Tag Archive for: Aimee Hansen

Values-Based LeadershipAs a leader, do the values of your organization speak through your actions?

A recent article in The Journal of Values-Based Leadership reminds us that Steve Jobs said, “The only thing that works is management by values.” It’s no surprise that companies like Apple who foster a values-based approach in their leadership culture create connections that have a significant impact on company performance.

Your ability to focus on and motivate through core organizational values can have an impact on your effectiveness as a leader, too.

HOW FOCUSING ON ORGANIZATIONAL VALUES HELPS YOU AS A LEADER

Raises you to a leadership perspective

The Financial Times defines value-based leadership as “Motivating employees by connecting organizational goals to employees’ personal values.”

A Harvard Business School paper asserted that when leaders focus on the technical or administrative side of their work, they become too fixed on short term returns. The paper stated, “If leaders instead sought to uphold values and maintain integrity, they could establish the long-term perspective and commitment to innovation necessary for sustaining their competitive position in an increasingly global economy.”

Effective leaders keep focused on the visions and values of the organization as a compass for action. Indeed, having women in the boardroom has helped at aligning corporate action to company values. International research has shown that “the positive impact of women on the board on financial performance, and on ethical and social compliance, indirectly affects firm value.”

Also, keeping your eye set on organizational values, and above the daily tasks, may help you from getting too drawn into office housework that can be peripheral to your leadership goals.

Increases bonding with you as a leader

Building relationships with those who work with you is important, but when they’re built through a common bond around organizational values, it strengthens your position as a leader.

The ability to compellingly communication organizational values is a key attribute of leadership success. Communication research shows that optimized messages can garner a “shared sense of purpose, which is achieved when multiple employees possess the same understanding of the purpose of the work.” In particular, the combination of “a large amount of vision imagery with a small number of values” increases performance by creating a shared sense of organizational goals and coordination towards them.

Effective leaders also create a motivational sense of belonging. Leadership research shows that people feel more bonded to a leader with which they feel a “shared social identity” that is representative of their in-group. Leaders who effectively convert organizational values to a shared identity would seem able to create deeper commitment from those they manage.

In fact, values coach & author Joe Tye asserts that values-based leadership can create a culture of ownership rather than a culture of accountability, which he asserts relates to motivation, productivity, and retention.

Affirms your leadership integrity

Values are meaningless unless put into action, and the standard for integrity within an organization is set by its leaders.

Speaking to values-based leadership, Mark Fernandes, Chief Leadership Officer at Luck Companies, says “In order for these values to be authentic within the organization, it’s imperative that the leaders be fully committed to demonstrating the values in everything they do. There’s a level of inauthenticity that associates will notice and it can erode their trust in the leadership if they’re not actively seeing the behaviors exhibited in the actions and words of their leaders.”

The HBS paper asserted that by embodying the values they espouse, leaders enable employees to find meaning and value in their own work: “Members’ interactions with the organization and their actions on its behalf are not just transactional but are imbued with meaning. As members internalize the organization’s purpose, to the extent that their own actions further this purpose, they come to regard these actions as meaningful. They further view themselves as part of a valued community. They are motivated to exert effort on behalf of that community, to defend it when threatened, and to advocate on its behalf.”

Being able to connect individuals to the values of your organization is especially important when it comes to motivating Gen Y. Research has shown that for Millenials, job fulfilment hinges partially on believing in the vision and strategic direction their organization is pursuing in the world and feeling personally connected to it.

If leaders don’t uphold the values the company espouses, employees lose faith and begin to disengage. If they do, they inspire.

Ignites your potential and the potential of those around you

When your personal ambition is aligned with your company’s vision, you are more engaged, more productive and more able to reach your potential according to research. This is true not only for you, but for those you manage and motivate. When you feel corporate values are more closely aligned to your personal values, it creates intrinsic motivation.

Fernandes focuses on igniting the full potential in others, “Values-based leadership is defined by living, working and leading in alignment with your core values, principles, beliefs and purpose to, in turn, ignite the extraordinary potential in those around you.”

Values-based leadership has also been linked to creating a culture of creativity and innovation. The Journal of VBL article states, “When an individual has a personal and professional commitment to align personal values with those of the organization he or she works for, a powerful connection is created. This connection creates numerous possibilities for both individual growth and company productivity.” The article suggests that motivating a “work culture or atmosphere that sparks creativity” is increasingly a matter of customizing motivational strategies to align employee values with organizational values.

WALK THE WALK ON VALUES

So given how values-based leadership can positively impact your leadership potential, how do you begin to walk the walk? Perhaps the first question to ask yourself is what the organizational values really mean to you.

Conscious Manager recommends to,Develop a personal understanding of your organization’s values. Think about what the company’s values really mean to you and to your unique leadership style. You need to know which of your behaviors demonstrate those values. If the business’ beliefs and principles don’t have meaning for you, you won’t be able to make them meaningful for anyone else.” Ultimately, it’s your actions, not your words that speak to how well you represent values – in being a role model, in teaching the values, and in recognizing them. “Bringing values to life is a behavioral issue.”

Embodying Values is one of five key behaviors of great leaders, says Author Ken Blanchard. He asserts, “Leaders must establish, articulate, and enforce the core values of their organization. More important, they must model the behaviors that support the values.”

He suggests leaders ask these four questions:

“How can I integrate our core organizational values into the way my team operates?”

“What are some ways I can communicate our values to my team over the next thirty days?”

“How can I create greater personal alignment with our values on a daily basis?”

“How can I recognize and reward people who actively embody the values?”

Inspiring leaders motivate us towards a common goal. Values-based may be less a type of leadership, and more a requirement of it.

By Aimee Hansen

By Aimee Hansen

“Countless books and advisers tell you to start your leadership journey with a clear sense of who you are. But that can be a recipe for staying stuck in the past. Your leadership identity can and should change each time you move on to bigger and better things,” says Herminia Ibarra, professor of Leadership and Learning at INSEAD.

In an article entitled “The Authenticity Paradox” in Harvard Business Review’s January 2015 issue, Ibarra challenges the predominant views and momentum on authenticity to assert that “true to self” approaches can hinder leadership growth. She argues “a too rigid definition of authenticity can get in the way of effective leadership,” often keeping leaders from evolving as they gain new insight and experience.

“Because going against our natural inclinations can make us feel like impostors, we tend to latch on to authenticity as an excuse for sticking with what’s comfortable,” she explains. “In my research on leadership transitions, I have observed that career advances require all of us to move way beyond our comfort zones. At the same time, however, they trigger a strong countervailing impulse to protect our identities.”

Misunderstanding the Leadership Journey

How did we all come to revere “true to self” approaches? In her book ACT LIKE A LEADER, THINK LIKE A LEADER, Ibarra states the “holy grail of leadership development” that says you must navigate your way to leadership from a clear inner compass of who you are (inside-out development) is a fallacy derived from a research tradition of profiling highly effective leaders NOT the journey they took to get there. Ibarra’s research on the “development of leader identity” suggests that people become a leader by acting like a leader, which necessitates acting outside of your self-perceived identity rather than within it.

According to what she calls the out-sight principle, when it comes to leadership, what we do changes how we think, what we value, and who we see ourselves as – not the other way around. She writes, “Simply put, change happens from the outside in, not from the inside out.”

The Danger of Staying “True to Self” for Women

Ibarra spoke to us about how latching onto authenticity plays out for women. “The more common trap I see women falling into is not acting like a man but sticking too long to an authentic but outdated way of leading.”

She shared a scenario of role-transition in which both men and women were clearly out of their depths. “Women were more likely to try to prove their competence by demonstrating technical mastery over the long term; while men are more intent on making a positive first impression to create relationships.”

She explains how latching onto authenticity back-fired, “The women cited their reliance on ‘substance rather than form’ as a more ‘authentic’ strategy and thus as a source of pride; yet they were also frustrated with their inability to win their superiors’ and clients’ recognition.” She observed, “Despite the value they placed on authenticity, their cautious and protective behavior wasn’t necessarily true to self either, and they had a harder time enlisting others’ support because they were perceived as less adaptive and flexible than their male peers.”

Ibarra strongly emphasizes however “the divergent strategies of men and women are not due to issues of confidence or personality, i.e. women being more cautious, prudent or less risk taking and bold than men. What explains women’s heightened authenticity concerns is ‘second generation bias,’ defined as the powerful yet often invisible barriers to women’s advancement that arise from cultural beliefs about gender, as well as workplace structures, practices, and patterns of interaction that inadvertently favor men and accumulate to interfere with a woman’s ability to see herself and be seen by others as a leader.”

The antidote to that self-perception gap, of course, is leading. INSEAD research has shown that the more leadership experience women have, the less identity conflict they experience as a woman and a leader.

The authenticity paradox is especially acute for women in male-dominated companies. Ibarra told us, “Stepping up to leadership in male-dominated cultures is particularly challenging for women because they must establish credibility in cultures that equate leadership with behaviors that are more typical of men and where powerful female role models are scarce… If they ‘don’t look like a leader; to the seniors who evaluate their potential, they are less likely to get the assignments and sponsorship that are the heart of the learning cycle involved in becoming a leader.”

The Importance of Being “Adaptively Authentic”

In her HBR article, Ibarra encourages leaders to view themselves as works in progress with adaptive professional identities evolved through trial and error, acknowledging “That takes courage, because learning, by definition, starts with unnatural and often superficial behaviors that can make us feel calculating instead of genuine and spontaneous. But the only way to avoid being pigeonholed and ultimately become better leaders is to do the things that a rigidly authentic sense of self would keep us from doing.”

This takes more courage for women, because it can lead to a catch-22 as Ibarra shared with us, “When women are authentic, leading in less prototypical ways — crafting a vision collaboratively, for example, rather than boldly asserting a new direction — their contribution and potential is more likely to go unrecognized. But ‘chameleon’ strategies, that involve emulating the leadership styles of successful role models – as men are more apt to do – are less effective and less appealing to women in male-dominated leadership companies: they are evaluated negatively if they appear to be ‘acting like men’ and the styles that work for men are less likely to be a good fit for and appealing to them.”

In HBR, Ibarra proposes being “adaptively authentic”, a leadership approach that comes from embracing a playful attitude to identity rather than a protective one, a willingness to try out possible selves to figure out what’s right for new challenges.

Ibarra shared two thoughts with us for women under biased pressure to prove themselves as leaders, “First, often time you can play around with different ways of being in your side projects and extra curricular activities first, where the spotlight isn’t so bright. Second, you can’t underestimate the risk of doing just as you always have. At different points in your career you reach inflection points where the only way to ‘prove yourself’ is to just try new stuff because the old way clearly isn’t working.”

In HBR, she argues that being too internally focused can limit us, “Without the benefit of what I call out-sight — the valuable external perspective we get from experimenting with new leadership behaviors — habitual patterns of thought and action fence us in. To begin thinking like leaders, we must first act: plunge ourselves into new projects and activities, interact with very different kinds of people, and experiment with new ways of getting things done…Action changes who we are and what we believe is worth doing.”

Women and Adapting to Influence

Ibarra shared perspective on how women can influence leadership as they adapt to become better leaders, “Christine Lagarde (Managing Director of the IMF) has a lovely phrase for women: she says you have to ‘dare the difference,’ meaning dare to be different, to bring to your company your unique gifts, values and perspective as a woman and an individual. I can’t agree more.”

“But,” she cautions, “that doesn’t mean you don’t adapt to essential ‘leadership demands’ to think more strategically beyond your narrow area of expertise, to develop a full arsenal for selling your ideas to the people who have to buy in to make them reality, and to stretch your style so that you can inspire and persuade a more diverse audience. Being authentic doesn’t mean you just say ‘It’s not me to go out on a limb;’ it means you experiment until you find new ways of leading that work and also feel authentic.”

Observing gender diversity progress at top executive levels and in the Fortune 1000 boardroom is like watching an uncommitted jogger – we’re moving in the right direction, but where’s the pace?

INSEAD’s Van Der Hyden commented that reaching “historic highs” of 4.8% female Fortune 500 CEOs isn’t exactly impressive as it’s touted: “A more accurate statement is that when one starts at (or near) zero any positive change is (almost) infinite progress.”

In a recent article, Van Der Hyden points out that “the barriers (behaviors, labels, biases…) that prohibit the progression of women to the top are deep-rooted, pernicious, and ubiquitous… and much more prevalent than we imagine and recognise.”

These include serious pay disparities on top jobs, traditional-values skewed decision making, limiting perceptions around career path, women being mentored more but sponsored less than men, for a few.

Our founder and CEO Nicki Gilmour summed up 2014 boardroom figures as “Groundhog Day”: 17.7% of board positions are held by women in the Fortune 1000, a gain of 90 board seats during 2014. The US trails Europe in female board representation in S&P companies.

A recent study shows that the reason we may feel like we’re running in circles is that the boardroom has a revolving door.

“Running in Place”

A recent study entitled “Progress on gender diversity for corporate boards: Are we running in place?” analysed field data from more than 3000 companies across 9 years and found that voluntary gender equality efforts are hampered by a tendency towards gender matching – the tendency to pick a female board member when a female board member leaves and a male board member when a male board member leaves.

This is an obvious equation for perpetuating the status quo that the researchers point out could seriously undermine voluntary goals to build gender equality over time.

“The predominance of male directors results in a self-perpetuating outcome,” the researchers wrote. “The more women on the board, the better the chance they will further increase their representation, but these estimates suggest that it is a slow process, and not a gender-neutral one.”

The researchers conducted laboratory studies to understand the field evidence, and it revealed that the gender matching dynamic operates underneath stated and articulated thought processes. Participants judge gender as an insignificant factor when directly asked about it and give different reasons for their selections. “Yet, when controlling for these other reasons,” the researchers reported, “the gender of the departing candidate still plays a powerful role of determining the gender of the candidate selected.”

The researchers also found that talking about the importance of diversity did not increase the chances a woman candidate would be selected to replace a departing male executive. What did help was increasing the ratio of women in the candidate pool, but still a strong gender-matching effect remained.

In other words, banging the diversity drum doesn’t change boardroom composition towards greater gender equality.

Changing boardroom composition does.

The researchers report, “Our results suggest that the glacial pace at which women’s participation on boards is increasing may stem from a sub-conscious heuristic that guides people’s decisions towards using the gender of the departing director as a cue to the appropriate choice of a replacement…valuing diversity may not be sufficient to increase boardroom gender diversity.”

Getting Real about Results

Quotas, which can attract highly qualified applicants, are incredibly controversial but a more restrictive word for women is status quo. We can talk our way around diversity all day, and still not hit on the unconscious and ingrained dynamics that are at play even after everybody walks away from the table nodding their head, and indeed, while at it.

Researchers struggle to see how gender equality will show any real progression at a voluntary rate without public targets. Legislation and mandatory quotas are not generally favored in the USA environment. However, some non-quota initiatives recommended to improve boardroom diversity include “short-term goal setting, targeting, and disclosure, and a long-term focus on increasing the pipeline of qualified female board candidates.”

While women-led campaigns can push for results, getting more highly qualified at executive levels and in the boardroom comes down to companies delivering by taking up those initiatives with commitment, which poses a question.

What else are corporations truly committed to achieving that they do not set tangible, measurable, and reported targets for? And if they don’t set targets, are they committed?

By Aimee Hansen