Tag Archive for: 2018

2018 Year in Review: Looking ahead to 2019 and Beyond

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By Nicki Gilmour, CEO and Founder of theglasshammer.com

As 2019 is getting underway, I dare to feel slightly upbeat since figures show that there have been gains for women in board seats for the first time in ten years in the US with women making up 31% of newly appointed directors for 3000 companies between January and May of last year. Do not question me too deeply on my optimism as overall, there is still vast amounts of work to be done since there is a tenacious link at best between board and female management progress. And, before we get too excited, the number women on boards is only hoovering around 18%-20% overall regarding female board directors in big companies in the US. The European Union varies greatly country by country with some highlights and low lights which is interesting since culture is the variable element in a legislatively mandated arena. France is leading the charge with almost 35% women on boards with Nordic/Baltic nations (Sweden then Latvia next at around 30%) with Italy, UK, Germany and the Netherlands inching up around 26% female board representation. Asia is deemed to have the lowest female board numbers (around 8%) but higher numbers (40%) for senior female leadership roles than the US or most of Europe.

Why Such Slow Progress for Boards?

As research from Kellogg Insights (Northwestern) points out, the criteria for hiring women for boards puts an unfair standard on women that seems to not apply to men regarding their job title or experience. Also, there is the little elephant in the room regarding why perceptual euphoria is reached when a third of board are women, as opposed to not putting unconscious putting limits on it as what we are really saying is we expect one gender to continue to  dominate decision making. Power sharing is never really that if women are expected to not exceed 30% of board representation, (if that is even reached) whereas men are being implicitly expected to hold 70-100% of it for the near and far future despite the ten year (at least) claim that women are graduating in greater numbers from university.

Back to the Future?

Should we re-read “Men and women of the corporation?” This amazing book written almost forty two years ago seems to be still relevant today Rosabeth Moss Kanter states in an interview to (another favorite) Robin Ely in HBR, via Forbes,

“The main idea in Men and Women of the Corporation is about institutions and self-perpetuating cycles. It’s about the interplay of structure and behavior. If you observe behavior—like a woman seems to be less ambitious in a particular situation—do you conclude “Women don’t go for success,” or do you conclude there’s something about that situation that’s evoking a certain kind of behavior. I looked inside the company, and I looked at the evidence about gender roles outside the company, in society. There was always an interplay. There were women in management, but they tended to be concentrated in the more routinized functions. And if you’re in the more routinized functions, it’s hard to break out, because you’re not being rewarded for independent judgment, and we still have that today, with the notion that women lack “vision” compared to men……. What would account for ambition or a lack of ambition? Opportunity. That’s pretty simple. If the door is open, you can aspire to go through it. If it doesn’t seem to be open, you can’t. In the company I wrote about in Men and Women, a lot of it had to do with the placement mechanisms.”

This book was published in 1977. It is 2019 and frankly we have seen such a fast rate of change in every other aspect of life, but not diversity.

Most corporations despite their diversity programs and networks and sponsoring of gala tables, do not have the faintest notion of what they need to do to see real change. Even Robin Ely’s paper on Diversity and Difference is twenty three years old and her “new” and third paradigm ( and a good one) seems like new news since most firms are bumbling around thinking they need certain groups to sell to same demographics or worse in denial of differences without understanding the real work needed to be done.

Wider Society- Gains and Losses.

Over the years, I have written pieces on how culture affects what happens inside and outside of the office here on this site, even just last year in the review of the 2017 year, and it is the core backbone of how to advance women at work and better this and other societies. We all to a lesser or greater degree have bias  as whether we want to admit it or not, its cognitive process and we can blame our brains. It is what we are going to do about over-ridding our brain that interests me as that will divide the evolved and the unevolved on this topic.

These past two years we have seen the use of backlash as a fascinating mechanism ( not the only one, but one that should be named). The first reflex by some was the whitelash of having the first Black President (I use the word Black over African American because the reflex was based on that definition). The second reflex was the testing assumptions exercise regarding ambivalent sexism when it comes to patriarchy and power of the Presidential US election with Trump v. Hillary. The third reflex of creating the most diverse US government to confront the highest office’s sympathies and policies. The end result means a more diverse government, but it is still worth nothing Congress is still 80% male, 80% white and 92% Christian so there are parallels with the corporate construct of a few is enough, if not too many, while dominant legacy groups never get the same restrictive belief measurement. Double standards still are very much at play and the African writer Chimamanda Ngozi Adichie who wrote “We Should all be Feminists” eloquently talks of this.

Those firms who do understand the whole picture of diversity as a change projects as opposed to Noah’s Ark are seeing the rewards of it, despite a continued backdrop of assumed power and authority by one gender and an overarching air. Yes, we have seen assumed authority and credibility challenged and lessened with #metoo, LGBT and other advocacy efforts creating bottom up change of outdated or inequitable decisions from flawed systems. But, there is still a strong tolerance of unchecked behaviors for one group over all others and it is dependent on which body and skin you were born into and very little else.

Conclusion

The system needs to always be addressed for transformational change to happen. Leaders and people have behaviors that create impactful actions and whatever the intention is, the impact is what matters. Structures and promotional mechanisms are a very important thing to do, start there because let’s face it, people didn’t stop smoking on airplanes because it was the “right thing to do”. Mindsets and incentivizing structures are more closely related than we think!

Read all Year In Reviews here (10 years worth to compare and measure organic change or the lack of it for yourself).

About Nicki Gilmour

Nicki founded theglasshammer.com in 2007 and has published more than 8000 articles on advancing women at work. She has undertaken deep study at Teachers College, Columbia University to understand the systemic cause and effect of power and authority as it pertains to diversity, performance and change in workplace and wider culture. Nicki has a masters in individual/organizational psychology with a specialization in change leadership and an executive coaching certification (masters level) specializing in the neuroscience of coaching regarding subconscious mind and the behavioral implications regarding goal setting and execution. Nicki has clients in Fortune 500 and financial services all over the world and can be reached nicki@theglasshammer.com

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Workplaces that Work for Women: Experiences Matter – The 2018 Catalyst Awards

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By Nicki Gilmour, CEO of theglasshammer

My takeaway from the 2018 Catalyst Awards and Dinner is that owning your experiences is the first step and the second step is to not let them negate other people’s experiences if you are truly going to be a man or a woman who is going to see progress in our lifetime for gender equity.

Catalyst, the oldest and leading research and advisory nonprofit organization for advancing women at work, has a conference that is second to none for translating theory and research into practice with CEOs of major companies and theglasshammer.com was honored to attend the annual conference.

‘Workplaces that work for women, are workplaces that work for everyone’ was the theme and mantra of the day, with great companies getting to share some of the best practices that they have implemented to understand results beyond the rhetoric. And, the sub theme of the day was how to be a male ally or gender champion as men in the room spoke of how they wanted to see change. A stunningly sincere and impactful dinner speech by Carnival Corporation (Cruise Lines) CEO Arnold W. Donald, the dinner chair of the gala, created a genuine sense that some men really get it. Quoting Maya Angelou saying “When you know better, you do better” regarding gender equality and diversity. Mr. Donald spoke of his own experiences as a man of color while acknowledging humbly and implicitly that he knows experience does not in itself equal enlightenment; although for me, he was the most enlightened man of the day. It is so important to hear people and more importantly men to acknowledge that other people may individually or systemically due to their social identity (gender, ethnicity, orientation, nationality) have experiences that are not yours and that does not invalidate yours or theirs. I heard this man recognize his male privilege in a way which showed me real commitment to being an ally because his foundation was one of acceptance, not denial around his own gender’s historic position at work.

Deborah Gillis, President and CEO of Catalyst spoke at lunch regarding this topic of “how to” be a male ally or champion of women, advising the confrontation of the fact the level playing field has not always been there, and how men can “call it out” when everyone’s voices are not being heard.

She stated that Catalyst wanted to send out a beacon of hope in this watershed moment of #Metoo. She asked rhetorically, “How can we focus (on work), if we don’t feel safe?” and later in breakout sessions, Hilton panelist Laura Fuentes, SVP, Talent & Rewards, and People Analytics reiterated the need for psychological safety. Fuentes commented that behaviorial data was part of the ongoing evaluation and development process for managers which created an accountability to those who they lead and to the values and culture of the firm.

This method of actually measuring opinion and perception was also discussed by panelists from West Monroe Partners who took steps to formalize policy and communicate it in their firm. They did this so that perceived cultural norms such as time off and flexibility could be used positively and inclusively for all and equally implicit negative norms could be addressed also. Betsy Bagley, Senior Director and Consultant, Advisory Services, Catalyst and Katherine Giscombe, PhD, Vice President and Women of Color Practitioner, Advisory Services, Catalyst skillfully moderated this discussion around what actually can be done to create better workplaces for women with an organizational model worth checking out in Catalyst resource section.

Carla Harris, Vice Chairman, Managing Director and Senior Client Advisor at Morgan Stanley led a superb closing session with her usual candid and engaging style, opening with, “we cannot manage, the way we were managed”.

Harris explained first how to get to management and the important difference between performance and relationship currency. In her “pearls” (of wisdom) session, she explained how sponsors do not need to know the good, the bad and ugly, but rather, “the good, the good and the good”. She advised women and men in the audience to understand that performance currency has diminishing returns, as the baseline is always to do a great job but to understand that over time people come to expect excellence from you. She stressed the importance of relationship currency in the advancement formula. She also stressed the importance of improvement via feedback saying, “data is your friend, you cannot fix it, if you don’t know its broken.”

Regarding leadership and change regarding diversity, Harris stated, “I cannot believe that three decades later, we are still talking about the business case for diversity. If you still aren’t clear,” she quipped, “I will tell you right now” and went on to explain that it’s about innovation and to innovate you need a lot of perspectives and that comes from multiple experiences and that experiences are born from having different people in your team.

Harris explained that people need to be courageous in soliciting other people’s opinion and that the trait of courageousness is needed for intentionality to happen for change with accountability and consistency present.

The initiatives that were recognized this year were The Boston Consulting Group with their Women@BCG, IBM with Leading the Cognitive Era Powered by the Global Advancement of Women, Nationwide with Our Associates’ Success Drives Business Success and Northrop Grumman Corporation with Building the Best Culture, Leveraging the Power of Women.

Great work, Catalyst! And good luck to Deborah Gillis in her new role.

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Men: It’s Easy to Be a Workplace Ally – Here’s How

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happy man with women

Guest contributed by Deborah Pine and Trish Foster

By now it’s no surprise to read that, in 2017, women still face more workplace challenges than men.

According to McKinsey’s 2016 Women in the Workplace report, more than 75 percent of CEOs include gender equality in their top ten business priorities, but progress is still frustratingly slow.

While women can and do make progress alone, more and more companies are discovering a secret weapon to achieve gender balance – male allies. Men, if you truly want to support women in the workplace, there are practical (and relatively easy) steps you can take immediately. Remember that even incremental changes in your behavior might help the women you work with. Here’s how you can help.

Recruit women

In doing so, recognize that some of the best candidates might not come to you – you might need to seek them out. Why? Because while men apply for jobs when they meet 60 percent of the hiring criteria, women wait until they think they’ve met them all. So search for female candidates via LinkedIn, references, internships, and by making sure your hiring committees put women and other diverse candidates on the slate.

Actively promote women and raise their visibility

Encourage them to apply for jobs with more responsibility even if they haven’t met all of the requirements. Why? Because women tend to get promoted based on their accomplishments, men more so based on potential. And a McKinsey/LeanIn.Org report shows that men get promoted at a greater rate than women in the first few years of their careers. Research suggests that women benefit by seeing strong female role models ahead of them in the pipeline. Help make that happen by raising the visibility of women in your organization.

Evaluate performance fairly

Start by being aware of gender bias in performance reviews, since research shows that male performance is often overestimated compared to female performance. In fact, gender-blind studies show that removing gender from performance-based evaluations improves women’s chances of success. Provide constructive criticism and be honest and fair, just as you would with a man.

Be aware of unconscious bias

It’s now well-established that all of us are biased. That’s why so many companies use unconscious or implicit bias training as an essential step in developing men as allies programs. You can tap into plenty of online resources to learn more about implicit bias on your own.

Be a mentor, or better yet, a sponsor, to a woman

Data supports the notion that women who have both female and male mentors get more promotions and higher pay. In addition to mentoring, consider actively sponsoring a woman – remember that sponsors go beyond mentoring by creating tangible workplace opportunities for their protégés. For example, don’t be afraid to take a female colleague to lunch or invite her to an outing, as you would with a male colleague. Professional opportunities often arise in such social settings.

If you have parental leave, take it

We can’t achieve gender parity if women are the only ones taking child-care leave. As Liza Mundy writes in The Atlantic, “The true beneficiaries of paternity leave are women.”

Establish accountability metrics

Set personal diversity and inclusion goals, and encourage your company to establish diversity and inclusion goals for all managers, tying them to reviews and compensation. Accountability produces results!

Don’t ‘manterrupt’ when a woman is speaking

Research shows that men interrupt women far more than they interrupt other men. Actively work to listen more than you speak, and even better, visibly solicit and affirm input from women in meetings.

Be an advocate

Have your female co-worker’s back when she’s not in the room and call out unfairness and bias when you see it. Talk to other men to raise awareness about gender diversity and remember that silence can be misinterpreted as support for the status quo.

Share the housework at home and the office

For women to succeed, they need an equal division of labor at home and at work. Honestly evaluate whether you are sharing chores at home ranging from childcare to cleaning, and do the same at work, raising your hand for the tasks women so often assume, like organizing social events.

Your actions have the potential to make a major, positive difference not just in the lives of your female peers, but in your own life, your work environment, and your company’s success.

Deborah Pine is executive director and Trish Foster is senior program director for the Center for Women and Business at Bentley University in Waltham, Mass.

Disclaimer: The opinions and views of guest contributors are not necessarily those of theglasshammer.com

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Getting What You Want in 2018

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Nicki-Gilmour-bioBy Nicki Gilmour, Executive Coach and Organizational Psychologist

Happy New Year!

Most of us have new resolutions and all of them will rely on a behaviorial change in their essence, as they require action. If you have figured out what you want (and what you don’t want) and have named this as a future state, then congratulations, the first part is done. But, now the goals are on paper, will you behaviorally do what you need to do to really achieve them?

The good news is that you are in charge of your choices.

The bad news is that your unconscious mind can totally hijack best laid plans by creating competing agendas. How does this show up? What saboteurs are lurking? What fears do you harbor that stop you from achieving your goals? Well, subtle behavioral conflict often happens and what you don’t do to meet your goals is worth deeper examination.

Changing or leaving your job is a common example of where you may espouse that you want to change jobs but here you are two years later still in the same spot. Maybe you have been looking, maybe you have even sent out a few resumes, but my bet is that there is truly something within yourself stopping you from doing what you need to do to get what you want. This might look like logic on the surface, like you tell yourself you don’t have time to network or you need more experience to apply. But, the interesting part of all of this is that in reality you are probably holding assumptions and beliefs that are stopping you from actioning your goals. Continuing with the “logic”, the “no time” reason is usually about a fear, and this can be anything from fear of not getting the job, to fear of not performing in the job, to even just a baseline rejection issue as well as many things including fear of what the next workplace culture might be. Sticking with “the devil you know” comes up more than you can imagine for people. Many of my clients are amazing, talented, experienced executives – women and men from different industries and they are also very human. We are all a product of our past experiences and our cultural benchmarks that often scar us from the cradle to the grave with “the way it is.”

Now, that is not to say that systemic factors are not at play, from biased hiring processes to saturation in your marketplace and turbulent external conditions. But, people get hired in up and down markets and it is the internal dialogue that you have with yourself that matters. Mindset work is key, as by understanding your own paradigms and mental models you can truly formulate practical strategies. I say this because I spent significant time in the past several years studying and researching why people fail to execute on their espoused plans from organization diversity plans to individuals who want things to change. The psychology of saying one thing and doing another is fascinating but we all do it to some extent and it happens because of cognitive dissonance or competing agendas propped up by deep implicit beliefs.

So, if you want to get to a different, better, future place than where you are now, please call me for an exploratory chat as we now have a full service sister coaching firm – Evolved People Coaching and we would be happy to find the right coach for you.

Here is to a great 2018!

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Happy New Year!

Happy New Year

Happy New Year!

We are returning to your screens on Monday 9th January but we wanted to share with you the following opportunities:

This is our eleventh year of writing great content, career advice and exploring the research on advancing women at work and to that end we are looking for great writers, guests posts and people to profile.

For profiles: we profile senior women (Voice of experience profiles are for C level, SVP and Managing Directors ) and amazing “Mover and shakers” (VP’s ) in financial and professional services, technology firms and Fortune 1000 companies. We tend to not cover entrepreneurs because we believe the value of the glasshammer and our niche is to inform and empower women when they want to stay in big business and navigate that terrain.

We have themes as well as columns so we are looking for women to profile for Black History Month, Asian Heritage, LGBT leaders to name a few. International Women’s Day is everyday for us but open to posts for the month of March also.

If you want to write (paid as a journalist ) or contribute (non paid as you have a bio for your own expert service at end of column) then email and send unique posts to louise@theglasshammer.com

Finally, we want to tell you about what we have learned eleven years and 8000 articles later investigating how to empower women and their advancement. The conclusion in one word is “coaching”. There is no force more powerful than having a good coach as it pertains to figuring out how to get what you want and have a solidly good time doing it. Nicki Gilmour, CEO and Founder of theglasshammer.com has launched Evolved People Coaching for individuals and groups.

If you want to reserve an exploratory chat at no cost to see if coaching can help you, please email nicki@theglasshammer.com to find a time to talk.

Lets make 2018 the best yet.

Theglasshammer.com team

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