KarenHoBy Jessica Titlebaum (Chicago)

Karen Ho, chief operating officer of Broadway Technology, a trading technology solutions provider for top-tier banks and hedge funds, is an avid Mets fan. She recalls a game they played at Wrigley Field when she was living in Chicago and working at O’Connor and Associates.

“I went to the game with some of my colleagues and no one would sit next to me because I was wearing a Mets cap,” she said. “The Mets were leading all the way into the 9th inning but the Cubs won in the end.”

Ho’s integrity and enthusiasm have helped her excel as a leader in her career from an early age. For example, having becoming Managing Director at Bank of America at the age of 30, Ho has taken her skills to Broadway Technology to help turn it expand internationally.

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Grant-DBy Melissa J. Anderson (New York City)

A strong proponent of mentoring and the continued expansion of women’s leadership roles in the legal industry, Shearman & Sterling partner Denise Grant also believes it is important to step back and take a broad view.

“At the end of the day, when thinking about the challenges and barriers for women in law, they’re relative,” she explained. “Growing up the daughter of a diplomat and now as an international transactional lawyer, I’ve traveled all over the world. I’ve seen women denied basic rights and opportunities, like going to school, being able to vote, being able to speak for themselves. In relative terms, the barriers we face here pale in comparison.”

She continued, “The real challenge for each of us is to find our own path. You may bump into a wall, but the challenge is for you to decide how to get beyond that wall. Do you scale it? Do you dig under it? Do you find a way around it?”

Grant, a partner in Shearman & Sterling’s Project Development & Finance Group and co-chair of the firm’s Diversity Committee, was also the firm’s first black partner. She is proud of her career and the opportunity to open doors for others where there may have been a wall before, and she encourages other senior female role models to not only open doors but to help usher women through them.

A Lifer at Shearman & Sterling

Grant, originally from Guyana, grew up in the United Kingdom, Canada, Belize and several countries in South America, and came to the US with her family – her father was Guyana’s Ambassador to the United States – to attend college. She studied International Relations at George Washington University and then attended Georgetown University Law School.

“I’m a lifer at Shearman & Sterling,” Grant began. After working at the firm as a summer associate during law school and then becoming a full-time associate in 1989, Grant climbed to the top of the ladder at the firm and became a partner in 1998.

“With my background in international relations, my initial goal was to garner some experience at a private law firm and then eventually join an international organization like the World Bank, the IMF, or IFC,” she recalled. “But my work here at Shearman & Sterling has always felt like a great fit.”

“Shearman did – and still does – have a significant platform in Latin America, and so the firm was my first choice based on the ability to practice law on cross-border transactions in the region where I grew up,” she continued. “And, best of all, I’ve actually done some work for the IFC and have worked on matters involving the IMF and the World Bank.”

Today, over 20 years later, Grant continues to focus on financings in Latin America. In fact, she said, one of the most interesting things she’s experienced during her career has been the evolution of transactions and the players in the region.

“When I first started doing work there, Latin America was considered an ’emerging market’ and the region was comprised of ‘developing countries,’” she explained. “But now I’ve seen many of those countries emerge. It’s very exciting to see that transformation, to have the opportunity to represent Latin American companies and financial institutions that have actually grown to such a magnitude as to acquire companies in the US and to lead internationally syndicated financings.”

For example, Grant has played a key role in supporting the expansion of Brazilian beef producer JBS, which made an important acquisition outside of Brazil and into the US with the 2009 purchase of Pilgrim’s Pride, a major chicken company. She has worked with JBS on subsequent financings for its US subsidiaries.

In Grant’s view, JBS’s expansion is indicative of a bigger trend – a changing and growing acquisition finance market for Latin America. “The more acquisitions you are seeing from Latin America into the US means that that the market is going to shift,” she said. “It’s growing more similar to US sponsor – style leveraged financing.”

Sources of Pride

In a career filled with significant professional achievement, one special accomplishment stands out, Grant says. “The professional achievement I’m most proud of is becoming the firm’s first black partner,” Grant said. “It’s historic, and also a source of pride for my parents.”

“Really, it’s a professional and personal achievement,” she continued. “Professionally, my election helped to open doors to others coming after me. On a personal level, when I was deciding what I wanted to do with my life, I knew it would include making the road easier for those coming behind me. This is very important to me.”

Political Risk and Diplomacy Skills

The road to achieving this professional success has been paved with hard work. Grant’s practice is multifaceted and calls upon so many of her skills.

“When working on cross-border transactions you often times have to deal with issues of political risk — we’re talking about expropriation, nationalization, currency conversion issues, etc. We’re also talking about war and political insurrection,” Grant said. “All of these issues come into play in my work.”

She continued, “In the past, mitigation of political risk was dealt with by lenders and investors buying an insurance policy against such risks occurring. For example, in the early 2000s, when Argentina decided to redenominate all US dollar-denominated obligations into Pesos, which created losses for many foreign lenders and investors, many of our clients made claims under their political risk insurance (PRI) policies.”

Grant explained that the insurance companies pushed back, arguing that “pesofication” was not covered by the standard PRI policies. Of course, the policyholders disagreed. As a result, many of the claims were taken to arbitration. “We had to arbitrate a number of these political risk claims – and we were successful on a number of them – but not without a lot of cost and time to our clients and significant questions about the effectiveness of these types of policies,” she said. “So now, many people try to structure their deals in such a way to work around these political issues.”

Recently, for example, Grant worked on an acquisition financing in Peru that was closing right around the time of the country’s elections. This meant that she had to assist her clients in navigating that transaction in a way that didn’t offend either political party, but at the same time provided the client with adequate protection. This called for strong diplomatic skills.

“Maybe this is genetic, because of my father’s career, but I’m interested in using diplomacy skills to have a variety of interests come together to consummate a deal, to meld all of these things together,” she explained.

Wisdom for New Lawyers

Grant’s sound practical perspective has benefited her outside the deal environment.

“One of the things I wish I had been more cognizant of when I was first starting my career was the importance of building relationships and networking. The earlier that starts, the better it is for you,” Grant advised. “It’s a small world, and it’s helpful to know as many people as you can. That includes business relationships and the like, but it also means mentoring.”

She continued, “Another point I do raise with young people is that it will help enrich your life to build up your personal profile and take stock of what you have attained. I always remind associates in our firm to enjoy the journey. Sometimes you’re so worried about what’s next that it’s hard to step back and maintain some perspective. Time goes so quickly that you’ve got to be able to stop for a moment and celebrate your achievements.”

Advice for Women in Law

“For more than half of my career I have been fortunate to be in practice groups at the firm led by women,” she said. “The women partners here at Shearman & Sterling are very supportive, and we meet regularly to discuss challenges we face individually and collectively and to support and advocate for our women lawyers. I have seen women succeed and do very well — I do think there are challenges to find the right path for each person.”

She continued, “I would be remiss if I didn’t mention that I’m also a mother of two young children. And finding that equilibrium – to be an excellent parent and, at Shearman & Sterling, an excellent lawyer, partner and business developer – is challenging.”

“We always want to give 100% to all aspects of life – it’s not a barrier, but it comes with a lot of work, to achieve the success you’d like to achieve as a mother and a partner at a successful law firm. But at the same time, my son, for instance, really wants me at his violin concert. And I want to make it look easy – I want my daughter to believe she can do anything she wants to achieve. You don’t want to let them see any chinks in your armor.”

“Luckily, I have a wonderful support system at home which really makes a huge difference,” she added.

For women entering the legal profession, Grant advises that they not allow themselves to be wallflowers. “Make sure you’re visible,” she said. “From the time you get into the firm, make sure you’re noticed. You have to do a little bit more than just be an excellent lawyer. You have to create your own opportunities.”

She added, “Do not hesitate to promote yourself at work. I do see our male counterparts doing it regularly. In fact, I see how my son already takes credit for many things, but my daughter will hesitate. We encourage her to be more proactive and not to be shy. I would say the same thing to young lawyers.”

She continued, “One of the other important things I would mention is to always remember where you came from and who helped you get to where you are. And you need to be able to afford others that opportunity.”

“Often when you are successful, it is easy to forget how important it is to mentor and help people. Here are Shearman & Sterling, even as we partners gain greater seniority, we work hard to build that next generation of partners. And in client relationships, we need to make sure to include junior women and minority lawyers in our transition plans,” she advised.

“We need to continue to build that cadre of women and diverse partners throughout the firm. The only way to break through any ceilings or walls is to work together.”

Diversity at Shearman

Grant serves as co-chair of Shearman’s diversity committee, a committee she co-founded in 1992 as a third-year associate at the firm, with John Cannon, a partner and practice group leader, and Anna Brown, a colleague and today the firm’s full-time director of global diversity and inclusion. “We have a strong culture in place here at Shearman & Sterling, and women can see that they can do very well here,” she said. “It is about charting your own path with support from others.”

In Her Personal Time

While her work at Shearman & Sterling is challenging and time consuming, Grant does work hard to maintain some important priorities.

“I’m a staunch believer in doing pro bono work,” she said. “Right now I’m working on a microfinance matter for a social business fund investing in social businesses in Haiti. This is something I’m passionate about. I also sit on the board of Edwin Gould Services for Children and Families, which is a New York State-sponsored adoption agency.”

Finally, she said she manages to take a few moments for herself. “It all comes down to that equilibrium,” she said. “You can’t forget about your self. I’ve found that it’s helpful to take a moment to take a deep breath and let it all sink in.”

“You do need to do that for yourself, even if it’s just ten minutes on the weekend – which is what I usually get!” she added with a laugh.

BirgitNeuBy Melissa J. Anderson (New York City)

“All things are possible,” said Birgit Neu, COO, Corporate Development, Global Banking and Markets, HSBC. “This industry can be challenging, but if women really want it, it’s theirs to take if they grab it with both hands.”

Neu’s career path has led her through various industries and environments – from working with “blue-haired, mohawked” creatives to the more traditional financial industry. She is passionate about the importance of getting every part of an organization motivated toward gender equality – including the men.

“We need to have everybody take part in the conversation about gender equality,” she explained, “because everybody can make an impact.”

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thought-leadershipFor those financial institutions which have yet to grasp the importance of identifying, measuring, managing, and monitoring risks on a comprehensive basis, time may not be on their side. Regulators and litigators alike are forcing change.

There are countless individuals who want better information from their service providers about risk and are prepared to vote with their feet if they don’t get good answers. After all, these institutional investors themselves are confronted with a bevy of new mandates that require transparency. The good news is that change opens the door to business opportunities. Enlightened organizations that have good processes in place and have nothing to hide can differentiate themselves from competitors. Providing clients with education and data tools offers yet another way for asset managers, consultants, banks, and advisors to forge stronger relationships with their pension, endowment, foundation and family office clients. On the flip side, those who are reluctant to explain how they manage their financial, operational and legal risks may lose clients or worse yet, could end up as defendants in a lawsuit.

Pay to play conflicts, questions about hidden fees, state and federal legislation and new accounting rules are a few of the forces at work to ensure that trillions of institutional dollars are in good hands. Effective investment stewardship is no longer a luxury. Recent surveys confirm that buy side decision-makers continue to emphasize governance and risk management for their organizations as well as providers of products and services. Institutional investors can ill afford to lose money after a tumultuous few years. Investment committee members who give short shrift to fiduciary duties could end up being investigated by regulators or sued. According to federal court data, the number of ERISA lawsuits is going up. Factor in investment arbitrations, enforcement actions and “piggyback” securities litigation allegations and it is clear that unhappy investors are not going to accept the status quo.

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MariaCoyne2By Melissa J. Anderson (New York City)

“I wanted to be a banker my whole life,” said Maria Coyne, Executive Vice President, Business Banking Segment Group at Key Bank. Coyne graduated with a degree in finance from Notre Dame in 1982, and besides a three year foray into the non profit sector, has spent her 25 year career in banking. While she has worked in just about every part of the bank, she said, she’s always come back to small business.

“It’s where my heart was,” she said. “Particularly the women’s business sector.”

Among her proudest achievements, Coyne includes the work she’s done with the Key4Women program – Key’s program for female business owners, providing financial solutions, networking opportunities, and education. She explained that, going back to the late ’90s, Key Bank was studying the needs of women business owners. “We saw that they just weren’t applying for loans.”

“We identified it as a need and wanted to make it real.” She said the program has gone a long way in helping understand the economic value in women-owned businesses. “This is not just a “feel good” project,” she said. “These women have sophisticated business needs.”

She continued, “The most thrilling thing for me has been to see these companies grow and expand through the program.”

In 2005, Key Bank has committed to lending $1 billion over the next three years, and accomplished that goal early in 2007. “So we said, ‘Let’s double it.’” That goal, she said, was achieved in 2009. The bank is on track to achieve its next goal of 3 billion by 2012.

On the horizon, Coyne said, is a program for non profit entities similar to Key4Women. “We want to help non profits find financial solutions. We’re very excited about it.” Additionally, Coyne said, so many of the bank’s employees sit on non profit boards that the program is energizing the entire leadership team. “We’re well suited to serve non profits,” she added.

Coyne is particularly excited about the financial education portion of the two programs.

She said, “I think financial education is so important in virtually every aspect of our industry. On the consumer side, particularly in the “unbanked,” there is heightened awareness around people better managing their finances. One of the good things that came out of this bad cycle is that we are building the tools to help people manage their finances better.”

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barbaranovickBy Melissa J. Anderson (New York City)

Right now, Barbara Novick, Vice Chairman at BlackRock, is focused energetically on change. “Companies and industries change, and very often change is an opportunity.”

Novick’s responsibilities have changed too – after twenty years working on the client side at BlackRock, she’s recently taken a new role leading public policy and government relations for the firm – and she feels strongly that change is leading to opportunities in this area too.

As the markets and regulatory structures evolve rapidly, she explained, people must be able to not only deal with change, but embrace it. She said, “Embracing change is probably the most important thing someone can do in their career, along with trying to turn that change into opportunity.”

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By Melissa J. Anderson (New York City)

“I do really believe that once you get to a certain level of seniority, it is important to encompass into your role the development of other women,” said Sarah Lee, Managing Director, Global Head of Fixed Income Derivatives Legal, Bank of America Merrill Lynch.

Lee, who has spent her career developing award-winning expertise in derivatives law, is also passionate about the importance of passing on guidance and opportunities to other women.

She continued, “Mentoring… is critical for getting women into senior roles in the industry – and as women who are senior, we must bear that in mind.”

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VivaHammerBy Melissa J. Anderson (New York City)

“I’ve been trying to get my driver’s license in the US for seventeen years,” began Viva Hammer, Principal at KPMG Washington National Tax. She continued, “I took the written test when I was pregnant with my daughter. Two weeks ago she graduated college and a week later I passed my road test.”

The story is emblematic of the careers of many women, Hammer said. “Sometimes for women, your career can seem like a long road with lots of detours. You need a lot of faith – or desire – to believe you’re going to make it.”

Hammer, a native of Australia, moved to New York City two days after graduating law school without a job prospect in sight. Now, twenty years later, with a high profile career in US tax law, having founded several non profits and begun her book Choosing Children – and, now with her driver’s license – Hammer can say she has made it.

“Never give up,” she exclaimed. “Never, never, never, never!”

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jacquelineallenBy Melissa J. Anderson (New York City)

Jacqueline Allen, SVP of Finance, Equities Reporting, North America at Citi, said the achievement she is most proud of is going back to school for her MBA. She explained, “I finally took the leap after having breakfast with the CEO of Equities at Citi. It was three years ago, when Citi was entering the most tumultuous time of the downturn. The message I took away was that I needed to be the best I could be to propel my career. So I took inventory of myself and realized that to compete in the changing environment, I needed more education.”

Now that Allen has completed her MBA, she is looking for the next opportunity on the horizon.

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SarahOdellBy Cleo Thompson (London), founder of The Gender Blog

British born Sarah Odell began her career in the USA thanks to her youthful prowess with a lacrosse stick. Whilst at school in Surrey, she played for the English youth lacrosse team, was spotted by a US college recruiter, and won a sports scholarship to Vanderbilt University in Tennessee where she studied Human and Organizational Development. This was followed by an MSc from Capella University in Minnesota which in turn enabled her to stay on and work in the US.

“I was very lucky! I started in the US in the telecommunications industry in learning and development, spending seven years with Sprint Nextel, primarily working to develop Learning & Development capabilities in its contact centres and delivering training to its employees all over the country.

“In 2007, I moved back to the UK with Accenture, and I now provide Learning & Development consultancy for clients in the fast-moving consumer goods industry. It’s the full cycle of consultancy, from building relationships with current and existing clients through to delivering strategic and operational services.”

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