Listen More, Talk Less to Change Your World?

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Nicki GilmourBy Nicki Gilmour, Executive Coach and Organizational Psychologist

This International Women’s Day 2018 has positive messages regarding professional women’s careers. Messaging that women can go far and fast has never been stronger and some companies are making strides promoting women. Work for good companies, functional teams and good managers as happiness can happen at work and if you are not happy then take control of it.

Every day is women’s day on theglasshammer.com as we don’t just talk about what needs to happen (systemically and or individually) one day per year. For eleven years we have been asking you to #pressforprogress and we have been doing it too. By creating visibility of all types of professional women, celebrating women at work and reducing bias and stereotypes via our training and coaching as well as editorial articles based on research. It has not been easy work and we thank those of you who have persisted in trying to change the world around us.

So on this day and month we choose to look more broadly at the world to understand the narrow issue of advancing professional women at work. Why? Because we understand that the culture outside the office affects the culture inside the office.

International women’s day is a third world and first world issue as we see from the horror stories from near and far regarding how men’s needs are placed high above the human rights and freedoms of women. From #metoo in the States to tribal honor killings in India and Pakistan, the one consistent element seems to be that men are always given more power than women. And, if the small minority of bad guys chose to wield that power in an evil way (thankfully so many men don’t) the system and the cultural norms in first and third worlds are remarkably similarly weighted against women.

At least we are talking about inequities now in a way that never before have been up for discussion. But, how do we change things? Change is not easy as it requires systems, structures and policies (and their enforcement) to change. Behavior is like a river running its course, it just happens naturally and having to create a new pathway without a reason to do so is possible, but hardly probable without perturbation.

Sometimes we all need to feel uncomfortable in order to change. Nilofer Merchant writes in the HBR blog to Listen more and talk less to change someone’s mind. At first, reading this piece I felt sheer horror that girls were being traded for compensation. I felt my values being challenged on every level and I feel a rejection of the culture being described in the scenario to the point that I wondered why I was still reading it. Then, I read on. Ironically, the story was about listening without giving an opinion, in service of having people get to a change point of view themselves. Having no verbal opinion can be powerful in some cases where cultural norms will squash dissent or people that aren’t straight men.

This concept really stuck with me, not least because change is about exactly those three elements – culture, values and behavior and Warner Burke Professor of Organizational Psychology and Change Leadership always says “You cannot change the culture by changing the culture.”

In the continued work of finding a true level playing field, all of us need to understand how to challenge ourselves before we can challenge others.
The sheer idea of not having an opinion and voicing it is contra to most advice we see and having a voice for yourself and for the voiceless is a strategy that cannot be dismissed. But, isn’t it interesting as a career strategy to let people think its their idea?

If like me, you are fairly ambivalent about this then thats ok too! This is the time to have a voice because 2018 is a turning point for people and specifically women to be heard and believed. At work, there is a range of situations where you still aren’t being heard, from meetings where the guy next to you repeats exactly what you said, to no win conversations where power plays are present. My favorite books on this are by Deborah Kolb and Judith Williams who wrote Everyday Negotiations and by dear friend Carol Frohlinger’s and Lois Frankel’s Nice Girls series.

Have a good month, enjoy the #IWD celebrations!

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International Women’s Day 2018: Time’s Up For Change

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survey-network-women1

By Aimee Hansen

“This year, International Women’s Day comes on the heels of unprecedented global movement for women’s rights, equality and justice” states unwomen.org.

The United Nations notes that across the globe, viral advocacy echoed the collective rising of women’s voices in the #MeToo movement to highlight further injustices affecting women, including pay inequality and political representation.

As more women spoke out, the issues affecting women spilled over into the social, corporate and political discourse. In fact, sexual harassment even became an official discussion topic at the World Economic Forum, an unprecedented occurrence.

The selected themes of IWD 2018 send a clear message: We have energetic momentum towards change and equality. It’s time to put that energetic momentum into action.

From Momentum To Action

#MeToo, in its broadest social implication, was about even more than women standing up to sexual harassment and abuse by saying it has affected their lives, too.

It was about bringing the reality of hushed and hidden aggressions against women out into the public discourse – where they can no longer remain denied nor trivialized nor marginalized.

With #MeToo, the conversation became both personal and public, all at once. It echoed through both our homes and our institutions, even if it was somewhat bound to the voices who had the “privilege” of feeling safe enough to speak.

By November 2017, #MeToo was tweeted 2.3 million times across 85 countries. The rising of women’s voices and experiences struck a deep chord in the collective consciousness. With the question of the validity and vastness of the problem widely evidenced, we can focus on how we address change – as individuals, as groups, as society.

International Women’s Day is seeking to take that momentum and extend the reach of both women’s issues covered and women addressed, with urgency:

The International Women’s Day website announced the theme #PressforProgress. building on the strong global momentum for gender parity evidenced by #MeToo and #TimesUp. While the UN theme for International Women’s Day 2018 is “Time is Now: Rural and urban activists transforming women’s lives”.

As stated on unwomen.org, “International Women’s Day 2018 is an opportunity to transform this momentum into action, to empower women in all settings, rural and urban, and celebrate the activists who are working relentlessly to claim women’s rights and realize their full potential.”

From Urban To Rural

UN global efforts for International Women’s Day will focus on women in rural areas, who experience more drastic gaps of inequality than urban women: “less than 20 per cent of landholders worldwide are women, and while the global pay gap between men and women stand at 23 per cent, in rural areas, it can be as high as 40 per cent. They lack infrastructure and services, decent work and social protection, and are left more vulnerable to the effects of climate change.”

This greater rural wage gap is not unlike the greater race and ethnicity wage gap in the U.S., as last year UN Women Executive Director Phumzile Mlambo-Ngcuka wrote: “the average gender wage gap is 23 per cent but this rises to 40 per cent for African American women in the United States.”

For global progress towards gender parity, moving towards Sustainable Development Goals means urgent action for rural women – action for an adequate standard of living, freedom from violence and harm, access to land and productive assets, food security, decent work, education, health and sexual and reproductive health rights.

From Hollywood Stars To Low-Wage Workers

Two months after #MeToo, Time’s Up (#TimesUp) was spearheaded by over 300 women in Hollywood. Time’s Up is a leaderless, collective movement (run by volunteers and made up of working groups) to counter systemic sexual harassment and sexism in the workplace across all industries.

The movement emphasizes providing legislative and legal resources and support to those women in low-wage industries who face harassment without the resources to effectively speak out and oppose it.

This was in part catalyzed by a letter from 700,000 female farm workers who responded to #MeToo with their solidarity, while expressing the challenges of working “in the shadows” with “too much at risk” to expose sexual harassment, including worries about feeding their families.
An open letter addressed to “Dear Sisters” and signed “In Solidarity” includes the statement: “The struggle for women to break in, to rise up the ranks and to simply be heard and acknowledged in male-dominated workplaces must end; time’s up on this impenetrable monopoly.”

As written by Megan Garber in The Atlantic, “While the former (#MeToo) has, thus far, largely emphasized the personal and the anecdotal, #TimesUp—objective in subject, inclusive of verb, suggestive of action—embraces the political. It attempts to expand the fight against sexual harassment, and the workplace inequality that has allowed it to flourish for so long, beyond the realm of the individual story, the individual reality.”

#TimesUp will challenge workplace sexism “through legal recourse”, “through improved representation in board rooms and beyond”, and “through the changing of norms.”

Among the initiatives are a legal defense fund supported by a GoFundMe effort ($21 million at the time of writing) to protect women in low-wage industries from sexual misconduct and the potential fallouts from reporting it by enabling the resources of legal representation.

It also includes plans for legislation to penalize companies that allow harassment to persist and to discourage the use of nondisclosure agreements that silence victims.

The homepage states, “No more silence. No more waiting. No more tolerance for discrimination, harassment or abuse.”

What You Can Do

International Women’s Day is both a celebration of women’s achievements and a collective call to work together towards gender parity. This year, women can stand in our power of glimpsing more of what is possible when we add our collective voices in solidarity against oppression.

If you wish to further advance gender equality for women who may not have the same resources through #TimesUp, consider donating to Time’s Up Legal Defense Fund, or one of the many organizations that work with rural women across the globe for greater equality.

The Time’s Up mission statement also encourages women in positions of leadership to recognize their power in providing opportunities for other women:

“Acknowledge that talent is equally distributed, but work and career opportunities are not. Mentor someone from an underrepresented group in your industry. If you are in a position to do so, hire someone who can diversify the perspectives included in your organization; your team will be better and stronger for it.”

As demonstrated by the movements of women’s voices that have echoed through these past six months, the voice and actions of each woman matters on a day intended for all women.

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Do You Know How to Learn, Think and What You Value?

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Nicki GilmourBy Nicki Gilmour, Executive Coach and Organizational Psychologist

As a coach and organizational psychologist, I often work with companies and individuals to help people understand that we don’t all take in information the same way.

Some people like to experience a case or task (usually observing or minimally touching -like residents in Greys Anatomy) and others like to understand concepts first in abstract ( also important for say doctor training).

We have to watch our biases and preferences when it comes to designing rewards and promotions as the people who learn by jumping in feet first and learn on the job often start with mixed results which makes sense. This is opposite to those who want to reflectively design but are not seen as doers. There is value to both and there is more value in one person being able to do both (or all four quadrants of the Learning Styles Inventory). The developmental goal is to move around the experiential learning cycle encompassing thinking, feeling, and doing as all learning is relearning. It is not a coincidence that when people get their Myers Briggs reports it often lines up the Extrovert and Introvert with applying action and applying reflection respectively. It does not take an organizational psychologist to tell you that extrovert doers get rewarded and then apply a gender lens and a nationality lens and a ethnicity lens and I think you know where I am going with this. Worth noting even if the course of action is not optimal that the loudest duck, as Laura Liswood calls it, are not the most thought out or intelligent (as we see everyday in corporations and in government).

And then there is the left brain versus right brain discussion, fascinating when applied to gender in what I believe to be entirely faux science. Men are from Mars because social constructs over 10,000 years have created that possibility. There are physiological and hormonal differences between men and women’s brains but that should not be confused with how thinking styles appear at work. I participated in two Columbia University executive cohorts over five years, I have seen 99% and then 100% of men appearing in the right brain column of the brain tool results. Men who work in the Army, financial services, consulting, tech, law and medicine. Cordelia Fine just wrote a great book on the myths around this topic.

Then, there is personality- the power of our intrinsic personality that we are born with and the levers and triggers that are then activated with whatever external environment we are set loose into. Ever seen a person thrive in one company and fail miserable in another? Exactly.

How does this apply? For example, I am just slightly more left brain in my thinking style (measured by Neethling Brain instrument ) and my preferred learning style (measured by Learning Styles Inventory instrument) is to learn by experiencing and doing. Along with high need for mastery and high need for aesthetics and need to be recognized for good work done ( measured by the Hogan instrument ). I know what triggers me on a bad day under stress and I know how I show up to my team and clients in those moments (measured by ESCI and 360s).I know my stress recovery ability via sleep and exercise via wellness reports. I know what works suits me and what bores me and what I can do to manage my energy and balance work with family. This is pretty helpful as if you know this stuff about yourself then putting one foot out the door every morning, you have a shot at the systemic challenges or just the dynamics that happens in every office between humans.

If you would like to work with an executive coach on change, challenges or knowing yourself better, contact nicki@theglasshammer.com

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7 Tips All Businesswomen Need to Conquer the Fear of Public Speaking

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Guest contributed by Fiona CuttsWomen Speaking

Being able to speak confidently and well in public is essential for any ambitious woman looking to advance her position and career prospects. And yet, statistics show that 74% of people are afraid of public speaking and so, unlikely to perform at their best.

Here are some proven strategies for overcoming this fear, and allowing public speaking to be one of your strengths for excelling in your career.

Deal with nerves

You may feel overpowered by these sensations: sweaty palms, sickness in your stomach and even shaking hands, legs, and voice that your audience may notice. These are familiar feelings that even the most successful, powerful businesswomen will experience, and like them, it is something you can learn to combat strategically.

Whilst standing in front of your audience, plant your feet firmly on the ground, quite far apart, and breathe deeply into your abdomen. This allows you to be present and stable.

At the same time expand your awareness outwards so that you are aware of what is going on beyond the audience and the room you are in. Doing this will help to prevent you feeling overwhelmed.

Appear confident

Even though you may feel afraid and nervous, your audience does not need to know that. Choose clothes that a confident woman giving this presentation would wear, even if that feels a bit of a stretch for you. ‘Practise’ wearing these clothes outside of your work environment, whether you’re out with girlfriends or spending time with family, so that you become at ease in them. As you become comfortable wearing them, you become the confident woman you envisaged giving the talk.

Be the leader in the room

Undermining your abilities and shying away from any show of strength is a detrimental stereotype for women that is often hard to navigate. Remember that you are the one who is up front. So, you need to be the authority in the room and not be afraid to take control. Of course, you will be well prepared, that goes without saying. But beyond that, you need to be willing to be an authority on your subject, whilst including and empowering people in the audience.

Great female leaders are clear about what they know, whilst not feeling threatened by other people contributing what they know. Women looking to advance their career should seek advice from female colleagues or friends on ways they were able to take charge and assert their authority while delivering a speech – it’s vital to remember that looking to other women, particularly those in a higher position to that of yourself, for support and guidance can help you on your journey to advancing your career.

Connect with your audience

Often when people are nervous speaking, it is hard for the audience to engage with them, and sometimes even hard for the audience to hear them.

Sometimes, in an effort to avoid this, you can come across ‘pushy’, literally pushing the words and information at the audience. This tends to make the audience resistant and maybe even ‘zone out’.

An effective alternative to this is to ‘pull energy’. Many great female speakers and performers do this naturally. You can imagine a thread of energy coming from your audience, through your audience, through you and to behind you. This helps your audience feel connected to you and drawn into what you are saying. It also tends to mean they feel awake, alert and enthusiastic – which of course is what you would like them to be experiencing during your presentation or speech.

Keep it short and sweet

There is no need to tell your audience everything about your topic. Give them a base level of information, enough that they can understand what you are talking about but also so they are intrigued and wanting to know more. This provides you with an opportunity to shine even more and opens a dialogue between you and your audience, ensuring they are more engaged and interested in what you are talking about.

You can also ask a simple question to allow you to know what information to include and what to leave out: “What can I say that would enthuse this audience?” When you ask this, you start to get pointers as to what is appropriate for your intended audience.

Be you

This may at first sound strange and yet a lot of people stop being themselves when they give a presentation. They may find that they start to sound dry and boring, a bit like a textbook or that they suddenly have some mannerisms and habits of their mother or father.

If you notice this happening, simply ask yourself: “Who am I being?” It will bring you back to you and let the confident woman you know you are, shine.

Don’t be afraid of judgement

If you give a good talk, you are likely to be judged by a certain proportion of people in the room. As women, we’ve certainly experienced judgement, and even been guilty of judging others, at some point or another. Women can also often be judged when they excel in industries dominated by men. Your ability to receive this judgement will determine whether you continue to excel or choose to limit your success to provoke less judgement!

Judgement is always about the other person and never about you. It often means that the other person is not achieving what they desire, and is jealous of you and your great presentation.

So, know that the more successful you are, the more likely you are to be judged. You can even make the choice to view judgement as a motivator to fuel a decision to challenge your position and traditional dynamics in a male-dominated workplace, ask for that raise or promotion you know you deserve, or take charge during meetings and presentations more.

Putting these simple tips into practice will help you tackle the fear that many women assume is an integral part of public speaking, and be the successful businesswoman you desire and deserve to be.

About Fiona Cutts

Fiona Cutts is a communications coach, linguist and facilitator for Right Voice for You, a special program by Access Consciousness. An extremely shy and dreamy child, Fiona found herself drawn to languages and travel from a very young age. As well as her native English, she speaks German and French, and has lived in, or travelled through, countries all over the world. During her career as an accountant and auditor, Fiona struggled with an intense fear of public speaking and presentation delivery. As a Right Voice for You facilitator, she draws upon that experience to help others liberate themselves from fear and judgment, and unleash their confident and authentic voice. www.fionacutts.com

Disclaimer: The opinions and views of Guest contributors are not necessarily those of theglasshammer.com

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How to Trot Not Plod Through the Year of the Dog

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By Nicki Gilmour, Executive Coach and Organizational Psychologist

The Year of the Rooster is over and the Year of the Dog is beginning in the Chinese (lunar) New Year. So, if January did not feel as good as you would have liked it to, or if you are now ready to get what you want, or at least have a good shot at figuring out what that might be, then you are in the right place.

Ask yourself these five questions:

1. How energized am I on the project I am on right now?
2. What is it that made my best time at work so great?
3. What could be changed to make work great?
4. What do I want out of 2018 at work?
5. How can I get it?

It is important to know what is going on with yourself and to know what the external factors are that make you happy at work.

if you would like to work with a coach on exploring questions, answers, dynamics and getting from here to there, then we have a team here that can help.

Contact Nicki (nicki@evolvedpeople.com) for a free 15 minute exploratory call around challenges and pathways.

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Women Should Tell More Stories About Themselves

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Guest contributed by Esther Choywoman typing on a laptop

“Women tend to be less comfortable with self-promotion — and more likely to be criticized when they do grab the spotlight,” reported Susan Chira in the New York Times in July 2017, after extensive interviews that included many CEOs and would-be CEOs.

Self-promotion is a delicate balance. But the alternative—hoping accomplishments speak for themselves and agonizing in silence until someone notices them—does nothing. We need to become fluent, comfortable and authentic in promoting our own achievements. And this is where storytelling can help. Here’s how.

  1. Remember that stories of you are NOT about you.

Every story is about building connections. As I have argued in my new book Let the Story Do the Work, telling an effective story requires us to think deeply about its intended audiences.

As psychologist Robert Cialdini’s research on social influence has shown, the people we see as “just like us” are the people whose ideas we find most persuasive. So, in telling a story about an achievement, reflect on the experiences that most people share. If your story reminds your listener of a similar experience, you will form an authentic connection that will make your achievements memorable. One of the great, essential shared-experience stories involves overcoming adversity or solving a problem, and that is also a strong set-up for being able to narrate an accomplishment

For instance, when my colleague Kelly Standing connects with potential clients, she tells the story of how the neighborhood bully once hung her from a tree by her neck and left her for dead. Fortunately, her father saw her and saved her life. Kelly’s dad asked himself, “How will my daughter remember this?” That question shaped his response and helped her to overcome the adversity by seeing herself as strong, rather than victimized. And through it, Kelly learned the power of a good question.

And that’s where she begins to talk about her accomplishments. The power of a good question led her to study in a renowned journalism program. And it has led her to solve clients’ business problems with “a journalist’s curiosity” and the ingenuity she learned from her father. “I help them see possibilities where they might only see pain,” she says.

As self-promotion stories go, Kelly’s is unusually honest and personal. It’s also universal. Although few people have been bullied to this extent, her story speaks to universal fears (for ourselves and our children). And it also brings someone else into the spotlight with her—her father.

  1. Choose the right universal element for the context.

What is the context for sharing your achievements? This will shape the type of universal experience you share.

  • Interview: Because it is nearly impossible to research your interviewers in advance, share a positive story of overcoming an obstacle. (It’s hard to predict how a negative shared experience will go over.)
  • Pitching: Use a shared experience to show you have the strength of character to complete the proposed project.
  • Fundraising: Choose a shared experience that underscores why it’s important to give to your cause.
  • Meeting a potential client: Select a shared experience that can move from personal to persuasive, illustrating your value (like Kelly’s story).
  1. Use Three Acts

An easy accomplishment doesn’t give the listener much to connect with. So reflect on the hurdles that stood in your way, and then shape your success into a three-act drama:

Act I: After setting the scene, plant a hook that has the central challenge embedded in it.

Act II: Describe your journey to overcome the main challenge. Shape this section based on what you want to persuade your audience of at the end.

Act III: Resolve the story and deliver the takeaway—“that’s why I’m here, and that’s why we’re having this conversation.”

  1. Seek Feedback

When gauging how the story will come across, nothing is more essential than the feedback of people who are like your target audience. Ask your test audience three key questions:

  • What info do you recall? If what stands out to your test audience isn’t what you hoped to convey, craft your message differently.
  • How does my story make you feel? The emotion evoked will stay with your audience longer than your exact words.
  • What questions do you have? If your story isn’t prompting questions, it isn’t building connections.

Using the same contextual clues and three-act structure, women can also promote each other. This will holistically challenge existing narratives about female leaders and bring the accomplishments of individual women into the spotlight where they belong.

Esther Choy is the President and Chief Story Facilitator of the business communication training and consulting firm Leadership Story Lab. Her debut book, Let the Story Do the Work (published by AMACOM), is now available on major online retail platforms such as Amazon.

Disclaimer: Guest contributors views and opinions are not necessarily those of theglasshammer.com

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Bonus Banked? What’s Next?

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By Nicki Gilmour, Executive Coach and Organizational Psychologist

Bonus season is over for another year and so the should I stay or should I go question could loom again for you?

Chances are, if you work in banking and financial services, you stayed put until this payday. But, with a year ahead, its a good time to look at what makes you happy at your job, beyond the money.

If the bonus was good, this can make you stay for a little while longer even if you know you need something different. Money is always a factor, but look at culture, growth opportunities and ultimately the job you want to actually do.

Dream a little, scribble and journal- what do you want more of? What do you want less of? Just what would the ideal job look like for you? What are the other lifestyle based factors that you want to have more of? More travel? Less travel? Less of a commute? Picasso, it is your picture, don’t forget that!

Good luck!

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The Black Ceiling: It’s Not A Minor(ity) Problem

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broken-glass ceiling

By Aimee Hansen

Even though 2017 was a record year for women in the C-Suite amidst Fortune 500 companies  (32 women in CEO jobs, vs. 21 in 2016) , no African American women have sat at the helm since Ursula Burns stepping down at Xerox in late 2016.

Soon there will be only three black CEOs at all in the Fortune 500, against a peak of seven in 2007, and overall upward trending back in the 2000s.

Further, Anne-Marie Campbell, EVP of U.S. Stores for Home Depot, was the only African American to rank in “Fortune’s 50 Most Powerful Women in Business.” Though Rosalind Brewer did reappear in the C-Suite as the first women and African American to be appointed COO of Starbucks.

The Black Ceiling

In a Fortune article calling out the “black ceiling,” Ellen McGirt writes about the absence of African American women: “Burns’ appointment to the top job in 2009 had been hailed as a milestone. Suddenly it looked more like an anomaly.”

Black women in business continue to feel both excluded from male dominated and white dominated informal networks as well as demoralized by being unrecognized and underestimated.

McGirt writes, “They report environments that they feel continually overlook their credentials, diminish their accomplishments, and pile on cultural slights—about their hair, appearance, even their parenting skills. And they often have fraught relationships with white women, who tend to take the lead on issues of women and diversity.”

Greatest Obstacles, Least Support

According to a Women In the Workplace 2017 study by McKinsey & Company, drawing on data from 222 companies employing more than 12 million people and a survey of over 70,000 employees, women of color “face the greatest obstacles and receive the least support.”

Black women consistently perceived less managerial support, less opportunities and less objectivity.

Only 31% of African American women felt managers advocate for their opportunity (vs 41% of white women), only 23% felt managers helped them to navigate organizational politics (vs 36%) and only 28% felt managers defend them or their work (vs 40%).

Only 48% of African American woman felt they had equal opportunity for growth (vs 59% of white women), only 29% felt the best opportunities go to the most deserving (vs 40%) and only 34% felt promotions were based on fair and objective criteria (vs 41%).

The report also found that “inequality starts at the very first promotion” in general for women but is more dramatic for women of color. Among women, African Americans had the lowest promotion rate (4.9% vs. 7.4% for white women) and the highest attrition rate (18.2% vs. 15.4%).

With slower advancement, African American women are more likely to move on in the corporate world or want to go on their own, since they hold higher ambitions to be a top level executive than white women but encounter more obstacles.

Professor Ella Bell Smith from the Tuck School of Business at Dartmouth, notes, “To be able to advance, we know that there are several things — you have to have good mentorship and sponsorship, which means that you have to have some type of relationship, constructive, positive relationship with the managers and executives in your company. You have to perform three times as hard….The formula I like to use is performance plus relationship equal advancement.”

Lack of Inclusion

Without access to networks, African American women feel excluded from the relationships that create opportunities for recognition and advancement. African American women were also far more likely to report they never have senior contact.

Speaking at the Most Powerful Women summit, Anne-Marie Campbell pointed out, “Inclusion is not just a professional thing, it’s a me thing.” She argued it’s up to leaders to explore and broaden their social circles to befriend people of different races and backgrounds, and to open more diverse conversations in the workplace.

Thasunda Duckett, CEO of consumer banking at JP Morgan Chase, also said, “Without emphasizing the importance of an inclusive culture, you’re missing out on talented individuals who don’t feel that they can bring their entire selves to the table.”

Distorted Perception

Indeed, the Walden University report states, “In order to advance, African American women have tried to display work-appropriate behaviors so as to avoid stereotypical images that label them as angry, combative, and aggressive.”

Stating that African American women rarely receive truly constructive feedback or receive inappropriate feedback, Professor Smith observes, “Black women, if they come in too aggressive, assertive — I like the word assertive — they’re told that they’re angry. If they come in too tough, they’re told that they need to soften. So, there’s no right way that they can be. The flip side of that is if you come in trying to be more nurturing and more caring, then you hear, ‘Well, you’re not tough enough.’ So, it’s a very slippery slope…. because after a while, you start believing what you’re hearing, and then you don’t know how to behave. Then you wind up sabotaging yourself, because you really are not bringing your full voice to the table. You can’t lead, you can’t make a difference, you can’t contribute if you’re only bringing half of yourself to work.”

Peripheral Roles

According to the Fortune article, Ursula Burns isn’t surprised that she has no immediate followers in her footsteps, one factor being that black women who do make senior positions are too often concentrated in support positions, removed from product and money, rather than operational roles.

“HR isn’t going to get you there,” Burns told Fortune. “Communications and the arts aren’t going to get you there.”

“You have to really contribute to the bottom line of the business, which does not include HR, which does not include social responsibility. You have to really show that you can run a business. It’s very hard to do to get those positions, particularly if you’re an African-American woman,” echoes Professor Smith, “It’s hard if you’re a white woman. It is triple-time harder for African-American women and other women of color, too. This is not just a phenomena that hits African-American women. It hits us the hardest, though.”

Not a “Priority”

It’s not only that black women are excluded from networks but making sure the talents and performance of black women is cultivated, recognized and rewarded is often not a corporate priority, even amidst the diversity agenda.

At the MPW summit, Mellody Hobson, president of Ariel Investments, said: “Another thing that bothers me is that we’re ‘working on’ this, but we aren’t ‘working on’ anything else that matters in our companies. You either do or you do not. You do not ‘work on’ better earnings.”

In Fortune, Burns attributes much of her career success to the support that she received from Xerox, but most companies don’t want to invest and focus for a group that comprises less than 7% of the U.S. population. “For one,” said Burns, “they don’t like to leave the other women out.”

Not a Minor(ity) Issue

The McKinsey reports notes, “When companies take a one-size-fits-all approach to advancing women, women of color end up underserved and left behind.”

This recently appeared in my Facebook feed from a women named Stacy Jordan Shelton: “I loathe the word ‘minority’. Ain’t nothing ‘minor’ about any of us.”

Diversity efforts that are monolithic and treat women of color as a side issue simply fail from the outset. To recast the problem, resulting in benefiting some women while overlooking others, is to proliferate inequality with different players. If diversity isn’t intersectional, it’s far worse than ineffectual. It’s ironic.

That’s only one reason why the black ceiling is neither a “minority” or a “minor” problem. But it’s a real one.

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How to Stay & Rise, Rather Than Leave

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Guest contributed by Avery-Taylor PhilipsFemale Boss

More and more often we hear stories of women in executive positions leaving the corporate world and setting up their own businesses. Female entrepreneurship has been on the rise in recent years. Why is this and what causes women to leave their executive positions rather than continuing to progress within their organizations?

Women face many challenges, barriers and obstacles in the corporate world and evidence suggests that gender equality within the workplace is stalling. It appears that one barrier to women rising in the corporate world could be the lack of flexibility in allowing women time off to raise their children. A recent study from Visier, a workforce analytics firm, showed that gender wage gap at large United States employers widens at age 32 when women earn 90% of their male counterpart’s income. There is no data in this study to suggest that this is because 32 is the age that many women leave work to have and care for children, as many women do not have children at 32, so although it could be correlatory it is not 100% causal. What does happen is that it is the time when workers start to advance up the corporate ladder. The study noted that men and women seem to hold the same number of management positions through their 20s, but on hitting 32, men hold a significantly higher number of these positions.

This cycle leads to less and less women in executive positions, never really turning the tables on the issue of women in executive committee positions. In fact, today women run 30% of the the world’s businesses, but only 5% of the largest ones have women in the top echelons.

Is there a way to get around this? What can we as women do about it? An alternate way we can respond is by refusing to leave. Despite inevitable frustrations, is it worth sticking around, perhaps staying to rise, especially if the company is one you believe in? While there may not be one right answer to this complex question, there are women who have chosen to stick around, rising and reinventing their careers within their fields of expertise.

One such woman is Holly Peterson. After graduating from Brown University, Peterson spent some years traveling all over the world as a network television producer for ABC News. “I completely understand why Harvard-educated women say, ‘I’m not going to work sixteen hours a day and do a ton of travel when I have three kids,’” Peterson says. “But what they don’t understand is that there’s a deep melancholy that sets in, and they wake up at 47 and literally don’t know what to do. No one’s going to hire you.”

Unlike many women in the same position, Ms. Peterson chose to stick with her career. Apart from being a novelist, she juggles two other jobs including writing a regular column for Town and Country as well as serving as president of the Joan Ganz Cooney Foundation, to promote early childhood education and criminal justice reform. While her choices may not suit all women, they do serve as a reminder on how women can make it to the top while defining their own success.

Ms. Peterson isn’t alone. A previous article on theglasshammer discusses the complexities of the opt-out conversation and show that in a study authored by Joni Hersch, Professor of Law and Economics at Vanderbilt Law School, it was found that a vast majority of women were staying in their careers. Opting out was only observable in a tiny segment of the population Hersch studied. “They like working, and would prefer that to not working. It’s not just about being able to afford not to work. It takes a lot of money to stay entertained if you don’t have a job,” she said with a laugh.

Maybe you share the same sentiments as the subjects of Hersch’s study, or are quite taken by Ms. Peterson’s path — either way, it begs the question: how else can we, as women, stay and rise? The Glass Hammer has previously written about the strategies for surmounting career obstacles, and following these tips can help you get to the top, in turn opening the doors for women in management.

As a woman, it’s important to be confident in your abilities. As stated by the Collat School of Business, “One big advantage women offer the business world and management in particular is that they have different sets of life and work experiences than men do and thus different perspectives. This leads to different opinions, different preferences, and different strategies.” In reality, women make exceptional leaders. Acknowledging adversity is key to gaining confidence. “Adversity really does make you stronger,” says Frances Albán, CEO of Albán Communications. “It builds character and resilience. The key is to not let your ego interfere with your ability to stay afloat during hard times.”

Secondly, as mentioned previously on theglasshammer, it is vital to network authentically. In any career, networking plays a huge role is rising up the career ladder. Studies show that women value authenticity but see networking as fake and disruptive. Reconciling this is possible, especially with the prospect of networking in a genuine manner. While men still flourish in the old boy’s network, women need to become authentic networkers, and build advantageous professional relationships.

To stay and rise means putting up with the frustrations that come alongside inequalities, gender biases and more within a traditional workplace. It means having to face your own insecurities, step out of your comfort zone, and still remain true to yourself. But, it also means the tapping into the already existing potential and ability you have to make it to the top and be a driving factor in changing workplace norms.

Disclaimer:  Views and opinions of Guest contributors are not necessarily those of theglasshammer.com

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Black History Month and Your Role in Helping Others

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By Nicki Gilmour, Executive Coach and Organizational Psychologist

Black History Month is about celebrating amazing people of color.

For us on theglasshammer.com we celebrate women of color and all types of women all year long but we do recognize that intersectionality is real (simply put, being a woman with another social identity that is “other”, or from the historically non majority group.)

Do a network audit- is there only one type of person in your network? If this cuts along the lines of social identity (gender, ethnicity, LGBT status, class, nationality etc) then make a conscious effort to go to lunch with someone different to you. If you only eat lunch with white women and white men (and you are a white women) then what are you missing? How can you sponsor and advocate women of color on your team? How can you mentor and be mentored by a person of color?

If you are a woman of color reading this column, how can you stay authentic and not assimilate ?

All of these discussions are of course theory and make assumptions that all white women are one way and all women of color are another, which we work very hard on theglasshammer to dispel such stereotypes.

So, go have multiple conversations with people who have had a different journey to you and just listen with an open mind and open heart, because this is how we learn.

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