Tag Archive for: executive presence

The Key to Executive Presence: Emotional Intelligence

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leadership coachIn today’s complex business landscape, leadership is no longer just about making decisions or commanding authority. A vital component of successful leadership is executive presence—the ability to inspire confidence, project authority, and lead effectively. But at the core of executive presence lies a less tangible yet critical skill: emotional intelligence (EI). The ability to understand and manage emotions—both one’s own and those of others—plays a fundamental role in how leaders project gravitas, communicate, and connect with others.

In this article, we’ll explore why emotional intelligence is essential for executive presence and examine insights from prominent authors and researchers on the subject and share with you their work so that you can choose your own adventure on your own leadership development. If you are a leader who wants to work with one of theglasshammer.com’s executive or leadership coaches on this very topic of executive presence or gravitas- we have a range of professional coaches to choose from. Book here for an exploratory chat with Nicki our head coach and she can tell you more about pricing and who in the cadre would best suit your needs (and level).

What is Executive Presence?

Executive presence is often described as the combination of gravitas, communication skills, and appearance that enables a leader to command attention and influence others. Here are the academics and authors who have opined over the past twenty years on how to have executive presence and what it actually is since for many years, it was merely a thinly guised call for women to assimilate to legacy male behavior.

Sylvia Ann Hewlett, in her book “Executive Presence: The Missing Link Between Merit and Success,” defines executive presence as “the ability to project gravitas—confidence, poise under pressure, decisiveness; communication—speaking skills, assertiveness, and the ability to read an audience; and appearance.” While these elements are crucial, they are deeply influenced by a leader’s emotional intelligence.

Daniel Goleman, one of the foremost authorities on emotional intelligence, argues that leadership success is more about emotional intelligence than technical skills. In his seminal work, “Emotional Intelligence: Why It Can Matter More Than IQ,” Goleman explains that emotionally intelligent leaders can manage their own emotions, navigate social complexities, and make better decisions. All of these skills are fundamental to projecting executive presence.

Goleman’s emotional intelligence framework comprises four domains and twelve competencies, which directly enhance executive presence:

  1. Self-awareness: The ability to recognize and understand your own emotions. Leaders who are self-aware can stay calm under pressure, a critical aspect of gravitas.
  2. Self-management: The ability to control or redirect disruptive emotions. This helps leaders project confidence and poise, even in challenging situations.
  3. Social awareness: Including the competencies of empathy and organizational awareness, it’s the ability to understand the emotions of others and reading the dynamics at play within groups. Empathy enhances communication and helps leaders build strong relationships.
  4. Relationship management: Proficiency in managing relationships and building networks. This is key to engaging stakeholders and influencing decisions.
Gravitas and Emotional Intelligence

Gravitas—the ability to command respect and inspire trust—is one of the most important elements of executive presence. However, true gravitas doesn’t come from being domineering or aloof. It comes from a place of self-assurance, empathy, and calmness, all of which are rooted in emotional intelligence.

Rebecca Newton, author of “Authentic Gravitas: Who Stands Out and Why,” highlights that authentic gravitas is about “the ability to lead and inspire others while remaining true to yourself.” This authenticity comes from emotional intelligence, particularly self-awareness and empathy. Leaders who are in tune with their emotions and those of others are better able to manage conflict, make thoughtful decisions, and create a sense of trust and stability—all hallmarks of gravitas. Theglasshammer.com endorses this source and is a book that is often recommended when we coach executives looking for some practical “how to” ideas as it doesn’t focus on superficial traits like power posturing or image management. Instead, Newton argues that true gravitas comes from within and is grounded in substance, credibility, and the ability to connect with others.

Key Themes:

  1. Gravitas Redefined: Newton redefines gravitas as the ability to be taken seriously, inspire trust, and influence others, not through dominance or authority, but through authenticity and meaningful contributions.
  2. Authenticity Over Image: The book emphasizes that authentic gravitas doesn’t come from mimicking traditional leadership traits or projecting a certain image. Instead, it is about being genuine, confident in your knowledge, and willing to listen and engage with others openly.
  3. Building Gravitas: The author outlines how leaders can develop gravitas by aligning their actions with their values, building emotional intelligence, and developing deeper expertise in their areas of focus.
  4. Connection and Credibility: Newton highlights that gravitas also involves the ability to build strong relationships and communicate effectively. Leaders with authentic gravitas engage with people at all levels, show empathy, and remain composed under pressure.
  5. Impact and Influence: True gravitas leads to lasting influence. Leaders who embody this trait inspire others, foster collaboration, and create environments where people are more willing to follow their guidance and vision.
Communication and Emotional Intelligence

Effective communication is another core pillar of executive presence. Leaders with strong emotional intelligence are better communicators because they can tailor their message to resonate with different audiences and navigate difficult conversations with ease.

Amy Cuddy, in her book “Presence: Bringing Your Boldest Self to Your Biggest Challenges,” emphasizes that leaders who exhibit presence communicate in a way that makes others feel understood and valued. Emotional intelligence enhances a leader’s ability to read the room, adapt their communication style, and respond with empathy—critical skills for projecting authority and trustworthiness.

Emotional intelligence also helps leaders master nonverbal communication, a key aspect of executive presence. Research by Carol Kinsey Goman, author of “The Silent Language of Leaders,” shows that emotionally intelligent leaders use body language effectively to project confidence, openness, and authority. Goman argues that “leaders who are aware of the nonverbal cues they send and how they align with their words are perceived as more authentic and trustworthy.”

Empathy and Connection

While gravitas and communication help leaders project authority, empathy is what enables them to connect with others. Executive presence is not just about being seen as capable; it’s about making others feel heard, understood, and respected. This is where emotional intelligence truly shines.

Emotional Intelligence as the Foundation of Executive Presence

While executive presence is often associated with outward behaviors—how one speaks, dresses, or carries themselves—its true foundation lies in emotional intelligence. Leaders who possess high emotional intelligence can project gravitas, communicate effectively, and connect with others on a deeper level. They are self-aware, empathetic, and composed under pressure, all of which are essential traits for cultivating executive presence. By cultivating emotional intelligence, leaders can develop a more authentic, impactful executive presence that resonates with others and drives lasting success.

By Nicki Gilmour, executive leadership coach and founder and CEO of theglasshammer.com

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Are Women and Men Different When It Comes to Executive Presence?

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Guest Contributed by Suzanne Bates

Novelist Stephen King once said “The fundamental difference between the sexes is this: men make assumptions, but women rarely do.” That’s often proven out in business. Many women have been reluctant to put up their hands for a new role until they have felt ready, while many men have assumed they are ready now.

However, new research is bucking conventional ways of thinking about the difference between women. When it comes to perceptions of women’s executive presence, there are few real differences between women and men, especially their ability to engage, inspire align and drive results.

A breakthrough model based on the research into executive presence explains why it matters to both men and women. Drawing from studies in English language from around the world, in disciplines ranging from leadership and management theory to psychology, social action theory, communication, philosophy and ethics over several decades, a modern view of leadership presence has emerged. It takes includes qualities that have never been measured in other models, especially qualities of character.

It turns out there are 15 qualities that are essential, in three dimensions: Character, Substance and Style. Executive presence is about a lot more than a designer suit, or a great presentation. Perceptions of qualities like Authenticity, Concern, Confidence, Humility, Resonance, and Integrity determine our influence and impact.

Bates Communication, EP Model

In a happy surprise, aggregate data shows differences in executive presence between men and women aren’t even as significant as they are among women. Think about it. Women, like men, come from different backgrounds, cultures, and are influenced by many things, from their upbringing, to the type of job and industry they choose, and he people who have influenced them.

The question is if women are different, what does it mean to help them advance to the C-Suite? Let’s look at data on how supervisors view women, since the boss’s view certainly counts. It turns out there are not statistically significant differences between how supervisors rated men and women, certainly not enough to hold them back. In fact, supervisors rate women on average higher in Appearance, defined as looking the part and bringing energy and vitality into the room.

We aren’t saying there aren’t any differences, only that alone they aren’t enough to explain what’s keeping women from moving ahead in their careers. There are other factors – gender bias still exists in the workplace, though it may be abating. Women don’t always feel that confident, as many popular books have documented.

However, we have some surprising news in that category. Most popular books have defined confidence as self-efficacy – the feeling inside we have that “I can do it”. In our model we define it as how others view a leader’s ability to make the tough calls, promote timely decision making, and hold herself and others accountable. When we look at it that way again, there is not much difference between women and men, except on one question out of six.

Still there’s no denying the facts about promotions. Study after study shows women are struggling to advance to senior management. For instance, a 2014 Grant Thornton International Business Report documented that the proportion of women in senior roles globally was stuck at 24%, the same as 2013, 2009 and 2007 (the numbers were even worse in 2011 and 2012, when women were hard hit by the global economic crisis).

At the same time, during this period, Fortune 500 companies invested billions to help women advance. Why aren’t these programs working? We think it’s because however well-meaning, most women’s programs see women as a homogenous group. What evolved were one-size-fits-all approaches that don’t work.

Imagine two women, Jane and Dana, working for the same company. If both of them had the benefit of an individual assessment, the Bates Executive Presence Index (ExPI), they would have very different profiles. Jane is high in assertiveness – able to get issues on the table and make them discussable. Dana is low in this quality. The same course, on negotiation, or assertiveness, might help Dana but would waste Jane’s time and potentially lead her astray, to overexert a strength instead of working on other areas, like Concern or Resonance.

What’s desperately needed is a new approach to women’s development. We need to look at women as individuals. Now, using assessment, we can provide women and men with accurate data and measurement, and relevant advice. They can see out the advice of coaches and mentors and take course specific to their needs. This can help them get beyond frustrating inflection points in their careers.

Our advice for women is to ask for individual assessment, and then, seek professional feedback, and be open to advice from trusted sources. We also advise many organizations on how to evolve their women’s programs to take a thoughtful approach to innovation. Women and the organizations that have women’s networks should not abandon them, but look at them as networking opportunities. It’s time to shake up the status quo, and figure out how to help each woman become all she can be.

Author bio:
Suzanne Bates is CEO of Bates Communications, a firm that advises senior executive leaders in executive presence and communicative leadership. She’s a speaker, coach and author of five books, including All the Leader You Can Be, the Science of Achieving Extraordinary Executive Presence (McGraw Hill, March 2016). To take a complimentary, pre-assessment questionnaire that will help you appreciate how the Bates Executive Model is relevant to you, go to Alltheleaderbook.com

Guest Contributions are not necessarily the opinions and views of theglasshammer.com

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Building Executive Presence with Your Professional Bio

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People around a laptopYour professional bio is often the first impression you make when it comes to your executive presence. So how do you get the words right, before you even speak a word?

“Your bio is a strategic play and should be treated as such. A bio can help you get hired, gain visibility, and win you serious respect,” writes Meredith Fineman in the Harvard Business Review, advising from her work on personal branding.

Here’s insight into how you can overcome mistakes that undermine the impact of professional bios and achieve executive presence with yours.

AVOIDING COMMON MISTAKES

Be Consistent Across Platforms

Look at every place your bio appears as a potential touchpoint for elevating your profile and career, and make it the same message. Fineman finds that a big mistake is lack of consistency across platforms. She writes, “If a journalist or recruiter cannot figure out who you are in under 30 seconds (because you have six different bios in six different places), you’ve lost your chance.”

Fineman recommends that everyone have a consistent two-line bio, short bio, and long bio. When it comes to the short versions, she advises to find the 15-second version of yourself professionally, “Think of it as trying to give your bio as an elevator pitch.”

Keep It Fresh

If you’re not updating your bio every six months, then you’re at risk of letting it go stale. Even if your position stays the same, you can reflect new achievements or experiences you’ve collected. Fineman recommends to set a calender reminder.

Use Your Last Name

It sounds more professional and carries more gravitas than your first name when linked to accomplishments.

Use Active Voice & Verbs

Research has identified significant differences between how men and women talk about their career accomplishments (women tend to understate them), and suggests that women can enhance their executive presence by ensuring confident expression about their accomplishments. The bio is an opportunity to do this in writing.

Fineman writes, “When someone has used the passive voice in their bio, it always feels to me like they’re trying to downplay their achievements. The point of your bio is to emphasize your achievements.”

She recommends to eliminate soft language like “trying to” or “attempting to” when speaking about current efforts. “That makes it sound like you’ve already failed. Remove it. You are not attempting to do it, you are doing it.”

Include Selective Achievements & Expand on Them

Your bio is an opportunity to choose your strongest achievements, purposefully include them, and convey what’s so compelling about them. Fineman argues you can’t do that with a list.

Being selective about achievements you include and put meat on them, while drawing in passions. Fineman advises, “This is a professional bio, so while you can include your hobbies, choose carefully and be straightforward rather than coy.”

Include Links To Outcomes & Actions

Treat your bio as a showcase for your work, and make it easily accessible – press releases about awards, pieces you’ve written, published results of your work, visible outcomes. Equally if there’s a call-to-action possibility, such as booking you to speak at an event, link it.

GOING FURTHER – CREATING EXECUTIVE PRESENCE

Beyond getting basics right, your bio is an opportunity to convey your executive presence. This may be especially important for women because executive presence is in the eye of the beholder and it’s more likely to be conferred upon men.

In an article entitled Executive and Board Candidate Bios: Executive Presence on Display, Paula Aisnof, Principal & Founder of Yellow Brick Path, shares perspective on how you can.

Try asking these questions.

Could I change the name & mistake it for somebody else?

Aisnof comments that most corporate bios are highly undifferentiated, providing little insight into the person behind the words, “Change the names and locations and those bios could be about 80% of executives.”

A good way to avoid this is to immerse yourself into creating your bio, whether you’re writing it. When leaders hands-off delegate their bio, they delegate their personal brand. Aisnof writes,“One reason for the overwhelmingly blandness is that bios are frequently written by third parties who do not necessarily understand the executive’s story or the targeted audience.”

If you want your bio to be involving, get involved with it.

Does it tell a story that builds my executive presence?

“Whether used for business purposes, for advancing an executive’s visibility through professional or community activities, or for job search,” writes Aisnof, “executives these days must reach beyond being a commodity in an overcrowded market of similarly accomplished peers.”

Her advice is that bios need to have a story that “entices the reader to want to get to know the executive personally and understand his or her unique talents and value.”

Harness the persuasive power of storytelling for your personal brand. This doesn’t mean turning your bio into a mini-novel or downgrading its professionalism. It means ensuring your bio reflects an engaging narrative of how your achievements, experience, and journey reflect your unique talents and value. Does it tell a story about how you’re a thought leader? Strategic foresight and execution has been identified as one of the seven skills you need to thrive in the C-suite.

Does the first paragraph bring me to life as an executive?

Aisnof advices, “The bio should immediately and accurately create a picture of the person being described, portray a person with distinguishing capabilities and qualities, and communicate the subject’s level of authority, responsibility, and expertise.”

Do you know what motivates you, what makes you excellent at what you do, why people like to work with you, and what others say about you? Aisnof has previously found that an executive brand comes down to “essense factor – who they are”, “guru factor – what they know”, and “star factor – what they do and how they do it.”

Have I given compelling and differentiating specifics?

Emphasize specifics, not generics. Don’t highlight “leadership skills”. Instead, demonstrate what makes you a remarkable leader.

“It is the specifics that set the executive apart from other great leaders and outstanding communicators,” writes Aisnof. In the best bios, the reader will come to the conclusion that the executive is exceptional based on the information presented rather than being told by the executive that he or she is great.”

The same goes for accomplishments. Aisnof urges, “These should be earthshaking, company-saving, award winning events supported by quantitative results where possible and be related to the interests of the targeted audience,” without disclosing sensitive corporate or client information.

Is this a board candidate bio?

If so, then Aisnof recommends including: any boards – including non-profit on which you already have served; reflecting any corporate, civic, or charitable-focused leadership roles that demonstrate ability to guide an organization; any awards especially outside your company that have recognized your accomplishments; and any media coverage, publications, or speaking appearances. Ask from the selection committee perspective: “What is the most important and differentiating contribution the executive would be making to the group?”

When embraced, managing your bio can be part of strategically managing your career advancement.

By Aimee Hansen

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