5 Questions to Ask At Every Networking Event

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Guest contributed by Jessica Thiefels

networking

Image via Shutterstock

People love talking about themselves, and this is key to making the most of your next networking event. Instead of talking about yourself, ask questions and listen intently. If you can get someone talking about their work, business and goals, that’s half the battle—and it makes you look good because it shows that you’re not in a hurry to ask for something.

Keep these questions in your back pocket for your next networking event.

How Did You Hear About This Event?

This may seem like a cliché icebreaker, but the arbitrary question gives you, and whoever you’re talking to, a jumping off point. After you’ve made your initial introductions, ask your fellow attendee how they know the host or heard about the event.

If he or she knows the host personally, they may be able to share an anecdote or give you some additional insight about the person or organization. If they learned about the event from a peer or social network, you can see if you’re in any of the same online groups or talk about common professional interests. “The hardest part is breaking the ice,” according to Loraine Burger from Smart Meetings. “Conversation will, for the most part, flow naturally after that first painstaking ‘hello.’”

What do you love about what you do?

This is a more open-ended version and a better conversation starter than the usual, “So, what do you do?” When you ask someone what he or she loves about their job or role, it gives them the opportunity to talk about their passions and talents. If you’re trying to transition into a new field or a similar line of work, you’ll get an interesting perspective on the work. If you already work in a similar field, it gives you new insight into what someone else loves about the profession.

You may find some common ground or you may discover a new perspective. Either way, this question will excite the person more than simply asking their title or role.

Did you always know you wanted to get into this field?

Everyone has their own unique story about how they came to be in their current position. This question gives you insight into the path this individual took to get where they are now. Maybe they always knew they wanted to be in business or marketing, or maybe they started in a different field and transitioned into their current role because of a colleague or mentor.

Whatever their story, the questions allows you to learn from someone else’s experience. “This gives your new contact a chance to tell a story and people love telling stories, especially when the story is about themselves,” advises Thomas Camarda, networking expert.

Listen to what he or she says, they may tell you about mistakes they made that lead to a career change or resources they used to improve job-related skills. You may be able to relate or you may get some fresh ideas you can use in your own career. Not everyone has a straight career trajectory, and you can learn from steps others have taken.

What did you do to set yourself apart from other candidates?

It’s no secret that the job market is competitive. With so many applicants for any given position, you either need to do something special to stand out or know someone who can help you. Whether you’re talking to someone in a similar position or someone more advanced in their career (where you’d like to be), this question can help you learn what tactics have worked for other people and what it takes to get ahead. If you’re lucky, you’ll learn strategies that you wouldn’t have thought of on your own.

What can I do for you?

Finally, rather than asking for a favor, provide your new connection with the opportunity for your help as the conversation is ending. “When first meeting someone you think could be helpful, offer your services first,” says Ted Rollins, global ecopreneur recognized by Inc. 500.

Rollins continues,

“Ask: What do you need help with right now? What do you see yourself needing the most support with in the future? Being authentic with connections. Always trying to provide greater value makes them more likely to do the same for you. This sets the foundation for a strong network that is instrumental for everyone involved.”

If you know, based on their answers to your questions that you can help in a specific way, offer that. I.E. “I’d love to introduce you to John Smith, he was just promoted to CFO at Business Emporium; I bet he’d have a lot of great insight for you.” This shows you listened to them, heard what they need, and are willing to provide a solution or help.

Whether you’re talking to a peer or someone in a higher position, remember to be sincere. Don’t come right out and ask for a job or favor. You’re building relationships that may be able to help you in the future, but your goal shouldn’t be personal gain at your initial meeting. In many cases, the most valuable advantages you can gain from a networking relationship are insight and knowledge. Try these questions at your next event. You may find that they help the conversation flow more freely and make it easier to develop lasting professional relationships.

BIO: Jessica Thiefels has been writing for more than 10 years and is currently a full-time writer, content marketing consultant and business owner. She’s been featured in Forbes and Business Insider and has written for Manta, LeadPages, Salesforce and more. Follow her on Twitter @Jlsander07 and connect LinkedIn.

Disclaimer: The views and opinions of Guest contributors are not necessarily those of the glasshammer.com

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8 Common Errors That Will Damage Your Career

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errors

Image via Shutterstock

Guest contributed by Jennifer Tait

From time to time, most of us see or hear about some crazy behaviour at work. Whether it’s a full-blown argument, a dramatic resignation or gross misconduct, you know that irreparable damage has been done to that person’s career.

However, it isn’t just the crazy moments like these that damage a career. There are actually a number of behaviours (and relatively common ones too) that cause your colleagues to view you in a negative light.

Here are 8 behaviours that you should avoid at work if you don’t want to damage your career.

  1. Boasting

Bragging about your achievements is a sure-fire way to make your colleagues dislike you. Generally speaking we simply don’t like people who boast about themselves and appear big-headed. Plus, if you’re shouting about your successes this makes others think that success isn’t a common thing for you, hence when you get it you have to shout about it.

On the one hand, it is important for you to promote yourself and your skills at work, however, you should always ensure that it is in a way that doesn’t come across as boasting.

  1. Taking credit for someone else’s work

It’s never a good feeling when someone steals your idea and naturally, it stirs up feelings of resentment. You should never take credit for someone else’s work as it shows that you have no regard for your team. It will cause significant damage to your working relationships and therefore also your career.

  1. Gossiping

We all love a bit of juicy gossip, but it’s important not to get caught up in it at work. If you get carried away chatting about your colleagues’ mistakes then the only person who is going to look bad is you. What you say about others may easily find its way back to them, so don’t be the gossip who spreads negativity.

  1. Going over someone’s head

While it’s not uncommon to go over someone’s head in an attempt to avoid conflict, this can come across as backstabbing. This tends to be a cause of even more conflict as soon as your colleague bears the brunt of your actions.

Going over a colleague’s head always makes them look bad whatever your intentions so do everything you can to resolve problems without getting others involved.

  1. Saying you hate your job

We all have our down days at work where things just don’t go our way. However, no one wants to hear about how much you hate your job. Being negative has an impact on everyone else’s mood in the office and good managers are quick to address anyone who is bringing the team down.

If you really need to vent, save it for when you get home.

  1. Having an emotional outburst

Being able to control your emotions is a skill that is central to your professionalism at work and the success of your career. An outburst of anger demonstrates that you have low emotional intelligence and will make your colleagues question whether you can be trusted to keep it together when it counts.

Emotional outbursts are a quick way to win yourself a lot of negative attention and in extreme cases to get fired. Keep your emotions in check and never make others feels that you are intimidating and unapproachable.

  1. Lying

Most people don’t intentionally tell lies at work. You may tell a small white lie in order to protect yourself or somebody else in your team, however if you’re found out it could be very damaging for your career.

Being caught in a lie will cause others to distrust you. Also, lying can be exhausting and is likely to cause you more stress and worry in the long term. If you can’t be honest and genuine in your workplace then you are unlikely to be happy there.

  1. Burning bridges

Your business connections and working relationships are so important to the success of your career. No matter how you feel about people, you should aim to never burn bridges as you never know when a connection will prove useful to you in the future (a broken connection can also prove quite harmful).

Quitting your job and leaving without notice, for example, will not only cause a lot of problems for your boss but also your colleagues who will have to take on your workload.

Bringing it all together

None of these common errors are particularly surprising, but they are something that many people forget about and dabble in from time to time. If you can avoid behaviours like these, you’ll have a better chance of maintaining strong working relationships that are key to career success.

About the Author

Bridgewater Resources UK work with market-leading businesses across the UK and Ireland, connecting top talent with outstanding opportunities. They offer roles within wholesale, distribution and manufacturing industries, recruiting highly skilled individuals at all levels.

Disclaimer: Views and opinions of Guest contributors are not necessarily those of theglasshammer.com

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Best of Career Tips

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Our resident Executive Coach and Organizational Psychologist Nicki Gilmour writes a regular inspiring and useful career tip column for theglasshammer that helps women navigate through their career.Nicki Gilmour

If you are interested in hiring an Executive Coach you may contact Nicki directly on Nicki@theglasshammer.com for a no obligation chat about our services.

Take a look at the some of the previous articles Nicki has written:

 

Leadership: How to be authentic at work and why sincerity can hinder that

The trouble with “authenticity” in the workplace is that there are many definitions of what being authentic is and in reality we are often defined by the role we play.

Why wanting more at work can be a good and bad thing

I am very guilty of living in the future and this can lead to not being 100% engaged in the present.

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Find Yourself Negotiating with Your Significant Other as well as at Work?

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Guest contributed by Simon Letchford

negotiating

Image via Shutterstock

They say that opposites attract – but when it comes to negotiating, matching the other party’s style might be the key to a successful deal.

According to a study published in the Journal of Applied Psychology, negotiations go faster,  are more congenial and have better outcomes when both negotiators have matching personality traits.

Given that it could be said that most relationships work better when personalities do not clash, that shouldn’t be surprising. Sadly, in the real world you rarely get to choose the individuals you need to negotiate with. There are, however, things you can focus on to improve your chances of a successful deal. While we don’t guarantee you’ll find your next soulmate in love, you are more likely to get a better deal in less time in other parts of your life.

Buyers are from Venus, Sellers are from Mars

Have you ever had to negotiate a deal with someone and felt like they were from a different planet?

We teach the art of negotiation to thousands of professionals each year, and they often express frustration with the way the other side talks and behaves…

Salesperson’s inner voice – “Why does this buyer keep asking for more and more detail? Why can’t he just make a decision so we can get to the fun stuff?”

Procurement: “I don’t care about your golf game, where’s my cost breakdown? And stop asking me about my personal life!”

Extroverts (most salespeople) tend to be socially open, future-oriented, and relationship-based. They prefer to communicate top-down, and are easily bored with details. The people they negotiate with the most, procurement folks, tend to be the exact opposite – analytical, more socially closed, interested in the here-and-now, and detail-oriented – making communication and negotiation frustrating to both parties.

So, step one is to recognize that we’re not all programmed to communicate the same way. You might even say we’re not all from the same planet.

Visit their planet to do the deal

Good negotiators are aware of their own communication style, as well as their opposition’s style, and they adapt their own style to the other party’s rather than relying on the other side to adapt to theirs.

Identify what planet the other side is on. Look for the cues that will indicate how they are “programmed”.

People-driven negotiators tend to be comfortable talking about their personal lives. Their offices are more likely to have lots of photos of friends and family, certificates, and even photos of famous people they’ve met. Your proposals to these types should be packaged and presented to accentuate image, vision, uniqueness and personal recognition.

Data-driven analytical types can find these people-driven topics tedious, or even inappropriate. Their offices will tend to have one or two family photos. Your negotiation proposals to these types should highlight data, profit and loss, information and ways to address business risks – keeping the personal discussions to a polite minimum.

Dominant personality styles tend to make statements rather than ask questions. They are comfortable challenging you, and tend to be more decisive. Proposals to these negotiators should be concise, and focused on the bottom line and results.

Passive styles tend to be more thoughtful and hesitating. They will ask more questions, express their opinions less often, and focus on risk. Proposals should be based on addressing risks, be factual and be supported by data, not opinions. You’ll need more negotiating patience here, as pushing for a quick decision can come across as intimidating.

Dress for the role you want

It’s not easy to adapt your style to another person’s; it takes skill and practice. If you personally have trouble connecting with the other side’s lead negotiator, (and let’s face it, sometimes two people just do not get on), think about introducing a second person on your team who has a similar style to them. As long as your team-member is aligned to your goals and strategy, they can sometimes help translate between you and your intermediary and help move the process forward.

In other words, if you’re having trouble translating from Venetian to Martian, consider bringing a Martian with you to the table.

Final two caveats

Firstly, I’m not suggesting you try to change who you are or your values or objectives. No personality type is better than the other – we just process information differently, so think carefully about how you communicate your issues to the other side.

Secondly, don’t confuse the substance of the deal (the pricing, terms, contract length and risk) with the tone and communication style deployed during the negotiation. Tone and style are only one factor in the art of negotiation – the skills of knowing your goals and limits, listening, asking good questions, making credible proposals and knowing how to respond to a “no” are also critical, and a topic for another day.

Simon Letchford is Managing Director of Scotwork’s North American business. Scotwork is a global negotiation consultancy that advises clients on negotiation strategy, and trains over 12,000 managers and executives each year in negotiation skills.

Disclaimer: Views and opinions of Guest contributors are not necessarily those of theglasshammer.com

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How to Be the Best Ally You Can be to an LGBT Co-worker or Colleague

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By Nicki Gilmour, Executive Coach and Organizational PyschologistNicki Gilmour

You are probably fairly evolved when it comes to treating others like you would like to be treated. You stick to this golden rule and that is a good basic strategy as human civility and trust come from simple questions such as ‘Hey, how was your weekend?’

Letting the person respond to ‘the weekend’ question in an authentic way without raising an eyebrow or judging them according to your norms and yardstick is also a good start. Often a simple reply of ‘I went to the cinema with my girlfriend/wife/partner’ becomes an anxiety ridden moment for the gay gal or guy. If there is a sense of not being able to disclose this otherwise very normal and innocuous piece of info about their weekend, they may not trust you. This creates a difference that doesn’t need to be there.  People won’t share, they will change pronouns and generally omit details. Imagine not being able to talk casually about your everyday life? Not fun! Just think that if you are straight, you never run the risk of being accused of having a lifestyle for watching the same Hollywood movie hit as everyone else this past weekend.

The stakes can be high. I am not talking about the lack of legal protections in some states and parts of the world that can result in instant firing for being suspected of being gay (see last week’s column), I am talking about trust. If people do not trust you, you are not going to have the best shot at a high performing team as we have seen from numerous workplace research regardless of LGBT status.

What can you do to ensure you are being inclusive?

– When a new woman joins, do not ask her about her husband, instead use inclusive language like spouse/significant other.
– Show inclusive behavior like mentoring an LGBT team member or being reverse mentored by them.
– Take time to get to know people individually. Just because you know one gay person does not mean you know what all gay people are like.
– Do not say ‘Oh, I have a gay friend’ out of context. Can you imagine if every guy you met made a point of telling you that they had one platonic female friend as an isolated sentence?
– Do tell an anecdotal story about a time that you and your gay friend did something together in context if you want to make the other person aware that you do have exposure to an LGBT person in your life
– Making other people comfortable is a lovely trait no matter who you are and who they are.

If you really want to do more, ask them what they think you can do and open up dialogue. Know that like anything they do not represent all gay people everywhere but rather just one human who like everyone else is getting through life with hopes, dreams, concerns and chores as much as anyone else.

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Why Do Legal Level Playing Fields Matter For Your Career Progress?

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By Nicki Gilmour, Executive Coach and Organizational Pyschologist Nicki Gilmour

“All men are created equal” is written without understanding that at the time it was penned women had no rights and people of color were slaves, so it really did mean men not people. (Disclaimer, I am not an expert so I mention it only to tell you why it matters to you now, at work, in your cube trying to make a living.)

The ERA (Equal Rights Amendment) was never ratified in the USA (there is still time and you can help with that) and the USA is the only country that won’t ratify the CEDAW agreement internationally (joining a couple of small islands only). What does that mean? Watch the great and slightly harrowing documentary Equal Means Equal to see how culturally this forgotten work on this inequality can play out from the wage gap to the mommy track to much more sinister criminal issues. It is 100% legal for companies to pay you less. Loop holes are everywhere it seems. You might be shocked to learn more about this topic that most of us thought was an issue that had been resolved by generations that went before us.

The law is very mixed when it comes to protecting Lesbians and Gays (and Bi and Trans) people at work. The person beside you could be literally fired in 50% of the States due to being suspected as gay (see ENDA). Did you know that?

Psychological safety in a human can be greatly reduced without equal protections and actual consequences can be real for all aspects of an LGBT person’s life, and increasingly so under certain legislation such as the religious liberties act. On paper, it is a good thing for people in America to be able to honor their belief set but in reality it sets up a paradigm of blanket at worst and pick and choose bigotry at best.  One fellow was refused burial by an undertaker, the federal law  because corporations have the rights of people in America, entire companies could make actual decisions that can refuse to serve people that they perceive as gay from life to death and all the pizzas you might want to eat in the middle. Some states are better than others at providing anti-discrimination protections but overall the picture is dire with only 19 states protecting their LGBT citizens against “corporation as people” potential bigotry. Many people do not realize is still very much in a fragile state.

So, what to do? I certainly cannot tell you who to vote for but I would ask you to understand what you are voting for when you cast your vote at local or presidential level. At work, if you are a woman who wants a level playing field (and some clearly do not consciously or unconsciously) then work for a good company who actively offsets uneven playing fields in a protected state. There are some very progressive companies out there who do their best to level the playing field and arguably with the state of affairs regarding any level playing field federally stalled at best or regressing at worst, great corporations, to their credit, are honoring the progress track.

Pick a winner but check out on issues like pay, promotions and benefits and where senior management show up or do not show up. It is a digital world and due diligence will only take you a moment.

 

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Mentee to Mentor: Enhancing your Career through Diverse Perspectives

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Guest contributed by Financial Women of San Francisco Board Member Shelby Duncan

A few years ago , I discovered the Financial Women of San Francisco (FWSF), a community of women who work in financial services and are dedicated to advancing the careers of women.

After learning about the organization and the importance of their mission, I applied for a scholarship and was fortunate enough to become a recipient. Not only did I receive financial support, but I was given the opportunity to work with a mentor. I had been fortunate enough to have informal mentors throughout my college career, but was extremely fortunate to be given three women from FWSF, all in varying stages in their careers, lives, and outlooks, to support me as formal mentors as I stepped into the corporate world for the first time. The wealth of knowledge and combined experience that they were able to share taught me an insightful and valuable lesson – the greater my mentorship network, the more I could learn and subsequently contribute to my community.

Image via Shutterstock

Image via Shutterstock

I applied this knowledge as I began my career – identifying mentors, creating partnerships across my organization, and directly expanding my network by asking for further referrals. I built mentoring relationships with C-Suite men with 30 years of corporate experience, senior women of color seeking to innovate within financial services, and hard-working software developers beginning their careers in the United States having transitioned from careers in India. In building these relationships across a diverse community of people I have been able to see life through many lenses and have benefited from others’ knowledge, intelligence, innovative thinking, and in some cases, their mistakes. The diversity of their perspectives has allowed me the freedom to be more creative and identify solutions to complex problems. The balance in the advice I have received has made me confident that I am being steered in the right direction by the leaders in my life.

For several years now, I have continued to foster my relationships and identify new mentors. As I have progressed in my career, I have had the opportunity to be a mentor myself and have enjoyed helping mentees as they strive to create and meet new career goals.

Here are my steadfast tips and tricks for being a successful mentee:

1. Give back to your mentor – Ask yourself, “What can I do for my mentor?” Mentors set aside time, share contacts and other resources in support of your growth. It’s imperative to identify opportunities to give back and support your mentor. This can come in the form of supporting an organization they are part of, for example volunteering time; supporting them at a speaking engagement by sharing the event with your network and introducing them to people you know; or introducing them to one of your other mentors.

Oftentimes, mentees believe they don’t have much to offer their mentor based on their age or level of experience – but that is not the case! Time, energy, and a fresh perspective are important resources to share with your mentor.

2. Seek diverse mentorships – Leverage your network to identify diverse mentors. Look across industries, levels of experience, age, gender, and ethnicity to cultivate a well-balanced outlook.

3. Maintain the relationship – Building relationships is easy, but maintaining them requires thoughtfulness and time. Be sure to establish a plan with your mentor to determine how often they would like to meet, a location that is convenient for them, and always be willing to treat for coffee or lunch. Ask thoughtful questions about their work, and frame questions that ask for advice. Get to know them, as they are investing their time in getting to know you!

Mentorships are invaluable relationships that are imperative to growing, maintaining and propelling your career. I know that my successes are not solely my own, but a function of the leaders who support me. With that, I encourage you to reflect on the mentors in your life, identify opportunities to gain new mentors, and consider becoming a mentor yourself.

I recently read an amazing book called “We Should All Be Feminists” and here the Nigerian author Chimamanda Ngozi Adichie (LINK PLEASE TO BOOK) states,
“Today, we live in a vastly different world. The person more qualified to lead is not the physically stronger person. It is the more intelligent, the more knowledgeable, the more creative, more innovative. And there are no hormones for those attributes.”

We Should All Be Feminists, to me, is one of the most critically important works I have read. Written by an immensely insightful and accomplished author, Chimamanda Ngozi Adichie, deeply inspires me as her work is centered on the empowerment of women and their use of community as a tool to reach their objectives. She acknowledges that the collective is more powerful than the individual and that diversity – in gender, ethnicity, culture, and age – are some of societies’ greatest assets. I couldn’t agree more.

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Values – As a Leader Are You Living Them?

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By Nicki Gilmour, Executive Coach and Organizational Pyschologist

Nicki Gilmour

This past year all over the world, the geo-political landscape has been dramatic.

We have watched countries swing wildly, some with populism and conspiracy, creating new scenarios that would have been possibly unimaginable just 12 months ago, while other nations are choosing to elect leaders who refuse to regress on social and environmental issues.

What both of these versions have in common is that they demonstrate values-led leadership as we are seeing many leaders determined to take paths that line up into two narratives- go back to something they think we had before or go forward to what they think will be a new future.

Although I have my opinions and emotions like the next person, I am not expressing them here and not judging here, so, before I get emails telling me not to be political (code for what the Dixie Chicks experienced as ‘Shut up and sing”) I want to explain why we can look at this and understand our career paths and leadership style.

One of the things we look at in coaching is what are your values, how do you live them against your espoused goals in real life? Do your paradigms serve you? Do they truly meet your actual needs of where you want to go?

Can you take other people’s opinions and face a little conflict and work through it to filter what values they are espousing beyond the emotion of difference? And then how that truly sits against your values? Full circle then is, how do your actions sit against your values and are they really your values? Where did they come from? Why do they matter at this moment? What other values mean more to you in reality?

This isn’t just about looking at outdated negative views that a person might hold but also about examining the positive self perceptions that we do not actually live up to. If we say we want to lead, how is our audio matching our visual? If we say we support women, how many do we promote, hire or defer to as an expert?

If we say you are pro-equality then what actions do we take from the voting booth to the banker we use?

Closing the cognitive dissonance gap is not always the aim but understanding and recognizing what it all means to us is pretty key to moving forward in life and work.

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Laid Off? Do Not Get Derailed

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By Nicki Gilmour Executive Coach and Organizational Psychologist

At some point in your career, you will probably get laid off due to many factors that are usually beyond your control like downsizing, mergers and acquisitions and cyclical market turns in financial services. Do not take it personally! Hard advice if you have given the job 110% of your time and energy and have shown a loyalty that you perceive has not been returned.

Often people come to coaching at this point threatening to leave their industry and wanting to transfer their skills and make a pivot. My job as a coach is to help my client really have an honest look at what is going on- beyond the hurt and the emotion to see if they are truly done with their sector and not just their firm.

Sometimes, after testing the reasoning around why you might want to leave, the answer is then yes and we set about working out a plan on how to transition into the right job in the right firm in the right industry.

Sometimes however, doing the deep work results in you realizing that you love doing the tasks that you were doing, in the industry that you know and love and it was just the shock of being laid off or being somehow displaced in a shuffle that has made you feel resentful, done or stuck. In some cases, people have even taken another job only to find that they want back in. All scenarios are valid and none are really that bad when you have a little perspective. My job is to get you to where you truly want to be. We work out the destination and then figure out the journey together in a way that will get you there. The worst that can happen is that you took a small detour, or maybe you will find that a new destination is what you wanted all along.

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Fear of Change and Other Mental Models That Hold Us Back

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Nicki-Gilmour-bioBy Nicki Gilmour, Executive Coach and Organizational Psychologist

Last week, we spoke about how expanding your mindset can truly take perspective mentally and not be beholden to your home-grown beliefs, paradigms and basically anything that your granny and society told you that you had to think, act and feel. We talked about the more we can move things from purely subjective to being an object then we can be more open to working with new ideas. I describe this to my clients using the glass half full/glass half empty adage, if you reframe it to an object, let’s face it, it is just a glass with some liquid in it and you don’t have to have any feelings around that at all.

Nearly all of us show courage at work and life. Nearly all of us have fears. Those fears are often deeply rooted in paradigms and mental models that we hold that play out in our “inner theater” telling us we could fail, we could lose something, we could look silly (amongst many other things.)

How do you take these anxiety ridden based on nothing assumptions and recognize them as the Gremlins that they are? They are present to sabotage your ability to take the next step and embrace whatever comes with that change?

Kegan and Lahey in their brilliant book “Immunity to Change” offer actual exercises on how to understand what your worries are and how they are often competing commitments to your main objective. For example, you might be keen on delegating more but find that you ultimately want things done your way; making your goal harder to reach.

It is the assumptions (those built in paradigms) that create these competing unconscious and conscious thoughts and behaviors. By surfacing and testing your assumptions – such as what it is that makes you assume that your way is best, you can make real progress towards growing, succeeding and leading!

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