“I’m a firm believer that when you have this job you have the privilege and responsibility of influence – influence to every constituent, to your associates, to your community, influence to your consumer. And that influence can be translated into passion in the work. It gets you through all the tough parts of the job – the extraordinary ability to change women’s lives through the work,” said Andrea Jung, Chairman and CEO of Avon Products Inc. during her luncheon keynote dialogue with Ilene Lang, President of Catalyst at the recent Catalyst Awards Conference on March 30th.

When asked of how she felt about the purported dwindling number of young women going for MBAs because the perceived lack of social utility in business, Jung responded, “It’s killing me that the CEO role is being perceived as it is at this moment. [The job has] got huge responsibility and privilege but these are critically important jobs for the continued growth of America and the world. So I’m proud to be a CEO. I’m proud–I think we can make a difference. It’s not just my company but all of our companies can make a difference in the community and in this country which needs it.”

And if anyone can do it, Andrea Jung at the helm of Avon can. CEO of AVON since 1999 and Chairman since 2001, Jung holds the title as the longest-tenured CEO of the 15 women currently serving as CEOs in the Fortune 500, an interesting point in light of the fact that it is never a position she went into business with the intention to reach. “I never…set out to be CEO. I think you have to want to be in a role where you can make a difference. For me I realized…that I wanted to be a leader and make a difference in the future of the company and that really was the important thing for me.”

It was that perspective that allowed her to stay on at Avon when she was first passed over for the CEO role in 1997. With all the media hype around it–a New York Times article called extra attention to it as yet another example of a woman being passed over for promotion to C-suite–Jung began to get offers from many outside companies to become CEO. She was torn as to whether to stay with Avon and possibly never become a CEO or to leave to take advantage of the various advancement opportunities.

“Ann Moore, CEO of Time and my mentor for many years…said something that changed my life. She said, ‘Follow your compass, not your clock. Make this decision from your heart, not your head.’…And I made a decision… I felt that it was a tough moment for the company and that the company needed me…It really was a moment [where I thought] I can add value in the role as [number 2]. And I decided in that moment even if it meant [never] being CEO that I would do that because I love the company. It was the best decision I ever made.”She ended up getting promoted to CEO 18 months later but she says she wouldn’t have regretted the decision even if that hadn’t happened. “You really learn that….you have to have a passion for the company – a deep love affair for the work you do or it doesn’t matter what will happen.”

For the first five years of her tenure as CEO, Avon saw, in Jung’s words, “5 years of major double digit earnings.” And then, in 2005, “they hit the wall” and Jung was faced with a potential crisis of confidence. “We had missed earnings guidance twice – the pressure was on. Ram Charan came into my office late one Friday night…and said, ‘Look, they love you. Everyone wants you to win but if you can’t fire yourself [on Friday]…and come back in on Monday morning as if [you were just] put in the job to do a turnaround and do all the objective things that somebody with fresh eyes can…If you can’t do that, this is going to be a tough haul.”

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by Liz O’Donnell (Boston)

“A couple of jobs I took along the way weren’t jobs I had my sight set on,” says Aileen Blake, Executive Vice President and Corporate Controller for Northern Trust, “but someone I trusted said they would be good opportunities. At the end of the day, those opportunities opened doors for me.”

For the most part, Blake has followed a direct and proven path. She studied accounting and business in college, took the CPA exam, and became a public accountant for PricewaterhouseCoopers. From there she held several jobs at major consumer packaged goods companies including Quaker Oats and Pepsi, did a stint overseas, and got an MBA from Kellogg School of Management.

Despite this classic pedigree, Blake tells her junior staff to always keep their considerations broad. “Think about the kinds of experiences you want to get and the kinds of tools you want to add to the tool kit,” she says. She believes that even challenging experiences can support a career trajectory.

“When I went to work in the UK, I was only six years out of college,” she says. “I was thrown into a challenging situation. There were cultural things that I didn’t get.”

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by Elizabeth Harrin (London)

This afternoon, Tina Hallett is going to the culmination event of one of her coaching sets. Hallett is a Partner at PricewaterhouseCoopers UK and she knows how to make connections.

Hallett works in PwC’s Change Consulting business, specialising in government departments. She started her career as a chartered accountant, then moved into tax, before joining the People & Change practice.

Now her day job focuses on getting the best out of people, not numbers. She set up Coaching Squared, an initiative that brings together top middle managers from public and private sector organisations and places them in co-coaching partnerships for nine months.

“I met with the Ministry of Justice [formerly the Department of Constitutional Affairs],” Hallett explains. “They were setting up a women’s network.” At the time, Hallett chaired PwCWomen, and the government department wanted to learn how it was done. “Gus O’Donnell, the then Cabinet Secretary, was very keen on cross-private/public sector initiatives.” As the discussion progressed, it became clear that it was in both organisations’ interest to do something together. Twelve women from each organisation met at a half-day event on co-coaching and paired up.

Since then, Coaching Squared has “grown and grown from those early roots,” Hallett says. “There were six organisations involved the first time; now we have about 30 and cover four strands: women, the disabled, minorities and gay and lesbians.”

Partly, the organizations self-select and, in the private sector it’s often word of mouth that leads to the first approach. The actual coaching programme doesn’t take up a lot of time, as the women taking part manage it themselves. “I go to the first event to kick it off, see them again half way through, and at the end, to stay engaged,” she says. The women then take responsibility for their own development and set their own activities. One, for example, work-shadowed a human rights expert in the Ministry of Justice. “It’s a new buddy in a work context,” Hallet says. “Often at work you only meet people from your own organisation.” The Coaching Squared programme allows participants to broaden their horizons in a way that wouldn’t otherwise be possible.

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by Tina Vasquez (Los Angeles)

The “Motor City” as it’s affectionately called, is home to Motown, the American automobile industry, and to Kim Harris Jones, the first African-American female Vice President in Chrysler history. “I was born and raised in Detroit and when you’re born and raised in Detroit, Michigan, it’s not hard to be brought into the auto industry. My father retired from General Motors as an assembly line worker, my sister worked at Ford, and I’ve had many other family members who worked in the auto industry, so it wasn’t a big leap,” Jones said.

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by Paige Churchman (New York City)

One April morning in 1994, Ana Duarte-McCarthy put on a brand new suit, rode the train down to Wall Street and joined the flow of rushing pedestrians. She may have looked like any other commuter, but for Ana this was a banner day. She was on her way to her first day of corporate life – a new job at Kidder, Peabody & Co. A meringue band played in her head (who needs an iPod?), and headlines like “Dominican Makes It to Wall Street” flashed through her brain. It was clear and sunny, just another Monday morning for the other workers. They didn’t look up at the young woman in the snappy khaki suit with the navy pinstripes. (It still hangs in her closet.)

Ana was in for some major culture shock. Not too many art school deans end up in investment banking. Ana had been assistant dean at Parsons The New School for Design. There she had learned how to scrounge for even the smallest resources. At Kidder, Ana’s eyes grew big when the morning coffee came on elegant silver tea services. “I think I was at Kidder three weeks when they gave me $3000 to take eight minority interns to Yankee Stadium,” she laughed. “And then they asked what else I wanted.” Art students don’t wear suits, and neither do their deans. Art students and their deans wear black. Also, at Kidder, she was suddenly back in middle management – smaller office, no longer running the show – but she expected that. She was eager to learn.

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