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Natalie Runyon“My definition of success has shifted,” says Natalie Runyon. “Fifteen years ago, I wanted to be in the C-suite. Now, my biggest legacy is raising well-adjusted children and having a good partnership to do that.”

First profiled in 2013 while Director of Global Security at Thomson Reuters, Runyon reflects on how her mindset of continual evolution has shaped her approach to achievement, purpose, and impact. She speaks to how she has embraced change with intention, guided by adaptability, self-awareness, and a commitment to aligning her professional growth with her personal values.

Evolving Through Curiosity and Change

Early in her career, Runyon made a name for herself in security operations, first at Goldman Sachs and later at Thomson Reuters, where she managed critical operations around the clock. At the same time, Runyon was already thinking about the future, getting involved with the company’s women’s network, earning a coaching certification, and launching a workshop called Be the CEO of Your Career, which eventually reached more than 1,300 employees globally.

Be the CEO of Your Career was translated into Spanish and Portuguese, and I trained facilitators to lead it. It helped get my name out there, build my credibility and expand my network.”

That visibility opened the door to a lateral move into sales operations, a role that allowed her to transition out of security and take on new challenges, but with more regular hours. “It was a big relief,” she says. “By then, I had two young kids, and I needed a shift.”

After a few years in sales, Runyon made her next career leap to a position at the Thomson Reuters Institute, where she has spent the last seven years curating thought leadership on topics ranging from talent and inclusion to ESG, human rights, and AI in the courts. While the content areas have shifted over time, one thing has remained constant: her ability to dive into unfamiliar territory with confidence.

“One consistent thread throughout my career, and why I have been able to make such big moves, is that I’m very comfortable operating in ambiguity and understanding how to ask the right questions to leverage the collective expertise of the people around me.”

In addition to being comfortable with uncertainty, Runyon highlights her natural curiosity as a strength. When she was asked to lead the Institute’s coverage of ESG, she got two ESG certifications to build her credibility and experience, “it opened up a new area for me to sink my teeth into and learn something new.”

That same curiosity is now guiding her latest area of focus: AI governance in court systems. “It’s not something I ever thought I’d be working on,” she says, “but I love that my role continues to evolve. Even though my title hasn’t changed, the content keeps shifting, and that keeps it interesting.”

Reframing Success and Failure

Runyon’s career evolution has also been shaped by her willingness to take risks outside the corporate world. She reflects on how her experiences as an entrepreneur, first in launching a coaching business, and later in acquiring a small company, shaped her definition of success and failure.

“Even though I originally designed the Be the CEO of Your Career workshop for my own coaching business, I probably had more impact rolling it out at Thomson Reuters than I ever would have had as a solo coach,” she says. “That was a success, just not the one I originally pictured.”

Years later, she challenged herself again by buying a business, after investing significant time in learning how to value and grow companies. However, when a family matter demanded her focus, she made the decision to sell. “I sold it at a loss, and financially it was rough,” she says, “but I don’t regret that decision at all.”

Through it all, Runyon has reframed what success looks like. “I don’t really look at things as failures, I look at them as learning opportunities,” she explains. “Life is fluid. None of my plans have ever worked out exactly the way I thought they would, but life has worked out.”

For Runyon, evolution is not about a perfect outcome. It’s about continuing to ask herself the hard questions, adapt, and stay open to wherever growth leads next.

The Dual Impact of Leadership Coaching

With a background in leadership coaching, it is no surprise that Runyon is a firm believer in its transformative impact. She often draws on what she learned during her training, skills that continue to influence how she leads, communicates, and navigates challenges at work.

“From the ability to ask good questions when I’m interviewing somebody for an article to having a level of comfort in asking the hard questions and not being afraid of the answers, my training as a coach has impacted me in foundational ways.”

She continues, “that includes not letting fear drive decision making, because in coaching you learn how to look at the worst-case scenario and explore questions like, ‘how bad can it really be? What if that happens? What can you do about it?’ That mindset has impacted my ability to adapt and flex and pivot.” Additionally, Runyon points to emotional intelligence, self-awareness, and the ability to see things from multiple perspectives as aspects of coaching that she continues to apply in her day-to-day life.

Runyon is also quick to acknowledge the impact coaching has had on her personally, having experienced its benefits not just as a practitioner, but as a client.

“In 2019, I was completely burnt out between juggling work, young kids, and being on two nonprofit boards. I met with Nicki for coffee, and she saw right away that I was miserable. She coached me for six months and helped me see how my mindset wasn’t serving me. She helped me recognize and assert that ‘no’ is a complete sentence and to give myself space to figure out what I needed next. It was a pivotal moment where coaching was critical.”

Grounded by Growth

As Runyon looks to the future, she acknowledges that her path is still unfolding. “I’m still trying to find my way,” she notes. “I’m challenging myself in new ways to give me clarity.”

Today, her focus is less on chasing traditional career milestones and more on creating lasting impact, especially through her family. “My biggest goal is to raise good human beings,” she emphasizes. “If I can give my kids the learnings I’ve had — to take risks, to not be afraid of failure, to stay true to themselves, then that’s success.”

Outside of work, Runyon continues to pursue growth on her own terms. What started as a personal challenge to swim a mile, a skill she once disliked, has grown into training for a sprint triathlon. “I’m trying to stretch myself, to do hard things, and to keep learning,” she says. She also set a goal two years ago to visit all 50 states by the time she turned 50, a milestone she will complete this summer.

Setting ambitious goals, inside and outside of work, is part of how Runyon continues to evolve. As she puts it, “It’s about progress, not perfection…You’re in charge of your own journey. You’re in charge of your own path. Just live your life.”

By Jessica Robaire

Molly TuMolly Tu is a strong believer that you can get everything you want, but just not at the same time. For her, workwise, that means understanding that early in your career you might be able to go up like a rocket, but then at certain points you have to be more flexible and adapt your plan, constantly re-evaluating and re-defining what success is for you at any given moment.

Tu started her career working for two large professional firms in China but satisfied her desire to experience the world by coming to the United States to attend business school at Columbia. After graduation, she decided she wanted to turn her career path to the corporate side, and recognizing the potential in the information industry, she started with Thomson Reuters’ rotational program. There she experienced everything from M&A to investor relations to product management, ultimately deciding to join global account management, a division whose goal is to constantly assess how to deliver increased value to Thomson Reuters’ largest customers. There she spearheaded the Geneva Program, for which she received the 2014 Chairman’s Award.

And, less than a year ago, she was named to her current role, where she is tasked with rolling out the Geneva Program companywide.

“I have always viewed my experience here as similar to working in a startup, but still being part of a large company,” Tu says. “It is very satisfying to transform business processes and also help customers at the same time.”

“I have always viewed my experience here as similar to working in a startup, but still being part of a large company,”

Sponsors in the Workplace; Role Models Close to Home

Tu knows that sponsorship is key to corporate success. “As I grew in my career, my mentors and sponsors were the people who directed me to look at new things in different ways, and that vision got me to places I would not have otherwise.”

She’s often asked how to find a sponsor, but her experience is like many — professionals don’t seek out their own sponsor, but rather it happens in a more organic process that usually involves managers with whom you’ve worked or who otherwise are familiar with your work and want to champion the traits you offer that will allow you to succeed in increasingly responsible roles.

“At the end of the day, sponsorship comes from faith in you as a person, and there has to be an accumulation of experience to build that trust.”

In terms of role models, Tu found hers much closer to home — her grandma. Tu has always been inspired by how she puts her heart and soul into work about which she is highly passionate, including risking her life in the founding of new China. When she retired, she raised money on her own to preserve folk music in her area of China.

“Her passion and satisfaction remind me to always focus on what is meaningful,” Tu says, and that includes defining success by pursuing something you love. “Even if your life might appear to be successful in the eyes of those around you, deep in your heart you won’t be satisfied if you’re not doing something you love.”

She notes a famous quote by Confucius that sums up that philosophy. “Choose a job you love, and you won’t have to work a single day in your life.”

Different, Yet the Same

Throughout her working life, Tu has frequently found herself in environments quite different from where she came from, and that has led to many observations about adapting to these differences. But then she finds that she soon spies commonalties amidst the differences and has realized that people are fundamentally very similar.

“Seeing the commonality helps me address challenges with other people,” she says, adding that her work to reshape the company’s business practices would be unimaginable if she wasn’t able to find the similarities in cultures and genders.

Her company has a strong focus on diversity, including many programs for women. One in which she has been active is the Leadership Program for Women (LPW), which is a training program and forum where women across regions, functions and businesses form a community to bring in professional trainers twice a year. “There are unspoken business rules pertaining to women so this group finds professionals who really know the space and can share what’s happening and how we can maximize and leverage our positions.” She also helps plan events as part of Women at TR, which is designed to develop the talents and champion the contributions of female employees, thus promoting women as equal partners in the success, achievement, and profitability of Thomson Reuters.

“There are unspoken business rules pertaining to women so this group finds professionals who really know the space and can share what’s happening and how we can maximize and leverage our positions.”

One example related to the Geneva Project, where women volunteer to apply their specific skills to understand and better position different products for the company’s largest customers.

“Sometimes women tend to get tied up 100 percent with their current task and don’t always look at other opportunities. Being involved in these types of projects allow you to build your network, for example by having the chance to interview sales people and customers, to extract the information we need that will be useful to others.”

Juggling Work and Family

Away from the office, Tu focuses on her 16-month old daughter. She has found that balancing work and family responsibilities has helped her view her career in a more strategic way, knowing that there are times that you won’t be able to focus 100 percent on her career. However, it also drives women to become more effective and prioritize better; in short, to work smarter rather than harder.

“I feel lucky for the advice I’ve gotten, often as part of the women’s groups, on how you have to work with your partner to focus on balance.” As many senior women leaders have told her, they can only do what they do because they have a supportive spouse. She has realized that whether it’s work or family, more gets done when everyone works together.

“Explore and learn about all the things you can achieve and then ask for what you want.” That’s the advice Priscilla Hughes of Thomson Reuters gives to women, whether they are novices or seasoned professionals—a lesson she had to learn the hard way.

Growing up in Brooklyn, Hughes didn’t know how many career opportunities were out there for women. “I thought that my dream job would be working for the telephone company,” she says. But thanks to hard work, good mentors, and a willingness to take risks and try new things, her dreams have been dwarfed by reality. Never did she imagine she would find herself as a leader in the legal field — as General Counsel Europe & Asia and Chief Counsel for M&A in Financial & Risk at Thomson Reuters.

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Natalie RunyonNatalie Runyon, Director of Global Security at Thomson Reuters, wishes she had known just how important it was to seek out leadership training and development early on in her career. Since she cannot go back in time, Runyon is doing the next best thing. She is developing female leaders through the “How to be the CEO of Your Career” program that she created and launched through the New York City Chapter of the women’s network at Thomson Reuters. Supporting the advancement of women through this program has certainly been one of the most rewarding aspects of Runyon’s career because she gets to combine her passions of leadership training and providing a resource for professional women.

Career Path

One might say that Natalie Runyon’s career path was anything but linear. Yet all of her experiences have contributed to her becoming an influential leadership strategist for women who want to change the world, in her own words. Runyon was born and raised in Louisiana, and after graduating from Louisiana State University with a degree in International Trade and Finance, she was ready to explore life outside the Pelican State. Runyon headed to Washington, D.C. to work for the CIA, an opportunity she secured the year before when working as an intern the summer before her senior year of college. Determined to find her way to Wall St. to work in the financial services industry, Runyon attended The George Washington University part-time, while working for the CIA, eventually earning her MBA.

In 2003, Runyon packed her bags for New York City to begin her career in the Global Security group at Goldman Sachs. “This was shortly after 9/11, and I had the opportunity to get in on the ground floor of the crisis management program,” said Runyon. She continued, “It was in this role that I discovered my love for training at all organizational and operational levels.” Runyon excelled at crisis management, but after a few years she began to feel the symptoms of burnout set in. “Crisis management is 24/7, and when you are working in global security, the work never stops,” she said.

Recognizing the signs of burnout, Runyon took advantage of a unique opportunity in 2008 to work on rebuilding the go to the Gulf Coast and help victims of Hurricane Katrina recover and begin to rebuild from the disaster that hit the area in 2005. “I had a personal stake in this cause,” said Runyon, “since my grandmother lost her home in the hurricane. Helping with the relief efforts also gave me the opportunity to connect with people outside of the office, which was so rewarding.”

During this time, Runyon received her Leadership Coaching Certification, which was a skill she would be able to apply effectively during her time helping the coastal communities of Louisiana get back on track and in her next endeavor. That same year, Runyon had the opportunity to visit Ghana to do humanitarian work with impoverished children. Speaking about her experience working in Africa, Runyon said, “For the first time, I understood on a much deeper level what it meant to be part of the non-dominant group.” She continued, “It was through these experiences that I learned how important it was to give people the confidence to speak up.”

With a renewed sense of purpose and an interest in how to pursue equality in the workplace through leadership development, Runyon returned to her position at Goldman Sachs. By 2011, Goldman Sachs had undergone major restructuring and Runyon’s position was eliminated after several rounds of layoffs. However, like all of the events in Runyon’s career, this bump in the road had a silver lining.

In 2012, Runyon accepted a job at Thomson Reuters in the security team. Following a series of events, Runyon quickly rose to become the most senior person in her region after 5 months on the job. Runyon was able to apply her experience in crisis management and leadership training and development to take charge.

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