By Aimee Hansen
As we enter Asian-Pacific American Heritage month, we can say this about the bamboo ceiling: no matter the myriad of individual, cultural, and organizational factors holding it in place, it’s likely to be costing businesses.
As we look to Asian American women at the top of corporate leadership, Indra Nooyi, Chairperson and CEO of Pepsi Co (for a decade now), ranks #2 in Fortune’s 50 “Most Powerful Women in Business”and #15 in Forbes’“The World’s 100 Most Powerful Women”.
But Nooyi is the only Asian American woman represented in the Fortune ranks and joined only by Chinese-born Weili Dai, Cofounder-President of Marvell Technology Group Ltd, at #95 in Forbes list.
Catalyst data has shown that Asian women make up only 4.4% of manager and above level positions and under 2% of executive positions in S&P 500 companies and 3.7% of board seats. If you really want to know about successful Asian American women business leadership in the U.S., you have to look at a different list.
Self-Made Women Who Grow Businesses
In May, 2015 Forbes introduced a new women in business success list – “America’s Richest Self-Made Women” – which tells a different story about Asian women at the top of successful business ventures in the U.S.
Asian American women claim nine of the 50 spaces across various industries – including #4 (Jin Sook Chang – retail), #13 (Peggy Cherng – food), #14 (Thai Lee – tech), #15 (Neerja Sethi – tech), #21 (Weili Dai – semiconductors), #29 (Jane Hsiao – biotech), #30 (Jayshree Ullal – tech), #34 (Vera Wang – fashion), and #41 (Sachiko Kuno – pharma).
Nearly one in five of the richest self-made women are Asian Americans. Thai Lee’s SHI International is the largest female-owned business in the US according to Forbes and one of the largest minority-owned businesses.
The Wall Street Journal also sums up, based on a new report from the Center for Global Policy Solutions, that minority-owned businesses were “a key driver of business and job-creation”between 2007-2011, responsible for 72.3% of new jobs. The most dramatic shifts were among female entrepreneurs – and most of all, Asian Americans.
The number of Asian American women owned businesses increased by 44% and those hiring paid employees by 37.6% during that time, and these businesses also witnessed an uncommon growth in sales.
According to the center, catalyzing the share of businesses lead by minorities to mirror the minority share of the labor force would result in 1.1 million more businesses, nine million more jobs, and $300 billion in income for workers.
The under-representation of minority female leadership, and resulting missed financial opportunity, is not limited to entrepreneurship. It’s also present with the missing Asian American leaders in corporate America.
The Employee-Executive Gap
Last year, a diversity study across five companies entitled “Hidden in Plain Sight: Asian-American Leaders in Silicon Valley”by Ascend demonstrated that, as put by The Atlantic, “Asian Americans professionals aren’t being promoted”and that showed especially true for women.
The study found that while 27% of professionals across five major tech firms were Asian American, fewer than 19% of managers and less than 14% of executives were. But for Asian American women in the sample, only 1 in 285 were an executive (versus 1 per 201 for Asian Men, 1 per 123 for white women, and and 1 per 87 for white men).
The report states, “The ‘Asian effect’ is 3.7X greater than the “gender effect”as a glass ceiling factor. The Asian effect was measured at ~154% for both men and women. The gender effect was measured at ~42% for both whites and Asians.”
According to The Atlantic, “Rather than blatant discrimination, report coauthors Denise Peck and Buck Gee (and Janet Wong) say, this disparity is a result of implicit biases. They say that Asian Americans need to learn the leadership skills that corporate America values, such as adapting public speaking skills to fit their company, while the executives themselves need to learn how to best retain and promote Asian American talent.”
The Glass Hammer has previously written about the barriers of success for Asian women facing two ceilings (glass and bamboo) that add to a greater whole – barriers such as cultural differences and culturally internalized norms, cultural stereotypes and expectations, social perception and self-perception, and the imposter syndrome.
The report authors identify “three major Asian leadership gaps: a gap in awareness and expectations, a gap in role models, and a gap in behavior”and asserts that both Asian American professionals and companies need to take steps in closing these gaps that contribute to many professionals in “most successful racial group in the United States”from being promoted to leadership roles in tech businesses.
Jane Hyun, author of Breaking the Bamboo Ceiling, speaks to the misperceptions that can come from cultural factors such as holding back to show respect, as well as the importance of self-promotion. “…I realized it’s not just about working hard, but knowing how to communicate what you’re doing, having the right mentors and sponsors, and connecting with people in a way that people understand what you’re doing and the value of what you’re trying to achieve as well.”
Closing the Bamboo Gap
Forums such as The Asian American Business Roundtable, which held its inaugural summit in January, help to address the gaps. One of the specific objectives is to increase the visibility and presence of Asian Americans in the U.S. business area, and the summit included panel discussions with women trailblazers sharing insight on their success.
Where strong cultural gaps exist, the work needs to come from both sides, but one thing is clear: If nearly 1 in 5 of the most monetarily successful self-made women (read: bosses) are Asian American, then the potential for leadership in the corporate world is greater than what is being realized, and that’s a gap that could be costing businesses more than they think.
The Bamboo Ceiling Could Be Costing Business
Career Advice, This Month's FeatureAs we enter Asian-Pacific American Heritage month, we can say this about the bamboo ceiling: no matter the myriad of individual, cultural, and organizational factors holding it in place, it’s likely to be costing businesses.
As we look to Asian American women at the top of corporate leadership, Indra Nooyi, Chairperson and CEO of Pepsi Co (for a decade now), ranks #2 in Fortune’s 50 “Most Powerful Women in Business”and #15 in Forbes’“The World’s 100 Most Powerful Women”.
But Nooyi is the only Asian American woman represented in the Fortune ranks and joined only by Chinese-born Weili Dai, Cofounder-President of Marvell Technology Group Ltd, at #95 in Forbes list.
Catalyst data has shown that Asian women make up only 4.4% of manager and above level positions and under 2% of executive positions in S&P 500 companies and 3.7% of board seats. If you really want to know about successful Asian American women business leadership in the U.S., you have to look at a different list.
Self-Made Women Who Grow Businesses
In May, 2015 Forbes introduced a new women in business success list – “America’s Richest Self-Made Women” – which tells a different story about Asian women at the top of successful business ventures in the U.S.
Asian American women claim nine of the 50 spaces across various industries – including #4 (Jin Sook Chang – retail), #13 (Peggy Cherng – food), #14 (Thai Lee – tech), #15 (Neerja Sethi – tech), #21 (Weili Dai – semiconductors), #29 (Jane Hsiao – biotech), #30 (Jayshree Ullal – tech), #34 (Vera Wang – fashion), and #41 (Sachiko Kuno – pharma).
Nearly one in five of the richest self-made women are Asian Americans. Thai Lee’s SHI International is the largest female-owned business in the US according to Forbes and one of the largest minority-owned businesses.
The Wall Street Journal also sums up, based on a new report from the Center for Global Policy Solutions, that minority-owned businesses were “a key driver of business and job-creation”between 2007-2011, responsible for 72.3% of new jobs. The most dramatic shifts were among female entrepreneurs – and most of all, Asian Americans.
The number of Asian American women owned businesses increased by 44% and those hiring paid employees by 37.6% during that time, and these businesses also witnessed an uncommon growth in sales.
According to the center, catalyzing the share of businesses lead by minorities to mirror the minority share of the labor force would result in 1.1 million more businesses, nine million more jobs, and $300 billion in income for workers.
The under-representation of minority female leadership, and resulting missed financial opportunity, is not limited to entrepreneurship. It’s also present with the missing Asian American leaders in corporate America.
The Employee-Executive Gap
Last year, a diversity study across five companies entitled “Hidden in Plain Sight: Asian-American Leaders in Silicon Valley”by Ascend demonstrated that, as put by The Atlantic, “Asian Americans professionals aren’t being promoted”and that showed especially true for women.
The study found that while 27% of professionals across five major tech firms were Asian American, fewer than 19% of managers and less than 14% of executives were. But for Asian American women in the sample, only 1 in 285 were an executive (versus 1 per 201 for Asian Men, 1 per 123 for white women, and and 1 per 87 for white men).
The report states, “The ‘Asian effect’ is 3.7X greater than the “gender effect”as a glass ceiling factor. The Asian effect was measured at ~154% for both men and women. The gender effect was measured at ~42% for both whites and Asians.”
According to The Atlantic, “Rather than blatant discrimination, report coauthors Denise Peck and Buck Gee (and Janet Wong) say, this disparity is a result of implicit biases. They say that Asian Americans need to learn the leadership skills that corporate America values, such as adapting public speaking skills to fit their company, while the executives themselves need to learn how to best retain and promote Asian American talent.”
The Glass Hammer has previously written about the barriers of success for Asian women facing two ceilings (glass and bamboo) that add to a greater whole – barriers such as cultural differences and culturally internalized norms, cultural stereotypes and expectations, social perception and self-perception, and the imposter syndrome.
The report authors identify “three major Asian leadership gaps: a gap in awareness and expectations, a gap in role models, and a gap in behavior”and asserts that both Asian American professionals and companies need to take steps in closing these gaps that contribute to many professionals in “most successful racial group in the United States”from being promoted to leadership roles in tech businesses.
Jane Hyun, author of Breaking the Bamboo Ceiling, speaks to the misperceptions that can come from cultural factors such as holding back to show respect, as well as the importance of self-promotion. “…I realized it’s not just about working hard, but knowing how to communicate what you’re doing, having the right mentors and sponsors, and connecting with people in a way that people understand what you’re doing and the value of what you’re trying to achieve as well.”
Closing the Bamboo Gap
Forums such as The Asian American Business Roundtable, which held its inaugural summit in January, help to address the gaps. One of the specific objectives is to increase the visibility and presence of Asian Americans in the U.S. business area, and the summit included panel discussions with women trailblazers sharing insight on their success.
Where strong cultural gaps exist, the work needs to come from both sides, but one thing is clear: If nearly 1 in 5 of the most monetarily successful self-made women (read: bosses) are Asian American, then the potential for leadership in the corporate world is greater than what is being realized, and that’s a gap that could be costing businesses more than they think.
Working hard? How is the teamwork at home?
Career Advice, Work-LifeAll relationships start in 1st Gear. Let’s take a romantic relationship for example. You begin slowly getting to know each other, spending leisurely hours talking about what you like and don’t like, want and don’t want so you can become good friends or even mates. Then you reach a shifting point-for weeks you’ve been so obsessed with your “startup relationship” that friends and family are leaving messages, “Where have you been?” No, you didn’t move out of town or leave the planet. You’ve been in the preoccupying, all-absorbing, time-consuming 1st Gear of Relationship!
Committed, you shift to 2nd Gear, de-focus on each other and re-focus on the rest of your lives such as projects, deadlines, appraisals, promotions and bonuses. Productive and competitive again, you work long and hard to plan your wedding and pay for it, find a home and furnish it, fund IRAs or 401Ks, buy stock, and build your client base.
Ah, it seems like you’re accomplishing so much together but actually you’re accomplishing more and more apart with taking care of your new home, starting your family, dropping off kids and picking them up, babysitting for each other so you can attend meetings and take clients to dinner. Now you’re doing more and more separately so you have less and less in common. Division of labor is what you call it but loneliness is what it feels like. And what about your plans and dreams, the unique contributions you want to make in your lives? There’s no time or energy for that now. Increasing pressures, longer hours, more disappointments, misunderstandings and arguments until you reach a choice point.
Do you choose to shift to 3rd Gear together and find solutions? “Honey, we love each other dearly. What can we do to re-create our relationship? To make time to talk for hours like ‘the good ole days’, to get to know each other again, to plan and dream our future. Can we find a regular sitter and set up a date night? Or take a class or start a project we can share and enjoy?”
A quick overview:
1st Gear is for starting and keywords include: new, basic rules, safe/dangerous, right/wrong, good/bad, should/shouldn’t, have to/must. You need to downshift to handle change, expected or unexpected… to slow down to hear about your child’s day or study for your CFA exam. Or handle accident, injury or illness… a sick child, spouse, parent or friend.
2nd Gear is for producing and competing and keywords include: more-better-faster, win/lose, longer/harder, deadline, profit, bonus. Today we spend most of our time accelerating in 2nd Gear.
3rd Gear is for creating and innovating, co-dreaming and cooperating and keywords include: Aha! realize, discover, recreate, innovate and renew.
Yes, from time to time you’ll be in the same gear at the same time and will be learning together, producing together, or creating together. But sometimes you won’t and there will be Mis-Gear-Matches so it’s essential for you to not only recognize which gear you are in, but also which gear your partner, child or client is in. What their gear-needs are and shift gears to meet them.
Now that you know more about the Three Gears and when each is needed, it is time to begin shifting up, and down, at the right time in all your relationships so you can have more fun and romance. And feel more fulfilled together at work and at home.
Guest Contributed By Susan Ford Collins
Susan Ford Collins has been called, “America’s Premier Success and Leadership Coach” by CNN. Collins is also the author of The Technology of Success book series which includes, The Joy of Success: 10 Essential Skills for Getting the Success You Want, (October 2015).
Change Yourself to Change the World
Career Advice, Career Tip of the Week!This is very close to my heart as I undertook a Change Leadership masters at Columbia University in the City of New York (I highly recommend this course to all executives, it is life changing. ) and a big part of the work we did there was using ourselves as tools of change by first understanding who we were, where are biases lie and looking at our appetite for challenging the status quo. That is what change work is! And you would be amazed at the levels of denial most people have around what constructs we all collude to keep in place.
So, start with you. Don’t say you want to have more diverse people in your team and then hire a man, don’t constantly look to men as the authorized experts on every topic and don’t discount yourself as the expert either. If you have got it, flaunt it as so many women I know are less aware than they should be off how equally or possibly more skilled they are than other counterparts yet are happy to defer to them.
Ultimately, it is about owning your influence to effect change!
By Nicki Gilmour, Executive Coach and Organizational Psychologist
Contact nicki@theglasshammer.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work
Voice of Experience: Wendy Yun, Managing Director, Goldman Sachs
Voices of ExperienceBuilding a Successful Career from Past Experiences
Yun began her career as a private practice attorney focusing on securitizations and structured products. She joined Goldman Sachs in 2006 and now oversees a team of lawyers and negotiators who cover derivatives and other products globally on behalf of the firm’s Investment Management Division.
While one of her proudest professional achievements is her promotion to managing director in 2012, she says she is equally proud of her role in helping members of her team develop their own voice and identity as professionals.
Reflecting on her career, Yun has realized the importance of being open to new challenges and of maximizing new opportunities. As a junior lawyer, she hoped to specialize in collateralized loan obligations and other securitized products, but was often assigned other types of deals and transactions as well. “Initially, I thought these projects were a distraction from my primary focus,” she says. “But over time I realized that having the opportunity to work on a variety of assignments helped me become a better lawyer by diversifying my skill set and expanding my outlook.”
And, she adds, learning opportunities that shape your perspective may come from jobs or experiences that might not be related to your current career path. “I tell junior lawyers that having a range of experiences, including waitressing in high school or working as a legal assistant before law school, helped me develop interpersonal and other skills that I rely on today in my current role,” Yun noted. “I learned early on that you must be adept at multi-tasking and prioritizing competing requests while simultaneously being sensitive to your clients’ specific needs and preferences and managing different personalities.”
That mindset will serve professionals well throughout their careers, which often take twists and turns they don’t envision, Yun says. In her current role, Yun spends an increasing amount of time analyzing and implementing new regulations that apply to derivatives and other products utilized by her businesses. While the work deviates from the transactions and trading agreements that her team negotiates, she finds it fascinating to observe the process of how new regulations are developed through her involvement with industry trade associations and meetings with regulators.
She also finds it important to maintain a global perspective on understanding how rules from multiple jurisdictions might differ. “As we support global businesses, we constantly have to be aware of how various regulations could affect our transactions with other multi-national organizations and our clients worldwide.”
Opportunities for Women
Yun has seen increased opportunities for women in the financial sector and is active in helping others build their skills. She believes that fostering women’s ambition can start at an early age and currently mentors a high school junior who is preparing for college through the Student Sponsor Partners program. She also serves on the Women’s Leadership Council of her alma mater Trinity College in Hartford, Conn., to help prepare female graduates to enter the workforce.
In addition, Yun mentors junior people at the firm and encourages them to develop their professional identity as thought leaders. “At Goldman Sachs we have a culture that encourages teamwork, but women also need to find their own voice and develop leadership skills.”
Yun finds that some women, even at senior levels, may be more risk adverse than male counterparts in taking positions, sharing views or asking questions. Over time and based on the responsibilities that Yun has been given in the course of her career, she has developed a greater willingness to express her perspectives among leaders in the business, with colleagues in her department and others in the industry. She also recognizes the importance that mentors have had in helping her to develop this greater confidence. “I would encourage women to seek advice and feedback from peers or mentors and not hesitate to ask questions and share thoughts,” she urges. “Take advantage of the support network you have through mentors, sponsors and colleagues.”
Use Travel to Develop a Global Understanding
An avid traveler, Yun encourages everyone to get out of their comfort zone and travel to develop a global perspective of the world. She cites her studies in Moscow as an experience that instilled in her a new outlook at a relatively young age. “Entering a culture where people did not have access to basic goods fundamentally changed my outlook and priorities,” she says. “Travel positively alters your view of not only global issues, but also your perspective of your own life.”
Why Real Executive Presence is Not Only About Making Impressions
Career Advice, Office PoliticsWhen it comes to possessing successful leadership behaviors, C-Suite females rate themselves virtually the same as male executives. But having what it takes to be a leader and being perceived equally as one are different things.
In a recent INSEAD article, Dr. Caroline Rook shared that an investigation of 1,167 female and male C-suite executives revealed “no meaningful differences between the way men and women rate themselves on twelve leadership behaviors attributed to successful global leaders.” In fact, Rook found that in some industries women were more likely to self-rate rate higher than men did on emotional intelligence and team-building.
An Elusive Bridge Between Ability and Success
Experts may advise on how to cultivate it or even be aware of what detracts from it, but executive presence remains elusive. Fast Company has called it “the intangible career trait that you need to succeed.” It’s easier to recognize than describe. It’s been approximated with the words “gravitas”, “charisma”, and the ability to “command a room.” It’s also been called the “workplace X factor”. Executive presence seems to be a Gestalt mosaic of qualities exuded by select leaders which, subjectively perceived, makes their whole greater than the sum of their parts.
Silvia Ann Hewlett, Ph.D., author of Executive Presence: The Missing Link Between Merit and Success, told Fast Company that executive presence is “a measure of image – a dynamic mix of gravitas, communication, and appearance.” According to Hewlett and many other experts in this space, executive presence is the bridge you build between your abilities and advancing – because merit alone is unlikely to get you there.
“Executive Presence” Brings Men to Mind
In their study, “Understanding Executive Presence: Perspectives of Business Professionals”, researchers Gavin Dagley and Caderyn Gaskin explored executive presence through in-depth interviews with 34 Australian business professionals with expertise in the effectiveness of organizational executives.
The researchers concluded that “a person with executive presence is someone who, by virtue of how he or she is perceived by audience members at any given point in time, exerts influence beyond that conferred through formal authority.”
Because executive presence is easier to perceive than describe, the researchers began with asking the participants to nominate four people who they thought of as having executive presence, and from that point they explored what executive presence was.
71% of participants brought up and described male examples, women doing so (75%) even more than men (65%). None only brought up female examples. Some participants realized during the interview they were speaking only about men, and self-corrected to include women, but their initial inclination was already clear.
Are the Characteristics of Executive Presence impossibly male?
The researchers found that executive presence is to some extent in the eye of the beholder. One person may perceive an executive to have substantial presence, while others may be less impressed.
They also found that executive presence is not entirely impression-based, something a leader exudes from the first impression. Rather they found that sustained perceptions of executive presence were a sum of initial contacts and evaluations over an extended time of more exposure.
Of the ten characteristics of executive presence they identified, five were based on impressions during brief contacts which we would argue are heavily gendered making it tricky for women to be measured with the same yardstick since historical notions of status are just so, well, male?
Gender and “Executive Presence”
Dagley and Gaskin found that “executive presence is located in the perceptions of audience members rather than being something inherent in the executive.” Executive presence might be the bridge to the executive office, but it’s also subjectively defined by who is present in it.
The research shows how women can more broadly build the bridge of their executive presence, how you can recognize existing strengths and fill in your own personal gaps. But how executive presence interacts with gender is embodied in the word. The most likely reason “executive presence” brings men to mind first is that men are over-represented in the corporate executive suite.
When will “executive presence” bring women right to mind?
When women have equal presence in executive roles.
That’s a bridge that requires collective organizational and cultural building.
By Aimee Hansen
Voice of Experience: Jennifer Tsahalis, Managing Director, Head of Planning, Execution & Operations, TIAA Digital
Voices of ExperienceOver the years if she was excluded from a meeting or important conversation, for example, she didn’t automatically assume it was because she’s a woman, but because the team wasn’t yet aware of her strengths, talents or ability to add value.
While Tsahalis has worked in financial services technology for many years, she initially attended the University of Vermont where she majored in Electrical Engineering, a path chosen because the school didn’t offer courses in architecture, her intended career of choice at that point.
During the course of interviewing for her first job after college, Tsahalis was particularly intrigued with Andersen Consulting, now Accenture, where she says “it was less about the bits and bytes and more about how you think and how you get work done.” She moved to Boston to work for them, which she says set her career path on its current trajectory. “Accenture taught me many essential skills. Their focus on the thought process and their encouragement to never stop learning has stuck with me.”
Building a Legacy of Success
During the tech bubble days in 2000, Tsahalis had a short stint at Razorfish, before deciding to pursue her next role as a tech lead at Fidelity Investments in the Health & Welfare Benefits Outsourcing division. It was there, while working Fidelity’s NetBenefits product that she says she found her niche and moved into technical project management. In her eventual role as Technology Delivery Manager Tsahalis ran some of the largest and most complex systems in the history of the firm, developing a reputation for bringing highly complex systems and highly matrixed teams together to deliver results.
Following her success at Fidelity, Tsahalis was offered an opportunity to join Merrill Lynch, helping to build the company’s digital presence. In her role as Director of Program Delivery for Online Channels, she led the design, development and delivery of the 3- year program to launch MyMerrill.com and Merrill Edge.com before moving the eventual ongoing day-to-day program delivery of the firm’s client facing (online, mobile, IVR and call center desktop) channels.
It was during this post-launch period that Jenn helped create a process that transitioned this launch of a brand new platform into a steady state development machine and is a period about which she is particularly proud. For Tsahalis, the satisfaction came from overcoming people and process resistance and developing a delivery methodology that made projects run both smoothly and transparently. “I’m one of those people who loves process,” she says. “It was gratifying to develop a process that would make someone’s job easier, in order to give them more time in the day to focus on being creative and innovative.”
In July 2015, Tsahalis joined TIAA as the Chief Operating Officer for the TIAA Digital organization – a group that spans both business and technology and is at the heart of TIAA’s quest to become a true digital company. Different from her technical program delivery past experience, she says working in a business operations role provides unending learning opportunities and challenges, all of which are immensely fulfilling and provide the same opportunity to establish right-sized processes and to grow professionally.
“It is fascinating to work on the business side of the TIAA Digital organization, developing strategic operational plans and delivering essential metrics,” she says. “Automating and improving both the customer experience and our back office operations is imperative to success, because in reality, every company must now become a technology company,” she says. “And this is absolutely true of a firm like TIAA.”
Investing in Each Other
Whether working on technical projects or driving business operations, Tsahalis has found one constant theme. “It’s important for women to support each other, regardless of their career stage,” says Tsahalis. “The workplace can be competitive and this sometimes can cause women to face off against each other. After experiencing some of this in the past, I’ve made it a focus to bond with my female peers and to invest in their teams and their goals, which helps to keep the competitive vibe at bay and better serves us in the long run.”
At TIAA, she has made it a point to join relevant groups including the company’s Women’s Employee Resource Group and the IT Women’s Council, where she recently participated in a panel discussion for International Women’s Day. “The panelists were fantastic – very transparent and candid. We really helped some of these younger women think about how they can manage their career and still have a good life balance,” she says. “I learned so much from the panelists myself – women really can do amazing things and I was inspired by my peers.”
Inspiring the Next Generation of Women
While Tsahalis says she didn’t understand the need to join women’s networking groups earlier in her career, she believes they can be of huge benefit to women because these groups offer an easy way to meet people, build your brand, contribute to a community and potentially even to find a mentor. She also encourages women to look to men as mentors to take advantage of the different perspective they can offer.
Tsahalis advises young women to have a vision for where they want to go and to reach out and build the relationships to get there. That’s an important topic for her as the mom of two daughters: Lily, age 11, and 18-month-old Violet. With a husband who’s also in IT, they focus on helping their daughters understand that they can aspire to any career.
“We spend a lot of time really encouraging them because we see the logical way their minds work to process information. Lily has become a very rational person as she applies logic and the principles of science to every decision – helping her to cut through the drama that can be associated with 6th grade girls.”
Tsahalis says that when she was growing up, she wasn’t aware of all the career options that were available and only landed in Electrical Engineering by accident. She is happy that girls now have so much opportunity presented to them through a wide variety of programs in their schools and communities.
In addition to taking advantage of women’s groups or other networking programs that may be available at school or work, Tsahalis also encourages all women to speak up for themselves and not to overthink their decisions. It is her experience that many women limit themselves just by not speaking up or trying something new. She believes that working hard, being confident in one’s skills, networking and supporting one’s peers are all keys to a successful career.
11 Ways Mentors Can Help You Succeed – And How To Get Their Help
Career Advice, Guest ContributionHere are 11 ways a mentor can help you during 4 general stages of your career:
Stage 1: Newbie: Your Mentors Help You Acclimate to a New Job or Work Environment:
1. Find Your Way and Learn the Rules: Bonnie Marcus, author of The Politics of Promotion, says, “The mentor can offer advice on how to best navigate in the new work environment and give information about the people and politics.” A mentor within your company can help you understand corporate expectations—both spoken and unspoken rules. They can point out mistakes if they see you in action. Your mentor can help you feel comfortable operating within that environment.
2. Identify your skill set and anything missing that you need to work on. In my second job out of business school, a mentor suggested I attend trainings in time management and organization, which helped me be more effective in my job.
3. Model what works: Ask your mentors to share their stories of what’s worked in their careers and what hasn’t. Learn from your mentors’ experience. Beth B. Kennedy, a Leadership Coach who has taught many Leaders how to begin a successful mentoring relationship, shares the success of a client whose mentor taught her “excellent delegation and time management strategies” that led to the client’s success and promotion.
Stage 2: Strategic: Your Mentors Help You Plan Where you are Going for a More Successful and Fulfilling Career:
4. Create a Vision: A mentor can help you think about where you want to go in the long run and what can help you get there. This type of mentor can be someone in your workplace, someone in your field, or more of a general business coach, perhaps even someone you hire.
5. Look for Resonance: A mentor or coach can help you assess how well your current environment fits your values, skills and interests. You will be happier with a job and environment that resonates.
6. Help you define success: Long term success is not only about what a company or environment defines as success. Says Amy Beilharz, former corporate executive turned serial entrepreneur and business coach shares that as women, group goals, our relationships and contribution to a larger cause are all important to feeling fulfilled in our careers.
Stage 3: Mobile: Your Mentors Help You At Key Decision Points
7. Solve Problems: You can turn to your mentors for feedback on any challenges you are experiencing, offering possible solutions to problems, as well as general strategies that have worked for them in similar situations.
8. Evaluate Job Offers: You may be offered a job within your own department, another part of your company or even your own company. Sometimes it’s hard to see all the ramifications of taking a particular job—both for short-term fit and also for its long term strategic value. A mentor can help you see all angles and evaluate the fit.
Stage 4: Successful: Your Mentors Help You Get Where You Want to Go:
9. Help You Network: Marcus says mentors can introduce mentees “to potential allies and champions.”
10. Get You Noticed: Beth B. Kennedy, a Leadership Coach who has taught many Leaders how to begin a successful mentoring relationship notes, “A current client of mine learned strategies from her mentor that led to her promotion. Her mentor taught her ways to raise her visibility in an authentic way.
11. Your Mentors Can Serve as Sponsors: Marcus points out that at the upper echelons, it’s not just about mentoring. To get promoted, women need sponsors who are willing to introduce their mentees to the right people and suggest them for promotion.
12. Look Outside Your Company: External mentors in your field can help you look beyond your company for opportunities. They may help you decide what you are looking for, introduce you to contacts of theirs, or even help you get into their own organizations.
Where to Find a Mentor? Cultivate mentors within your company and outside of it. Kennedy offers the possibility of someone “from a different department to add a more systemic and strategic perspective.” Your boss can also be a good mentor, depending on the person.
How to get mentored? Kennedy says that, “The best mentoring relationships take place when they’re not forced mentoring programs. A proactive way to get a mentor is to begin the process in a more unofficial way.”
How?
a) Identify someone who has been successful in your organization or field in a way that resonates with you or that has certain skills and relationships you’d like to emulate.
b) Get to know them. Kennedy suggests you ask for a brief meeting or coffee, nothing fancy.
c) Kennedy says, “Asses the synergy.” What does your gut tell you about the mentor? “Does the possible mentor have the time and energy to mentor?”
d) After a few casual meetings, Kennedy says you can then ask the person if they would be your mentor. “Share your expectations. Some of the best mentoring relationships my clients have shared with me are the relationships that meet once a month and the mentee brings questions and an agenda. The mentee needs to be proactive and discuss their needs.” It’s also a good idea to share articles on mentoring and “other best practices with your mentor.”
e) At some point you want to evaluate the effectiveness. Kennedy suggests an assessment six months or a year down the road. If it’s not working, you can thank your mentor and move on to someone new.
Don’t wait for someone to offer to mentor you. Start to think now about specific ways you want a mentor to help you and list people who might be of help. You can have more than one mentor at a time, too. Ask other women about their mentoring experiences, as well. And if your company has a mentoring program, find out how one gets chosen to participate. No one goes it along in the corporate world. The support of your mentors can be one of the most important determinants in your success.
Guest contribution by Lisa Tener
Lisa Tener is an author, trainer and four-time Stevie Award winner, including the Silver Stevie Award for Mentor/Coach of the Year 2014. Lisa serves on faculty at Harvard Medical School’s CME publishing course and blogs on topics like how to choose a literary agent. You can also find her posts on the Huffington Post. Follow Lisa on twitter @LisaTener and Facebook.
Guest advice and opinions are not necessarily those of theglasshammer.com
Why Working For a Good Company Makes a Big Difference
Career Advice, Career Tip of the Week!In short, working for a progressive company makes all the difference as the water is provided for the fish of all types and no one is left grasping for basic air supply.
If you are looking to go further then consider getting a coach. Not all are created equal and I would recommend people with coaching certificates from good universities or else coaches with an organizational psychology background as they can help you spot the company’s good points and flaws on a systemic level so we are not just telling you to lean in. Isn’t it time that the companies leaned in?
By Nicki Gilmour, Executive Coach and Organizational Psychologist
Contact nicki@theglasshammer.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work
Voice of Experience, Hila Goldenberg, Head of Ultra – High Net Worth Clients in Israel, UBS Wealth Management
Voices of Experience“Ask for more,” advises UBS’ Hila Goldenberg. “Women often expect to be promoted or be included on a high-profile project, but are too shy to speak up and ask for what they want. It won’t just happen; they need to ask for professional development and define their career goals, then express these plans to their superiors as they strive for more.”
Throughout her career, Goldenberg has seen the benefits of being open about a desire for increased responsibility. She began her career at a law firm in Israel and then went to work as an assistant to the General Director for the Israel Antitrust Authority, a unique experience that allowed her to meet a wide variety of business, parliamentary and government leaders.
Realizing she had an interest and aptitude in business, she went back to school and earned her MBA at INSEAD in Fontainebleau and Singapore, ranked as the best global MBA program in the world. After graduating, she joined Citi Private Bank in London as part of the team that covered Israel, later moving back to Israel when they opened an office there. She stayed there until 2014 when she was invited to UBS to form and lead its ultra-high net worth team in Israel.
Helping Her Clients Make a Difference
This decision to join UBS to start a new venture and create a new coverage team is a professional achievement of which she is particularly proud. In her role, she is able to help wealthy individuals with a full array of services far beyond asset management, everything from philanthropic endeavors and impact investments to next generation wealth transfer and art selection. “We are partners in their endeavors and work with them to help develop the legacy they want to leave, such as creating a tangible impact on society or helping disadvantaged socioeconomic groups,” she says. “Many have concerns that the next generation must not rely solely on the great wealth they are inheriting. We advise them on best practices for setting personal and professional milestones and provide assistance on structuring their wealth for the generations to come.”
The other part of her role that is meaningful to her is overseeing the Social Impact Bond UBS has launched in Israel to help fight diabetes. The funds will be used to identify and work with high-risk populations on lifestyle changes they can implement to help prevent diabetes, work that she says will make dramatic differences. “Impact investing provides a vehicle that has a social effect and also offers solid financial benefits for investors,” she says. “We have seen much interest from clients in this theme.”
Diversity Creates Success
Goldenberg has been involved in an annual Women in Wealth networking forum at UBS that allows participants to learn about other cultures and best practices. She appreciates that UBS has a focused emphasis on diversity and inclusion and views it as an asset in the organization’s recruiting endeavors. “Whether it’s diversity of gender, culture or even just a different educational expertise, such as arts and sciences, we look to hire people from various backgrounds,” she says, adding that the goal is always to look at the individual to find the best talent.
“We benefit from these different viewpoints because they lead to more quality decision making as we consider perspectives of people who can share a broader variety of input,” she says.
Travel as an Integral Part of Work and Family
With a partner and two boys, ages three and four-and-a half, Goldenberg strives to balance the challenge of a successful, fulfilling career with the needs of her family. Her position requires extensive travel, so while she finds it hard to leave, she is proud to articulate to her family that she loves what she does, even though she misses them.
And they are able to share in adventures with frequent travel as a family, both around Israel and abroad. They take a trip to Asia every year and are currently preparing for a trip to Thailand. “We love discovering different cultures and history and immersing ourselves in the entire experience,” she says.
Thought Leader: Elizabeth Diep, Partner, Asset and Wealth Management Practice, PricewaterhouseCoopers
Thought LeadersDon’t be afraid to pursue the big assignment or job even if you think you don’t meet 100 percent of the qualifications,” says PwC’s Elizabeth Diep. She urges women not to limit themselves because although you won’t always hit it out of the park, you learn from every experience, and often even more from the ones that don’t succeed. “Big jobs are scary but the only way you learn is by practicing.”
And, she cautions, if you say no too many times, people will start assuming you’re not interested and you’ll no longer be on the list for consideration. “Along the way you have to take calculated risks.”
As an assurance partner in the audit practice, Diep focuses on alternative investment clients, which include endowments, hedge funds and private equity clients, ranging from highly complex, multi-national companies to smaller, locally based equity funds. As Diep puts it, that is her “day job,” as she is also involved in other firm business, including assisting with people initiatives as a Human Capital (human resources) partner, where she focuses on helping a group of about 150 more junior colleagues navigate the firm, providing guidance on their development, education and experience.
A Changing Industry Full of Challenges
Because the asset management world within the financial services industry is still fairly male dominated, Diep sees it as one ripe with opportunity. “If someone wants to thrive and be challenged every day, this is the field for them,” she says, noting that in an ever-changing industry, there are constantly new financial instruments being created. “As the world gets more complex, the industry gets more complex,” she says.
The industry also is appealing to anyone with an international mindset. “The opportunities that lie abroad push you to be more open to the world because we’re interacting in a global society every day.”
The industry also calls for flexibility since your day can change with every phone call or email articulating a new client need. “I might have a client interested in investing in transportation out of Greece and Panama so I need to see what resources PwC has to support those needs,” she says. And that’s why success lies in delivering relationships before you need them.
“You’re not just working with people in your office, but other partners and members of the global network. You have to be resourceful and know who can help you find the answer you need. Those connectors become critical to your success.”
She says that today’s workforce is different from generations past when people were expected to have all the answers. Today, it’s more important to know which expert can help you get the answer rather than being expected to know everything personally.
Flexibility Remains a Challenge
Diep cites a recent PwC survey of millennials that explores the importance of flexibility, and unfortunately, she finds that while many firms promote work/life balance, employees still worry that taking advantage of these programs could have a negative impact. And that translates into a pervasive feeling among many women, especially working moms at the mid-career level, that the industry is too demanding if they want to perform well and also have a family.
One program designed to help is the “He for She” program, of which PwC is a sponsor with a goal of having 80 percent of the men join. “At the end of the day it’s primarily men sitting around the table so we have to get them involved in this conversation and advance women’s causes,” Diep says. “When we move away from just women talking about the challenges but have men supporting them, it will be a game changer.”
She says that she has been bolstered in her own career by mentors and sponsors who served as role models with a balance that she has learned to emulate. “It’s not always equal,” she says, noting that sometimes they were working late hours but then they still always made time to disconnect on vacation or take off for their kids’ birthdays. “They gave me an example of how you can use the day how it works best for you, to balance all your key life relationships, while always completing high-quality work.”