By Caroline Shannon (Dayton, Ohio)
When it comes to hocus pocus potions for success, NASCAR Deputy General Counsel and Vice President Karen Leetzow says it wasn’t a magic wand that led her to success. Instead, she claims the male-dominated sport has taught her to listen — that is, if you can hear above the roar of the firing engines.
“If you listen – you learn,” Leetzow said. “If you learn, then you know your stuff. And if you know your stuff, and work hard, then you will get the respect, assignments and the success you deserve — whether you are a man or woman.”
But it’s her role as a woman that has added the diversity Leetzow likes to see in her workplace. She’s proud of the fact that world-popular organization has taken on the idea that “women can do what men do in every area of the business.” Take a look at the company today, and one will see women not only in corporate positions, sales and marketing, but also hitting the track officials, engineers and team owners.
by Pamela Weinsaft (New York City)
“In my opinion, the number one barrier to success for women in public accounting is the lack of visible role models. If a woman does not see other women succeeding, it is very difficult to aspire to partnership and senior leadership within a male dominated firm,” said Jacqueline Akerblom, National Managing Partner for Women’s Initiatives and Programs, Audit Partner and International Business Center Director at Grant Thornton LLP.
Akerblom started her career 25 years ago at the Los Angeles office of one of the Big 8 accounting firms. She was recruited to Grant Thornton while working as a manager for that competitor, and quickly moved up the ranks, progressing first to senior manager, then partner. As a new partner, she was asked to go to London to head up Grant Thornton’s US transaction group for Europe, where she stayed for four years.
Upon her return to the US in 1999, she was tapped to head up transaction advisory services for the West Coast. She soon became the national managing partner for international client services and was appointed to the Board of Governors for Grant Thornton International in 2000.
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by Pamela Weinsaft (New York City)
Grace Leiblein has been working for GM since she was 18 years old. While attending college at General Motors Institute (now called Kettering University), she worked with GM as a co-op student in a manufacturing plant. She worked her way up through assignments and ranks, with her last position before her recent promotion being the global chief engineer responsible for overseeing the engineering of all several hundred engineers (internal and supplier engineers) working on crossover vehicles like the Acadia and Chevy Traverse.
Says Leiblein, “I remember when I got that assignment. It was a huge challenge—much larger than I had ever experienced—but it was a lot of fun and I learned a lot. I grew a tremendous amount both personally and professionally. To be on a project like that and able to start from scratch basically and have your fingerprints all over some products – I’m very proud of the way they turned out, and when I see one of my vehicles on the road I feel personally responsible for them.”
She was appointed President of GM de Mexico at the end of 2008. Although Leiblein has a personal connection with Latin America—her father is Cuban and her mother is Nicaraguan—she has never worked in Latin America in her professional career and is thrilled about the new opportunity. “I’ve always loved Mexico…it is one of my favorite places to be. And it is a great opportunity to lead an entire business unit for a country. To have that kind of responsibility and authority and challenge is wonderful. And the team there is a proven, experienced team of professionals—nationals as well as expats from different countries—so it will be fun to learn from them as well.”
Leiblein advises women not to be afraid to take that stretch assignment, something she has done quite often over the course of her career. “Women in particular have a tendency to shy away from opportunities out of their comfort zone, whether that be moving into an area that they haven’t worked in before or moving to a different city or moving to a different country. If you really want to progress in an organization you have to take on those opportunities because that is (1) how you grow personally and professionally and (2) it is how leadership really looks at your adaptability for progression (watching how you do in situations where what you are doing is different from what you know).”
“I’m a firm believer that when you have this job you have the privilege and responsibility of influence – influence to every constituent, to your associates, to your community, influence to your consumer. And that influence can be translated into passion in the work. It gets you through all the tough parts of the job – the extraordinary ability to change women’s lives through the work,” said Andrea Jung, Chairman and CEO of Avon Products Inc. during her luncheon keynote dialogue with Ilene Lang, President of Catalyst at the recent Catalyst Awards Conference on March 30th.
When asked of how she felt about the purported dwindling number of young women going for MBAs because the perceived lack of social utility in business, Jung responded, “It’s killing me that the CEO role is being perceived as it is at this moment. [The job has] got huge responsibility and privilege but these are critically important jobs for the continued growth of America and the world. So I’m proud to be a CEO. I’m proud–I think we can make a difference. It’s not just my company but all of our companies can make a difference in the community and in this country which needs it.”
And if anyone can do it, Andrea Jung at the helm of Avon can. CEO of AVON since 1999 and Chairman since 2001, Jung holds the title as the longest-tenured CEO of the 15 women currently serving as CEOs in the Fortune 500, an interesting point in light of the fact that it is never a position she went into business with the intention to reach. “I never…set out to be CEO. I think you have to want to be in a role where you can make a difference. For me I realized…that I wanted to be a leader and make a difference in the future of the company and that really was the important thing for me.”
It was that perspective that allowed her to stay on at Avon when she was first passed over for the CEO role in 1997. With all the media hype around it–a New York Times article called extra attention to it as yet another example of a woman being passed over for promotion to C-suite–Jung began to get offers from many outside companies to become CEO. She was torn as to whether to stay with Avon and possibly never become a CEO or to leave to take advantage of the various advancement opportunities.
“Ann Moore, CEO of Time and my mentor for many years…said something that changed my life. She said, ‘Follow your compass, not your clock. Make this decision from your heart, not your head.’…And I made a decision… I felt that it was a tough moment for the company and that the company needed me…It really was a moment [where I thought] I can add value in the role as [number 2]. And I decided in that moment even if it meant [never] being CEO that I would do that because I love the company. It was the best decision I ever made.”She ended up getting promoted to CEO 18 months later but she says she wouldn’t have regretted the decision even if that hadn’t happened. “You really learn that….you have to have a passion for the company – a deep love affair for the work you do or it doesn’t matter what will happen.”
For the first five years of her tenure as CEO, Avon saw, in Jung’s words, “5 years of major double digit earnings.” And then, in 2005, “they hit the wall” and Jung was faced with a potential crisis of confidence. “We had missed earnings guidance twice – the pressure was on. Ram Charan came into my office late one Friday night…and said, ‘Look, they love you. Everyone wants you to win but if you can’t fire yourself [on Friday]…and come back in on Monday morning as if [you were just] put in the job to do a turnaround and do all the objective things that somebody with fresh eyes can…If you can’t do that, this is going to be a tough haul.”
by Pamela Weinsaft (New York City)
“Whether you’re studying an instrument, exercising or tackling a business issue head-on, be sure to understand that there are real choices in how we go about accomplishing whatever it is we are doing. There’s an expression that comes to mind: ‘There is never enough time to do something correct the first time, but there is always time to do it over again. Be sure to assess the needs of each situation and decide what is most important before taking your first steps.'”
So writes Nina Simosko on her eponymous blog ninasimosko.com. Ms. Simosko is Head of the Global Ecosystem & Partner Group at software leader SAP. She keeps a schedule that would lend itself readily to proclamations of being too busy to care about the details of how things happen; her global role requires her attention for more than the standard 9 to 5 day. “I don’t have the luxury of working in a time zone…to me, it is just one continuum. I am on the phone with the Europeans at 4 in the morning (in the car on the way to the gym for my morning workout) and the folks in Asia Pacific at 11 at night. I work whatever hours are required for me to do my job.”
Yet she manages to attend to the details of both her work and her personal life. Simosko cites her strong supportive relationships with husband and friends among her proudest personal achievements. “My career puts a large demand on my time. And I love the fact that people get it. It would be horrible to be in a relationship with someone who didn’t get the stress and the time a career like this takes.” Read more
by Liz O’Donnell (Boston)
“A couple of jobs I took along the way weren’t jobs I had my sight set on,” says Aileen Blake, Executive Vice President and Corporate Controller for Northern Trust, “but someone I trusted said they would be good opportunities. At the end of the day, those opportunities opened doors for me.”
For the most part, Blake has followed a direct and proven path. She studied accounting and business in college, took the CPA exam, and became a public accountant for PricewaterhouseCoopers. From there she held several jobs at major consumer packaged goods companies including Quaker Oats and Pepsi, did a stint overseas, and got an MBA from Kellogg School of Management.
Despite this classic pedigree, Blake tells her junior staff to always keep their considerations broad. “Think about the kinds of experiences you want to get and the kinds of tools you want to add to the tool kit,” she says. She believes that even challenging experiences can support a career trajectory.
“When I went to work in the UK, I was only six years out of college,” she says. “I was thrown into a challenging situation. There were cultural things that I didn’t get.”
by Elizabeth Harrin (London)
“I’ve had a back to front life,” says Anne Fergusson, a Director in PricewaterhouseCoopers Advisory Business and Head of the PwC Panel Network. She hands me a cup of tea. “Life is full of surprises.”
Anne talks as if she is surprised at the way her career has turned out, but listening to her it is clear that she made good choices, and has actively managed her route to the top at PwC.
She started salaried work at the age of 40, when she separated from her first husband. “I made a decision to earn my own living,” she says. It was a decision taken by necessity: living in the west of Scotland, outside Glasgow, she had three children to support. She had qualified as a chartered accountant when she was younger and took a full-time lectureship at the University of Strathclyde teaching financial and management accounting and tax practice.
She met and married her second husband, who was studying at the time. He read her professional journals, which she admits to ignoring, and pointed out a job he thought she should go for. “I didn’t think I had anywhere else to go, and I enjoyed academia,” she says. However, she rang the Director of Education at the Institute of Chartered Accountants of Scotland and he invited her to an interview.
“I ended up teaching to demanding audiences and made some great friends,” Anne says. Her work with the Institute saw her working in London, Edinburgh, Glasgow, Aberdeen, Russia, Poland and Romania. “I was responsible for my own material, the hours were long and family life was very restricted.”
by Elizabeth Harrin (London)
This afternoon, Tina Hallett is going to the culmination event of one of her coaching sets. Hallett is a Partner at PricewaterhouseCoopers UK and she knows how to make connections.
Hallett works in PwC’s Change Consulting business, specialising in government departments. She started her career as a chartered accountant, then moved into tax, before joining the People & Change practice.
Now her day job focuses on getting the best out of people, not numbers. She set up Coaching Squared, an initiative that brings together top middle managers from public and private sector organisations and places them in co-coaching partnerships for nine months.
“I met with the Ministry of Justice [formerly the Department of Constitutional Affairs],” Hallett explains. “They were setting up a women’s network.” At the time, Hallett chaired PwCWomen, and the government department wanted to learn how it was done. “Gus O’Donnell, the then Cabinet Secretary, was very keen on cross-private/public sector initiatives.” As the discussion progressed, it became clear that it was in both organisations’ interest to do something together. Twelve women from each organisation met at a half-day event on co-coaching and paired up.
Since then, Coaching Squared has “grown and grown from those early roots,” Hallett says. “There were six organisations involved the first time; now we have about 30 and cover four strands: women, the disabled, minorities and gay and lesbians.”
Partly, the organizations self-select and, in the private sector it’s often word of mouth that leads to the first approach. The actual coaching programme doesn’t take up a lot of time, as the women taking part manage it themselves. “I go to the first event to kick it off, see them again half way through, and at the end, to stay engaged,” she says. The women then take responsibility for their own development and set their own activities. One, for example, work-shadowed a human rights expert in the Ministry of Justice. “It’s a new buddy in a work context,” Hallet says. “Often at work you only meet people from your own organisation.” The Coaching Squared programme allows participants to broaden their horizons in a way that wouldn’t otherwise be possible.
By Liz O’Donnell (Boston)
Christine Komola spent a recent Thursday morning at the dentist with her daughter. “But I missed her last appointment,” she says. Komola, Senior Vice President of Corporate Finance for Staples, says you need to be “very, very organized” to manage work/life balance. “I like to be spontaneous” she says, “but I learned I have to be deliberate in what I do. I am very scheduled and I pre-plan. Scheduling was a learned behavior for me.” Komola considers herself to be lucky. She enjoys what she does and who she works with and she counts on her business associates and even her clients to help her manage the demands of work and life. In fact, she credits flexible bosses and a strong team with her ability to navigate the demands of work and life. “The world is so virtual, it’s unbelievable,” she says referring to the non-stop demands of working for an international organization. “The computer, the Blackberry and the cell phone are always on.”
by Tina Vasquez (Los Angeles)
The “Motor City” as it’s affectionately called, is home to Motown, the American automobile industry, and to Kim Harris Jones, the first African-American female Vice President in Chrysler history. “I was born and raised in Detroit and when you’re born and raised in Detroit, Michigan, it’s not hard to be brought into the auto industry. My father retired from General Motors as an assembly line worker, my sister worked at Ford, and I’ve had many other family members who worked in the auto industry, so it wasn’t a big leap,” Jones said.