Tag Archive for: Leaders

Want To Help With Diversity Issues At Work? Make Leaders Address Them

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diverse workforce featuredI consult to many women’s networks and Employee Resource Groups (ERGs) and one of the most consistent issues that I encounter is that women often assemble these groups’ work in a vacuum and they self organize because they see organizational barriers and biases. They do not form because they have excessive time on their hands and how leaders fail to see this is often astounding to me. If people formed due to product dissatisfaction, I am pretty sure bosses would question the product not the legitimacy of the group or worse just ignore them.

So, what am I saying here? I am saying there are several reasons to get involved in a network/ERG and advocacy is an extremely effective strategy as is sponsorship (which we will discuss in another post) but do not confuse thinking you as a group have the authority to change the hiring or advancement of women directly as it is an indirect power at best. In any role, you should only accept responsibility for a task that you have the authority to execute on.

I hope this has got you thinking and comments are welcomed. Such a big topic and we shall explore the individual benefits of being part of an ERG all summer but also be wise enough to know when you are being tasked with something that the talent management group along with the organization’s leadership need to address.

By Nicki Gilmour, Executive Coach and Organizational Psychologist

Contact nicki@theglasshammer.com if you would like to hire an executive coach to help you navigate the path to optimal personal success at work

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Aspire to Lead: Developing Whole and Inclusive Leaders

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PwC“It’s second to none in importance today in business, the skill of being a whole leader, an inclusive leader.” The Glass Hammer talked to Mike Fenlon, PwC’s Global Talent Leader, about PwC’s Aspire to Lead program.

Now in its third year, Aspire to Lead is a PwC series on leadership and gender equality that provides university students and professionals with inspiration and practical insight on developing leadership, from the perspective of inspiring leaders.

“Aspire to Lead is all about development,” Fenlon told us. “We’re not talking about what you need to do to as the CEO. Here are the skills that Day One will be relevant and make a difference for you, women and men.”

In addition to an annual video webcast that reached over 107 countries this year, PwC runs development and skill-building workshops and discussions with students year-round and across the world.

The first live webcast featured LeanIn.Org Founder Sheryl Sandberg and President Rachel Thomas. The second focused on “The Confidence to Lead,” and featured Confidence Code authors Katty Kay and Claire Shipman and Eileen Naughton, Managing Director and VP of Google UK and Ireland.

This year, the event was hosted by the Academy of Motion Pictures Arts and Sciences, and featured Award-winning actor Geena Davis, Founder of Geena Davis Institute on Gender in Media, Dawn Hudson the Academy CEO, and Director Jennifer Yuh Nelson. The panel provided insights from Hollywood on gender portrayal and taking your career to centre stage.

Fulfilling potential – being an inclusive and awake leader

“Aspire to Lead is about fulfilling potential,” Fenlon told us. “It’s absolutely critical for us to create an environment where everyone, men and women, can fulfill their potential and be whole leaders, inclusive leaders, and that means both individually and in our teams. That’s literally at the heart of our development framework.”

“One (aspect of inclusive leadership) is that I’m demonstrating self-awareness,” explained Fenlon. “In the context of working across differences, that means a commitment to understanding my own (unconscious) blindspots.”

“I’ll give you a few words,” he said. “Engineer. Scientist. Venture capitalist. Executive. Surgeon. Leader. Accountant. CEO. Literally, who do you see? What the research shows us is that who you see is skewed towards a male image, for both men and women.”

“The point is when I see you, do I see you as someone who possesses the potential to be a leader,” said Fenlon. “Am I going to connect you with people who I think will be valuable? Am I going to assign you to work that will stretch you and develop you? Will I take some risks because I see potential? This is about seeing potential.”

One of the discussion materials that’s been used in the program is an animated video in which a woman shares an idea in a meeting and goes unnoticed. Minutes later, a man shares the same idea and it’s hailed as “a breakthrough”.

“That shows a blind spot as a leader,” Fenlon said. “Am I awake, am I tuned into the dynamics of my team, to creating an atmosphere where everyone can contribute their ideas and everyone’s heard?”

“So when we talk about whole leadership,” Fenlon explains, “we start by saying I have to develop my self-awareness around who I am, around how my life experiences and culture have shaped how I see the world, and how I see others, and my ability to recognize talent. Is there anything more important in business than the ability to recognize talent, to spot talent?”

“If you’re asleep, if you’re blind, you’re really captive to your own biases and cultural assumptions, which just aren’t true,” Fenlon said. “If I’m awake, I understand, I’m seeing what’s in front of me, the dynamics in my team, who is speaking, who is being heard, who is contributing. I’m awake to the potential of my colleagues, of the people in my team. I see it. I’m excited by it. I’m creating opportunities for people to fulfill their potential. I’m aware of my blindspots. This is important for women and men.”

Throwing out the script

Speaking about the 2016 webcast, Fenlon says, “Our focus was the representation of gender in the entertainment and the media, and how that shapes the assumptions we make and those blindspots. We used that as a metaphor for ‘how do I write my own script, how do I demonstrate the confidence to be center stage, how do I launch my career in a way that I’m positioned to fulfill my potential?’”

The forum demonstrated how women can reject cultural scripts to write their own.

“Think of it this way,” said Fenlon. “Stereotypes are scripts that other people have written for you…You show up, day one of the office. Well, here are the three standard scripts, if you will, and they reflect massive blindspots. They may reflect all sorts of assumptions that are widely inaccurate about who you are and what you can do. But they’re the traditional scripts.”

“Jennifer Yuh Nielson is one of the very few women directors in Hollywood,” said Fenlon. “When she leads, and this is part of the power of the discussion we had, she leads as an introvert. She’s very focused on listening. She’s not the stereotypical director… She didn’t take the scripts that may have been handed to her. It’s about authentic leadership, playing to your strengths, and different styles of leadership than maybe what are stereotypically associated with men. It’s not just about being more like stereotypical male masculine models. And what can men then learn, in turn?”

Bringing men and women together

As one of the ten founding IMPACT partners for HeforShe, an important aspect of Aspire to Lead is that it brings both men and women together to work on gender equality together.

“When we did our session with Sheryl Sandberg, I bought all sort of books and I was handing them out,” said Fenlon. “I was talking to women colleagues and they were organizing Lean In circles, reading books, going to lunch and going to talking about it, going to conferences. And meanwhile what were men doing? Very little, is the answer.”

“I wrote in one of my blogs, ‘Is gender equality women’s work?’ Obviously, that’s rhetorical,” said Fenlon. “If we’re going to achieve gender equality, inclusive leadership, we all have a role to play here, and for men to become inclusive leaders, to fulfill their potential as a manager, as someone who can spot talent, who can bring out the best in others, who can bring out the best in a team, it means I’ve got to exercise self-awareness. I’ve got to look and acknowledge my blind spots. I’ve got to diversify my personal network. I have to learn to make sure I’m calling out all voices. I have to bring equality home.”

“The question is: who do you see…?”

“Aspire to Lead reflects our commitment as a culture,” said Fenlon. “We want students to have a really valuable development experience and in the process develop whole leaders, develop the leadership skills of students, help them prepare to launch their career, and to drive gender equality.”

Getting personal, Fenlon shared, “I brought my daughter to Hollywood Boulevard, and I took a picture of one star. You know these stars that have yet to be named? The question is: who do you see in that star? When you think about talent, when you think about a software engineer, when you think about a doctor, surgeon, accountant, lawyer, executive, venture capitalist, who do you see?”

Across the bottom of the symposium page for the Geena Davis Institute on Gender in Media, are the words: If she can see it, she can be it.

What Fenlon is driving at here is a critical complementary point. If we can all learn to see the potential of it already in her (or stop being blind to it), we can help her to be it, too.

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Why Women Can’t Stand Alone as Gender Diversity Champions

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female leaderIt’s not just because women hold less formal power at the top (only 5% of Fortune 500 CEOs are women and 1% in finance) that they can’t shoulder gender diversity alone. Even when they arrive at executive level, disadvantages in informal power and legitimacy are at odds against women’s efficacy in gender championship.

According to qualitative research on champions of gender equality by Jennifer Anne de Vries, University of Melbourne, one thing remains unavoidable: “Executive level champions are part of the organizational gendering processes they seek to change.”

De Vries’ qualitative research on gender diversity champions in a university and a police force highlights that the champion role is intertwined with sex, gender, and (gendered) power, all at play within a (gendered) organization. Women are inherently disadvantaged as champions of gender diversity in a male-dominated culture. Even at equal rank, a male and female executive stand on a “very different launching pad for their champion behavior.”

Consider this conundrum: Is it possible that when it comes to leading corporate change initiatives correlated with strong business advantages, anything a male leader can do a female leader could do too – except lead the game change on gender diversity?

Women are Outsiders to the Culture, Insiders to the Cause

A woman that holds a position of senior power in a highly male-dominated management culture becomes a symbol of gender diversity by default. Her journey was likely different to her male counterparts. She holds the potential (and pressure) to be a role model as a woman leader within the organization.

But in the champion role (which she’s likely expected to take up), that same dynamic of being an outsider in a male-dominated management culture, but perceived as an insider to gender-equality, spells out lower informal power and lower legitimacy.

De Vries found that senior male executives expressed women can be accused of “self-serving” when championing gender diversity – “looking after the sisterhood – women looking after women.”

And research out of the University of Colorado studying 362 senior executives demonstrated that diversity efforts on behalf of women (and minority) leaders can be negatively viewed as self-serving their own social group. “Nonwhite and women leaders who engage in diversity-increasing behaviors in the highest organizational ranks are systematically penalized with lower performance ratings for doing so,” the researchers wrote.

Specifically, women, held to higher standards of warmth than men, who engage in diversity-increasing behavior “will tend to be viewed as less warm and receive lower performance ratings than their equally diversity-valuing male leader counterparts.”

In fact, diversity-valuing behavior negatively impacted evaluations only for female and minority leaders – “leaders who are thought to have the greatest potential to dismantle the glass ceiling.”

Co-author Hekman noted, “executives who are women or ethnic minorities are penalized every day for doing what everyone says they ought to be doing – helping other members of their groups fulfill their management potential. It is a revealing sign that the supposed death of longstanding biases has been greatly exaggerated.”

In regards to informal power, De Vries research also noted that women in highly masculine contexts may also not have the same security in relationships at a senior level, are likely under more scrutiny in “proving” themselves as a leader (highly engaged in “gender work” of their own), and may not be taken seriously when they “position gender equity as a strategic issue.”

In other words, while their leadership challenges the status quo, senior executive women may not be as well positioned to overtly drive a mindset change among men in the organization.

Men are Insiders to the Culture, Outsiders to the Cause

Men are in the opposite position. Being an insider to the male-dominated management culture but perceived as an outsider to the gender-equality cause, gives male champions more informal power and more legitimacy.

De Vries notes, “Men’s power to challenge the status quo derives from their membership of, and acceptance within, the male establishment.”

Men in a senior executive role don’t have to do “gender work” as leaders (they represent the default stereotype in their environment), likely have more secure relationships as part of the insider club, and are more legitimate in championing gender diversity as a strategic issue because there’s no perceived component of self-interest – although they can actually benefit from it.

The University of Colorado researchers found that when it came to senior white male executives, “valuing diversity gave a significant boost to ratings for warmth and performance” by their bosses. De Vries also found that it led to strong appreciation within the company. And Bainhas found that (mostly male) CEO led gender diversity-increasing action and behaviors converts more employees to company “promoters”.

Indeed, not all male champions are equally effective. De Vries found a male champion is powerful when he’s perceived as really choosing to practice and visibly and consistently embody the role through his actions, not just preach. And resistant, low visibility CEO male championing can actually be ultimately damaging.

Another gender advantage is that a top executive male perceived as having chosen to personally own the gender equality initiative can give it a sense of importance, gravitas, and credibility. Whereas with a female executive, expectations seem to diminish the bonus points in credibility.

Championship – Can We Get More Men to Step Up?

There may be no escaping what De Vries calls a “clearly gendered nature of leadership when championing a gender cause.”

Despite the strong business case for gender equality as a corporate initiative, senior women are too often expected to carry the torch on gender diversity (often predominantly), marginalizing the issue and absolving senior men from being highly involved despite the importance of their power and agency.

We need more men actively onboard at the top senior levels genuinely daring to challenge the system that has benefited them. Should women leaders bow out and just let men take the reins? No. Men and women have the potential to complement each other in bringing change forward. Gender equity requires bravery and business sense on behalf of both men and women in senior executive roles.

Maybe it’s time we saw that there’s more than one way for a woman to be a role model for gender diversity. And equally, it’s about time we saw more top male leaders displaying bravery, rather than delegating it to women, when it comes to leading the charge on making gender diversity change a corporate priority.

By Aimee Hansen

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The Glass Hammer’s 4th Annual Women in Technology Event: How to Be a Leader!

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female leaderDo you need to be collaborative, innovative and decisive, above all else, to become a leader? These are the traits attributed to current leaders according to almost 300 women surveyed by us in a recent research report [PDF].

This is what over 200 women in technology wanted to know at The Glass Hammer’s 4th Annual Women in Technology career event sponsored by Goldman Sachs, Thomson Reuters, American Express and SunGard last Wednesday.

Do successful women in technology have all of these qualities to ensure a path to the top?

The keynote, delivered by Nicki Gilmour, CEO of The Glass Hammer, set the stage for the evening’s intriguing conversation by revealing highlights from our research stating that women in technology have above average ambition levels. Also, women who want senior management jobs tend to have role models, sponsors, be in a network and actively attend leadership or career development sessions.

Determine Your Leadership Style

“You can learn traits,” said Jane Moran, CIO of Thomson Reuters, “You can do little things to challenge yourself.”

In response to the finding that women in technology identify more strongly with being honest and goal-orientated, rather than decisive, according to the survey, our panelists provided the audience with their insights and interpretations of the results.

Mary Byron, Head of Technology for the Federation at Goldman Sachs, commented, “I think women value honesty in the workplace and want to see integrity in their workplace.”

Debra Danielson, SVP of M&A Strategy and Distinguished Engineer at CA Technologies, added, “I have taken many psychometric tests in my career and being trustworthy has always been a prevalent trait for me. People want to trust their leaders.”

When discussing different leadership traits that garner success, all of the panelists agreed that each leader can effectively portray their unique skills in their own fashion. “You may never have all the leadership traits you admire,” said Susan Lawson, Vice President at American Express Digital Technologies, “but you can build your own team with people who have complementary traits, you don’t have to do it all.”

“There are different types of leaders,” added Danielson. She continued, “It has to be in your style for it to be effective. The women surveyed for the study did not say that they believed the identified leadership traits to be optimal.”

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