The Business Case for Gender Diversity: Necessary But Not Sufficient

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diversity

Image via Shutterstock

Guest contributed by Lisa Levey

The business case or economic justification for gender diversity is front and center in any discussion of the subject.

Yet as a veteran diversity consultant, I don’t see the business case is getting the job done. It’s not that the business case is unimportant. Clearly, it’s critical but while the business case is necessary, it’s not sufficient.

There has long been evidence of the links between gender diversity and positive business outcomes – enhanced financial performance, greater creativity and innovation, and less risk among others. In 2008 the U.S. and the world fell into an economic downturn of epic proportions. Yet as late as the spring of 2007, the International Monetary Fund or IMF was messaging continued optimism for the global financial markets.

How could the IMF – explicitly tasked with monitoring the health of global financial markets – have missed the signs? An independent study found that ‘groupthink’ fueled by lack of diversity in perspective was to blame and gender diversity is a powerful means to bring that diversity of perspective to the table.

In June 2011 Christine LaGarde became the first female leader of the IMF replacing her predecessor Dominique Strauss-Kahn who was at the helm in the run-up to the global financial crisis. In 2016 LaGarde was unanimously voted for another 5 year term.  

The IMF example powerfully illustrates the limitations of the business-case only bias characterizing our current approach to justifying a focus on gender diversity. If bringing the world’s economies to their knees does not provide sufficient evidence of the business case for diversity – and the economic hazards of homogeneity – it’s clear the business case must only be a piece of a bigger puzzle.

Most white men approach gender diversity, all diversity truth be told, with trepidation. They experience the topic as harmful, fraught with conflict and risky. For some men, the very idea of enhanced gender diversity elicits anger. They perceive women’s initiatives as reverse discrimination and see support for greater gender diversity as undermining their professional security and status. Gender diversity makes many men feel awkward, confused and guilty; they keep their distance thinking, ‘I’m not one of those guys. I’m a good guy. I’m not doing anything wrong.’ But of all men’s problems with gender diversity, the biggest barrier to their involvement is indifference and apathy. In their mind’s, gender diversity is a women’s issue.

But that is where they would be completely mistaken!

Diversity is about evolving work cultures so that men can be the far more engaged fathers they long to be. Diversity is about men being able to take paternity leave – without career penalty – so they can experience the profound bonding with their child in his or her earliest days. Diversity is about men’s wives and partners being paid equitably, so she can contribute more financially, and he can feel less financial pressure. Diversity is about men’s mothers being able to reenter the workforce after divorce so that she can support herself and rebuild her self-esteem, in many cases. Diversity is about men’s sisters who want to leave unfaithful or violent husbands but don’t feel financially able to do so.

Diversity is about men’s daughters having the same professional opportunities as their sons and their sons having the same opportunities to be involved parents as their daughters. Diversity is about men’s daughters not having to deal with the sexually inappropriate norms that are pervasive in the workplace. Diversity is about men’s female bosses, many incredible mentors, not getting the opportunities they deserve because they’re deemed too nice – or not nice enough – to be a senior leader.

Diversity is about men recognizing that many of their seemingly harmless behaviors – assuming a new mother is not up for the challenge of a new job or stretch assignment without even asking her, making sexual jokes that demean, talking over women in meetings, paying the women you manage less than the men because you can – don’t just affect those other women. They affect his women [and girls] too by normalizing and perpetuating the status quo.   

While gender diversity is the smart thing to do in a business sense, it is also the right thing to do in so many ways. We shouldn’t be so reluctant in the business world to say that aloud! Helping men realize the connections between gender diversity at work – and in their lives outside of work – has been an enormous missing link. Gender diversity is not just about men helping women to thrive at work. It is about men being full partners in driving change because they know just how much gender diversity at work is connected to so many parts of their lives and has repercussions far beyond their workplaces.   

My vision is for white men to be an important voice at the diversity table, listening, sharing, and working to co-create new norms. Gender diversity is not a zero-sum game. It’s about evolving the work world for the 21st century in ways that improve the lives of women and men.

When we talk about gender diversity, in addition to articulating the economic case, let’s also talk about how it deeply affects men – the people they care about, the values they hold, the lives they want to lead, and the world they want to create for themselves and their children.   

Contributor Bio

Lisa Levey is a veteran diversity consultant, having worked with leading organizations for more than two decades to assist them in realizing the underutilized leadership potential of women. Her current work focuses on engaging men as allies and partners. She led the design and development of the Forte Foundation’s Male Ally signature resource platform for engaging men in diversity work and architected a pilot program to launch corporate male ally groups. She blogs for the Huffington Post and the Good Men Project on gender norms at work and at home. In the spring of 2018 partnering with her husband Bryan, Lisa is launching Genderworks, a coaching practice for dual-career professional parents to support them in navigating the obstacles to gender equality at work and at home. Lisa earned an MBA with highest honors from the Simmons School of Management and a BS with distinction from Cornell University in applied economics.

Disclaimer: The opinions and views of guest contributors are not necessarily those of theglasshammer.com

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Getting visibility for career advancement

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Visibility matters in your career.

It is important for bosses, sponsors and even peers to know what you are capable of and see what projects you are working on. Externally it is good to be seen by people in other firms too as although you might choose to be a “lifer” in one firm, you may also one day look for a change. Building a network is crucial to a career that is broad and long as people drive processes and innovate new products.

For eleven years here at theglasshammer.com we have profiled a senior woman on a Monday in our Voice of Experience column and on some Thursdays we profile Mover and Shakers and Rising Stars. We also have addressed intersectionality since the beginning, making sure in our profiles, interviews and panel events that all types of women are visible.

We have written over 800 profiles in total and we have not finished yet so as we look ahead for the rest of 2018, we are looking for great women to profile in financial and professional services and Fortune 1000 companies for the rest of the year. Thematically. we are looking for LGBTQIA Leaders for our June Pride series and then Men who Get it for July and then Latina leaders for September.

Please apply to louise@theglasshammer.com if you wish to be considered as a “profilee”.

We do not cover entrepreneurs for one reason that we have had in place from the beginning and that is because women are often encouraged to leave big business. Our site has always been about navigating your career inside industries (money, oil, big law) that have formal and also implicit male structures and hierarchies

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Voice of Experience: Pamela M. Harper, Griesing Law, LLC

Pamela M HarperBy Cathie Ericson

Domain expertise is not sufficient for success, says Pamela Harper.

“Being able to navigate the political landscape is just as important as being technically competent.” And, she adds, it’s distinct from knowing the unwritten rules, but includes the ability to understand the subtle nuances that comes with time and expertise. “What is unsaid is often more important than what is said.”

Two Disciplines Create a High-Powered Career

After earning graduate degrees in both law and business, Harper worked at a law firm where her career took a turn to industries that she never would or could have anticipated, such as aviation, consulting and money management, with each position allowing her to use skills she had developed in grad school.

“People had questioned why I attended both business and law school, but both degrees have proven to be invaluable. I wanted to do whatever I could to gain a competitive edge, and this combination has supplied that for my entire career.”

One of the professional achievements she is most proud of so far was being part of a team that built a comprehensive compliance program for an institutional money management firm. To ensure they were as thorough as possible, they took the extra step of subjecting it to a voluntary third-party audit, a precaution that is rarely taken.

To this day, she says her former team still receives recognition for the robust compliance controls that were put in place. “Many small money management firms don’t realize that compliance can be a competitive differentiator,” she notes; instead they see it as a cost and therefore don’t allocate sufficient funds. “Forward-thinking companies consider it a form of revenue protection and therefore a risk management tool.”

As chair of her firm’s Corporate Transactions and Compliance practice group, Harper is intrigued by two current issues in corporate compliance: First, she notes that the level of misconduct that has been witnessed recently has been staggering, but she believes it will lead boards to pay an increased amount of attention to the impact of corporate culture on business strategy and reputation.

“Ignore it and the result will be decreased brand equity and diminished shareholder value. Boards will start taking these issues seriously and give them the attention they deserve,” she says, adding that while culture is often perceived as a HR issue in reality, it is a risk issue. “There will be a higher level of scrutiny and attention, and the complacency that has allowed boards to willfully ignore misconduct and aberrant behavior will no longer be acceptable.”

Second, she finds that very few boards have separate stand-alone compliance committees and even fewer have members who are knowledgeable about corporate compliance. The prevailing trend has been to draw potential board members from the ranks of current or former CEOs, but she noted that as board refreshment occurs, hopefully companies will begin to consider candidates with backgrounds in corporate compliance and risk management.

As part of her focus on compliance, Harper is undertaking the process of becoming a FINRA arbitrator. She says that given the repercussions of the Madoff affair, she has been surprised by the number of people who are neither savvy about their investments or their rights as investors. “Being part of a panel that can deliver recommendations on how to resolve those types of conflicts is very interesting to me.”

A Firm That Supports Women – Every Day

Currently Harper is thriving at a woman-owned law firm, which she says embodies the highest caliber of legal services, while creating an environment where women don’t have to make an artificial choice between succeeding in their careers and having a thriving personal life. “Those shouldn’t be mutually exclusive, and we have created a unique culture that doesn’t assign origination credit, which contributes to a collaborative team environment and deters intra-office competition.”

She has found over the years that women in the industry face one challenge that men don’t: “Regardless of your credentials and intellectual bandwidth, you still have to prove yourself every day. Period. Women do not have the luxury of mediocrity.”

One key way to bolster your career is to recognize the difference between what a mentor and a sponsor can do for you. “A mentor is nice to have and will give you general advice, but a sponsor — someone who typically occupies a positon of power and is invested in your success — is a must-have,” she says, adding that they don’t have to be mutually exclusive.

And she urges even women who have achieved a high level of success to remain intellectually curious. “It’s easy to become stale when you reach a certain point professionally and personally, but it’s vital to keep growing.” That’s always part of Harper’s plan; in addition to her work with FINRA, she is planning to earn a certificate in the business of art.

Further indulging her passion for art, Harper serves on the board for the Center for Emerging Visual Artists and also is an avid supporter of cancer research.

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Mover and Shaker: Heather Andrews, Vice President of Strategic Accounts, WEX Corporate Payments

Heather Andrews smEveryone finds success in different ways, says WEX’s Heather Andrews, but in her case, it has come in part from the drive to learn, no matter what career path you are on.

That philosophy, along with her willingness to step through open doors – even the scary ones – has fueled her career trajectory.

Capitalizing on New Opportunities Brings Success

Although Andrews studied psychology, she didn’t see a clear path for a career without attending grad school, but was ready to enter the working world. She accepted an offer doing retirement plan education, which opened up an exciting world as she became increasingly interested in the role that employee communications play in benefits and helping employees engage in their future.

It was an especially pivotal time in the industry as 401(k)s were increasingly usurping defined benefit plans, creating new choices for employees and new roles for organizations to manage around this reality. She returned to school to earn her master’s degree in leadership and change management in organizations, which meshed well with her psychology background, and then branched off to do some independent consulting where she could assist organizations confronting major system changes.

Along the way she engaged with a startup tech firm that was building a new benefits platform to consult on their business and communications planning. It ended up being a major opportunity as the company grew rapidly as the first online benefits platform to hit the market. Andrews wore all the customer-facing hats and stayed with the company as it was acquired to become Evolution1and eventually WEX Health.

Helping grow that business from being the fifth person to its success today is the professional achievement she is most proud of so far. “Being part of that groundbreaking team as the business grew from something so small and new to influencing an entire industry and becoming something of such incredible value was so exciting,” she says.

Moving from healthcare to the corporate payments executive leadership team offers a new world for Andrews to explore. “It’s a huge change that really allows me to stretch my brain,” she says. “I realize that a lot of faith has been put into me in this role at a critical time of growth, change and risk, and that’s motivating. It inspires me to make a difference.”

Growing Along the Way Through Personal Lessons and Mentors

When she first entered the corporate world, Andrews held a common perception, that she wasn’t sure how much of an impact one individual can make. That was part of what she loved about consulting: Seeing that people can make a major impact from the start, particularly if they can confidently work with professionals at all levels, unafraid to let their opinions and ideas be heard even if they get shot down.

And she knows that much of her success has come from leveraging personal and professional relationships. “Ethics and hard work have been important factors in my career, but I know that doors were opened for me because people had faith in what I can do, and then I was not afraid to step through them,” she says, adding that success comes when you lean forward and take chances, especially when you’re part of an entrepreneurial organization.

One role model who stands out is a female attorney at WEX Health who shared insights on why female business leaders have to be true to themselves, never compromising what they believe in and exuding confidence that you can accomplish it.

In addition, she cites WEX’s Integrated Leadership Development Program as having been crucial to her success at WEX for the networking and coaching it provided. “I have this fantastic coach who is also a woman who has been through a diverse and rich career,” she says. “This perspective as a successful woman in business helps me navigate what I need to do next as I continue to grow my career.”

But you don’t need a formal program to grow: Andrews finds life lessons all around her, from leaders on any stage, whether professional or political, who are able to balance assertiveness with having the grace to hear and respect people around them. “They are able to use that professional fire to be successful but maintain high ethical standards that they aren’t afraid to share vocally. I admire people who are unafraid to step out and say ‘I don’t care what others think; this is what I believe is right.’”

And sometimes we experience a hard-earned lesson, says Andrews, as she recalls a time early in her career when she was still working on retirement plans. She made a bold promise about how easy a migration would be, without fully thinking through how a failure to deliver might affect her equally young client. When the project ended up being more complex than expected, this client was taking the heat internally. “I didn’t embrace her vulnerability, and I lost her trust. This incident has always stood out to me as a reminder that you have to understand your counterparts and the position you’re putting them in by what you’re promising.”

Of course, inspiration also comes from home, as Andrews finds through her husband and four boys, who range in age from 15 to five. “I see myself through their eyes and want to be an example because every single day will impact their lives.”

Treasured family time includes an annual summer trek to a new national park, and winters spent skiing and snowboarding. This activity has an ulterior motive, she laughs. “Hopefully if they have a winter sport they like, they will stay in Minnesota close to me.”

Day-to-day, whatever they do, they do it together, whether it’s sports, music or academics. “We also take the time to volunteer together, as a family, which I believe is important to provide a positive influence that will affect how they are as adults.”

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Let’s Move from a Gender War to a Gender Partnership

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nominate

Guest contributed by Lisa Levey

Gender equality is not about winning a war!

The war metaphor distracts us with finger pointing, blaming, and endlessly seeking to justify who’s the perpetrator and who’s the victim. The war metaphor keeps us stuck. The reality is we all – both women and men – fall victim to highly gendered thinking. We are stuck in gender binaries and it has been, and in many ways continues to be, our conditioning.

In an experiment that has been repeated many times and redesigned in multiple ways, both women and men demonstrate a male-bias for leadership positions in the workplace. The experiment might go something like this: participants are asked to rate the resumes of candidates for a leadership position. They are told that each group will be evaluating the strength of one among multiple candidates. What the participants don’t know is that everyone is looking at the same exact resume. The only thing that has been changed is the name and gender [and in other experiments the race or ethnicity] of the candidate. Both women and men evaluate the supposed male candidate more favorably, even indicating he should be paid more.

The Revolution of Declining Expectations

Several years ago at the pinnacle of the financial implosion, I listened to Harvard Law Professor Nancy Gertner’s keynote address at a women’s leadership conference where she passionately described the women’s movement in the 1970’s as a revolution focused on changing the workplace and changing families, not about women having the choice to work outside the home. She went on to say that far too little had changed in either sphere and that change requires viable alternatives, which remained elusive, with companies overwhelmingly still family unfriendly and as a result, continued skewed gender norms at home. Retired Federal Judge Gertner [appointed during the Clinton administration] described the current state as the Revolution of Declining Expectations which needed to be remedied by igniting the consciousness of women and men[LL1] [LL2].

Yes, women can be a top leader -but if she has children, she had better be a good mom first. And men get major kudos for being an involved dad, BUT he better be a breadwinner too or we’re not quite sure what to make of him.
Both men and women suffer from a dissonance between their egalitarian ideology and their behavior. Take for instance the common scenario where a man strongly espouses gender equality, yet somehow that doesn’t translate to his negotiating a parental leave for more than a paltry week or two or realizing that his relationship to work must evolve if he plans on being a co-parent rather than a parent-assistant. No more flying out to a client on a day or two’s notice or heading out for 18 holes of golf, feeling fully justified because he spent an hour on Saturday morning playing with the kids.

I saw this dissonance in stark relief as a member of a research team examining millennial dads. In The New Millennial Dad: Understanding the Paradox of Today’s Fathers, two-thirds of men reported they should share care of their children equally with their spouse but only one-third actually did so. At the same time, over 90% of millennial fathers indicated wanting greater responsibility and men were twice as willing as women to seek advancement, even if it meant more time spent at work.

Similarly, a woman passionate about gender equality, especially about her husband sharing the load at home, fails to realize that her dictating the terms of engagement when it comes to parenting and household management renders him a servant, not a partner. Instead of grabbing the baby in frustration if dad doesn’t know what comforting techniques work best, she – and he – are better served in the long-run by her encouraging his efforts and giving him alone time with the baby when he can develop his comforting repertoire. And, if she blows a gasket when her husband returns from school shopping with their daughter sporting – to mom’s mind – an awful haircut, she must realize her parenting micromanagement not only saps his confidence but chills his desire to be involved.

The Mirror Image of Gender Inequality

The metaphor I’ve coined to illustrate the complexity of gender, and the fight for equality, is that of a mirror image.
Men, because of their gender, enjoy a privileged status in the workplace, which I’ve seen is highly challenging for many men to see or accept. His path upward is facilitated by countless subtle and not-so-subtle norms, ranging from male senior leaders who see in him themselves earlier in their careers, his knowing – having been schooled in the masculinity code – the importance of self-promotion for advancement, and his intense commitment and singular focus on work fueled by having a spouse or partner who is accountable for home and family management.

Similarly women, because of their gender, enjoy a privileged status as a parent and the leader at home. Everyone assumes a mother knows how to nurture a child instinctively, rather than the reality of her building skill through trial and error. School and camp default to mom as the go-to parent, even if dad explicitly asks to be called first, as my husband and I witnessed year after year after year. If a woman decides to step out of the workforce for a time, because the pressure at work feels too great and/or she wants to spend more time with her child, she is comforted by the familiar trope that she is being a good – no better – mother. But it’s hard to imagine a man feeling supported to stop working – or even cutting back at work – so he can be a better father. Ask dads who are the primary caretakers, as I have, about feeling welcomed into the mom clique at school or on the playground. While some have a positive story to tell, it’s far more common to hear about their feeling excluded, literally like the odd-man out

While women continue to struggle for their rightful place at the workplace leadership table, similarly men continue to struggle for their rightful place at home and as a parent/ caretaker for their loved ones.

The Power of Gender Partnerships

For the last 2 ½ years, I have seen the type of consciousness raising that Judge Gertner described as a remedy for the Revolution of Declining Expectations in a very unlikely place, the campuses of elite business schools. It began with my attending the first event hosted by the Harvard Business School Manbassadors, a group of men who sought to support gender equality at business school and in the workplace. Over more than two years, I have been researching male ally groups across the country and it has given me great hope for the future of gender equality.
These young men work closely with their female peers who are involved with women’s leadership groups on campus. They have candid conversations about gender, educate themselves about gender inequalities at work and at home, and work together to affect change.

I have been deeply inspired listening to young men share their desire to be a good partner in fully supporting their girlfriend’s/ wife’s career aspirations and being an inclusive leader that facilitates the professional development and advancement of women and men. They see supporting gender diversity and gender equality as both the smart thing as well as the right thing to do. They have seen the struggles of their sisters, mothers, friends and work colleagues and they have heard the challenges of their female business school peers. They want to make it better, not only for women but for themselves too. They don’t want to be absent dads and they’re tired of the locker room talk and behaviors. It doesn’t square with the women they see all around them, including the women they care about in their lives.

Male ally groups have provided a powerful forum for men to get involved and to transition from ‘the problem’ to ‘part of the solution.’ Working side-by-side with their female peers, these men and women are grappling with gender in all its complexity and seeking to rewrite the gender rules.

Rather than sapping our energy fighting with one another, or becoming resigned to ‘that’s the way it is,’ women and men can be far more effective working together to make gender equality real and not just aspirational in our lives.
That my friends, is key to getting us unstuck!

Contributor Bio:
Lisa Levey is a veteran diversity consultant, having worked with leading organizations for more than two decades to assist them in realizing the underutilized leadership potential of women. Her current work focuses on engaging men as allies and partners. She led the design and development of the Forte Foundation’s Male Ally signature resource platform for engaging men in diversity work and architected a pilot program to launch corporate male ally groups. She blogs for the Huffington Post and the Good Men Project on gender norms at work and at home. In the spring of 2018 partnering with her husband Bryan, Lisa is launching Genderworks, a coaching practice for dual-career professional parents to support them in navigating the obstacles to gender equality at work and at home. Lisa earned an MBA with highest honors from the Simmons School of Management and a BS with distinction from Cornell University in applied economics.  
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Self-Awareness – What Can You Not Access Yourself and What to Do About That?

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By Nicki Gilmour, Executive Coach and Organizational Psychologist

Reading is the supreme life hack – medium.com recently declared gifting a list of psychology and philosophy books, a couple of which got added to my (long) reading list.

Reading is an executive habit, with top executives reading at a much higher rate than others, with some stats quoting one book per week. But, it is what you do with what you read that counts.

Behavior change is notoriously hard for anyone. Addiction theory and neuroscience tells us that it takes sixteen weeks to bring a habit.

There is no doubt that our habits are socially acceptable like over working, over extending and never believing enough is enough. Then there is the whole topic of feeling worthy! Our fires are fueled by our self- talk, our mental models and our beliefs – implicit and explicit. Are you consciously goal setting or is the driver of your bus your unconscious mind? Just what role does the belief set that has been formed since childhood play right now? Our fear can fuel us without us ever realizing the agenda it creates while we go about our business.

Are you ready to talk about it and go on a journey of discovery?

Work with nicki@evolvedpeople.com as your executive coach to kill those gremlins!

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