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Stephanie Cohen“What makes the difference between people who are good, great and world class at their job are small things, and you only find those out if someone points them out to you,” says Stephanie Cohen.

“Even if you are just a little bit off at a certain point in your career, it’s that much harder to get back on track, so it’s vital that women actively ask for, and receive feedback.”

That advice has been crucial to Cohen’s success throughout her career.

As a “lifer” at Goldman Sachs, Cohen is quick to point out that even though the firm has been her only full-time employer, she hadn’t necessarily intended to stay this long when she joined. But the opportunities continued to come. Her first position was as an analyst in Mergers & Acquisitions in 1999, and she was then promoted to associate in the Industrials group, where she has spent the majority of her career. She did a stint in the San Francisco office as a vice president, where she worked in M&A with a broader array of clients, until she was asked to return to New York to oversee Conflicts and Business Selection in the Americas during the financial crisis. She then became sector captain for General Industrials in the Global Industrials Group and a member of the Merger Leadership Group in the Investment Banking Division. She was named managing director in 2008 and partner in 2014.

Building a Business

Just this spring Cohen was tapped for an exciting new assignment – creating and heading a new group, Global Financial Sponsor M&A. Cohen says she is proud that her team’s success in driving financial sponsor M&A for the Industrials Group was recognized such that she was given the opportunity to build this broader business across the company.
“It’s really exciting to be building a team, while being an active part of the current M&A deal environment, which is once again near its previous peak,” she says. “My group is able to assist clients in navigating this complex environment and achieve maximum value for their businesses.”

From a deal perspective, Cohen is proud of her work on the team that helped Chrysler negotiate with the United States government in paying off its debt in May 2011. By living and breathing the deal, she came away highly impressed with how much the employees cared about the company, and the resulting turnaround and pride in the positive strides they made in relation to the quality of their cars.

Seeking Diverse Qualities in Mentors

As she has ascended the ladder, Cohen says that an important lesson she learned is to understand the longevity of your career, and how the relationships you build will help you along the way. “At the junior level, you might be immersed in a project where you are working with someone constantly, and then the project ends and everyone moves on. While you might expect the relationship to go on, the reality is that it takes effort to maintain those relationships — but it’s worth it,” she says. Social networks like LinkedIn give the illusion that it’s easier to stay in touch, but that isn’t a substitute for actively managing your network in today’s transitory professional environment.

While she realizes that the financial services industry has fewer female role models, she has found it largely irrelevant in her career. “I would have really been stuck if I’d fixated on finding the ‘senior woman in M&A’ to emulate,” she says. “Your role model doesn’t have to be someone who is similar to you in every way. And furthermore, trying to figure out exactly what got someone to a particular seat isn’t extremely helpful either, since that exact seat likely won’t exist in its current form by the time you get there.”

Instead, she recommends creating a “personal board of directors,” and incorporating aspects of individual people that will help you in your career. “Thinking that a single mentor will help you to achieve success in all aspects of your career is not practical,” she says. Building a network of different people whom you can go to for advice and feedback means that when you make big career decisions, you have a lot of people whose input you value.

Climbing the Career Ladder

For women starting out, Cohen recommends building a base of expertise and advises younger people to avoid pigeon holing themselves. “At the end of the day, you have to have good judgment, and be able to adapt to different situations,” she says.

And again, she underscores the importance of actively seeking feedback. “If you’re not getting negative feedback, it’s not because you’re perfect. Women might get less feedback because they don’t ask for it, but it took me a while to fully appreciate that men tend to get more direct feedback on areas of improvement which allows them to know what to work on.”

Support of Women

Cohen believes that women should support other women. “There are not that many of us, and we can help each other in ways that are very impactful.”

She has seen that men in the workplace tend to be better at blending their personal and professional lives, and using that to create more client and networking opportunities. She believes that it doesn’t have to overwhelm your personal life, but it makes the networking easier and more fun when you can build and create personal connections at the same time.

To help build those bridges, Cohen created a women’s M&A event several years ago to bring together clients and other professionals who work in M&A, such as lawyers and accountants. The goal is to create relationships between those who are involved in the broad M&A infrastructure. And she reports, it has done exactly what she hoped it would.

In addition, Cohen acts as a mentor to junior women as they think about their careers, and she stays involved in recruiting and retaining a core group of female analysts. “Keeping top-quality women is vital,” she says.

Making a Difference Outside of Work

Outside of work, Cohen spends time with her husband and young son, who “helps me hone my negotiation skills,” she laughs.

She is also on the national board of the nonprofit group Reading Partners, which focuses on literacy in grammar schools, helping underprivileged kids who are behind in reading. She was first involved with the effort when she worked in San Francisco, and brought it with her when she came back to New York. She helped the organization to secure financing for a local chapter, and the group has since spread nationwide.

“The organization does great work very efficiently. The fact that we are working on literacy lends itself well to testing, so we are able to ensure the efforts are successful,” she says. The program is self-sustaining in that schools pay for it with money set aside for a literacy specialist.

“If you can’t read, you can’t succeed. Teaching a child to read will fundamentally change his or her trajectory in life.”

Kristin OlsonFor Kristin Olson, career success comes from being reflective about what you enjoy doing and finding a career role that plays to your interests and your strengths. “Over a long career, pursuing something that interests you and challenges you daily will make you much more successful and happier.”

Olson is a lifer at Goldman, having joined the firm as an analyst in the Financial Institutions Group in the Investment Banking Division right out of her undergraduate studies at Georgetown. She figured it would be a great fit for her international economics background and an ideal launching pad to learn in a firm renowned for its accomplished professionals and tremendous amounts of deal activity. As an analyst, she had what she calls a “phenomenal two year experience,” which included cultivating relationships with other employees who have grown in the firm with her and are now in senior positions.

After two years in the analyst program, in 2000 she joined Goldman’s dotcom effort focused on online wealth management, where she worked primarily on marketing and client acquisition activities. She then joined the Special Investments Group within the Investment Management Division, where she has been ever since, earning steady promotions, until she was named partner in 2014.

“Making partner at the firm where I spent my entire career is something that makes me incredibly proud. When I started as an analyst I couldn’t have imagined it happening. I have had the opportunity to help build and be a part of an incredible team with impressive longevity.”

Olson sees the industry as one that will continue to be exciting.The alternative investment landscape continues to evolve and change and become more accessible to a wider universe of investors.In particular, focusing on alternatives allows Olson to hone in on what the interesting investment trends are and how to access them.For example, today technology is transforming and disrupting traditional industries left and right, providing compelling investment opportunities to capitalize on that growth.

Advice For Women That Resonates

In her experience, Olson has found that women are more likely to second guess themselves or feel less secure in their abilities. “Women have to first recognize their abilities and then be more vocal and speak up. They tend to stay quiet even though they have the same skill set and are just as capable. If there were more female role models at senior levels that would help the confidence of more junior women,” she said, adding that it has to be a priority to get more women role models at higher levels throughout the industry.

She advises young women entering the industry to be themselves, be heard and not to try to conform too much. “Teams really benefit from a female approach and the diversity of thought we bring. Some women feel like they don’t want to stand out, but they fail to recognize that being a woman can be and is an asset.”

And for women who have achieved career success, she urges them to continue to challenge themselves. “It’s easy to become complacent, but when you accept those stretch assignments, you’ll find it’s the best way to continue to learn and grow.” In addition, she finds that stepping outside your comfort zone can allow you to meet a new universe of colleagues, and even find a role you didn’t know would inspire you.

Olson herself had that experience, working with a mentor in investment banking, who had always told her she should consider sales. “He urged me to consider a sales role right up until I ended up in one, and he was right. I enjoy the dynamic nature of managing client relationships and it challenges me constantly”

Goldman Sachs’ Investment Management Division has its own women’s network, with which Olson has been involved over the course of her career. She and a colleague recently assumed leadership of the group and are planning future events. Olson has found it to be an excellent way to get to know more women in the division with its focus on mentorship and networking events.

With two young children, Olson and her husband have their hands full outside of the office too.

By Cathie Ericson

Lindsay Drucker Mann“Taking the easy and popular route often doesn’t add value,” says Goldman Sachs’ Lindsay Drucker Mann, who advises professionals to trust the skills they know, even when it can feel uncomfortable.

Drucker Mann says her start in finance was a happy accident. Though she had earned a Bachelor of Arts degree in computer science from Brown University, she was unsure what she wanted to do professionally, aside from knowing she wanted to move to New York. She nabbed a research role at a hedge fund and then joined Goldman Sachs working in Global Investment Research on the beverage team. From there she moved to a senior analyst position in agribusiness and now covers branded apparel and accessories, including companies from Nike to Tiffany.

Smart, Bold Moves Pay Off

“When you love research, every sector is exciting,” Drucker Mann says, adding that she took the unconventional step of moving to a few different teams to reach her current positon. A more typical path is to begin on a team as a junior analyst, and stay on that team, advancing to a senior analyst in that sector. “It felt risky and uncomfortable to change teams, but looking back, all the moves helped me grow to where I am today.”

The confidence she gained from working on different teams bolstered her when, early on in her current position, she put a controversial Sell rating on a company that was well-liked by investors. “It was a tough way to start a franchise, by telling people one of the names they really liked is something we thought they were going to lose money on, and that we had a different point of view.”

The analysis turned out to be correct, and ultimately it was making that bold, unpopular call that helped her quickly gain credibility as a new analyst with a fresh, smart point of view.

Currently Drucker Mann is enjoying her work with the “Millennial Insights” project, a body of research that looks at how the next generation of consumers is changing consumption. “It’s empowering because the next generation is truly innovative and influential, and will pave new paths instead of just settling for what a brand or business tells them they should do,” she said. “At the end of the day, you’re seeing behaviors and consumption turned upside down, with unbelievably far-reaching effects.”

A Culture of Acceptance at Goldman

Drucker Mann, who had come out in college, harbored the fear that she might not be accepted in the corporate world if she was out, and it might make her career more difficult. She didn’t know many people who worked on Wall Street so only had “urban legend” on which to base her decision, as well as the mixed advice she received, including advice from some people who told her to hold off on being out in the workplace.

“But I knew that I couldn’t operate if I was hiding,” Drucker Mann says, expressing relief that it was a non-issue with her co-workers. She’s been pleased by all the support she received when she took on a leadership role in Goldman’s LGBT network and when she got married and started a family. “The firm has been outspoken in support of same sex marriages, and it has only gotten better with time,” she says, adding that she feels fortunate since not everyone is able to work in an environment where people are supportive or where you feel like you can be yourself.

Drucker Mann has been active in the LGBT network since starting Goldman, noting that it presented her with a way to form relationships throughout the firm. She also served as a co-head of the committee for Pride Month, which coincided with the legalization of same-sex marriage in New York, making it an even better celebration. “Working on these events reinforced for me the caliber of people in all different areas of the firm.”

“Marriage and family planning were very special to my personal life, and through this network, I was able to speak to people at the firm who had gone through that. This unbelievable network of advocacy has had an important impact on me personally and professionally,” she says.

Sponsorship as a Career Cornerstone

Drucker Mann says that the Goldman Research division has a strong tradition of sponsorship and believes that it was a critical component of every opportunity she has had. “I feel very fortunate that I have had a few very senior sponsors who took an interest in my career and offered advice and perspective, becoming important advocates as I progressed.”

While she says that some aspects of finding a sponsor is luck and the quality of people you work for, at the same time you don’t get sponsored if you’re invisible. “You have to have a voice and realize that any interaction you have with senior professionals creates lasting impressions.”

It’s a skill that has always come naturally to her; though she’s not cavalier, she’s never been afraid to ask for opportunities and put herself out there. “I’ve always asked a lot of questions – there’s nothing worse than not having answers when you need them.”

A Busy Family

Drucker Mann married in 2008, and she and her wife are parents to three boys, ages five, three and one. “With two busy careers, we do a lot of balancing, but we spend every second we can with them. We just have a great time together.”

Jo NatauriWomen in the work force need to make an effort not to be so hard on themselves, says Jo Natauri, a partner at Goldman Sachs. “You have to accept that you won’t be functioning at 100% in all aspects of your life all the time. Sometimes you are a 100% mother or wife, and sometimes you’re 100% at your job, but often it will be somewhere in between. You have to be ok with pushing and pulling levers in your life, rather than going full bore on all of them at the same time. Frankly it’s a balance you have to acknowledge irrespective of your gender.”

Intersection of Healthcare and Finance

During her time as an undergrad at the University of Virginia, Natauri’s interests shifted from pursuing a career practicing medicine to one in finance. Working with a quadriplegic while in school, she was struck by the many difficulties he was having obtaining adequate medical care, as well as the financial means to cover it. “Seeing an accomplished individual still having these issues changed my course. I realized I wanted to be involved in healthcare in a meaningful way on the business side.”

Because of previous coursework, she had the flexibility to earn a degree in both economics and biology, and went into investment banking. Her plan when she started in 1998 was to spend time learning and understanding the business side and then eventually transition into policy, but instead she has spent her entire career in various roles in the healthcare business. She started at Goldman in 2006 as a vice president, and became a managing director in 2008 and partner in 2012.

Natauri is excited by her work on transactions in the sector with cutting-edge companies that are focused on helping people and curing diseases. “The altruistic component to the finance I’m doing is really important to me,” she says, “And, due to the profound changes in healthcare, the industry will continue to offer new opportunities.”

Passion = Success

Though Natauri has always felt a passion for the finance industry, she suggests young women who might be considering a career in banking recognize the demands the job may have on personal time. She says though work in investment banking can be all consuming, she likes working with smart people who want to make decisions quickly and produce the best work for clients.

She shares a passion for her work with the other women with whom she interacts in Goldman’s robust mentoring groups. “I was pleasantly surprised when I came here to see how important mentoring is, both formally and informally.”

She finds mentoring particularly helpful in addressing one of the main challenges she sees for women in the industry — the limited number of female role models at the higher levels. “If you haven’t seen a lot of women in senior positions, which I didn’t, you might feel pressured to mimic the few examples you do see instead of forging your own path, which can be challenging if that doesn’t match your personality,” Natauri said. “You have to figure out what success looks like for you, without having the benefit of a large number of role models.”

Natauri knows that success doesn’t come immediately, which also can be challenging when first starting your career. “When you’re young, you are promptly rewarded for good grades and hard work, and then you find when you enter the corporate world that it’s not as linear,” she says. “You have to have patience that your trajectory will take off.”

A Heart for Kids

Natauri spends much of her time away from work with her husband and their three children, ages four, two and one. She was also formerly on the board of a nonprofit organization called Everybody Wins, which she describes as a cross between literacy advocacy and Big Brothers/Big Sisters. The organization brings professionals to low-income schools to mentor and read to kids. “I’m a practical person at heart so I really appreciated its mission of getting busy people involved in an impactful way with the limited time they have available.”

Stephanie SmithCuriosity and a willingness to say “yes” have been the driving forces behind Stephanie Smith’s successful career in the hypercompetitive Wall Street environment.

Smith joined Goldman Sachs in July 1999 at the height of the dot-com boom. Though her background was in marketing, she was drawn in by the interesting work that Goldman was doing in e-commerce and spent five years developing strategy for the business. Then, in 2004, she leveraged the many internal relationships she had formed through networking to pursue a new opportunity in the firm’s Operations Division.

While Operations was not necessarily an expected career change, she was immensely curious about the space. Smith was offered an opportunity to join the Client Onboarding team, which is responsible for creating new accounts for clients across all products traded by the firm. “I was quickly catapulted from being a team member working on projects to leading a team of 20,” she recalls. “I was out of my comfort zone, but loving every minute of it!”

Her next “yes” was to the Credit Operations group. “Again, I had no background in this specific industry but was curious about the product and the business. I realized that even if I didn’t have direct experience, I was highly motivated to learn and excited to dive into the opportunity to try something new,” Smith says. “Ultimately I felt supported by the firm that if it didn’t work out, they would redeploy me. Trying something new was 50% fun and 50% challenge.” She soon rose from her initial regional oversight to managing the global team of over 400 people.

In her current role, Smith is excited to be constantly challenged to learn new regulatory rules, partner with her peers and team to develop implementation strategies and develop ideas that will build operational efficiency in the support of fixed income and derivative products.

She relishes a role that enables her to think strategically about issues such as how the firm should build its technological architecture, what consortiums it should join, and what its response should be to proposed rule changes. “We are working with industry partners and leaders internally on how to scale this business and what technological infrastructures we should put in place to help us in the future.”

She says that many of the current changes are driven by the changing regulatory environment and also because of client demand. “Our clients are looking for more creative ways of generating and preserving revenue, and at Goldman Sachs we continually challenge ourselves to develop solutions that meet their needs.”

Just Say Yes

Smith’s advice, especially for women, is simple. “You have to take a chance and speak up, ask questions and expand your network.” Smith says women have a tendency to opt themselves out – after achieving academic success in school, they tend to withdraw when surrounded by a team of smart people. This manifests itself in staying quiet if you don’t have the perfect answer or know 100 percent about a product or solution.

“I was guilty of opting out early in my career, but by working with mentors over the years I’ve learned that we’re all just trying to figure it out,” Smith says. “The beauty of success is harnessing the power of the team — I bring something to the table, you bring something and collectively we develop an answer.”

And that is the advice she believes young women need to hear as they start their career: to jump in with both feet; take risks; and say yes.

“Even when I didn’t know all the details of what I was asked to do, I trusted my managers and said yes, in spite of the butterflies in my stomach. It wasn’t always easy, but it was always worth it.”

This “yes” mentality, combined with her curiosity, is what has led Smith up the ladder.

Along the way, she has learned valuable lessons about perspective and pivoting. Each success and setback is part of a broader journey and should not be evaluated in isolation.
Smith acknowledges she had roles in which she performed well but didn’t feel sufficiently motivated. However, she notes, “I learned something through every experience that led me to my next step, whether it was because I met new and interesting people or learned about a new line of business.”

She says she is most proud of her opportunity and ability to change course in her career. Smith remarks, “I joined the firm in the Securities Division headed in one path, then pivoted to Operations where I was heading down the path of being a strategic individual contributor, and then I pivoted again to management. That’s the beauty of Goldman Sachs — it doesn’t matter where you start, you have the ability to remake yourself multiple times throughout your career.”

Mentoring Emerging Leaders

Smith is active in the firm’s Emerging Leaders Program, which identifies up-and-coming diverse leaders within the firm and offers a network where they can receive coaching and establish informal and formal mentoring relationships.

While she is now able to speak about successfully navigating the firm, she didn’t arrive understanding the rules of the road, some of which she attributes to her background as a first generation immigrant.

“I didn’t know what to expect or how to navigate Wall Street,” she says, adding that although she worked extremely hard during her first couple of years and achieved success, her exposure and impact were limited because she kept her head down. “I assumed that if I worked hard, someone would recognize me, but it wasn’t until one of my managers challenged me to be more vocal and develop my network that my career took off.”

Smith is sure to share her advice across the spectrum of diversity found at Goldman Sachs, be it racial, gender, sexual orientation or cultural. “By celebrating our diversity, we create a more cohesive firm that makes us more effective in our day jobs.”

Goldman Sachs also values diversity outside of work. The firm sponsors and partners with several successful organizations that promote the development of diverse talent. Smith currently serves on the board of one such organization, Council of Urban Professionals (CUP). Founded in 2007, this non-profit’s mission is to connect, empower and mobilize the next generation of diverse business and civic leaders in financial services, legal, media, entertainment and both non-profit and public sectors.

“I love CUP because it allows us to supplement our leadership development as a firm. We can create networks and informal connections between Goldman Sachs professionals and our peers in the industry.”

Outside of work, Smith spends time with her husband and two sons, whom she says keep her grounded and focused.

Gmelich Justin“Embracing diversity is like a subway car — it should run underneath everything you do.” Justin Gmelich, who has been with Goldman Sachs for 17 years and was named partner in 2004, practices what he preaches bringing his devotion to diversity to both the workplace and to his family and life experiences.

The father of six, including four daughters, Gmelich is intimately familiar with the dynamics of diversity. He understands the opportunities and challenges ahead for his own daughters in the workplace, drawing from his personal experience and the insight from his wife, a former mortgage bond trader, and sister, who also works on Wall Street.

“This awareness definitely weighs on how I think about the world and what I’d like to see happen on Wall Street in general, and at Goldman Sachs in particular,” Gmelich says.

“Building a better framework to get the most out of the organization requires a different viewpoint around diversity. I’m keenly aware of the dynamics at Goldman and committed to working to bolster our culture and atmosphere to allow all our people to succeed.”

Starting Them Young

As part of Gmelich’s passion for education, he and his wife have invested both time and energy in creating the next generation of leaders.

They developed a scholarship program in their son’s name to fund private education for at-risk kids through high school. The program has resulted in more than three dozen graduates around the country.
These philanthropic endeavors migrated into the development of a need-blind STEM high school, Trinity Hall in Monmouth, N.J. Their oldest daughter, a sophomore, is part of the inaugural class.

Gmelich says that the goal of the high school is to change the way our society teaches girls about their job opportunities. “There’s some cultural bias that steers young women away from rigorous quantitative career paths,” he says, adding that Trinity Hall focuses on coding, physics, math and other skills needed to succeed in STEM careers.

Mentoring at Work

This allegiance to raising up the next generation of successful women is complemented by his current work at Goldman Sachs. “I wear the hat at work and at home,” he says.

To that end, he is active in a program at Goldman Sachs called the Women’s Trader Initiative, which he says is meant to demystify the trading function, as well as provide support and sponsorship for women traders in a department where there are fewer female role models.

He says that his goal as a mentor is to be involved in people’s careers by acting as a sounding board. “The best traders are those who can learn from other people — if you’re an effective mentor, you’re trying to prevent your mentees from making the same mistakes you might have made. I think it creates empathy when you share your own war stories of how best to navigate the job.”

Over the years Gmelich has found that one secret to career success is to embrace the tough conversations and seek appropriate feedback. “Many of the most successful people in the organization are the ones who want to spend 55 minutes of a 60 minute feedback session knowing what they can do better. That’s what makes people grow and develop.”

He says that it’s the obligation of mentors to offer that feedback through the lens of constructive criticism. “We can disagree but we don’t have to be disagreeable.”

Gmelich knows that the best way for leaders to advance those conversations is to underscore the importance of communication and accessibility “You have to use the type of mitigating language that lets people know they can speak their mind, by setting up a communication system where people are comfortable coming to you early and often.”

One way to nurture that feeling of trust is for leaders to show vulnerability and empathy, so that colleagues can see that even if he has a senior role, he’s overcome challenges in his career like anyone else.

“There’s a lot of humanity around that,” he says. “Empathy really matters and whether the recipient agrees with your perception or not, they appreciate that you are trying to give visibility to their career – someone is thinking about how to help them succeed.”

Diversity Must Be Omnipresent

Gmelich doesn’t believe in the common perception that the benefit of diversity advocacy goes to those who receive it. “We mistake the beneficiary,” he says. “With socioeconomic leveling I believe those who benefit equally are those who are getting the exposure to different viewpoints when we open the door.”

He says that when you look around Goldman Sachs, the decision-making process is strengthened when diverse groups actively participate and bring new approaches and perspectives to solving traditional problems. “It’s critical for any organization to realize that.”

As Gmelich demonstrates through his personal and professional life, diversity isn’t a switch you can flip on and off. “You have to practice what you preach in every aspect of your life.”

He advocates that those who want to expand their world spend time volunteering, whether at a high school or another non-profit that speaks to them.

“The more you do it, the better you get,” he says. “When I think about the interplay between my diversity work at Goldman Sachs and my philanthropic endeavors, you could say I’m a believer, both on and off the job.”

Mass alison“Clients want to do business with people they like and trust, and you can only build trust over a long period of time,” says Goldman Sachs’ Alison Mass.

Mass began her career in the fast-paced industry at Drexel Burnham after earning her MBA in 1981 from New York University. Then in 1990, Mass went to a competitor before joining Goldman Sachs in 2001 as a partner.

“I’ve been fortunate to have had the same client base for most of my career, and have seen the private equity industry grow almost from inception,” she says, recalling that when she started in the 1980s, there were few funds over $1 billion. “I’ve been able to grow with my clients and invest in relationships that span decades. It’s been a privilege to watch private equity firms evolve over that period of time. Most professionals don’t ever get that kind of an opportunity.”

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Welcome to The Glass Hammer’s “Women in Tech” month! We will be celebrating successful women in technology all month long!

Jo Hannaford has been in Technology for 24 years, and thinks of herself as fortunate for having the opportunity to pursue a career which she enjoys.

“Technology is a fast-changing environment,” she explained, “I have learned to act positively when faced with uncertainty. Embrace new opportunities and look forward to the new experiences.”

Career in Technology

Hannaford was always drawn toward technology, and when she earned a First Class Honours degree in Computer Science, she validated her interest in the field with her talent and skill. She had an ‘apprentice’ attitude to her early career – looking for opportunities to learn new technical disciplines and gain knowledge.

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Paul ArrojoThe Glass Hammer is celebrating Hispanic Heritage Month by featuring profiles of Hispanic Women Business Leaders all week long!

“Throughout my career, I could have taken the easy road, but I’m proud of myself for accepting a challenge,” says Paula Arrojo, managing director and private wealth advisor in the Investment Management Division at Goldman Sachs. “If you have good reasons to want to do something different or innovative and the risk is well articulated, Goldman values that ambition and desire to move forward,” she says.

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stephanie hui“Earlier in my career, I was more reserved about expressing my views,” said Stephanie Hui, head of the Merchant Banking Division in Asia Pacific Ex-Japan at Goldman Sachs.

“But over time, I realized we are in the business of taking calculated risks and just keeping my head down to produce top quality work while hoping others would notice would not make me a leader. Instead, I would have to effectively and respectfully influence outcome. I learned that being vocal in the right context is important,” she added.

Hui noted that being a Chinese woman who grew up in a conservative family in Hong Kong certainly influenced her professionally, but that finding her voice has definitely had a positive impact on her career.

Career Journey

Hui joined Goldman Sachs in the Principal Investment Area (“PIA”) as an analyst in New York after graduating from Harvard College in 1995 with a biology degree.

“At first,” she said, “This was supposed to be a short stint before graduate school, but I ended up staying, leaving and then returning again. Now, I am going onto my 18th year at the firm.”

After spending her first two years at Goldman Sachs in the New York office, Hui transferred to the Hong Kong office in 1997 for a year to be with her family and also to witness the handover of Hong Kong. Once this year was completed, Hui returned to the United States to earn her MBA at Harvard Business School.

“There, I met my husband and upon graduation, we both decided to return to Hong Kong to live and work,” Hui continued. “It was natural for me to seek out Goldman Sachs, since I wanted to continue to do private equity. Goldman Sachs’ Principal Investment Area was a pioneer in the field globally, but particularly in Asia, and I had an excellent analyst experience.”

Hui was promoted to Executive Director, and in 2010, to partner. In 2012 she became the Co-Head of the Merchant Banking Division for Asia ex-Japan. “I am proud of being trusted to run a leading private equity business in Asia with a multi-billion dollar portfolio that continues to grow. I am also most proud of the team that we have developed and built,” Hui explained.

She added, “We have talented individuals who have a passion for investing, a strong desire to achieve excellence, and are just good and fun people. Being shoulder-to-shoulder in the trenches with my esteemed colleagues makes each day a new and exciting adventure.”

According to Hui, one of the most exciting aspects of her job is working in the epicenter of economic growth. “Our job is to go around the region, sometimes to remote areas, meeting with entrepreneurs and searching for the next exciting company that would become the sector winner. There is never a dull moment,” she said.

Women in Private Equity

Hui indicated that from her experience, the most successful investors in private equity tend to be those who have had longevity in the industry and have witnessed many boom and bust cycles. This is one reason, she noted, that funds don’t have a lot of people movement. “Since teams are lean, recruiting at the junior level is sporadic and tends to be done via informal referral. Hence, to date, few women have been hired into the industry,” Hui explained.

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