Tag Archive for: authentic leadership

Melinda Cora: Principal, Head of Product Implementation and Project Management at PGIM Quantitative Solutions

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Melinda Cora“I’m a firm believer in the power of personal brand. When you see a particular logo – like Apple, Starbucks or Nike – you immediately have feelings associated with that entity,” says Melinda Cora. “When someone sees my name appear on their phone or in an email, my desire has always been that the brand I’ve developed makes them want to answer my call or read my message and engage with me. My hope is that they have positive feelings and thoughts, based on my work and experiences with them.”

Carving Her Own Trajectory

Growing up in Bushwick, Brooklyn, a low-income and predominantly Hispanic and Black community, Melinda recognized the lack of resources around her (vacations often meant opening a fire hydrant on hot summer days) and how it contrasted with the untapped wealth of talent. She was motivated to carve a different trajectory for herself and recounts that one of her earliest supporters in this regard was her fifth-grade teacher, Mrs. Aievoli, who noticed Melinda’s potential and giftedness and inspired her to grow.

“She invested her time in preparing me to test for a specialized middle school. My acceptance into the school put me on a path to graduate high school at the top of my class at 16 years old,” Melinda recalls.

With hard-working Puerto Rican parents who hadn’t had the opportunity to pursue higher education, school guidance counselors who lacked the frame to point her towards scholarships, and a family mentality of avoiding debt and needing to make ends meet, she attained her associates degree in just 1.5 years before taking on a full-time role as a legal secretary at 18 years old in the M&A department of Shearman & Sterling LLC. It was in that role that Melinda began the practice of learning through observing and quickly became an asset to her team.

“I knew there was something wrong with the equation, and I wanted to be a part of making it right. We had pounds of hard labor workers in my community but a lack of role models who could demonstrate that it was possible to enter a variety of industries, and that lit a fire in me,” says Melinda. “I wanted to be able to go back years later and say, ‘I’ve had a successful career. I’ve been able to break out of this mold. And guess what? You can, too.’”

She was soon promoted to a marketing coordinator role at Shearman, before one of the lawyers she’d worked with called on her for an opportunity at Equavant. When that same lawyer again moved to Lehman Brothers, she called on Melinda again. After seven years at Lehman, where she was an operations analyst and later, a member of an alternative investment management team, Melinda was sponsored by another former colleague for a project management role at PGIM Quantitative Solutions (then known as QMA), a leading quantitative investment manager owned by PGIM, the investment management business of Prudential Financial, Inc.

“Multiple times in my career, former managers and colleagues picked up the phone and offered me some type of pivotal change,” says Melinda. “They believed in me and recognized my drive and many strengths. With each opportunity, I assessed whether it was the right, progressive next step in my career, and once I gave my ‘yes,’ I also gave those roles my all.”

Melinda knew she’d acquired the experience and network, but recognized that if it weren’t for sponsors, her lack of a bachelor’s degree may have filtered her resume out of the interviewing process: “I realized that I needed to go back to school, even though I was in my 30s,” reflects Melinda. “So, I became a full-time working wife and mother of three children—who was also earning her bachelor’s degree. I graduated Summa Cum Laude and have also taken several MBA courses to date.”

Striving For Excellence

“I appreciate that perfection is a myth. However, striving for excellence has been a driving factor for me. If it has my name attached to it, I want to do it with excellence,” says Melinda, speaking to honing her personal brand.

Nearly 15 years ago, Melinda joined QMA as a junior-level project manager and is now head of product implementation and project management at PGIM Quantitative Solutions: “It’s a dynamic role managing my team and a testament to the evolution of the body of work we coordinate within PGIM Quant,” says Melinda. “I have the privilege of working with some of the brightest individuals and leaders in our industry who I get to learn from and partner with daily. No two days are the same, and each new opportunity allows my team and me to be a part of developing new solutions.”

Melinda also serves as a role model and mentor. It’s her passion to build the power of dreaming big among youth and young adults. With HISPA (Hispanics Inspiring Students to Perform and Achieve), she speaks to middle school students in predominantly Hispanic New Jersey communities, inspiring them to believe there is space for them in the asset management industry.

Melinda is a co-founder of PGIM Quant’s Hispanic and Latino business resource group (BRG), Unidos, and a leading member of the Inclusion Council, which oversees each of PGIM Quant’s BRGs to drive meaningful results through a culture of diversity, equity and inclusion. She serves on the Latinx executive leadership team for PGIM overall. Melinda also volunteers through Junior Achievement of New Jersey, through her local church’s Girls Ministry program, and leads a young adults life group out of her home.

The Courage To Speak

Latinos are underrepresented across the finance industry at less than 10%, though they account for approximately 18% of the US population. That percentage drops significantly when accounting for senior-level Latinos in this space. Despite her Latino colleagues coming from different countries, the messages from their families and peers are often similar—like be grateful to have a job, keep your head down, and do not make big waves. Melinda says, at times, Latinos are often not outspoken enough in the workplace as a result of this common conditioning.

“I’ve often struggled with that internal tension. My perspectives and ideas are unique and valuable within the work environment, but everything in my culture tells me I shouldn’t speak up,” she reflects. “So, I’ve had the interesting dynamic of saying I am going to speak up and it’s going to be hard.”

To do this, Melinda calls on her own touchstone of living from courage: “Courage is sometimes ill-defined as ‘not being afraid’ or ‘the absence of fear.’ That’s not what it is. Courage is moving forward or speaking up, even if you are afraid,” she says. “I had to develop the courage to say I do have an idea and it is worth sharing.”

Valuing Diversity of Thought

Melinda, at times, struggles with the notion of imposter syndrome, but quickly reminds herself that her lack of privilege growing up does not equate to a voice that counts less. She recognizes the importance of embracing the background that shaped her and the need to value every upbringing – even the upbringings of those who grew up in privilege.

“It’s rethinking and relearning certain things as an adult to continuously challenge yourself. We’re all learning from each other. No one has arrived at any sort of final destination and we should regularly seek opportunities to further develop,” Melinda notes.

Her early experiences shaped the way that she cultivates different perspectives as an adult: “As a child, I felt like people often didn’t care about what students in my schools thought. It was a ‘what the teacher says goes’ mentality. Even then I knew, if we’re not allowing opportunities to challenge each other, then we’re doing ourselves a disservice and missing out on diversity of thought.”

Get Comfortable Being Uncomfortable

As a tip, Melinda discourages people pleasing: “What’s more important is developing into a trustworthy and sought-after business partner. Whether raising a difficult issue with her children’s schools or inside the four walls of PGIM, Melinda has learned that uncomfortable conversations must be braved.

“I’ve had many experiences where I felt uncomfortable raising a topic but I did it anyway, because there was merit in it,” she says. “If we’re going to have diversity of thought, then as leaders and as professionals, we have to evaluate the things that make us uncomfortable and really decipher, what is this individual trying to say? What is the goal here? Because if you believe intentions are good, you might want to tune your ear and try to better understand what is being said, versus dismissing or disqualifying it.”

Cultivating a Growth Mindset and Culture

As she’s become more senior, new challenges and greater stakes can heighten the fear of making mistakes: “I often say each product effort or project is like its own recipe,” she says. “You may have a group of people with different work styles or a different timeline. You may have different factors that lead to initiatives being diverse even when they’re similar on paper.”

Melinda embraces the idea of being a continuous learner: “We’re not going to get it right 100% of the time. So, two main factors drive my thought process. When I get something right, I celebrate the opportunity to teach. What went right? How did I get there? What was new? What defined the win?” She continues, “And then when I get something wrong, I celebrate the opportunity to learn. What didn’t go right? What can I learn from this? How can I get better? It’s important to look at mistakes as something that will help me grow and, in turn, others as well.”

Melinda looks for opportunities to convey that growth approach and reinforce it with her team members, too. She focuses on caring about people as individuals first and then supporting their career growth with the learning and opportunities to get where they want to go, in their own way and style.

“Whatever number of years and whatever season we spend together, my goal is to be that servant leader to individuals on my team,” she says. One way Melinda empowers her team, especially in the hybrid environment, is to let them decide on her attendance in meetings. This instills confidence in their abilities, while she remains available to provide guidance and be there if and when needed.

Melinda says she has gained the most from organic mentor relationships – precisely, from exposure. As a self-motivated learner, it’s not conversations, but truly watching people in action that inspires her.

“From the start of my career, the way I’ve learned from leaders is by sitting at a table with them, listening to how they interact with others, seeing how they get decisions made, and watching how they influence business,” she says. “How I learn best is by observing. What drives me is looking around the office and asking who do I want to be more like to continue growing as a professional and progressing in my career?”

From Childhood to Today

Mrs. Aievoli still figures prominently in her life and has proven to be Melinda’s lifelong mentor.

“To this day, she keeps me pushing myself. She always says, ‘okay Melinda, and what’s next?’ She keeps me focused on that idea of growth and development,” says Melinda, who still shares her milestone accomplishments with her. “She’s been invested in me from childhood and that’s resonated with me for years.”

Melinda is most proud that her three children – now 20- and 16-year-old daughters, Jayden and Madison, and 13-year-old son, Zachary – can see in her an example of the role model she wished for as a child.

“I had a non-traditional career and educational path, and while it hasn’t been easy, I never settled or gave up, and that’s something I hope encourages them throughout their lives,” she says. “I want them to believe in their own aspirations and carve their own paths so that they, too, can be role models to future generations.”

By Aimee Hansen

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Loretta Pearce: Chief Diversity and Inclusion Officer, Shearman & Sterling LLP

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Loretta Pearce“It makes all the difference in the world that you don’t have to compartmentalize and say ‘this is who I am over here’ and ‘this is who I am over here,’” says Loretta Pearce. “To just be who you are everywhere is liberating.”

Yet the research is clear, the further you are from dominate prevailing culture in the workplace, the more you adapt and conform to expected norms to thrive in the organization.

Pearce shares, “I’ve spent much of my career helping others navigate this space so that they can advance their careers and be as authentic as possible given cultural workplace constraints”.

She inspires us with a love for supporting the transformation of organizations and people, checking your inner circle, embracing difference, offering up your best gifts and giving yourself, and others, some grace.

From Academia to Leading Diversity and Inclusion

Pearce’s DEI journey was seeded when she left her hometown community to become an undergrad at the University of Virginia. Though she was an honors student in the top 10% of her class and well-supported by a preparatory program as a first-generation college student, she also experienced a sense of “otherness” those years on campus that catalyzed her drive to create open and inclusive spaces for everyone: “I wanted people in any space to feel a sense of their own value as well as a sense of belonging.”

After graduation, while teaching, she worked with (predominantly black and brown) students from lower income communities in the inner-city. When that campus relocated to a suburban location, diminishing her ability for impact, Pearce moved into learning and development in corporate spaces. Given her passion for inclusion, she was repeatedly called on to facilitate conversations, coach leaders and lead DEI initiatives.

“In my heart, at the very core of who I am, I’m an educator,” Pearce shares, who is immersed in doctoral studies at Teachers College at Columbia University, “I am always seeking to support others as they endeavor to be their best selves.”

While in talent management roles, Pearce realized that no matter how much leadership development an individual had, if that person wasn’t provided with opportunities by organizations to showcase their skills and talent, her work was in vain. She began connecting people to opportunities and sponsorships as she went across various talent management roles until DEI became her focus. That has meant that not only does she focus on supporting people but also on systemic barriers to inclusive workplace practices, community outreach and engagement, recruitment and supplier diversity.

She contends that “Being strategic and intentional with a holistic view, understanding an organization’s culture and practices, developing and managing relationships with stakeholders and being steadfast and determined are essential to having impact in this space. Diversity and inclusion must be embedded into every facet of the organization; that takes time, attention, and resoluteness.” Most recently she was the DEI Global Talent Management Programs Leader at Meta (formerly Facebook) and in May of 2022 she was hired as Chief Diversity and Inclusion Officer (CDIO) for Shearman and Sterling, LLP.

As the CDIO at Shearman and Sterling, Pearce, has responsibility for Shearman & Sterling’s global diversity and inclusion strategy. Pearce shares that she “grew up in law firms,” as after serving in academia she launched her corporate career at a law firm. She reveals that after meeting with the firm’s leadership “it was clear to me that diversity and inclusion was a key priority for the firm and that I would get the support required to continue to develop and implement the firm’s goals and vision in this area”.

Since she is an educator and it is foundational to the work she does, she finds the time to facilitate unconscious bias programming or other sessions with inclusion themes – recently for example, at Shearman and Sterling’s Associate Leadership Academy, and while “glamping” during one of the practice area retreats.

Check-In: Who is In Your Trusted Ten?

“Acknowledging and identifying your own bias is the beginning of being better,” Pearce says. “To simply recognize that you have unconscious bias, that we all have it, and then to try to understand and mitigate against it – and essentially, widen your circle.”

She challenges individuals to consider “The Trusted Ten,” those who are the closest ten people in your friend group. What are their demographics (gender, race/ethnicity, education, socioeconomic status)? If they align with you in most of these areas (which they normally do), find someone different in some way and have a conversation. The more you do that, the more open to difference you become. Pearce notes that “small, deliberate progress in this area can make a big difference”.

Pearce argues, especially when she is met with resistance from leaders around sponsorship, that “you’re sponsoring people all the time. Anytime there’s an opportunity and you put a name forward, if you’re a leader, you’re sponsoring that person – and, typically that person looks like those who are part of your trusted ten.” Pearce advises that as leaders we must endeavor to embrace difference, widen our circles, and understand the abilities of all those we lead; their talents, aspirations, and capabilities so that we can put their names forward the next time an opportunity presents itself that aligns with their experience and skill set.

Pearce brings her passion and experience to bear in her work at Shearman and Sterling, LLP and is especially excited about the culture of mentorship and sponsorship that the firm is already known for: “The firm has received numerous accolades for partners who are patient and understanding that take the time to explain assignments. Repeatedly during my listening tour, I heard that the culture was collegial, considerate, and kind. The firm’s values align with my own and we continue to make progress toward creating a more diverse and inclusive environment,” Pearce shares.

Her Success Factor: A Love For People

“The higher you are in leadership, the more removed you can become from those you impact. But I love to talk to the people that I’m endeavoring to elevate, advance and serve,” says Pearce. “What really motivates me is having conversations with the people I’m trying to serve, hearing directly about their experiences and understanding what I can do to better help them.”

Pearce would say the biggest factor behind her success is “honestly, just a love for people.” As a preacher’s kid (a PK, she quips, with a smile, adding she is also married to a man who is a pastor), she was brought up on the values of loving and treating all people with kindness, respect, and dignity.

“I believe that relationship with and service to others is foundational,” says Pearce. “No matter what situation I find myself in, I look around and ask, how can I serve?”

Strive For Excellence and Give Grace

Pearce has joy at her core and brings that into the workplace. She leads with calm and compassion and fosters a team culture of collaboration, learning and giving people the benefit of the doubt rather than jumping to judgement or blame when a mistake occurs. She emphasizes and practices the perspective of “giving people some grace.”

Pearce imparts two key pieces of advice to mentees. The first is “Strive for excellence. Mediocrity is just not acceptable, so offer your best gifts.” That came from her parents and the environment that she was raised in, but also, her family and community of origin emphasized that you must “Give yourself some grace, and if necessary, forgiveness. Take chances, be bold, mistakes offer an opportunity to grow. Learn the lesson and move on.”

Embracing Difference

As an introvert, Pearce’s stretch zone has been around extending herself in social settings, as her senior leadership and executive roles hinge on building relationships, developing, and managing them and therefore networking is essential.

“We are all humans having a human experience and so you ought to be able to connect with anybody on some level,” notes Pearce. “Different perspectives are something to embrace, not something to close yourself off to, because they help you think and see things from different perspectives – and that’s what this work is really all about.”

Role Modeling Towards the Future

Along with working on her doctorate, Pearce serves in the church and does a lot of reading. She also loves TV, movies, and science fiction, declaring: “I’m a Trekkie from way back. If it says Star Trek, I’ve watched it.” But there’s more to her Trekkie passion than entertainment.

“When Star Trek started, they had a very talented and diverse cast, and, of course, Nichelle Nicholas who played Lt Nyota Uhura, a beautiful, intelligent, competent black woman who was either 3rd or 4th in the command structure. I could see myself in the future,” says Pearce. “I loved the show and the world it created, and I loved exploring the themes they grappled with.”

With a demanding schedule, Pearce still finds time to coach and mentor those who reach out to her for support and guidance. She shares, “At the end of the day, it’s about impact and leaving the world better because you were here. I endeavor to do that every day. It fuels me and inspires me to do even more in my areas of expertise and influence.”

By Aimee Hansen

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Alena Brenner: Executive Vice President, General Counsel, and Corporate Secretary at Cornerstone Building Brands

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Alena Brenner “I realized—and it is a powerful attitude shifter—that everyone you encounter as you navigate your career is in a stage of development,” says Alena Brenner. “While we all have things we are working on, you can still learn from everyone and every interaction.” Brenner, executive vice president, general counsel and corporate secretary at Cornerstone Building Brands, talks about how the immigrant experience influences her work, inventing her own career path to prioritize balance with longevity, networking in male-dominated industries and allowing mistakes to fuel her learning and growth trajectory.

Shaped By the Immigration Experience

When she was a girl, Brenner’s family escaped from Ukraine before the country achieved independence from the former Soviet Union, receiving asylum in the United States. While learning a new language and acclimating to a new culture, she watched her parents work multiple jobs to give their family a new start and a better life.

“The immigrant experience is core to who I am, and because it is so foundational to my identity, I have a natural tendency to put in the hard work it takes to recognize and seize opportunities to learn and grow,” says Brenner. “When my family left Ukraine to pursue a better life, I felt the benefit and burden to both live up to expectations and have gratitude for the opportunities available to me that I would not have had if my family had not immigrated to the United States.”

While she was in high school, she won a scholarship offered by her father’s union to children of union members which allowed Brenner to attend Cornell University. After college, as she considered opportunities to land in a ‘respectable’ field that would provide financial independence and allow her to pursue a variety of career options, she turned to law.

Upon graduating from Fordham University School of Law, Brenner spent nine years with a prestigious law firm, but knew she didn’t want to pursue the partner track. While Brenner was going through a divorce and raising two young children, an in-house opportunity at Anheuser-Busch InBev in New York City became available. Brenner accepted the challenge and went on to play a crucial role in helping integrate two companies after a merger to build the foundation for a new global enterprise.

Forging Her Own Career

“Everyone is on a different path. Some paths may not be linear and may depend on where you are in your life’s journey,” says Brenner. “You’re going to learn to prioritize different things at different stages in your life.”

As a global executive in a high-profile, high-stakes business, Brenner’s career was exciting. But while she loved her job and admired her boss, the pace the work required was not sustainable as she managed the challenges of being a single mother. Though still highly career-driven and ambitious, she realized she wanted to be closer to family and to have the support and balance that offered.

Brenner moved to Miami where her parents lived and accepted a position as corporate counsel with Ryder System, Inc.— a $9 billion transportation and logistics company. She was quickly promoted and eventually became Deputy General Counsel, having expanded the scope of her role significantly. Nine years later, she was tapped to lead Cornerstone Building Brands legal function, a C-Suite role she began in 2021.

Inquisitive and a planner/builder by nature, Brenner has always been interested in learning more about the “how” and “how can we make it better” in her work, which is one reason she was drawn to roles in logistics and manufacturing, including her current position with Cornerstone Building Brands, where she’s spent the last 12 months creating a more robust and effective legal, compliance and risk management team.

Additionally, Brenner knew she wanted to join an organization that believes strongly in cultivating a collaborative and inclusive culture. She found that under the leadership of President and CEO Rose Lee. “Rose has been breaking every ceiling imaginable,” says Brenner. “She strives every day to close the gender gap in our industry and to promote a workplace that is diverse and equitable. She is fostering a culture where team members are encouraged to engage in open dialogue around complex and often difficult topics. We’re also living our purpose through the company’s sustainability, ESG and DE&I mission and goals.”

Currently, Brenner is charged with laying the foundation for a new ESG team and is spearheading the development of a comprehensive, industry-leading sustainability program.

‘Everything Is My Job’

Having worked across a spectrum of male-dominated industries such as beer, tobacco, consumer packaged goods, transportation and now industrial manufacturing, Brenner’s aptitude has enabled her to build relationships with essential business partners. She has a strong track record of taking on strategic business challenges by committing to understand the issue at hand and collaborating with all those involved, at all levels, for context and understanding.

“I think people sense that I’m genuine and earnestly trying to help them be successful in their roles. I am willing to offer an honest, third-party assessment of any issue,” she says. “If you demonstrate that, people start coming to you for counsel and view you as a business partner.”

Brenner has adopted a mentor’s mantra: Everything is my job. Whether calling a manufacturer to solve a high-stakes challenge or running to FedEx to ensure a package goes out on time, anything that contributes to the company’s success is within her scope. “Everything that comes across your desk, you own it and you have a responsibility to make it better,” says Brenner. She looks for the same mindset and sense of ownership in new company hires, too.

Embracing Mistakes as Part of Growth

“I realized—and it is a powerful attitude shifter—that everyone you encounter as you navigate your career is in a stage of development,” says Brenner. “While we all have things we are working on, you can still learn from everyone and every interaction.”

Inclined toward perfectionism, Brenner received excellent advice from one boss on the importance of not being too hard on yourself: The only people who don’t make mistakes are the ones not doing anything. They’re not taking any risk or they’re delegating. Brenner says she was encouraged to make mistakes, which led her to learn more and grow confidence in her legal work and in areas outside of her field of expertise.

“Too often, people are reluctant to take on responsibilities outside of their areas of expertise or comfort zone for fear of failing or because they work in a culture that does not reasonably view mistakes as opportunities to learn, grow and innovate. As a leader, you have to be willing to support a degree of risk-taking to signal to others that making those leaps are supported and encouraged,” says Brenner.” You want to grow and develop people who have ambition and want to learn, so you act to support them and allow them to make mistakes, give the necessary feedback to avoid repeating them and move on to solutions.”

Brenner notes that if she makes a mistake, she might spend a few hours reflecting on what she would have done differently. When she wakes up the next morning, it’s a new start with a unique advantage. She is now better equipped for success because she can apply the lessons learned reflecting on her decision-making to achieve higher performance.

Finding Her Own Way

Working in industries where men tend to fill the highest ranks of leadership, Brenner has often found herself the lone woman in the room. This hasn’t come without challenges, including finding people willing to talk to her, sit next to her or include her in informal networking that is often critical to career advancement. She admits she’s over-prepared, an overachiever and works especially hard to prove her value.

Her networking strategy is to go to as many meetings as invited to, attend events regularly and visit manufacturing facilities with the intention not only to build connections, but also to learn about every aspect of the business.

Serving Others

When she’s not working, Brenner has spent her time working pro bono supporting refugees who have been victims of torture or scarred in some way on their asylum-seeking journeys. She has also helped female victims of domestic violence obtain green cards and gain independence from abusive partners. The work is life-changing for those it impacts, and though often intense, it is also immensely fulfilling.

With her children now 17 and 14, she’s focused on enjoying her time with them before they leave home to make their own mark on the world—one that she’s determined to continue to make better.

“If a certain approach isn’t working, then I know I need to pivot to achieve my goal instead of giving up on it,” says Brenner. “There are infinite ways to pursue your aspirations, so if one way doesn’t work, you can try others until you achieve your goal.”

By Aimee Hansen 

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Sabina Munnelly: Partner, Baringa

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Sabina Munnelly“Sometimes you don’t even see your own potential,” says Sabina Munnelly. “But when someone makes it clear that they see something in you, their belief in you can help grow a belief in yourself that you might have not even had.”

Munnelly speaks to openness on your path, being a force of nature, surpassing the barriers and the value of mirrors that reflect and magnify your possibilities.

Embracing Opportunity and Switching It Up

Since the moment that computers were introduced in the ‘90s halfway through her education at Trinity College in Dublin, Munnelly began a career she would never have seen coming.

“Embrace what comes at you. You don’t have to control everything, and it doesn’t always have to fit in with what you originally thought,” says Munnelly. “I got a whole other opportunity because I opened my mind to the technology piece.”

After starting in banking as a technology tester, Munnelly worked for Compaq and Hewlett Packard, gaining vast experience with big players. Rather than transition to management, she joined Accenture so she could continue to keep her hands in project work. Across 16 years, she jumped between various tech and data related areas of expertise, becoming a Managing Director at Accenture Applied Intelligence, and moving to New York from Europe.

“I always like to pivot every three years or so, to keep myself up to date. I’m a bit of a magpie,” confesses Munnelly. “Anything that is white space. Give me a white board, and I’ll figure it out. I prefer that, so my journey has been a constant evolution.”

In 2021, she joined Baringa, a global management consultancy working across multiple sectors including energy, financial services, telecoms, media, consumer goods, retail and government. As a leading advisor on the energy transition globally, sustainability runs through much of the business’s work across sectors. In addition to enjoying the entrepreneurial spirit of building a fast-growing team in the U.S., Munnelly feels she’s come full circle to interests at her roots, having written her thesis on wind farming back in college.

“From a financial services perspective, there’s a lot of momentum behind the notion that if you can put the capital to make the most impact in the right place, then change happens where the money goes,” notes Munnelly. “If I can be involved in making change happen through climate activity and how investors deploy their capital to fund those changes, that really resonates with me.”

Equally, culture was a big factor in her move: “For me, you have to be able to get up in the morning and love what you do and love the people your work with. A people-focused business was really important to me.”

A Force of Nature

Describing herself as driven, Munnelly feels curiosity and a love of learning and problem solving motivate her. She enjoys start-to-finish involvement, and smiles saying she would be called “a force of nature” by her colleagues.

“It’s definitely an energy, but also a cohesion with the team.”

While she’ll come into a room with a strong point of view, she feels ‘nature’ implies a melding with the environment. She’s very much about being ‘in it together’ as a team and enjoying the adventure, and feels energized by working with others. These days, she would admit that her intuition and her attunement to reading the energy of a room have been important contributions to her success, as well as self-care.

Her sensitivity to her own and other’s energy has increasingly been a validated part of how she navigates her work-life: “I balance my energy. So I don’t think about the hours I work. I actually think about the energy I expend in a day.”

If You Can See It…

Growing up with three younger brothers, Munnelly was both accustomed to being in male-dominated spaces and being respected in them. So when she went into finance and tech, her context didn’t phase her.

“I enjoyed going into rooms and finding those moments where I’d pipe up with an interesting point of view or a question, and all of a sudden, people would shift around and look at me,” she says. “So I find it quite empowering. I’ve used the difference to my advantage.”

Only as she grew more senior did the gaps in representation of women become far more visible to her. And being one of the few in that space, she felt her role was to vocalize what she saw.

“It increased my use of my voice. It’s important that it doesn’t become a silent observation or be held in,” says Munnelly. “It’s important to make sure that things are noted and vocalized, and even with the reasons, considered.”

Mary Robinson, the first female president of Ireland who held term from 1990-1997, was a real inspiration in envisioning possibility. It made such a difference to teenage Munnelly that it stirs up emotion even today. Robinson allowed her to see not only what could be, but what was possible.

“I think all of these factors combined meant I didn’t buy into the barrier, and just ignored it, and still today it hasn’t stopped me, because I have a deeper belief that it can happen – at least in the spaces where I’m operating in.”

Coming to Baringa, she was met with a U.S. office that held a 50/50 gender representation at senior levels, and where every individual has an advisor. Having doubled down on its U.S. growth in the past 5 years, a DEI approach has infused the internal culture and focus for external impact from the outset.

Do What You Love, and Empower Others

Due to her extensive background in consulting and taking an advisory role, Munnelly has become adept at taking the listening seat to consider all voices when it comes to coming up with the best way forward, rather than just pushing her initial viewpoint. She’s learned to take her own ego out of the way.

As she thinks of the shift from ‘doing’ to ‘enabling’ as a leader, and the amount of letting go required, Munnelly is grateful for the people that saw her potential and trusted her. Having your ability reflected back to you matters, she feels, regardless of what level you’re at. She focuses on paying that back, in witnessing, encouraging, motivating and empowering her team through trust: “At the end of the day it’s belief and self-belief that matter.”

“Build your skills using the best of others that are ahead of you,” she suggests. She encourages women to pick up the best of what they observe in managers and leaders, integrate what inspires you and make it your own.

Do what you love is a practical direction she recently received from a leader that empowered her: “She didn’t say ‘meet these numbers’ or ‘I want you to do these things.’ She gave me the freedom of saying ‘just continue, but do what you love.’ She probably knew that if I heard that, then I would already motivate myself and do more than what others would ask from me,” reflects Munnelly. “If I’m in a positive frame of mind, loving what I’m doing, then I’ll be even more successful.”

She suggests to ask yourself if is it possible to tweak your work to get more enjoyment out of what you’re doing. Family, friends, a good chat and laughter are core to Munnelly. She enjoys spending time with her young daughter who keeps her more than busy and grounded. She also loves cycling, and while she’s always loved adventure and fast movement, in the past years she’s begun taking up more energy balancing activities like acupuncture and massage. She’s also a Reiki master.

By Aimee Hansen

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Truth Check-In: Is Your DEI Performative or Genuine?

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performative DEI Too many leaders and organizations aren’t making it over the basic hurdles of credibility when it comes to employee well-being policies and DEI policies: that people believe what you say is truthful and that you’re committed to act in the ways you say.

Indeed, the Women in The Workplace 2021 report found that while 70% of companies say DEI is critical, only 25% of them are formally recognizing the work. Only 2/3 are holding senior leaders accountable, less than 1/3 hold managers accountable and even when it’s claimed leaders are held accountable, diversity goals make it into performance reviews less than half of the time.

Other research has shown that leaders are nearly twice as likely as their employees to perceive they are creating empowering and inclusive environments. And a Korn Ferry study of 24,000 leadership assessments revealed that only 5% of leaders globally would qualify as inclusive leaders. And while U.S. organizations pledged to spend up to $60 billion on racial equity initiatives, one year later only $250 million had been committed to specific initiatives.

In short: DEI words are not aligning to perceptions and in many cases, actions.

Are Organizations Being Performative or Genuine?

In a study of 7,000 people across 14 countries, Catalyst found that employees are more likely to perceive the Covid-19 and racial equity polices of their organizations in the last couple years to be merely performative.

More than 2/3 of employees feel their organization’s pandemic-related policies for care and safety were not genuine and 3/4 of employees feel their organization’s racial equity policies are not genuine. Employees from marginalized racial and ethnic groups were even less likely to view the latter as genuine (23%) than white employees (29%).

Here’s some ways organizations come across as non-genuine: talk without action, virtue signaling in social media or staff e-mails without visible follow-through, announcing plans such as training that don’t get implemented, over-claiming advances from minor policy updates, pledging funds that don’t get invested, putting new DEI positions in place without empowering these individuals with decision-making and resource, making big one-off claims while ignoring daily incidents of bias and exclusion, allowing remote work without being flexible for caretaking needs, and talking about burnout without doing anything to counter unmanageable workloads or 24/7 “on” culture.

Are companies failing to communicate or failing to convert talk into real steps of change? Based on Catalyst’s analysis, most organizational behavior around DEI is perceived as insincere – which can ultimately lead to people questioning the moral character, ethics and overall values of the organization; erode trust in leaders and the organization; and decrease team performance and productivity. Candidates also prefer to work for organizations that are perceived as having high moral character.

Is Pushing the Business Case Rationale Helping?

Meanwhile, in Harvard Business Review, Oriane Georgac and Aneeta Rattan reveal that how the majority (80%) of Fortune 500 companies explain their interest in diversity – through the business case of benefitting the bottom line – actually puts off candidates, and creates a 6% drop in feeling the commitment to diversity is genuine.

The researchers found about 80% of companies use the business case, 5% use the fariness/moral case, and 15% do not explain why they value diversity or do not list it as a value.

The business case is most off-putting to job candidates. Underrepresented participants exposed to a job posting that provided a business case explanation for valuing diversity anticipated to experience less sense of belonging (11% vs fairness explanation; 27% vs neutral message), were more concerned about being stereotyped (16% vs fairness; 27% vs neutral) and were more concerned they would be seen as interchangeable with members of their identity group (10% vs fairness; 21% vs neutral).

The researchers argue the business case backfires because it subtly positions ‘diverse’ employees as a means to an end, rather than valued in themselves as individuals. In that equation, the “benefits” that diversity provides – different skills, perspectives, experiences, working styles – could make candidates feel they will be depersonalized and stereotyped, as opposed to seen for who they are.

The researchers found the fairness case (which sees diversity as its own end) made people feel more positive about organizations than the business case, halving the negative impact. But the best approach was to express diversity was a value without explaining the why: “If you don’t need an explanation for the presence of well-represented groups in the workplace beyond their expertise, then you don’t need a justification for the presence of underrepresented groups either.”

The researchers argue that when something is truly a core value (such as innovation or integrity), you don’t try to convince others why. Why an organization should value integrity, for example, is not up for discussion. So why does diversity require a justification, or convincing?

Empathetic Leadership And Genuine Action

Going back to the Catalyst work, truly genuine policies “are aligned with the stated values of the organization, motivated by care and concern for employees, and thoughtfully implemented.”

Organizations show they are genuine by: taking a stand both externally and internally, admitting bias and being transparent (including data) about the organization’s current diversity and inclusion, providing safe spaces for employees to report feeling psychologically unsafe, taking actual steps to remove bias, empowering employees to create resource groups, taking visible steps to diversify senior leadership, being consistent in communication and actions around DEI, treating everyone with respect, celebrating cultural heritage and bringing DEI experts on board.

The employees who actually do perceive their organization’s policies as genuine (whether Covid-related or racial equity) experience many benefits: more inclusion, engagement, feelings of respect and value for their life circumstances, ability to balance life-work demands, and intention to stay with their jobs.

Further, perceiving empathy in senior leaders is a key determinant to whether policies are perceived positively and sincerely. An empathetic leader “demonstrates care, concern and understanding for employees’ life circumstances.”

When a leader authentically “gets it” from an intrinsic standpoint, they are more likely to commit: previous research by Harvard Business Review Analytics found that among companies who are “DEI Laggard,” 50% of people feel a lack of leadership commitment hinders their DEI efforts. Whereas “DEI Leader” organizations are more than twice as likely as Laggards (77% vs. 34%) to have visible executive support.

Catalyst found employees who perceive both empathetic leaders and genuine Covid policies have less burnout than others (about 30% less). Among employees of color, the combination of genuine policies and empathetic leaders increases inclusion – and there is a general halo effect on women feeling more respected, valued and engaged, too.

The Call To Interconnected Leadership

Research has shown that “the ability of a leader to be empathetic and compassionate has the greatest impact on organizational profitability and productivity.” The research from HBR Analytics indicates that DEI Leaders have two clear things in common: “a commitment from leadership and a commitment to data.” Indeed, the most important factors in creating a culture of inclusion are leadership commitment and demonstrating a visible awareness of the bias within oneself and the organization.

Empathy is a distinct component of emotional intelligence, which becomes increasingly important with seniority in leadership: at executive level, emotional intelligence accounts for 80% to 90% of the abilities that distinguish high performers. An empathetic leader can also own fallibility and personal and organizational susceptibility to systemic realities like institutional racism and sexism, and rise to that challenge.

Catalyst found that having a highly empathetic leadership (versus less empathetic leadership) makes a huge difference in an employee feeling regularly innovative at work (61% vs 13%), feeling engaged at work (76% vs 32%), feeling included (50% vs 17%), feeling able to navigate work/life demands (86% vs 60%), and having fewer thoughts about leaving.

The question is does leadership really “get it?” Do leaders see the reshaping of power structures to harness diversity and the inclusion of all employees as win-wins for themselves, others and the organization? Could we have more that do?

As previously shared, the late Bell Hooks said equity would require a revolution of self-actualization and any real movement of social justice would be based in the ethic of love, where we would recognize that oppression and exclusion cost too much to every single one of us, including those who benefit: “The moment we choose to love we begin to move against domination, against oppression. The moment we choose to love we begin to move towards freedom, to act in ways that liberate ourselves and others.”

Intrinsic motivation does not come from the societal or legal pressure to do something, the business case or even the fairness argument: it’s beyond all that. When more organizations start demonstrating they truly “get it,” we will not be wondering if it’s genuine.

By Aimee Hansen

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Renee Connolly: Chief Diversity, Equity & Inclusion Officer, Merck KGaA, Darmstadt, Germany

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Renee Connolly“I am retrospectively conscious, but not retrospectively critical. I learn from the past, to move me forward,” says Renee Connolly, based in Massachusetts. “I am prospectively thoughtful that the decisions I make today have consequences: so do I have the right facts to make those decisions?”

Connolly talks to why language matters, going for greatness, learning from the past and having the right resources.

From Communications to DEI

Connolly spent her career facilitating understanding in healthcare-related communications, until last August: “For 25 years of my life, I helped to make complex science and life sciences simple and understandable, so people could better support their lives, families and needs.”

As a college senior, Connolly lost her mother (lifelong non- smoker) to lung cancer and was compelled to enter communications in the burgeoning pharmaceutical biotech and life science field.

“I thought to myself, if I could help people on a journey, similar to ours, to better navigate that maze of specialist talk and treatments, then that’s making a difference.”

In taking on her evolved executive role, she agreed to turn her part-time advocacy of DEI into a full-time opportunity to transfer her skills.

There’s still so much to understand in the deep rootedness of what it really means to help people feel they are heard, included, and really belong,” says Connolly. “Language matters and impacts people in different ways, and DEI is a lot about language and the use of words.”

Listening and Language Matters

Now in her DEI remit, Connolly is facilitating how people better understand each other. She collaborates with Merck KGaA, Darmstadt, Germany’s many stakeholders including advising senior leadership, partnering with recruiters, engaging with employees at all levels of the organization and importantly partnering with Employee Resource Groups (ERG’s), to tell their stories and amplify their voices. Working in this space internationally requires her to keep her “ears wide open.”

“It creates constant awareness to be truly open-minded and to not put on blinders, to not put defenders up, and to really listen, wholeheartedly,” she says. “We’re creating an environment where people feel they belong and are nurtured and where we are nourishing our business for top-line growth.”

Connolly notes that her role requires emotional, mental and physical muscles every day – leading with empathy. She feels like the right person in this critical moment for our company and communities, with the right balance of skills and experience to take DEI to the next level for her organization.

Going For Greatness

“The world could be imploding around me, and I have a mantra of ‘It will be great’ or ‘I stand in a place of believing in an outcome filled with ‘greatness’,” says Connolly. “It’s not just positive mindset. I actually believe that even if the journey to get there is full of hard lessons, I’m always looking for greatness.”

When told something is impossible, a discerning question she asks is: “It couldn’t be done? It shouldn’t be done? Or it wouldn’t be done?” And depending on the answer, she may turn to how to make it possible.

The loss of her mom left Connolly with resilience. While she feels every scale of her emotions, she still tends to be a “glass half-full” person who considers herself fortunate and brings positive energy to those around her. She does what she says and says what she does, rallying her team when she commits to a vision.

“I’m a big believer that it’s the team, not the individual, that drives success. It is the collective good of many,” she says. “I love DEI because it drives progress when we realize – in some way, shape, or form – that we’re more alike than we are different.”

That emphasis on “team” has been instilled throughout her life from playing many organized sports. Connolly was a college athlete, and her entire family (including her three teenage sons and her 8 year old daughter) is athletic. She loves observing the parallels between business and individual and team sports. That spirit of healthy competition has gifted her great skillsets as well as a deep appreciation for excelling and accelerating her own growth.

There are many “dominoes” in teamwork that make you have a successful win or loss. In business, Connolly applies this and has come to find that “there’s a wisdom in knowing what you don’t know” and you don’t have to be the smartest person in the room.

“Earlier in my career, I thought I had to be the one with the voice. Now, I realize what I have to do is give or encourage or support the voices that have the information required, not always be the voice,” she says. “That’s the muscle you develop with maturity and by realizing the amazing contributions that many voices bring to a conversation. That’s the muscle you develop when you embrace the diversity of thinking in a team to drive forward.“

Retrospectively Conscious, Not Retrospectively Critical

Cultivating patience for herself and others is perhaps a skill Connolly built up by raising four children, as this year she has one in elementary, one in middle, one in high school and one in college. Talk about patience. Each age, experience and interaction requires you to be patient and that has mattered for Connolly as a leader.

“In a field like DEI, you see so much potential right away. But it’s necessary to have the patience to realize there are steps to get there, and you have to do those steps well. You can’t run before you walk,” she says. “Patience is not weakness, as I may have seen it before. It’s a virtue of understanding that you must work towards goals in a methodical way to make sure that you’re iterative enough to get the best possible outcome.”

Aware that she makes her own decision based on current knowledge—and that there will always be more to learn, Connolly tends to not focus on criticizing how past decisions were made, hers or others: “I try to learn from the past, but focus forward. Especially now, every day brings new circumstances and we use our best judgement, and most of us have positive intent.”

This makes her retrospectively conscious, not retrospectively critical, as she puts it – focusing on her responsibility today.

Why You Don’t Need “More”

When Connolly was leveling up from doing to managing others, she used to say she needed “more” to get it all done, but one of her mentors changed her entire frame of thinking: “Your problem is not getting more people or more money or more resources,” he told her. “It’s getting the right people, the right money, the right resources.”

Other words she lives by as a communications professional is to treat every opportunity like opening night: “It doesn’t matter how little or big the engagement is, respect and know your audience. Realize that people are spending time to listen or talk to you so make sure your message lands.”

She values the advice to be true to your purpose: “When you’re often counseling senior leaders, do you want to tell them what they want to hear? Or do you want to be true to yourself?” While a job may require different approaches at different times, it’s important to keep a purposeful essence in how one approaches everything (for her, a spirit of greatness and creativity).

Guiding Others and Serving a Mission

Mentoring young talent fulfills her soul. It reminds her of her younger self, looking for guidance after losing her mother. She loves instilling in young women to have the confidence that they can do more than they thought possible. As a mission-centered person, she sits on several boards, from the Massachusetts Conference for Women to the Home for Little Wanderers (child welfare to American Cancer Society (New England). One of her most prized awards was entitled: “Service above Self”—it is this she uses to guide her commitment to share her talents, treasure and time to help those who are in most need.

She emphasizes the importance of having fun. At her best moments in her journey, she was enjoying the work, serving a mission, or making something better.

By Aimee Hansen

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Geline Midouin: Chief People Officer, Shearman & Sterling LLP

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“As you arrive to a real senior level, you will start to understand that people are going to have a hard time disagreeing with you. They tend to give you filtered information,” advises Geline Midouin. “If you know that, you can be much more deliberate and intentional in terms of how you ask questions, to make sure that you’re getting the real story and understanding different perspectives.”

While energetically pacing at her standing desk, where she prefers to work in the mornings, Midouin talks to valuable lessons she’s learned at entry, mid-level and executive level positions in her journey – and the excitement of sitting in a people-oriented seat amidst the talent and inclusion challenges of today.

Joy of Purpose

Born in Haiti, Midouin came to the U.S. at three years old. Her Caribbean family consisted of doctors, nurses and medical professionals, so when Midouin shared she was going to pursue a liberal arts bachelor’s degree in psychology, her mother asked her how she was going to eat. Her family believed getting an education was about job security and thought obtaining a non-tangible degree wouldn’t help.

With a master’s in Organizational Behavior from Teachers College at Columbia University and having held several leadership positions across industries in the field of people and talent – from consulting to broadcast media to healthcare advertising to big law – Midouin feels inherent joy in how she approaches her work.

“I have a sense of purpose in really helping people to bring out the best in themselves to serve the greater good, whether it’s business, our clients or our community,” she says. “I’m motivated by purpose and doing something beyond myself to create a legacy.”

Midouin has always been curious by what motivates people and why they do things – and she loves driving impact and innovation, which catalyzed her move into Big Law a year ago with Shearman & Sterling, in the new post of Chief People Officer. In this position, she’s charged with having an umbrella oversight and influence on all people-related functions at the firm.

An avid reader, she is a curious thinker who draws inspiration from many places to look at issues from different lenses. She emphasizes that in today’s shifting world, it’s important to stay curious: “I ask a lot of questions. I don’t want to hear ‘I can’t’ from my team, but rather I want us to ask, ‘well, why can’t we?’”

“We’re moving away from managing structures and instead focusing on helping people manage their expertise and their careers, so they grow both personally and professionally,” says Midouin. “How can we not just provide information, but actually engage people and then measure the things we’re doing in terms of impact, so we can prioritize?”

Part of Midouin’s mission is to continue to thread diversity and inclusion through the firm’s culture: “Like the head of the orchestra, you’re able to see how things work from a more holistic view. That becomes a secret sauce in working in a more inclusive way,” she says. “You have to integrate inclusion through recruitment and professional development, so having it under one umbrella enables me to bring the key people to the table to have the right conversations and access to resources, to work in a more cohesive manner and make changes that move the needle.”

Early On: The Confidence To Speak and Go For It

Having been the only woman and/or person of color in the room often, Midouin has learned to not be intimidated by the perception from the room that she speaks for all black women or people of color (which she notes is impossible as not all individuals of any group think the same).

“I’m one person with one point of view. So I’ve had to make sure, whether I’m the only woman or only person of color, that I’m comfortable with myself so that I can share my authentic voice,” says Midouin. “You don’t want to waste that opportunity to speak, and you also want to make sure that you share a point of view that reflects authentically who you are.”

Midouin calls her confidence to speak up a learned behavior, as very early in her career she had a critical moment where she diminished her own voice. Two weeks into a new company as a junior employee, she walked into a meeting and the CEO asked what she thought. Taken aback, she caveated her response because she was new, and he replied that he asked her because he wanted a fresh perspective.

“I never did that again because I was questioning my right to give an opinion,” she reflects. “If you’re in a meeting, you’ve earned your right to be there. People are bringing you there for a reason and they want to know your opinion. And people may disagree with you too, and that’s okay, as that’s part of what gets you to a variety of views at the table.”

Noting that we often learn the most through mistakes, Midouin also recalls hesitating to go for a position because she lacked a couple of the qualifications, while watching a male colleague who possessed only a couple of them go for it. When her manager pushed her to apply, she got the position. She now realizes the “confidence gap” was at play for her.

“After I got the position, they told me it wasn’t necessarily about what I knew. It was that I asked the right questions and showed that I’d be able to figure it out,” she recalls. “Sometimes we talk ourselves out of a risk or putting ourselves out there, because we feel like we’re not good enough or that we have to be overqualified. I really encourage people to have the confidence to push themselves and take more calculated risks.”

Mid-Level: Managing People Who Are Different To You

Another key learning moment in Midouin’s earlier career was shifting from an individual contributor to a manager. The transition from being measured for your individual results to your ability to motivate the team was a wake-up call for her when a 360-degree performance review arrived: “The people who were on my team that thought more like me, loved me and my style, but the feedback from the people who were not like me was very different.”

Midouin learned that she had to pay attention to individuals and adjust her management style depending on what they needed. While she is a problem-solver who can deal with ambiguity, bring chaos to order and prefers not to be micro-managed, she realized others need structure, a more methodical agenda and more “touching base” time to flourish.

“People tend to begin by managing people how they like to be managed. You have to learn to be thoughtful and intentional about managing people that are not like you,” says Midouin. “And then, it’s not only making sure you’re hiring varied people of different styles, but also asking yourself if you are catering to all types of styles that you have on your team. Or, are the only people that are excelling, the people who are just like you?”

Executive Level: Leading with Self-Awareness

When it comes to success in the C-suite, Midouin emphasizes the value of self-awareness – including knowing what you’re good at, not good at and surrounding yourself with a team complementary to your skills.

Midouin also notes how critical it is to not surround yourself with people that only validate your viewpoint, but rather those who have the courage to disagree and give an authentic view. One time she said something intentionally ridiculous, observing that people try to be agreeable to senior figures. After no one disagreed with her, she gently chided her team with “come on.”

“I will purposely invite my team to play devil’s advocate and give me a contrary point of view, because that’s what you need in an organization. Let’s argue the opposite point of view – the one we’re not looking at,” she says. “If you’re in a team where you’re not getting dissenting points of view, you should be worried because you’ve probably hired too many people just like you and you’re looking at things in a one-dimensional way. If that is happening, ask yourself if you are creating a safe space where all people can really share their point of view, or do you need to help pull out some of the less expressed views?”

Motivating in Today’s Context

In these times when inclusion is in demand, and the Great Resignation has led to talent wars, it’s a unique moment to be in Midouin’s seat, with an increasing focus on retention and reducing turnover.

“The biggest difference is about motivation – historically you’ve competed against other organizations and now you’re competing against ideology and alternate careers and lifestyles and priorities. Because of the pandemic, people are rethinking what place work should have in their lives. Then you have generational shifts too,” she says. “Now we have to think about how to attract and retain a workforce that wants something different. What is that difference? How does that fit with your employee value proposition? And how do you shift that?”

As one example of alternative approaches, Midouin notes how Shearman & Sterling is leveraging its alumni as recruitment ambassadors, as research shows that when you hire people through a referral, they tend to stay longer than other types of hiring. Therefore, the recruitment strategy is already incorporating a consideration of retention. In addition to a direct payment, alumni also have the opportunity to gift their referral to one of a dozen charities.

Giving Back Where It’s Needed

Midouin’s family passion is tennis. In order to teach her youngest son, who is on the autism spectrum, tennis, she and her husband were driving 1.5 hours to Queens, NY to have him participate in Aceing Autism, a program that uses the Applied Behavior Analysis (ABA) method to teach tennis to children on the spectrum. When Midouin discovered that New Jersey, where she lives, had the highest per capita representation of autism, she and her husband introduced a six-week clinic through the tennis club in their local community, which they run twice per year. Midouin is also on the board of directors for MJHS, one of the largest not-for-profit health systems in the region.

“It’s about impact, and how do you leave the world a better place?” she says. “Finding a way to give back is actually more pleasurable for me.”

By Aimee Hansen

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Mariah Turner: Associate, PGIM Private Capital

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Mariah Turner“If it’s always the loudest voiced people who are taking up space, some of the more insightful opinions get lost,” says Mariah Turner. “I like to think that I’m someone that tries to champion the softer voices in the room.”

Turner speaks to showing up in a room and the community, as both a team player and a leader who amplifies the voices around her.

Finding Balance Within Finance

Having grown up with a father in finance, an economics degree from Harvard University, and a couple of consultative internships under her belt, Turner sought a position in investment management right out of college. More than three years ago, after a year and a half at Allstate, she joined PGIM Private Capital (PPC) and transferred from Chicago to the London office last year.

Initially drawn to sociology out of a fascination for how and why people think and behave the way they do, Turner combined her interest in human behavior with her attraction to finance. She enjoys considering why people make economic decisions and what factors influence the choices they make ̶— a valuable perspective when assessing investment prospects.

“I’m definitely someone who is intellectually curious, and in this industry, every day is different,” says Turner. “There are new challenges and discoveries with each transaction and type of company you’re evaluating. This keeps the work fresh and exciting, which motivates me to learn and do more.”

Turner notes that entering into the workforce five years ago, she knew she was looking for a balance with family and personal life – as her own parents modeled through their involvement in church, community, and after-school activities when she was growing up. “Lifestyle balance can be particularly challenging in the finance world, so what motivated me to come to PPC was knowing that I’d be in a role, in a space in finance, where I could still have that balance.”

Showing Up in a Room and For the Community

“I’ve been very fortunate in that I don’t feel that my race or gender have really been factors in my career to this point. I think it has definitely been more performance-based,” Turner notes. “I participated in speech and debate in high school, and I played sports, so I’m very used to speaking in front of people, being very direct and voicing my concerns. If I didn’t have that personality or had worked in spaces that discouraged those behaviors, maybe my experience would be different.”

Turner admits she is more wary of the possible dynamics at play around race and gender when outside of the office, in external meetings where she might not know what kind of biases are present. This means she’s more hyper-conscious of how she presents herself to get the reactions she hopes for, which could mean changing how she dresses or does her hair. Turner says, “That is something that we, as a society, are going to have to deal with on a longer-term basis.”

Turner is impressed by the leaders who walk their talk day-to-day, be it in the office or the community. “I look up to people with authenticity and passion, who convey it not just with words, but with what they do –whether it’s actively reaching out to people who are more junior, actively seeking their advice, or introducing them to committees or organizations within industries to try to broaden their vantage point.”

Nobody has role-modeled walking their talk more than Turner’s mother. As president of the school-site council, she helped Turner’s elementary school become a distinguished California school. She also began a group in the school district, whose aim was to provide support and advocate for the needs of Black parents and students. Turner observed her mom continuously play an active role in supporting the wider community, a trait she hopes to emulate.

Championing Voices and Being a Team Player

Turner would like her colleagues to see her as a compassionate leader who helps to amplify all the voices in the room.

“If I’m leading a meeting, I like to cold call on people and get a pulse for what different people are thinking, because it’s often people who are more reserved or introverted who have very deep insight,” she says.

Another way she seeks to champion differing perspectives is by having one-on-one conversations, fostering a safe space for people to share their opinions in a more private setting. From here, she can determine how to help those individuals share their thoughts in a larger space.

A rugby player while in college, Turner joined a club rugby team in London and applies the lessons she learned about teamwork from her childhood and current participation in sports.

“Everyone needs to be on the same page and playing their role, and when one person isn’t, it affects the rest of the team,” she says. “This applies to both sports and in the workplace; it is critical to have good communication and know how your actions affect others. In those times when you aren’t feeling your best, I think it’s important to ask for and are willing to receive support from your teammates.”

“I also believe it’s important to be mindful of how your teammates are feeling. Actively asking how others are feeling not only makes them feel more part of the team, but also establishes a level of trust and morale that makes everyone perform better,” she says. “Being aware of how everyone else is feeling helps form a cohesive team because at the end of the day, we’re all working towards the same goal. If one person is having an off day, that’s going to impact the whole team. Knowing how to rally around and motivate that person not only helps the individual but brings the whole team closer together.”

Turner wants to be the type of leader that helps aligns individuals’ goals to the broader team and organization’s vision, enabling everyone to move ahead and progress together.

Being Strong and Giving Back

Growing up, Turner remembers hearing stories about her father’s family working as sharecroppers in Louisiana before they moved to California, her home state.

“Only two generations back, my grandmother was picking cotton in the fields and making dresses out of flour sacks. That’s a reminder the past is not as far back as we perceive it to be.”

The wisdom Turner’s grandmother imparted has influenced her perspectives, “She told me ‘whatever your husband knows how to do, you should know how to do, too.’ Her lessons in perseverance and being self-sufficient have motivated me to be independent.”

What’s in the decade ahead for Turner? She envisions herself with a family and continuing to be led by her curiosity. In Chicago, she was highly involved in volunteering, especially working with children–whether helping to provide healthy meals or reading to them–and was struck by the impact of food insecurity in her community. She now participates in community service through the Junior League of London by helping raise awareness about poverty in the city.

By Aimee Hansen

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Brandi Boatner: Manager, Digital & Advocacy Communications, IBM

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Brandi Boatner“You’ve got to remain true to yourself, because there are enough people telling you what you can’t do. I will always tell you what you can do,” Brandi Boatner tells young black women. “We’re going to make change together, but you have to be true to yourself. You have to be authentic. If you’re not, what’s the point?”

Boatner speaks to how the standards have changed for social media and social justice, owning your uniqueness as a black woman, opening the door for others and living through hard-earned resilience in New Orleans.

From People Person to PR Person

Boatner has always been a people person. Fascinated with physics, she started out as a physics pre-med major, until she realized being alone with lasers in the lab wasn’t her happy place. While she wasn’t drawn by the image of a public relations (PR) woman, Boatner was attracted to interacting with people and influencing behavior and has been enamored ever since.

“I love the work, I love the people, and using technology to impact and make the world better feeds my soul,” she says of twelve years at IBM. Boatner began when brands were just finding their footing in using social media to create awareness and drive business, and she’s been fascinated by how social media changed in the last two years as organizations had to discover how to communicate and live their values online.

“Once the pandemic happened, everyone had to shift their social strategies: it was no longer about product, but people. You had to be empathetic, sympathetic and not tone deaf to what was happening in the world,” she says. “Now you’re seeing more posts with purpose. You’re seeing the platform being used to stay in touch and informed, and to stay aligned to values.”

Brands Becoming Value Advocates

In the wake of George Floyd’s death, companies were given a wake up call to be more accountable to identifying, communicating and living their values, which also shifted her role when it comes to leading social justice communications.

“If in today’s environment, you as a brand are not sharing your values and what you believe in on social media, that’s problematic. If you are not speaking out against injustice, discrimination and bias, which we all have, that is problematic,” says Boatner. “Today, companies have to advocate not only for the brand but also for what their employees expect them to advocate for: What are your brand values? What do you stand for? What do you stand against?“

Born and raised in New Orleans, she has internalized Southern values such as approaching other with genuine friendliness, not prying on topics such as politics and religion, and looking to the brighter side for opportunity: “I say PR is the ER, because there’s always something happening. It may be easy to say ‘this is the worst thing to happen’, but I always ask, ‘what’s the lesson to be learned, what are we taking away?’ Yes, we will come to a resolution, but what can we learn and do differently?”

Elevating Social Justice and Action on DEI

Boatner is proud to have led the catalyst Emb(race) pledge, working with senior leadership, which launched on June 1st 2020, in which “IBM and IBMers stand with the Black community and call for change to ensure racial equality”- a campaign for policy change and opportunity creation “to help transform this moment of clarity into lasting change.” The effort has expanded to support other race and ethnic communities, including AAPI.

Launched in September 2020 to transform workplace dynamics, she’s been supporting key initiatives for the Transformation and Culture function, focused on growth, inclusion, innovation and feedback. The function’s mission is led by Obed Louissaint, one of her mentors and a black executive at IBM whose role became the SVP of Transformation and Culture.

“HR is a huge juggernaut,” says Boatner. “So how do you carve out a role specifically looking at organizational culture? I have the distinct pleasure to support Louissant’s team with external and social activities and help drive culture change within the company.”

Honored as a changemaker in 2021 by PRNEWS, Boatner observes 2020 brought an impossible-to-unsee reckoning: “It was time to have the uncomfortable conversations around racism and things that happen every day, like microaggressions, code-switching, as well as privilege, which I don’t see as a dirty word. I’ve been taking about D&I for a long time, but we weren’t having those conversations in this context before. People had to get comfortable with being uncomfortable to address these topics.”

In the past year or two, Boatner observes the game has moved from talk to a focus on tangible actions to drive change: “I do believe that we are making the right steps, but there’s just so much more work to be done because after 400 years, there’s a lot of areas for improvement and it’s not going to be ticking a neat checklist,” she notes.

Opening The Door For Others, Wider Yet

Since becoming the first black woman to serve as the National President of the Public Relations Student Society of America (PRSSA), Boatner has been attuned to what it means to have either the presence or absence of those who walk before you.

“I was the first one, which confused me for an organization that had existed for over forty years,” says Boatner. “At the same time, there were several black women who had led the professional society, so that told me that when I graduated, if I ever wanted to PRSA president, somebody had laid the groundwork before me. I wouldn’t have to be the first this time.”

Boatner feels representation is so important and is inspired, not dissuaded, to be the change: “Whether a lot of people look like me in Corporate America leadership, it has to start somewhere – such as talking to historically black colleges about why PR is a viable career. My attitude is when I am in a position of power, there are people to open the door for, because a bunch opened the door for me to be where I am.”

Among those who have inspired and empowered her, she includes black female executives Judith Harrison, Renetta McCann, Helen Shelton, Debra Miller, and more trailblazing women: “Let’s leave our mark, they showed me, so that’s what I am trying to do. But I’ve never wanted to be black Brandi. It’s Brandi, rockstar and badass, and she just happens to be black.”

Outside her organization, Boatner has had her moments of confronting thinly veiled racist interactions – such as having to make her position in the room clear (and it’s to speak, not get the coffee) or tolerate being handled with kid gloves (such as being presented negative news in a way that seeks to pre-empt or manage the angry black woman stereotype).

When it comes to allyship, she says you have to stop playing safe and stop sitting on the sidelines: “If you’re not an agent of change, you’re literally just a spectator. You won’t roll up your sleeves. It’s great you want to be an ally, but I would really love an accomplice – somebody who can get me into the spaces that I can’t yet get in and can change the way people think and look, because they’re already in that space.”

Being Your Authentic Whole Self, Above the Challenges

Boatner is more at home speaking to a crowd of thousands than a room of a dozen people. She wants to be seen as the Beyoncé of the business world: “I want people to be like, she is a force, she is effervescent,” she says (which she is). “But at the end of the day, I am the epitome of realness. What you see is what you get, and I’m a lot for people to take. I know I live at a twelve on a ten scale, and I’ve tried to come down to a six but that feels uncomfortable, so I decided I’m going back to twelve. That’s who I am and that’s a leadership quality.”

She also values realness and aliveness in those she works with: “I like people who work towards a common goal. I don’t want the naysayers – the we can’ts or the woulda, shoulda, coulda’s. I like people who inspire and empower.”

Boatner makes a point to reach out to black women to encourage owning their roots and raise their vision beyond the possibilities they see for themselves: “I always tell young black women that your blackness is part of your uniqueness. No one can take that from you. I feel as a race and ethnicity, we have a unique set of characteristics and traits as black women that are all our own. And that is something to be proud of and that is something to be shared and that is something to be recognized and valued. No one, I mean no one, should take that from them, including themselves,” emphasizes Boatner. “They are sometimes their own worst enemy.”

She notes that many things are and will feel stacked against you and you’re going to run into hard days, racism and bigoted people, but she urges young black women to let none of that define their possibilities.

Resilience in The Wake of Trauma

Boatner’s greatest passion in her life is her family in New Orleans, and it’s together with her family that she has faced her most difficult challenges.

Sixteen years ago, her family lost their home in Hurricane Katrina, after the roof blew off their house and they were forced to flee and hunker in the storm, salvaging ultimately only what had been stored in a fire-resistant lockbox by her father, such as her birth certificate. And just last year, and exactly sixteen years to the day of this first devastating life-changing experience, Hurricane Ida struck New Orleans and again took her grandparents family home (where her mother grew up) and flooded her mother’s hometown.

Watching in horror from New York and praying not to see her family turn up on CNN, Boatner felt helpless, triggered by the past trauma of Katrina, and desperate to get her mom to New York: “It was incredibly difficult to go through that, and if it wasn’t for my colleagues and best friends, I don’t think I would have been able to get through it. Here I am the woman always trying to make things happen, and I couldn’t do anything. It was crippling and suffocating.”

Boatner had to “dig deep” and being a mindfulness leader supported her, but she reflects it would have been easy to go down a very dark path: “Talk about resilience – my family and the citizens of New Orleans are made of tough stuff because we’ve been through something terrible, now twice.” She notes that people often want to glamorize the survivor story, but when you’ve lived it, you don’t want to relive, dramatize or be defined by it.

“I love my family, I love my Louisiana, I love my tribe,” she says, grateful today that despite the impossible loss, everyone is here and well.

By Aimee Hansen

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Rachael Sansom: Managing Director, Red Havas UK

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Rachael Sansom“As a leader, teams take their cues from you. Everybody has different styles, but people have to feel some sort of essence from you,” says Rachael Sansom. “And in the agency business, that’s also true in terms of the client relationship.”

Sansom speaks to creativity, why Gen Z inspires her, the value of your essential energies and reconnecting to gut instinct.

Motivated By Creativity

With an intrapraneurial mindset, Sansom stepped in to manage the public relations (PR) agency Red Havas in London, when it opened as part of the global network.

“I’m in the game for the love of the people,” says Sansom, who feels working from home has underlined how much this means to her. “Agencies are creative working environments. I’m incredibly privileged to be working with really talented and fabulous people, with strong points of view.”

While managing business and growth, creativity is the core of her personal motivation. The most satisfying part of her work is participating in team brainstorming sessions to ponder creative solutions to difficult business questions: “Creativity can come from anywhere and it can mean different things. It can be creating a campaign. You can be creative in how you manage a client or how you create opportunities for people.”

Sansom notes that the multiple industry award-winning NHS Blood and Transfusion Service’s ‘Missing Type’ campaign, – in which 1,000 organizations removed the A, O and B from their signage and social media branding to bring attention to the ‘missing types’ of donated blood – was catalyzed by the two most junior people on the team.

Inspired by Generation Z

Sansom finds it inspiring that many of the Gen Z junior coworkers have creative outlets and creative side hustles, away from their day jobs, such as designing mobile phone covers. If they’re starting this early, she feels creativity will continue to be a guiding thread through their lives.

She observes her Gen Z team members do not have the same conditioning as Gen Xers, but instead she sees a healthier notion of living in all directions: “They want to look at life in a 360-degree way – they want to work, have a side hustle, do other stuff, travel. Not only is their creativity and entrepreneurship refreshing, but they are also redefining work, relationships and sexuality.”

“I truly think it’s going to be a fundamental generational shift in the dynamics of society,” continues Sansom. “And an interesting challenge for our generation is how can we present ourselves as relevant enough? We have a lot of experience and knowledge, but how do we combine that with what Gen Z is bringing to make something special?”

Showing Respect and Self-Compassion

Sansom feels her moral compass for fairness has been a constant and has built her reputation in both the companies she’s worked in and the market: “I’m very much business is business, but there is no reason why you don’t treat everybody – down to the most junior person – with the same kindness and respect.”

She recommends to be aware not only of the reputation you’re creating through your achievements but also your manner of being, which ultimately becomes credit in the bank with others. She also recommends doing the best you can do while also being realist enough to go easy on yourself when things don’t work.

“You’re not going to be able to win every time, you don’t have to change the world every time, and sometimes things are just what they are,” says Sansom. “So it’s important for people coming up to do their best, and to know if it occasionally doesn’t go how you want, you’re probably still going to be winning 80% of the time.”

Channeling Your Energy As a Leader

Sansom has often been complimented on her bubbly energy and enthusiasm: “I work in an agency. It isn’t an easy business, and you can’t underestimate how much energy is important if you’re trying to bring a team together.”

Sansom is reluctant to admit that men in the workplace can at times, whether consciously or unconsciously, seem to dampen or discredit the energy women bring to the table. She’s definitely had the experience of being told she’s too emotional, which seeded self-doubt in the past.

“The biggest thing you can do to be successful is to be yourself and not listen to the detractors. Just let your light shine.” She confesses her own energy could be considered a bit of the “disco is about to start” in spirit – which absolutely has been a boon and a resource to draw on.

“I’ve become more conscious of my own energy as I’ve become older, and that it’s always flowing in me, but you can also learn to use it and channel it,” Sansom says. “If I’ve got to get a team going, I really think about bringing that energy to the table.”

Similar to the Learning & Development field, PR is full of women at entry level but then dominated by men at leadership level. Sansom feels the industry has a long way to go in valuing the differences in women’s more collaborative approaches to business (more focused on connection than securing transactional benefits), as well as accommodating their total responsibilities, since women often remain the primary caretakers.

Being Inspired to The Next Level

One of her “North Star” mentors, Sally Costerton, (who at that time was CEO and Chairman, EMEA of Hill & Knowlton) succeeded in a very male-dominated environment with major power figures and passed onto Sansom the playbook on how to dissect issues and problems. This insight has helped her overcome obstacles and focus on long-term planning.

“Having a mentor that inspires you, and to a certain extent protects you, will help you get to the next level, even if they’re outside of your organization,” says Sansom. “They will help give you the skills that will up your game and that is absolutely key.”

The leaders that truly inspire Sansom have the human touch: “they are as approachable to the most junior person in the organization as the most senior, and mindful of all of their people. They are thinking about how do we inspire someone at junior level? How do we draw the pipeline through, in terms of people, all the way to the top?”

She also values down-to-earth pragmatism and a genuine supportive approach in backing the team in taking risks, which is a quality she feels is essential to enabling creativity – “the freedom to make mistakes”.

Reconnecting with Gut Instinct

Though it’s not the message she feels she received, Sansom would advise more junior women who want to start a family that it’s absolutely okay to take time out with your kids because you only get that opportunity once.

“Don’t compromise what you want from a family for the sake of your career,” says Sansom. “We need to remember our job is there to fuel our life. It shouldn’t be your life itself. It’s going to be fine it you stop for a bit, if that’s what you want to do, and you will be able to come back.”

Recently Sansom has been reading philosopher Alain de Botton, which to her own amazement, has helped her reconnect with her gut instinct and her own boundaries.

“I used to lead more from my gut instinct, but being in a more male-oriented industry knocked some of that out of me, and I learned to trust my gut instincts less. I trained myself to be more rational than I was emotional,” reflects Sansom. “What reading his philosophy has done for me has made me understand that so much of my gut feeling is right, and I should go back to relying on it more, because at this point, my gut feeling is also being fueled by 25 years of experience.”

Amidst the chaos and trauma of the pandemic, Sansom also feels more people have come to the heart of the matter in their lives. She has taken to wild water swimming, loves art galleries and enjoys beautifying her home – and speculates her own creative side hustle (à la Gen Z) would be renovating old houses with recycled materials.

By Aimee Hansen

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