Tag Archive for: career advice

Radical Self-Trust: The Work Relationship No One Talks About (Pt. 1)

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radical self-trustAs a leader who wishes to inspire and empower, you will be more impactful if you earn the trust of those whom you wish to lead. For that trust to be built upon a solid foundation, you must first cultivate a deep sense of inner self-trust.

It’s an axiom for a reason. The most important relationship is the one you build with yourself, and the relationship you wish to build with others begins with you.

Trust is Relational and Earned

Let’s talk relationship dynamics. Within the organism of any organization, trust is the precursor and basis of a functioning team. When trust is absent, the team cannot effectively resolve conflict, foster commitment, create accountability, or develop and deliver to its capacity.

Well, the same is true with yourself. Without a basis of self-trust, how can you confront decisions where you feel internally divided, authentically commit, be accountable, develop, or reach your goals?

Trust is also at the crux of any close, enduring relationship. Trust is not owed to another—it is earned. Trust is relational, and self-trust is a fundamental reflection of the quality of relationship you have with yourself.

  • What is the gap between your values and your life?
  • Between your words and your actions?
  • Between your knowing and your doing?
  • Between what truly matters to you and what you give time and energy to?

If there are real gaps, and you are a self-aware person, you will know and feel it—even if you avoid knowing that you know. These gaps create leaks in self-trust. They dilute your sense of self and integrity.

Self-trust comes from living in alignment with your truths and values, and being able to admit, and even amend, where you fall out of alignment.

The Self-Trust and Confidence Loop

According to Stephen M. R. Covey, self-trust is finding yourself credible. The four cores of credibility are comprised of:

Character (who you are):

  • Intent – being straightforward in motivation with genuine care in others
  • Integrity – being honest, keeping promises, aligning action and values, willingness to do the hard thing if the right thing

Competence (what you do):

  • Capabilities – gifts, skills, knowledge, styles of approaching
  • Results – your followthrough, consistency, and outcomes

As you build self-trust, it gives rise to a feeling of self-assurance and authentic confidence, based on a grounded experience of yourself that is greater than dips in motivation and emotional fluctuations. On a shaky day, you know you’re strong at the roots.

When your act with intent, leverage your capabilities, and follow through, you accumulate self-trust and generate confidence.

The loop then reinforces itself. The behaviors that build self-trust contribute to a feeling of confidence which gives you the courage to take more actions (such as trying new things, taking on challenges and making commitments) that lead to greater self-trust.

Six Types of Relational Trust—With Yourself?

In healthy relationships, there are six different kinds of trust that can be nurtured. One category is about self-trust. But what if you treated each as important to your relationship with self? Let’s adapt them and see.

1) Emotional trust – to allow vulnerability, show up to feelings with empathy rather than judgement, and to foster deeper connection.

  • How do you allow space for your emotions? What do you try to avoid or ignore feeling? What feeling could you be more open to?
  • How strong is your inner critic versus your inner sense of compassion? Whose voice is more prominent for you?
  • How are you kind to yourself? How do you trivialize or undermine your needs? How could you be more receptive and open to yourself?

2) Instrumental trust – to consistently show up, follow through on commitments, and keep promises.

  • How do you already show up consistently for what matters to you?
  • What is one way you could easily commit to regularly showing up to something important to you? Make it achievable.
  • How do you keep your word with yourself? How do you break your word with yourself?

3) Informational trust – to be able to be truthful, transparent, clear, and honest with yourself

  • How willing are you to admit the truths you know deep down within?
  • Where in your life may you be avoiding being honest with yourself or others?
  • Where in life would you like to become clearer and more transparent? What stops you?

4) Self-trust – to honor your worth, trust your judgement and intuition, and to show up to challenges

  • From where do your source your sense of self and worth? Is there anywhere where you are still trying to win approval?
  • What are examples of trusting your discernment or intuition? Where in life have you, or are you, dismissing your intuition?
  • What challenges have you taken on? What is a growth space you’d like to step into, but have yet to?

5) Situational trust – to be able to trust and rely on self in particular contexts, based on strengths and knowledge in that space

  • In what contexts, situations, and discussions do you really trust in yourself and your capacity?
  • In what contexts, situations, and discussions do you feel disconnected from your self-trust? Why?
  • Is there a context in which you wish to improve trust in self? How could you?

6) Physical trust – to feel safe in your own presence, knowing you will respect and protect your own health and safety

  • How are you looking after your wellbeing and health as the only human in charge of that job?
  • In what ways do you compromise your wellbeing and health? How could you be more protective and caring?
  • What would it mean to show yourself more love and respect? What would change?

It’s the one relationship you’ve been in since the moment you became aware of yourself, so it’s a good question to ask: do I have a relationship of trust with myself, and how can I improve that relationship?

And if you are willing, you may find the same is true as in any relationship. Growth requires a willingness to have the real, and sometimes challenging, conversations with yourself.

But if you do, integrity becomes its own reward.

 

By: Aimee Hansen is a long time writer and heart coach with theglasshammer.com. Her recent work includes “This Book is a Retreat” co-written with Marianne Richmond.

If you would like to work with Aimee or any of our coaches including Nicki Gilmour our head coach and founder, please click HERE for a free, exploratory call with Nicki who can match you with the right coach for you (we have six coaches, all with different backgrounds who can help you depending on what you need).

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The Capacity Equation: How High-Performing Women Sustain Energy and Clarity

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capacity equationModern leadership demands more than managing time and tasks. It requires being a master of personal capacity, and this is a matter of leading yourself first and foremost so that you can effectively and organically lead others, projects, or communities. For women in leadership, particularly in high-stakes industries like finance or law, the ability to protect and expand energy is a decisive leadership skill.

Female leaders are disproportionately at risk for burnout due to both visible and invisible labor (balancing intense workloads with emotional awareness, organizational care, familial responsibilities, and relationships). According to Deloitte’s survey Women @ Work: A Global Outlook, more than half of women in leadership roles report feeling burned out and for many, their stress levels are increasingly growing. The message is glaringly obvious that time management is no longer enough. Sustainable performance and success requires a new approach: energy intelligence.

Rethinking the Capacity Equation

Capacity can be thought of as the dynamic relationship between what fuels and what depletes. While time is finite and we cannot create more of it, capacity is expandable, but only with intention. When leaders continuously expend more than they replenish, they move into cognitive fatigue, emotional depletion, and eventually, diminished impact.

Neuroscience has long shown that chronic stress impairs access to the prefrontal cortex, the part of the brain responsible for focus, empathy, and decision-making. When leaders operate in constant overdrive, they are quite literally functioning with less of their brain available. In a chronically stressed-out state of being, loss of resilience and cognitive rigidity are symptoms that may arise in response to the mental overload. The cost isn’t just personal, it ripples into the culture of teams and organizations because it derails your capacity to show up as your best self.

The Myth of Infinite Output

In our societal constructs, the path to success has been built on proving worth and value through unrelenting output. Yet this model is not sustainable and no longer necessary. The most effective leaders today aren’t those who give endlessly, but those who replenish strategically.

High-performing women who learn to manage their capacity shift from running on adrenaline and overcommitting to leading from alignment. They understand that clarity, creativity, and calm are not luxuries; they’re the foundation for performance that lasts let alone their own fulfillment.

Three Shifts to Expand Capacity

1. Move from time management to energy stewardship.

Traditional productivity frameworks focus on optimizing hours and hacks. But energy is made up of physical, emotional, mental, and spiritual well-being, and it’s what determines the quality of those hours. As Tony Schwartz and Catherine McCarthy argue in Harvard Business Review’s “Manage Your Energy, Not Your Time”, sustained performance comes from rhythmic renewal, not relentless effort. Intentionality is critical when it comes to designing each day around energetic pulls (demands on your energy) and extends (where you choose to give your energy).

Energy stewardship starts with awareness. We can regularly ask: Which activities energize me? Which consistently drain me? The answers reveal where to realign work, connections, and personal times toward what fuels vitality and effectiveness. Over time, prioritizing high-energy activities, such as creative endeavors, mentoring, and strategic thinking, creates greater output with less depletion.

2. Replace routines with intentional rituals.

Routines are autopilot behaviors done to check a box; rituals are conscious choices done to refuel. When leaders infuse intention into daily transitions like beginning the day, entering meetings, or closing the laptop, they create micro-moments of renewal.

Small rituals, like three deep breaths before a presentation, brewing coffee or tea in the present moment without a phone in hand, or a five-minute gratitude practice at the end of the day, reset the nervous system and sharpen focus. Rather than look at intentional pauses as inefficiencies where we could be doing something else, we need to see them as self-leadership strategies and energetic hygiene. They enable leaders to meet the next challenge with more presence and grounding instead of reactivity.

3. Shift from proving to preserving.

The instinct to prove competence, reliability, or capability is deeply ingrained, especially among women who’ve navigated demanding environments. Cultivating influence is about preservation through protecting the clarity, energy, and perspective that empowers leaders to operate at their highest level.

Preserving energy is not a retreat from ambition; it’s how ambition endures through inner alignment. Leaders who set boundaries, delegate strategically, and integrate rest model sustainable success for their teams. They demonstrate that resilience isn’t built in exhaustion, rather it’s built in recovery.

The New Leadership Power

Sustainable leadership is not about doing less, slowing down, or being less ambitious. Instead it’s about leading differently, and redefining power as the ability to remain centered, clear, and effective under pressure. When women leaders learn to manage their capacity, they not only elevate their own performance but also set a new cultural standard that well-being and excellence are not competing values.

The next era of leadership will not be defined by who can push the hardest, but by who can sustain the longest. Energy stewardship is not a personal wellness tactic, it’s a professional strategy and alignment is the future of leadership.

By: Erin Coupe is the author of I Can Fit That In and host of the podcast with the same name.

(Guest Contribution: The opinions and views of guest contributions are not necessarily those of theglasshammer.com)

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Words of Wisdom from Women in Leadership 2025 (Part 1)

words of wisdom 2025In 2025, a clear theme emerged from the leaders we had the privilege of profiling: meaningful leadership grows from the relationships we build, the self-awareness we cultivate, and the courage we bring to each new chapter. Across industries and backgrounds, these women shared the habits and mindsets that have shaped their journeys, including building personal boards of advisors, embracing discomfort as a catalyst for growth, strengthening EQ, and remembering to look beyond the demands of a single role to the broader arc of a career.

Words of Wisdom 2025 brings their insights together in this first installment, with Part 2 coming in future weeks. As we reflect on their stories, we will also explore how coaching can help leaders deepen these practices and accelerate their development. We are grateful for the candor and generosity each woman offered. Their voices continue to illuminate what intentional, authentic leadership looks like and the possibilities that open when we stay curious and committed to our own evolution.

On why networking matters

“In each stage of my career I’ve heeded the advice to build my personal board. It’s thinking about who are the five or six people to go to for very critical decisions? Why are they on your board? Why do they keep a seat on your board, or do you rotate them? They can be a mix of mentors, sponsors, or just people whose opinions you trust.”

Alexandra Wilson-Elizondo: Partner, Co-Chief Investment Officer of Multi-Asset Solutions (MAS), Goldman Sachs Asset Management

On leadership styles evolving

“As I moved higher in my career, I recognized the value of awareness and empathy, understanding different perspectives, styles, and what motivates the current workforce as it’s different from when I was a young professional.”
Today, her leadership prioritizes open communication and constructive feedback. “I have been focused on rebalancing my ‘get things done’ upbringing with understanding how people receive and digest information, and how they can grow.”

Daniela Shapiro: Senior Managing Director, HASI

On embracing change

“I’m not someone who loves change,” confesses Burger. “But one of the best pieces of advice I got—and now share—is to push yourself out of your comfort zone. Challenges can be scary because inevitably they involve change, but it leads to growth. It’s about taking calculated risks and being okay with change when you know it can lead to something better.”

Julie Burger: Co-Head of Public Finance, Wells Fargo

On finding strength in uniqueness through executive coaching

“I focused on how I could be more structured, more powerful, more impactful—so that my French accent became a strength. The firm provided me with a coach who helped me work on my communication and presentation style, which really made a difference. I also found having an external perspective, someone who listens and helps you understand how others hear you, to be invaluable.”

Pamela Codo-Lotti: Partner, Global Chief Operating Officer of Shareholder Activism Defense, Goldman Sachs

On the value of EQ in navigating client relationships

“Working with clients across industries and influencing multiple stakeholders requires emotional intelligence. Every corporation has a different culture, every CFO has a different way they like to be engaged. Understanding that and adapting your approach is critical.”

Alex Douklias: Vice Chair, Corporate Banking, Wells Fargo Corporate & Investment Banking

On building teams with diverse viewpoints and approaches

Marsland recalls a former manager who exclusively hired people with identical approaches. “You end up with a team that lacks diversity in thinking. I don’t think that’s great for business.”

“I want different perspectives, different strengths. One person might be great at presentations; another might excel in negotiations. As long as the job gets done, I don’t need everyone to work the same way.”

Jennifer Marsland: Head of Sales, North America, World Travel Protection

On not losing sight of the bigger picture

“It’s important to remember that your career and your job are two different things. Whether you are happy in your current job or not, you always want to think about your broader career trajectory outside of the present position…Keep up with LinkedIn and go to networking events. Don’t get so heads-down focused on being successful in your current job that you don’t also build connections outside in industry and peer groups.”

Christine McIntyre: Chief Financial Officer, Raftelis

On the impact of a coaching mindset

“My training as a coach has impacted me in foundational ways. That includes not letting fear drive decision making, because in coaching you learn how to look at the worst-case scenario and explore questions like, ‘how bad can it really be? What if that happens? What can you do about it?’ That mindset has impacted my ability to adapt and flex and pivot.”

Natalie Runyon: Content Strategist for ESG, Human Rights Crimes and AI in Courts, Thomson Reuters

On navigating a crossroads when confidence falters

“Firstly, ask this. What was the best moment in the last 12 to 24 months of your life? Often we are so focused on the summit, we don’t look back to see how much ground we’ve covered. So I ask people to find the best moment – personal and professional – and double-click into that moment to ask what you did to make that moment a reality. It did not happen by luck or chance. It was your strengths and talents that made it happen.”

Lisa Sun, Gravitas Founder & CEO & Best-Selling Author

How Coaching Can Accelerate This Wisdom

What ties all these insights together is the active work of becoming. Growth requires intention, perspective, and the willingness to look honestly at how we show up. That is where executive coaching becomes a powerful accelerator. Research consistently shows that coaching strengthens emotional intelligence, improves decision-making, and helps leaders translate insight into sustained behavioral change.

A coach helps you do exactly what these leaders describe: examine how you communicate, challenge unhelpful assumptions, reconnect with your strengths, and navigate uncertainty with more confidence. Coaching provides the structured space that busy professionals rarely give themselves, especially at this time of year, when reflection and recalibration naturally come into focus.

As we close out 2025 and prepare to step into 2026, consider how you want to lead in the year ahead. If this collection sparked recognition or reminded you of the leader you aim to be, take it as an invitation to act. Seek out an executive coach who can help you deepen these practices, expand your impact, and enter the new year with clarity, purpose, and intention.

Book your session today and start 2026 with intentional growth.

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Op-Ed: What Muay Thai Teaches About Leadership and Resilience

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muay thai leadershipAfter moving to Singapore and stepping away from the intense pace of fintech leadership, I found unexpected lessons in Muay Thai, a sport that one needs to study the underlying culture to truly understand. Over a five-year period, I visited Thailand thirty times and interviewed world champion boxers such as Muay Thai Legend Chanchai Sor Tamarangsri.

Here are eight lessons I learnt from studying Muay Thai that apply to business.

1. Be conscious of your body language

Shattered after a gruelling few months running a financial technology software company, I decided to take a short break to train in Thailand. On the first morning, I was sitting on the side of the boxing ring at 7 a.m. at Rawai Muay Thai waiting for my class to start, stressing about next week’s meeting with my co-founders, which promised to be unpleasant.

The sun had already reached 38 degrees and I was the first student in the gym. One of the trainers was walking past when he abruptly stopped. He looked at me and said, “Better go home.” Taken aback, I challenged, “Why?” Putting his hands on my shoulders, he pushed me bolt upright, took my hands out of my lap where they were knotted together and lifted my chin. “Your body tells me, you can’t fight” he replied. “It looks small and weak. Think strong and you will be. If you can’t do that, better go to the beach.”

2. You must be resilient

Muay Thai training is gruelling. Not just the because of the physical aspects but mentally you have to be prepared. All Muay Thai trainers will tell you they can teach a student to have a perfect roundhouse kick, an incredible knee strike, but not courage or “heart”. You have to want to win and believe you can. Fighters that do not have heart may win the first or even the third round, but they are not going to last the distance. You can be smaller than your opponent but your spirit is everything. In fact it’s one with real physical consequences. Fighters lose eyes, suffer head injuries.

No matter how difficult a situation is at work, there are not going to be any physical dangers. No-one is going to knock you out. Turn up to your career like you would a Muay Thai fighter, with heart. If you can’t then perhaps question whether the career you have chosen to succeed in is right for you.

3. There are no short cuts. You have to prepare. You have to practice

Practice, practice, practice. How Muay Thai fighters physiologically approach every session, every exercise – in fact, everything they do – impacts their ability to perform technical skills under stress. They are keyed into what motivates them and drives them forward. Being fully prepared alleviates stress. If you know you have done your best, and have sought feedback from your colleagues and mentors, then there is every reason to believe you are going to succeed.

4. Walk away when you need to

Muay Thai fighters do not win by themselves. Boxing is a team sport and the best trainers love to share their knowledge. They want you to succeed and be the best version of yourself. You need to put the work in and show commitment. Learning Muay Thai is a two-way street, you can’t show up expecting to learn without putting in the effort. If you find yourself at a Muay Thai gym where the trainers are pushing you hard for private classes or on their mobile phones during sessions, walk away. Instantly. You are wasting your time. If you have co-founders who do not share your values, who shirk responsibilities and lie, cut a deal and move on. Muay Thai demands you make decisive decisions fast.

5. Control your emotions

Before entering a ring, Muay Thai fighters still their minds. They are calm. Think about how you would picture the gaze of a Monk, emerging from a mediative state. Envisage how peaceful and free of worry his eyes are. In Thailand, I had the honour of removing Kru Wah’s Mongkhon – a headpiece worn by Thai boxers while performing the pre-fight performance dance. Traditionally, these headpieces are still blessed by a monk and believed to possess special powers to protect and bring good luck to their wearer.

When saying positive words for the battle ahead, I was struck by Kru Wah’s relaxed demeanour. It was as if he had already won and was getting ready for bed after a good meal. Kru Wah’s fight was beautiful to watch. He executed each strike fast and effectively whilst maintaining his prima ballerina assoluta sense of balance. He was precise and exact regardless of the pressure being applied by his opponent.

When making a point or in tense situations, remain calm and take time to observe the body language and micro expressions of the people around you. That way you can better adjust to your audiences’ comments and insights. Have faith in the meeting strategy you have worked on with your colleagues and mentors and you’ll be sure to win the day.

6. Be grateful and give back

Mongkunpet was a young girl when I first met her in 2016. She had already fought 30 amateur boxing matches. At that time she was around 30 kilos. An exceptional athlete, Monkunpet has gone on to win national championship belts. During a fight in Phuket, she badly hurt her foot, breaking several toes. Somehow, she fought through the pain and won the match. The next day she limped into the training arena; formally bowed to each of the 12 teachers in gratitude, and limped out again. If a young girl can do this to thank her teachers, we should be able to find time to show appreciation to the mentors and teachers who selfishly helped us achieve goals. We should make a commitment to have mentees ourselves.

7. Choose a strategy that works for you

Once a Muay Thai boxer has successfully won a number of fights, their trainer will decide which fighting style best suits the student’s temperament. For example, Muay Femur fighters are best known for their high fight I.Q., patience and the ability to move between various styles of execution as needed. They are phenomenal at counterattacks. In contrast, a Muay Mat fighting style involves adopting a forward-moving aggressive approach and deploying explosive punching combinations to ultimately knockout their opponents.

Similarly, in business, you need to think about which competitive strategy works best for you. Are you a deeper thinker who prefers not to rush in, or more on the front foot when it comes to pushing forward your narrative… or neither of the two? Give thought to the type of company culture where you can excel wherever you are on your career journey.

8. Focus

You have to be 100 per cent present in Muay Thai training. It is not like a spin class where you can ponder over your lunch choices. When you have a hectic lifestyle, pressures at work or with juggling family commitments can accumulate and cause stress. Just training a couple of hours a week will make a difference. Because your mind will be at rest from thinking about other people or situations. Learning to focus completely is a terrific way of giving your mind a break.

 

Sally Clarke at her Muay Thai training gym

By: Sally J Clarke is a senior leader in the technology and art sectors. She has received prestigious awards and been invited to contribute to industry initiatives such as: Amazon Web Services Female Founders, (2022/2023), the La Salle College of the Arts Incubator Fund Award (2014), British Tech Advisory and the SunGard (now FIS) CEO Award. Sally frequently share insights on leadership, innovation, and the power of creativity. Her debut novel Ringside Gamble is available on Amazon and all good book stores.

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From Anxiety to Impact: Rethinking Networking

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rethinking networkingFor many professionals, the word “networking” sparks anxiety. The first thought is often, “What do I have to offer?” That fear is common, but it is also misplaced. Every one of us brings value to a conversation—whether it comes from professional experience, nonprofit involvement, or simply shared interests. The key is to shift your perspective: networking isn’t about proving your worth, it’s about finding common connections.

Start with Shared Ground

The easiest way to overcome networking anxiety is to say YES. If you’re invited to an event with a networking component, you already have something in common with everyone in the room—you all chose to be there. That shared context is a natural starting point.

Simple openers like “What brought you here today?” or “How are you connected to this event?” instantly create a bridge. From there, you can move into the basics—asking what someone does, where they went to school, or how they became involved in the topic at hand. It doesn’t take long to uncover people you know in common, whether separated by one degree or six. That realization alone is often enough to establish connection.

Build Relationships Not Transactions

At work, your “natural” network already exists—the colleagues you speak with regularly to get your job done. But true networking requires more than functional interactions. Instead of viewing these conversations as purely transactional, approach them as opportunities to build relationships.

Why does this matter?

  • You may learn something new.
  • You may identify ways to collaborate more closely in the future.
  • And perhaps most importantly, those colleagues may become advocates for you when you are not in the room.

This kind of relational networking creates allies, not just contacts.

Expand into Adjacent Circles

Beyond your immediate circle lies your “adjacent network”—people in roles that intersect with, but are not identical to, yours. Building these connections offers two benefits:

1. It creates opportunities for collaboration and innovation.

2. It expands your sphere of influence within the organization.

Networking across these adjacent circles ensures that you’re not siloed. It positions you as someone who sees beyond your lane and values cross-functional insight.

Seek Inspiration and Learning

Finally, there is the “outer ring” of networking: people who inspire you, challenge your thinking, or offer perspectives you want to learn from. These individuals may not be immediately accessible, but reaching out to them can be transformative. Over time, relationships that begin with admiration can evolve into mentorship—and, for some, sponsorship.

The Accidental Network

I often describe my own network as “accidental.” In reality, it was strategically built without me realizing it. I wasn’t focused on collecting contacts. Instead, I was focused on impact. Building connections allowed me to expand my influence, which in turn created greater impact. The cycle fed itself: impact → influence → more impact.

Looking back, what seemed like casual conversations were actually the foundation of a powerful
network.

From Anxiety to Excitement

Instead of approaching networking with dread, approach it with curiosity. Who might you meet? What might you learn? What connection might spark unexpectedly?

The truth is simple: we all bring something to the table. Networking isn’t about rehearsed elevator pitches or forced interactions. It’s about shared ground, genuine curiosity, and the relationships that form when we take the time to connect.

So the next time networking makes you anxious, reframe it. Get excited about the possibilities—because you never know where one conversation might take you.

 

By: Tracy Castle-Newman, Founder of TCN Advisors, empowering businesses and individuals to achieve their full potentional through consulting, coaching and public speaking engagements.  With 35 years in Financial Services, spending over 28 at Morgan Stanley, she has built and led businesses that drove revenue growth, operational efficiency, and strategic innovation. Recognizing that talent is your most valuable asset, Tracy dedicated much of her career mentoring and developing the next generation of leaders, with an intentional focus on women. She is known for building like-minded communities and built the most successful community for female portfolio managers on Wall Street.

Tracy also coaches with the Evolved People team (owner of the theglasshammer).  If you wish to work with her, speak with Nicki Gilmour here.

(Guest Contribution: The opinions and views of guest contributions are not necessarily those of theglasshammer.com)

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Op-Ed: From Imposter to Expert – My Five Steps To Finally Gaining Confidence as a Leader

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imposter to expertFor many people jumping into a new job or career path, imposter syndrome can feel like an almost inevitable side effect. As the persistent whisper in the back of your head spews insecurities about your abilities, you learn the ropes of work culture and try your best to block out those harmful thoughts of self-criticism.

For some, those feelings subside as you gradually gain confidence through experience. But for others, it can incessantly linger with no end in sight, clouding every accomplishment.

I was at a VC event in Miami while building my second start-up. The event was held in a club, and due to the VC’s pedigree, most attendees were male. The firm hosting the event hired models to walk around as eye candy to make the event feel “cooler” to the male founders.

I know this may seem hard to believe, but this was only three years ago, in 2022. I acted like I was supposed to be there, even though I didn’t feel like I was.

My inner CEO was trying to crawl into the corner and wait for the perfect time to exit, but she has goals to achieve and won’t reach them by sitting in the corner and leaving early.

Understanding Imposter Syndrome

Imposter syndrome is when we feel anxious and can’t experience success internally, despite being high performing in objective ways. This condition often results in people feeling like “a fraud” or “a phony” and doubting their abilities. With imposter syndrome, inadequacy and competence are symbiotic. You attribute external success to things like circumstance or luck.

Limiting beliefs are intertwined with self-worth. Our programming is a culmination of things that have happened. When you haven’t done the work to understand the stories you’re telling yourself, you will operate daily from their subconscious, the 95% below the surface that we don’t see. (Picture the iceberg)

Five Steps to Increase Confidence

It can be frustrating to watch others take bold leaps of faith while you feel stuck on the sidelines, second-guessing every move. But contrary to popular belief, confidence is not something everyone is just born with, but a skill that you can build up with time. Here are five steps to start building that muscle:

Step 1: Pattern Recognition – The first step is recognizing patterns, loops, or mud that you find yourself often walking through. Create a note in your phone titled “Stories vs. Facts.” Whenever you catch yourself in a moment feeling stuck, pause and ask yourself: What Story am I Telling Myself Right Now?

Step 2: Future Casting – Close your eyes and picture that perfect day, and say it out loud as if it’s actually happening now. Sometimes it helps to picture the person you want to emulate in your life. Study them. Use them as your source of inspiration.

Step 3: Fact-finding – Look at the stories you’ve been telling yourself. It’s time to combat the stories with the facts. Think of the concrete examples that balance out your story. Acknowledge black-and-white thinking and add some gray to the mix.

Step 4: Reframe & Action Plan – Reframing is a powerful tool that examines a situation, thought, or feeling from a different perspective. In changing the framing, we change its meaning. Now that you have the facts, you can reframe your situation and add an action plan.

Step 5: Repetition Increasing – Confidence takes time and practice. You can’t expect to start playing the game of life at an expert level immediately, but these five steps will give you the practice you need to master the skills that will get you to where you want to go.

Taking Control of Your Career

In my first job out of college, my boss sat me down and told me a harsh fact: no one is ever going to look out for my career; that’s my job. “My work will speak for itself,” or that “If I just work harder, they will notice me.” That’s BS. No one can read your mind, and no one can see all the work you are doing.

I created a tool called “Managing Up Mondays,” where I send an email every Monday to the people who are in charge of my fate within my company or career. The format is simple:

Hey [Manager]! I wanted to start a weekly “what’s on my plate” email to help with three things. 1. Give line of sight into my priorities. 2. Get ahead of misalignment/strategy shifts. 3. Share any roadblocks or answers I may need from you to move faster. I also wanted to highlight a few wins from the week prior.
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When you take your career into your own hands, you will notice how much “luckier” you become. Fake feelings can lead to actual feelings. Fake confidence can lead to real confidence. Just don’t fake knowledge, experience, and connections. Those are for you to collect along the way.

Adapted from “Toxic Grit” by Amanda Goetz

By: Amanda Goetz is a 2x founder, 5x chief marketing officer, and was a single mom to three small children before finding love again. She spent two decades building and growing consumer-facing brands before shifting to writing, teaching, and coaching ambitious working parents on how to balance success and life. She graduated summa cum laude from the University of Illinois and, after hustling the streets of New York City for over a decade, is now testing out every sunscreen in the world on her children in Miami. And this October she released her first book, Toxic Grit.

(Guest Contribution: The opinions and views of guest contributions are not necessarily those of theglasshammer.com)

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Op-Ed: 5 Ways Women Leaders Can Build a Respect-Rich Workplace Culture

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Leaders Build RespectIn today’s high-stakes, high-performance industries, from finance and law to tech and consulting, one often-overlooked leadership skill can quietly make or break teams, productivity, and profits: respect.

Workplace incivility, or persistent disrespect, now costs U.S. businesses a staggering $2 billion per day, according to Gallup estimates. That’s not just a human problem – it’s a bottom-line problem. A Harvard Business Review study found that 50% of employees who experienced workplace incivility reduced work effort, and 12% left their jobs.

And for women in leadership roles, the stakes are sometimes higher. When we lead, we’re often scrutinized more harshly and held to different standards. But we also have a powerful opportunity to model a leadership style that encourages loyalty, psychological safety, and measurable success.

As the former CEO of Syms Corp., the first off-price retailer of its kind, I learned early on that cultivating respect wasn’t a luxury. It was a leadership imperative. In a male-dominated industry, I rose to become the youngest female president of a company listed on the New York Stock Exchange. And I did it by building a culture where people felt seen, valued, and heard. That’s still rare. But it shouldn’t be.

In my upcoming book, Leading with Respect, I argue that creating a workplace grounded in dignity is no longer optional – it’s the most sustainable way forward in today’s anxious, fast-moving professional landscape. With 31% of employees feeling disengaged, according to Gallup, now is the time for leaders to focus on improving performance, collaboration, and retention.

Below are five ways women executives can lead with respect and reshape the cultures they’re part of, from the top down.

1. Set the Tone Early and Often

Respect starts at the top. Leaders who model respect and inclusion empower others to do the same. If you ignore microaggressions, tolerate dismissiveness, or let egos dominate meetings, your silence sets the tone. So does your presence.

Whether you’re onboarding a new analyst or presenting to the board, show up in a way that centers clarity, presence, and attentiveness. Respect isn’t about being “nice” – it’s about creating space for everyone to contribute meaningfully.

In team meetings, implement a simple practice of rotating who leads or facilitates. This democratizes airtime and signals that hierarchy doesn’t override value.

2. Listen Like It’s a Leadership Skill (Because It Is)

Too often, leadership is associated with speaking. But in high-performing firms, real power comes from listening. Employees, especially those in early or marginalized career stages, might not volunteer truth unless they trust you’re genuinely open to hearing it. And we know women are interrupted 50% more often than men in professional settings, so let’s interrupt that pattern with active listening. This also builds psychological safety, which makes employees feel more comfortable. When people feel heard, they stay engaged. When they don’t, they quietly check out.

Replace “Any questions?” with “What’s not clear yet?” or “What am I missing from your perspective?” These prompts unlock better dialogue and better data.

3. Respect Boundaries – Yours and Theirs

Respect also means knowing when to pause. In industries where overwork is normalized (“hustle culture”) and availability signals loyalty, boundary-setting can feel risky. But leaders who respect their own limits model sustainability. And those who acknowledge their team’s personal and professional boundaries earn deeper trust.

It’s especially vital for women leaders to reclaim time and enforce boundaries as part of workplace culture, not despite being ambitious, but because of it.

Normalize “focus hours” on team calendars. Publicly support people who decline late meetings or take full parental leave. Set the example without apology.

4. Reward Integrity Over Optics

Too often, loud performers get the spotlight while quiet excellence goes unnoticed. If your culture rewards only visibility, you risk alienating the very people who keep your business running with consistency and integrity.

Women leaders are uniquely positioned to challenge performative cultures by rewarding substance over showmanship. Promote those who lift others, not just themselves.

In performance reviews, build in metrics for collaboration, mentorship, and ethical decision-making, not just revenue or output.

5. Be Explicit About Inclusion and Act on It

Don’t assume that respect will trickle down. Cultures of inclusion must be intentionally built. That means regularly reviewing who’s in the room, who gets airtime, and who’s being overlooked.

When women in leadership elevate others, especially across lines of identity and background, we disrupt exclusionary systems that thrive in silence.

Create sponsorship programs, not just mentorship ones. Advocate for underrepresented voices when promotions, stretch projects, or visibility opportunities arise.

Respect Isn’t Soft; It’s Smart

In the boardroom, courtroom, or C-suite, respect is not a sentiment. It’s a strategy. And while it costs nothing to implement, it pays dividends across every business metric that matters. According to Deloitte, leaders who model respect and inclusion significantly outperform those who don’t.

For women in leadership, leading with respect is also a form of defiance. It says: I don’t have to emulate toxic models to succeed. I can build something better, and I can bring others with me.

In a world where too many companies are quietly cracking under the weight of incivility, women executives have the power and responsibility to lead differently. To lead with respect.

By: Marcy Syms is a social entrepreneur, philanthropist, and the former chair and CEO of Syms Corp., the first truly off-price retail chain in America. Her forthcoming book Leading with Respect: Adventures of an Off-Price Fashion Pioneer (Citadel // August 26, 2025) explores how respect-focused leadership fuels performance and purpose in today’s workplace.

(Guest Contribution: The opinions and views of guest contributions are not necessarily those of theglasshammer.com)

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Want More Confidence? Cut Down These Five Negative Thought Patterns

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develop confident mindsetWhen it comes to developing a more confident mindset, much of the self-help industry centers on positive thinking. But the truth is, the bigger mindset leaps come not by piling on positivity, but by cutting down the noise of habitual negativity.

Less negative or pessimistic thinking is a stronger predictor of physical health than increasing optimism and has more ripple impacts on your life.

How Habitual Negative Thinking Undermines Growth

Habitual negative thinking—such as self-criticism, chronic complaining, or imagining worst-case scenarios—clutters your mind, clouds your energy, and drains your life-force. To be clear, we are not talking about the discernment of saying something is not okay, authentic anger in the face of injustice, or negative emotions that guide you to value-based action.

Rather, most habitual negative thinking, like thoughts in general, are unconscious and repetitive. The negativity-biased hard-wiring of the brain keeps you stuck in survival and victimhood. Until you cut down on negative clutter, the positive growth you try to build on top struggles to take root.

Habitual negative thinking distorts your perception of reality, robs your motivation, erodes your self-trust, and drowns out inspiration. In essence, trying to grow confidence in a mind overrun with fear is like planting flowers in a weed-filled garden.

The Impact of the Five C’s and How to Clear Your Mindset

According to change management expert and author, Price Pritchett, “If we want to increase our belief in the self, one of the things we can do is start removing pessimism and negative thinking.”

Pritchett points to five C’s which comprise the majority of negative thought loops: complaining, criticizing, concern, commiserating and catastrophizing.

Disrupt the loops by identifying and challenging them.

1) Complaining focuses on problems and shortcomings rather than solutions or positive aspects. If where attention goes, energy flows, then complaining keeps you problem-focused.

Complaining or venting can feel rewarding as it provides validation and a temporary outlet for stress. But it also shrinks the hippocampus, oils your neural pathways for negativity, and shapes what you pay attention to.

Chronic complaining feeds a victim identity where you feel powerless. It keeps you mired in problems instead of seeing possibilities. To counter the habitual negative impact of complaining, ask where your power lies.

What is in your control? Can you practice acceptance and see from another perspective? Can you become solutions-focused and action-oriented? Are you shying away from an uncomfortable conversation? What is one small change you can make to improve the situation?

  • Complaint Mindset: “I’m getting dumped on at work, and it’s not fair. Why me, again?”
  • Solution Mindset: “I am going to have a conversation with my boss about my workload and express my boundaries.” or “I am going to drop the office housework and focus on my priorities.”

2) Criticizing focuses on finding fault with yourself or others, often in a harsh or judgmental way.

Being oriented towards poking holes is an imbalance. Because when you are applying your creative energies, you usually have less space and time for criticizing. Unused creativity can give rise to resentment and criticism.

A healthy critical eye becomes a catalyst for more creativity and more possibilities. With constructive feedback, the intention is to identify how to improve, rather than tear down. Mistakes become learning, refining, and a launchpad for growth – not failures.

Whether self-critical dialogue or criticism of others, you must be willing to break through criticism and turn towards creativity again. This is what opens a space for novel thoughts and energy to come through.

Criticism Mindset: “I’m not qualified for this job. I don’t know what I’m doing.”

Compassion Mindset: “Nobody who dares to leap ever knows what they are doing.” or “What if not knowing how it’s supposed to be done is my creative license to carve the path?”

3) Concern steeps you in excessive worry or anxiety about potential problems, often without a clear sense of what to do about them. Amidst a foreboding issue, you feel small and helpless. While concern seems helpful, it can fuel anxiety and feeling stuck.

Like empathy, concern is often a reflection of what you value and care about, which can guide compassionate action and catalyze change. But the concern that Pritchett calls “garden variety worry” – concern about inflation or the state of world affairs or AI in the workplace – often leaves you overwhelmed or despondent, feeling powerless.

Worrying makes it feel like you are doing something, but it removes you from the present. Rather than be with uncertainty, you ruminate to escape it and grasp for a sense of control. When you worry, you try to micro-manage the future while envisioning what you don’t want into it.

Unless you can address your concern through positive thoughts, energy, or action, then it honestly helps nobody and nothing. It feeds the energy of fear and keeps you caught in a spiral. Instead, find where you power does reside.

Perhaps bring in a perceptual reframe, such as deeper trust in the bigger picture. Or take grounded responsibility and calm, present-moment action – no matter how small.

Concern Mindset: “All of these policy changes are worrying, and I don’t know what’s going to happen.”

Grounded, Present Mindset: “I am going to embody the change I wish to see in the world.” or “Day by day, I am going to contribute to the calm and inclusive environment I wish to encourage by being a welcoming and friendly presence.”

4) Commiserating, or co-rumination, is connecting with others through focusing on shared problems and suffering, which can lead to becoming entrenched in negative emotions.

While it may feel liberating, therapeutic, and bonding at first, those long gripe sessions deplete health and mental strength. When social connection hinges upon rehashing complaints, you quickly fall into reinforcing each other’s victimhood. You bring a heavy focus to what you don’t want, without freeing the energy towards what you do.

Unless you move towards making a constructive change, you’ll be swimming in an energetic pool that gets dirtier as long as everyone only kicks up the mud. Instead, you can practice compassionate listening, empathizing, and empowering.

Commiseration Mindset: “Yes, everything is awful, and it’s not fair, and nobody cares.”

Empathetic, Empowering Mindset: “Yes, this is a big change, and challenging. How can we find opportunity within it?” or “This is hard. We may need to time to take it in. Maybe we can find alternative, creative ways to support our cause?”

5) Catastrophizing involves exaggerating potential problems until they are insurmountable and become worst-case scenarios, which obviously creates stress and anxiety.

With catastrophizing, fear inverts the creative power of imagination towards envisioning disaster scenarios and how they will play out. Often, these scenarios involve your worst fears coming true. You inflate the problem to such a degree you are caught in fight-or-flight and feel powerless.

Keep catastrophizing from running wild with a probability check. Does it usually go as badly as you imagine? Has life disproved you before? Even when something did not go how you wanted, did everything end up alright or even work out for you?

Catastrophe Mindset: “I made a mistake, and I’m going to be fired, and I’ll end up on the streets, broke and alone.”

Grounded, Logical Mindset: “What is the most likely outcome of my mistake? Even if it goes wrong, can I handle it?” or “I’ve made mistakes before, and I have not been fired for them.” or “Will this matter in five years?”

The Ripple Effect of Clearing the Mental Clutter

Cutting down negative thinking doesn’t mean ignoring problems or pretending everything is perfect. It means becoming aware of unhelpful thought patterns and replacing them with more constructive, balanced ones which support your growth.

Rewiring your brain away from self-sabotaging patterns requires practice and discipline. Awareness is the first step. If you can identify and shift these five loops of habitual negative thinking, you will not only feel better, but you will also liberate mental space, clear your energy, and be more effective and creative as a leader.

By Aimee Hansen

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2024: Words of Wisdom from Women in Leadership (Part 2)

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Words of Wisdom women leadersThis week, we continue with more words of wisdom from women leaders we’ve interviewed throughout 2024. Please be sure to check out Part 1 of this year round-up! Below we share more words of wisdom and inspiration from women leaders who are “being the change they want to see”. Inspired by these stories to take your leadership to the next level? Read through to the end to check out a special offer for theglasshammer readers!

Quotes to Live By

“I haven’t always looked up to the next thing. Sometimes, by looking laterally and across, you accumulate diverse professional experiences that make you well-rounded. This can eventually lead to being seen as an expert or someone sought after to be a part of the team.” – Lauren Uranker: Managing Director, Head of Workplace Advisory Client Business, Goldman Sachs Ayco

“As leaders, we must empower junior employees to speak their minds and give them a safe space to share their point of view. We have to value their perspectives, even if we disagree with them. It’s important to listen and create this platform for our team.” She emphasizes, “The onus is on leaders to ensure that as they move into more senior roles, they don’t lose sight of the fresh perspectives that others around them have.” – Elyssa McMullen: Managing Director, Head of Credit Tenant Lease Financing, PGIM Private Capital

“My mission is to lead in a way that balances the needs of the business and our employees – and ultimately drives positive outcomes for both. I’m always thinking about what’s best for our team and what’s best for our clients. That approach has cultivated a desire for people to want to talk to me and get advice.” – Jennifer Doyle: Managing Director, Co-head of Structured Products Group, Wells Fargo

“I value the diversity in our teams and always encourage some of our quieter, more reserved team members to speak up. Going around the table and giving them space to express their points of view lets everyone benefit from different perspectives.”- Su Lin Wee: Executive Director, Head of Asset Management, Southeast Asia, Hong Kong & China, PGIM Real Estate

“You’re never going to get more experience or broaden your skill set if you don’t say, ‘I’ve got to do this. I’ve proven to myself I can learn things, so let’s try it.’ It’s trusting in yourself.” – Kendra Lee: Chairman and CEO, Merichem

“There is always room for growth. Make it a habit to read newspapers, watch various news outlets and seek out diverse opinions and perspectives. Not only will you expand your knowledge, but you will also better understand and navigate different situations and draw informed conclusions.” – Danielle Navarro: Portfolio Manager, PGIM Fixed Income

“Run towards the fire. Go to where there is growth and where you can make an impact. To me that’s always the recipe for success.” – Rachel Goldin Jinich: Head of Specialty Real Estate Finance, Wells Fargo Commercial Real Estate

“The essence of mentorship is putting yourself in someone else’s shoes—truly seeing the world from their perspective—so you can guide them more effectively. Whether in a professional setting or coaching a lacrosse team, it’s never about you; it’s about helping others navigate their paths by understanding where they are coming from.” – Kelly Odenheimer: Vice President, Global Customer Care, ETS

“You need to invest in your network. It’s important to have a goal of setting up an in-person catch up with someone that you work with every single week because it allows for people to get to know you as a person, so that you’re not just a name on the other side of an email.” – Yasmine Coupal: Partner, Goldman Sachs

“Whether it’s being considered for a stretch project, a promotion, or a raise – don’t be afraid to ask for what you want. The worst response you’re going to get is ‘No,’ and even that gives you the opportunity to start a dialogue.”- Heather Garland: Vice President, Global Chief Marketing Officer, PGIM Investments

“You have to ask yourself why you’re entering this business,” she advises. “Have a heart-to-heart with yourself, especially in those early years when sacrifices are abundant. If you’re in it for the wrong reasons, you won’t last. You have to truly love what you do because, ultimately, the money alone won’t sustain you.”- Maureen O’Connor: Managing Director, Global Head of High Grade Debt Syndicate, Wells Fargo

“Investing is a fast moving, competitive industry. To be successful, I tell aspiring investment professionals that they not only need to understand the importance of making good investment decisions on behalf of clients, but they also need to invest in themselves… it’s the best investment they’ll ever make.” – Stacie Mintz: Managing Director and Head of Quantitative Equity, PGIM

“The more senior you become, the greater the risks in your career. Not everyone will be nice, and not everything will be fair. That’s why resilience and stamina are essential—and why surrounding yourself with the right people matters.”- Erica Klinkowize: EVP, US Treasurer, TD Bank

“You can make an impact even if you are behind a desk. Even small contributions, like cutting weeks out of a reporting process, can make a big difference. It’s about understanding the value of what you’re helping people achieve, even if it’s not a headline-grabbing problem.” – Neha Singh, Head of Solution Development, PGIM

An Opportunity to Develop Your Leadership

We believe coaching is the most effective way to hone broad leadership development goals specifically to each person and their circumstance.

Invest in yourself and your career. Sign up to attend our free introduction to coaching to see if coaching could be useful to you- we ask that you are a VP, SVP or MD level in a financial or professional services firm, or a Fortune 500 company to make the cohorts work for consistency of experience and relevance. We will match people to coaches and peers in the cohorts on that basis. The 6 session one-on-one program with 2 (small pod) peer coaching sessions, plus a career workbook to track your progress will run for twelve months in 2025 and we have space for 30 women total.

This program is not for career changes, feeling stuck or between jobs career coaching (which we can offer here, but not in this program), this program is for leadership development work. Don’t miss this opportunity to be coached! Program costs are $3,999 per person if you, the individual executive is paying (companies are charged at a higher rate to subsidize this work) Reserve your spot here to hear more.

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2024: Words of Wisdom from Women in Leadership (Part 1)

Professional women words of wisdomTheglasshammer’s mission since our inception in 2007 is to inform, inspire and empower professional women through advice, events and coaching. By profiling female current and future leaders, we continue to aim to create a digital campfire for successful women to tell their career stories around. In 2024, we’ve had the privilege of connecting with inspiring women—those driving meaningful change, leading with authenticity, and looking to make a positive impact. Once again, we’re thrilled to spotlight the voices of women who are “being the change they want to see”—whether through transforming leadership dynamics, speaking up with their authentic voice, or supporting the next generation of women leaders.

As we reflect on the incredible leaders that we’ve highlighted this year, we’re excited to share their insights and stories of development and resilience (stay tuned for Part 2 next week). A heartfelt thank you to each of the executive women for your time, wisdom, and inspiration! And to the 2024 sponsors Wells Fargo and PGIM who have ensured that there is no cost to the readers of theglasshammer.com to access personal stories and career advice.

Quotes to live by

“The best leaders are those who recognize you don’t have to be the most senior person in the room to bring valuable insight or perspective that drives change or helps to make the optimum decision,” she says. “We’re all here because we have a role to play and a level of expertise in a particular area. Part of my journey has been overcoming my discomfort when faced with resistance and instead, learning how I can better use my knowledge and expertise to address the differing perspectives in a room and influence people to see DEI as a business imperative.” – Natalie Gill, Head of DEI Strategy & Industry Engagement, PGIM

“Going into situations, I’m very aware of who I am. I am a woman. I look different. I don’t think people automatically assume that I’m Black because I am mixed. So, I have a voice, and I use it. Instead of shying away or being self-conscious, I use it as an advantage. I want to be a good representative of women, of women of color, and of diverse women. We all have a voice, and we have to advocate for ourselves.” – Vanessa McMichael: Head of Corporate & Public Entity (CPE) Strategy, Wells Fargo

“You absolutely can be what you don’t see in the world because that is what innovators do. So, if you transfer innovators with trail blazers, that’s what trailblazers do — they see a need in the world, and they find a way to fill it. And I think that the need for each of us that are called trailblazers is unique.” – Kimberly Bryant: Founder and CEO, Black Innovation Lab and Ascend Ventures Tech

“Growth among peers is not a competition, and everyone’s growth path is different. Putting egos aside and collectively pooling our talent and expertise helps ensure that our business’ goals are prioritized, enabling everyone to ultimately be successful,” she says. “At the end of the day, if support and resources I’ve provided can help develop and lift someone else as I climb the corporate ladder, no matter what level they are, I’ve done my job – and I’ve done it well.” – Tara Stafford: Project Manager, PGIM Operations & Innovation

“Respect everyone who is in the room with you. You have been asked to work on a multi-level team, be mindful not just of ‘the boss’, everyone in the room has ideas to bring and value to contribute. By listening to everyone, and respectfully communicating to everyone horizontally, not in silos, you will bring people together to drive forward whatever project or whatever collaboration you’re working on. Work to ensure everyone is engaged in a successful outcome.” – Susan Nickey: Executive Vice President and Chief Client Officer of HASI

“I mentor people that way as well, which is not just to say, ‘okay, let’s have a coffee and I’ll tell you how great you are,’ but ‘let’s have a coffee and discuss where you think you might fall short. Then I’ll tell you what I think or help connect you with people I know will give you a straight answer.’ There are ways to coach that feel good for everybody and there are ways to coach that might feel a bit outside your comfort zone, and you have to do both.”- Jill Ford: Co-head of Equity Capital Markets, Wells Fargo

“You have to be clear on setting boundaries and priorities. Any organization is going to take all that you’re willing to give, so it’s up to you to be the person to set those boundaries for yourself. It doesn’t mean that you’re not going make sacrifices or that there will not be this push and pull constantly, but each time that happens you need to be very thoughtful about whether it’s the right trade-off.” – Shekhinah Bass: Managing Director, Head of Talent Strategy, Goldman Sachs

“I’ve grown through advice and mentorship. When entering rooms with senior stakeholders, I remind myself why I belong, why I should be there, and embody that. In the past, I would almost physically make myself disappear, taking more of a passive role in group discussions, but I have gained the confidence to show up more fully.” – Dania Shahzad: Business Manager, Client Advisory Group, PGIM

“Success stems from a breadth of experiences. The broader your understanding and hands-on involvement across domains, the better equipped you will be to thrive in senior roles. Focusing on the richness and depth of experience versus the speed to get there will pay off in the long-term.” – Rachel Lockett: Vice President of Marketing, MAC Cosmetics

“The most important thing is that you yourself have to walk the talk. For example, after Covid, a lot of people wanted to work from home. But if you want the team to be in the office, you have to show up. You are demonstrating to them, ‘I’m here and this is why we are here: we need to talk to each other, we need to communicate, because we are on the trading floor’.” – Mandy Wan: Managing Director, Head of Markets, Co-Head of CIB APAC, Wells Fargo

“In every role, I continued to stay focused, do great work, think about what my next move was and communicate the career trajectory that I wanted. You have to advocate for yourself. You’re the marketing team behind your own personal brand, and sometimes, that means creating opportunities for yourself that didn’t exist before.” – Anar Patel: Director, Portfolio Construction, PGIM Investments

“Earlier in my career, I thought what mattered to be successful was being excellent at my job and prioritized “doing the work” above all else. Then I came to recognize over time and with seniority that the relationships formed and the collaborative work with others were more impactful. You have to be open to that collaboration and not solely focused on your own success because the success of the collective also matters. Meaning the success of the project, the success of the client, and the success of the firm. That is why the interconnectedness of collaborators in driving value and outcomes is so important.” – Marion Regnier: Partner, Technology Strategy, PwC

We believe coaching is the most effective way to hone broad leadership development goals specifically to each person and their circumstance. Many of the women profiled over the years have been coached by theglasshammer’s cadre of coaches as part of their company’s programmatic leadership development plans. We also work with individuals who want to work on their own development as a leader and can hire us if their company is not providing a coach. Invest in yourself and your career. Sign up to attend our free introduction to coaching to see if coaching could be useful to you- we ask that you are a VP, SVP or MD level in a financial or professional services firm, or a Fortune 500 company to make the cohorts work for consistency of experience and relevance. We will match people to coaches and peers in the cohorts on that basis. The 6 session one-on-one program with 2 (small pod) peer coaching sessions will run for twelve months in 2025 and we have space for 30 women total. This program is not for career changes, feeling stuck or between jobs career coaching (which we can offer but not in this program), this program is for leadership development work. Don’t miss this opportunity to be coached! Program costs are $3,999 per person. Reserve your spot here to hear more: https://calendly.com/evolvedpeople-nicki/coaching-cohort-2025

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