Tag Archive for: Kathleen Delaney

business-race-women-and-men-in-officeWhat is stopping women from reaching the highest echelons of management and leadership in the corporate world? Is it about systemic barriers preventing females from advancing?

Yes, in part, as there are visible and less visible organizational mechanisms that can prevent women from excelling based solely on the fact that they are women. An example of this is the performance review research that we explore in this article. There is also a misunderstanding of what power is and how it can encumber a woman’s pursuit of leadership more than it would for a male colleague. Do women simply not understand the rewards? Are we told not to expect them as quickly or ever? Is the unlevel playing field too exhausting? Or do we simply not want it enough?

Systemic Hinderances – Bias in the Humans Means Bias in the System

A study by Kieran Synder produced some interesting findings. It was based on 248 reviews that she gathered from 180 people— 105 men and 75 women. The reviews came from 28 different companies and included large technology corporations, mid-size companies, and smaller environments. Snyder’s objective was to determine the correlation between gender and negative feedback. Corporate evaluations of this type are generally considered a platform for constructive criticism that can help a professional grow and become more productive. But how “constructive” is a biased assessment? Snyder’s study revealed that reviews for women were far more likely to contain acrimonious evaluations and caustic notes about personality flaws. While both men and women were given suggestions that could be considered constructive, it was primarily women who were told to change their ways. The findings were the same whether the reviewing manager was male or female.

Snyder details 83 critical reviews received by men. Only 2 had comments about the professional’s personality. However, the 94 critical reviews of female professionals contained 71 negative personality comments. The upshot of the findings is that while 76% of the females had been assigned traits by their assessor that were perceived as “personality flaws” those same traits were ignored (and possibly seen as a positive) in male counterparts since only 2.4% of males “personality” were even commented on in the reviews.

What Women Want

Melinda Marshall is the co-author of the report, from the Center of Talent Innovation, “Women Want Five Things.” Her extensive research on women in the 35-50 age range revealed a dip in their aspiration for more power despite the key finding that it is power that enables women to achieve what they want.

There is an incongruous perception amongst women who are at the peak of their careers regarding power. Their viewpoint is that the burden of an authoritative position outweighs the benefits. This perspective is shared by 60% of the women surveyed in the U.S., 65 % of women in the U.K., and 49% of women in Germany.

It is not that they lack proper ambition and qualification. Rather, it is that these women do not see executive roles as a viable means of achieving what they are really after: “the ability to flourish, a way of reaching for meaning and purpose, and the desire to excel, empower others, and be empowered.”

Though corporate goals for both genders are similar, the motivation among female professionals is waning. They simply cannot see how the value of having a top position warrants the struggle necessary to reach and maintain it.

Marshall concluded that “Sometimes women do not have clear goals, early mentorship and sponsorship by women leaders who can make a difference.” By making an effort to single out promising women and encouraging early positive dialogue, corporations can aid in developing female executive talent before aspiration begins to dwindle.

In addition to identifying the value proposition of women with leadership potential, Women Want Five Things contrasts the “realities” of holding a powerful position with the “female expectations” of having a powerful position. Instead of regarding power as something that will hold them back from reaching their five point value proposition, women can begin to view leadership as a positive force that can help them achieve their goals. Marshall explains the equivocation many females have about attaining power. They may hear and focus on the guilt a female leader experiences after having made personal sacrifices, and they conclude that reaching for the top is simply not worth the effort. However, when women are able to see that their value proposition will be fulfilled with a position of power, they are compelled to strive for success.

Nicki Gilmour, organizational psychologist and CEO of theglasshammer.com comments “Power and authority dynamics are at the very heart of the diversity question. Women and men often have similar corporate goals, and it is rarely discussed that men should be anything else but successful at work which is a huge disservice to both sexes since some men just like some women just aren’t that ambitious. It is, however, but the constant scrutiny of female executives’ behavior along with the systemic hindrances that are built into the system historically that continues to define what leadership traits look like. The incongruence lies here not with the individual’s desire for power since with every other message women are given throughout their life on how to be is very misaligned with traditional ideas of how an executive should act, therefore being it less appealing.”

By Kathleen Delaney

women stressedFemale professionals in the financial services industry are no strangers to stress. Whether the pressure stems from a full plate of distractions, such as those introduced by an unsteady economy, or from a steady flow of work-oriented communications, there is a constant balancing act to find a suitable strategy for getting the job done. How can you stay focused? How can you help your team successfully accomplish a challenging objective without becoming overwhelmed?

Tip 1: Stop Multitasking

Women in financial services are resolute multi-taskers with a high probability for getting stressed out to the max. A Stanford study revealed the cognitive dangers to media multitasking. Scientists have theorized that humans simply cannot adequately process a conglomeration of various free flowing information at one time. However, that fact has not stopped female professionals from trying. Without a doubt, individuals who have mastered multi-tasking positions have acquired an invaluable skill. This, however, is a double-edged sword. Their perceived gift is stress-inducing, which means it comes with a high price. Multiple tests showed that heavy multitaskers not only consistently underperformed light multitaskers, but the flood of tasks was actually detrimental to their cognitive control. On the other hand, workers who prioritize and give individual projects full attention are actually more productive.

Tip 2: Understand the macro-environment

Financial services is a particularly stressful industry because of widespread restructuring, increased competition, and globalization. Immense changes in the economy have had a significant impact on professionals in the industry. The stress resulting from work-related irascibilities in the financial industry should not be ignored or minimized. Massive acquisitions and mergers have made headlines for years.

Women in financial services are resolute multi-taskers with a high probability for getting stressed out to the max.

New developments in technology require finance professionals to acquire and utilize more technical expertise, and to perform increasingly difficult tasks with a broader skill set. Additionally, domestic and international competition has raised the bar as to what is expected of financial services. Toss in a lack of meaningful communication and a loss of teamfocus, and you have the recipe for exacerbated tension and frustration in the workplace.

What starts out as irritation from miscommunication or fatigue from a heavy workload, often leads to more serious difficulties such as burn out, anger eruptions, physical illness, loss of self-confidence, workplace violence, and insufficient staffing. Understand the reason is sometimes bigger than you and that there are certain factors in the macro-environment that cannot be overlooked.

Tip 3: Identify the source of the stress

It is unreasonable to think that one can revolutionize the entire financial services industry and make the workplace stress free. However, with expert advice, you can change the environment of your own workplace in order to reduce your stress level and the stress level of your teammates. How do you bring about a more positive atmosphere? It’s crucial to first identify the source of the stress. Is a particular project weighing everyone down? Has there been a lot of overtime? Is new technology causing stress in the office? Once you identify the stress, then you can begin the process of alleviating it.

Leaders don’t wait for staff to come up with something to make the workplace healthier. Take the initiative by providing team support and by giving each worker clear training and goals. Instead of having the type of staff meeting that allows for endless rambling, set a clear agenda that conveys a constructive tone, one that prevents individuals from monopolizing valuable time. Meetings that are productive and focused create a true haven for support rather than add to the team’s boatload of stress.

Tip 4: Think ahead

A proactive leader thinks ahead. Don’t wait until everyone is at the breaking point before you decide to act. When your team is assigned a project, use insight to determine what the team needs to deal with the challenges associated with the project. If certain tasks, changes, or clients are likely to impose extra stress on your team, then have a clear stress management plan ready. Keep the lines of communication open, and encourage feedback and team engagement. Obviously, you are not going to eliminate or even reduce to an innocuous level every source of stress in the financial services industry. However, it is both insightful and pragmatic to take advantage of every available resource and opportunity to minimize personal stress and the stress of your team. To start with there are always some simple, practical, common-sense things a good leader can do to stay on top of or avert a potential problem: When conflicts arise, settle them quickly; give the needed attention to individuals on your team; listen actively to them when they make suggestions or face difficulties; institute a strategy that will make it easy for them to transition from one project to the next; give them constant feedback and make them feel respected and valued.

Even though female professionals face highly stressful circumstances in the financial services industry, they can manage pressure by keeping the workplace positive. Multi-tasking and aimless staff meetings are not the solution, but part of the problem. Workers need to know that they are valued as team players, and they need to have clear goals on which to focus, and toward which to work. By honing their exceptional communication skills, women leaders avail themselves of yet another useful skill in managing stress.

By Kathleen Delaney

People waiting for an interview“You’re overqualified” is probably the most dreaded compliment in the history of hiring. This assertion is usually accompanied with remarks such as: “What sort of position do you really want?” or “Don’t you think this position would be a step down?” According to a Career Transitions post in Psychology Today by Katharine Brooks, Ed.D, accomplished female professionals have been turned away from lucrative opportunities because of being perceived as a hiring risk. From an employer’s perspective “overqualified” professionals are those who ‘won’t fit in, will cost too much, or won’t keep up with trends.’ Brooks explains that interviewers use this unappealing commendation to mask their apprehension and avoid hiring an employee who they feel may will “get bored and leave the job as soon as something better comes along.”

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