Voice of Experience: Lye-Sim Lam, Partner, Asset Management Practice, PwC US

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By Cathie Ericsonvoice of experience

Success comes from your forging your own organic, authentic interactions and experiences, rather than just from conventional networks, says PwC Partner Lye-Sim Lam.

“I have thrived and learned to be resourceful and adapt to many different cultures, and I’ve built a large, diverse network of colleagues and friends from all walks of life, around the world,” she says. This independence came from acclimating to cities where she didn’t have a ready-made safety net in terms of family and friends, and gravitating to people who also have more distinctive journeys and paths, which she finds relatable.

A Fascinating Career Journey

When Lam turned 19, she moved to Belfast and earned her undergraduate degree in accounting at Queens University. She landed an internship at Coopers & Lybrand after participating in what was called the “milk round” where aspiring candidates interview with seven large accounting firms.

After her internship she decided she wanted to move into the financial services industry and reached out to the human resources manager to find opportunities to work on banking engagements. Since Ireland didn’t then have a thriving financial services industry, she was encouraged to look elsewhere. Coincidentally, the HR department had just received a request from the Cayman Island office for a senior associate.

As Lam says, that sounded “so exotic and perfect,” but since it was 1993, they resorted to the encyclopedia and a paper atlas to find out more about it. A promotional blurb proclaimed it as a growing financial service center, where all the largest institutions have registered offices: That sounded promising so she moved there and got her first exposure to the hedge fund industry which was already a prominent fixture in this little island nation.

She enjoyed studying the industry and learning about the strategies of the asset managers, and decided to continue specializing in the field. However, the client base was relatively small and homogenous, andshe realized after several years that there was a repetition in clients. Her desireto diversify within the industryprompted her move to the United States in 2000.

Looking back, she is proud that she took the leap of faith to follow her career abroad, a big departure from her comfort zone after growing up in Malaysia in what she describes as a relatively insular environment, where she didn’t travel much. The move to Ireland had been a big change, and it opened doors to other offices and experiences — eventually landing her in New York, the epitome of the American Dream.

Over the years she has had much success, eventually becoming a partner at PwC in 2009.

Embracing The Confidence That Comes with Age

Lam says that when she hit age 40, she started to develop a greater sense of calm– what she describes as self-awareness and acceptance –to a point where she feels more comfortable in her own skin. She compares the prior feeling to seeing an outfit online and then realizing that while it looks good, it doesn’t feel quite right on you. Fortunately shehas found that is an experience you outgrow as you become more grounded and sure. “I have a great sense of who I am and my boundaries,” she says. “I am more confident in the decisions I make and feel sure-footed even when I move to uncharted waters.”

Right now she finds the industry particularly exciting because of the changes brought on by technology – not just its impact on productivity, but also how the phenomenon impacts upon behavior and languages.

“We see the ramifications in that we are now more productive and efficient, but everyone also expects immediate gratification, which impacts the service industry and clients’ expectations,” she notes.

Now her clients are expected to provide more data quickly and to produce strong returns at a lower cost to their investors. Some of those pressures are, in turn, passed on to their service providers; so the work her team produces has to be delivered quicker and more efficiently at a lower cost basis, yet without jeopardizing quality.

As they all learn to adapt, she says it requires her and her peers to be more agile and embrace a culture shift in terms of being more open to change.

This new reliance on technology will also change the way that the new generation of staff are educated to anticipate the new way of auditing. Lam says that makes her even more proud to work for PwC, as the leaders do an excellent job of looking to the future and equipping the next generation.

Making Progress On Women’s Issues – Slowly

Lam says that unfortunately the challenges of women today are not much different than those her mother’s generation encountered. She finds that women are still at a crossroads when deciding when to start a young family and whether to take a career break. “Caregiving and child care issues still fall squarely on women,” she says, and most women say that the mindset hasn’t moved as quickly as would be expected.

She finds women are still subject to societal biases, and there is a punitive aftertaste when they have to make these choices. “Even the apprehension that surrounds making these decisions tells me that we are not on a level playing field,” she says, adding that although society is making strides, she looks forward to the day when it doesn’t feel like a sacrifice for women to have both a family and career.

One other area where she encourages women to make their own progress is in not minimizing the attributes of females that are beneficial in business, such as creating communities and building networks, lending a helping hand and asking for advice.

She recently dined with a young accountant looking to make a big career change who lamented the lack of recognition from her supervisors and ample rewards for her work, when compared to a male colleague, who tended to be more aggressive, bold and braggadocious to his supervisors.

The young accountant didn’t want to be that way, so Lam reminded her of the beneficial qualities that don’t rely on over-championing your own cause.

Carving Out Free Time

While her life might be balanced, she says her home is a “zoo,” with two Yorkie rescue pups and a cat. Living close to Central Park, she takes advantage of the opportunity to run there to clear her mind.

And, Lam looks forward to the annual pilgrimage to Singapore, where all her immediate family reunite at her mother’s house for two to three weeks. “It takes some juggling to plan, involving three different time zones, but it’s worth all of it to make that trip back home,” she says.

“Even with social media, nothing beats being together in person.”

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Voice of Experience: Hae-Ran Song, Counsel in the Capital Markets Group, Hong Kong, Shearman & Sterling

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By Cathie Ericsonhae ran

“The best part of my job is working alongside my Shearman colleagues, who are not only extremely talented, but with whom I truly enjoy spending time,” says Hae-Ran Song.

She finds this to be a crucial aspect of an office since so much of her work involves teamwork and having one another’s support to get the deals done. “Both senior and junior colleagues have to work in tandem to divide and conquer to successfully execute the transactions,” she says, noting that this carries over to her home life as well. “In the same way, I think having the support and encouragement of my husband and kids in what I do has been instrumental in my success.”

 

Developing Experience Globally

After attending law school in Australia, where she grew up, Song started her career at a Sydney-based multinational law firm, but had always intended to work overseas, preferably in a U.S. firm. That’s why she was delighted when an opportunity to work at Shearman came up after just one year, much earlier than she had expected. She initially joined the Hong Kong office but was able to relocate to the New York office to join her husband in a job transfer, eventually returning to Hong Kong for family reasons.

Along the way, she’s maintained her focus on corporate transactional work, appreciating the opportunity to meet and work with many different colleagues and clients, while feeling supported by the firm in her relocation needs.

She finds her work in Asia advising foreign issuer and financial institutional clients in connection with international and U.S. capital markets offerings exciting. Because Asia is still a growing and evolving market, she constantly is working to address or overcome issues specific to the region, such as local regulatory requirements or hurdles, which means no deal is ever the same — and no deal is ever easy.

“I’m always learning, and I always have to be on my toes,” she says, adding that structuring transactions and coming up with solutions to meet both local and U.S. requirements is particularly interesting since it involves brainstorming to identify creative solutions that will meet the clients’ needs.

 

Balancing The Roles of Full-Time Mom With Full-Time Lawyer

Song says that when she first started her career, she was focused singularly on her job rather than on a potential family. As she became more senior, her priorities changed, and she wanted to have kids and be an involved mom as much as possible.

After she had her first child, she began to wonder if she could be the mom she wanted to be, while simultaneously a full-time attorney, often working crazy hours. “I was worried that I would fall short at both things, but whenever I start feeling that way, I take a moment to realize that I have to stop putting pressure on myself and focus on my priorities.”

She says that while many people wonder how to find the perfect balance between work and family (and a social life!), she’s come to realize that a perfect balance is impossible. Instead, you have to figure out the right balance for you, which is different for everyone. “Don’t let your reality be dictated by what anyone else says or what popular culture says,” she advises.

And while it can be challenging, she is proud of the balancing act she has achieved, calling herself both a full-time mom to her kids, ages 5 and 8, while also a full-time lawyer. She achieves that by realizing that while she can’t always be with her kids, she has to make the most of the time she does have with them, on weekends and evenings. “I choose to focus on what I can do,” she says. “It’s a matter of attitude and perspective and choosing how to balance your time to fit in work, family, travel and hobbies – whatever is important to you.”

Key to that balance is learning to be flexible and adapting to your circumstances, in her case, moving from being single to married to having kids.
It’s also important to know both your strengths and limitations, and to leverage those strengths, such as multi-tasking.

In addition to the support she receives from her family and firm, she appreciates the Shearman initiative WISER (Women’s Initiative for Success, Excellence and Retention) and other opportunities to get together with women colleagues. “It’s important for women to hear each other’s stories, and I find it encouraging when you hear about struggles in addition to successes, so you know you’re not alone.”

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Voice of Experience: Tiffany Wirth, Vice President of Healthcare Marketing, WEX

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Success is not defined by the company you work for; rather, it is defined by your own personality and the opportunities you create for your team and tiffany wirth yourself, says WEX Health’s Vice President of Healthcare Marketing Tiffany Wirth.

“It’s a mindset of, ‘Here’s what I am going to do to build the company and my team,’ rather than focusing on what the company can do for you.”

Wirth has a pinnacle of expertise, with a career that started at the “biggest of the big” companies and then pivoted to a startup.

Directly after earning her bachelor’s degree in marketing, Wirth landed a job at Microsoft. “Gaining a background in a several areas at one of the best brands in the world had a huge impact on my career,” she says. Among the areas where she learned the ropes were product marketing, marketing strategy; and segmenting strategy.

Twelve years later, a core team Wirth worked with at Microsoft replicated the brand’s best practices on a much smaller level at a startup. They successfully built a healthcare benefits technology platform organization, which was acquired by WEX, Inc. two years ago. Although there were challenges in moving from one of the world’s biggest companies to a startup, Wirth found that a key component was a focus on partnerships and relationships. “It’s one thing throughout my career path that has been a constant —  helping partners grow their businesses and helping teammates grow in their skillsets.”

And that is the professional achievement she is most proud of to date – building a brand and marketing team from the ground up. “I’ve built my team by focusing on each person’s unique skill set and how collectively we can deliver tremendous results and a positive ROI to WEX Health and our partners,” she says.

A Network as One of the Building Blocks to Career Success

When Wirth first started her career, she assumed that working hard was what mattered most, and that if she succeeded, she would stay in one place for her entire career, if she chose. While that can be true for some, Wirth soon found out there were so many other measures of success.

Wirth says that having a mentor has played a significant role in her successful career. “A mentor can help you so much with challenging yourself to do and achieve more for yourself, your team, and ultimately, your company.”

Additionally, she says, a mentor can help you believe in yourself and build your confidence to excel at stretch assignments and ask for promotions and/or pay increases.

Over the years, Wirth has found the significance of an adage to ring true: Don’t burn your bridges.

As a woman, she says that it’s natural to gravitate to other successful women, such as Sheryl Sandberg and Arianna Huffington, two people she follows closely. She has found their views to be crucial in understanding work/life balance, particularly Huffington’s current focus on the importance of adequate sleep.

Always Achieving Lessons in Leadership

As a leader, Wirth says it’s important to make sure you’re doing the share of work that makes you credible to the team, and that you are quick to share what went well and what can be improved on. However, she feels strongly that it’s not a female leader’s job to be “likeable. but that being authentic and worthy of respect are more important. She points out that one of the most critical  components of leadership is “EQ,” or emotional intelligence, part of which is to hire people smarter than you, and then give them due credit and celebrat their successes.

Wirth is actively working on a mentorship program at WEX Health and finds that one of the biggest learnings has been to encourage mentors and mentees to do things that make them feel uncomfortable: Although that is naturally hard, showing initiative – even if you’re not 100% prepared – will earn opportunities that could otherwise pass a person by if she didn’t jump in. A huge component is listening, which can be much more valuable than always talking.

She appreciates being part of an organization that invests in her leadership: At WEX Health, she finds that the company invests time and resources to ensure directors are successful in their positions, including offering sessions with an executive coach to build their leadership skills for current and future roles.

Personal Time Means Family Time and Focusing on Health

Married with two children, ages 5 and 11, Wirth finds that the most important thing to do in her free time is to spend it with her family, be present and create memories. When she is not spending time with her family, Wirth enjoys running and working out for both mental and physical health, and she focuses on always getting ample sleep.

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Voice of Experience: Suzzanne Yao, Managing Director and Associate General Counsel, Goldman Sachs

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suzzanne yaoBy Cathie Ericson

Many people talk about the importance of being a good mentor, but Goldman Sachs’ Suzzanne Yao knows you also have to be a good mentee: “You have to be open to sharing your goals, asking for honest feedback and listening to those who are providing constructive advice. Tough love is just as important as words of encouragement, and you have to be willing to give consideration to the advice of those who have gone through what you’re going through,” she says.

Yao understands that some junior employees may shy away from soliciting such constructive criticism because it’s natural to seek out a pat on the back. “In some ways you’re afraid of hearing what you can improve on, but looking back I can see that the progress I’ve made has been the result of candid feedback from my mentors.”

She recommends that young women consider a mentor who will give “homework assignments” and help them proactively identify career goals.

An Exciting Time To Be An ERISA Lawyer

Yao started her career in private practice at a major New York law firm, specializing in employee benefits and ERISA (Employee Retirement Income Security Act of 1974), a federal statute that covers every aspect of employee benefits, from how to set up an employee benefit plan to how to manage its assets and pay out benefits.

After four years, she jumped at the opportunity to work at Goldman Sachs after having positive experiences advising the firm while working as a law firm associate. As an ERISA attorney at Goldman, Yao works with both internal and external stakeholders, whether it’s supporting the team that covers Goldman’s benefit plans, helping clients understand the services Goldman provides to benefit plan investors or advising on the rules that govern plan investments.

Currently, she’s focused on new regulatory initiatives in the space, including potentially evolving fiduciary rules that could fundamentally change the way products and services are provided to retirement savers.

“It’s an exciting time to be an ERISA lawyer,” she says, highlighting the interesting intersection of law and politics. “It’s rare to have the opportunity to work on something so large and important to the industry and to people saving for retirement. While most people agree on the importance of Americans saving and investing for retirement, the conversations about the fiduciary rules show how incredibly complex it is to facilitate that goal, particularly since decisions about these rules could affect people across the spectrum.”

Don’t Be Your Own Worst Critic

Yao cautions against women feeling they have to fundamentally change aspects of their personality to succeed in their careers. She says that while being self-aware is important and making adjustments to your presentation or communication styles can be very helpful, fundamentally altering your personality isn’t necessary or healthy.

She also advises against judging yourself too harshly. “We tend to be our own worst critic and sometimes we need to give ourselves a break,” she says. “Realize that even if you didn’t have a week that went as you would have hoped, the following week is your opportunity to start with a clean slate.”

Serving As a Mentor To Others

Yao has been involved in the Firmwide Asian Professionals Network for several years and currently serves as co-head of the Network. She has also served on the mentoring sub-committee of the firm’s Legal, Compliance, Internal Audit and Executive Office Women’s Network and says she met many of her mentors through these affinity networks.

“There is a good deal of overlap on issues women and Asian professionals face in terms of countering stereotypes and maximizing leadership opportunities. Over the years I’ve been able to take my experiences in the Women’s Network and apply them to the Asian Professionals Network, and vice versa,” she says.

Yao also enjoys spending time with those just beginning their career as part of the Sponsors for Educational Opportunity program, which helps underrepresented students maximize opportunities for career success. As an alumna of the program, she considers it a way to pay it forward after interning at a law firm through the program prior to starting law school. Reflecting upon the experience, Yao recognizes that this initial exposure to the legal world gave her a huge boost of confidence as she entered law school, and connected her with mentors who supported her while she was earning her law degree. “Advising junior people involved in the program gives me energy and serves as a reminder of what it’s like to be just starting out.”

Yao notes that it takes resilience and focus to achieve a long-term career and continue to feel engaged and curious after hitting the 10-year mark with the same company. “Looking back at my career thus far is rewarding because I can see all the great relationships I made along the way and how much I’ve learned and matured as a professional. People invest in you and it’s important to recognize that and do the same for others.”

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Voice of Experience: Jitania Kandhari, Head of Global Macroeconomic Research and Portfolio Manager, Morgan Stanley

jitania kandhariBy Cathie Ericson

In the male-dominated world of finance, Morgan Stanley’s Jitania Kandhari finds that women’s voices can often get muffled in their constant quest for perfection. “Women tend to speak up less as they search for the ideal solution or just the right words, but it’s something they can and should overcome,” she says. “It’s important to have faith in yourself — just join the conversation and own what you say.” An encouraging environment with the right leadership and colleagues can be a big factor in the success of women, and in her case, she says that she is very fortunate to be part of a wonderful team at Morgan Stanley that has a strong culture of open expression.

Carving Out a Valuable Role

Jitania hit the ground running, beginning her career as a trainee at the peak of the Asian crisis at Morgan Stanley in India. With jobs in short supply, she moved to another firm that covered Indian equities and subsequently became a private wealth manager for ultra-high net worth individuals, where the seed of her interest in global economics — the linkages between global macro and asset classes — was sown. She worked at another firm in the United States, consulting on Latin American markets, and then came back to Morgan Stanley where the person with whom she’d done her first-year rotation was head of a team.

She joined them as the sole analyst in an emerging market fund and has since carved out a role and built a team doing what she is most passionate about — heading global macro-economic research and recently co-managing the Breakout Nations fund, which is a highly active country allocation fund that invests in both emerging and frontier markets

“Being named as head of macro-economic research for the team was a huge lift in my career and has produced a steep learning curve, which I love,” she says. “I have learned more than I have ever learned in any role in my career.” For her, one of the most important lessons has been the value of good leadership which goes hand-in-hand with building a high-quality team, along with the more strategic functions of her position.

While active management versus passive management is currently getting a lot of attention, Jitania is confident that active management will reassert its importance. “In my group, we pay a lot of attention to country allocation, as well as stock allocation,” she says, adding that their philosophy is that in the developing world, getting the country call right matters as much as the stocks. “We first identify the best countries and then the portfolio managers buy stocks to reflect that country view,” she explains.

While she has a mentor, Jitania wishes she had had the benefit of one from the start of her career, having seen the valuable role it has played in shaping her career and helping her identify strengths and weaknesses. She also advises women to keep an eye out for a sponsor, noting that women are adept at working horizontally but shouldn’t overlook the need for someone higher up to be guiding and watching out for them.

Advice That Resonates

Jitania has three pieces of advice that ring true at any career stage.

The first is to be a voracious reader, which she says will help you connect the dots in your investment career and better understand the world as one macro environment.

Second, she advises others further along in their career to keep reinventing themselves, as the only constant is change.

And finally she says, “I tell my kids to work harder than anyone else around you, and the rest will follow.”

Through internal workshops and networking, she continues seeking advice on her own career, including a recent series on communication training, which has further bolstered her interactions with clients and peers, as well as her own team.

Threading Her Global Interests To All Areas of her Life

Complementing her work with global and emerging markets at Morgan Stanley, Jitania extends that focus throughout the other facets of her life. In her spare time, she enjoys Indian classical singing and dancing, activities she has pursued since she was a child.

Her husband is on the board of the Afya Foundation, a medical supply recovery organization that collects supplies that would otherwise be wasted in the U.S., and ships them to less-developed countries that are experiencing calamities. She would like to take her children, ages 7 and 5, to their warehouse to participate, as a way to bridge her work and philanthropic interests. “I want to make a difference and extend my knowledge and reach to these countries and help a bigger cause,” she says.

And the thread continues in her travel with her family, whom she takes to one emerging market each year. They started with India and will visit Egypt next. She is gratified that her kids have inherited her interest in thinking globally. Recently her daughter’s class completed a New York neighborhood study, and Jitania was delighted that her daughter selected Greenpoint specifically because it was a Polish neighborhood, where her daughter knew she invested and visited.

“My goal is to give them those experiences that I live and breathe,” she says.

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Voice of Experience: Shaiza Rizavi, Partner, Gilder, Gagnon, Howe, & Co.

shaiza rizaviBy Cathie Ericson

“If you’re open and don’t construct borders and boundaries between different parts of your life, you can discover learning everywhere,” says Shaiza Rizavi, partner at Gilder, Gagnon, Howe, & Co. This philosophy allows Rizavi to blend the different aspects of her life.

Early in her career, Rizavi worked as an investigator in the public defender service and as a legal assistant before moving to Thailand where she worked on child development projects. Upon her return, she entered Columbia Business School where her life took a new trajectory thanks to her securities analysis professor. As part of the class, students researched a stock to pitch to Wall Street professionals who would come to Columbia’s campus and grill the students on the particulars. Rizavi met the founder of Gilder, Gagnon, Howe, & Co. during the class and directly after graduation joined the firm, where she has worked for over two decades.

Identify a Firm’s Culture to Find a Great Fit

She appreciates that the firm centers on giving small investors who possess long-term patience and fortitude the opportunity to create wealth. The firm’s founder had been working in the institutional investment business when he realized that working professionals, such as teachers, doctors and lawyers, would benefit from actively managed accounts in order to compound their capital. The firm focuses on high-growth opportunities rather than capital conservation. Rizavi uses the research skills developed at business school and through her early work experiences to identify companies engaged in transformational change to help investors reap the potential benefits of high-risk, high-return opportunities.

When interviewing with Gilder, Gagnon, Howe & Co., Rizavi was struck by the stories she heard that articulated the firm’s legends and values. She was particularly drawn to the firm’s orientation toward serving and partnering with clients, as well as its commitment to taking risk based on well-researched, well-thought out ideas. The firm is interested in human creativity and innovation and invests in companies looking to change people’s lives while building capital – an approach Rizavi finds as appealing today as she did over twenty years ago. The legends of achievement within the firm also convinced Rizavi of its uniqueness, especially the story of one woman who began as a typist and rose to become a portfolio manager based on her excellent ideas. “I could tell that this firm judged people on merit, allowing anyone to rise if they deserve it,” she says.

Rizavi advises women to take the time to reflect and look for a role where they can shine. “See how people march through their daily lives within the places you are most attracted to and make sure that that march coincides with values you respect,” she says, adding that analysis must be part of the job search process.

“You might not think you have the luxury of considering all these components because you need to take what is offered, but it will serve you better to take your time and be sure about your potential opportunity.”

She says that it is vital to trust instincts and listen to see if it is a place you want to be, not just for the next year or two but for the long term. “You may not want to stay in one place forever, but it is nice to know there is alignment and therefore staying for the long term is an option,” she points out.

Incorporating Life Holistically

Over the years, Rizavi has learned that it is a myth to believe there is a perfect balance between all aspects of your life.

“You have to give yourself permission to be the best you can be in a certain moment,” she says. “There are phases and seasons where you have the opportunity to focus on different priorities. You may rise in certain areas but you cannot expect all aspects to rise at the same time.”

Rizavi says she has served and learned from many incredible leaders. Chief among them arethe founding members of her firm and the individuals who steward the organizations she respects most including Columbia Business School’s Tamer Center for Social Enterprise, the American Museum of Natural History, Acumen, the Gilder Lehrman Institute and The Calhoun School.

Rizavi now hopes to prolong the benefits of mentoring and apprenticeship by working with entrepreneurs and students at Columbia Business School and other places to share the skills and lessons learned.

She recently returned from Acumen’s global gathering in Kenya where she met 400 of Acumen’s entrepreneurs, fellows and partners from 28 countries and six continents, and learned about initiatives as wide ranging as advancing agricultural practices for small holder farmers to lighting previously unlit regions of the world with solar power. “In working with these entrepreneurs, I gained knowledge of trends, technologies and emerging products and services around the world that I can bring back to my life in New York City,” she says.

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Voice of Experience: Marwa Elborai, Partner in the Capital Markets Group, London, Shearman & Sterling

Marwa ElboraiBy Cathie Ericson

“Be confident in your own skills and experience and don’t be shy about speaking up,” Shearman & Sterling’s Marwa Elborai advises.

She notes that it’s a skill that comes with experience and adds that to advance your career it’s important not to be intimidated, but rather to share your views on a matter in order to become the advisor that a client wants to turn to.

Proud of Her Tenure at Shearman

Elborai is what they call a “lifer,” having started as a summer associate at Shearman and progressed up the ladder to become partner in January 2016 – an achievement she regards as a “pinnacle moment,” given her tenure with the firm.

She began her career in New York in the capital markets practice and moved to the London office in 2011, where she took on a more specialized role in high yield debt and restructuring.

Elborai appreciated the challenge of adapting to something new and expanding her practice to become more involved with complex restructuring, working closely with clients who were doing capital market work for the first time as well as various internal teams, including finance.

Given that Shearman is one of the leading high yield practices in London, she is proud of being part of a team that’s highly regarded in the industry and has touch points on most of the deals in the market. To that end, Elborai says it’s vital to stay ahead of the latest developments in covenants as it allows her to offer clients the benefit of the most recent thinking and up-to-date best practices.

Mentors Can Help Ease the Path

In this demanding career, Elborai says that those who succeed definitely make investments with their time, but it’s not specific to women. However, in a field still heavily dominated by men, it can be more challenging for women to stay true to the path because they don’t have as many mentors who have previously reached the top goal of partner.

She says that while it’s still common for women to walk into a room and find themselves in the minority, that dynamic is changing with time.

“If you can identify someone you can look up to as a female that’s helpful, but don’t limit yourself to female mentors,” she notes.

One way that mentors helped Elborai along the way was in seeing the big picture: As a young lawyer, she finds you tend to be detail-oriented and don’t always take a step back. “You have to realize that your role is not just to pore over documents, but to facilitate an objective and reach a conclusion to achieve a common goal,” she says. “Working closely with mentors helped me develop the skills to look at and focus on the overall transaction and the main material issues.”

Active in Shearman’s WISER (Women’s Initiative for Success, Excellence and Retention) program, she has appreciated the opportunities to mentor female associates, as well as acting as a mentor in a robust cross-mentorship program with a client company.

Finding Balance to Perform Better

Given the demands of the job, Elborai notes that it’s vital to carve out time for yourself to be with friends and family, and find a diversion that appeals to you. For Elborai, a recent passion has become horseback riding, “It’s a peaceful way to enjoy the outdoors, untethered from email,” she says.

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Thought Leader: Barbara Reinhard, Head of Asset Allocation and Senior Portfolio Manager for Voya Investment Management’s Multi Asset Strategy and Solutions team

Barbara Reinhard“Every individual in America — from a Rockefeller to a Jones — will face retirement,” says Barbara Reinhard. “At Voya, we can touch every American’s life, and it’s a powerful investment mission when you realize that the decisions we make will help someone realize their lifelong goals.”

This is the philosophy that weaves its way through Barbara’s work, in both the day-to-day and long-term activities of focus. Currently enmeshed in the firm’s annual update to its strategic asset portfolios, Barbara appreciates her work at Voya because the firm is not a “traditional” asset manager. “Very few asset managers focus exclusively on retirement investing,” she notes. “Most want to be everything to everybody.”

Voya’s work with retirement plans means that the long-term demographic trend for the investment business is very positive. “The need for adequate retirement savings affects all Americans” notes Barbara.

One challenge in today’s environment is the uncertainty surrounding business regulation, but there are endless opportunities as investors seek value-added advice.

Analytics will continue to be one of the biggest tools Voya has at its disposal, which helps drive innovation. “We are increasingly mining big data to help inform our investment analysis and further our understanding of trends,” says Barbara. “This information is exceedingly valuable as we strive to meet our clients’ needs.”

The best advice she can offer other women in the industry? “Early on, identify a good mentor who can give you sage advice throughout your career.”

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Voice of Experience: Kathleen Kelley, CEO, Queen Anne’s Gate Capital Management

kathleen kelleyBy Cathie Ericson

It’s vitally important for women to find a mentor early on who can help them navigate their path, says Kathleen Kelley. “I was lucky enough to find Paul Jones, who became my mentor, but that was a fortunate accident since I hadn’t set out with that as my mission. It’s important to think about who would be the right mentor and establish that relationship early on.”

After studying math and economics in college — which, incidentally, she believes that all women should take math courses whatever their career aspirations – Kelley became a portfolio manager at Tudor Investment Management. She spent 10 years there, initially doing research and then moving to portfolio management, where she ran a macro portfolio focusing on commodities.

She moved to Kingdon to run a macro portfolio for seven years and then took a year off and moved to London with her kids. When she returned, she started her own fund, Queen Anne’s Gate Capital Management, named after the street they lived on in England. While the firm was focused on the fund when she first started it, it has evolved to offer research as well.

Going out on her own is the professional achievement she’s most proud of, primarily because of the example it sets for other young women. “They need to see the opportunity set available to them, but they can’t if they don’t see other women taking those steps,” she says. “That’s one of the reasons it was important to me to take that risk and start my own firm.”

Currently she specializes in consulting to complement her past 20 years where she has focused on investing and portfolio management. Commodity markets have always been her specialty, and she notes that the recent renewed interest in the space is promising. She also believes there is a trend for hedge funds and asset managers to meet in the middle: As the fee structure and performance of hedge funds have been maligned over the past couple of years, asset managers have been accumulating more of the assets as they broaden their reach. “I believe there are increasing opportunities for companies like mine that serve both hedge funds and asset managers,” she says.

Bolstering Women’s Career Prospects at All Levels

Her focus on the financial world extends to her philanthropic pursuits. Ten years ago she co-founded the High Water Women Foundation, which offers an annual impact investing seminar in the fall and trains volunteers to teach financial literacy. “We were early to the space, which has been growing like crazy, so the program keeps expanding to meet overwhelming demand.”

Kelley admits she is frustrated by the slow progress women have been afforded, especially when you consider the make-up of corporate boards and realize many companies have no women represented. She sees how the problem perpetuates itself: If a man joins a board and they mention they need another member, he’ll call his colleague. “We need to put the same buddy network in place to facilitate this process for women,” she notes.

To that end, she says that most of her friends in the industry are actively promoting other women but can always do more.

Closer to home, she continues to foster her kids’ interest in culture and travel. They are half-Spanish so they visit Spain regularly, and she and her daughter are training together to run the London Marathon.

Kelley serves on seven non-profit boards, including her alma mater Smith College and London School of Economics, as well as High Water Women Foundation.

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Voice of Experience: Victoria Park, Diversity & Inclusion Director at PwC Australia

Victoria Park 200dpi_4111_cropBy Cathie Ericson

Victoria Park believes there’s a real benefit in spending your younger years working with a larger organization where you have ample opportunity to identify your passion, and which allows you to stretch and broaden yourself early on.

She recommends that women surround themselves with a small and diverse group of genuinely supportive mentors and sponsors, formal and informal, male and female. “Rarely is there one role model with whom you identify completely, so ensure you are getting different perspectives to help you find your way.”

An Internal Program Bolsters Her Career

Park relocated to Australia in the late 1990s. “My initial step into financial and professional services recruitment provided the funds for travel en route to Australia and set me onto a different career path completely,” she says. Due to her evident passion for people, she joined PwC in Sydney in an HR role. Over the past 14 years she has built a career in HR at PwC, earned a post-grad diploma in strategic HR and started a family.

She says that in 2006 she found herself at a fork in her career and self-nominated for a development program called the Young Leadership Team, which consisted of five, three-day residential programs.

Park found it to be an incredible experience from the minute she put herself forward; having been with the firm only 18 months and not having the benefit of joining a professional services firm straight out of school, as many do.

When she was selected to participate, she took full advantage of making sure the entire process was beneficial to her learning and career advancement, not the least was just making the decision to put herself out there in a vulnerable way.

Then, she found that the robust feedback she received on her application and the process of interview prep helped her position herself and recognize some of the development points that would be useful for her, including how a breadth of thinking can impact the team. Park says this was one of the most profound experiences in her career.

Along the way she also learned sideways opportunities can be as beneficial, if not more so, in the long term, as you progress into senior leadership roles because diversity of experience is important for long-term success.

Expanding Programs to Support Diversity and Inclusion

Currently she oversees the firm’s Diversity & Inclusion strategy after stepping into the diversity and inclusion program director role 18 months ago, where she found her professional skills, purpose and passion have collided. She had a steep learning curve on some groups she wasn’t as well versed on including LGBT and Australian native groups.

This renewed focus gave the firm the opportunity to reset and look out to 2020 where some recent leadership changes have reinvigorated diversity issues. She notes that there is appetite from the new CEO to see that his legacy around diversity and inclusion is truly embedded in the organization and how they operate with clients and within the firm

“We have done awesome work updating some policies and will have even more success as we overhaul some of the other legacy systems we have in place,” she says, adding that they will be making dramatically different and sustainable changes.

Among the advances they are instituting are a culture change that emphasizes flexibility. The program was introduced two years ago and will be fundamental to their success going forward in attracting diverse workers.

“Organizations that don’t adopt a flexible outlook will miss out on talent,” she says. While there are large opportunities to be flexible in terms of where people work and how they choose to work, she acknowledges it can cause challenges in the short term in changing the standard five-day work week and traditional acceptance of longer hours.

But, by genuinely looking at how teams work, they can offer flexibility for everyone, including supporting males in the role of caregivers. “Flexibility and support for men will allow greater female participation in the work force.”

She finds that work/life balance challenges for women in professional services are impacted by the strong client service ethic, where they assume they need 24/7 accessibility. This has spurred another unintended consequence of limiting the number of senior role models available to show the pathway to younger women coming up.

She herself has been involved in or designed a number of different female leadership programs over the past 10 years.

“The main benefit I and the cohort got from all of them was the opportunity to broaden and deepen the female network,” she notes. She says that they also spent time considering the concept of “swimming against the tide” and acknowledging the feeling most women have encountered where they are in a minority.

Finding Her Own Balance

As technology has evolved over her career, Park has realized the need to consciously consider categories such as hobbies/philanthropy/family/travel as part of how she plans her life. “The distinction between work and home gets increasingly blurred when we consider the traditional working week model we still broadly operate in. By being conscious I strive to ensure that these critical elements of life get the right time and focus to ensure I feel fulfilled.”

As a wife and mother of two boys, ages 9 and 7, she wants to raise them with a positive mental attitude and health, which means being actively involved in their lives and finding time to build a strong connection.

One way to blend the two is to link hobbies to health and family, so they all enjoy running, ocean swimming and sports. She and her husband met working in the wine industry and wine, food and cooking continue to be interests they share.

Over the past few years they have started to share their love of travel, taking the boys on a last-minute trip to Beijing when she was travelling with work, and using the opportunity of trips to the UK to see family and to travel around Europe.

Her philanthropic activity also centers around shared family passions. In 2015 she participated in a fundraising trip to Everest Base Camp to raise money for OzHarvest as her husband is passionate about food wastage at home. “Unfortunately we got caught up in the earthquakes and missed the goal by one day, but luckily we returned safe and unharmed,” she says. More recently she has completed her Bronze Surf Lifesaving qualification and enjoys supporting the local community when on beach patrol.

Through work and outside activities, she wholeheartedly lives this charge: “Have fun, enjoy what you do at least 80% of the time, or change what you are doing.”

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