Tag Archive for: Allies

hispanic heritage monthIf you take a look through a list of CEOs at Fortune 500 companies, you’ll find that 10% of the most senior leaders are women. After many years at the 8% mark, the start of 2023 brought a slight jump with 5 female CEOs being installed. These CEOs include Karla Lewis of Reliance Steel & Aluminum, Julia Sloat of American Electric Power, Jennifer A. Parmentier of Parker Hannifin, Stephanie Ferris of Fidelity National Information Services, and Maria Black of Automatic Data Processing. Although this is a win, there is still a considerable amount of work to be done to make the leaders of companies more representative of the people who work under them. And one of these areas that needs the most focus is the number of Latina professionals in leadership positions.

In the United States, the Latinx population are a major economic driver, contributing over 28% of the US GDP, as well as being the second largest ethnic group. Yet, they are the one of the least represented in the professional world, Latinas especially. Latinas make up 10% of the national population but hold less board seats at Fortune 500 companies (less than 1%)  compared to any gender, ethnic or racial group. White women hold 1226 seats followed by Black women with 183 and 89 seats for women from Asian descent. While Latina professionals hold the smallest number of seats, thirty less than women of Asian heritage, as of 2022 women overall still only hold 30% of Fortune 500 board seats.

Currently, in 2023, there have been only three Latina CEOs in these companies. The first of these CEOs was Geisha Williams who acted as CEO of Pacific Gas and Electric Company (PG&E) from 2017 to 2019. She is the first Latina to ever hold the title of CEO at a Fortune 500 company. The second was Cheryl Miller who was CEO of AutoNation from 2019 to 2020. The third, and only current Latina CEO, is Priscilla Almodovar who began her journey as CEO at Fannie Mae at the end of 2022.

Although Latinx accounts for over 18% of the total population in the United States, the number of board seats allocated to Latina professionals is around 1%. Ester Aguilera, CEO of the Latino Corporate Directors Association (LCDA) shares, “In fact over the last 10 years, between 2010 and 2020, Latinos only gained 1%. We went from 2% of corporate board seats to 3%. Latinos and Latinas are invisible in the C-suite and the boardroom. For Latinas, it’s even smaller. Only about 1% of the public company board seats are held by Latinas.” Aguilera attributes this small number to lack of visibility which makes companies feel as though they cannot find qualified Latinas to hire for board positions. The LDCA prides themselves on helping quicken the search to find qualified Latinx professionals and have created a directory with a talent search tool to hone the search for Latinx employees.

What Can You Do To Be an Ally to Latina Professionals?

Understanding that there is a gap for Latina executives is the first step, but deciding what tactics you can bring into the workplace is the most vital step. It can be very difficult for a company to work cohesively if there is not a level of trust and safety felt by its employees. Amy Edmondson introduced the concept of team psychological safety in 1999. Research shows that it still rings true today in making employees more content in the workplace, lowering levels of conflict between coworkers while boosting higher levels of performance. When speaking of psychological safety, Edmondson explains, “Psychological safety exists when people feel their workplace is an environment where they can speak up, offer ideas, and ask questions without fear of being punished or embarrassed.”

In keeping true to the concept of psychological safety, employers must be willing to create an inclusive environment for all backgrounds and cultures. The Harvard Business Review found that 76% of Latinx employees repress parts of themselves at work. This includes their appearance, accents, body language and communication styles which are all part of executive presence, an important element when defining leadership potential. They also found 43% of Latinas feel as though they need to push aside their authenticity to meet the standards of executive presence at their companies. Employers need to create a space where Latinas can be their true selves and below are just a few examples as to how this can be achieved.

Check Your Own Bias

The change will start with you. As a leader, you are the first obstacle to creating an inclusive space. Take some time to sit with yourself and understand what biases you may have. Think about taking an Implicit Association Test to explore your biases. Once you’re aware of your biases, pay attention to them. Take a step back and think about why you made a decision and if your biases had any influence on that choice. See if there are any stereotypes you are holding in your head such as “I don’t like to work with her, she’s too fiery.” Or “I can never understand what she’s saying, her accent is too strong.” Acknowledging your own biases, and apologizing when they get in the way, is a considerably positive step to creating a healthy team culture.

Engage in Active Listening and Use That Information for Change

While attempting to increase any type of inclusion, leaders should strive to listen to what their team is telling them. Take time to connect to your employees, listen actively and be aware of who they are. If leaders want to retain Latinas and hire more, listening to their needs is overtly important. In learning about needs, you need to let the employees lead the conversation and make sure you ask questions and participate so they know you are listening to understand. From what you learned in these conversations, bring change. Create new policies that meet their needs and help them feel more comfortable in their work environment. Knowing the workplace they would be joining is a safe place, where they don’t have to hide their true selves, would be a driving factor to hiring more qualified Latinas.

Increase Opportunities for Latinas

Another way to help increase the number of Latina professionals is to provide more opportunities for advancement. One way would be to implement a mentorship program in your company. You can follow examples such as the one set by JPMorgan Chase. JPMorgan Chase has created an initiative for advancing Hispanic and Latinx in which they provide activities with emphasis on career readiness and support, entrepreneurship, community development and financial help. Having someone to go to for advice will help Latinas feel like they belong as well as give them someone who may have been in their position to help them advance confidently. The JPMorgan Chase initiative also includes fellowship programs for collegiate level Latinx to help them find their way while still in college. Applying an initiative like this, with a focus on Latinas, could create a better laid out path from college to executive positions. You may also try implementing groups for Latina women to connect with each other and share their own stories. Networks and connections play a large role in advancement in today’s professional occupations. Creating a space where Latina employees can feel as though they belong, with people who look and speak the same way they do, can help increase their executive power and feeling of confidence in an executive position.

While all of these ideas can positively affect Latinas professionally, you must keep in mind that change cannot happen overnight so stay focused. By following these suggestions, you can help take that step towards increasing the number of Latina executives in the professional leadership community. This Hispanic Heritage month, remember to be aware of your own biases, listen to understand, and work to increase opportunities for Latina professionals. Supporting this growing community is essential for companies to retain their Latina employees and create a space in which others will want to join.

By Chloe Williams

LGBT flag featured

By Jon Terry, Diversity and Inclusion Consulting Leader, PwC UK

Growing up in multicultural London, I saw how diversity can enrich our communities.

My childhood experiences helped to inspire my passion for strengthening diversity and inclusion in the workplace and focus on doing so within my internal and client-facing roles at PwC. From fresh perspectives to stronger engagement and motivation, the power of inclusion is something I see right across my work with colleagues and clients.

What’s also clear to me is that businesses prosper in an environment that enables all their talent to thrive. For LGBT+ talent, as with all employees, this means ensuring that they can realize their full potential without barriers and bias. It also means creating an environment where LGBT+ talent can feel safe to be their true selves and fully participate in the workplace. Just as I can talk openly about my wife and what I did at the weekend, my LGBT+ colleagues should be able to engage with their colleagues without feeling the need to be guarded or closeted.

Are businesses around the world creating an environment where LGBT+ talent can thrive? Are businesses realizing the full benefits? These are some of the key questions addressed in Out to Succeed: Realising the full potential of LGBT+ talent, a survey of corporate leaders and high performing LGBT+ talent, which was carried out earlier in the year by PwC in conjunction with Out Leadership, the global LGBT+ business network.

The case for inclusion

The business case for LGBT+ inclusion comes through loud and clear from the survey findings. Around two-thirds of the LGBT+ employees taking part believe that having a supportive focus on LGBT+ talent has given their organization a better understanding of customers’ wants and needs. Employers are even more emphatic, with nearly 90% believing that a supportive LGBT+ focus has enabled them to gain a better understanding of customer demands.

In a competitive labor market, inclusion is also a talent differentiator – more than 80% of employees believe that having an openly supportive focus on LGBT+ has provided their organization with wider access to the best talent. Almost all the employers we asked agree.

Being your true self

Yet, while progress on inclusion is being made – more than 80% of the LGBT+ employees in our survey feel comfortable being out at work – support for LGBT+ talent is still falling short in many organizations.

One of the most telling findings is the two-year gap between the median age when gay male participants came out to family and friends (age 21) and when they come out at work (age 23). Among women, the gap between coming out in their personal and professional lives is an even wider at five years with the average age of coming out at work then being 26. This reluctance to be their true selves at work should be a cause for concern for companies that think they’re doing enough to create a safe and supportive environment.

It’s also telling that even among the openly LGBT+ talent in our survey, a high proportion prefer to cover aspects of their lives and behave in a guarded way in the workplace. Two in five avoid mentioning their life outside work. One in three have kept quiet when they’ve heard negative comments about LGBT+ people. The fact that so many LGBT+ professionals remain guarded not only hinders organizations in recruitment and retention, but, more importantly, this hinders the careers of LGBT+ professionals.

Realizing potential

And this uncertainty extends to opportunities for advancement. Career progression is the number one priority for the LGBT+ developing leaders in our survey. The majority according to the survey, see LGBT+ specific training and development programs as important elements in making them want to work for an organization. Yet, less than 30% of the businesses we surveyed have programs specifically focused on the retention, development and progression of LGBT+ talent. Many of the LGBT+ employees who do have access to such programs aren’t even aware that they exist.

It is our belief that if LGBT+ employees don’t feel they can realize their full potential within their current organization, they will vote with their feet by looking for opportunities elsewhere. In turn, businesses will miss out – only 35% of the LGBT+ employees in our survey believe that their company leverages LGBT+ inclusion for business advantage.

True inclusion

So how can businesses give LGBT+ talent the confidence they can succeed within their organizations? Drawing on the survey findings, the Out to Succeed report sets out five key recommendations for promoting real equality and opening up the full business benefits of LGBT+ inclusion:

1. Set the right tone from the top and engage with CEOs
2. Create clear pathways for career progression
3. Stand up and advocate for LGBT+ equality
4. Build and empower LGBT+ ally networks
5. Create inclusive communications

What comes through most strongly for me is how important it is for leaders to be active advocates for LGBT+ equality and inclusion. When the LGBT+ talent in our survey were asked about their priorities for creating an inclusive organization, more than 90% pointed to a leader who is prepared to be a visible and vocal LGBT+ ally. This includes both LGBT+ and non-LGBT+ executives. Leaders set the tone from the top and ensure that inclusion for all minority groups, including LGBT+ employees, is an organization-wide priority. They can also help give LGBT+ employees the confidence that they can be themselves and succeed within the organization.

Sometimes, however, speaking out and being an active ally creates challenges. There are many countries where homophobia and discriminatory laws are still prevalent. Even in relatively liberal societies I know of colleagues who’ve received online abuse for supporting developments such as equal marriage. In turn, some leaders may be nervous about saying anything about LGBT+ issues in case they say the wrong thing. Yet this can be the worst thing to do, as LGBT+ employees may assume that the silence signifies a lack of real support. Leaders can’t hide or ignore these issues – they should stand up and be counted.

My own experiences as an LGBT+ ally and support for groups such as our GLEE network have been both eye-opening and life-affirming. It’s fun to take part in network events and if people hear me speaking or see me at these events, they’ll know I’m on their side and that they can come to me if they need my support or have an issue at work.

So, everyone has a part to play in creating genuinely inclusive organizations. And leaders should be at the forefront as allies and role models. If you as a leader stand shoulder to shoulder with your LGBT+ employees, they can deliver their full potential in support of your organization.

diversity

Image via Shutterstock

Guest contributed by Lisa Levey

In the challenging work of supporting diversity in the workplace – and diversity as it relates to social justice more broadly – allies play a critical role.

But before exploring why allies make such a difference, it makes sense to begin with the question: what exactly is an ally?

The definition that most accurately captures my vision of a diversity ally is a person who joins with another in a mutually beneficial relationship. While ally relationships can sometimes be framed as a more powerful individual helping a less powerful one, my belief is there is much to be gained on both sides.

Why Do Allies Matter?

Allies matter on both a micro level and a macro level. For an individual, an ally can literally change the direction of someone’s life and in so many cases does: that teacher who believes in a student who is struggling at home against huge odds or that manager who gives a young woman the confidence to imagine reaching her most aspirational goals.

On a macro level, allies change the game by collectively redefining what is normal and acceptable. The 1960’s Freedom Riders were an important piece of the puzzle leading to the passage of the Civil Rights Act and the engagement of those who are heteronormative has played an important role in expanding LGBT rights in recent decades.

Allies provide much needed help in shouldering the heavy load of driving societal change. They provide inspiration, energy, protection, resources and validation. They send the message that you are not alone.

What Does an Ally Look Like?

There is no one recipe for being – or becoming – an ally. Allies do a wide variety of things and come in many different packages. There are allies who are bold and confrontational and those who fly under the radar, quietly driving change.

Male allies described myriad ways in which men support gender equality, responding to problematic situations as they arise as well as working proactively to change norms. With the goal of stopping a male colleague from regularly interrupting women in meetings, a male ally could call out the situation in the moment or reach out to the individual in private at a later time.

Alternatively he could create meeting ground rules that normalize not interrupting others or make it a habit to pick up the thread of conversation and return the floor to the woman after an interruption.

What Do Allies Do?

While there is no one formula for being a diversity ally, there are clear behaviors and activities that are characteristic, as outlined below. You’ll also find examples with ideas for someone seeking to become a diversity ally.

1. Seek to understand the experiences of others:

Allies communicate interest in wanting to listen and learn, doing so in a way that’s respectful and honors the lived experience of others.

Examples: Read articles about families and consider the extent to which these articles reflect the experience of LGBT women and men. Ask women in your life how, if at all, gender has affected their work lives. Conversely, ask men how gender has, if at all, affected their role as a parent.

2. Observe with a fresh eye:

Allies seek to pay close attention, often beginning to develop a new lens and seeing things that previously were invisible. They see the power that systems and structures play in driving outcomes, previously seeing only individual choices and situations.

Examples: Watch who speaks and who listens in meetings at work. Think about the last five to ten people who have been promoted at work and see if there is a pattern.

3. Practice humility:

One of the biggest challenges in discussing inequity is the guilt people feel, or fight mightily to not feel, which puts them on the defense and unable to listen. Allies have a willingness to move out of their comfort zone and to manage their emotional responses so that they can listen to understand rather than to respond.

Examples: Consider what thinking about – racism, sexism, heterosexism – brings up for you and how you can put it in context. Participate in an activity where you are out of your comfort zone and reflect on how that makes you feel – powerful? effective? successful?

4. Are willing to reflect:

Allies observe their own thinking patterns and default assumptions. Becoming conscious of their own internal biases and tendencies enables them to interrupt automatic patterns, think more critically, and respond more effectively.

Examples: Take an Implicit Bias Test to explore your thinking biases. Realize bias is how everyone’s brain is wired and awareness is the first step to disrupting the pattern.

5. Engage as partners:

Allies get involved but are conscious to not take over. They engage in the spirit of walking beside those they are seeking to support and helping to amplify their efforts.

Examples: Attend an employee network meeting at your company to show your support and to learn. Participate in an activity for a group you want to support such as walking in a Pride Parade or attending a conference such as Fatherhood 2.0.

6. Avoid contributing to the problem:

With greater understanding of the challenges of diverse groups, allies become far more conscious of how their own behaviors may contribute to the problem, and act accordingly. If they are unclear about the impact of their behaviors, they ask for feedback.

Examples: Don’t get on the band wagon of stereotypes, woman always do this or men always do that.

7. Work to empower others:

One way allies do this is by responding as an advocate, in both subtle and more overt ways, particularly when others marginalize individuals [or groups.]

Examples: Don’t give oxygen or attention to the guy who consistently cracks sexual jokes. As a team leader, be proactive in ensuring women of color in the group [who face major challenges to advancement] get their fair share of stretch assignments.

8. Provide resources:

Allies might provide monetary resources to groups or causes they care about, but they also contribute their time and energy. They demonstrate support by sharing their social capital.

Examples: If someone’s viewpoint in a meeting is being silenced, interrupt and say, “I’d look to hear more about this issue.”

9. Support changes in policies, practices and legislation:

A powerful way to be an ally is to help change the structural norms that reinforce inequality.

Examples: Support equal rights for LGBT men and women. Look at suggested interventions focused on combating sexism, and suggest to your manager or leader an experiment to try one with your team.

10. Identify and act on where they can have impact:

No matter what one’s role, there are many ways to be an ally. The goal is to determine where you can use your influence to make a difference.

Examples: As a parent think about what messages you send through your words and actions about gender roles. As a manager, understand how much you impact the people that work for you. Step back and consider what would you change if your goal was to be an ally.

In a nutshell, allies educate themselves and work to proactively make a positive difference!