35 Under 35: Angela Best, EMEA Group Tax Controller, Nomura

AngelaBestBy Melissa J. Anderson (New York City)

According to Angela Best, EMEA Group Tax Controller at Nomura, one of the lessons she wishes she had learned earlier in her career is to be more open to new experiences. “It’s to be less serious and enjoy life – not to be frightened to make mistakes,” she explained.

After graduating from the University of Kent, Best began her career at an accountancy practice, and when she received her chartered accountancy certificate, she moved to the investment banking industry, working in tax. “It was a smooth move,” she said. “I haven’t encountered any stumbling blocks.”

“When Lehman happened in 2008, I saw an opportunity that I was unlikely to encounter again.” Nomura acquired parts of Lehman Brothers’ Asian and European investment banking, fixed income and equities division, she explained. “It was the opportunity to marry two very different cultures together, however, it wasn’t just the people factor, but also the new working practices. It was a very challenging and unusual time.”

In fact, Best says her most interesting roles have involved working through technical projects in the context of change. In her last role, she led a team designing how a unit of previously outsourced work would be brought in house. “As part of it, we had to recommend the software we’d be using – which meant presenting to senior management, performing due diligence, and selling how it would work in house.”

Participating in the team brought her significant visibility with senior management, she explained. “I had to prepare and present our cost benefit analysis – it was very exciting.”

Currently she is working to coordinate with Nomura’s Indian service center, and enjoying the unique opportunity to learn about a new culture. “Within my department I look after European taxes. There’s a lot of reconciliation work that we’re looking to offshore to India,” she explained.

Best said she is paying keen attention to the challenges the banking industry faces. “There are reputation issues currently. It’s something everyone in our industry should be following, just to see where the industry is going.”

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35 Under 35: Toni Mohammed, Client Manager, Marsh USA

ToniMohammedBy Melissa J. Anderson (New York City)

One key element in career advancement, according to Toni Mohammed, Client Manager at Marsh Inc., is being assertive about your goals. “I would advise young women to not be afraid to ask for what you want, work hard, keep pushing, and be patient.”

The other, she said, is building relationships. “This industry has a lot to offer. It’s also a very small world, so leveraging your networks early on will help you get to where you want to be.”

“I like to say I’m a child of insurance,” she said with a laugh, explaining that her mother worked in the industry for 25 years in Trinidad. “I kind of grew up in the industry.”

Born and raised in Trinidad and Tobago, Mohammed came to the United States on a scholarship, and went on to study math and actuarial science at Howard University. After completing actuarial internships at CIGNA, Nationwide, and Deloitte, she realized she wanted more client interaction, and took a position as an insurance broker at Marsh in Washington DC. As part of the firm’s Risk Analyst program, she developed a keen interest in Multinational, and within months of attending training in Atlanta, Georgia, she started working for the Multinational Client Practice as an International Property and Casualty broker.

Now Mohammed is a team leader and Multinational Advisor at Marsh, and co-leader of Pride@Marsh (the company’s LGBT affinity group). Mohammed has also become a sort of Middle East insurance expert. She recounts one of her proudest achievements as her work in this area.

“One of my defense clients had an auto fleet in Afghanistan, Iraq, Lebanon and other Middle East countries where certain local coverages were contractually needed. You can imagine in this economy it was a great challenge getting insurers to even offer these coverages, much less consider the aggregation risk concerns and cost,” she explained. “Fortunately with the expansive Marsh network and partners in London and the Middle East, I was able to find a solution for our client.”

“But I really have two jobs,” she continued. “My day job and my ‘gay’ job.”

“My day job of advising clients on what’s going on with international insurance and trends that can affect them is very exciting. Sharing knowledge with my teams and being part of a dynamic environment means that I’m always on my toes to see what works, how to improve, and how to change,” she explained.

“Balancing compliance with international regulations and cost analysis for international insurance programs are of key interest to me. With increased global scrutiny and the poor economy, there is greater tax activity by local governments when there is non-compliance with the insurance regulations. In some instances there are also hefty fines and penalties, including imprisonment, that our clients may be exposed to, so helping to explain international insurance regulations is key.”

“In my ‘gay’ job,” she continued, “we are also on the verge of change. With my co-leader Cris Castillo-Brizard, we have re-energized the LGBT group at Marsh called Pride@Marsh. We are getting involved in community and education. We are creating ties to business in ways that have never been done before. I am very proud the Marsh leadership is behind us and continues to do the right thing.”

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Voice of Experience: Sarah Walker, Executive Director, Enterprise Data & Services, Global Head IT & Data Operations; Securities Reference Data, Morgan Stanley

SarahWalkerBy Melissa J. Anderson (New York City)

Throughout her life, Australia-born Sarah Walker, Executive Director of the Enterprise Data & Services Group at Morgan Stanley, has demonstrated a devotion to solving problems and efficiency. Energetic and direct, she described how she entered the world of IT after becoming frustrated with the indirect pace of her university education.

She entered university intending to study journalism. “I wanted to be a writer,” she explained. “But I quickly decided I hated university! I thought I could pick up a book and learn anything they were going to teach me on my own. So I convinced my parents to say yes to me dropping out if I could find a job.”

“I think they only said yes because they thought I would never find one!” she said with a laugh. But, she continued, she did find work. “It was the early ‘90s and I got a job doing operations reconciliation work at Citigroup in Sydney. I had a big computer sitting on my desk, yet everything was still being done manually. I thought, ‘why are we doing this with a calculator and pencil and paper?’”

Walker turned her computer on, and worked out a way to turn the 8-hour ordeal into a 1-hour process. “From then on, I’ve been hooked. My career has been about making processes more efficient and solving problems.”

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Movers and Shakers: Susan Bulkeley Butler, Founder and CEO of SBB Institute for the Development of Women Leaders

susanbulkeleybutlerBy Melissa J. Anderson (New York City)

“Be responsible for who you are and what you want to be and make it happen,” advised Susan Bulkeley Butler, founder and CEO of the SSB institute for the Development of Women Leaders.

This is advice Butler herself has lived – after being the first woman professional hired at Arthur Anderson (now Accenture) in 1965, she found herself passed over for promotion time and time again – until she realized she needed to take control of her career, that is. Butler turned her professional path around, eventually being named the first female partner at the firm. Now retired from the company, Butler is also a published author and leadership speaker, enthusiastically working toward the goal of getting more women into top jobs.

“We have one life and I’m not sure we all make things happen for us, rather than let things happen to us. If we’re not taking responsibility for who we are and where we want to be, then who are we outsourcing this to? Who is making this happen?”

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Intrepid Woman: Theresa Payton, President and CEO, Fortalice

theresapaytonBy Melissa J. Anderson (New York City)

According to Theresa Payton, President and CEO of Fortalice and co-author of Protecting Your Internet Identity: Are You Naked Online, one of the most important things she has learned throughout her career sounds simple, but it’s something many women find challenging. “Saying no sometimes is actually okay. It’s not a sign of not being a team player. “

Payton, who spent 16 years in technology in the banking industry before becoming the first female Chief Information Officer at the White House, continued, “Early in my career, I felt I needed to rush in, grab the ball, and do it all. I quickly became overloaded. There’s a difference between not letting a ball drop and feeling as if I needed to take on everything myself.”

“Fortunately, I had mentors say to me that it’s okay to say no and recommend someone else,” she added.

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Voice of Experience: Dana Kromm, Partner, Mergers & Acquisitions Group, Shearman & Sterling

danakrommBy Melissa J. Anderson (New York City)

Graduating from law school at the University of California, Davis in 2001, Dana Kromm found herself at the “tail end of the tech boom.” But the rising M&A star at global law firm Shearman & Sterling LLP in San Francisco has more than made up for her late arrival.

Recently named one of California’s Top Women Lawyers by the legal publication The Daily Journal, Kromm, a partner in the firm’s M&A group, has established a solid reputation in Bay Area transactions and within the private equity community, advising the likes of Twitter, Visa and Sybase, as well as Francisco Partners and a number of other major technology-focused private equity firms.

“The great part about M&A is that it’s a field where you’re constantly learning new things – there’s always something in a deal that’s new, a new problem or a new issue,” she explained. “Your job as an M&A lawyer is to be a master of all the issues – which means you have the opportunity to be constantly learning.”

The same goes for working in the technology space, she continued. “Technology issues keep you on your toes in the same way, whether you’re working with IP issues, regulatory issues, or something else. It makes for a vibrant and ever-changing practice.”

Kromm says she established her reputation in the technology M&A field by getting a keen understanding of the business objectives of her clients. “Particularly on the private equity side, it’s understanding the investment motives, why they’re interested in the particular business, where they see the growth coming from. And second to that, particularly with the technology companies themselves, it’s making an effort to understand their business as well and why they’re doing the transaction.”

She added, “Technology has its own set of individual issues and I make it a priority to understand what those are.”

Recently Kromm has worked on several deals in the healthcare information technology field, and she said she is interested in how pending changes to healthcare law, including the US Supreme Court’s expected decision this summer on The Patient Protection and Affordable Care Act, will impact her clients.

“I’m interested in seeing how those changes impact the business model of the healthcare IT companies I’m working with,” she says.

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Voice of Experience: Minerva Tantoco, Executive Director, Client Facing Technology, UBS

MinervaTantocoBy Melissa J. Anderson (New York City)

“My path could not have been predicted early in my career,” said Minerva Tantoco, Executive Director of Client Facing Technology at UBS. “If I’d known it was just following your interests and passions and just doing them well, I think I’d have had a lot less stress.”

“Just be yourself, and have a sense of humor. Your path is you and what you find interesting.”

Through a career spanning three decades and covering multiple industries, Tantoco has worked on the cutting edge of online advertising, e-commerce, mobile technology, and shifting workflows.

“To be part of generating change and really revolutionizing how we do business every two years, and to be part of the changes that have occurred over the past 30 years – I feel like I’m a part of the history of computing,” she said.

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Movers and Shakers: Beth Devin, Chief Technology Officer, Manilla

BethDevinBy Melissa J. Anderson (New York City)

Beth Devin is conscious of the challenges that women face in Silicon Valley. As Chief Technology Officer of Manilla, she works for men and with a majority of men, and said that there are times when she has wished for more gender diversity. But she also believes that technology is a terrific field to work in – and by discussing the industry’s challenges and benefits, the good and the bad, senior women can provide encouragement for younger women coming up the ranks.

“Successful women in technology leadership roles are few and far between – we should not underestimate the positive impact we can have on women considering a technology career or just starting out,” she said.

“Speak up as women in technology, talk about the amazing opportunities and what the challenges are. Your wisdom and experience are valuable. The more information that’s out there, the more storytelling you can do, the more it will benefit others.”

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Voice of Experience: Meredith Prange, CAO, Citi Technology Infrastructure, Citi

MeredithPrangeBy Melissa J. Anderson (New York City)

“Make sure that you jump at an opportunity to move outside your comfort zone or area of expertise,” said Meredith Prange, Chief Administrative Officer for Citi’s Technology Infrastructure Group at Citigroup.

Prange, who has risen through the ranks to leadership as an IT engineer, explained how seeking out and accepting new challenges is the way to develop critical leadership skills.

“If you look at very successful men and women, you will see that their experience includes roles that are aligned to the business lines as well as technology leadership roles, in addition movement to different companies is also not uncommon,” she explained.

“Look for those opportunities that will challenge you and broaden your experience.”

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Voice of Experience: Joyce St. Clair, Executive Vice President, Operations and Technology, Northern Trust Corporation

JoyceStClairBy Melissa J. Anderson (New York City)

“I think you have to take risks,” said Joyce St. Clair, Executive Vice President, Operations and Technology, Northern Trust Corporation. “Be willing to stretch yourself. We get comfortable in the job that we do. We have to be willing to embrace change and take calculated risks – it doesn’t mean being reckless.”

“You’ll have stumbles, but you need to take stretch opportunities – otherwise you’ll never show your worth.”

One big risk she took – a two and a half year long assignment in London – really paid off, St. Clair said. “It was the hardest thing I did – moving my children mid-year and putting my career ahead of my husband’s at that time. We are supportive of each other, looking at opportunities as they arise.”

“Finding a flat, and even finding a doctor was challenging. But I think it brings you together as a family,” she recalled. “It was a great experience. Especially when my oldest daughter said she wanted to know how I had arranged it, and that she hoped to provide that experience for her kids someday.”

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