Movers and Shakers: Melody Rollins, Executive Vice President and Client Servicing Account Manager, PIMCO

rollins_melody_v3[1]By Pamela Weinsaft (New York City)

“People chase money or what sounds like a good job. They should be focusing on what their genius is,” said Melody Rollins, an executive vice president and client services account manager in PIMCO’s New York office.

Rollins, a native Northern Californian, went to Georgetown University with the intention to enter the Foreign Service upon graduation. She quickly realized that “to be an ambassador, I’d have to work for 30 years in the civil service all over the world. I wouldn’t really have a personal life, and I would never get to be an ambassador: they are all political contributors and celebrities.”

Following a near-failing grade in economics—“I did horribly in micro in my first semester”—she spent a lot of time in that professor’s office, attempting to understand the principles of economics and raise her grade. That same professor was clearly impressed, recommending that Rollins pursue an economics major, which put her on the road to Wall Street.

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Voice of Experience: Elaine Sarsynski, Executive Vice President, MassMutual’s Retirement Services Division and Chairman and Chief Executive Officer, MassMutual International LLC

Sarsynski_Elaine MassMutualBy Tina Vasquez (Los Angeles)

Technically, Massachusetts is in very close proximity to the bright lights and big city that is New York, but the small town of Hadley, where Elaine Sarsynski, Chairman and Chief Executive Officer of MassMutual International and Executive Vice President and head of MassMutual’s Retirement Services business, called her home couldn’t have felt farther away. Sarsynski is currently the top ranked female executive at the company and was recently named one of the Top 15 Women in Business by PINK Magazine. But her attraction to business and her early understanding of its most basic concepts actually came as a result of working on her parent’s 60-acre vegetable farm.

“Working on the farm exposed me to the business side of things very early on,” Sarsynski said. “I can remember being a little kid and listening to my parents discuss things like venture capital, wholesale, and investment strategies at the dinner table and I soaked it all up. My mother was actually an astute business woman and was always thinking of clever ways to grow the business and make it profitable. I decided early on that I wanted to be a business woman, too, but I didn’t know it would ever actually take me off the farm.”

Sarsynski’s big chance came when she was just a junior at Smith College majoring in economics. One day, MassMutual came to her campus offering “a Day at MassMutual” to young women interested in the financial services industry. The young college student was eventually chosen to participate in the visit to corporate headquarters and upon making her entrance to MassMutual’s beautiful building, Sarsynski immediately knew she wanted to work at the company someday.

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Voice of Experience: Susan Allen, FCA, CPA, Audit Partner, TICE Assurance Leader, PricewaterhouseCoopers

Susan Allen (C2VR)By Melissa J. Anderson (New York City)

Motivated by a “secret love” of being a teacher, Susan Allen, TICE (Technology, Information Communications and Entertainment) Assurance Leader for PwC Canada and Chair of the firm’s Women in Leadership/Retention of Women initiative, has built her career on her leadership capabilities, and is motivated by a passion for encouraging women leaders.

She began her career at the University of Toronto. “I graduated from university with a geography and drama degree, because I wanted to be a teacher,” Allen explained. “I fell into accounting because I took on a job as the University Cashier, and the world of accounting opened up to me as I started taking courses.” Allen joined PricewaterhouseCoopers in 1981, after taking an introductory accounting course, and was offered a position in training as a new manager – which was perfect for her inclination toward teaching. “Funny that I had to get my CA to be a teacher!” she joked.

A 3 year secondment and two children later, Allen was promoted to senior manager. Commending PwC for the company’s flexibility, she said, “I decided that part time was the answer for me.” Working full time January through April, three days per week May through September, and four days per week September through June allowed her to spend more time with her young children – and still make partner in the regular amount of time.

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Movers and Shakers: Ann Zeiler, Senior Vice President, North American Sales at Northern Trust

Zeiler Ann 2007By Jessica Titlebaum (Chicago)

Ann Zeiler takes the long view in her position as a saleswoman for Global Fund Services at the 120-year-old bank, Northern Trust Corp. “I am the cheerleader of the group, the perpetual optimist,” said Zeiler. “If someone keeps saying no, it is hard to get a group of people to energize again. Why keep trying?”

She answered her own question: “Because a lost opportunity is your next prospect.”

Zeiler is a natural saleswoman. She is energetic, driven and believable. Her career began 28 years ago at Northern Trust when she was supporting retirees and “on the phone all day working on retirement benefits.” Eventually, her personality opened doors to a marketing role where she was supporting a sales team and responding to requests for proposals.

“I am a team player but I like having individual responsibilities,” said Zeiler. “Buying decisions are emotional decisions. A sale depends on your knowledge and your ability to communicate.”

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Voices of Experience: Janet Thomas, Director, Citi FX Prime

Janet-ThomasBy Elizabeth Harrin (London)

“Foreign Exchange is exciting,” says Janet Thomas, Director at Citi Foreign Exchange Prime. “The pace of change is so fast that trading takes place in microseconds.”

Thomas has played a key role expanding the business from a start-up to being ranked a key global FX Prime of strategic importance to clients. “The relationship I have with clients is one of the most rewarding aspects of my position,” she says. “Some clients have expanded their business through acquisitions as unprecedented market conditions presented once in a life time opportunities; others have devised pioneering new models of business and substantially increased their profits.”

Thomas joined Citi FX Prime in 2006, and was very excited about the challenges ahead – and economically it has been an interesting time since then. She believes that the foreign exchange market has been incredibly resilient during the credit crisis which has decimated other business areas in financial services. “It’s at the epicentre of any political, economic and social change and these factors impact the market immediately,” she says.

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Movers and Shakers: Shamina Singh, Chief Operating Officer, Global Community Relations, Citi

singhBy Melissa J. Anderson (New York City)

“Courage, I think, is something that is cultivated,” said Shamina Singh, Chief Operating Officer, Global Community Relations at Citi.

After spending 15 years working in high profile public sector jobs – Senior Advisor to Nancy Pelosi, Speaker of the House of Representatives; President Clinton’s U.S. Department of Labor’s Congressional Liaison on health care issues, and Deputy Executive Director of America Votes to name just a few – Singh found the courage to take a dramatically different route.

She said, “I was ready for a change and wanted to explore new opportunities while leveraging the experience I had built in the public sector. …after learning about [Citi] and the potential to move the needle on global issues, I realized it was the right fit for me.” Singh was also recently named to the Young Global Leaders program of the World Economic Forum – another opportunity to expand her global outreach.

“We can’t afford not to be talking to each other across the world,” she said.

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Voice of Experience: Wanda Eriksen, Partner, Assurance, PricewaterhouseCoopersAG

Eriksen_Wanda_17925_04By Melissa J. Anderson (New York City)

“I see myself riding a wave,” explained Wanda Eriksen, Assurance Partner at PricewaterhouseCoopers’ Zurich office and founder of its Women’s Initiative. “I think that I’m really part of the change. Looking back, I’m going to be in that group to really have more opportunity.” Eriksen sees a shift in attitudes regarding women in the workplace – an acceptance that grows larger with each generation.

She recalled how she had been approached to spearhead the Women’s Initiative for PwC Switzerland. “Until about four years ago, I was not even remotely informed about gender issues. I was like, ‘I don’t want to start any trouble!’” she joked. “In the beginning I needed to be convinced. [In Switzerland], we were probably about 10 years behind the U.S.,” regarding gender activities.

“I don’t want to say there are barriers… there aren’t a lot of women in leadership positions,” Eriksen explained, attributing this to the “little me” syndrome, in which leaders (usually men) promote people who are like themselves or take someone similar to themselves under their wing. “It’s more related to behavior than barriers,” she said. “I also see that things are changing, solely through the increasing volume of women choosing to have a career.”

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Intrepid Woman: Betty Ross, Financial Advisor, Sapient Financial Group

BettyRossBy Tina Vasquez (Los Angeles)

After speaking to Betty Ross, you realize the power that comes with being honest and straightforward and that sometimes, a frank approach is the best approach. So let’s begin: What are the chances that a young black girl growing up in the segregated South during some of the region’s most tumultuous times would persevere and make a grand life for herself after growing up in low-income housing to parents with eighth grade educations? Are her chances even further diminished when she becomes the woman of the house after her mother passed away when she’s just thirteen, baring her with the full brunt of domestic responsibilities for her father and four siblings? What are her chances when she becomes a teenage bride and mother for the first time at eighteen, and a divorced mother of two at twenty?

For Betty Ross, a seventy-year-old financial advisor currently with Sapient Financial Group, who grew up in an area where high school was the height of education, succeeding and going beyond what was expected of her was never a choice, but rather the only option – no matter how long it took.

In 1971, Ross left San Antonio, Texas – where she was born and raised and currently lives today – just seven years after the city had officially been integrated, though it was still experiencing a great deal of racial unrest. “I decided that being in Texas wasn’t good for me or my sons; it held too many painful memories and the city was slow to progress,” Ross said. “I wanted to provide my sons with a different outlook on life.” If you’ve encountered Ross – even for a moment – you’ll understand that her sons would have turned out just fine without the change of location because her strong spirit, fearlessness, and tenacity are enough to facilitate any change necessary.

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Voice of Experience: Heike Eckert, Executive Director, Eurex

Image via MarketsWiki

Image via MarketsWiki

By Jessica Titlebaum (Chicago)

In the mid 1990s, Heike Eckert launched DTB’s US office in Chicago (DTB is a predecessor of Eurex) and after successfully establishing Eurex’s electronic trading business in the US moved back to Frankfurt in 2000 to head up global marketing and sales for Eurex. She moved back to Chicago in 2006 to further expand Eurex’s North American offices in Chicago and New York, and in late 2009, headed back to Frankfurt where she currently resides.

Throughout her career, Eckert has worked with people from many different cultures and expressed the need to differ her management style in the U.S. and Germany.

“We always think that Western culture is the same wherever you go but it is very different. The U.S. has a hierarchical structure and is very goal orientated,” she said. “In Germany, everything is much more of a discussion. We are a society of debate historically.”

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Voice of Experience: Gena Lovett, Principal and COO at Alexandra Investment Management

Gena LovettBy Tina Vasquez (Los Angeles)

Growing up as a little girl on a farm in Arkansas, Gena Lovett, now Principal and COO at Alexandra Investment Management, knew instinctively that she belonged on Wall Street. There was something about the ringing of the opening bell each day on the morning news that left a lasting impact and kept her dreaming of a high-powered career in New York City. Lovett’s mother, Beulah Lovett, the most influential person in her life, worked herself to the bone and dedicated her life to ensuring that she and her three siblings were taken care of after their father died when Lovett was just ten-years-old. Despite being a single, widowed, working mom, Lovett’s mother was able to keep her children on the straight and narrow after they moved to Little Rock, Arkansas. Eventually all four children would graduate from college, Lovett herself receiving a B.A. in Business Administration from Philander Smith College.

Fast forward just over twenty years later and Lovett has served on numerous boards, accrued years of financial services experience, developed a wide range of expertise managing front, middle, and back office operations, and currently finds herself in the esteemed position of being the first Black American Principal and COO at Alexandra Investment Management, an alternative investment advisor managing assets of approximately $500 million. As if that didn’t keep her busy enough, Lovett is also acting President of the New York Junior League (NYJL), an organization of 3,000 women volunteers who work to address some of the city’s most critical issues through volunteer services. Each member of the organization is dedicated to working just as hard as Lovett does, as 85 percent of the volunteers have full-time jobs and contribute more than 250,000 service hours.

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