Tag Archive for: career advice

Latina Leadership: Will Companies Ever Catch On?

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By Aimee Hansen

Image via Shutterstock

Image via Shutterstock

If you scan Fortune’s 50 Most Powerful Women in 2016, you will be hard-pressed to find a Latina executive, amidst an overall drop in female CEOs to 4% in the Fortune 500 in 2016.

According to a 2016 report from the American Association of University Women (AAUW), Hispanic women make up 6% of the workforce but only 1.3% of senior-level executive roles in the private sector.

According to the Heidrick & Struggles Board Monitor, “the share of new board appointments for Hispanics (male/female) remained flat for the seventh consecutive year” across the Fortune 500. 4.7% of new directors on average are Hispanic each year, and only 4.0% in 2015.

What makes this even more striking is that new director appointments reached a seven-year high in 2015 (up by 60 appointments from 2014), and women appointments stagnated too. During a recent record (and opportunity) year for new appointments, diversity lost out.

The report indicates a resurgence of selecting new board members from “the usual suspects” (sitting and retired CEOs and CFOs took 73.2% of new seats). Only nine of the Fortune 500 CEOs were Hispanic in 2015, which doesn’t bode well for diversity if the “usual suspects” continue as the primary candidate pool for board appointments.

Meanwhile, a Mercer report predicts female representation at executive level in Latin America to out-pace North America by 2025, rising from 17% (2015) to 44% (2025).

A Perplexing Incongruence

The glaring elephant in the room is that the population, and consumer purchasing power, is rapidly changing, and Fortune 500 boardroom composition shows little proof of catching on.

The gap in representation of Hispanics in corporate leadership has the potential to create a dangerous gap in diversity of thought and insight, driving a deeper wedge between business leadership and consumer composition. Hispanic purchasing power was projected to have increased in the U.S. by 50% from 2010 ($1.0 trillion) to 2015 ($1.5 trillion).

Not only are Hispanics the largest ethnic minority in the country, but according to the government report “Fulfilling America’s Future: Latinas in the U.S., 2015”, 1 in 5 women and 1 in 4 female students are Latina.

Entrepreneurial Power

Scan the entrepreneurial landscape, and you’ll find a different picture: women are the new face of entrepreneurship, and Latinas are playing a strong role in leading that change.

According to the 2016 State of Women-Owned Businesses Report, there are an estimated 11.3 million women-owned businesses in the U.S., a number which has grown five times faster (45% increase) than the national average (9% increase) over the past nine years.

Nearly 8 out of 10 new women-owned businesses launched since 2007 (2.8 of 3.5 million) have been started by women of color, with the greatest growth among Latinas.

According to the report: “As of 2016, there are just under 1.9 million Latina-owned firms, employing 550,400 workers and generating $97 billion in revenues. Between 2007 and 2016, the number of Latina-owned firms increased by 137% – the highest increase seen among minority women-owned firms.” Trending back 18 years, the 2015 report showed that the number of Latina owned businesses has increased by 224%.

Make no mistake. Latina women are carving their own paths to business leadership.

Playing Down ‘Being Latina’

As the AAUW report authors state, “There is no monolithic ‘women’s experience’ of leadership. Women always have a race and an ethnicity, so a discussion about gender without reference to race and ethnicity (or vice versa) is simplistic and can be misleading.”

A recent Latina@Work study of over 1,000 Latina professional women released by People en Español, sought to understand the experience of Latina women in today’s corporate workplace.

The report found that, “As trailblazers among their families, they are simultaneously breaking cultural barriers and managing cultural expectations, which results in a feeling of ‘otherness’ both at work and at home.”

In the study, 80% of women agreed that “At work, I want to be seen as who I really am, including being Latina.” But many of the women struggled with managing how they are perceived at work, including not being seen as “too Latina.”

Women played down their accent and played up their university degrees. They also moderated appearance more than average. 31% reported having to dress more conservatively than co-workers to be taken seriously (versus 21% of non-hispanic Caucasian women), and 35% reported feeling the way they styled their hair impacted their success at work (versus 25%).

Hispanic women were also twice as likely to agree they have to work twice as hard because of their cultural background.

Intersectionality of Barriers

Latinas and Black women are the most underrepresented at senior leadership levels.

The AAUW report highlighted the intersectionality of barriers and bias: “Not only do women of color confront race and ethnic discrimination that white women do not face, they also experience gender bias differently than white women do—and they experience racial bias differently than do the men in their racial or ethnic group.”

Latinas have a unique set of preconceived biases around leadership perception. For example, “among college and university faculty, Latinas who behave assertively risk being seen as ‘angry’ or ‘emotional,’ even when they reported that they were not angry—they just weren’t deferential.”

According to the report, 60 percent of faculty Latinas reported a backlash against expressing anger, and they tended to shoulder most of the office housework.

As feminist and media-challenger Kat Lazo reflected to The Huffington Post, prominent and narrow media stereotypes have the ability to damage both perception and self-perception, and reinforce barriers to leadership: “What we see in the media right now is a limited version of our humanity.” Lazo stated, “So we internalize these messages and we put limits to who we can be in terms of our professions, in terms of our own identity.”

But nothing is one-dimensional. Lazo highlights that even “Latinx” (a gender neutral alternative) have to check their own privilege.

Amplifying Leadership Presence

In a Latinas Think Big article about developing and amplifying leadership presence, Sandra Tibbs, founder and CEO of Neverest Solutions, writes about cultivating and amplifying leadership presence:

Find your authentic leadership voice – Navigate through the stereotypes, cultural scripts, biases and arising inner conflicts to embrace your whole story and find your own voice.

Create a shared sphere of influence – Cultivate a sphere where listening and connection leads to stronger, and more influential, leadership.

Build resilience in yourself and others – Something every Latina leader will do as she challenges the status quo, and can help to nurture in others.

Tibbs writes about Latina leaders who own their presence: “They are irrefutable leaders who have a presence about them that is unique, authentic and strong. They know exactly who they are, and what impact they want to have. And, they don’t apologize for either. Their leadership presence enables them to overcome stereotypes, biases and even their inner obstacles so they can devote all of themselves to designing the lives they want.”

It is strongly evidenced that Latinas will keep on unapologetically rising to lead business, with or without that coveted access pass from the Fortune 500.

The choice for the corporate world when it comes to cultivating Latina participation in leadership would appear to be this: either catch on, or inevitably you’ll be playing catch up

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Empowering Future Women Starts Today by Empowering Ourselves

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woman sitting at deskThe business world is still dominated by men. Sure, we’ve made inroads into the executive level, but we fill few seats — especially in the science field and the corner office.

Yet the statistics tell another story. Not only are we keeping pace with men in the boardroom, but we also run circles around them. Last year, Philadelphia venture capital firm First Round Capital unveiled findings that startup firms featuring at least one woman founder outperform those with solely male founding teams by 63 percent. And women play roles in the upper echelons of First Round’s 10 most valuable companies.

To vault forward in science (or any industry, for that matter), we need to look differently at leadership and our gender. Men and women aren’t wired the same, and to get where I am today, I’ve had to do things that don’t necessarily come naturally.

Women as Pioneers

Women leaders are trailblazers — the more we assert ourselves as leaders, the more other women will follow.

I didn’t realize I was breaking new ground until my daughter, a recent college graduate, said to me: “Mom, you know something? You’re a pioneer. When you were rising throughout the leadership ranks in the ’80s and early ’90s, the ratio of women leaders to men leaders was extremely low.”

She told me that a professor of hers had asked the students to raise their hands if their mothers held a senior leadership role in a company. Out of nearly 50 students in my daughter’s class, she was the only one whose hand went up. She told me, “Mom, you are a unicorn.” I never looked at myself that way. And personally, it meant so much to me to know that I stood out in her mind and had such a deep impact.

As women, we’re still dismissed on the basis of our emotional, connected nature. And our people-centered leadership styles are looked down upon by men — the very people who are often making the decisions about promotions and hiring.

Men vs. Women

Looking back on my career, I know there are some things I could have and should have adjusted that would have made it easier to advance. Growing up with only brothers, I believed I had a leg up on many other aspiring female professionals. But in terms of business, I didn’t really know the difference between a man and a woman. I thought, “I’m just a different sex, but we’re all equal.”

That thinking is a bit backward — even in today’s diverse world. Men and women behave and act differently in every situation. And as professional women, we need to embrace this fact and work it to our advantage. Back when I entered my field, I didn’t really take note of my female tendencies, and I strongly believe it may have held me back.

Leveraging Our Strengths

By nature, we aren’t nearly as boastful as men. We often recognize people around us as opposed to recognizing ourselves. But we need to be able to talk the talk and walk the walk. We need to sell ourselves as strong thinkers and business leaders.

We need to understand our value and make sure we can represent it correctly, whether it’s in front of a board of directors or our senior management. In general, we’re not programmed this way in our DNA, so we need to recognize how important this is and show our value in every aspect of our jobs.

We are much more conscious of physical responsibility and the people element in business and life. Women in a business setting will often say, “How are you doing, and how can I help?” We won’t find a man doing that.

And we don’t need to hear that we’re better than men. We need to know that we’re different and that in certain roles, that difference makes us stronger and “better.” Of course, the opposite is true, too; men are better than us at some jobs.

But we need to think about where our strengths are and leverage those advantages. Recognizing this will put us in front of investors and business leaders and boost our careers.

Our Path Forward

What can we do to build upon the foundation set by our predecessors and ensure that future women will carry on to greater success?

1. We have to work twice as hard as men. This is not only because we’re trying to overcome some of our natural tendencies, but also because it’s still a male-dominated world.

2. We need to be more selfish. We’re raised to be selfless; we don’t think of ourselves first. But speaking louder is the only way we’ll break into the boardroom. In a room full of men, we need to be heard.

3. We have to assume we’re all the same and that we deserve the same treatment. We should take more risks and wait until someone says “no” rather than avoid confrontation. Sure, we ask for more responsibility. But we don’t ask for or expect a raise or promotion to go along with that added responsibility.

4. We need to cultivate our passions and find a way to make a difference within that arena. Invest in a passion, build a business or project around it, and use it within a brand. It will help us get noticed and stand out in front of a group of men.

5. We need to work together and empower one another to build success among women. Springboard Enterprises is a great resource for women with an entrepreneurial spirit, and it’s not necessarily just for entrepreneurs — it’s for any woman who wants the firepower to move ahead in business.

We need to be pioneers for other women; it’s the only way to close the gender gap that still exists. The more we assert ourselves as leaders, take risks, and let our passion do the talking, the sooner “our day” will come when we will not only be 50 percent of the population, but also 50 percent of the leaders driving change in the world!

Valerie Palmieri was appointed president and CEO of Vermillion in January 2015 and joined the company in October 2014. She brought with her more than 30 years of experience in the diagnostic laboratory industry, holding sales, operations, and executive leadership positions in laboratory service and consulting organizations.

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Elevate Yourself: How to Articulate Your Value and Advance Your Career in Two Easy Steps

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Image via Shutterstock

Image via Shutterstock

What are your career aspirations? When you’re dreaming about the future, do you see yourself in a bigger role, leading your team to impressive results and having a powerful influence in your company? Then there’s good news. You are the one who can elevate yourself to reach that higher-level position.

It’s true. The leaders who are most successful are the ones who lead themselves and lead others to see them as successful high-achievers worthy of promotion.

Unfortunately, many leaders miss this opportunity. Either they don’t realize how much influence and control they have over their own careers, or they neglect to communicate their value. You can speed up your advancement by taking ownership of your career, knowing your value, and articulating your successes in a way that leads to new opportunities.

Being able to articulate your value is a key tool for success and advancement. Here are the two steps you need to take.

Know Your Value.

Ask yourself these questions:

1. Do I know the impact of my efforts?

2. Have I defined the specific contributions that I’ve made?

3. Can I gracefully, elegantly, and clearly articulate the value that I bring?

If you have difficulty answering these questions, it could be for one of two reasons. One, it may be that you are not adding as much value or making as big a contribution as you would like. If that’s the case, it’s time to rethink your approach so you can be more impactful. Two, it may be that you’re adding plenty of value to your company and even excelling in your role, but you haven’t taken the time to clarify that value in an effective message. If that is the case, it is time to do some wordsmithing and craft the message you can easily share with others to help them see your value.

Either way, whether you are focused on improving your impact or communicating your impact to others, this is an effort that is worth your attention. By knowing and describing your value to others, you will open new doors of opportunity and advancement.

Prove Your Worth.

Once you succeed in identifying and articulating your value, the next step is to prove your worth.

Here are some more questions you can ask yourself:

1. What specific role have I played that created a positive outcome for the company?

2. What outcomes or deliverables have I achieved?

3. What are those roles, outcomes, and deliverables worth?

What you are searching for as you do this analysis are specific metrics: your concrete, measureable results. Look for numbers, percentages, dollar figures and other persuasive metrics that quantify the impact you have made. You’ll know you have proved your worth when you can effectively identify the specific benefits your company has gained as a result of your efforts and achievements.

Remember: when it comes to career advancement, you have more control than you think. Take the time to identify and communicate your value. When you do this for yourself, you’ll increase your confidence and impact. When you share it with others, you’ll elevate yourself into the positions you want.

You really do make an impact. Give yourself the opportunity to be the leader you most want to be by helping others see your value, too.

Howard J. Morgan and Joelle K. Jay, PhD, of the Leadership Research Institute (LRI) are co-authors of THE NEW ADVANTAGE: How Women in Leadership Can Create Win-Wins for Their Companies and Themselves (Praeger / 2016). For more information please visit www.TheNewAdvantageBook.com.

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Why Wanting More at Work Can Be a Good and a Bad Thing

Image via Shutterstock - Business woman/Career Advice

Image via Shutterstock

I am very guilty of living in the future and this can lead to not being 100% engaged in the present. I justify it by saying that I am a good planner who understands that companies don’t build themselves and argue that the power of an arc in anyone’s professional narrative is part of one’s brand. My executive coach (yes, I am an executive coach who has an executive coach, because I can’t say it enough, everyone can benefit from having one) and several close friends might argue that I am a malcontent. We are all right as there is a fine line between strategy and sabotage regarding your own career plans and happiness in life.

It turns out that neuroscience confirms that seeking out new situations is very much a part of what the brain is supposed to do. Neuroscientist Jaak Panskepp argues that of seven core instincts in the human brain (anger, fear, panic-grief, maternal care, pleasure/lust, play, and seeking), seeking is the most important.

Here are three reasons to live in the present:

1) You may actually have what you want professionally (and personally). Write down your ideal life in a realistic way or aspects of it and map that against your situation and you might see you are closer than you think and if not, then you at least can see where some gaps are and then you can go back to seeking, happily.

2) You may not have what you want, but you may have what you need. See above, this mapping exercise can help you see the positive aspects of your current situation. For example, if you have young kids and you want to see them more then weigh up if you really want that job that requires 80% travel.

3) There is a certainty in the present that you cannot guarantee with a future potential job. The devil you know and all that. You can also get real perspective on the situation to know if you need change or if you are forging change for the sake of it.

To be coached by Nicki Gilmour, CEO of theglasshammer and executive coach or by her coach and vetted partner Valerie Cherneski, contact Nicki today on 646 6882318 or nicki@theglasshammer.com

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Vacation Days: How to Negotiate for More PTO

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Vacation Days

Image via Shutterstock

As a smart, powerful woman, you’re used to negotiating. You’ve made your case for a higher salary equal to your peers, and gotten it. You’ve held your own against both male and female colleagues on projects, and won respect because of your fair, level-headed approach. All these reasons, and more, are why you’re on your way up the ladder.

But what about negotiating for other benefits, like vacation days? Assuming that benefits like paid time off are set in stone when you join a new company or are in a bargaining position during your yearly review is just that — an assumption.

You tend to forget about time off as a bargaining chip, but it’s a valuable asset to negotiate for. Next time the opportunity arises, think about how you can position yourself for more vacation time.

The Importance of Vacation

It’s no secret that America is way behind the rest of the world in vacation time when it comes to guaranteed, nation-wide benefits.

Although some firms have great benefits, legally, you aren’t entitled to any vacation days. Compare that to Brazil, where they’re entitled to 30 vacation days a year.

Work burnout is serious and can cause a lot of issues that can be detrimental to your health. Additionally, studies show that burnout subjects have issues managing their emotions, which could make them more vulnerable to depression. You don’t need something like that getting you down after how hard you’ve worked to make it this far.

In the long run, more paid time off could be even more valuable than a pay raise. Here’s how to get more than those guaranteed 10 days of vacation:

1. Negotiate Right Away

If you’re just starting a job, try to negotiate during the interview process. You can tell if the company really wants you and your skill set is in high demand. Use that as a bargaining chip. The more the company wants you, the more likely they’re going to give you that extra vacation —perhaps even more than you were expecting.

2. Know What You Want

Know the number you’re looking for before you go into the meeting. If you’re negotiating for more PTO instead of some sort of raise, figure out how much vacation time would equal the raise you would be getting. If you know what you want, you know you won’t stop until you get it.

3. Do Your Research

Here’s where your networking skills come in. Find out what other people in your industry have done to successfully negotiate – whether it’s a business deal or a PTO negotiation. See what other requests have been granted or denied to employees in your company. How much were they getting on average? This helps you come up with a number and also gives you insider info on how to get what you want.

It also helps to know the boss you’ll be asking for it from. If you have some trusted colleagues, start asking through the grapevine and see if there’s any timing in particular that works best or if there are certain ways to propose it. Knowing more about the boss lets you mold your presentation to be as attractive as possible.

4. Propose the Benefits of Vacation Time

In addition to the various health benefits it offers, vacation can improve your productivity. A study found that for each additional 10 hours of vacation an employee took, their performance ratings improved eight percent. If you show what a good refueling session can really do for your productivity, it’ll give incentive for both you and other employees to get the amount of vacation they need — and for your boss to grant it.

5. Make a Plan

How can your boss say no when you adequately demonstrate that no work will be left undone in your absence? Explain how you plan to work ahead and cover your work. You can even suggest a cross training program.

Cross training makes it easier for people to take vacations because other people are trained on how to do their job. Basically, as a powerful, smart woman, you get your work done before you leave, and anything that pops up while you’re gone will be covered by people you’ve trained to kick butt in your absence.

With jobs covered at any time, it’s easier for you — and other employees — to take the vacations you want. That’s just one of the benefits.

Tell them how it could lead to higher efficiency and productivity, as well as letting employees learn new skills and possibly discovering new talents in their job capabilities. Research stats to back up the benefits of cross training and create a whole presentation so it’s not just about your vacation time. Implementing this program could be beneficial to your career as well.

6. Be Prepared for a “No”

There’s a good chance your boss has a reason to say no, so don’t let it catch you off guard. You know how to prepare for this, so make sure you keep your cool when it happens. Ask if there are any circumstances that would allow more PTO to happen. Try and work together to find some sort of compromise, if there’s one to be made. Find a way to make it happen.

Show that you can get all of your work done before your vacation would even happen. You’re a powerful woman that can get everything done before you leave. If something were to come up while you’re gone, direct the boss towards the couple people you’ve trained to kick butt in your absence. Prepare ahead and make it hard for them to say no.

Time is something you can never get back. While the hassle of negotiations is never fun, this is something you want to take charge and make sure you get it.

By Sarah Landrum

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4 Steps to Put Positive Thinking Into Action for Success At Work

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happy working womenYou’ve heard about the power of positive thinking and the perils of negative thinking, but when it comes to your ability to reach goals or make dreams happen, the polarities of positive and negative thinking may matter less than getting the friction right between them.

In her HBR article, Gabrielle Oettingen, professor of psychology at NYU and University of Hamburg who has studied human motivation for twenty years, suggests that while negative thinking will never deliver you at the doorstep to your next goal, positive thinking – especially in the form of fantasizing about outcomes – hides some dangerous pitfalls that could keep you from the stairs.

Positive Outcome versus Pursuit

Achieving a goal takes some muster in walking the steps to get there. Even if they are small steps, it’s important to energize yourself towards taking them.

In their research paper, Kappes & Oettingen discuss that “positive fantasies do not lead people to anticipate having to exert cumbersome effort. Instead, positive fantasies allow people to embellish idealized paths to idealized future outcomes.”

Imagining yourself having already coasted without obstacle to your goal can be counterproductive. You mentally feel as though you’ve already arrived at your goal in the present moment, so you relax rather than energize. This can “obscure the need to invest effort in tasks that demand effort.”

Kappes & Oettingen found that fantasizing about a positive outcome can inhibit generating the energy you need to pursue it. They observed that positive fantasies about outcomes created lower physiological (systolic blood pressure) and behavioral energization than negative or neutral fantasies. The research showed “a causal relationship between positive fantasies about desired futures and low energy devoted to their realization.”

As Oettingen writes in HBR, “You’re less motivated to buck up and make the strong, persistent effort that is usually required to realize challenging but feasible wishes.”

They found, “Instead of promoting achievement, positive fantasies will sap job-seekers of the energy to pound the pavement, and drain the lovelorn of the energy to approach the one they like. Fantasies that are less positive – that question whether an ideal future can be achieved, and that depict obstacles, problems, and setbacks – should be more beneficial for mustering the energy needed to attain actual success.”

Easy versus Hard Steps

In further research, Kappes, Sharma & Oettingen found that when potential donors to charitable causes were encouraged to fantasize an ideal resolution to a current problem, they were less willing to put bigger and meaningful resources into actually helping address the problem.

When the demands for time or money were easy, or required relatively few resources, the positive thinkers were in step with the control group. But when the problem asked for more commitment from them – more time, more money, more effort – they folded. Since they’d already fantasized the ideal future as true, the effort to get there seems “overly demanding” now.

Fantasizing about the ideal outcome can mean not only failing to build up the energy to move towards it but also at some level rejecting that it should require significant energy and resources. That’s no recipe for being the agent of your dreams, wishes, or goals.

Positivity Gone Sour

As Oettingen writes in the European Review of Social Psychology, fantasies about attaining a positive future predict low effort and little success. What happens when you fantasize that a future outcome is highly accessible to you and yet your reality fails to meet it – possibly because you never harnessed the necessary drive and resolve to get there?

The opposite of positivity. The more we fail to reach the outcomes we believe should be accessible to us, the more it grinds us down. Oettingen notes, “Low effort and little success translate into more depressive symptoms over time.” This is whether it comes to an external goal (writing that book) or a personal desire (creating more healthy boundaries).

Unrealistic optimism has a habit of ending in hurt, when success doesn’t walk on over and take you by the hand to skip away into tomorrow, the way it did (kind of) in your mind.

“Mental Contrasting” – Put the Positivity into the Process

Rather than solely “indulging” in thoughts of a positive future or solely “dwelling” in the obstacles of a present reality, Oettingen has put forth both in papers and in her book Rethinking Positive Thinking: Inside the New Science of Motivation that the power is in “mentally contrasting” the two.

Oettingen developed the process “W-O-O-P”: “Wish-Outcome-Obstacle-Plan.” Her book applies this process to three areas: health, personal and professional relationships, and performing at work.

Step #1 Wish

First, you bring the wish you have for the future to mind, a goal or change that is challenging but possible to achieve in a certain time frame. Maybe it’s getting the lead role on a project team.

Steo #2 Outcome

Second, you let your mind run with fantasizing about the future if your wish came true – what does the best possible outcome feel like? Maybe you imagine yourself in the position and handling it brilliantly, feeling confident and strong.

Step #3 Obstacle

Then, you mentally elaborate on the current reality that stands in the way of realizing this future – what obstacles exist? Bringing up obstacles isn’t negativity – it’s taking a glance at the map so you plan your route strategically. Oettingen advises to ask yourself, “”What is it in me that stands in the way?” simply because you can’t control others. Maybe you realize you have a tendency to undermine the critical role you play in the team’s success because you focus on enabling them.

Step #4 Plan

Make a plan for how you can overcome the obstacle. When it comes to overcoming ingrained behaviors or dealing with specific obstacle scenarios, Oettingen suggests using an implementation intervention such as an “if/then” statement. For example, “If I talk about the team’s success, I’ll play up my personal approach to getting the best results from a team.”

Through Mental Contrasting, Oettingen and Schwörer argue that you are now linking the future to the reality: “It creates determined goal pursuit, reveals the critical situation (obstacle of reality), and links the reality with the instrumental action to overcome the reality (goal-directed action).”

If you have high expectations on being able to overcome the reality, this leads to increased effort, more engagement, and hence more success. The positivity comes in being able to envision yourself taking agency in overcoming the obstacles to make your wish attainable.

On the other hand, if the “WOOP” practice reveals low expectations in being able to overcome obstacles, you may want to discern to put your resources and attention elsewhere.

When we hone our positive thinking power towards our ability to take each necessary step towards our wishes – even the challenging ones that ask for our strength, humility, or perseverance- then positivity can stop being only a beacon in the distance, or a warm feeling for something we’ve yet to do, and become a guiding light that keeps us moving on the path to what we most want.

By Aimee Hansen

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Dealing with a Narcissist at work

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By Nicki Gilmour, Executive Coach and Organizational Psychologist

No matter what the job entails task-wise (competence assumed), it is the politics and the inter-personal dynamics that will make or break you.

Image via Shutterstock - Office Politics

Image via Shutterstock

Personality, we all have one, but some people definitely make the workday easier or tougher due to their personality quirks.

The Fall 2016 edition of the HBR’s On Point magazine explores working with different types of people at work including stars who are narcissistic and detrimental to team performance, morale and culture. I think timing is everything and it is no coincidence that this season’s issue on this topic coincides with an election in the US as the articles included span 15 years of research. Other articles include a coaching the alpha male, toxic employees and sabotaging colleagues.

Teams with members who have a narcissistic personality in them often suffer the most individually and as a group, as the person in question often has no clue that the impact of their actions is hard on others.

Even if their have the best of intentions for themselves and if they think they are being benevolent, it is literally impossible for them to think out long term consequences due to the need to look good in the moment. Remind you of anyone?

These folks are often star performers, often male (although not limited to males) and therefore get away with bad behaviors due to their “numbers” or other specific skills. The trouble manifests when they are allowed to run meetings, chastise support staff and generally get an ounce of power or responsibility that they interpret as power to be use and abused.

How many times have you seen this person interrupt others or shut down team brainstorming ideas? How many staff members has he or she upset?

So, how do you deal with someone who is demeaning, demotivating and discrediting the work of others and causing a cultural issue by making bad behavior acceptable?
If you are the boss, manager or leader then you have an opportunity to ensure that the team structure focuses experts on their narrow role such as keeping narcissistic sales people selling. Role and task definition makes it easier for all people to know what they need to do and also need not to do. Conversations around behavior change absent of structural change are often wasted on this person and coaching is not impossible but not easy.

If you are not the boss, then work for companies that just do not tolerate bad behavior (rare, I know) or keeps these folks contained so that they are self-contained and do not become toxic employees or even worst, they become leaders.

If the boss is a narcissist then you may have an inspiring personality at the helm with vision or an espoused vision and often have loyal followers. These leaders expect adulation and empathy and wont return the favor. As the article by Michael Maccoby exploring the pros and cons of narcissistic leaders in the HBR roundup by states, “ Narcissists have a vision –but that is not enough. People in mental hospitals have visions.”

My opinion on the matter is that life is short, get a different job with a mentally stable boss and given the choice don’t make them leaders of your team, company or country.

If you are interested in hiring an Executive Coach to help you navigate your career then please email Nicki@theglasshammer.com to discuss further

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Can Being Slightly Narcissist Help You Become a Leader?

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female leaderIn the past couple of years, there has been great emphasis on women being more confident in order to become more leaderlike so that they can be promoted to leadership positions. The ugly side of having confidence is being overly entitled and having narcissist tendencies, and this is something that is rarely discussed while looking at leaders of both genders. Are you or is your boss a narcissist?

It turns out that in general men are more narcissistic than women, according to a meta-analysis of 475,000 participants across three decades, which generated headlines running the gamut from The Huffington Post to Science Daily to The Daily Mail, and it did. As The Washington Post responded, “This surprises no one.”

But this isn’t about a battle of the sexes. With findings in hand, researcher Emily Grijalva, PhD, from the University of Buffalo School of Management and her co-authors crack open bigger questions about how our culture shapes people, shapes leadership, shapes outcomes. And how gender-disparate outcomes – playing out in your office and perhaps your career – reinforce the gender stereotypes creating them.

What makes you a narcissist?

The study that was published in the journal Psychological Bulletin, examined over 350 journal articles, dissertations, manuscripts and technical manuals and analysed gender differences in three facets of narcissism across nearly half a million people and age groups. The researchers examined responses to statements designed to identify individual levels of each of these three aspects.

  • Entitlement/Exploitation (E/E) is the most maladaptive facet, correlated with negative behaviors and outcomes such as aggression and manipulation.
  • Illustrative questions: “I insist upon getting the respect that is due to me” and “I find it easy to manipulate people.”
  • Leadership/authority (L/A) – is the most adapative facet and reflects motivation for authority and desire for power.
  • Illustrative questions: “I would prefer to be a leader” and, “I like having authority over people.”
  • Grandiosity/Exhibitionism (G/E) – is tendencies of vanity, self-absorption, exhibitionism, and superiority.
  • Illustrative questions: “I really like to be the center of attention” and “I know that I am good because everybody keeps telling me so.”

Grijalva notes that because narcissism is associated with outcomes, examining gender differences in narcissism may help to explain gender disparity when it comes to women in leadership positions in Corporate America.

A little bit of Narcissism can help you in your career

“I think it’s best characterized by a grandiose sense of self-importance, believing you are more important and special than other people and being less empathetic to others,” author Grijalva says of narcissism in a video interview.

While it would be widely agreed that narcissism is not an attractive aspect of the human condition – cross-cultural fables after all tend to emphasize the perils- it still nets some positive individual outcomes.In fact, healthy or adaptive narcissism – the right aspects in the “right degree” – relate to positive well-being, confidence, self-sufficiency and even parenting.

“Narcissism is associated with various interpersonal dysfunctions, including an inability to maintain healthy long-term relationships, unethical behavior and aggression,” said author Grijalva.

“At the same time, narcissism is shown to boost self-esteem, emotional stability and the tendency to emerge as a leader.” She also points out that it’s associated with making a strong first impression and being perceived as charismatic.

The study found that men, across generations and regardless of age, consistently scored measurably higher than women in the first two categories of narcissism.

The widest gender gap was in the maladaptive facet of entitlement and exploitation.

According to the researchers,on average men, but of course not every man, are more likely to feel entitled to special privileges and be willing to exploit others to advance self-interest.

This is interesting since research has demonstrated that one impact of having women present on corporate boards is higher ethical and social compliance.

The second largest gap was in leadership and authority, where the researchers assert men demonstrated greater assertiveness and desire for power (for its sake) than women.

But when it came to grandiosity and exhibitionism, or traits like vanity and self-absorption, there was no gap between genders.

Messaging from a young age and the impact on stereotypes

Pulling on previous research, the study speculates the narcissism gap may be reflective of both biological and social differences, ingrained and self-fulfilling gender stereotypes. This means narcissism could be encouraged and developed in males, or punished and suppressed in females, through gender conditioning.

The researchers suggest societal “agentic” definitions of masculinity overlap with narcissism and societal “communal” definitions of femininity exclude it.

“Individuals tend to observe and learn gender roles from a young age, and may face backlash for deviating from society’s expectations,” Grijalva says. “In particular, women often receive harsh criticism for being aggressive or authoritative, which creates pressure for women, more so than for men, to suppress displays of narcissistic behavior.”

The researchers suggest it’s more socially acceptable for men to display “agentic characteristics” such as dominance and assertiveness, which reinforces more narcissistic personality tendencies, and also means they emerge as leaders.

This gender-disparate outcome self-perpetuates: men keep emerging as leaders, leadership traits continue to be male-associated, and more women continue to suppress their “agentic” sides to conform to gender expectations and avoid cultural backlash.

Society keeps looking at its face in the mirror, and seeing the same reflection.

Interestingly, the study also looked at college students from 1990-2013 and found no evidence that neither men nor women had become more or less narcissistic with time, letting the Millennial generation off the hook in this particular study- despite the rise in “selfies”.

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Why Being a Working Mom is Good for Your Children, Not to Mention Gender Equality

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Working motherAt work, or on your way? You may be helping your daughter’s professional future (and we’re not just talking college fund) or improving gender equality in your son’s future household.

As part of their new Gender Initiative, which seeks to “change the conversation around gender and work”, Harvard Business School released a study of over 30,000 adults across 24 countries which explored how having a working mother as a child affects educational, economic, and social outcomes as an adult. A working mother was defined as a mom that ever worked (part-time, full-time, etc) outside of the house before her child (the survey participant) was 14 years old.

Across the 24 countries, daughters of working mothers grew up to be more likely to have completed more years of education, to be employed, to be in supervisory roles, and earn higher incomes than daughters of non-working mothers. Sons of working mothers grew up to spend more time on household chores and taking care of family members than sons of non-working mothers.

Particularly, daughters of working moms in the USA have half a year more education, are 36% more likely to have a supervisory role (33.4% v 24.6%), and earn 23% more ($35.5K vs $28.9K average) than daughters of non-working moms. Sons of working moms spent 7 more hours caring for family members and 15 minutes more housework compared to sons of non-working moms.

According to lead researcher Dr. Kathleen McGinn, “This is as close to a silver bullet as you can find in terms of helping reduce gender inequalities, both in the workplace and at home.”

The Impact of Alternative Parental Role Models

Exposure to role models is critical for women in the workplace, in order to be able to envision yourself in a role which otherwise might not seem accessible. The working mom effect also comes down to alternative role modeling, the opening of possibilities around roles and responsibilities.

The researchers were not concerned about the nature or intensity of a working mom’s work, whether it was full-time or part-time, but rather simply how it played out when children were exposed to “a role model who showed you that women work both inside and outside the home.”

According to McGinn, “What it’s about is modeling alternatives for your children, letting them see that there are multiple roles that women can play and multiple roles that men can play in their lives at work and lives at home.” As the study showed, experiencing alternative role models that “aren’t constrained by really tight gender stereotypes” had different impacts for daughters and sons.

“What daughters of working moms see is that it’s okay to go to work, it’s completely normal, that’s something that women do,” said McGinn. “Sons see something really different and that is everybody has to pitch in here. There’s no good way to maintain a management of a life outside of the home and a life at home unless everybody at home is working together.” Previous research has shown that sons of working moms are also more likely to be married to working women.

McGinn told the Washington Post, “…working moms are affecting their children’s gender attitudes. They’re affecting the way they think about what’s appropriate behavior. And those gender attitudes in turn are affecting outcomes.”

Underlining the point, she says, “There are very few things, that we know of, that have such a clear effect on gender inequality as being raised by a working mother.”

No One Path For Parenting

According to McGinn, “There’s very, very little research suggesting that being raised by a working mom is bad for kids. I think that’s something we harbor.” It appears we do, and it’s exactly these notions that the research hopes to dispel.

A previous Pew survey found that while 34% of working moms felt increasing numbers of working moms were good for society, an equal 34% felt it was bad, and a further 31% felt neutral about it.When you look at the total population, negativity towards working moms gets stronger (41%), showing the influence of a strong societal belief. But when asking all adults this question, respondents with a working mom were less negative than those without.

Mothers who work full-time are also likely to be hardest on themselves when rating their own parenting, only 28% rating themselves as a 9/10 (about same as dads at 26%) versus 41% of part-time workings moms and 43% of non-working moms.

As Gender Initiative director Robin Ely points out, “So much of what people think they know about gender is simply not substantiated by empirical evidence but instead is informed by gender stereotypes.” The objective of the initiative is to break the conversation from the stereotypes.

In the HBS study, working mothers actually spent equal time caring for their children.A meta-analysis has shown that children of working mothers have less depression and anxiety and recent research found that quantity of time with children between ages 3 and 11 matters less than the quality of your presence when you’re with your children.

McGinn is quick to point out that this doesn’t mean moms should work, just that there are benefits to alternative role modeling which go against societal preconceptions.

“There’s a lot of parental guilt about having both parents working outside the home,” McGinn says. “But what this research says to us is that not only are you helping your family economically—and helping yourself professionally and emotionally if you have a job you love—but you’re also helping your kids. So I think for both mothers and for fathers, working both inside and outside the home gives your kids a signal that contributions at home and at work are equally valuable, for both men and women. In short, it’s good for your kids.”

Ultimately, it’s up to every family and every woman to make their own decisions about what is right for them and not based on societal ideas of what’s right for all families, all women, or all children.

No such “right” exists.

By Aimee Hansen

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Can You See A Promotional Path At Work? Leaving To Go Up The Ladder

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Woman-on-a-ladder-searchingBy Nicki Gilmour, Executive Coach and Organizational Psychologist

This summer we have talked about the scenarios that tend to create catalysts for talented people to seek out career coaches to help them navigate the promotional pathway which sometimes means leaving your current team or firm.

When I am coaching, I often hear that my client does not see a clear promotional path and this can be due to many elements but it always involves politics and people.

Sometimes the lack of vision to what the next internal move is is simply due to rigid corporate structures and a perceived lack of places to be promoted into. The old adages “Dead Men’s Shoes” or “Not enough pie to go around” are often mentioned here. Sometimes that is true, but sometimes you need to realize that space will be made for the “right” people. (* the phrase right people could be a whole article in itself, but that is for another day later this summer on unconscious bias, keep reading this column.)

In other instances, what companies sometimes do not grasp is that ambition does vary person to person but having systemic grind due to bad organizational development creates a pebble in everyone’ shoes that simply de-motivates even the most focused players over time. Can this be addressed? Yes. Is it usually addressed in firms? No. Sadly, due to the slightly invisible nature of company and team culture, the average manager cannot start to solve these issues.

Sometimes wanting to leave is about an individual manager or team member, but proper organizational development work can eliminate many of the bad behaviors that can be practiced by less than desirable coworkers. Bad behaviors appear when survivalism is the culture so some of these same folks might be quite nice colleagues in a different environment. Lewin’s theory suggests that behavior is a function of personality PLUS environment, or in other words, the perfect storm can occur in any firm for hellish behaviors to become commonplace.

Either way, it really is about leaving to get a promotion and work in a better culture.

Culture is “how we do things around here” and that is why we coach here at the glasshammer as we think we have the secret weapon for our coachees- we focus on you the individual but we understand the organizational structures and cultural markers so that we can help you pick the right firm and the right opportunity as your next promotion is everything! Call us for 8 sessions (over 18 months) for an introductory price of $2500 and watch your career take off.

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