Tag Archive for: Interview

Got promoted? 7 Tips When Choosing a Successor

Smartly dressed young women shaking hands in a business meeting at office desk

Guest Contribution

As you get promoted, you may be asked to help to select the right person to take over when you leave.

If legacy is important to you, you’ll probably want to have time to train your successor to handle their new role just as expertly as you do now.

Here are seven ways to make the process better for everyone.

1. Make Development the Focus

All too often, leaders make the mistake of scouting out employees with the same traits and skill sets and spend less time on what potentially a successor could do. A smooth transition includes not only figuring out who can do the job as well as you but it’s also about giving them the tools they need far in advance of the time they’ll have to use them.

So, as you begin to think about finding your successor, keep in mind that their confidence and hard work aren’t enough to ready them for your role. Development training should be part of the plan, too. Many companies have made this mistake, promoting someone into a position that they certainly have earned from successes as an individual contributor or even as a manager in another team, but for which they don’t particularly have the right skill set for this next role.

So, make sure development is at the heart of your succession plan. It’s not just workplace mentoring or shadowing, although those are important methods, too. Development is all about learning leadership skills that will make the promotion into a starring role more natural. Conferences or workshops can provide training, also, and reinvigorate leaders-in-training in their current positions.

2. Choose the Right Person

The first step in the process is to find the right candidate to take over for you. You might know exactly who that person is already, and it might be someone who works closely with you or someone who is excelling in a role that’s tied closely to yours. Consider the person’s skill set and make sure they’re already knowledgeable in some of the areas you deal with on a day-to-day basis. For extra padding, you could select more than one potential successor and, through training, see who is the best fit.

3. Consider the Logistics – And Revisit Regularly

When is it a good time to start succession planning? There is not one answer here, and it is depends on how senior you are and what is talent process is. Thomas Collura, partner at Hodgson Russ, says that the biggest mistake is failure to properly plan for succession early and neglecting to revisit those plans. As the business changes, so should your plans. Be open with your successor as well so that any changes can be considered well in advance.

4. Look to the Future

You shouldn’t make your succession plan with just the present taken into consideration. Instead, it’s vital that you have a broader outlook as you sit down to determine who’s right for the role. In the short term, someone just like you could be the solution, but, in the long run, you might make a mistake. Every company’s plans and forecasts are different, but you should know the trajectory of your role before you choose the replacement person.

5. Avoid Any Bias

Whether we like it or not, there are unconscious biases that come with the hiring process. They’re deemed to be unconscious because they’re not something we do purposefully, but these tendencies can stifle workplace diversity.

Taking certain precautions can prevent yourself from falling into this trap. Some hiring managers look at resumes without considering the candidate’s names so that gender bias can’t come into play. This practice could rule out any race-related biases, too.Of course, choosing a successor might mean you’re selecting candidates you already know. In this case, practice staying open to picking a new leader who’s not exactly like you.

6. Be a Mentor

Once you’ve narrowed in on the person or people who have the potential to take over in your absence, you should provide on-the-job training as well as the leadership development mentioned above. A great way to teach someone how to do your job is to show them first-hand, and a mentoring program would allow you to do that with ease. There are more benefits to mentoring than just training a successor. It makes all employees more skilled in their roles, and it makes them feel more satisfied with the workplace because it provides them opportunities to learn and grow. So, offer the program on a broader scale, but ensure your mentees are those who you’ve earmarked as potential leaders. That way, they can learn directly from you.

7. Write It All Down

Finally, as you wind down your role and prepare to hand over the reins to your successor, do one last thing to make it all simpler — provide them with a written set of instructions. Yes, it’s old school, but it’s also extremely helpful. All of your in-person training was great, but there are always going to be critical pieces of information that are worth repeating — write those down.
Not only will this make the succession plan easier for your replacement and your company, but it will make you feel at ease about everything, too. If you’re devising the right strategy for easing the transition, you care — and you can walk away knowing that you handled it well, chose the right person and prepared them as best you could. And there’s no better feeling to have when moving forward than that.

Disclaimer: The opinion and views of Guest contributors are not necessarily those of theglasshammer.com

/by

8 Tips to Get Success in Your First Interview

,

People waiting for an interview

Guest contributed by Susan Saurel

First round interviews help employers select a smaller pool of most qualified candidates for their open job positions.

For this reason, they’re typically less thorough than the second or third interview rounds. Still, your job of preparing for the first interview isn’t any easier. Your goal is always to make a terrific impression and to perfectly convey why you are the best fit for the job they’re trying to fill. Good, solid preparation is key to success, so here are our tips on how to make sure you always bring your A-game:

1. Do Your Homework. Know Who You Talk to

Not knowing enough about the company you’re interviewing for is one of the biggest mistakes you can make in a job interview. Company research is a critical part of the preparation process.

Start with the company’s website; study their About page, their mission and top executives; get to know their products and services; and read current press releases to stay up to date with what’s going on in the company now. You can also “google” the company, check their blogs, social media, and read reviews from clients, current and former employees to get a feel of “who” the company is and how you can embody a similar personality during the interview.

2. Identify Your Strengths and Weaknesses for this Particular Role

Take time to analyze the job posting, the in-depth position description, the required set of skills, knowledge, professional and personal qualities that the employer considers critical for success at the workplace. Then, do your best to answer the question “Why am I the perfect fit for this job?”. Identify the unique qualities about you, including your expertise, relevant certificates and professional qualifications, as well as specific examples for when you’ve gone above and beyond to solve a problem, or accomplish what no one else has managed to do.

3. Google Yourself

Great resumes and cover letters are at the tip of your fingers with the help of essay writing help. But that’s not enough these days. Employers are also interested in your online personal brand.

Find out ahead what Google says about you, and make sure to manage and optimize your appearance online so it won’t hold you back from that dream job you want. If there’s anything negative about you that you cannot fix, you’ll be able to have a ready response that clarifies employers’ concerns. Try not to get too defensive though, but simply respond and move on to the next question.

4. Prepare Answers to The Most Common Interview Questions

Industry giants like Google, Bain & Co., and Amazon, are known for surprising their applicants with unusual and confusing interview questions. However, most of the other companies will generally stick to their lists of common questions, like the dreading “Can you tell me a little about yourself?”, “What do you consider to be your greatest strength, and weakness?”, and “Why do you think you will be a good fit for this position?”.

Prepare good answers to a list of most likely questions. The “tell me about yourself” part is just a warm-up, so don’t waste your best points on it; just briefly cover your early years, education, work history, and most recent career experience. When you talk about your weaknesses you want to have a positive twist to it. Mention something you struggle with but work on improving, like taking on leadership roles to tackle the fear of public speaking.

5. Write Down a Few Smart Questions to Ask at The End of the Interview

Interviews are two-way conversations. By the end of it you’ll get a chance to ask your own questions, and gain better understanding of the company you’re about to join and your particular role in it. This is a great opportunity to engage in a meaningful conversation and show your interviewer that you care about the position.

Write down two or three thoughtful, open-ended questions, to make sure you end the interview strong and differentiate yourself from the rest of the candidates. Some great examples include:

  • What do you like best about your job and working for this company?
  • How would you describe the work culture at the office?
  • What is the typical career path for someone in this role?
6. Practice Makes It Perfect!

Now that you have your questions and answers ready, it’s time to practice them to perfection. This doesn’t mean learning them by heart, but rather keeping in mind the important bullet points so you can stay calm and not scrambling for an answer while in the hot interview seat.

Do mock interviews with a friend, colleague, or a career coach, and practice speaking clearly and concisely, listing your most relevant skills, experiences and achievements. Answering the question “What can you bring to this position?” will be a lot easier if practiced then when doing it the first time.

7. Dress for Success!

First impression can make or break a business, and your outside appearance is a large portion of it. Prepare a professional looking wardrobe that fits the culture of the organization. For men the dress code is usually pretty straightforward; a suit and a tie is always a sure thing. Women can wear a dress, a skirt and a blouse, or some elegant pants with a shirt. Keep accessories, jewelry and make-up to a minimum. Make sure your outfit is clean and ironed, your hair is tidy, and your shoes are shinning.

When you look your best you also feel your best, and feeling good about yourself helps boost your confidence, which is crucial for nailing an interview.

8. Arrive Ready and On Time, Get Comfortable, and Stay Positive

Prepare extra copies of your resume, samples of previous quality work, a reference list, and some paper and pens to jot down notes. Make sure to always arrive on time, or at least 15 minutes before the interview to allow yourself some time to settle, and possibly observe the dynamics of the workplace you’re about to join.

Practice calming your nerves and getting relaxed before the interview, as this will improve your confidence in the eyes of the hiring manager. Remind yourself that not getting the job is the worst thing that can happen.

Oftentimes the first interview will not be your last interview. After the first round companies will follow up with a second or even a third interview round to get to their best candidate. Stick to these basics, prepare well, and you can be sure that all your interviews are a success.

Disclaimer: The views and opinions of guest contributors are not necessarily those of theglasshammer.com

/by

Men Who Get It: Adam Quinton, Founder and CEO of Lucas Point Ventures

, ,

Adam Quinton By Cathie Ericson

“If there’s a key word that resonates with me, it’s ‘fairness,’” says Adam Quinton. He feels that while most workplaces claim to be a meritocracy, there are a host of issues you’ll notice, if you’re paying attention, that make it not quite as meritocratic as you thought.

And that’s an issue that he has seen play out particularly in the context of early-stage financing, the space where he works. “If you’re looking at the companies of tomorrow, there’s a lot of evidence based on who gets funding that it’s not a level playing field.”

Understanding the Diversity Barriers

With a long history in financial services, from big companies to startups, Quinton has seen many scenarios where diversity has been important, and is currently working to champion diversity and level the playing field in the venture capital arena.

In fact, more than 80 percent of the companies in which he has invested have at least one female founder. This compares to the average of one in five startups which receive seed funding and just one in 10 startups which receive venture capital funding.

“Unless you believe that female entrepreneurs are not as capable, as innovative or as driven as men, then that disparity seems weird and feels unfair. However, to me it also feels like a compelling investing opportunity others are missing.”

He notes that most early stage investors are not as objective as they think they are, and that Silicon Valley’s belief that it is the ultimate meritocracy is part of its problem. In early-stage investing, this phenomenon is known as “patent recognition” – a polite way of saying investors tend to be biased towards founders and ideas that they have seen succeed in the past. Hence, he describes, “the stereotype of the 20-something white guy wear in a hoodie from an elite school as the model Silicon Valley entrepreneur.” That contributes to the reality that women, people of color and others outside that stereotype find fund raising much harder.

Besides being unfair, he laments the huge source of economic loss and of innovation resulting from venture capitalists essentially sidelining more than half of the population. “That lack of fairness has non-trivial societal and economic consequences,” he notes.

Rooting Out Unconscious Bias as a Sponsor and a Mentor

To Quinton, being a sponsor is crucially about advocating for people who are “not in the room.” And while he accepts that mentoring is a valuable way to offer advice, he argues that sponsorship is a more important relationship because the sponsor is staking their reputation on their protégé. “It takes courage to put your own credibility on the line for someone else; even when it’s the right thing to do, there is an element of risk.”

To combat unconscious bias, Quinton says it’s key to understand that even with the best intentions we all are certain to be impacted by it ourselves; as he says “it is part of the human condition.” Hence he shares his view that engaging in personal discovery will serve you well. For example, even though you may think you’re the least racist person you know, embedded in your unconscious brain may be something you might not like. “You can’t advise other people how to act without knowing yourself.”

And that, he says, is how you can start “being the change you want to see.” To the extent you understand yourself and the complex issues that surround decision-making, you can be more be sensitive to bias and stand up to it when you see it, even in a situation that might look trivial. For example, if you’re in a meeting and a man interrupts a woman, you have to be conscious of this “micro inequity.” In fact, research shows that men interrupt or talk over women twice as often as women interrupt or talk over men. To disrupt this example of bias, he suggests a participant speak up and say, “Hey, I didn’t get all of your point Susan; where were you headed?”

Another issue he notes that might appear to be trivial is where people sit in meetings. He sees a tendency for the Type A person, usually male,  to sit next to the leader in the “seat of power.”  That’s where he believes it is up to the meeting leader to conduct the micro-intervention, being conscious of who sits where and making sure that voices get heard equitably.

And it is important to question your own decisions. “When you have a discussion about a promotion, reflect on why you suggested one colleague over another. Was it for fact-based and objective reasons, or were you jumping to conclusions based on your own biases?” he says.

Breaking Barriers through Mentorship

One suggestion Quinton has for mentorship is to work with someone at least two degrees of difference from you – where difference means both obvious physical factors, such as gender, race and age, but also factors that are not as obvious which may include disability or veteran status. In his view, making the conscious effort to mentor people who are “more” different brings the mentor greater understanding of the situations and challenges of others, as well hopefully as bringing benefits to the mentees.

Words of Advice for Leaders

Finally, he recommends that leaders “Think like a fox and understand like a hedgehog.” When considering decision making, people can typically be categorized into one of two buckets: Hedgehogs have one strong and fixed view of the world, while foxes are a more flexible and prepared to change their minds.

We want motivated leaders who can stick with the mission, he says, but that can be a derailing characteristic if they don’t think like a fox and react when there’s other mounting information that conflicts with their approach.

“The world is a complicated and unpredictable place,” Quinton says. “The leaders of the companies I work with have a strong vision of where they want to get to, of course. But the best ones are constantly questioning and testing their ideas and approaches. They are not locked into one strategy for all time and hence can pivot when the evidence — and their gut — point in a new direction.”

Save

Save

/by

Refusing to Provide Salary History Information During Job Interviews

,
By Ken Levine, Esq., Bailey Duquette P.C., New York, New York

 

job interview

 
 Potential employers routinely ask for an applicant’s current salary before making an offer.  The practice arguably perpetuates gender pay disparity, since an unfairly low salary at one company will then have an “anchoring effect” and lead to a lower salary at the next job, continuing the systemic bias.  Many women who also take time off from work to care for children re-enter the workforce at a lower salary, and similarly run the risk of being stuck at a lower salary rung at subsequent jobs.
 
Employers are already prohibited by federal and state laws from compensating men and women at different rates for the same work, and women can sue if they experience wage disparity in violation of those laws.  But reliance on salary history may still perpetuate the gender disparity, even if not done for overtly sexist reasons.   
 
In an effort to ensure pay equity for women, Massachusetts, Philadelphia and New York City have all recently passed laws to restrict salary history questions, and other states, including Illinois, New Jersey, Maine, California, and Vermont, are considering similar measures. The New York City law prohibits employers or their agents from inquiring about the salary history of an applicant, whether male or female, and restricts an employer’s ability to rely upon salary history in determining compensation during the hiring process, even if the employer finds the information through lawful publicly-available sources.  The New York City law allows an employer to discuss with an applicant his or her expected salary, salary range and benefits.  A prospective employer is also allowed to consider salary history if the applicant “voluntarily and without prompting” discloses the information.  The law does not apply to internal promotions. 
 
No state or city laws are currently in effect. Philadelphia‘s ordinance was scheduled to take effect on May 23, 2017, but a federal court stayed its effectiveness pending a legal challenge on first amendment grounds. The New York City legislation will take effect on October 31, 2017, and the Massachusetts law, passed last summer, will take effect on July 1, 2018, unless either of them faces similar legal challenges.  Several government agencies also prohibit inquiry into salary history for the same reasons.
 
The new laws can serve to embolden women to withhold their current salary information during contract negotiations.   Women (and men) can credibly argue that not relying on salary history requires employers to make clear, market-based decisions about pay.  Some head hunters in fact actively advise all clients not to reveal current salary for this very reason, even when pressured to do so.  The issue is especially relevant for women who have taken time off from work to care for children.  Citing to these new laws and policies, even if not currently legally binding on prospective employers, can serve as sound justification for withholding salary history information during employment negotiations. 
 
 
Ken Levine is a commercial litigator and general corporate adviser.

 

/by

Voice of Experience: Lisa Mitnick, Managing Director, Accenture Digital, Accenture North America

Lisa Mitnick

“A career is a journey. Things will change and you’ve got to be adaptable,” says Lisa Mitnick, Managing Director, Accenture Digital. “What you chose to do getting out of school doesn’t have to define you, but it is something that will ultimately shape you and help you grow. My advice to young women starting a career in tech is to always continue to learn – technology changes rapidly – and network like crazy to build strong relationships.”
A Career on the Forefront
 
Mitnick began her career in International Trade after receiving her undergrad in Asian Studies and Chinese from the University of Pennsylvania. After a few years, she returned to business school at Wharton, and from there, worked at what was then Coopers and Lybrand as a management consultant in the communications, media and entertainment practice for six years. Since then, she’s worked in several senior corporate development positions at Reed Elsevier, LexisNexis, Gartner and CEB.
Mitnick landed at Accenture 8 years ago into a new practice, where the mission was to incubate new businesses. Within a year of joining, she moved into Mobility which – although at the early stage of evolution – was on the verge of taking off, and held various roles, shaping initiatives, developing strategy and focusing on alliances. She later moved in to a leadership role in Digital Sales, aligned to the company’s Health and Public Service practice, and now is leading Sales specifically for North America IOT (Internet of Things).
Working on Projects That Matter
 
Describing the new opportunity, Mitnick comments,
“I’m really excited to help clients transform their businesses by leveraging improved insights, turning products into services, creating new experiences for consumers, helping improve operational efficiencies and achieving improved safety. In particular, I’m interested in how business models will shift with the advent of ‘connected everything’ and how that will transform how we engage with both customers and employees in the future.”
For Mitnick, it’s been important to work on projects that make a difference. “Over the years at Accenture I’ve been so proud of the work I’ve done on programs that I think make a really meaningful and measurable impact, whether that’s enabling a healthcare organization to improve health outcomes, a human services agency to provide citizen services or helping Federal Government clients in support of their mission across public safety and defense.”
Increasing the Number of Women in Tech
 
“Quite simply, women need to be at the table to drive innovation and be part of the revolution. We can’t afford a brain drain of women in technology.”
Noting that women represent half the population, Mitnick feels strongly about encouraging a focus on STEM education from an earlier age. Recently released research from Accenture and Girls Who Code warns of a decline in the share of women in the U.S computing workforce over the next 15 years (from 24 percent to 22 percent by 2025), but offers potential solutions to prevent this from occurring, for example, by encouraging girls to pursue a computer science education. The research says that this effort could help triple the number of women in computing, growing their share from 24 percent today to 39 percent in the same time frame.
Ensuring Women Feel Included, and Supported
 
In addition to her day job, Mitnick is an inclusion and diversity lead for Accenture Digital and is acutely aware of the challenges facing women across industries. “Bringing together a diverse group of women aligned to digital is so important for ensuring that all feel welcome, included and fulfilled.”
As the executive sponsor of Accenture’s Washington D.C. Metro Women’s Employee Resource Group (WERG), Mitnick focuses annually on two major events. The first is International Women’s Day, where the company celebrates women’s achievement and discusses the most pressing issues for women today. “I think this is one of the most inspiring, uplifting programs we run at Accenture. It really re-energizes us as working women, often trying to manage work life balance and many other challenges of daily life.”
The second is Accenture’s annual WERG golf scramble which is meant to dispel the myth of the golf course being just a place for men. Accenture women are encouraged to feel confident collaborating and networking in any environment.
In addition to professional events, Mitnick hosts informal social get-togethers like book night or painting over wine and cheese, which she says helps women network in a comfortable setting and perhaps figure out their next project or career move within Accenture.
Balancing it All
“Being a working mom is a juggling act,” says Mitnick, who acknowledges that women face certain challenges as they try to balance work with family life.
“You need to know your limits and be clear with your supervisors what you can and want to take on. But the company you work for should be there as a support system if needed.”
For example, Accenture offers its new parents the opportunity to work locally for one year following return from the birth or adoption of a child – a major initiative that helps improve the work life balance of a new mom or even a seasoned mom with lots of extracurricular activities.
Mitnick also is keen to point out that that “beyond the natural balancing act we must take on as parents, somehow when you love what you do, you can find the time you need at work and at home – and I find it increases your overall energy.
Outside of Work
 
Mitnick’s passion for technology spills outside of Accenture’s walls and into the Washington D.C. Metro region. She’s involved with the non-profit 501cTech (now merged with Tech Impact), working with them on their Technology Innovation Awards (TIA) which recognizes non-profits for technology innovation, increasingly with new digital technologies such as mobile and social, and typically on shoestring budget.  “I’ve been inspired by the work of these non-profits, and I’m working with other companies in the region to highlight their achievements through the TIA awards, helping drive up support for this critical mission-based work.”
As a hobby Mitnick loves to sing the blues and enjoys travelling for pleasure. At home she has two wonderful kids and a husband of 24 years that keep her busy with lots of activities.
By Cathie Ericson
/by