by Elizabeth Harrin (London)

“I’ve had a back to front life,” says Anne Fergusson, a Director in PricewaterhouseCoopers Advisory Business and Head of the PwC Panel Network. She hands me a cup of tea. “Life is full of surprises.”

Anne talks as if she is surprised at the way her career has turned out, but listening to her it is clear that she made good choices, and has actively managed her route to the top at PwC.

She started salaried work at the age of 40, when she separated from her first husband. “I made a decision to earn my own living,” she says. It was a decision taken by necessity: living in the west of Scotland, outside Glasgow, she had three children to support. She had qualified as a chartered accountant when she was younger and took a full-time lectureship at the University of Strathclyde teaching financial and management accounting and tax practice.

She met and married her second husband, who was studying at the time. He read her professional journals, which she admits to ignoring, and pointed out a job he thought she should go for. “I didn’t think I had anywhere else to go, and I enjoyed academia,” she says. However, she rang the Director of Education at the Institute of Chartered Accountants of Scotland and he invited her to an interview.

“I ended up teaching to demanding audiences and made some great friends,” Anne says. Her work with the Institute saw her working in London, Edinburgh, Glasgow, Aberdeen, Russia, Poland and Romania. “I was responsible for my own material, the hours were long and family life was very restricted.”

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tina_photo_1_.JPGby Elizabeth Harrin (London)

This afternoon, Tina Hallett is going to the culmination event of one of her coaching sets. Hallett is a Partner at PricewaterhouseCoopers UK and she knows how to make connections.

Hallett works in PwC’s Change Consulting business, specialising in government departments. She started her career as a chartered accountant, then moved into tax, before joining the People & Change practice.

Now her day job focuses on getting the best out of people, not numbers. She set up Coaching Squared, an initiative that brings together top middle managers from public and private sector organisations and places them in co-coaching partnerships for nine months.

“I met with the Ministry of Justice [formerly the Department of Constitutional Affairs],” Hallett explains. “They were setting up a women’s network.” At the time, Hallett chaired PwCWomen, and the government department wanted to learn how it was done. “Gus O’Donnell, the then Cabinet Secretary, was very keen on cross-private/public sector initiatives.” As the discussion progressed, it became clear that it was in both organisations’ interest to do something together. Twelve women from each organisation met at a half-day event on co-coaching and paired up.

Since then, Coaching Squared has “grown and grown from those early roots,” Hallett says. “There were six organisations involved the first time; now we have about 30 and cover four strands: women, the disabled, minorities and gay and lesbians.”

Partly, the organizations self-select and, in the private sector it’s often word of mouth that leads to the first approach. The actual coaching programme doesn’t take up a lot of time, as the women taking part manage it themselves. “I go to the first event to kick it off, see them again half way through, and at the end, to stay engaged,” she says. The women then take responsibility for their own development and set their own activities. One, for example, work-shadowed a human rights expert in the Ministry of Justice. “It’s a new buddy in a work context,” Hallet says. “Often at work you only meet people from your own organisation.” The Coaching Squared programme allows participants to broaden their horizons in a way that wouldn’t otherwise be possible.

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By Liz O’Donnell (Boston)

Christine Komola spent a recent Thursday morning at the dentist with her daughter. “But I missed her last appointment,” she says. Komola, Senior Vice President of Corporate Finance for Staples, says you need to be “very, very organized” to manage work/life balance. “I like to be spontaneous” she says, “but I learned I have to be deliberate in what I do. I am very scheduled and I pre-plan. Scheduling was a learned behavior for me.” Komola considers herself to be lucky. She enjoys what she does and who she works with and she counts on her business associates and even her clients to help her manage the demands of work and life. In fact, she credits flexible bosses and a strong team with her ability to navigate the demands of work and life. “The world is so virtual, it’s unbelievable,” she says referring to the non-stop demands of working for an international organization. “The computer, the Blackberry and the cell phone are always on.”

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KimHarrisJones._copy_1_.jpgby Tina Vasquez (Los Angeles)

The “Motor City” as it’s affectionately called, is home to Motown, the American automobile industry, and to Kim Harris Jones, the first African-American female Vice President in Chrysler history. “I was born and raised in Detroit and when you’re born and raised in Detroit, Michigan, it’s not hard to be brought into the auto industry. My father retired from General Motors as an assembly line worker, my sister worked at Ford, and I’ve had many other family members who worked in the auto industry, so it wasn’t a big leap,” Jones said.

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Tay__Via_1_.jpgby Anna T. Collins, Esquire (Portland, Maine)

Tay C. Via, partner at Coblentz, Patch, Duffy & Bass LLP in San Francisco, entered the legal profession in part due to advice from one of her professors at the University of California, Berkeley, where she received her undergraduate degree in Political Science and Economics in 1987. Peter T. Jones, a lawyer who specialized in international trade, encouraged her to pursue graduate education “in anything,” regardless of whether she was clear on her ultimate career path. Professor Jones was not the first mentor to emphasize the importance of higher education to Via. Her grandfather, a blue collar worker, also believed that higher education was vital to success. He taught her to not be “in awe of anyone,” since anyone can succeed with education and hard work.

Via followed the advice of these two mentors, gaining not only a higher education, but an impressive work ethic. After receiving her law degree from University of California, Boalt Hall School of Law in 1991, Via got her start at Morrison & Foerster, where she gained expertise in real estate development and land use law while working on the San Francisco International Airport Expansion Project. Over time, Via aimed to focus on large public/private projects in and around San Francisco, which led her to Coblentz, Patch, Duffy & Bass LLP in 1994.

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duarteMccarthy_1_.jpgby Paige Churchman (New York City)

One April morning in 1994, Ana Duarte-McCarthy put on a brand new suit, rode the train down to Wall Street and joined the flow of rushing pedestrians. She may have looked like any other commuter, but for Ana this was a banner day. She was on her way to her first day of corporate life – a new job at Kidder, Peabody & Co. A meringue band played in her head (who needs an iPod?), and headlines like “Dominican Makes It to Wall Street” flashed through her brain. It was clear and sunny, just another Monday morning for the other workers. They didn’t look up at the young woman in the snappy khaki suit with the navy pinstripes. (It still hangs in her closet.)

Ana was in for some major culture shock. Not too many art school deans end up in investment banking. Ana had been assistant dean at Parsons The New School for Design. There she had learned how to scrounge for even the smallest resources. At Kidder, Ana’s eyes grew big when the morning coffee came on elegant silver tea services. “I think I was at Kidder three weeks when they gave me $3000 to take eight minority interns to Yankee Stadium,” she laughed. “And then they asked what else I wanted.” Art students don’t wear suits, and neither do their deans. Art students and their deans wear black. Also, at Kidder, she was suddenly back in middle management – smaller office, no longer running the show – but she expected that. She was eager to learn.

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Annie_Morris.jpgby Pamela Weinsaft (New York City)

Annie Morris, Managing Director of Linedata‘s business in North America, graduated from the University of Notre Dame with a joint degree in business and humanities, confident that her skills learned would translate into skills usable in the business world.

“By the time the recession [of the 90s] hit, the only people getting jobs out of school were accountants and engineers, but the skills that I picked up taking those humanities classes have paid off ten-fold. In the humanities program, all the exams were face-to-face with your professor, so even though we were pretty young, we had to be able to clearly express our thoughts and positions in order to get a better grade. Again, that skill is something that can be used and transferred into any role.” She added that the writing requirement of many humanities programs “is not to be underestimated. It is so important to be able to write succinctly to be able to make your point.”

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Laura_Palomino_de_Forbes.jpgBy Pirkko Juntunen (London)

It is difficult not to fall quickly into clichés such as ‘superwoman’ when describing Laura Palomino de Forbes. In her mid-thirties, married and a mother to a 15-month old daughter, Palomino de Forbes heads up DIAM International’s business development and client services efforts in the EMEA Region from her London office. She has, through hard work and dedication, put DIAM on the map in Europe and Middle East by acquiring new assets of over $3bn in the past four years. Read more

Cleo_Thompson_Oct_07_blog_.jpgby Pamela Weinsaft (New York City)

With a background in IT and project management, it may surprise some that Cleo Thompson, the head of PwC’s Gender Advisory Council, is the company’s global go-to person for gender diversity. But her personal philosophy may explain it:

“Don’t pigeonhole yourself. Don’t think you are restricted by what you studied. If you are flexible, there are lots of ways to use your skills to make a sideways move, especially within a large organization like PwC.” She added, “I’ve never yet had a job in PwC that someone has done before –I’ve either applied for a newly-created role or I’ve convinced management to craft the position for me.” She advised that she prefers to “drag myself up and bring someone along with me – many of the people I have recruited and trained within PwC have been promoted and gone onto great things.”

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ledingham_diane_print_color_1_.jpgby Pamela Weinsaft (New York City)

The Glass Hammer recently spoke with Dianne Ledingham, Director in Bain’s Boston office, member of Bain’s North America Telecom, Media & Technology Practice and leader of the consulting firm’s Global Sales Effectiveness group. Ms. Ledingham has played various local and global governance roles in the firm and is currently a member of Bain’s Worldwide Compensation and Promotion committee. In addition to serving corporate clients, Ms. Ledingham has advised several early stage technology start-ups in her career at Bain. She is also a Board member of City Year, a multi-regional non-profit.

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