By Pamela Weinsaft (New York City)
From a childhood in Colombia, to a life in the States, Janet Lustgarten’s personal motto might as well be “no guts, no glory.”
Lustgarten’s father was a men’s suit manufacturer in Colombia when new political pressures brought change to business and the way factories were run. “It was a difficult time,” she recalled, “and my family thought we’d live a better life in the United States and moved to Florida. We were the classic family coming to America looking for security and opportunity”
Just seven years old when the family arrived in Miami, Lustgarten didn’t speak a word of English, but found herself already proficient in math. “Even in Columbia, I was already leaning towards being good with numbers but, when I didn’t have the mastery of the language, that became my academic strength,” said Lustgarten. She followed her love of math and logic to Mt. Holyoke, the all-women’s liberal arts college. Ever the groundbreaker, Lustgarten commuted to University of Massachusetts for the computer science classes she required and became the first person to declare a computer science major at Mt. Holyoke.
“Computer science was a field that was up and coming,” said Lustgarten. “And I had a very clear objective to be financially independent. I wanted to develop a career path that would allow me to live comfortably in New York City. I was confident that I could graduate from college with a degree in computer science and secure myself a well paid position.”
After moving to New York City, Lustgarten interviewed with IBM for a sales support job but didn’t get the job because she “didn’t fit the mold.” Not stopped by this disappointment, Lustgarten began to look around for other opportunities. She was “just curious about personal computers, PCs, and went into Computerland, the only retail computer store in New York City, a couple of times. When she observed that most of the sales people barely knew how to turn on the machines, she saw an opportunity. She met with the owner of that store and proposed that she build a technical support department within the sales department of the store so that customers would have successful preliminary experiences with computers instead of frustration. The owner gave her a chance—and a salary. Through that job, she developed a consulting business, helping computer customers with the installation of memory chips and other technical issues after purchase.
Read more