By Elizabeth Harrin (London)
We all know that diverse teams provide a operational advantage: different opinions lead to creative problem solving and a balanced, comprehensive view of work challenges. But how do you encourage diversity, and get managers involved in initiatives set in the boardroom – or indeed become involved yourself? The Glass Hammer asked five experts for their advice on how to make diversity programmes stick.
1. Don’t be scared of diversity!
“A key to treating employees fairly is to understand that diversity is something to be embraced and not something to shy away from, fear, or reject,” says Julia Mendez Fuentes, PHR, CELS, Director, Workforce Compliance and Diversity Solutions, for talent management company Peopleclick Authoria. She suggests that diversity training is one way to give middle managers the tools they need to ensure they treat their employees fairly, so if you are offered the chance to go on a course, take it. “Middle managers should definitely be trained regarding compliance issues such as accommodations for persons with disabilities and religious beliefs.”
However, don’t worry about having to single-handedly tackle problems that arise as a result of having a diverse workforce. “As far as handling complaints or issues involved with diversity, typically this is handled by someone within the Human Resources or Legal departments who is properly trained on how to keep track of the issues and is knowledgeable on ways that the issues can be resolved,” explains Fuentes.