group of business women - career-adviceEdinburgh is Scotland’s financial and political capital, and everyone who has been following Scottish politics has no doubt noticed the central role that women have recently been playing in the spotlight of the Scottish independence referendum.

Nicola Sturgeon, leader of the SNP — the Scottish National Party — is Scotland’s First Minister and leader of the Scottish Parliament. She has recently announced that 50 percent of her cabinet appointees will be women. Johann Lamont recently resigned as the leader of the Scottish Labour Party. Ruth Davidson leads Scotland’s Tories. Maggie Chapman is co-convener of the Greens in Scotland, though Patrick Harvie is generally considered the party leader.

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Molly TuMolly Tu is a strong believer that you can get everything you want, but just not at the same time. For her, workwise, that means understanding that early in your career you might be able to go up like a rocket, but then at certain points you have to be more flexible and adapt your plan, constantly re-evaluating and re-defining what success is for you at any given moment.

Tu started her career working for two large professional firms in China but satisfied her desire to experience the world by coming to the United States to attend business school at Columbia. After graduation, she decided she wanted to turn her career path to the corporate side, and recognizing the potential in the information industry, she started with Thomson Reuters’ rotational program. There she experienced everything from M&A to investor relations to product management, ultimately deciding to join global account management, a division whose goal is to constantly assess how to deliver increased value to Thomson Reuters’ largest customers. There she spearheaded the Geneva Program, for which she received the 2014 Chairman’s Award.

And, less than a year ago, she was named to her current role, where she is tasked with rolling out the Geneva Program companywide.

“I have always viewed my experience here as similar to working in a startup, but still being part of a large company,” Tu says. “It is very satisfying to transform business processes and also help customers at the same time.”

“I have always viewed my experience here as similar to working in a startup, but still being part of a large company,”

Sponsors in the Workplace; Role Models Close to Home

Tu knows that sponsorship is key to corporate success. “As I grew in my career, my mentors and sponsors were the people who directed me to look at new things in different ways, and that vision got me to places I would not have otherwise.”

She’s often asked how to find a sponsor, but her experience is like many — professionals don’t seek out their own sponsor, but rather it happens in a more organic process that usually involves managers with whom you’ve worked or who otherwise are familiar with your work and want to champion the traits you offer that will allow you to succeed in increasingly responsible roles.

“At the end of the day, sponsorship comes from faith in you as a person, and there has to be an accumulation of experience to build that trust.”

In terms of role models, Tu found hers much closer to home — her grandma. Tu has always been inspired by how she puts her heart and soul into work about which she is highly passionate, including risking her life in the founding of new China. When she retired, she raised money on her own to preserve folk music in her area of China.

“Her passion and satisfaction remind me to always focus on what is meaningful,” Tu says, and that includes defining success by pursuing something you love. “Even if your life might appear to be successful in the eyes of those around you, deep in your heart you won’t be satisfied if you’re not doing something you love.”

She notes a famous quote by Confucius that sums up that philosophy. “Choose a job you love, and you won’t have to work a single day in your life.”

Different, Yet the Same

Throughout her working life, Tu has frequently found herself in environments quite different from where she came from, and that has led to many observations about adapting to these differences. But then she finds that she soon spies commonalties amidst the differences and has realized that people are fundamentally very similar.

“Seeing the commonality helps me address challenges with other people,” she says, adding that her work to reshape the company’s business practices would be unimaginable if she wasn’t able to find the similarities in cultures and genders.

Her company has a strong focus on diversity, including many programs for women. One in which she has been active is the Leadership Program for Women (LPW), which is a training program and forum where women across regions, functions and businesses form a community to bring in professional trainers twice a year. “There are unspoken business rules pertaining to women so this group finds professionals who really know the space and can share what’s happening and how we can maximize and leverage our positions.” She also helps plan events as part of Women at TR, which is designed to develop the talents and champion the contributions of female employees, thus promoting women as equal partners in the success, achievement, and profitability of Thomson Reuters.

“There are unspoken business rules pertaining to women so this group finds professionals who really know the space and can share what’s happening and how we can maximize and leverage our positions.”

One example related to the Geneva Project, where women volunteer to apply their specific skills to understand and better position different products for the company’s largest customers.

“Sometimes women tend to get tied up 100 percent with their current task and don’t always look at other opportunities. Being involved in these types of projects allow you to build your network, for example by having the chance to interview sales people and customers, to extract the information we need that will be useful to others.”

Juggling Work and Family

Away from the office, Tu focuses on her 16-month old daughter. She has found that balancing work and family responsibilities has helped her view her career in a more strategic way, knowing that there are times that you won’t be able to focus 100 percent on her career. However, it also drives women to become more effective and prioritize better; in short, to work smarter rather than harder.

“I feel lucky for the advice I’ve gotten, often as part of the women’s groups, on how you have to work with your partner to focus on balance.” As many senior women leaders have told her, they can only do what they do because they have a supportive spouse. She has realized that whether it’s work or family, more gets done when everyone works together.

Business meetingRecently, I had the privilege of facilitating webcasts on women in leadership for the Association of Talent Development (ATD), the world’s largest professional training organization, and for the career services program for Georgetown University alumni association.

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networkingThis Week’s Tip Is…

Networking in a productive way

Have a think about the last 2-3 networking events that you attended and go back over your contacts from that meeting. Did you maximize those connections? If not, go back and make a few lunch or coffee dates or even send them an email framing an idea that could be mutually useful to you both.

Welcome to Career Tip of the Week. In this column we aim to provide you with a useful snippet of advice to carry with you all week as you navigate the day to day path in your career.

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Betty NgFulfilling careers may evolve as a lattice rather than a ladder, believes Betty Ng, senior vice president for the corporate development team at Moody’s. “You have to be open to different opportunities while still being true to yourself. Your career success is often heavily attributed to the efforts of others, so in turn, I believe you have a responsibility to help others.”

Ng’s high school career vision was to pursue the field of international corporate law, which combined a variety of elements that interested her. Though she ultimately chose a different journey, she was able to create a career that still mirrored those interests through seeking challenging, fulfilling leadership roles at international firms.

After earning a B.A. in Economics with a focus on international relations from Stanford University, she began her career with Arthur Andersen in the San Francisco and Beijing offices. Though she earned her CPA license, she didn’t want to devote her career to accounting, so she attended Harvard Business School for an MBA to enhance her general management and leadership skills, and then worked at Amex managing product and international program office initiatives.

Career Success through Networking

In 2004, a friend referred her to Citigroup where her interview catapulted her into an M&A execution role. This was an early lesson in being open to any opportunity, since although she had never thought about a career in mergers and acquisitions, the hiring manager convinced her that she had all the skills and experience she needed to be successful, including finance, international business, leadership, project management and foreign language. In fact, Ng found it to be the perfect role to leverage her skills and interests.

After a brief hiatus to be with her children, a former colleague at Citigroup hired her into Moody’s where she is now a senior vice president for corporate development, leading M&A and other strategic initiatives.
This experience leads her to offer the advice to women toalways be at your best since you never know who’s watching you and when your paths will cross again.And that means that in addition to delivering great work products, you have to focus on building relationships and expanding your networks.

“You want to be the first person someone thinks of for that job or assignment that can help you advance your career,” Ng says. She believes a crucial element of that is executive presence, a skill she believes can be learned and developed. “Have an open mind about enhancements that can impact your personal brand and success,” she says.

“Paying it forward”

Diversity is very important to Ng, who appreciates that Moody’s has a wide variety of programs and initiatives to support a diverse workplace, from women to LGBTA to multiple cultures to veterans.

Ng devotes time to two important groups: she is co-chair of Moody’s Women’s Employee Resource Group in New York and is concurrently working with other Asian professionals to develop an initiative to further develop the Asian talent pipeline in the company.

Her focus as co-chair of the Women’s ERG is to deliver strong content in the areas of networking and professional development, which involves collaborating with her co-chair and subcommittees to develop programs that cover a spectrum from Lean In circles to fantasy football groups.

Ng also highlighted Moody’s leadership programs for women, including a Senior Women’s Leadership Forum, which she will participate in later this year, and other programs which help participants refine their skills and gain visibility across the company.

Ng is grateful that Moody’s sponsored her attendance at the Stanford Business School Advanced Leadership Program for Asian American Executives in 2013, which she describes as an incredible professional development experience that inspired her desire to focus on developing the pipeline of Asian talent at Moody’s. While the effort is still in its early stages, its goals are to reach out to Asian talent and help senior professionals impart their experience and “pay it forward” as role models. They have held a pilot speed mentoring program and look forward to other initiatives as the group grows.

She feels that it is important for organizations to raise awareness of unconscious biases and overcome leaders’ tendencies to hire and advance people who are more like themselves rather than gaining the benefits of a more diverse pool of candidates. “Also, a lack of role models can create a psychological barrier for women, who may feel that achieving higher ranks is too difficult.”

In fact, she cites her ability to meaningfully “pay it forward” by co-chairing these groups, while still performing well at her demanding position, as the professional achievement of which she’s most proud.
Family First

Ng credits much of her success to her mother, who has served as an impressive role model by balancing family with an impactful career. A widow at 32 with four young children, she has devoted decades of her life to her career as a social worker and was recently recognized as a pioneer by the Chinese American Planning Council (CPC) for her contributions to the community. Ng had the honor of speaking at the awards event.

Having benefited greatly from CPC’s programs, Ng sought and received a grant from Harvard Business School in 2001 that allowed her to establish a sustainable youth employment program for CPC. “It was an incredible experience to help impact the lives of underprivileged youth,” she says.

Ng treasures her time with her seven-year-old daughter and five-year-old son, particularly relishing morning drop-off time and evening reading time. “My goal is to focus on my job during the day and have real quality time focusing on them when I am home.”

By Cathie Ericsson

Broken_Glass_Texture_thumbnail

We celebrate Asian-Pacific American Heritage Month 2015 by acknowledging both achievements and unique challenges for Asian-American women in climbing to top leadership roles in business.

On a global front, increasing women at the corporate helm in Asia inspired Fortune to introduce a Most Powerful Women in Asia-Pacific ranking for the first time ever in 2014. Over 1/3 of recognized leaders were new to Most Powerful Women, including Arundhati Bhattacharya (No. 4) of State Bank of India and Nishi Vasudeva (No. 5) of Hindustan Petroleum, each the first woman to lead their Fortune Global 500 companies.

Meanwhile corporate all-star Indra Nooyi, Chairperson and CEO of Pepsi Co (for the 9th year running & outlasting the CEO median tenure of 5 years), has been called one of the six most powerful business women in America and ranks #13 among Forbes’ “The World’s 100 Most Powerful Women”. Yet she is the only Asian-American business women in the top 50.

48.7% of the 3,922,000 Asian women in the USA labor force in 2014 were in management/ professional occupations, comprising 3.4% of positions. 16.5% were in management, business, and financial operations occupations, holding 2.8% of those positions.

Catalyst 2015 data indicates Asian women make up 2.9% of S&P 500 Companies employees. They hold 2.5% of first/mid-level positions, 1.7% of executive/senior level positions, and .2% of CEO positions. Asian women are more likely than other minorities to be represented in executive and senior management jobs relative to their population size, but less likely than white women.

Catalyst data shows that Asian women occupied only 3.7% of S&P 500 women-held board seats in 2014, or less than 1% of total board seats. For Asian-American women, the glass ceiling and the bamboo ceiling more than overlap, especially at the top.

More than Two Ceilings

A recent paper into the barriers of success for Asian-American women by Peggy Li at University of California, Berkeley focuses on external societal obstacles to success. Asian-American women are commonly and mistakenly regarded as though a “monolithic group”, when the opposite is true – cultural backgrounds and origins are highly distinctive.

Li argues that current approaches to understanding barriers for Asian-American women are not enough. “By using a single-axis analysis where race and gender are mutually exclusive, the ‘glass ceiling’ and ‘bamboo ceiling’ exclude and delegitimize the experiences of Asian-American women.” Simply put, the glass ceiling ignores their (diverse) Asian identities and the bamboo ceiling ignores their womanhood, and neither capture the unique biases they face.

Li clarifies, “The barriers Asian-American women face are not only distinct, but also more than the sum of the discrimination faced by women and Asian-Americans.” For example, only Asian-American women face both culturally embedded stereotypes around Asian femininity as well as the subversive discrimination of the “model minority” myth. Together these two compound to project traits of passivity, submissiveness, humility, service, and compliance – and create unique barriers to career advancement.

Also when discrimination is only judged through discrete categories, the challenges for Asian-American women are overlooked by employers.

Li urges researchers and companies to take the approach of intersectionality to address societal barriers to progress. “To comprehend the experiences of Asian-American women and create appropriate strategies for counteracting their oppression, we must look at how race, gender, and national origin interact to create unique obstacles, stereotypes, and stigmas for Asian-American women.”

Social Perception Affects Self-Perception

Of course, externally created barriers can become internalized ones. Research into race and leadership perception has demonstrated that Asian-Americans are more likely to be pre-consciously perceived by others as competent leaders but not as agentic leaders on the basis of race (compared to Caucasians), and as a result they also internalize lower leadership self-perceptions and leadership aspirations in a USA context.

The research methodology focused on perception of males. As women in general are less likely to be perceived as having agentic leadership qualities such as assertiveness, dominance, and self-promotion, Asian-American women would seem to face a race bias, a gender bias, and a double-stacked racial gender bias against being perceived as “prototypical” leaders. Research implicates the real risk that internalizing these biases can impact on self-perceived leadership identity and aspirations.

Speaking to overcoming the “imposter syndrome” of being an Asian-American woman leader, CEO and Founder of Care.com Sheila Lirio Marcelo writes about breaking away from what she calls the 3 P’s internalized in her own upbringing: pleasing, passivity, and perfection – which comes down to being self-aware, finding your voice, and embracing and owning your leadership journey.

The unique challenges facing Asian-American women underline the need for high visibility among existing leaders in order to inspire and empower other Asian-American women to follow suit as well as to continue to challenge unconscious biases around race, gender, and leadership.

A Seat at the Head of the Table

When CAUSE, the Center for Asian-Americans United for Self Empowerment, brought together a panel of prominent female Asian-American executives for a Women In Power Quarterly Luncheon centered on “Leadership in the Boardroom” in 2014, the message was clear.

Cyndie M. Chang, Managing Director of Los Angeles Office Duane Morris L.L.P., stated “What I want to do (in monitoring this panel) is to have an insightful discussion in the challenges, not just of getting a seat at the table, but getting a seat at the head of the table.”

Indeed, in the Fortune 500, “women of color” (Asian, black, or Latina) represent only 3.1% of board seats but only 2.8% of board directors, because a small number of minority women sit on multiple boards, and are twice as likely as white women to do so.

The discussion spanned inspiring advice on getting ahead of the curve within your industry, managing feedback, being willing to fail, the importance of sponsorship, and leveraging strength and humor as an outlier. Linda Greigo, Board Member of both CBS and AECOM Technology, said, “The big challenge for me is once you get in the door, how do you keep the door open for others to follow?”

Standing up despite racial gender stereotypes. Stepping out from behind socially projected traits.

Speaking out despite culturally internalized norms. That’s just some of the stuff Asian-American women executives are made of and frankly put, it’s the stuff leadership is made of.

By Aimee Hansen

Carol NelsonFor Carol Nelson, it’s always been about banking. After earning a bachelor’s degree in finance and a master’s in business administration from Seattle University, she began her career at Seafirst, which later became Bank of America, and spent 24 years in positions of increasing responsibility in its commercial and retail divisions.

She left to become president and CEO of Cascade Bank, a community bank headquartered in nearby Everett, Wash., where she spent 10 years transforming it from a savings bank to a commercial bank, serving businesses as well as consumers. In fact, that is one of the professional achievements of which she is most proud. As she notes, changing culture can be challenging, and she found it extremely rewarding to make such a profound change and still be named the “No. 1 Medium-Size Business to Work For” by Washington CEO magazine in 2005. “That much change can be threatening, so the fact that we could also sustain and build morale was really meaningful.”

As Nelson has progressed throughout her career, she has learned the importance of building relationships. During the Cascade Bank transition, she learned that “if others in the organization understand and know you, they are more willing to accept your leadership and any changes you might need to introduce.” She also gained an appreciation for the power of process. “Giving participants the opportunity to buy in will increase the likelihood of success, whether it’s a single project or an overall company transformation.”

Nelson eventually orchestrated the sale of Cascade Bank to Opus Bank and, and following a period of transition, moved on to spend two years as agency director and CEO of the Department of Revenue for the State of Washington. “Having the chance to serve the public and give a portion of my life to public service was a tremendous opportunity, and I thoroughly enjoyed being a member of the Governor’s Executive Cabinet,” Nelson said.

Future of Banking is Bright

Banking called her back though, and she accepted her leadership role at KeyBank in January 2015. “I love being on a steep learning curve, and I am thrilled to have the opportunity to bring my passion for diversity and leadership here to KeyBank,” she said. “I feel very fortunate that I found a career that I’m excited about and have a passion for – some people don’t ever find that and I’ve had it from the start.”

Nelson notes that it’s an exciting time in the industry. People have long predicted the rise of a purely cashless society, or the demise of branch banking as technology advances. But that’s not what her bank is experiencing – she says that customers still want the mix of touch points and so she will continue to lead efforts to deliver a broad cross section of products that can meet the needs of virtually every business and consumer.

“I don’t see that we will ever be able to harness technology to give people the sound advice and financial solutions that bankers do,”

Nelson finds banking to be an ideal career for women, due to the breadth and depth of the financial sector. She encourages women who are interested in career growth to seek a broad range of experience in multiple lines of business.

An Environment of Inclusivity

Though the career is particularly welcoming to women at the entry level, she has seen that as they continue to move up, it becomes more challenging and very competitive. “There are some stereotypes and management styles that can get in the way, but women just need to be smart about how they navigate them.” She notes a strong culture of advancement potential at Key in particular – it is led by a woman and women comprise 36 percent of the leadership team.

Since coming to KeyBank, Nelson has been appreciative of the networking group structure the bank offers. Employees are encouraged to form smaller networking groups where shared interests and backgrounds reinforce employee engagement and a sense of belonging. Current groups bring together Asian Americans, African Americans, employees with disabilities and employees of military families.

There is also a robust Key4Women group that supports the advancement of business women of all levels through networking and professional development events. Nelson says the program got her attention long before she came to the bank because it served employees as well as clients. “Our bankers are passionate about making sure women business owners have access to capital,” she said, adding that since 2005, KeyBank has lent more than $6 billion to women-owned businesses.

Giving Back

Nelson encourages women who want to become leaders to develop their skills by being active in the community early on. “Helping a nonprofit translates into valuable work experience and great connections,” Nelson said.

Her philosophy of giving back has created a mentoring mindset. “I believe that women leaders need to help other emerging women leaders advance their careers in the community,” she says. “Whenever someone asks for some of my time, I try to make it work. Someone paid it forward for me, and I want to do the same for others.”

At the same time, she notes that all senior women have to make savvy use of their time. Which is one reason she is such a believer in volunteer work and its ability to accomplish simultaneous goals.

Nelson is active in the Washington Roundtable, which focuses on economic development. “I am passionate about contributing to a thriving economy. At the Roundtable, I’m networking with peers and serving a mission while being visible on behalf of the bank. Time is finite – I really believe you have to be laser focused with how you spend it.”

She also serves as a trustee to Seattle University, where she is a double alum, and says she is energized by visiting the campus and interacting with the students.

And in her off time she participates in CrossFit – she is a certified instructor and while she doesn’t currently teach, she exercises her right to fitness with thrice-weekly sessions.

By Cathie Ericson

business-race-women-and-men-in-officeFor the first time in history, 40 percent of American families are now helmed by a primary breadwinner woman. More women than ever before are struggling to balance both financial and emotional responsibility for the wellbeing of their families.

Despite our successes, women continue to face cultural and career challenges as we rise through the corporate ranks. Equal pay remains an issue even at the highest tiers of the corporate ladder, with a recent study by the Institute for Women’s Policy Research showing that female CEOs still earn just 80 percent of what their male counterparts earn.

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Professional WomenGender diversity and inclusion doesn’t just happen, as Catalyst shows every year at its awards conference. A sustained improvement in the percentage of women in corporate workforces and leadership comes from hard work by companies to achieve and maintain set goals. It also requires a visibly demonstrated commitment to diversity by those in charge.

Honorees at this year’s Catalyst Awards Conference shared their companies’ secrets to success in increasing the percentage of women in leadership levels and throughout their companies’ workforces. The winning programs at Chevron Corporation and Proctor & Gamble combined three tried and true ingredients for advancing women at work: accountability, common sense, and leaders who took personal responsibility for improving diversity and inclusion at their companies.

“How we are behaving in any interaction speaks louder than any company effort,” said Melody Boone Meyer, president of Chevron Asia Pacific Exploration and Production Company. “Your behavior is how people read what’s real or not. The communication is there, but much more important is whether you’re living that.”

“Your behavior is how people read what’s real or not. The communication is there, but much more important is whether you’re living that.”

At the conference in March, Meyer, along with Mike Wirth, executive vice president of downstream and chemicals at Chevron; William P. Gipson, chief diversity officer and senior vice president of research and development at Proctor & Gamble; and Colleen Jay, president of global hair care and color at Proctor & Gamble, took to the stage to describe not only how their companies changed their approach to improving gender diversity, but also their personal journeys with taking responsibility for diversity as well.

As Meyer said, “Leaders need to live it.”

Accountability

Leaders from both companies detailed how they were held accountable for meeting corporate gender diversity goals.

Wirth explained that, at Chevron, leaders have to answer for their diversity action plans as part of their performance reviews. He also described an exercise the company’s CEO had leaders undertake: “The CEO said I want you to go out and spend time with three people who are very different from you and I expect you to respond,” he recalled.

“Accountability is nothing unless you have goals,” Gipson agreed. “Targets change everything.”

Proctor & Gamble ties diversity goals to executives’ stock options, he said. But the goals aren’t easy to meet and they aren’t merely window dressing to placate investors who care about diversity – they’re stretch goals.

“To really move the needle, you need to have some stretching,” Gipson said.

Indeed, Wirth commented, Chevron even employed reverse inventives at one point. “If you didn’t make progress, the bonus would be affected for everyone in that group,” he said, explaining that Chevron’s leaders wanted to make sure executives understood that diversity was a shared responsibility.

Common Sense

Diversity initiatives wouldn’t work without a heavy dose of common sense, as well. For example, Gipson explained that a few years ago, leaders at Proctor & Gamble realized women were leaving the company at a disproportionate rate. The company undertook a workforce survey to figure out why.

One of the reasons, P&G discovered, was that the company’s flex work program just wasn’t working. Offering employees the ability to work flexibly is one way companies can help their entire workforce meet their personal responsibilities. Since women as a group bear the brunt of child- and elder-care disproportionately compared to men, flex programs have been identified as a way for companies to retain female employees.

It turned out, Gipson said, that P&G’s flexible work program wasn’t flexible enough.

“We were trying to mandate when and where to work flexibly, but life is not really that way,” he explained. The company amended its program based on the survey results.

Leadership Responsibility

Finally, the panelists described what is possibly the most important part of an effective gender diversity initiative. Leaders have to internalize the value of diversity and demonstrate that value in their personal actions.

For example, Johnson said she and other P&G executives help each other keep track of blind spots.

“We help keep everyone sharp so we can role model that going forward,” she explained.

Similarly, Wirth described how he had to face his own personal blind spots a few years ago when Chevron undertook a dramatic restructuring. He picked all white men to lead his new team.

“I got a lot of feedback from the CEO, my kids, and women in my organization,” he said. “I had to do a lot of reflection on myself. I genuinely believed I had the right beliefs and behavior, but that’s not good enough. People need to see action.”

“I got a lot of feedback from the CEO, my kids, and women in my organization,”

He continued, “As a white male, I’ve got an extra responsibility to catalyze the discussion [on diversity], and create an environment where everyone is supported and everyone understands the expectations.”

Gipson described how, as an R&D executive, he had to learn to “embrace the soft stuff.”

“It’s the hardest stuff,” he said. “But no matter how much progress we’ve made, we can always get better.”

That attitude – that we can always get better – is an important one in diversity and inclusion. Simply meeting the numbers isn’t good enough. True inclusion will require everyone in the workforce – especially leaders – to keep pushing themselves harder to identify and change their own personal weaknesses when it comes to diversity and working to change their companies for the better.

By Melissa J. Anderson (New York City)

Barbara EdwardsBarbara Edwards has spent nearly the entirety of her career at global law firm Shearman & Sterling, where she is now counsel in the Finance Group, focusing on complex international and U.S. leveraged financings. The story of how she achieved this level of professional success is a remarkable one – from humble beginnings to Wall Street finance lawyer.

Originally from Guyana, Edwards was the first member of her family to emigrate to the U.S. She attended Brooklyn College, and when she started was a bit uncertain of her future plans. But all that changed when she experienced what could only be described as a political re-awakening while protesting the New York city-wide public university tuition hikes and participating in the anti-apartheid college movement. That got her thinking about a career in law and in particular, impact litigation. The rest, as they say, is history.

Except that the road to success was not easy. Prior to college, Edwards worked as a live-in nanny and housekeeper. This experience, she says, often goes uncited when discussing her path to becoming counsel, but the skills she acquired during this time have been incredibly helpful both professionally and personally.

“Working as a live-in reinforced the value of hard work and demanding hours, helping to hone skills of flexibility and adaptability to effectively navigate the needs of different constituencies. I believe these are all skills which underpin my success as a lawyer and in particular my strong client management skills,” Edwards said.

Giving & Receiving

Throughout her career at Shearman & Sterling, Edwards has been a mentor to a multitude of associates, a role which she considers very important. She takes pride and pleasure in helping others learn, grow, and progress in their careers. Many of these mentoring relationships have been informal and her biggest challenge, she says, has been ensuring that she’s striking the right balance of being professional mentor and coach, “therapist” and friend to her mentees.

“Investing in people makes my work so vibrant, but I have to be intentional in how I approach it. It’s important to make sure the help you provide is translating to both professional and personal growth,” she said. While Edwards doesn’t seek out recognition for the support she provides to colleagues and especially younger lawyers, she likes to tell the story about the time when a group of women she worked with, all from diverse backgrounds and religions, entered her office around Christmas to thank her for her time, guidance and the significant impact that she had on their work experience, giving her a gift card to designer shoe store Manolo Blahnik. It is a memory that will always resonate with her.

“I love shoes, but it wasn’t just about the shoes,” Edwards recalled. “It was a profound moment for me because I felt that my efforts had really made a meaningful difference to these women. There’s no replacing that feeling.”

Edwards has also given back on the pro bono side, working with women – often minority women – on initiatives related to economic empowerment. Most notably, she represented the women founders of Harlem Lanes, the first bowling alley in Harlem in 30 years and the only one in the country to be built and owned by Black women. The project was one of the William J. Clinton Foundation Urban Initiatives and the former president attended the ribbon-cutting.

Shearman & Sterling’s global platform and pro bono strength intersect nicely with Edwards’ passion for traveling the world. She spent two years in the firm’s Singapore and Hong Kong offices, working across Asia, as well as a secondment with one of the firm’s clients in Germany. Edwards is also one of the few counsel and partners at Shearman & Sterling who has participated in the firm’s work for the International Criminal Tribunal for Rwanda (ICTR), a partnership that the firm has had for over 14 years. She traveled to Arusha, Tanzania for a one-month externship at the ICTR. It was an experience she says was life-changing.

“The ICTR work is not abstract. It has real, tangible outcomes and I’m proud to have been a part of it and to have made a useful contribution.”

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