KarenHoBy Jessica Titlebaum (Chicago)

Karen Ho, chief operating officer of Broadway Technology, a trading technology solutions provider for top-tier banks and hedge funds, is an avid Mets fan. She recalls a game they played at Wrigley Field when she was living in Chicago and working at O’Connor and Associates.

“I went to the game with some of my colleagues and no one would sit next to me because I was wearing a Mets cap,” she said. “The Mets were leading all the way into the 9th inning but the Cubs won in the end.”

Ho’s integrity and enthusiasm have helped her excel as a leader in her career from an early age. For example, having becoming Managing Director at Bank of America at the age of 30, Ho has taken her skills to Broadway Technology to help turn it expand internationally.

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Business NetworkingBy Camille Reyes (New York City)

For many people, networking is on par with dental extractions when it comes to their list of favorite activities. For example, a friend of mine confided in me her horror about an upcoming corporate retreat for new hires, including an team-building adventure course and “trust falls.” Networking is often a painful experience, and the prospect of having to “fall” into the arms of a stranger – and then make small talk with him – only compounded her apprehension.

Perhaps this dread helps explain why so many people at networking events suddenly turn into pitch-men (and women), attempting to sell, sell, sell to anyone who will listen – and why an equal number suddenly sprint to the bar for a refreshment in response to a particularly unctuous pitch. But the uncertainty doesn’t stop there. At a panel event, for example, the question of whether or not to approach the speaker afterward gnaws at your brain. Common wisdom says to do these things often, yet so few people know how to do them well.

But then, of course, there are those confident types who seem to work a room effortlessly. Gold dust falls from their eyelashes as they confidently shake hands with strangers without even a hint of sweat in the pits of their perfectly starched shirts. She will come home with C-level business cards and action plans. She will get buckets of referrals. What is the secret to such networking prowess?

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By Tina Vasquez (Los Angeles)

Recently, Working Mother Magazine released its 2011 list of the best places to work for multicultural women – essentially, a survey of the availability and usage of diversity programs, as well as the accountability of the managers who oversee them at top corporations. For the fifth year in a row, Pepsico has been named number one, along with with 23 other companies, all of which are committed to supporting women of color with strong diversity, leadership, and education programs. Here are four of the most innovative initiatives included on 2011 list, that help advance and retain diverse women.

IBM
IBM’s cutting edge Reverse Mentoring pilot program turned mentoring on its head. Ten senior executives were given the opportunity to choose a culture they wanted to learn more about and for 10 months, and multicultural women (who were primarily non-executives) from these cultures acted as their mentors, helping them better understand cultural differences. The need for the program was identified as a key initiative of the Multicultural Women’s Group at the company, whose mission it is to attract, retain, and develop women through mentoring, networking, fostering a sense of community, and exchanging information.

According to Angela Archon, IBM’s VP of systems and technology, the program promoted cultural sensitivity and adaptability and demonstrated the impact of globalization and why culture matters.

“The hallmark of the program was to increase knowledge and sensitivity around cultural differences and continuously improve global collaboration. It helped dispel myths; it provided clarity to issues related to stereotyping; and it increased cultural awareness,” Archon said. “Executive mentees gained knowledge about their mentor’s culture and how business is done in that culture and the multicultural women who served as mentors had the opportunity to build a relationship with an IBM executive and enhance their leadership capabilities.”

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Grant-DBy Melissa J. Anderson (New York City)

A strong proponent of mentoring and the continued expansion of women’s leadership roles in the legal industry, Shearman & Sterling partner Denise Grant also believes it is important to step back and take a broad view.

“At the end of the day, when thinking about the challenges and barriers for women in law, they’re relative,” she explained. “Growing up the daughter of a diplomat and now as an international transactional lawyer, I’ve traveled all over the world. I’ve seen women denied basic rights and opportunities, like going to school, being able to vote, being able to speak for themselves. In relative terms, the barriers we face here pale in comparison.”

She continued, “The real challenge for each of us is to find our own path. You may bump into a wall, but the challenge is for you to decide how to get beyond that wall. Do you scale it? Do you dig under it? Do you find a way around it?”

Grant, a partner in Shearman & Sterling’s Project Development & Finance Group and co-chair of the firm’s Diversity Committee, was also the firm’s first black partner. She is proud of her career and the opportunity to open doors for others where there may have been a wall before, and she encourages other senior female role models to not only open doors but to help usher women through them.

A Lifer at Shearman & Sterling

Grant, originally from Guyana, grew up in the United Kingdom, Canada, Belize and several countries in South America, and came to the US with her family – her father was Guyana’s Ambassador to the United States – to attend college. She studied International Relations at George Washington University and then attended Georgetown University Law School.

“I’m a lifer at Shearman & Sterling,” Grant began. After working at the firm as a summer associate during law school and then becoming a full-time associate in 1989, Grant climbed to the top of the ladder at the firm and became a partner in 1998.

“With my background in international relations, my initial goal was to garner some experience at a private law firm and then eventually join an international organization like the World Bank, the IMF, or IFC,” she recalled. “But my work here at Shearman & Sterling has always felt like a great fit.”

“Shearman did – and still does – have a significant platform in Latin America, and so the firm was my first choice based on the ability to practice law on cross-border transactions in the region where I grew up,” she continued. “And, best of all, I’ve actually done some work for the IFC and have worked on matters involving the IMF and the World Bank.”

Today, over 20 years later, Grant continues to focus on financings in Latin America. In fact, she said, one of the most interesting things she’s experienced during her career has been the evolution of transactions and the players in the region.

“When I first started doing work there, Latin America was considered an ’emerging market’ and the region was comprised of ‘developing countries,’” she explained. “But now I’ve seen many of those countries emerge. It’s very exciting to see that transformation, to have the opportunity to represent Latin American companies and financial institutions that have actually grown to such a magnitude as to acquire companies in the US and to lead internationally syndicated financings.”

For example, Grant has played a key role in supporting the expansion of Brazilian beef producer JBS, which made an important acquisition outside of Brazil and into the US with the 2009 purchase of Pilgrim’s Pride, a major chicken company. She has worked with JBS on subsequent financings for its US subsidiaries.

In Grant’s view, JBS’s expansion is indicative of a bigger trend – a changing and growing acquisition finance market for Latin America. “The more acquisitions you are seeing from Latin America into the US means that that the market is going to shift,” she said. “It’s growing more similar to US sponsor – style leveraged financing.”

Sources of Pride

In a career filled with significant professional achievement, one special accomplishment stands out, Grant says. “The professional achievement I’m most proud of is becoming the firm’s first black partner,” Grant said. “It’s historic, and also a source of pride for my parents.”

“Really, it’s a professional and personal achievement,” she continued. “Professionally, my election helped to open doors to others coming after me. On a personal level, when I was deciding what I wanted to do with my life, I knew it would include making the road easier for those coming behind me. This is very important to me.”

Political Risk and Diplomacy Skills

The road to achieving this professional success has been paved with hard work. Grant’s practice is multifaceted and calls upon so many of her skills.

“When working on cross-border transactions you often times have to deal with issues of political risk — we’re talking about expropriation, nationalization, currency conversion issues, etc. We’re also talking about war and political insurrection,” Grant said. “All of these issues come into play in my work.”

She continued, “In the past, mitigation of political risk was dealt with by lenders and investors buying an insurance policy against such risks occurring. For example, in the early 2000s, when Argentina decided to redenominate all US dollar-denominated obligations into Pesos, which created losses for many foreign lenders and investors, many of our clients made claims under their political risk insurance (PRI) policies.”

Grant explained that the insurance companies pushed back, arguing that “pesofication” was not covered by the standard PRI policies. Of course, the policyholders disagreed. As a result, many of the claims were taken to arbitration. “We had to arbitrate a number of these political risk claims – and we were successful on a number of them – but not without a lot of cost and time to our clients and significant questions about the effectiveness of these types of policies,” she said. “So now, many people try to structure their deals in such a way to work around these political issues.”

Recently, for example, Grant worked on an acquisition financing in Peru that was closing right around the time of the country’s elections. This meant that she had to assist her clients in navigating that transaction in a way that didn’t offend either political party, but at the same time provided the client with adequate protection. This called for strong diplomatic skills.

“Maybe this is genetic, because of my father’s career, but I’m interested in using diplomacy skills to have a variety of interests come together to consummate a deal, to meld all of these things together,” she explained.

Wisdom for New Lawyers

Grant’s sound practical perspective has benefited her outside the deal environment.

“One of the things I wish I had been more cognizant of when I was first starting my career was the importance of building relationships and networking. The earlier that starts, the better it is for you,” Grant advised. “It’s a small world, and it’s helpful to know as many people as you can. That includes business relationships and the like, but it also means mentoring.”

She continued, “Another point I do raise with young people is that it will help enrich your life to build up your personal profile and take stock of what you have attained. I always remind associates in our firm to enjoy the journey. Sometimes you’re so worried about what’s next that it’s hard to step back and maintain some perspective. Time goes so quickly that you’ve got to be able to stop for a moment and celebrate your achievements.”

Advice for Women in Law

“For more than half of my career I have been fortunate to be in practice groups at the firm led by women,” she said. “The women partners here at Shearman & Sterling are very supportive, and we meet regularly to discuss challenges we face individually and collectively and to support and advocate for our women lawyers. I have seen women succeed and do very well — I do think there are challenges to find the right path for each person.”

She continued, “I would be remiss if I didn’t mention that I’m also a mother of two young children. And finding that equilibrium – to be an excellent parent and, at Shearman & Sterling, an excellent lawyer, partner and business developer – is challenging.”

“We always want to give 100% to all aspects of life – it’s not a barrier, but it comes with a lot of work, to achieve the success you’d like to achieve as a mother and a partner at a successful law firm. But at the same time, my son, for instance, really wants me at his violin concert. And I want to make it look easy – I want my daughter to believe she can do anything she wants to achieve. You don’t want to let them see any chinks in your armor.”

“Luckily, I have a wonderful support system at home which really makes a huge difference,” she added.

For women entering the legal profession, Grant advises that they not allow themselves to be wallflowers. “Make sure you’re visible,” she said. “From the time you get into the firm, make sure you’re noticed. You have to do a little bit more than just be an excellent lawyer. You have to create your own opportunities.”

She added, “Do not hesitate to promote yourself at work. I do see our male counterparts doing it regularly. In fact, I see how my son already takes credit for many things, but my daughter will hesitate. We encourage her to be more proactive and not to be shy. I would say the same thing to young lawyers.”

She continued, “One of the other important things I would mention is to always remember where you came from and who helped you get to where you are. And you need to be able to afford others that opportunity.”

“Often when you are successful, it is easy to forget how important it is to mentor and help people. Here are Shearman & Sterling, even as we partners gain greater seniority, we work hard to build that next generation of partners. And in client relationships, we need to make sure to include junior women and minority lawyers in our transition plans,” she advised.

“We need to continue to build that cadre of women and diverse partners throughout the firm. The only way to break through any ceilings or walls is to work together.”

Diversity at Shearman

Grant serves as co-chair of Shearman’s diversity committee, a committee she co-founded in 1992 as a third-year associate at the firm, with John Cannon, a partner and practice group leader, and Anna Brown, a colleague and today the firm’s full-time director of global diversity and inclusion. “We have a strong culture in place here at Shearman & Sterling, and women can see that they can do very well here,” she said. “It is about charting your own path with support from others.”

In Her Personal Time

While her work at Shearman & Sterling is challenging and time consuming, Grant does work hard to maintain some important priorities.

“I’m a staunch believer in doing pro bono work,” she said. “Right now I’m working on a microfinance matter for a social business fund investing in social businesses in Haiti. This is something I’m passionate about. I also sit on the board of Edwin Gould Services for Children and Families, which is a New York State-sponsored adoption agency.”

Finally, she said she manages to take a few moments for herself. “It all comes down to that equilibrium,” she said. “You can’t forget about your self. I’ve found that it’s helpful to take a moment to take a deep breath and let it all sink in.”

“You do need to do that for yourself, even if it’s just ten minutes on the weekend – which is what I usually get!” she added with a laugh.

iStock_000015511340XSmallBy Melissa J. Anderson (New York City)

If you’ve heard it once, you’ve heard it a thousand times – you need to work on your “personal brand.” You need to be sure you are broadcasting the real you – your authentic self and the professional skills that you want to be famous for – in a way that gets you noticed, networked, and needed.

But that’s not all. Somewhere along the line, the concept of personal branding – introduced in the early ’80s and then made popular by Inc. Magazine writer Tom Peters in 1997 – began to include the internet. The rise of social networking in the past decade means you can’t just brand yourself in the office, amongst your colleagues and clients. Personal branding means putting yourself out there in the digital space for all the world to see and search. And networks like Facebook, LinkedIn, Twitter, and now Google+ make it easy to set down the stakes in your personal brand – empowering you to make sure the world knows why your commitments, your best skills, and your passions make you indispensable.

That’s the good news. The bad news, though, is what many of us already know about social networking: it can be a slippery slope to narcissism. The very ease of publishing photos of ourselves, links about our interests, and questions about our curiosities means we do. And we do it a lot. Rather than being a platform to sell our strengths and abilities, social networking can be simply become a showcase for them.

Here’s how to make sure your efforts toward personal branding are actionable, effective, and authentic – rather than narcissistic, solipsistic, or gratingly, unabashedly self-absorbed.

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AnnaMarieValerioContributed by Anna Marie Valerio, Ph.D.

Have you ever heard any of these statements in the course of your career?

  • “You need one more job assignment in the field before we can promote you to the next level.”
  • “A lot of decision-makers in the succession-planning session just did not know your work or even know you very well. Other candidates had more people who could vouch for them.”
  • “You need to exude more executive presence.”
  • “You have been in staff roles in your career, so no one knows how you perform with Profit & Loss responsibility.”

If any of the above statements have been said to you, then you probably need to figure out how to overcome roadblocks to the executive level. Although many companies have learned that including women at the top is just good business, there have been many obstacles for women in the path to the executive suite. In my book, Developing Women Leaders: A Guide for Men and Women in Organizations (Wiley/Blackwell, 2009), I suggest that there are strategies and tips that organizations, managers and women can apply to women’s leadership development. Before explaining how you can be proactive in your own leadership development, it helps to understand the challenges in your path.

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iStock_000017021125XSmallBy Melissa J. Anderson (New York City)

What’s the next emerging industry? Women, according to the panelists at last week’s New York Women of ALPFA Summit held at Goldman Sachs.

In a discussion that spanned small businesses, emerging economies, sustainability, alternative investments, and more, the panelists explained how women are the key to unlocking greater economic growth.

Moderated by Theresa Torres, Director for Diversity and Employee Experience for Verizon Communications, the panel included Elizabeth I. Diep, CPA, Senior Manager at PwC; Erika Karp, MD and Head of Global Sector Research at UBS Investment Bank; Heather M. Kellett, Global Director of Operations at KPMG; Silvina Nunez, Senior Business Manager at JPMorgan Chase; and Maria Otero, Esq., Founder and President of the Women’s Venture Fund.

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BirgitNeuBy Melissa J. Anderson (New York City)

“All things are possible,” said Birgit Neu, COO, Corporate Development, Global Banking and Markets, HSBC. “This industry can be challenging, but if women really want it, it’s theirs to take if they grab it with both hands.”

Neu’s career path has led her through various industries and environments – from working with “blue-haired, mohawked” creatives to the more traditional financial industry. She is passionate about the importance of getting every part of an organization motivated toward gender equality – including the men.

“We need to have everybody take part in the conversation about gender equality,” she explained, “because everybody can make an impact.”

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Personal Board of Directors

Direction and guidance are two things that are always helpful in the business world, whether you’re a seasoned professional with years of experience under your belt – or you’re working your first major job out of college. Many women are under the impression that obtaining leadership assistance requires intervention from their company in the form of a mentor or sponsorship, but there are options that fall outside of a company’s official capacity, and some would argue they are better than anything your company could offer.

Welcome to your own personal board of directors.

By definition, a board of directors is a body of elected or appointed members who jointly oversee the activities of a company. In this case, not only are you the company, but you’re also the chairman of the board and it’s up to you to handpick each board member according to your needs. How’s that for power?

According to Caroline Dowd-Higgins, a career coach and author of the book This is Not the Career I Ordered, the idea behind creating your own board is a spin on the “it takes a village” philosophy and it encourages women to gather a group of trusted confidantes that can empower her, motivate her, and give her a nudge in the right direction to help her meet her goals. Dowd-Higgins explored the board concept in her column, which outlined seven functions prospective board members can be accountable for, including motivation, connecting, and training.

But let’s not get ahead of ourselves. First, you have to pick your board members… here’s how.

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thought-leadershipFor those financial institutions which have yet to grasp the importance of identifying, measuring, managing, and monitoring risks on a comprehensive basis, time may not be on their side. Regulators and litigators alike are forcing change.

There are countless individuals who want better information from their service providers about risk and are prepared to vote with their feet if they don’t get good answers. After all, these institutional investors themselves are confronted with a bevy of new mandates that require transparency. The good news is that change opens the door to business opportunities. Enlightened organizations that have good processes in place and have nothing to hide can differentiate themselves from competitors. Providing clients with education and data tools offers yet another way for asset managers, consultants, banks, and advisors to forge stronger relationships with their pension, endowment, foundation and family office clients. On the flip side, those who are reluctant to explain how they manage their financial, operational and legal risks may lose clients or worse yet, could end up as defendants in a lawsuit.

Pay to play conflicts, questions about hidden fees, state and federal legislation and new accounting rules are a few of the forces at work to ensure that trillions of institutional dollars are in good hands. Effective investment stewardship is no longer a luxury. Recent surveys confirm that buy side decision-makers continue to emphasize governance and risk management for their organizations as well as providers of products and services. Institutional investors can ill afford to lose money after a tumultuous few years. Investment committee members who give short shrift to fiduciary duties could end up being investigated by regulators or sued. According to federal court data, the number of ERISA lawsuits is going up. Factor in investment arbitrations, enforcement actions and “piggyback” securities litigation allegations and it is clear that unhappy investors are not going to accept the status quo.

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