Tag Archive for: professional women

Christina J. Grigorian, Partner, Katten

Christina J. Grigorian“I wish I’d known earlier on that you don’t have to be linear in your career,” says Katten’s Christina J. Grigorian. “If something is pulling you in a different direction, there are firms out there that will support those interests or needs.” And, she says, she was fortunate to find that you don’t have to follow a traditional trajectory on the partner track to have a fulfilling career.

Forging a Path Paved with Balance

During law school at the University of Maryland, Grigorian served as the student editor-in-chief of “The Business Lawyer,” which at the time was the largest law journal in circulation and published in conjunction with the American Bar Association. After passing the bar, she went directly to a firm where she discovered how much she loved the banking side of law, and after six years practicing with two other firms, has been with Katten for 18 years. During her tenure, she has worn many hats, including associate, contractor, senior associate, then counsel and partner in the firm’s Corporate practice.

The road wasn’t smooth, she acknowledges. When she started a family, she initially doubted whether she could juggle three children with her high-powered work and considered a leave. Fortunately, Katten was solution-oriented and offered her a reduced schedule of 10 to 15 hours a week working remotely as a contractor.

As her youngest child transitioned to preschool, she started working three mornings a week in the office and then further increased her hours when her youngest child began elementary school. Although it took her 21 years to become a partner, she did it on her own terms. “I have been very fortunate that I could walk a path that was both professionally and personally fulfilling,” Grigorian says.

Even today, she makes sure that her family demands do not interfere with her work responsibilities at the firm. “I never say ‘no’ to any project – the only question I may raise is with respect to timing,” she says, adhering to a flexible schedule that often had her rounding out her work in the evening while her children did their homework. “I have found this willingness has led to a lot of credibility that I will come through and the work will get done.”

Expanding a Welcome Niche

The enactment of the Dodd-Frank Act in 2010 brought new financial reforms and regulations for lenders and banks, creating enormous demand for an attorney like Grigorian who has an extensive background in banking law. It opened opportunities for her practice to flourish and evolve to now where she advises banks, bank holding companies, and state-licensed consumer and commercial lenders to ensure they are complying with applicable laws related to providing consumer or commercial credit.

This specialty allows Grigorian to work with a wide variety of teams as she can parlay her knowledge of banking and consumer and commercial lending law to a variety of deals and transactions.

“I am proud that I’ve been able to grow professionally in a way that allows me to be a resource to support so many teams,” she says. That ability came into sharp focus when the CARES Act passed earlier this year; her background allowed her to jump in to help clients understand the guidelines of the Paycheck Protection Program, which provides small businesses with funding to cover payroll costs, rent and utilities.

“It was amazing to join forces with so many people across the firm and help clients from bakeries to doctor’s offices to nonprofits determine if they were eligible to apply. It was such a wonderfully collaborative effort for these companies that really needed the lifeline,” she says, adding that it was a welcome spot in her practice to spend so much time with different types of clients and partners.

Balancing Work With Other Interests

The company you keep is as important as the work, Grigorian believes, meaning you must seek out those with whom you enjoy spending time. Through the years, she has had mentors who have been good role models with their work-life balance, along with being active in their communities, and she was able to model her career path in that view. She shares those lessons with others as an active participant in the Women’s Leadership Forum in Katten’s Washington, D.C. office, which has been a good outlet for her fellow female colleagues with its dynamic programming that offers everything from networking events to professional development programs.

Active in her community, Grigorian enjoys her volunteer work with the Washington National Cathedral, where she supports its horticulture projects, including recent efforts to create a bee sanctuary. “I adore this group of people who are dedicated to this mission to provide a haven to reflect and relax on the stunning Cathedral grounds located in DC’s urban core,” she says. “And in these times, it’s more important than ever.” In addition to her volunteer work, she enjoys traveling with her husband and children and reading her book club’s monthly selections.

by Cathie Ericson

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Feminine-Inclusive Leadership Is Earning Global Respect

feminine-inclusive leadership

Feminine-inclusive leadership is a management style for which women leaders are earning global respect. This is a moment on the world stage where the importance of feminine values in leadership are drawing attention.

Beyond the headlines pinning female leaders versus male leaders, the real question is what do we value in leadership? The world might be waking up to the truth that ‘feminine’ traits are essential to human leadership.

Female Leaders In the Spotlight for Effective Crisis Management

Depending on the media source, it’s a tempting headline, but also simplifying and sweeping conclusion, that women political leaders have handled COVID-19 better than male leaders have. Regardless of whether ‘better’ is verifiable, the effectiveness of women leaders in several countries is garnering respect on the world stage.

From German Chancellor Angela Merkel, to New Zealand Prime Minister Jacinda Ardern, to Finland Prime Minister Sanna Marin, to Taiwan President Tsai Ing-wen, women leaders have been acknowledged for their success in navigating their country through the pandemic response while limiting multi-level damage.

Merkel’s government took into account a variety of diverse information sources when developing its approach, which has correlated with drastically lower fatality rates in Germany versus other Western European countries. Ardern’s caring, empathetic, cautious and rational approach in New Zealand has flown in the face of male swagger, including her rawness of addressing the country directly from her home and in her domestic context as a mother.

It’s speculated in the New York Times that a female leader may indicate these countries generally have more inclusive (feminine) values and diverse representation, including presence of women, throughout the leadership ranks. Indeed, these same countries do rank high on the Global Gender Gap Report 2020 in terms of gender equality performance, as well as having women on corporate boards.

“A small number of female leaders have emerged as a benchmark for what competent leadership looks like — and been applauded for it,” states co-authors Chamorro-Premuzic and Wittenburg-Cox in Harvard Business Review. “This group of talented leaders may become the first visible wave of role models for the generations to come, redefining the way we pick leaders in politics and business. In short, tales of strong female leaders succeeding through this crisis could lead to a change in the overarching narrative of what a strong leader looks like.”

Women Do Score Better Across Most Perceived Leadership Qualities

In a 2019 Harvard Business Review article, researchers Jack Zenger and Joseph Folkman updated their 2012 research that demonstrated women leaders were perceived as effective as men, and actually scored higher on a “vast majority of leadership competencies”.

The research update was even more compelling. “Women are perceived by their managers — particularly their male managers — to be slightly more effective than men at every hierarchical level and in virtually every functional area of the organization,” wrote the authors. “That includes the traditional male bastions of IT, operations, and legal.”

Based on an analysis of 360 degree reviews, “women outscored men on 17 of the 19 capabilities that differentiate excellent leaders from average or poor ones” — including taking initiative (55.6% v. 48.2%), resilience (54.7% v. 49.3%), practicing self-development (54.8% v. 49.6%), driving for results (53.9% v. 48.8%), and displaying high integrity and honesty (54.0% v. 49.1%)”.

“We are accustomed to hearing that women are more other-directed and emotionally intelligent, which is actually proven in the research,” writes Cami Anderson in Forbes. “But, it turns out women are just as good and sometimes better at some of what we think of as male qualities, like being decisive and making tough calls.”

In part, this skill proficiency might be attributed to what it takes for women to arrive to leadership amidst the double standards they face, which makes them well-rounded, spherical leaders when they do make it to these positions.

What Feminine Leadership Traits Are Being Celebrated

Traits that have been exemplified by women leaders during the pandemic include “resilience, pragmatism, benevolence, trust in collective common sense, mutual aid and humility” as well as traits often perceived as feminine such as empathy, compassion, listening and collaboration.

“…what we know now is a “strong” leader isn’t necessarily a man who stands alone, making all the tough choices by himself,” writes Nicole Lipkin in Forbes, “But rather a servant leader, who gathers all points of view in a collaborative effort in order to arrive at the best course of action.”

Especially in a time of so much certainty, the “feminine” trait of humility is a “critical driver of leadership effectiveness in both men and women.”

As Chamarro-Premuzic and Gallop point out in HBR, “Without humility it will be very hard for anyone in charge to acknowledge their mistakes, learn from experience, take into account other people’s perspectives, and be willing to change and get better.”

Women are more collaborative, and tend to have a more realistic view of their abilities and know their limitations, and men tend to overestimate their abilities. This humility, which may not help with self-advocacy, means that women are more willing to seek support and solutions outside of their own perspective once in a leadership role.

“Decades of research show that female leaders are more likely to be democratic or participative — and less autocratic — in their leadership style, meaning they invite subordinates to participate in decision-making,” writes Zoe Marks in The Washington Post.

As written in HBR, women are also more likely to lead through transformational leadership – inspiring people, transforming attitudes and beliefs, and encouraging high levels of engagement and motivation, as well as performance. They also focus more on developing their direct reports than male leaders do.

Not only are more women leaders increasingly gaining profile internationally, but we are beginning to witness the necessity of feminine qualities of leadership that have too long been undervalued in positions of power.

by Aimee Hansen

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Luvleen Sidhu, Co-Founder and CEO, BankMobile, a division of Customers Bank

Luvleen SidhuAs a successful entrepreneur, Luvleen Sidhu, co-founder and CEO of BankMobile, has learned firsthand the many challenges and satisfactions CEOs experience.

“While I am incredibly proud of my work leading this company, I’ve developed a new appreciation for the challenges leaders face. It takes a lot of patience and dedication, mixed with the understanding that you are probably going to have to change course along the way as you learn more.”

Finding the Creativity in Finance

Changing course comes naturally to Sidhu; although her dad was in finance, she initially pursued a premed path at Harvard. When she realized she preferred to follow in his footsteps, her parents gave her their blessing, and she began working at Lehman Brothers while still in school and joined full-time after graduation. She soon learned how fast things can change as her first day coincided with the bankruptcy. Fortunately, her role was on the hedge fund side so she was protected and stayed there for two years after it became Neuberger Berman. “It was a pivotal moment for me as I realized the fragility of the financial industry and also saw people who lost everything, a realization that has impacted me and helped influence what we do today.”

She then went to work at Customers Bank for a year, exploring digital bank models, then earned her MBA at Wharton. That’s where she got the entrepreneurial bug, which was reinforced by a project during a summer position in the financial services practice at Booz & Company, where she was helping a client strategize how to launch its own digital bank.

She got a full time offer to join Booz, which became part of PwC, and that’s when the concept of BankMobile came up, as a culmination of everything she had explored throughout her career to date. “As my classes showed, you have to find a need and see where you can do it better.”

Indeed, she saw an opportunity in banking where customers were lacking the experience they wanted, and she felt there could be a more affordable, transparent banking model that would be digital first—and also profitable.

Innovation Leads to Success

With that idea in mind, Sidhu partnered with Customers Bank to complement its strength as a small business bank and incubate BankMobile as a consumer digital bank. Since then she has overseen its monumental growth and was named “Fintech Woman of the Year” by LendIt in 2019, when the bank was also honored as “Most Innovative Bank.”

Currently she is excited about a strategy they are pursuing of white label banking for companies that want a unique way to attract, retain and delight customers. Since BankMobile has already identified the pain points, they can provide the end-to-end experiences that allows companies to offer their own branded banking services while avoiding the regulatory challenges inherent in becoming a bank. Already they are working with nearly 800 colleges, as well as T-Mobile.

That decision came from the realization that sometimes you have to pivot, and while you might not end up how you started, it can be just as meaningful. This business shift came after a year-and-a-half when they realized that while they wanted to create a brand that would resonate with their customers, the direct to consumer model was not going to be as profitable. “The choice was to stick with this consumer brand or pivot, which would allow us to still be true to the mission to create more affordable, transparent banking. We recognized that we can embrace a different way to accomplish our goals and mission, which brought about the change from B2C to B2B.”

Seeking Advice from Like-Minded People

Throughout her life, Sidhu has recognized the importance of mentors, starting with the superintendent of her high school and middle school who was a mentor to her then and has since started his own executive coaching company. In that role, he has provided her leadership team with coaching to help develop their thinking around core values and mission.

“He’s an eternal learner and having someone I’ve known throughout my life whom I trust and respect has been an important relationship,” Sidhu says.

She also counts her father as both mentor and role model. Currently he is CEO of Customers Bancorp, the parent bank, but previously he had helped grow Sovereign Bank, now Santander Bank, into a top national bank. “I love his patience and excitement. Even when things get tough, he is lighthearted and gets excited and energized by challenges. He rolls with the punches,” she says, adding that of course she also appreciates that he had given her a head start in learning about banking at a young age.

Today she also finds inspiration among her fellow CEOs as an active member of the Young Presidents’ Organization, which meets weekly to discuss current topics and share best practices. Throughout the COVID-19 situation, she has found it invaluable to hear how others are navigating similar situations in varied areas, such as communicating with customers and employees, cutting costs, negotiating leases, working with a remote team and most of all, protecting their health and that of their business.

Spirituality is very important to Sidhu, who starts every morning with 45 minutes of chanting. “It energizes me and helps me reflect and find clarity toward my intentions for that day and my life as a whole.”

by Cathie Ericson

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Geetha Neelakantiah, Senior Vice President of Business Development and General Manager, Semcasting

Geetha Neelakantiah featuredBuilding your ideal career can take a lifetime, but Semcasting’s Geetha Neelakantiah says she wishes there were more resources and guidance out there for younger people to get them started on the right path early on.

“Even in college, I wish I would have done more investigation into what else was out there—all the industries that are available,” she says.

While she fell into the perfect role for herself at Semcasting, which works across vertical industries, she thinks everyone should have the chance to get exposure to all aspects of business so they can decide what they’re most attuned to.

“Working for a large company is great, but it’s also important to understand how a business runs,” she says.

Exploring Her Own Destiny

That belief comes from her own process in finding the right type of job. While she is now drawn to the startup environment given its entrepreneurial mindset and out-of-the-box thought process, Neelakantiah initially graduated with an engineering degree. However, she decided to switch into accounting and finance and earned her master’s degree in those fields before eventually pursuing her MBA.

Through a robust focus on networking, she found startups in the dot.com days that needed her help—from consulting to part-time engagements—and would move to various companies as new, exciting opportunities became available. She was one of the early employees at her current company, which has been around for more than a decade, finding she could easily switch roles and use her skills in diverse disciplines—from finance and accounting to product development and sales and marketing.

“It has given me satisfaction to watch Semcasting grow and to imagine our potential continued growth as the industry changes. We are constantly at the forefront,” Neelakantiah says.

She believes that her background and perseverance in staying one step ahead and finding different opportunities will allow her to continue to help change the market and industry. Recently, she has been an integral part of building and designing a new product that they intend to launch in the coming months, and she looks forward to introducing it to her partners when the time is right.

“The marketing world is constantly changing, and I always work to stay on top of evolving marketing trends and privacy laws, ensuring we stay abreast of and even in front of changing laws. They are woven into our products as we introduce them,” Neelakantiah says.

Mentoring Others

Given her own uncertainty about the right type of path to pursue, Neelakantiah makes a commitment to talk to new hires and give them exposure to not only what they’re doing in their day-to-day roles, but also the bigger picture, so they can see the impact they are having for the brand and company’s success.

She appreciates the chance to help others since she didn’t initially have a lot of female role models. “You have to remember how you got to where you are and help women take ownership and figure out how to get where they should,” Neelakantiah says.

That’s why she believes it’s important for more seasoned employees to help younger ones who are just coming in; who might have held a few positions yet don’t fully understand the industry. “Often, they need guidance, encouragement and mentoring by someone who’s not their boss,” she points out.

“I work a lot but have a great private life at the same time,” Neelakantiah says, which is part of her mantra that it’s important to find the balance between your work and private life. “You can work the normal hours, but you need to ask yourself where you can optimize and make a bigger impact; in other words: working smarter, not harder.”

Knowing that she is “not a winter person,” Neelakantiah understands that spring, summer and fall are her times to enjoy, and she will alter her schedule as needed to ensure she can spend more time on herself during those months, doing what she loves.

She and her fiancé enjoy golfing, and she even plays with the LPGA Amateur Association, which allows her to have social time with friends while maintaining an element of competition.

But ultimately, she says, family and friends are what matter. “We are realizing that more than ever,” she says. “The work will be there, and we have to figure out how to create the balance.”

by Cathie Ericson

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Emily O’Daniel, CFA; Vice President, Intermediary and Retail Specialist; PineBridge Investments

Emily O'DanielWhen you start from the bottom and move up, it can be hard to figure out how to make your way, says Emily O’Daniel.

The best strategy is to always be willing to take on responsibilities and be vocal about what you want. “People can’t read your mind, so ask for opportunities and get more comfortable saying no to requests that no longer fit in your job description if you are spread too thin..” 

And she adds, it’s hard to know what roles are out there and “what you want to be when you grow up” so you always have to ask questions, attend conferences and do your research to  find out what other jobs are like in order to determine what suits you best. 

A Growing Company, A Rising Career

That can-do spirit has served her well.

Spending her whole career with one employer has been fulfilling for O’Daniel, if a bit unusual in her generation, she points out. However, it’s given her the chance to wear many hats and take on diverse roles, all at one firm. While she had been offered a position at PwC following an internship in forensic accounting, she liked the possibilities she was offered at PineBridge as she believed working at a smaller firm would be more fruitful and lead to more opportunities faster. 

Her first position was as the only analyst covering the Americas institutional sales team.  After gaining some experience supporting the larger team as the sole analyst, she asked take on a specialized role within the intermediary & retail team  —an area she deliberately chose since it was a channel she knew the least about so the learning curve was steep.  That channel has grown since then, as has the company, with four analysts now on the sales team.  

Eventually O’Daniel was promoted into her own sales role and for two years has been an independent sales woman focusing on identifying new business.  In addition, she supports the firm’s sub advisory business, which she says is much like being a teacher. “You’re working with clients and helping them understand the investment strategy we’ve developed. Often it can be easy to get stuck in your day-to-day job and not see the end result so it’s rewarding to have insight direct impact as you watch people save for retirement and know you’re helping them.” 

However, in terms of the professional achievement she is most proud of so far, it doesn’t even have to do with that rapid ascension, but rather in earning her CFA designation, given the challenge inherent in the three-level test, where each level only has about a 30% pass rate. She was able to juggle that massive responsibility with working full time, but she believes that accomplishing that has made a big difference in her career. 

Strong Mentors Support and Teach

When O’Daniel began her career, she had expected that the corporate world would be far more competitive in terms of interpersonal relationships, which would make it hard to be yourself, especially as a novice. She has been pleasantly surprised to find that while there are all kinds of people, , by and large people have been friendly and helpful. “Even when I am in meetings with competitors, you get the sense that people want to collaborate and be friendly.”

She has been fortunate along the way to have had several role models—starting with her father, who was in sales and reminded her to always find the fun in what you’re doing. “If you like what you’re doing, you’ll be better at it,” she says, adding that he also taught her that cutting corners is never the way to succeed.

In addition, she was inspired by a women with whom she interned, who ran a successful business while maintaining a caring and kind demeanor. And she’s learned from many other colleagues, both male and female, informally and formally, through the robust mentor program PineBridge offers where you are matched annually with someone new. She says her PineBridge mentors have not only given her great advice, but advocated for her. “It’s been a great way to gain exposure to people outside of my group,” she says. 

O’Daniel is also active in a recently developed PineBridge Women’s Network, which is an internal resource group to network and talk about challenges in professional and personal development. And, she’s a member of an external group, the Defined Contribution Institutional Investment Association (DCIIA), that is currently focusing on diversity and inclusion.

Since her role is largely numbers driven, outside of work O’Daniel enjoys exercising her creative side, from knitting to painting, making jewelry and handling any number of DIY projects. In addition she enjoys spending time with her family, frequently traveling to visit them in the Washington D.C. area.

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Kacy J. Gambles, SVP Regional Manager of Investment and Fiduciary Services for the East Bay and San Jose California Regions, Wells Fargo Private Bank

Kacy J Gambles“Be bold, be brave and just be you. Don’t shrink to please the people around you,” says Wells Fargo Private Bank’s Kacy J. Gambles.

Kacy always had an interest in two things: people and numbers.  When she thought about career choices she wanted to marry these two interests together.  The discussion of finances was not exactly dinner table conversation, however through the perseverance and ‘scrappiness’ of her mother, Kacy was exposed to different job functions within the financial industry.  Ultimately she was led to wealth management when she stumbled upon an advertisement to study for the CERTIFIED FINANCIAL PLANNERTM designation.

Kacy started her career at PNC Bank in Pittsburgh, PA in 2003 and held a number of positions in the company’s wealth management division, from an associate trust advisor & portfolio manager to a product manager covering the separately managed accounts and alternative investments platforms.  Ultimately, she knew she enjoyed the client-facing side of the business and made the decision to obtain her MBA at The Tuck School of Business, Dartmouth College.  In 2009 while finishing her MBA at Tuck, and attending the National Black MBA Association (NBMBAA) annual conference, she crossed paths with one of Wells Fargo’s senior leaders who invited her to join his California based team in the Private Bank in an investment management development program. She has served as an investment strategist managing high-net-worth clients’ portfolios and then moved into management as a regional investment manager.  This path led to her 2017 promotion and her present day role as SVP leading a team of experienced financial professionals who help clients work toward their unique goals by providing investment management, trust and estate services, as well as specialized wealth services including legacy planning, real estate asset management, philanthropic, and business advisory services.

Being an African American executive, Kacy discusses her journey in the financial services industry and how proud she is to be navigating the journey as a woman of color every day, and acknowledges the power of sponsors who have advocated for her along the way.

“There aren’t many individuals who look like me and I have been able to navigate this industry with the support of great individuals of all types who took an interest in my career and my success.”

Gambles is keen to distinguish the difference between mentors and sponsors and urges people to understand the power of a sponsor who can truly advocate for you at the table where you are not seated. She believes more courageous conversations are the key to seeing change in the industry and in the need to advocate for hiring people with non-traditional backgrounds. And, that people should raise their hands to be matched with mentors and sponsors. She opines that Wells Fargo has a great programmatic approach to supporting women in the firm that she feels she has benefited from along the way.

“There is so much value in mentoring as it is a two directional relationship where both sides get to learn and address unconscious biases.”

She recounts recently going to a Tesla showroom and servicing shop and finding herself surprised at the number of female engineers; an example whereby we can all be caught unaware of the unconscious bias that can lurk in our brains if we are honest with ourselves in recognizing it.

Being a good manager is important to her and creating a team where people can be themselves is a continual goal of hers and she works to create space for all people to be themselves.

“When someone says thank you for listening and letting me be my authentic self and to be visible, I feel very proud. Diversity and ultimately inclusion means people can come to the table and feel like they are heard and this goes for ethnicity, gender, sexual orientation and even mental health diversity which is increasingly recognized.”

Change Agent

Inspiring and humble, Kacy is clearly motivated by being “the voice and the change” as she puts it “within the community and internally within the team”. She explains that a village helped raise her and she believes that coaching, inspiring, mentoring, developing and giving back is important to her in the work that she does inside and outside the firm.

“I am excited to be a change agent as how we (Wells Fargo) are seen in the community is important both in doing the best work to meet the wealth management goals of clients, and in solidifying an organization with great team members so that people can continue to believe in the organization.”

Kacy energetically talks about the increase of women owned businesses and within that the number of African American and Latinx women who are changing the lending culture by virtue of being the job creators and the product leaders in communities. She is excited by millennials and how they approach their careers and what their wealth needs will be in the future.

Tenacity on the Journey

Kacy reiterates tenacity as a trait that is helpful in building a career recounting that she got a lot of “no’s” but she chose to hear these as “not now” instead. She emphasizes the importance of being the owner of your career and figuring out the pathways to get more “yeses”. She believes that some barriers are organizational and can change with processes such as panel-based decisions in hiring but is forthright that individuals can self- impose their own limitations and believes that a “can do” attitude is crucial for success.

Kacy relays her advice that she would give to her younger self, “I tended to be quieter in meetings and I wish I had taken more chances.  I was once advised that  when someone thinks you are ready for an opportunity don’t insult them by saying you can’t. Now I realize that my advice to others is that you always can. You have the skills, resources, and examples.  If you don’t see it then you can become the light for the people behind you.”

Outside of work she offers that her spiritual side is her foundation and that she was raised by strong women who remind her where she came from and keep her humble and that she has to “pull people up with me”.

Kacy enjoys travel with a philanthropic twist as a volunteer for Habitat for Humanity.

“I always leave feeling that the people building the houses get more than we give on these trips as it is the human side of connecting that matters and love still abounds and we as humans are resilient. It is very humbling.”

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An Updated Look at Risk Taking for Professional Women

woman typing on a laptop

A new report by KPMG for 2019 called “Risk, Resilience, Reward- Mastering the 3 Rs: The Key to Women’s Success in the Workplace” suggests that women are still cautious when it comes to risk taking in their careers with 69% of report respondents saying they are are open to taking small risks to further their career, but a lower number (43%) revealing that they are open to taking bigger risks that may be associated with career advancement.

Just 8 percent of respondents say risk taking has contributed most to their professional success, crediting task-oriented factors over leadership traits. Instead, women attributed success to good habits such as working hard (73 percent), being detail oriented (45 percent), and organized (45 percent) to their success. Other highlights from the report suggest that women are willing to take risks to ask for new assignments and projects (69%) but less keen to ask for more salary if they deem it to be risky or moving locations for a job (both 35% respectively).

Risk studies that are available on the topic and that we have written about over the years are inconclusive since there are many factors to risk taking, including personality, environment and what is perceived as risky by the taker or even by the system.

However, KPMG’s research is mostly consistent with trends that show women are not as confident as men when it comes to risk taking, including how women think about risk. Research also shows that in some cases, women are more concerned about risk and the impact on a group than men and feel more accountable for the implications of the riskier decision. There are so many factors that correlate and cause women to not want to take risks as well as societal and organizational eroders of even the most confident woman over time, not least the double bind of being “Damned if you do, Doomed if you don’t”. So, knowing all this and still being undaunted, we caught up with Michele Meyer-Shipp, KPMG’s Chief Diversity Officer to discuss this report’s trends and actions for women and men to take in light of the findings.

Nicki (NG): What parts of the report resonated with you personally or otherwise?

Michele (MMS): This report really spoke to me, as throughout my own career I’ve definitely been hesitant at times to take risks. Like the respondents in the report, I thought ‘if I just work hard, everything will happen for me’. It was all about working hard. That’s what I was taught growing up and I truly believed that was all there was to it. It was never ‘go forth and ask for what you want’ – I had to figure that out along the way.

NG: What advice do you have for women regarding risk taking?

MMS: We have to take ownership of our careers, we have to speak up and ask for what we want, and navigate the politics along the way. Don’t assume someone is going to hand you the next job just because you’re working hard; it just doesn’t work that way. Engage your board of mentors, and identify those who are sponsoring you. Your mentors are the people you choose to give you career advice. Your sponsors are the leaders who are advocating for your career. Both are incredibly important.

NG: What role does the organization have in helping women who do take risks?

MMS: Organizations have a huge role to play in helping women who take risks. First and foremost, they must make it clear that risk taking is a welcomed and valued leadership trait. This message has to come not only from the very top of the organization, but also from a woman’s immediate supervisor. From there, when a woman does take that risk, the company must support her in those efforts. For example, a risky new role requires the woman assuming that role to have the support she needs to get the job done. Does she have the right team, the right budgetary support, and so on. These are all factors an organization must consider.

NG: Since most leaders are still men, what role do men have in this?

MMS: Men need to “lean in” and support women on their teams. Some men have hit the snooze button in the wake of the #MeToo movement out of fear and uncertainty, but this is not a moment to sit on the sidelines. It is a great time to decide who we are and what we stand for and to be intentional about it. Whether you are a man or a woman, my advice is to proactively support each other, mentor each other, partner on teams together and advocate for one another. We must ‘assume good intent, until you see otherwise’ as it is a two-way street.

Men must also beware of their unconscious biases as related to women. Let’s face it, if you have a brain, you have a bias. It’s human nature. That said, men need to interrupt stereotypical assumptions they may make about women as that can inevitably lead them to make a bad decision.

NG: What surprised you about the findings in the report?

MMS: I found it really interesting that money remains the top motivator for risk taking. It runs counter to a lot of research and I kind of like that it debunks the notion we are so different. If 40% of women who responded said that they would take risks when there is an opportunity to make more money, then we know that along with the finding that 70% of women tend to be very resilient even in the face of failure, then I have great reason to remain optimistic that we will continue to see women taking smart risks that bring long term rewards.

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Mentoring Professional Women at Work while Navigating Sexual Politics

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women working mentoring

By Cindy Krischer Goodman

The number of male managers who are uncomfortable mentoring women has more than tripled in 2018, with one in six male managers now hesitant to mentor a woman, a recent survey by the LeanIn.Org and SurveyMonkey found.

The survey results, considered a backlash from the wave of sexual harassment allegations known as the #MeToo movement, have sparked #MentorHer, a new campaign by LeanIn.Org. Sheryl Sandberg, COO of Facebook and founder of the nonprofit LeanIn.Org is calling for male managers to commit to mentoring women as a crucial component for equality in the workplace.

“We are at a pivotal moment,” Sandberg’s LeanIn.Org has announced. The #MentorHer campaign comes as the world celebrates International Women’s Day, a global celebration in March to celebrate the achievements of women. This year’s theme is a call to press forward and progress gender parity, a message Sandberg’s campaign embraces.

So far, Sandberg’s #MentorHer campaign has the backing of more than 38 prominent leaders and CEOs, including Disney’s Bob Iger, General Motors’ Mary Barra and Netflix’s Reed Hastings, who have committed to mentor women within their organizations.

The #MentorHer campaign is call to action to keep progress moving forward in advancing women to leadership positions. In a study on men who mentor women , The Harvard Business Review found receiving mentorship from senior males can increase compensation and career progress satisfaction for women, particularly for those working in male-dominated industries.

Why is Mentoring Important?

Maria Bailey, CEO of BSM Media, a 20-year-old social media and marketing firm, received mentoring from a half dozen male business leaders during her career. The mentoring, she said, helped her rise within the corporate environment of large public companies, and later succeed as a business owner.

“The best mentorships are based on shared values and professional chemistry,” Bailey said,

“Some men may be afraid now, but that will weed out people whose intention is not as strong in creating a mutually beneficial mentoring relationship. If a man really wants to help a woman grow her business or grow in her career, he will do that because great leaders are fearless leaders.”

Business executive Erin Knight, founder of a LeanIn Circle in Miami, said mentoring programs formed by corporations embolden female employees to become leaders but need protocols in place to encourage participation for both the mentor and the mentored. She comments, “I believe this will allow men to feel more comfortable participating.” At the same time, she said, “Women should continue to conduct themselves in a professional manner and seek the support of both males and females who share the same degree of integrity and professionalism.”

LeanIn.Org’s new survey findings on male hesitation to mentor females come as women already are underrepresented in most organizations, especially at senior levels. If fewer men mentor women, fewer women will rise to leadership, according to the organization’s findings.

On its website, LeanIn suggests men find at least one woman to mentor. Once identified, the organization advises the mentor to take give women specific input on the skills they need to build, give women skills-based feedback to improve their performances, put women’s names forward for stretch assignments, advocate for and open doors for women, and include women in opportunities to build valuable relationships.

Mentoring is on the Rise

Corporate mentoring is on the rise with about 71 percent of Fortune 500 companies offer mentoring programs to their employees, according to a study of workplace mentoring programs by Chronus, provider of talent and career development software. The study found the mentoring programs led to salary grade changes, higher retention rates and more promotions for the mentee and the mentor.

The benefits of mentoring are clear but evidence documented over the last ten years suggests sponsorship can be even more important because it entails people advocating for you as well as offering advice. Workplace experts consistently find mentorship and sponsorship play a key role in promotions and raises, stretch assignments and flexibility.

Unfortunately, women are 54% less likely to have a sponsor and 24% less likely to get advice from senior leaders, according to Lean In research.

The nonprofit has concluded that we all benefit when a colleague shows us the ropes and sponsors us for new opportunities; particularly when they’re more senior, as men often are.

What Stops Men from Mentoring Women?

The 2018 Lean In survey found half of male managers are “uncomfortable” working alone with a woman. According to a story we wrote in theglasshammer.com in 2013, the Center for Talent Innovation report named The Sponsor Effect, states that “senior men shy away from mentoring or sponsoring junior women because of assumptions about what that relationship entails. “

In a Harvard Business Review blog post, Sylvia Ann Hewlett, founding president and CEO of the Center for Talent Innovation, writes, “However, fear of being even suspected of an illicit sexual liaison causes 64 percent of senior men to pull back from one-on-one contact with junior women; conversely, for the same reason, 50 percent of junior women are hesitant to have one-on-one contact with senior men.”

How Can We Help Men Get Involved?

Adam Grant, an organizational psychologist, Wharton professor and business book author, has a few ideas. In his LinkedIn article titled Men Are Afraid to Mentor Women, Grant said men should hold themselves (and each other) accountable for parity, such as including women in meal outings. He also suggests men avoid running from discomfort and talk to women about what makes them comfortable or uncomfortable. Lastly, he advises men to mentor women in small groups if they are terrified of one-on-one.

Richard Outram, CEO of Financial Acumen, a financial consulting and leadership development firm, said he has and will continue to mentor women. Outram, a former executive at Burger King Corp, Sunglass Hut International, PRC LLC and PricewaterhouseCoopers, believes men who understand the value of the male/female mentoring relationships will continue as well. He states, “It’s eye-opening at times to put yourself in a female’s shoes. Women and men are wired in different ways and we can learn from each other.”

Outram said while some men may be reluctant in the wake of the #MeToo movement, more corporations are making diversity a priority and comments,

“A lot of companies are putting structure and accountability around mentorships to ensure they continue to happen,” He continues, “I won’t say it’s critical for a female to have a male mentor to get to the C-suite. There are female superstars who have made it on their own. But there are a ton of egos in the workplace, so you want a mentor who will help you through the challenges and do it with the right mindset.”

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How Professional Women Can Turn Anticipation Into a Leadership Boon

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Managing ChangeSpell “words” backwards, and it becomes “sword.” When it comes to language in management meetings, it turns out that women wield a double-edged sword, a way of either weakening or strengthening their leadership position through the way they wield their words.

Research has found that as they speak, women tend to be more likely to be simultaneously aware of the concerns and agendas of others, and to adjust their language to reflect this. Professor Judith Baxter, Professor of Applied Linguistics at Aston University, UK calls this “double-voicing.”

Simply put, the ability to strategically incorporate what you anticipate others are thinking or feeling as you speak can be a career-boosting skill in your back pocket, if wielded selectively and well.

Anytime you are not only speaking your thoughts or views but are at the same time reflecting and incorporating what you believe others may think or feel into what you say, you’re double-voicing. You’re voicing for yourself and for those you’re speaking to or with.

It’s a “double-edged sword” which you might be using to undercut your leadership presence. But used strategically, it’s a masterful skill you can harness as a powerful leadership asset.

Women and Double-Voicing

In studying top-level conversations across seven major companies in the UK, Baxter found one fundamental distinction between male and female leadership language: “Women were four times more likely than men to be self-critical, qualify their comments, speak indirectly or apologetically when broaching difficult subjects with board members or when managing conflict.”

Baxter argues in a Babel article that as women climb the corporate ladder, in order to gain acceptance and approval they practice “serious linguistic work such as the carefully judged use of apology, humour, self-mockery, understatement, implied meaning and deference in order to minimise direct confrontation or criticism from male colleagues.”

How Double-Voicing Can Dilute Your Leadership

We already know that women’s words often are not treated the same as men’s in the office. When women are more assertive with their words, they can be judged more harshly than men are, for going against gender norms. So there’s strong reasons why women adapt how they speak.

But it’s harmful when women habitually use their tongue to weaken their own leadership stance. According to Baxter, double-voicing can be used to deliver “self-inflicted wounds.” For example, when double-voicing is used to pre-empt how others might perceive you as the speaker, you simply deflate your own authority and words.

This might sound like, “I realize I’m not the expert, but…” or “Sorry if I’m speaking out of turn, but…” or “I don’t mean to be difficult, but…” In her observations of top meetings, Baxter heard one woman caveat that she was “talking too much,” having taking only spoken twice, and watched the men nodding in agreement.

As Baxter told Virgin, women use double-voicing “to pre-empt criticism from colleagues and not to appear demanding or boastful. Double-voicing makes women seem less threatening to colleagues, both male and female.”

But trying to disarm the perceived critical viewpoint of others, when it comes to your authority or expertise as a speaker, has the reverse impact. When a woman hedges the very act of speaking, she is stealing the power of her words before she even gets them out. Baxter consistently found this kind of double-voicing was viewed negatively by all colleagues, damaging to the leadership positioning and authority of women.

Double-voicing can also take more seemingly benign forms that still undermine speech. “I probably haven’t understood you correctly, but…” or “I have probably got my wires crossed but should we consider…” or “You have probably thought about this point already, but…” This puts the speaker on the back foot.

How Double-Voicing Can Strengthen Your Leadership

In her book, “Double-voicing at Work: Power, Gender and Linguistic Expertise,” Baxter asserts that double-voicing is a form of “linguistic expertise.” The challenge is to use it deliberately.

Baxter writes in a Babel, “I suggest that double-voicing need not be a sign of weakness, but could actually be a source of strength.” She notes, “Double-voicing could be a highly sophisticated strategy to consolidate team relationships while achieving a female leader’s own agenda.”

According to Baxter, double-voicing can be used to “draw out a colleague who is silent, or to silence another who is outspoken, and to anticipate an emerging conflict and to soothe it into resolution.” Above all, it can help you communicate more effectively and inclusively as a leader.

If effective leadership means moving towards social awareness (not just self), being inquisitive (not directive), building power with (not over) colleagues, as well as showing an outward focus in your language, then double-voicing is a very powerful leadership skill when applied well.

For example, when applied not to second-guess your contribution as a speaker, but demonstrate insight and forethought about how others may feel about the content you are sharing, double-voicing can be “a highly constructive tool for leadership.”

It’s a skill to be able to anticipate the likely thoughts of the audience and incorporate those thoughts into your message to bring others onside as you are speaking. It’s a skill to reflect awareness of cultural or situational expectations. It’s a skill to pre-empt or diffuse criticism or agendas that could dilute the impact of the core point you are getting across. It’s a skill to reflect the perceived audience perspective in a way that builds greater solidarity with you as the speaker.

This could sound like, “The first question you may raise is…”, “Right now, you are probably wondering about x, and I’ve thought about that..”, or “At this point, we may all be asking ourselves…”

Double-voicing used intentionally, powerfully and iteratively reflects a “sophisticated linguistic expertise.”

Women’s voices are too seldom heard in the top executive offices and boardrooms for lack of representation. A woman’s double-voicing may reflect an internalization of the dialling down of women’s voices, a trace of acknowledgement that her voice is new here and has not always been validated.

But it’s time to self-validate. Flip double-voicing around as a leadership asset, and it’s one way to dial female leadership right up.

By Aimee Hansen

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2015 Year in Review: Professional Women, The Gender Discussion And Why Leaders Need To Be Involved

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By Nicki Gilmour

Nicki Gilmour - Founder of The Glasshammer.comIt is December already so time for the annual Year in Review 2015 piece that looks at the progress, of the professional woman at work in the macro and micro sense. On a general level and where we can measure stats for boardrooms and management numbers, I have to report very little progress. However, on a company-specific level, some firms get it and are doing a great job at a comprehensive plan to tackle the issue of having a representation of women at all levels. Citi have just announced the addition of two more women to their Board for 2016- congrats to Ellen Costello and Renee James on those appointments.

I have outlined three crucial points in this article for any firm to take notice of when embarking on this journey. The other continuous notable effort that I think is worth mentioning is the increase in male gender champions and my favorite open letter of the year comes from John Ryan as he writes to Michael Moritz showing us that men also care about the endless stereotypes that make a mockery out of talented people of both sexes.

What do leaders who “get it” look like?

People, and specifically leaders of companies who get how to really create culture change around this very unresolved gender dilemma, all share a common ability. Smart leaders understand that they personally have to get involved as well as re-engineer processes to support behaviors beyond the evangelizing part. Leaders comprehend the strategic nature of what needs to happen, that companies are eco-systems and so every action has a reaction downstream and are prepared to address multiple areas at once. Since the culture of any team, company or even country is simply a culmination of ‘how we do things around here’, what and who gets tolerated, as well as what and who gets rewarded for their work means that any firm who can hold behavioral boundaries can improve their culture for all working there. It can be a win win and not a zero sum game.

Pierre Nanterme, CEO and Chairman of Accenture is the latest leader who is putting his money where his mouth is. He has aggressive hiring targets, revealing his goal as 40% of new hires being female by 2017 as well as initiatives to ensure pay parity at entry level and throughout a woman’s career to ensure women don’t get left behind. This disparity has been documented by Catalyst and others over the years to be almost $500,000 in the span of their career earnings.

Nanterme states,  “We believe strongly that gender equality is essential for a high-performing, talent-led organization. This commitment extends to pay, and we strive to ensure that all our people – women and men – are compensated fairly and equitably from the moment we hire them through the milestones of their careers here.”

Why do I believe Nanterme? Or least believe he has a shot at it? Well, other than the fact that he actually believes there are equally talented women as men to hire, unlike Mike Moritz of Sequoia Capital who just last week stated that there are no qualified women for him to hire (in Silicon Valley venture funding), Nanterme has addressed his blind spots whereas Mike has just showed his cognitive bias when he unwittingly revealed his closely held paradigm that hiring women would probably be a reflection of him lowering his standards.

That is the differentiator for me and as an organizational psychologist who is nine years into this topic with several live projects under my belt and the publisher of 4000 articles on theglasshammer.com, I find that the barriers to progress are definitely systemic but correctable, such as accurate succession planning processes and equal pay for the same job done. More interestingly, is that the maintainers of these barriers are actual people and it is entirely feasible to address issues just like any other area of operational efficiency and resource optimization but their refusal to acknowledge there is a problem beyond some sort of Noah’s Ark approach of ticking off lists is where the work gets weird.

We all have bias in the sense of preference but it is how preference is built in us that needs closer examination-let’s face it, when you have all the cards and have bias towards hiring one type of person and the rest of the system is aligned to support the stereotype, the stakes to change aren’t so high to address your own paradigms in life. Hence the word ‘diversity’ is a misnomer because what we are talking about in actuality is about who we choose and authorise to lead us, manage projects and generally get heard. It is all a meritocracy project and meritocracy exists in very few places if at all.

What three things can companies do better in 2016 to ensure progress?

Action #1 Leaders can lead on equality.

Status quo doesn’t change organically ever. There are levers and deliberate actions to take. How managers act will enhance or minimize the effects and impact of any program or policy that even the best HR team or women’s network could produce. So ensure they act well. Why leave that to chance?

By being a sponsor to ensure the right people get promoted or get allocated onto a project, men and the senior women that can “lift as they climb”, this can change the world one person at a time

Action #2 Stop expecting the women in your firm to fix the gender issue

Attracting, hiring or promoting women shouldn’t be a “woman’s” thing. Too many times, I see women’s networks trying to address these issues whilst everyone else gets on with their day jobs. Exclusively outsourcing this work to ERGs, networks and committees is really erroneous. Why would you put the onus on the group that is asking for their fair share of promotions and access to sit at the power table to be the people to fix the inequities in the system?

Not all companies leave all the work to the women and the women’s networks to deal with the issue. Simply put, it is everyone’s problem to fix inequities but some people can fix it faster than others due to their official influence on talent processes and workplace culture.

Action #3 Women and Men all need to address their biases

One of the most surprising elements that I have personally discovered over the years is that some women revere men as stereotypical leaders more than men do, or on a equal par, even if they themselves are arguably the smartest person in the room. Fascinating to say the least and it happens in small and big ways, from deferring to the male counterpart in meetings to unconsciously believing that men make better leaders. I have talked about this at length in other articles in other years.

My advice? Admit you are part of the problem (if you are) because everything you need to know about how ridiculous we all are, based on the binary of gender identity and how being a woman is still somehow a trait that effects a woman’s ability to lead, manage, do deals and generally do well at work can be seen most compellingly here.

While we are on the subject, can we dispel the myth that brain science has anything to do with performance at work (and men are from next door not Mars as it turns out).Social conditioning has a lot to answer for and you can do something about that as the impact is real with the latest research from Accenture showing that Gen Y women despite everything we have told them are still less likely to ask for a pay rise than their male counterparts and 47% of this particular survey respondents cannot see a path to the top.

Finally, can you get everyone on board? Of course not! But those who don’t will be in the minority both in numbers and effectual influence and power, so let’s get started! Smokers still want to smoke on airplanes, right? The difference is culturally a shift took place only because a law and a process facilitated that shift. Think about it.

We wish you a peaceful, prosperous and Happy New Year to all theglasshammer.com readers and supporters.

By Nicki Gilmour

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