Woman-on-a-ladder-searchingWomen reaching for the top rungs of the executive ladder will want to watch for the hidden pay gap. As Bloomberg writes, “Even top female workers can’t catch a break when it comes to pay inequality.”

As women move to senior ranks, the gender pay gap widens. Your best career management play? Begin closing it now.

A March 2015 study by the Federal Reserve Bank of New Yorkprovides insight into the hidden pay gap between top male and female executives. Based upon 1992-2005 S&P’s Execucomp data, it covers executive compensation in the S&P 500, the S&P Midcap 400, and the S&P SmallCap 600. The research focused on Chair/CEOs, Vice Chairs, Presidents, CFOs and COOs.

Less Incentive Pay

The researchers found 93% of the pay gap between male and female executives is due to disparate incentive pay – bonuses, stocks granted, and stock options.

Accumulating year upon year into “firm-specific wealth”, incentive pay encourages executives to elevate corporate performance. But the study found overall women executives reaped less of it. Pay disparities held true even when age, title, tenure and firm size were controlled for.

Pay Less Sensitive to Performance

The value of incentive pay such as stock options rises and falls with the company’s performance, but leading a firm to equal strong performance pays off more for men.

Researchers found that a $1 million increase in firm value increases firm specific wealth for a male executive by $17,150 but only $1,670 for a female executive (<10%), since, as

Bloomberg notes,women’s “incentive compensation tied to the company’s equity tends to be lower.”

Pay More Exposed to Under-Performance

Researchers found that pay sensitivity goes in the oppositedirection when firms under-perform: “Overall, changes in firm performance penalize female executives while they favor male executives.”

A one percent increase in firm value creates only a 13% increase in firm specific wealth for a female executive, but a 44% increase for a male executive.

But a one percent decline in value creates a 63% decline in firm-specific wealth for a woman executive, and only a 33% hit for a man. A female executive’s incentive pay is hit twice as hard for firm under-performance.

The researchers found no differences in firm performance by gender to explain pay disparities.

As Fivethirtyeight writes, “Male CEOS get bonuses; female CEOS get blame.”

Less Influence On Pay?

The researchers theorize that men hold more insider purse strings, such as greater influence with Board Members and influence on their compensation.

CFOsummarizes the authors speculation stating the gender gap “does not reflect executive performance but ‘different degrees of managerial power of female and male executives,’ with women ‘less entrenched’, than men and exerting less control over their compensation due to limited access to informal networks, gender stereotyping, and an inhospitable corporate culture, along with their younger age and lower tenure.”

Bloomberg writes, “Men, on the other hand, who are more entrenched in an organization and can cash in favors after years in the industry, are more likely to be able to steer their pay in a way that’s more favorable for them.”

Change Means Transparency

Compensation would not remain one of the hidden, insidious biases still alive in the old boy’s club if met with disclosure.

The researchers call for greater transparency.

They write, “Our analysis suggest that performance pay schemes should be held to closer scrutiny and raises a note of concern for the standing of professional women in the labor market as incentive pay becomes more prevalent.”

Co-author Stefania Albanesi told Bloomberg, “increasing transparency in general in an organization but specifically with how your pay is set relative to others in similar positions is going to be helpful.”

Albanesi notes that it’s important to get transparency sooner. The gap doesn’t magically appear at executive level – it compounds. As incentive pay popularizes at lower ranks, disparities will build annually so inequality has to be addressed early.

“The accumulation is going to be there even when women get promoted, and also possibly if you move to another firm, because usually your past compensation is used in some degree,” Albanesi said. “These differences can be very, very persistent.”

Brave the Discussion

Women can’t afford to keep quiet about pay.

The systemic gap is unlikely to change as long as having children results in a cascading impact on salaries and opportunities for women. Increasing pressure to offer temporal flexibility and returner programs is essential.

But at an individual level, you can push for transparency and initiate the conversation of negotiating your compensation.

As Business Insider points out, women may face a “social cost” of negotiating salary but they can’t afford not to negotiate. Settling early compounds to highly significant salary differences later in your career.

According to Forbes, in a study for her book Women Don’t Ask, Stanford’s Margaret A. Neale found only seven percent of women MBAs negotiated their job offer salary compared to 57% of men MBAs.

Neale explains that if one person negotiates a $7,000 rise on a $100,000 offer and another settles, then 35 years later that $7,000 gap equates to a difference of eight working years to accumulate the same wealth, and that’s if both people experience identical raises and promotions in their career.

When women don’t negotiate, they affirm the pay gap status quo. Strategic salary negotiation is a career and gender equality move.

Let’s bring the pay gap out of the entrenched corner (offices) it hides in and put it on the table.

Woman travelling - airportLast week we talked about organizational culture and how important it is to have your values and preferences match the way your team does things. If you clearly can see that leadership or managerial behaviors in your firm and consequently the behavior that is tacitly endorsed in the company is out of whack with how you operate then you have to think about whether you should stay or go. This question often comes up in coaching sessions because of three situations.

When there is:
  1. Perceived unethical/unfair behavior or perceived total inefficiency yet no way to address it without a negative consequence for the person working there (woman or man although the issues manifest slightly differently despite root cause being the same)
  2. No career pathway in sight.
  3. Gendered roles and behavior. If you want to spot this, look for trends across the board, such as women are relegated to support roles even though there are a few women at the top (usually marketing and HR) but they behave worse than the men ( sound familiar?) and are not interested in mentoring and developing other women because they are unconsciously forced to play ball to survive in a culture that dictates one way of succeeding and it probably revolves around very traditional traits that we have all historically attributed to male leadership.

Think about what work gets done? What gets rewarded? What gets people’s attention? Who gets rewarded? What gets tolerated? List 2-3 examples of work to help you understand what your workplace culture is!

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@theglasshammer.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work

female leader

This article forms part of our Latina Leaders celebration in honor of Hispanic Heritage month in the USA.

As we celebrate Hispanic Heritage Month 2015, Latina executives remain scarce in the corporate landscape. But ambition to lead, and ability to bring leadership advantages, are not scarce.

Walmart’s EVP and COO Debra Ruiz ranks 28 in Fortune’s current 50 Most Powerful Women in Business 2014 list. Latina Style celebrated ten executives in February, with Calline Sanchez, VP of IBM Enterprise, taking Corporate Executive of the Year 2014. Ana Dutra made history when she was appointed the first Latina president and CEO of the Executives’ Club of Chicago.

But with the growing influence of Latinas, there are too few, even dangerously too few, Latinas helping to steer companies.

In 2014, Latinas in the USA workforce (9,838,000) comprised 14% of female jobs. 26.1% were in management/professional occupations, holding 8.8% of women’s positions. 9.4% were in management, business, and financial operations, holding 9.1% of female positions. Latinas are the most under-represented females in managerial and professional jobs.

While Catalyst 2015 data indicates Latinas make up 6.2% of S&P 500 employees, they hold only 3.1% of first/mid-level positions, 1% of executive/senior level positions, and no CEO positions. Hispanic women occupied only 4.4% of S&P 500 women-held board seats in 2014, less than 1% of total board seats. The HACR CII data echoes the same numbers of non-representation.

Is the Path to Entrepreneurship More Accessible?

As written by Samantha Cole in Fast Company, “Women need to see someone else succeed—to know that their dreams are possible, and attainable by someone who’s not so different from them.”

For Latina business women, the majority of public role models aren’t somewhere up the corporate ladder. They’re braving the path of entrepreneurship.

Nely Galan, first Latina president of a U.S. Television Network turned media mogul notes deep cultural barriers to success in traditional pathways. She says Latina women are “a secret weapon to the economy” and encourages them to take business into their own hands to harness the economic pull they hold.

At its own risk, corporate America may be sending the same message.

According to an entrepreneurial report from the Center for American Progress, female-owned businesses increased by 59% between 1997 to 2013, while Latina-owned businesses increased by 180% during this same time, with 944,000 Latinas running their own businesses and turning $65.5 billion in receipts. Currently at 17%, Latinas will make up a fourth of the American female population by 2050.

Women entrepreneurs see it as an opportunity to be their own boss, have greater control over their destiny and pursue their passion. But roadblocks also lead Latinas onto the entrepreneurial path.

The report notes many challenges in organizations raised by all women of color that, despite the very real risks, may encourage Latinas to go it on their own. Across accountancy, securities and law, barriers included a lack of role models, low access to high-visibility assignments and client-facing opportunities important to career advancement, marginalization by stereotypes and exclusion from networks.

Stepping Into Latina Leadership – A Sum Greater Than Its Parts

The key to the advancement of Latina professional women is a corporate culture that supports it.

“[You] need to be in a company that embraces women,” Ileana Musa, managing director and Head of Global Client Segment and Strategy for Merrill Lynch and Chair of Women of ALPFA, recently told the Latin Post. “That gives you the resources and creates an environment where you can thrive.”

2015 Latina Style Top 50 companies are making progress, especially financial players in the top ten ranks including Accenture (#4), Prudential (#5), and Wells Fargo (#8). But we still await more tangible and visible outcomes in executive representation.

On that note, Musa also recommends that Latinas take risks and use their cultural assets in rising to leadership, rather than allowing their leadership potential to be defined by the circumstances.

Musa stated, “I don’t think Latinas recognize their strength and influence.” She spoke about cultural strengths in leadership. “From an early age we learn to bring others in, we work well in teams,” she said. “It is cultural, using that strength is a huge [advantage] in the workplace.”

Research also reflects that Latina leaders experience distinctive challenges but on the flip-side they possess culturally-derived leadership assets.

Latina leaders face an intersectionality of identities – being Latin, a woman, a leader. Many Latinas are actively connected in their culture and seeking to integrate at work. The whole is distinct, greater, more complex and more connected than the sum of its parts.

Qualitative research into Latina leadership has illustrated core challenges such as lack of mentors, lack of opportunities, and cultural and family obligations. These factors can also contribute to creating internal barriers to leadership.

But distinctive challenges comes with distinctive advantages. What Latina women bring to leadership is much greater than the sum of their identities.

Bonilla-Rodriguez observed that Latina leaders self-define towards transformational leadership, motivating followers to become leaders themselves, and participatory leadership, enabling group democracy and making everyone accountable for results.

Research participants believed effective Latina leaders possess five categories of characteristics:

  • High Integrity—Ethical, honest, moral, responsible, and trustworthy.
  • “Marianismo”— compassionate, good listener, understanding, service oriented and willing to sacrifice
  • “New Latina” — ambitious, assertive, competitive, hard-working and determined
  • Transformational Leader—team-building charismatic, collaborative, politically savvy, leads by example, good communicator
  • Visionary—creative, committed, flexible, passionate, and risk taker

Research suggests that Latina leaders translate distinctive cultural implications– such as “marianismo” – into their leadership style by being empathetic and nurturing team leaders. Latina leaders have self-reported to be natural and skilled networkers, able to build connections beyond boundaries, leverage them towards achieving, and harness community.

Visible Change

The influence of challenges faced by Latina women along their leadership journeys cannot be separated from the leaders they become – leaders that overcome obstacles, make things possible, bridge cultures, and transcend roles.

If you’re a Latina leader in finance, STEM, or any other field of influence, your visibility matters if women are to follow in your footsteps. As stated by Dr. Frances Colón, Acting Science and Technology Adviser to the U.S. Secretary of State, “They can’t be you if they can’t see you.”

But with the inherent power of Latina leadership, it seems to us the big question may not for long be: When will Latina women rise to executive leadership in major, existing firms?

It may instead be: How will they come to change leadership as they rise?

By Aimee Hansen

women stressedCompany culture matters and it always has done because it is literally the invisible glue that holds everything together and can be defined as “how do we do things around here” in teams, companies and even in societies. If you have fit and flow and it makes sense to you how things are done, you will probably experience little to no friction in your job around how you like to work and therefore will unconsciously feel happier at work.

So how do you spot culture if you are interviewing? It is hard but the difference between now and previous decades is that you have a window into it via social media and opinions of people who work there as well as sites like theglasshammer.com which offers a day in the life views into big firms.

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@theglasshammer.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work

group of womenSomeone once asked me what advice I would give my 21 year old self as she ventured into the corporate world. Turning back the clock, I see myself at that age, a young woman about to enter the professional STEM field. Sporting my brand new leather briefcase in hand, chock-full of boundless energy and enthusiasm, bursting with idealism and with hopes of changing the world. Confident that what I said and what I did truly mattered. Not yet tainted by the bureaucracies and politics of any organization. Taking on the world with unabashed and fearless determination. I remember her clearly. Chances are we all remember our self of yesteryear.

What wisdom have I acquired through the years that I could share with her and so many others who are just starting out today?

1. Leadership takes courage

By definition, leadership is forging a path where no one has gone before. Be prepared to face fear of the unknown. This in no way diminishes you but presents a unique opportunity to search within you. You will be fine as long as you are fueled by a belief in yourself and heed to your moral compass. Your big dreams will often leave you standing alone but never stop dreaming. This vision is fundamental to the road map you will need in moving ahead. Always remember that the path you blaze will be tread by others so don’t leave them behind. Your ability to influence others is the key ingredient to igniting change. Be patient, change happens one person at a time but there will be many that will not budge. That is their choice, not yours.

2. Remain true to your convictions

Always stand up for what you believe in. But know that you will not always get your way. Corporate politics is a tough pill to swallow and youthful idealism can erode with each workplace disappointment. Compromise is an art so explore your right brain and let creativity flow. This is all part of growing up. Organizations that lack diverse leadership may pose an unfairly stacked deck against females and you will face gender bias at least once in your career. The very first time this happens will be a painful blow that disorients and disappoints. After all, encountering gender as a barrier is a loss of innocence. But you will recover stronger and more resilient.

3. Stay hungry

Ambition is the fuel that propels us out of the gates keeping our eyes on the prize while never looking back. Each individual success results in a burgeoning confidence. There will be setbacks which may result in second guessing your relevance and impact in the workplace. Despite these, never drop out. Make the most of the hand you have been dealt and never stop striving for the finish line.

4. You matter

Predominantly male organizations may provide an absence of females to look up to making it a very lonely place. Despite this, know that you are not alone. Fill the void with someone who cares and cheers you on. Mentors and advocates come in all shapes, sizes, and yes, genders. Engaging men in the conversation results in game changing partnerships and lays the foundation for empowerment and gender equality. If you must be the first in your organization to shatter the parochial glass ceiling, strap yourself in. You are in for a trip of a lifetime. One less glass ceiling moves all women ahead. You owe it to yourself and those that follow to get off the sidelines and roar.

5. Pay it forward

Always look for those that look to you as an emerging leader. You must remember that you too bear a responsibility to the generation that follows. After all, it is the next generation of women and men that will continue the progress that has been made and effect long-term and permanent change. Just as you stand on the shoulders of those that came before you, so too will the next generation stand on your shoulders.

My grown up self has still so much to learn and if asked the same question in five years, my hope is that I have acquired more wisdom to add to my list. But one thing I know for sure is that I am impacting the world. Each and every day, we are given the opportunity to create a legacy. The caliber of that legacy is completely up to us. Let it be a positive one and the foundation for those that follow in their attempt at changing the world.

Guest Contribution by Rossana G. D’Antonio, PE, GE

Guest advice and opinions not necessarily those of theglasshammer.com

working on a computerThe theme these past three weeks from me has been dividing the tasks you like from the tasks you don’t like at work to help you work towards ensuring your next job is a very good fit ( from the perspective of the details of the work itself, cultural fit is something we will talk about next week!)

Ascertaining what you are not so good at at work is really important as then you can spend time developing yourself with or without formal development or learning programs at your company (it is great if there are programs to help you). However, how do you know what you are bad at? Well, you could have received feedback formally in a review or informally but sometimes the tasks you like least are often the ones you are least developed in and you just know that some of the elements of your job you could do with strengthening your muscles in ( see last week’s advice)

Write a list of what you want to master and carve out time to spend real time to practice – for example: budgets or excel – a lot of this can be self taught. Then there are less tangible areas such as networking which we will talk about for the month of October in this column. Good Luck!

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@theglasshammer.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work

thought-leadershipLast week we talked about making lists of the tasks that you do everyday. By now, if you did that exercise, you might have spotted that there are a few things on that list that you do not enjoy doing or that you feel you are not so strong at doing. The trick is to understand how important they are to your growth and to your overall success. Rank them as a priority in your success and then nominate a time in your calendar (daily, weekly, monthly * however appropriate) and really stick to plowing through those tasks. Make them a priority, and think about ways to enjoy them ( ranging from doing them with a team member to treating yourself to a nice coffee or something while undertaking it).

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@glasshammer2.wpengine.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work

female leaderThe ironic thing about authentic leadership is that it’s defined by others.

You can aspire to act authentically as a leader based on what it means to you, but authentic leadership ultimately gets attributed to you -not by you.

We’ve seen how defining authenticity too narrowly can become a self-defining box that holds you back from growing as a leader, keeping you from daring to evolve into unfamiliar territories which could catalyse growth to expand.

Authenticity – What does that mean for women?

According to Dr. Helena Liu and her co-authors Cutcher and Grant in their study “Doing Authenticity: The Gendered Construction of Authentic Leadership”, authenticity is not a trait that we “have” or “are”, but a performance we “do”. So too, they argue, citing many studies, is gender. The researchers argue that looking at authenticity as a genderless true-to-self concept is a fallacy.

Authentic/inauthentic, when we’re talking subjectively about people, is a binary and limiting social construct. Just like gender. The two are interwoven in the representation of authentic leadership.

The research found that when it comes to how high profile leaders are perceived, authenticity is socially co-constructed by the media and gender expectations play a big role. The study found “doing authenticity requires leaders to conform to gender norms.”

Liu and colleagues analyzed verbal and visual media representations (across 266 articles) of two CEOS, one male and one female (first and only to date), of Australia’s largest banks before and after the Global Financial Crisis (GFC).

They wanted to explore how Mike Smith of ANZ and Gail Kelly at Westpac “performed authenticity” for the media as well as how the media drew on gendered stereotypes and norms in constructing the leaders as either authentic or inauthentic as industry conditions changed.

Their research illustrates how a woman whose leadership publically benefited from the outsider-inferred status of gender norms also found her authenticity conditionally latched to them.

Capitalizing on Gendered Leadership

Before the crisis arrived, the researchers found that both CEOS seemed to “perform” and were depicted with highly gendered leadership styles. Each leader seemed to play on their gender capital and the media verbally and visually accentuated gender norms.

Mike Smith used sporting metaphors to talk about himself and the company, positioning himself as a tough trainer who would get the weak athlete (ANZ) strong again. Media and imagery reflected him as bringing a “hyper-masculine”, “James Bond” “change agent” style approach to the leadership. He tended to be depicted on his own, with salient positioning, as the essence of the message.

Recruited to WestPac from her position as St George CEO, Gail Kelly’s idealogical focus on “customer satisfaction” and her “people-orientation” were emphasized as core to her success record.

Her leadership was depicted as “family-friendly” and her firm as “family.” Media and imagery focused on relationships with customers and staff, depicting her as a heralded industry outsider with “her personal demeanour” and emphasis on promoting work/life balance. Imagery emphasized her “feminized warm and relational image,” and she was usually depicted visually with others to convey relationship-building.

According to Liu’s piece for a volume about “Gender, Media and Organization”, “the media by and large heralded Kelly’s gender as a welcome change from the traditional image of a banker” with her leadership identity resting “on assumptions of femininity as inherently caring and nurturing.”

Both leaders were cast in a narrow box of gendered leadership and each were constructed in the media as doing authenticity, or “doing gender in line with stereotypes.”

When Gendered Leadership Backfires on Authenticity

When the global financial crisis hit Australia Mr. Smith’s language in the press included “carnage”, “an Armageddon situation,” and a “financial services bloodbath” and the media reflected back with talk of “plenty of financial firepower,” the “largest war chest,” and a “no nonsense officer.” ANZ’s rapid acquisitions were “applauded by the media and framed as reflecting the bank’s newfound strength and aggressive strategy of international expansion.”

But according to the study, in the context of Ms.Kelly’s leadership the media depicted the financial crisis as “an uncertain and fragile situation that invited careful and considered response.” When she took pro-active and decisive action to raise interest rates first and acquire St George, Kelly’s leadership was seen as out of step with the both the situation at hand as well as her caring and nurturing leadership identity. Her authenticity was thrown into question across the media, and actions were depicted as “predatory,” including a reference to the merger as “akin to a mother eating her children.” Her attempts to revive positive “family” metaphors fell flat.

Both CEOs took action, but because the situation and their leadership was constructed through gendered norms, the actions they took were rendered authentic or inauthentic. Aggressive action suited Smith’s gendered leadership persona in the aggressive situation he was framed in but betrayed Kelly’s gendered leadership persona in the fragile and uncertain situation she was framed in, in which she was expected to care and nurture.

How Can You Avoid Being Boxed In?

The research highlights how gendered norms can become defining to leadership identity and make authenticity highly conditional upon performing them. How can women avoid being boxed in?

“Ithink that gender norms, like what we saw in the media during the crisis permeate Western organisations and societies, but the corporate world is especially prone to the reproduction of gender stereotypes,” Liu shared. “Stereotypical assumptions often manifest in mundane and seemingly innocent practices, such as sexualised banter and informal networks and bonding, which can work to further marginalise women from leadership.” She continued, “I would stress that structural inequality should not be ignored and can ultimately be challenged through more reflexive and progressive practices from those who are often relegated to the margins of leadership.”

Liu advises women to be aware of the box, and defy representing your leadership only within it.

“I would suggest women who aspire to leadership need to remain aware of the wider gender norms that constrain their exercise of leadership and their pursuit of authenticity,” Liu told theglashammer.com.

“As Gail Kelly demonstrated, women can communicate compelling leadership personas that speak to gender norms around being attentive, responsible and people-oriented in order to assert their right to lead. At the same time, there is immense promise for women (and men) who may choose to reject and subvert gender norms through their leadership work. They can pay attention to how they frame themselves when they communicate with their employees and peers and potentially engage more proactively with the media to project more nuanced images of themselves as embodying both feminine and masculine qualities.”

“With increased representation and visibility of female leaders, including those who may not occupy formal positions of leadership but nevertheless engage in ‘leading’,” she shared, “I’m optimistic that we will see that women leaders are diverse, well-rounded and irreducible to gender stereotypes.”

Theglasshammer.com hopes she is right.

By Aimee Hansen

Women-working-on-tabletIs what you do everyday, close to what you want to do? It can be an overwhelming question. Make a list of the tasks that you would like to do all day, literally a blow by blow look at what you actually do task by task. Make sure you spell out what it is you would do to fill the hours, for example: find sales prospects by mining linkedin or review documents regarding the team deal. Be careful to understand that titles or one sentence strategy can be misleading, for example: being responsible for the group’s compliance may be your remit for sure but not helpful at letting you know what you like doing.

Step two. Make a list of tasks that you would like to do.

How do those lists compare?

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@theglasshammer.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work

Woman travelling - airport

By Gina Scanlon

China has proven itself to be a leading economic giant that continues to grow exponential sources of revenue for companies in the United States. VP of research for the Global Business Travel Association, Joe Bates, states that China is expected to surpass the U.S. as the world’s most dominant business travel market by 2016. Which is why learning more about their business culture may prove fruitful for managers and executives traveling to the Asian continent.

Westerners traveling to China on business sometimes have an unsettling feeling that they’ll do or say something potentially embarrassing or offensive without even realizing it.

It happened to management consultant Scott Margolis while making a video presentation to a room of Chinese credit card executives in Shanghai. “As I hooked up my laptop to the projector, a desktop photo of my three children went on the screen for 20 to 30 seconds while I was looking for something in my computer bag,” he recalls about the 2007 incident. “The room got very quiet.”

This is something that would go without a second thought in the western world, but displaying a family of multiple children in a country that only allows one child per family came off insensitive, and even worse, possibly insulting. The country has since begun to loosen this particular rule, but nonetheless, situations like this should be avoided at all costs.

Here are a few pointers to keep in mind before you arrive.

Business Etiquette Tips
  • Punctuality is extremely important. Being late in Chinese business culture is an insult.
  • When either handing or receiving something to another, it is customary to do so with both hands, and with a slight bow.
  • Patience and politeness is important, and it is customary for Chinese executives to make business decisions slowly. So be prepared for a bit of possibly long-winded pomp and circumstance at the beginning of your business talks. You may be asked to give a short speech as well, so go prepared. Do not interrupt a fellow business partner during conversation, as it can be seen as pushy and impatient.
  • Refrain from touching anyone’s head at any time, as the head is considered sacred.
  • Learn how to use chopsticks correctly. When putting them down, do not put them parallel on top of the bowl, or inside the bowl. Placing them in the bowl is considered insensitive as they resemble joss sticks (incense), which are used in religious ceremonies.
  • It is customary to try a piece of every dish if you do not have any allergies. Failure to do so will come off rude. But make sure you don’t take the last piece of anything as this can come off greedy.
  • Remove your shoes when entering private homes and temples.
  • If you are handed a gift, it is customary to show appreciation, but save opening it for later to show good taste. And if giving a gift, avoid clocks or books. ‘To give a clock’ in Mandarin sounds like ‘attend a funeral’ and to ‘give a book’ sounds like ‘delivering defeat.’
  • Don’t write anything in red ink, as it is used for letters of protest.
Transportation and Traveling Tips
  • For translation help, Pieco is a popular free app, and only costs $14.95 to purchase the optical character recognition function for your iPhone. For example, you can use your phone to get an instant translation of a Chinese menu item with this feature.
  • This one may come as a surprise, but toilet tissue is rarely available in public places in China, so make sure to bring your own.
  • Pack a multi-device charger, like a Chargepod, for your journey.
  • If you hold a U.S. passport, you won’t need a visa to enter Hong Kong if your trip is under 30 days. But you will need a visa for mainland China. You may need a multiple-entry visa depending on your travel plans.
  • According to CNN.com, taxi drivers in Shanghai are burdened with small bills. They prefer the jingle of coins, which seems to be the opposite sentiment from the United States. However, in northern in western China, market vendors prefer paper money and may reject coins.
  • If you are required to leave the major cities, be advised that there will be limited signs in English.
  • It is advised to take a business card from your hotel’s front desk upon arrival, which will have the hotel’s address in both English and Chinese, which can help with cab rides.
  • Your usual health products can be challenging to find in China, as they are mostly in Chinese, so you may want to ask your GP to prescribe an infection-fighting drug in case you may need one. Imodium may also prove helpful due to the difference in ingredients in the cuisine you may be used to.

Hopefully these tips will help make your time in China successful and stress-free. Knowledge is power!