Op-ed: If We Want LGBT+ Talent to Succeed, Leaders and Allies Need to Stand Up and Be Counted

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LGBT flag featured

By Jon Terry, Diversity and Inclusion Consulting Leader, PwC UK

Growing up in multicultural London, I saw how diversity can enrich our communities.

My childhood experiences helped to inspire my passion for strengthening diversity and inclusion in the workplace and focus on doing so within my internal and client-facing roles at PwC. From fresh perspectives to stronger engagement and motivation, the power of inclusion is something I see right across my work with colleagues and clients.

What’s also clear to me is that businesses prosper in an environment that enables all their talent to thrive. For LGBT+ talent, as with all employees, this means ensuring that they can realize their full potential without barriers and bias. It also means creating an environment where LGBT+ talent can feel safe to be their true selves and fully participate in the workplace. Just as I can talk openly about my wife and what I did at the weekend, my LGBT+ colleagues should be able to engage with their colleagues without feeling the need to be guarded or closeted.

Are businesses around the world creating an environment where LGBT+ talent can thrive? Are businesses realizing the full benefits? These are some of the key questions addressed in Out to Succeed: Realising the full potential of LGBT+ talent, a survey of corporate leaders and high performing LGBT+ talent, which was carried out earlier in the year by PwC in conjunction with Out Leadership, the global LGBT+ business network.

The case for inclusion

The business case for LGBT+ inclusion comes through loud and clear from the survey findings. Around two-thirds of the LGBT+ employees taking part believe that having a supportive focus on LGBT+ talent has given their organization a better understanding of customers’ wants and needs. Employers are even more emphatic, with nearly 90% believing that a supportive LGBT+ focus has enabled them to gain a better understanding of customer demands.

In a competitive labor market, inclusion is also a talent differentiator – more than 80% of employees believe that having an openly supportive focus on LGBT+ has provided their organization with wider access to the best talent. Almost all the employers we asked agree.

Being your true self

Yet, while progress on inclusion is being made – more than 80% of the LGBT+ employees in our survey feel comfortable being out at work – support for LGBT+ talent is still falling short in many organizations.

One of the most telling findings is the two-year gap between the median age when gay male participants came out to family and friends (age 21) and when they come out at work (age 23). Among women, the gap between coming out in their personal and professional lives is an even wider at five years with the average age of coming out at work then being 26. This reluctance to be their true selves at work should be a cause for concern for companies that think they’re doing enough to create a safe and supportive environment.

It’s also telling that even among the openly LGBT+ talent in our survey, a high proportion prefer to cover aspects of their lives and behave in a guarded way in the workplace. Two in five avoid mentioning their life outside work. One in three have kept quiet when they’ve heard negative comments about LGBT+ people. The fact that so many LGBT+ professionals remain guarded not only hinders organizations in recruitment and retention, but, more importantly, this hinders the careers of LGBT+ professionals.

Realizing potential

And this uncertainty extends to opportunities for advancement. Career progression is the number one priority for the LGBT+ developing leaders in our survey. The majority according to the survey, see LGBT+ specific training and development programs as important elements in making them want to work for an organization. Yet, less than 30% of the businesses we surveyed have programs specifically focused on the retention, development and progression of LGBT+ talent. Many of the LGBT+ employees who do have access to such programs aren’t even aware that they exist.

It is our belief that if LGBT+ employees don’t feel they can realize their full potential within their current organization, they will vote with their feet by looking for opportunities elsewhere. In turn, businesses will miss out – only 35% of the LGBT+ employees in our survey believe that their company leverages LGBT+ inclusion for business advantage.

True inclusion

So how can businesses give LGBT+ talent the confidence they can succeed within their organizations? Drawing on the survey findings, the Out to Succeed report sets out five key recommendations for promoting real equality and opening up the full business benefits of LGBT+ inclusion:

1. Set the right tone from the top and engage with CEOs
2. Create clear pathways for career progression
3. Stand up and advocate for LGBT+ equality
4. Build and empower LGBT+ ally networks
5. Create inclusive communications

What comes through most strongly for me is how important it is for leaders to be active advocates for LGBT+ equality and inclusion. When the LGBT+ talent in our survey were asked about their priorities for creating an inclusive organization, more than 90% pointed to a leader who is prepared to be a visible and vocal LGBT+ ally. This includes both LGBT+ and non-LGBT+ executives. Leaders set the tone from the top and ensure that inclusion for all minority groups, including LGBT+ employees, is an organization-wide priority. They can also help give LGBT+ employees the confidence that they can be themselves and succeed within the organization.

Sometimes, however, speaking out and being an active ally creates challenges. There are many countries where homophobia and discriminatory laws are still prevalent. Even in relatively liberal societies I know of colleagues who’ve received online abuse for supporting developments such as equal marriage. In turn, some leaders may be nervous about saying anything about LGBT+ issues in case they say the wrong thing. Yet this can be the worst thing to do, as LGBT+ employees may assume that the silence signifies a lack of real support. Leaders can’t hide or ignore these issues – they should stand up and be counted.

My own experiences as an LGBT+ ally and support for groups such as our GLEE network have been both eye-opening and life-affirming. It’s fun to take part in network events and if people hear me speaking or see me at these events, they’ll know I’m on their side and that they can come to me if they need my support or have an issue at work.

So, everyone has a part to play in creating genuinely inclusive organizations. And leaders should be at the forefront as allies and role models. If you as a leader stand shoulder to shoulder with your LGBT+ employees, they can deliver their full potential in support of your organization.

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Women at Work: The Importance of Strategic Support

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Aoife FloodContributed by Aoife Flood. Based in Dublin, Ireland, Aoife is Senior Manager of the Global Diversity and Inclusion Programme Office at PricewaterhouseCoopers International Limited.

International Women’s Day is the perfect time to celebrate the many achievements of women, and think about what more can be done to help them achieve their career goals.

The good news: women are more confident and ambitious then ever. This is one of the findings of a new PwC report – Time to talk: what needs to change for women at work – which looks at the views of over 3,600 women around the world from employers representing 27 different industry sectors. We focused on women in the pipeline, aged 28-40, because it’s at this stage that we start to see female representation gaps widen and the challenges of combining personal and career priorities increase.

Leadership aspirations on the rise

Women are more career confident and ambitious than ever; 82% are confident in their ability to fulfil their career aspirations, 77% in their ability to lead, and 73% are actively seeking career advancement opportunities. Furthermore, they have strong leadership aspirations, with 75% of women saying it was important to them they reach the top of their chosen career, namely obtain a leadership position. Women are confident, ambitious and ready to progress.

But the survey also highlights we still have a long way to go and identifies three strategies which are essential to creating a more inclusive working environment. One of these strategies centers on the importance of strategic support, ultimately highlighting that support networks and advocacy go a long way. In a nutshell women need strategic support.

Women need strategic support to succeed

Think of this strategic support structure as a series of circles. In the middle is the individual woman: an ambitious skilled professional who needs the confidence to put herself forward to achieve her career and personal aspirations. Fundamental to this is the support she gets from the circles around her: her workplace and personal support networks.

Time to talk

In the workplace, she not only needs a manager who will help develop her talent and advocate on her behalf, but a series of informal and formal support people and programmes. She needs role models of both genders to look up to and learn from, mentors who help her navigate the path to success and sponsors who can push her to the next level. Personal experience has taught me just how critical sponsorship and advocacy is. The two biggest career milestones of my career, which involved me moving into new areas of the Human Capital spectrum in which I’d no previous experience, would simply not have happened without male sponsors who on each individual occasion were advocating that I was worth taking a chance on when I wasn’t in the room.

In the world outside of work, the third circle, she needs a supportive network, from parents to partner, and friends to peers, that reinforce her career ambitions and work life decisions. For example, women might need to enlist family members and other people to take on more home life or caregiving responsibilities in order to allow her to be successful at work. Interestingly, 84% of the women in our survey in a relationship identified as being part of a dual-career couple and 80% of the women in the survey said they have support from their family and/or partner in their career ambitions.

Self-advocacy pays off

Traditionally, women have been uncomfortable with self-promotion. Our research shows that when presented with a promotion opportunity, women are much more likely to expect to get a tap on the shoulder from their employer; expecting their hard work to be recognised as a symbol of their ambition to progress. They are also hesitant to put themselves forward where they feel they don’t meet all the job criteria for the role.

On the other-side of the spectrum, however, the good news is that women are definitely being more proactive in pursuing their career goals. They are more actively negotiating for and seeking out the experiences seen as critical to advancing their career such as high-visibility projects and stretch-assignments. And our survey showed it is working – there is a strong positive correlation that the women who negotiate are getting what they ask for.

Women won’t succeed without formal and informal support networks. In the workplace, the critical issue is finding the right mix of push and pull to help women simultaneously realise their personal and professional ambitions. And in their personal life, women need to discuss balancing their career and personal ambitious and asking for the help and support they need to achieve these.

Women are more confident and ambitious than ever before, but they need to be able to self-advocate and vocalise where they want to go. This blend of workplace and personal relationships and support is critical to supporting and reinforcing a woman’s self-belief and catalysing their self-advocacy.

My advice to women this International Women’s Day is:

1. Think about what you can do to solicit greater levels of strategic support.
2. Reframe the action of ‘self-promotion’, which has negative connotations for many women, as self-advocacy.
3. This month, put your hand up for a stretch assignment you may be hesitant about, say yes to something you are not sure you are ready for, or schedule time with your boss to make your career aspirations known. Realise the power of self-advocacy and relish the results.

I know it certainly has worked for me. I wouldn’t have been involved in leading this research publication if I didn’t put my hand up four years ago to lead PwC’s first global diversity thought leadership project, something I had never done before. That decision four years ago has led to me being involved in some of my most enjoyable and career developing work, in addition to raising my profile both within and beyond PwC.

Find out more about the importance of strategic support in PwC’s Time to talk: What has to change for women at work publication: www.pwc.com/timetotalk

Follow Aoife Flood at @aoiferflood.

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Op-Ed: What I’ve Learned as a Woman in Technology

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Women-on-computerBy Avis Yates Rivers

As a woman and leader in technology over the past 30+ years, I have seen a lot. I have witnessed and experienced the tremendous progress we have made. Yet we still have a long way to go to reach an equitable playing field in attracting and retaining more women in technology. Not to mention, leading!

It is undeniable that women leadership has had a successful impact in the world of business. Currently in the US there are just over 9.4 million women-owned businesses generating revenues of $1.5 trillion — up 79% in nearly a 20 year period. According to Dow Jones Venture Source, analysis of more than 20,000 venture-backed companies showed that successful startups have twice as many women in senior positions as unsuccessful companies. Tech companies led by women delivered higher revenues using 30-50% less capital. They were also more likely to survive the transition from startup to established business.

Yet, the overall percentage of women in technology is woefully low. In 2015, women made up 25 percent of computing-related occupations. The retention rate is even more troubling. In the high tech industry, the quit rate is more than twice as high for women (56 percent) than it is for men.

The sad and hard truth is that Women in STEM also were more likely to leave in the first few years of their career than women in non-STEM professions.

I was fortunate that early in my career I got involved with technology. I worked for Exxon Corporation in NYC in various staff positions and then made the jump to sales — selling Exxon’s line of office technology on Wall Street. I immersed myself in the technology, early as it was, and found that I had a natural affinity to it.

More than any other role, Sales prepared me for 31 years as an entrepreneur in so many ways —-it taught me to be courageos and fierce every single day!

These qualities serve me well in my current role as the Chief Executive Officer of TCGi. It is my responsibility to craft the vision and strategy for the firm. I also am chiefly responsible for cultivating and managing excellent client and partner relationships.

Life as a CEO keeps me on the go 24/7, but it is the giving back that completes the circle. Sharing the experience of my journey, lessons learned, successes and failures with women who are entering the field will help them tremendously.

Being a successful woman leader in technology inspires me to want to see more women of color participate and succeed in this field as well. My work with NCWIT (National Center for Women & IT) supports this desire. I am an active Board Member as well as the National Spokesperson for the ‘Sit With Me’ Campaign.

Early education is key to attracting more girls, women and people of color to Tech. Another is mentorship and advocacy. Senior Leaders must actively advocate for and sponsor diverse candidates for leadership positions within corporations. With too few women in tech positions and tech leadership roles, it is impossible for girls and women to aspire to positions or cultures where they see no one who looks like her.

Women have made great strides in the workplace today, and we shouldn’t downplay this progress (0 CEOs of Fortune 500 in 1996 and 20 years later there are 21). But we need to accelerate progress—and I believe progress in increasing women in leadership goes hand-in-hand with increasing women in technology.

Conclusion

Technology is still a very male-dominated industry. What that means is the technology being invented by largely homogeneous groups (White and Asian males) isn’t as deep and rich as it could be. Once women and people from all cultures, ethnicities and backgrounds begin to fully participate in the invention of technology, we will solve societal problems in a mighty way and ultimately change the world!

Avis Yates Rivers is the President and CEO of Technology Concepts Group International, LLC, (TCGi), an asset, expense and procurement management firm. Ms. Yates Rivers has worked tirelessly to increase the development and utilization of minority and women-owned businesses in both the public and private sectors. She has held leadership positions in various supplier diversity advocacy organizations. Ms. Yates Rivers is also a staunch advocate for increasing girls’ and women’s participation in Information Technology. She is on the Board of Directors of the National Center for Women and Information Technology and serves as the spokeswoman for the organization’s Sit With Me campaign.

You can learn more about the lack of women in technology and Avis Yates Rivers by purchasing her book ‘Necessary Inclusion: Embracing the Changing Faces of Technology’ which will be in bookstores and online in early December.

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Alyssa Cowley of Shearman & Sterling Talks About Why She Feels It Is Important to Co-lead Sterling Pride and What She Hopes to Achieve

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Alyssa CowleyThe world was a much different place a decade ago when Sterling Pride, Shearman & Sterling’s LGBT inclusion network, was formed. As a former history major, my mind tends to go to the story of a place or group first. I wonder about the conversations that sparked the idea, and discussions involved in becoming one of the first law firms with an in-house LGBT inclusion network. In June 2006, the firm readily took the first step in giving its LGBT lawyers a voice in how to foster an inclusive environment for LGBT lawyers and staff by creating Sterling Pride. Shearman & Sterling didn’t have to be a leader, but it chose to be.

In 2006, while those conversations were taking place at Shearman, I was a junior at a north Texas high school. That year, my classmates threw around the word “gay” as a synonym for “dumb” or “worthless,” and the Gay-Straight Alliance at my high school was effectively dead on arrival. My best friend, a bisexual man, and I whispered about our “different-ness” backstage during after-school musical rehearsals. The concept of being bisexual barely existed, let alone had achieved any level of acceptance with our peers.

Ten years later, I am so grateful to begin my career as an attorney at a place with a true commitment to the LGBT community and to diversity more broadly. Beginning with the on-campus recruitment process, the visibility of Sterling Pride lawyers signaled to me that Shearman & Sterling was a place that I could focus on growing as a lawyer without the distraction and pressures of having to “cover” as a straight woman. It can be easy to feel a little lost as a first-year associate in a large New York office, but in Sterling Pride, I felt as though I had a built-in community. Being a member of Sterling Pride has connected me to a network of mentors, deepened my connection with my colleagues, and has given me opportunities to meet clients and lawyers across the city. Furthermore, my colleagues, whether partners or first-year associates, have consistently been reflective and engaged, both formally and informally, about how to make the firm’s environment more welcoming, more fair, and more of a meritocracy. I have been able to thrive because of the strong foundation that Sterling Pride members and allies have built.

Now, as co-chair of Sterling Pride (and as the first woman to serve in such position), I am honored to be an ambassador for our inclusive atmosphere, but I also know that there is work to be done. Women are underrepresented in the law—particularly in the ranks of senior leadership. Women are also underrepresented in LGBT spaces—bisexuals even more so. It is true that bisexual women tend to benefit from invisibility and passing, and thereby enjoy a level of privilege that others within the LGBT community do not. However, for that same reason, they are uniquely positioned to challenge stereotypes and to carry messages of inclusion into hetero-normative spaces. I believe that cultural change is achieved one person at a time, one connection at a time. As we continue to diversify the voices around the table, we reaffirm the value of each individual’s contributions.

Importantly, being a part of Sterling Pride has been a way to begin giving back to—and investing in—the firm that has chosen to invest in me. As part of a firm with a global presence, we have a distinct opportunity to set the tone in all of our offices and to make sure all of our lawyers and staff can grow in their careers regardless of their sexual orientation, gender identity or gender expression. As the work of organizations such as Out Leadership and the Williams Institute have shown, diversity makes business sense. Inclusive environments retain talent, increase productivity, and allow employees to be more fully engaged at work. Discrimination is costly, both in terms of underemployment and in expending resources to combat the mental toll that discrimination takes on those who are victimized. Furthering Sterling Pride’s reach within the firm strengthens it overall, making us more competitive in and more adaptive to the changing conditions of the global marketplace.

In closing, I turn back to the history of the firm once again. John William Sterling, one of the firm’s two co-founders, never married but lived together with his best friend and companion, a man, for nearly 50 years. While it is impossible to know what Sterling might think of the firm’s commitment to the LGBT community today, I believe he would be proud of the firm and the enormous progress we have made in supporting LGBT issues in the century since his death. Hopefully, we will all be even prouder in the next hundred years.

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OP-ED: Employers must meet unprecedented female demand for international mobility – or face losing the war for talent

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Aoife FloodContributed by Aoife Flood. Based in Dublin, Ireland, Aoife is Senior Manager of the Global Diversity and Inclusion Programme Office at PricewaterhouseCoopers International Limited.

Did you know that we are experiencing a time of unprecedented – and as yet unmet –demand from female employees for international mobility?

Across the world, forward-thinking organisations are using international mobility experiences to develop future leaders and advance the careers of key talent. Yet despite unprecedented female demand for these assignments, women currently only account for 20% of international assignees.To boost awareness of this shortfall, celebrate the international career aspirations of women and shine a light on what organisations can do to help make these aspirations a reality, PwC is marking this year’s International Women’s Day by launching a new research-based report called Moving women with purpose.

The report highlights a number of other critical diversity disconnects beyond the wide gap mentioned above between female demand for mobility and the reality in the workplace. For example, the overwhelming majority of multinationals in our study told us that global acumen skills were a critical requirement for advancement into leadership positions at their organisations (77%) – and 67% of large multinationals said they use global mobility to develop their succession pipeline of future leaders. Yet only 16% confirmed that the number of female international assignees in their organisation was proportionate to their overall percentage of female employees.

Furthermore, only 22% of global mobility executives stated that their organisations’ diversity and mobility strategies were aligned. Even more worryingly, the same small proportion – 22% – said they were actively trying to increase their levels of internationally mobile women.

So it’s clear that organisations are using international exposure and experiences to develop and advance their key talent. But it’s equally clear that more action is urgently needed to close a significant mobility gender gap. To do this, CEOs must drive an agenda where women are both aware of – and also actively provided with – the critical experiences they need to progress their careers, including international assignment opportunities. Also, to respond to and capitalise on the demographics of the modern workforce mobility, mobility programmes can simply not be operated in a silo. Global mobility, diversity and talent management strategies need to be connected and coordinated to support companies’ successful realisation of their international business and people strategies.

Another disconnect that PwC’s research report highlights is a glaring lack of role models for female mobility. Less than half of the women we interviewed agreed that their organisation has enough female role models with successful international assignment experiences. And this shortcoming is negatively impacting companies’ wider female talent and global mobility programmes. In fact, both women and global mobility executives identified it as the second highest barrier inhibiting more women from undertaking international assignments.

To close this role model gap, international employers need to use the mantra ‘you can’t be what you can’t see’ as a catalyst to drive more gender-inclusive mobility. The 71% of female millennials who actively desire international mobility want to be able to look up and around them to see women who have already had such experiences at their organisation, and who have seen their careers benefit as result. If women can’t see such role models, then organisations will struggle to attract or retain female talent, who will look to other employers to provide them with the international opportunities they crave.

Speaking personally, I was very lucky to undertake a mobility experience at the age of 25 to PwC’s Boston office – and for the near-decade since then I’ve worked with an international mandate. So I know just how life-changing a mobility experience can be. I can’t imagine any other way that I could have benefited from such rapid and profound personal and profession development in a relatively short space of time. This is one of the reasons why our report includes profiles of several female role models from PwC and other international businesses.

We’d also like to share with you our Moving women with purpose role model video, which showcases a diverse range of PwC women talking about their international mobility experiences. If you are a woman considering undertaking an international experience, or perhaps hesitating about taking the plunge, it’s definitely worth a watch.

In identifying and publicising female role models, it’s important that organisations ensure they don’t all look the same. This means asking yourself whether your role models will resonate with all your female talent – or just a select few. And to ensure the widest possible relevance, it’s vital to profile a diverse range of female role models. Examples may include women who have had international experience early in their careers, and those who have benefited from them when their careers are more established; women who have been deployed to geographically diverse markets, both developed and emerging; women who have been deployed on their own, with their partners and with their families; and women who have undertaken widely differing types of assignment – whether business- or developmental-focused, and whether long- or short-term.In the face of today’s fast-changing workforce demographics, global mobility strategies that do not fully include women will simply not deliver to their full potential. Organisations must take heed – and act in response.
We invite you to find out more by visiting www.pwc.com/movingwomenwithpurpose
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OP ED: Men should be Gender Champions, so I started with myself.

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John KeyserHow can it be 2015, and yet brilliant and talented women are still stuck in the pipeline? The “glass ceiling,” coined way back in 1979, is still impenetrable for many women. To a senior businessman like me, this is misguided and unacceptable.

So I recently published a book to do something about it. Make Way For Women: Men and Women Leading Together Improve Culture and Profits documents the overwhelming evidence that companies led by women and men together are more profitable and sustainable. Also in the book are clear strategies for making this culture change happen across industries.

A little background.I have held high-level executive positions in the corporate and not-for-profit worlds for 40 years. During this time I have worked with many highly effective leaders, many of whom are women.These women inspired others with their business smarts and their people skills, and that is leadership.

Yet, while a few of these highly skilled women made it senior leadership positions, way too many were limited by that damned glass ceiling. And yet men at the top would never admit that. Why? In my mind, it’s because men tend to make assumptions about women. “Yes, she’s very capable, but her family responsibilities will prevent her from traveling as necessary, or as a woman, she can’t handle our largest and most difficult clients.”

I hear these assumptions by men over and over again, unfounded assumptions, and I know that often these decisions are made without discussion with the women in question. These women are not even asked if they are in a position to take on stretch opportunities!

All too often, a man who is less qualified and has not earned the promotion or assignment will be given the job.

In my opinion, capable women and men leading together strengthen a company’s leadership at a time when highly effective leadership is needed.

(subtitle) Creating equal leadership opportunities for both genders?

In my experience, women need advocates in the C-Suites to create pathways to leadership. For example, a very accomplished woman I work with in my coaching practice wanted to continue to advance within her company. The next step would be a seat on the management committee, all male.

She was given the opportunity to join the committee, and she was certainly nervous. Her strategy was to listen intently, be ready to handle negativity and criticism toward her with grace and then to thoughtfully offer her ideas. To come out from behind herself, to believe in herself and her voice.

So she spoke up and sure enough, there were men who shot down her ideas, yet she learned to roll with it, to keep speaking up until she got comfortable with how it worked. And that persistence is how she broke through the glass ceiling to become one of the very top executives in the company, a true leader.

With the help of my friend and a writer, Adrienne Hand, we undertook the mission of the book Make Way for Women.

The first part of the book identifies research studies that validates that companies with gender diverse leadership outperform companies that do not have as many women in key senior positions.

I also share my own views and experience, and those of 45 successful men and women we interviewed including Nicki Gilmour, the Founder and CEO of theglasshammer.com. We selected these men and women as they are highly respected in their fields. The men we spoke with understand the value women bring, and the women are highly accomplished and skilled leaders who are succeeding in male-dominated environments.

I hope the book is good as the messages are, I believe, very important!

Now is the time to be forward thinking leaders, be out in front of the change that is coming, and help it happen! I started with myself.

By John Keyser

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Op-Ed: The female millennial: A new era of talent

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Op-Ed-The-female-MillennialSunday 8 March 2015 marks this year’s International Women’s Day. As we celebrate the achievements of women in the workforce and beyond, my advice for leaders of both sexes is to think broader than the top – you have a new era of female talent on your hands.

We believe that CEOs must be committed to driving parallel efforts that tackle enhanced leadership diversity in conjunction with systemic change efforts, targeting their workforce from day one here at PWC with the sponsorship of our Global Chairman, Dennis Nally, we are working hard to get this right.

We are focusing on developing talented junior women now, for future leadership roles, because when talent rises to the top, everyone wins

We are very passionate about this and so to mark International Women’s Day this year we are excited to launch our The female millennial: A new era of talent publication. This is a research-based report that shares the insights and desires of more than 10,000 millennials from 75 countries.

A new era of female talent

Our research tells us that when it comes to the female millennial (women born 1980–1995) we really are talking about a new era of female talent. Female millennials matter because they are more highly educated and are entering the workforce in larger numbers than any of their previous generations. They also enter the workforce with a different career mindset, they are more career-confident and ambitious than their previous generations.

Almost half of women kick-starting their careers feel they can rise to the very top levels with their current employer.

Forty-nine percent of female millennial career starters (0–3 years’ work experience) feel they can rise to the very top levels with their current employers, making them more career-confident than the generations that have gone before them. Despite this, there is still a confidence gap; 71% of their male peers feel the same way. This gap is something that must be recognised, but it is important we also look beyond just the gap.

Almost half of women kick-starting their careers feel they can rise to the very top levels with their current employer. Given only 4.8% of current Fortune 500 CEOs are female – an underwhelming historic high by the way – we must acknowledge and celebrate that the needle is moving when it comes to the career-confidence of female millennials.

Our research also tells us the female millennial ranks opportunities for career progression as the most attractive employer trait. It is also the most highly ranked reason female millennials have left a former employer.

But the millennial woman is not only more career-confident and ambitious than her previous generations. She is also more financially empowered. When it comes to earning power and patterns, millennial women are trailblazers. Our research tells us 86% of female millennials in a relationship are part of a dual-career couple. Furthermore, 42% earn equal salaries to their partner/spouse and 24% are the primary earner. This means 66% of female millennials earn equal to, or more than, their spouse. The more experienced the female millennial, the higher the likelihood she will be the primary earner. Our study tells us that 31% of female millennials with nine or more years’ experience are the primary earner in their relationship, compared to 18% of millennial career starters and 24% of career developers.

The female millennial sounds pretty amazing – right? But how can organisations capitalise on these stellar traits? To achieve a sustainable talent pipeline, employers can get things right by committing to inclusive cultures and talent strategies that lean into the confidence and ambition of the female millennial.

Themes that matter

The female millennial: A new era of talent report shares five key themes that matter to the female millennial and positions the difficult questions that employers need to be cognisant of when it comes to this growing and significant portion of the global talent pool. Diversity is front of mind for the female millennial. An employer’s reputation matters, global careers are high on the agenda and the female millennial desires work–life balance and flexibility combined with a strong feedback culture.

The female millennial career stage differential

Particularly interesting in this report is that we don’t just take a holistic view of the female millennial. I was very excited as a millennial woman to lead this project, but also recognised being a 34-year-old millennial woman with 14 years’ work experience that my experience will be very different from the experience of a 22-year-old millennial woman just starting out on her career. So we have created a female millennial career stage differential to help employers learn more about the female millennial.

a new era of female talent

As millennial women progress through this career stage differential, they are more likely to be in senior positions, more likely to have completed an international assignment, more likely to be the primary earner if part of a dual-career couple and more likely to value critical feedback discussions taking place face to face. On the flip side, they are also more likely to believe employers are too male-biased in terms of attraction, promotion, development and retention, and believe that taking advantage of work–life balance and flexibility programmes has negative career consequences at their workplace. They are also less likely to believe they can reach the very top levels with their current employer.

Female millennial role models in the plenty

While our research tells us that one-quarter of female millennials said they do not feel there are senior female role models that resonate with them at their current employer, one thing is clear – there are plenty of female millennial role models out there. From Australia to Brazil, Ghana to France, Ireland to Nigeria, Malaysia to Singapore, Spain to the UK and of course the US, you’ll find fantastic voice of the female millennial profiles to motivate and inspire you in our report.

Visit www.pwc.com/femalemillennial to download the report and access further resources for, or about, the female millennial.

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Op-Ed: Ana Botin got promoted on merit not nepotism.

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In September 2014, Ana Botin succeeded her father Emilio Botin at Santander and has been named the top female banker in Europe by Bloomberg.

This appointment makes Ana the first woman to chair a global bank. She has worked hard to win this position and has positive endorsements from Citi’s ex chief Sanford “Sandy” Weill.

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Does Being LGBT Still Matter or Are We in a Post-Bias World at Work?

Nicki GilmourRecently, I was asked to speak at The Conference Board’s Diversity and Inclusion conference in NY. My topic can be paraphrased into ‘why culture eats strategy for breakfast when it comes to diversity’ and most other things for that matter. In my session I was asked, “Do you still think that being LGBT matters since there has been considerable societal and workplace progress recently?”

My response was, “It depends on which firm you work for.” This holds true for a similar question regarding gender and essentially any social identity matter these days. Anecdotally, over the past seven years of theglasshammer’s existence, a small number of you have told me that it does not matter; that you are a woman at work and it has no bearing on your career. I see a small group of people echoing this sentiment when it comes to applying the same question to being LGBT at work. Conversely, most of you have told me or have acknowledged formally in print that, yes being a woman does matter and having other social identities, such as LGBT or being Multicultural, are factors that affect how people perceive you at work regardless of your talents. It even has affected how some of you see yourselves, famously coined as the imposter syndrome.

My first caveat is that you are entitled to any construct of belief that works for you, as personality and personal experiences are so often overlooked or discredited when they should not be. Ambition and access to the right relationships along with the natural desire often embedded into our personalities (conscious or otherwise) to assimilate to dominant group behaviors can trump a lot of adversity in any part of the world or in any workplace.

Many people enjoy hard work and find the climb exhilarating. There is something to be said for believing something and then growing your reality from that place. That is why we have theglasshammer and why books like Lean In exist; to give you every chance to think about networking, negotiation, and career advancement on your terms should you choose it. Further to that, if you buy into the concept that you control your destiny, you won’t see or perceive obstacles to be because of your social identity at work; this concept works for some people, myself included, until I studied Organizational Psychology. There is a certain personality who can make it anywhere, but the question sometimes becomes at what cost? I count myself in this category. If I was a flower I could grow happily on a rock. The downside of this strategy is that I would be completely ignoring the environmental forces around me that help other flowers grow with less energy and better soil on the meadow.

Stereotypes- Alive and Well

I want to share a shocking, previously unseen study with you that my good friend and associate Dr. Frank Golom conducted to prove that we don’t live in a post-bias world and that social identity matters.

The new study uses the famous and now forty-year-old “Think Manager, Think Male” trait research conducted and progressed by Virginia Schein. This new study by Dr. Golom et al extends the groups to include gay managers and lesbian managers in addition to (presumed) straight female and male manager categories.

Dr. Golom, whilst at Columbia University, surveyed almost 200 undergraduate and graduate students in the NY metro area. Eighty percent were women and a small percentage of all respondents were LGBT-identified. The results will astound you and make you think twice about any beliefs you may have around the next generation creating change just by virtue of being born as Gen Y.

Despite the survey responders being mostly women, the group that was elected as having the most leader-like traits was the straight male manager group. This group was ranked as most competent, productive, and emotionally stable amongst other attributes.

So perhaps these young, educated women might answer a direct question such as, “Do you want to be CEO?” as, “yes”, yet blatantly stated their group as a whole to be a less able group (remember this is a stereotype, actual competency levels were not measured as no individuals were presented here as subjects).

Furthermore, lesbians as a stereotyped group were rated as hostile and less competent than straight men yet had an edge over straight women ( as ranked by straight women, go figure?). Gay men really bore the brunt of the evils of stereotyping in this survey. They were assigned very low rankings on every trait that is considered to be leader-like, despite the slogans that people write on their Facebook such as, “It gets better”.

How can this be, I hear you ask? Well, you have all heard about unconscious bias and stereotyping but perhaps it is good to note that (mostly straight) women are guilty of it too. It is less discussed that (mostly white) women have a role in keeping the status quo in place due to their proximity to the current power structure, just as it is also a stereotype to think men don’t want to be involved and do something.

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OP-ED: Why what your company does the other 364 days of the year beyond International Women’s Day is what matters

Nicki GilmourIn celebration of 2014’s International Women’s Day (IWD), and in keeping with the mission of The Glass Hammer to inform, inspire and empower you in your career, the many interesting, useful events that IWD creates will be covered extensively here throughout the month. Instead, today let’s talk about the elephant in the room; what is your company doing every other day to ensure that systemic biases are removed so that you thrive, not just survive?

Organizational culture, the often tacit and engrained ways that work gets done in your firm, is where the rubber meets the road for diversity, despite it often still being treated like the entrance checklist to Noah’s Ark. Observing the behaviors of leaders and managers will tell you a lot about your potential to get that corner office. Practically speaking, you can start to examine what actions get rewarded, what gets tolerated, what gets rewarded and who gets authorized to lead.

A good example of someone who fell foul to how things were being managed at their firm is Ina Drew and the London Whale scandal, which demonstrated that doing your job sometimes isn’t enough since silent endorsements of other people’s bad behavior, or even failure to act, can sink you. Ignore your people’s behavior at your peril is advice for a leader of either gender, but there is an added dynamic of having to prove yourself as a female leader.

Will we see change by 2020?

We all want to say yes. We all want to say we live in a post-bias world where meritocracy rules. In a recent survey by Accenture for International Women’s Day, 70 percent of the 4100 respondents globally said that the number of women CEOs will increase by 2020; with 15 percent believing the increase will be significant. Whilst admiring this optimism and hoping these results to be true, due to the absolute lack of growth over the past six years, this scenario is hard to envision. Data and history show the contrary, and I think there is a huge behavioral gap between what people think they want and consciously voice, and then what they unconsciously do.

Recently, I was involved in a career session where I presented research by a colleague of mine who extrapolated the “Think Manager, Think Male” research to include further dimensions around “Think Manager, Think Straight Male.” The respondents to the survey were aged 18-28 and were mostly females based in NYC. The results were surprising, with the survey revealing that respondents believed that straight men still had more leadership traits than straight and gay women. Interestingly, gay men were assigned attributes that least lined up with what they thought a successful manager looked like. Stereotyping is real. I am pretty sure if you had of asked these women if they wanted to be CEO, they would have said yes. Yet they are authorizing the other gender to do the job based on just that –their gender (and the intersection with their sexual orientation as straight).

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