.

So, How do you show up as when you are supposedly just being you? Stanford psychologist, Hazel Markus showed that people’s identities are based just as much on future possibilities as they are on formative past and present states. Why does sincerity matter? And when is too much sincerity a bad thing? When you can not possibly do everything you say you will and still be productive or when you have to disclose every detail of the business plan leaving no room for executive flexibility and reducing our credibility in the process.

I have taught courses on being authentic as it pertains to being in alignment with your values and purpose. This too is something that Herminia Ibarra comments is open to then providing a free range of behaviors that allows for flexibility and adaptability. This is optimal as it allows us to have emotional intelligence (EQ), to be chameleon like when we need to but without losing ourselves.

Sounds good, right? Without this ‘reading the room’ piece all of us are totally at the mercy of our personalities which are fairly fixed and intrinsic. I am a believer in Lewin’s theory- that our behaviors are a product of the perfect storm of our personality and our environment that we operated in. So, on those bad ‘back against the wall’ days at work, we have to be able to modulate our reactions and the most eccentric, confrontational and bold amongst us will suffer in most teams far more than the passive aggressive folks as that sadly is totally normal in many corporate cultures today.

When I was at Columbia university studying the topic of leadership, the faculty repeated time and time again that it is really important if you are a leader to have followers and without them you are just a person who has your name on the corner office. Even if you are not yet at the corner office the same rings true. So, “Fake it til you make it” as the popular saying goes, but “make sure you make it” is the part I feel needs to be added.

You can do it!!

If you are interested in hiring an executive coach to help you navigate your career then please contact nicki@theglasshammer.com who will be happy to discuss things further

female leaderBy Nicki Gilmour, Executive Coach and Organizational Pyschologist

One of my favorite books on leadership and women at work generally is called “Act Like A Leader, Think Like a Leader” written by one of my most admired academics, Herminia Ibarra from INSEAD. Why I like her book so much is that it is practical yet deeply rooted in a subject her and I both have passion for. What is that? Organizational learning and leadership development work.

In fact, one of her sub chapters in the book on how to be a great leader is called,”Steal Like An Artist”. She states that nothing is original and we have to stand on the shoulders of giants to keep evolved concepts and ideas. True to that, the book itself encompasses many of the best theories from other top academics so you get to read it all on one place as well as read Herminia’s insights which I think are top notch. So since imitation is the sincerest form of flattery, I am going to endorse and share with you over the next two weeks in this column what Ms. Ibarra has to say on being more of a leader, being authentic as a leader and finally ensuring you want to be one.

Let’s start with looking at a self-assessment from her book – do you want to step up? Are you in a career building period? Or a career maintenance or a even a career transitioning period? Note: people come to me to be coached in any of these three stages.

Answer the questions with a yes or a no.

Have you been in the same job or career path for at least seven years?
Do you find yourself restless professionally?
Do you find your job more draining than energizing?
Do you resent not having more time for outside interests or family?
Do you have a changing family configuration that will allow you to explore other options?
Are you admiring folks around you who are making big changes?
Has your work lost some meaning for you?
Do you find that your career ambitions are changing?
Recent events have left me appraising what I really want?
Do you find your enthusiam has waned for your work projects?

If you answered yes to 6-10 statements then you could already be deeply in a career-transitioning period. Make time to reflect on your goals and see if your life goals are evolving also.

If you answered yes 3-5 times then you may be entering a career-transitioning period. Work to increase insights and “outsights” which are new horizons that appear from doing new things and meeting new people.

If you got 2 or less yeses then you are more likely to be in a career-building period in your current job so you are busy working on developing within that role, team or firm.

Ultimately, people often go for bigger jobs when they feel the excitement wane, so if that’s the case, let’s see how we can help you get what you want at work!

If you are interested in hiring an executive coach to help you navigate your career the contact nicki@theglasshammer.com for a no obligation chat.

women shaking handsIf you are lucky enough to work for a really great company that has a robust, unbiased, transparent talent process then you can probably skip this post. But wait, not so fast, how can you tell if your firm is good at ensuring that the best talent regardless of any other factor gets promoted?

I can think of three ways to heighten your chances

  • Ask what the process is
  • Ask what you have to do specifically to get to the next level/beyond
  • Make sure you have sponsors to broaden and deepen your portfolio of work because women still mostly get promoted on past performance as opposed to some men truly get promoted on what others think they will be capable of growing into (future potential not fact- yes this still happens)

Here is the kicker. I have done several consulting projects with women’s networks and I even wrote a Masters thesis at Columbia University on how networks can be formally connected to the talent process (sadly, often they are not related to a direct promotional path and interestingly this if often due to the resistance of the women inside the network-which in part is often due to the reason the network exists is to provide a container for shared experiences). So, if you want your membership of a network to be part of your strategy to advance, then make sure it is doing that and ways to tangibly use it include access to senior management, find a sponsor and more that we have covered in the past 4-5 weeks in this column.

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@theglasshammer.com if you would like to hire a coach to help you navigate your career

Professional-networking-advice featuredLast week we talked about how having psychological safety at work is a key to feeling happy and performing well. We have also talked about employees networks recently and there is a case to say that the two are connected and if you can find support and connection here, then why not join one? They could be good for the soul and tangibly useful for tips to advance and a place to find mentors and sponsors. Maybe chatting with peers around a number of subjects will be valuable to you, ranging from social matters such as juggling parental/elder care commitments to a specific project that you want to talk more about. Either way, networks create space and time to talk in, learn in and connect with others in.

It is worth noting three things about networks though. Firstly, not everyone is created with the same amount of desire for contact and affiliation and it is wrong to assume that your need to feel part of something is equal to the next person. As an executive coach, I firmly believe that you should know yourself first ( psychometric tests will help us give your data back to you on this matter).
Secondly, it is also wrong to assume that all women are this or that. We are individuals with varying degrees of extraversion, confidence etc just as men are. What is systemic are the assumptions around what we are however and that is where you get to choose how to fill in the gaps when people think they know you. Remember you, according to you and you according to them are sometimes distant cousins.

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@glasshammer2.wpengine.com if you would like to hire a coach to help you navigate your career

diverse workforce featuredSeveral years ago diversity became diversity and inclusion. What does this mean? Well I am not going to lie, for most firms even if they have it in the title of a department, it means nothing just another buzzword.. If it is done properly however, inclusion is the most powerful tool a leader or manager can have in their toolkit because it can provide something that is the basis for individual and team performance. How do you become an inclusive leader , manager or person? Psychological safety at work- yes that’s right and studies have been exploring this for years, as has Google more recently with something they call Project Aristotle. They discovered that just by having a genius or two on the team, you are not going to get the best results. However if you have a team environment where people can feel, as well as think and be themselves (expressing themselves is really key here and being heard) then no matter who is on the team, the result is productivity. There are many factors to high performing teams for sure but Google’s data indicated that psychological safety, more than anything else, was critical to making a team work. This certainly makes sense if you think about it. Women (and anyone who does not fit the mold of the traditional work persona /expert) can find space to connect with others talking work and/or any other topic of shared interest.

So, let people talk, let them tell you about their lives and let them flow. For some of us (I know I am guilty of this) like to stay on task and to draw boundaries around topics when digression and tangents feel out of control, but maybe, just maybe try out this way of being in your next meeting.

By Nicki Gilmour, Executive Coach and Organizational Psychologist.

Contact nicki@theglasshammer.com if you would like to hire a coach to help you navigate your career

thought-leadershipLast week at our 5th annual Navigating your career event ( look out for the write-up on friday on theglasshammer) an audience member asked our panel a very good question which was ” How do you challenge the status quo safely as part of advancing in your own career as well as addressing issues?”.

Our panel responded with very sensible and specific answers but for the sake of an answer here, I can sum it up to the following points adding to the panel answers with my knowledge as an Executive coach and Organizational Psychologist:

– Know your environment (context is everything and how work gets done around here is the ultimate organizational culture question- what flies and what does not?)

– Know your audience, who are you asking to change or address something and what is their track record/temperament?

– Know when to make your ask/raise an issue- timing is everything.

This is a very delicate topic but ultimately as I said in the event opening last week, change leaders are people who want to see things be done better and that doesnt come by accepting blindly the status quo.

It is not for everyone, but for those out there who wish to speak truth to power, we want to arm you with the right tools.

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@glasshammer2.wpengine.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work

happy man with womenI coach women across many firms, most in the financial services industry and most in a variety of roles and although there are very individual reasons why people come to me for coaching ranging from wanting to leave to wanting to stay and get a promotion and sometimes when they have been a casualty of a restructure. While the old adage “people leave managers not firms” is definitely true, I have to say that I more and more see people leaving companies due to the fact they just do not believe that they are getting the best ROI for their time and energy spent. For years, we were told that women do not ask for promotions and pay increases and this is frankly nonsense as they are asking in various ways but sometimes just not being heard due to systemic issues at companies that are less evolved.

In short, working for a progressive company makes all the difference as the water is provided for the fish of all types and no one is left grasping for basic air supply.

If you are looking to go further then consider getting a coach. Not all are created equal and I would recommend people with coaching certificates from good universities or else coaches with an organizational psychology background as they can help you spot the company’s good points and flaws on a systemic level so we are not just telling you to lean in. Isn’t it time that the companies leaned in?

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@theglasshammer.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work

Nicki GilmourThis Week’s Tip Is…

Know your bottom line. On Everything. Where are your boundaries?

Last week we talked about “Everyday Negotiations” in Career Tip of the week. What is your bottom line? What is acceptable and what is out of the question?. Know this ahead of every meeting!

Welcome to Career Tip of the Week. In this column we aim to provide you with a useful snippet of advice to carry with you all week as you navigate the day to day path in your career.

By Nicki Gilmour, Executive Coach and Organizational Psychologist