By Aimee Hansen
“Countless books and advisers tell you to start your leadership journey with a clear sense of who you are. But that can be a recipe for staying stuck in the past. Your leadership identity can and should change each time you move on to bigger and better things,” says Herminia Ibarra, professor of Leadership and Learning at INSEAD.
In an article entitled “The Authenticity Paradox” in Harvard Business Review’s January 2015 issue, Ibarra challenges the predominant views and momentum on authenticity to assert that “true to self” approaches can hinder leadership growth. She argues “a too rigid definition of authenticity can get in the way of effective leadership,” often keeping leaders from evolving as they gain new insight and experience.
“Because going against our natural inclinations can make us feel like impostors, we tend to latch on to authenticity as an excuse for sticking with what’s comfortable,” she explains. “In my research on leadership transitions, I have observed that career advances require all of us to move way beyond our comfort zones. At the same time, however, they trigger a strong countervailing impulse to protect our identities.”
Misunderstanding the Leadership Journey
How did we all come to revere “true to self” approaches? In her book ACT LIKE A LEADER, THINK LIKE A LEADER, Ibarra states the “holy grail of leadership development” that says you must navigate your way to leadership from a clear inner compass of who you are (inside-out development) is a fallacy derived from a research tradition of profiling highly effective leaders NOT the journey they took to get there. Ibarra’s research on the “development of leader identity” suggests that people become a leader by acting like a leader, which necessitates acting outside of your self-perceived identity rather than within it.
According to what she calls the out-sight principle, when it comes to leadership, what we do changes how we think, what we value, and who we see ourselves as – not the other way around. She writes, “Simply put, change happens from the outside in, not from the inside out.”
The Danger of Staying “True to Self” for Women
Ibarra spoke to us about how latching onto authenticity plays out for women. “The more common trap I see women falling into is not acting like a man but sticking too long to an authentic but outdated way of leading.”
She shared a scenario of role-transition in which both men and women were clearly out of their depths. “Women were more likely to try to prove their competence by demonstrating technical mastery over the long term; while men are more intent on making a positive first impression to create relationships.”
She explains how latching onto authenticity back-fired, “The women cited their reliance on ‘substance rather than form’ as a more ‘authentic’ strategy and thus as a source of pride; yet they were also frustrated with their inability to win their superiors’ and clients’ recognition.” She observed, “Despite the value they placed on authenticity, their cautious and protective behavior wasn’t necessarily true to self either, and they had a harder time enlisting others’ support because they were perceived as less adaptive and flexible than their male peers.”
Ibarra strongly emphasizes however “the divergent strategies of men and women are not due to issues of confidence or personality, i.e. women being more cautious, prudent or less risk taking and bold than men. What explains women’s heightened authenticity concerns is ‘second generation bias,’ defined as the powerful yet often invisible barriers to women’s advancement that arise from cultural beliefs about gender, as well as workplace structures, practices, and patterns of interaction that inadvertently favor men and accumulate to interfere with a woman’s ability to see herself and be seen by others as a leader.”
The antidote to that self-perception gap, of course, is leading. INSEAD research has shown that the more leadership experience women have, the less identity conflict they experience as a woman and a leader.
The authenticity paradox is especially acute for women in male-dominated companies. Ibarra told us, “Stepping up to leadership in male-dominated cultures is particularly challenging for women because they must establish credibility in cultures that equate leadership with behaviors that are more typical of men and where powerful female role models are scarce… If they ‘don’t look like a leader; to the seniors who evaluate their potential, they are less likely to get the assignments and sponsorship that are the heart of the learning cycle involved in becoming a leader.”
The Importance of Being “Adaptively Authentic”
In her HBR article, Ibarra encourages leaders to view themselves as works in progress with adaptive professional identities evolved through trial and error, acknowledging “That takes courage, because learning, by definition, starts with unnatural and often superficial behaviors that can make us feel calculating instead of genuine and spontaneous. But the only way to avoid being pigeonholed and ultimately become better leaders is to do the things that a rigidly authentic sense of self would keep us from doing.”
This takes more courage for women, because it can lead to a catch-22 as Ibarra shared with us, “When women are authentic, leading in less prototypical ways — crafting a vision collaboratively, for example, rather than boldly asserting a new direction — their contribution and potential is more likely to go unrecognized. But ‘chameleon’ strategies, that involve emulating the leadership styles of successful role models – as men are more apt to do – are less effective and less appealing to women in male-dominated leadership companies: they are evaluated negatively if they appear to be ‘acting like men’ and the styles that work for men are less likely to be a good fit for and appealing to them.”
In HBR, Ibarra proposes being “adaptively authentic”, a leadership approach that comes from embracing a playful attitude to identity rather than a protective one, a willingness to try out possible selves to figure out what’s right for new challenges.
Ibarra shared two thoughts with us for women under biased pressure to prove themselves as leaders, “First, often time you can play around with different ways of being in your side projects and extra curricular activities first, where the spotlight isn’t so bright. Second, you can’t underestimate the risk of doing just as you always have. At different points in your career you reach inflection points where the only way to ‘prove yourself’ is to just try new stuff because the old way clearly isn’t working.”
In HBR, she argues that being too internally focused can limit us, “Without the benefit of what I call out-sight — the valuable external perspective we get from experimenting with new leadership behaviors — habitual patterns of thought and action fence us in. To begin thinking like leaders, we must first act: plunge ourselves into new projects and activities, interact with very different kinds of people, and experiment with new ways of getting things done…Action changes who we are and what we believe is worth doing.”
Women and Adapting to Influence
Ibarra shared perspective on how women can influence leadership as they adapt to become better leaders, “Christine Lagarde (Managing Director of the IMF) has a lovely phrase for women: she says you have to ‘dare the difference,’ meaning dare to be different, to bring to your company your unique gifts, values and perspective as a woman and an individual. I can’t agree more.”
“But,” she cautions, “that doesn’t mean you don’t adapt to essential ‘leadership demands’ to think more strategically beyond your narrow area of expertise, to develop a full arsenal for selling your ideas to the people who have to buy in to make them reality, and to stretch your style so that you can inspire and persuade a more diverse audience. Being authentic doesn’t mean you just say ‘It’s not me to go out on a limb;’ it means you experiment until you find new ways of leading that work and also feel authentic.”
Unleash Your Leonardo Da Vinci
Career Advice, Guest ContributionJust choose one specialty, even when we have expertise in several others. It’s a sensible marketing strategy, but it feels so one-dimensional and we are multidimensional after all. The truth is that the average person will have as many as five or six different occupations and as many as 10+ jobs by the time he or she retires. We are to select, focus and also diversify to keep up with the emerging global and economic changes, especially in the fields of technology.
I’ve always admired Leonardo Da Vinci for his diverse talents and skill in many different areas in addition to the one he was most famous for-his painting. He was an adept and talented sculptor, musician, architect, mathematician, artist, inventor, engineer, writer, botanist, geologist and the list goes on.
Yes, he was special; yet we have the capacity of flexing our brains like muscles and expanding our talents and versatility like him. Our brains are capable of so much more than we imagine; we have unlimited potential. The key is to unlock it and make use of it! And we can. Leonardo gave us wonderful clues throughout his work, his writing and beliefs to stretch ourselves beyond what we think possible.
Da Vinci speaks of learning how to see and the importance of engaging our senses more fully, truly paying attention in new ways. He encourages us not to take anything for face value; instead, engage in inquiry and research. Test knowledge experientially to uncover truth, and just as importantly live true ourselves and to our life purpose. Rather than give up, be persistent, get comfortable with ambiguity, and be open to learn from mistakes we’ve made. So often, the answers come after much trial and error, not by walking away from a challenge, but by finding novel solutions through perseverance.
Leonardo used many different techniques to stimulate his own creativity, such as looking into various shapes and finding different patterns and associations. To innovate, whether in life or business, we have to look outside of ourselves, outside of the familiar and outside our industry to make new connection and associations. This is out-of- the-box thinking that can help us view challenges and experiences differently and produce unique results.
Da Vinci also spoke a lot about self-mastery which I believe is critical to making inroads in our growth. Not only do we have to show up for ourselves and others, but we need to gain control over our impulses and ourselves for success. Imagine an athlete or musician not being mentally or physically prepared for a concert or a competition; the outcome is likely to be unfavorable. The same principle applies to us. To learn something new and be successful, commitment, action and application are required. When passion is introduced, it’s more potent.
He urged us to take time out from work in leisure, refresh ourselves and clear our minds which can stimulate new ideas and sprout new perspectives. So often the answers we are looking for appear almost magically when we’re in a relaxed mode. Da Vinci was a strong champion of lifelong learning. Find ways to continuously expand your own knowledge and awareness in many areas including yourself, love and the natural environment. His beliefs about valuing and respecting all of nature and the environment still apply today with the focus on sustainability. An astute observer of nature, man and all things, he believed in the strong interconnectedness of everything.
You can ignite your own creativity by making connections between dissimilar things. At first you won’t know how they can connect, but that’s what gets your brain actively blending up new combinations to amaze you. We each have multiple intelligences that call to be awakened in us Like Da Vinci, awaken them.
Dr Jo Anne White is an International Author and Speaker
Certified Professional Coach who gets to the heart of what matters most to businesses and people. With 25 years in Education, Business, Leadership and Energy Medicine, she’s helped millions of individuals & organizations shape their own dreams, master their own success and triumph in business and life. Dr White’s been featured online and in publications such as Good Housekeeping, More, and WebMD. She’s also appeared on Radio and Television Networks such as NBC, CBS, and FOX. Dr Jo Anne White is the Executive Producer and Host of the POWER YOUR LIFE TV & Radio Shows.
Guest Contribution by Dr. Jo Anne White
Career Tip of the Week
Career Tip of the Week!, Thought LeadersDo you have a mentor? Do you need a new one?
Write down what they do for you. What do you reciprocate with as part that arrangement?
How useful is this relationship in practical terms? How could this relationship become more useful?
Welcome to Career Tip of the Week. In this column we aim to provide you with a useful snippet of advice to carry with you all week as you navigate the day to day path in your career.
By Nicki Gilmour, Executive Coach and Organizational Psychologist
Voice of Experience: Kiran Kaur, Managing Director- Technology, TIAA-CREF
People, Voices of ExperienceKaur came to the United States from Sydney, parlaying her master’s degree in computer science into a position at a small Wall Street consulting firm. As the only women in the IT department, she found herself rolling up her sleeves to install big machines – doing everything her male counterparts were doing.
That can-do attitude caught the eye and impressed one of her clients, a hedge fund company, whose CTO paid a finder’s fee to her consulting company and offered her a job. It was a critical milestone in her career progression, giving her entrée into the financial industry.
Two years later, when the fund manager decided to retire and downsize, he invited two major Wall Street firms in to interview and place the remaining employees. Kaur decided that Morgan Stanley was most suited to her career progression at the time and joined the firm. For 13 years, she held a wide variety of roles, becoming a vice president and then an executive director and overseeing a global team of more than 100 in Asia, Hong Kong, London, Australia and India.
In 2012, a former boss who had gone to TIAA-CREF reached out, inviting her to visit the Charlotte, N.C., headquarters, assuring Kaur she would be well-suited to the culture and there were plenty of opportunities to leverage her experience.
Kaur eventually joined TIAA-CREF in 2013 and was recently promoted to managing director, overseeing technology. She says she is looking forward to being part of some upcoming transitions in the company and industry. TIAA-CREF’s current CIO has advanced to become COO, opening up the position for someone from the outside. “It will be interesting to see their perspective and how we will adapt and deliver on any directional changes they make,” Kaur said. In addition her team has been actively pursuing an initiative designed to drive accountability and shine light on enhancing the exchange management process.
Brand Presence as a Driver of Success
Through her transition to TIAA-CREF, Kaur became acutely aware of the differences in company culture and the importance of adapting. “Morgan Stanley was a very aggressive environment, very competitive, where you had to prove yourself to even be considered to have a seat at the table,” she says. “When I first started at TIAA-CREF I would march in with a solution to a problem, but it wasn’t long before I realized that I needed to tweak my style – they weren’t just about speed but execution.”
That’s when she began to focus on the importance of personal brand. “You have to be constantly conscious of what people are saying about you and how you are being perceived by those around you because it sets the tone for what others think about you, even if they might not have worked directly with you,” she says, adding that brand encompasses everything from how you walk into the room to what you have to deliver.
Even though she acknowledges that her brand spoke for itself when she was first tapped by the hedge fund firm, she says that had she been more consciously aware of its importance, she would have been more intentional about using it to build stronger relationships.
“Had I gotten a career sponsor earlier on, perhaps I would have had quicker ascensions. Finding career sponsors and mentors, people who will recognize and champion your talent, will push your career forward,” Kaur said. “You can be the best person, but if no one knows about it, especially as you get more senior, you won’t get the opportunities you want. Success is reliant on negotiating and influencing skills.”
Although the industry has advanced in gender diversity, Kaur still sees that there is a long way to go to achieve parity. Not only is the financial services industry still largely male dominated, but it is even more pronounced when you layer the technology function on top, which can cause challenges for networking opportunities.
For example, men frequently participate in golf or sports outings, and that can seem alienating to women. “Women know the importance of gaining insights by participating in events outside of work for relationship building, but it can be harder for women to insert themselves into these scenarios. We typically have to go home to our families, where men don’t have to adapt their schedules as much.”
Additionally, some traits that are acceptable coming from a man are still perceived as overly aggressive in women leaders. One area where Kaur urges women to take control is in speaking up for themselves. She points out that men have no qualms about asking for a raise or promotion and women need to do the same.
Despite the gender differences Kaur believes women shouldn’t alter themselves to try to fit in. “Some women try to act like men, which is fine if that’s your choice, but we should be proud of our femininity and stop pretending. Women can drive the agenda just as effectively.”
And that extends to emulating managers too. “Sometimes we get into the shadow of our leaders and start imitating their behaviors which can be positive, but it also means you can lose your individual personality. It’s important to stay true to your own brand.”
Kaur personally stays involved in a number of women-oriented councils and encourages other women in the industry to help increase the percentage of women in IT. “I am an example of someone who got chosen by a woman leader, who put me in a position where I was exposed so that my talent was recognized.”
World Traveler
A multi-national citizen — born in Africa, and then moving to Sydney and ultimately the United States — Kaur has been traveling since birth, and she has passed that love on to her family, which includes her husband and four- and 11-year old children. On a regular basis, she counts fitness, especially yoga, and cooking as her stress busters. For her it’s about being with her family doing something they all love, together.
By Cathie Ericson
Having a baby? Why choosing the right employer will make your life better
Career Advice, Work-LifeRead more
Mover and Shaker: Amaly Homer, Chief of Staff to the CEO of Mercer, a subsidiary of Marsh & McLennan Companies
Movers and Shakers, PeopleShe has been in the role since 2013, and within the Marsh & McLennan Companies (NYSE: MMC) family of organizations for 12 years in varied roles that have included global sales support, business development manager, proposal team lead and senior M&A project manager.
Before joining Marsh, Homer worked for a small insurance company, and finds the similarities to be more surprising than you would think. Though resources were scarce at the smaller agency, she also appreciated that there was a lot of recognition when you created something, and she believes that that gave her a strong foundational beginning for her current rise.
Read more
A Single Mom’s Guide to Career Advancement (For Any Working Mom!)
Career Advice, Guest ContributionThe US Census Bureau cites that in 2012 more than 80% of 12.2 million single parent families were headed by women. That means there are 9.7 million of us dealing with not only the mundane issues of getting the oil changed and folding laundry, but fears about our career options, our personal lives, and that question any parent on a career path faces, “how can I foster professional growth when I have to foster my children’s growth?”
Read more
Career Tip of the Week
Career Tip of the Week!, Thought LeadersUnderstand what leverage you have at all times!
Continuing the negotiation theme, do you know what cards you have to play? What is valuable to others? You could be in a better position than you realize!
Welcome to Career Tip of the Week. In this column we aim to provide you with a useful snippet of advice to carry with you all week as you navigate the day to day path in your career.
By Nicki Gilmour, Executive Coach and Organizational Psychologist
Voice of Experience: Anne Ozimek, SVP Securities Operations, of Voya Investment
People, Voices of ExperienceOzimek’s career in the insurance and investment business has spanned many years and a wide variety of positions. As she has taken on different roles, she has always preferred those that were fast paced and required ongoing problem solving.
Her first job out of college was at The Hartford Insurance Group, where she traveled to regional offices to offer the production teams solutions to improve workflow and reduce backlogs. She became part of their management training program and held several positions before moving to Aetna. She started as a business analyst on an investment accounting system, handling the production functions, and then worked her way up to supervisor of the unit and ultimately manager – all while obtaining her MBA.
As a result of the business knowledge she acquired supporting those functions, Ozimek left that daily production role to manage a small unit of business analysts working on a large accounting system replacement project. Completing that project allowed her to enhance her project management skills, working closely with IT and the business to develop specifications, test plans, identify, document and resolve issues and then ultimately implement the new system.
Based on that work and connections she had formed, she was offered a new role putting together an institutional shareholder recordkeeping unit for what was then Aeltus Investment Management (and became ING and now Voya).
This entailed learning the functions, hiring the team and then working with IT and Client Services to develop a proprietary recordkeeping system to handle the client level transactions for the funds the firm managed. The system was in place for more than 15 years, since replaced with a new operating model where an external service provider does the recordkeeping work and other back office functions and the Voya Business Support and Operations team oversees the work. Her team’s role has thus shifted from processing to oversight, analysis and problem solving.
Having been a member of an operational team for most of her career, Ozimek relishes her collaborative role – performing the day-to-day jobs to meet client needs but also supporting huge projects. “It’s fast paced, but what I love the most is the mentality of operations. The team always displays a can-do attitude. We know that no matter what the obstacle, we can figure out a way to get it done.”
She sees the industry as being a vibrant one for years to come, as baby boomers hit retirement age and need new products and advice as they segue from the asset accumulation phase to the spending phase.
Advice for Rising Stars
Ozimek had an excellent role model of a career woman in her mom, who worked at a time when many women didn’t. That gave her a good grasp on what the corporate world was like and how to mesh home organization, occasional late working hours and family needs, all while performing at her job.
Early in her career, she recognized that you may come into situations where you work hard and yet you still don’t get the acknowledgment you want or the job you want. At that point you have to assess what happened, determine if there was anything else you could have done differently, and then move on, making sure that you are getting the skills you need and connecting with the managers and mentors who are interested in making sure you succeed. She has had some great mentors over the years.
“If you’re not in a good situation for your skill set, recognize it and make a change,” she says. “Defining your world too narrowly is not a barrier in the business but in your mindset.”
Ozimek’s own personal philosophy on getting ahead is to work hard, and make sure you’re not getting caught up in an “it’s not my job” mentality. “If you go out of your way to help other people with their issues, you become a ‘go to’ person. Then the next time you need help, others around you are more likely to reciprocate. Every time you go the extra mile, you’re building those relationships and creating a situation where people are looking out for you.”
Saying yes is another crucial factor in a successful career ascension. “So many times, when someone approaches us to do something, we find reasons to say no. Instead, we should determine if there are good reasons to say yes,” she says, adding that it’s important to try to figure out why you were asked to do something. “Don’t discount that you just might be the perfect person..”
As the industry has evolved, Ozimek is no longer the only woman in most meetings and appreciates that change. She sees the benefit of having been involved in both formal and informal mentoring programs over the years and actively works with younger associates to provide that perspective. She knows that having a mentor offers a comfort level in talking through an issue or a problem and getting advice from someone who’s been there. She urges people to speak up if they want a manager to act as their mentor or coach. “Don’t be shy about what you want.”
Away From the Office
Ozimek has been married for 37 years and has two grown sons and two daughters-in-law. On the weekends she and her husband spend as much time as they can at their second home in Vermont, joined by family and friends. “This stage is a blast,” she says, “watching the ‘kids’ make their way in their lives and careers.”
Men Who Get It: Mike Jones, CEO, Core Consulting
Men Who "Get It", PeopleJones is CEO of Core Consulting, a technology and management consulting firm. His personal mission is reflected in the company motto: “Have a positive impact on the lives of others – do that and you’ll be ok.”
Jones’ varied career spans from his early years in banking to a stint in IT for an international insurance company to eight years with a large consumer electronics retailer. Along the way, he has had numerous career-defining moments that have underscored the importance of increasing gender equality.
He recalls an incident in the early 1980s when the bank president took a female loan officer to a customer lunch. The customer later called and said “If you replace my current loan officer with the woman you introduced me to, I am leaving the bank.” In Jones’ eyes, the customer was wrong, but the bank president wouldn’t stand up for his female loan officer. Jones recalls that he said that it was the customer’s choice, and the male colleague remained as the loan officer, even though the female had excellent credentials.
“Life might not be fair, but I realized that some of us could play referee and arrange the game so it’s a better playing field,” Jones said.
He sees gender inequality heightened by the lack of role models. At the electronics retailer, Jones said that only one of the 16 decision makers were women. “When she left, we became an all-male society, and we all knew we needed more balance.” He knows that the problem can be self-fulfilling. “How do we give our female middle managers someone to aspire to be and learn from? Who will they turn to for mentoring opportunities and to discuss the issues with which they are wrestling?”
A Strong Commitment to Giving Back
As a seasoned volunteer, Jones has spent ample time in the non-profit world, which he finds to be more balanced with women in key positions.
As part of his work on the board for the United Way, their Women’s Leadership Initiative held a breakfast attended by 600 women leaders. He said it was empowering to see how people will flock to support something when you establish the support mechanism.
He has also been supportive of Women in Technology, a subgroup within RichTech (Richmond Technology), which regularly meets to tackle relevant issues facing women in leadership. His company also organizes a dinner every other month that helps support and encourage women executives in technology.
Diversity in all areas is important to Jones. As he says, he wasn’t born with a silver spoon in his mouth. In 1990, he began working with Partnership for the Future, a non-profit that pairs CEOS with potential interns from the inner city. “We work with them to help them rise above the hand they were dealt, and give them a lift. We provide interviewing skills; match what they save dollar for dollar; help them get scholarships and essentially give them the tools they need. Many in this group would be lost if we didn’t lend a helping hand.”
Jones says he was inspired by his boss at the time to become involved. “He taught me you have to stand up for things that aren’t fair and give people a chance they otherwise wouldn’t have.”
Promoting the Best Person
At the boutique firm he leads, he tries not to draw a distinction between men and women, but always hires the best person for the job. The controller and the vice president of recruiting and staffing are women, but he says that he can only draw from the pool that he is offered, which is why he knows that women need to be reached earlier.
He sees that the problem starts young, noting that there’s a point in middle schools where boys continue to pursue STEM endeavors and girls drop out. “I believe we have to reach young women earlier in their school career if they want to be ready for the boardroom,” he says. We are seeing that young girls are lacking confidence and don’t have seat at the table. We have to start earlier, to find ways to increase and maintain their interest at a young age and in the tech and science industries and then help they see how they can be leaders like Carly Fiorina.”
A Lifelong Mentor
Mentoring is part of the fabric of Jones’ life. He is part of an organized group at the
Virginia Commonwealth University’s graduate school, where he mentors one or two students a year.
He also lends a hand to anyone who asks or with whom he interacts, particularly helping those who need an injection of confidence. “My goal is to ‘encourage greatness,’ he says, adding that he mentors anyone who transitions through his life who needs encouragement. He even compiled his advice into a book, called “Hello Old Friend,” designed as a resource for career development.
“My mentoring is mostly not part of a formal program; I just live it. People have to care,” he says.
His mantra is to exceed the Golden Rule with what he calls the “Platinum Rule,” which focuses on paying it forward.
“I have never turned away someone who wanted to network or needed a hand, because we’re all one step away from needing that help.”
Advice for other Leaders
He firmly believes that promoting diversity is everyone’s job, and that you can’t be caught up in your own myopic world. “You have to engage and listen and recognize the need and then do something about it. Be the change agenda, and have the courage to stand up for what you believe in.”
In his view, a career is composed of two halves – the first half, which is when you’re taking and learning and building, and the second, when you find out what you’re called to do.
“Everyone should have their own personal ‘why,’ and mine is to inspire others to find what inspires them. We can be both a student and a teacher at every level of our career.”
By Cathie Ericson
Why Being “True to Yourself” Can Hold You Back From Your Leadership Journey
LeadershipBy Aimee Hansen
“Countless books and advisers tell you to start your leadership journey with a clear sense of who you are. But that can be a recipe for staying stuck in the past. Your leadership identity can and should change each time you move on to bigger and better things,” says Herminia Ibarra, professor of Leadership and Learning at INSEAD.
In an article entitled “The Authenticity Paradox” in Harvard Business Review’s January 2015 issue, Ibarra challenges the predominant views and momentum on authenticity to assert that “true to self” approaches can hinder leadership growth. She argues “a too rigid definition of authenticity can get in the way of effective leadership,” often keeping leaders from evolving as they gain new insight and experience.
“Because going against our natural inclinations can make us feel like impostors, we tend to latch on to authenticity as an excuse for sticking with what’s comfortable,” she explains. “In my research on leadership transitions, I have observed that career advances require all of us to move way beyond our comfort zones. At the same time, however, they trigger a strong countervailing impulse to protect our identities.”
Misunderstanding the Leadership Journey
How did we all come to revere “true to self” approaches? In her book ACT LIKE A LEADER, THINK LIKE A LEADER, Ibarra states the “holy grail of leadership development” that says you must navigate your way to leadership from a clear inner compass of who you are (inside-out development) is a fallacy derived from a research tradition of profiling highly effective leaders NOT the journey they took to get there. Ibarra’s research on the “development of leader identity” suggests that people become a leader by acting like a leader, which necessitates acting outside of your self-perceived identity rather than within it.
According to what she calls the out-sight principle, when it comes to leadership, what we do changes how we think, what we value, and who we see ourselves as – not the other way around. She writes, “Simply put, change happens from the outside in, not from the inside out.”
The Danger of Staying “True to Self” for Women
Ibarra spoke to us about how latching onto authenticity plays out for women. “The more common trap I see women falling into is not acting like a man but sticking too long to an authentic but outdated way of leading.”
She shared a scenario of role-transition in which both men and women were clearly out of their depths. “Women were more likely to try to prove their competence by demonstrating technical mastery over the long term; while men are more intent on making a positive first impression to create relationships.”
She explains how latching onto authenticity back-fired, “The women cited their reliance on ‘substance rather than form’ as a more ‘authentic’ strategy and thus as a source of pride; yet they were also frustrated with their inability to win their superiors’ and clients’ recognition.” She observed, “Despite the value they placed on authenticity, their cautious and protective behavior wasn’t necessarily true to self either, and they had a harder time enlisting others’ support because they were perceived as less adaptive and flexible than their male peers.”
Ibarra strongly emphasizes however “the divergent strategies of men and women are not due to issues of confidence or personality, i.e. women being more cautious, prudent or less risk taking and bold than men. What explains women’s heightened authenticity concerns is ‘second generation bias,’ defined as the powerful yet often invisible barriers to women’s advancement that arise from cultural beliefs about gender, as well as workplace structures, practices, and patterns of interaction that inadvertently favor men and accumulate to interfere with a woman’s ability to see herself and be seen by others as a leader.”
The antidote to that self-perception gap, of course, is leading. INSEAD research has shown that the more leadership experience women have, the less identity conflict they experience as a woman and a leader.
The authenticity paradox is especially acute for women in male-dominated companies. Ibarra told us, “Stepping up to leadership in male-dominated cultures is particularly challenging for women because they must establish credibility in cultures that equate leadership with behaviors that are more typical of men and where powerful female role models are scarce… If they ‘don’t look like a leader; to the seniors who evaluate their potential, they are less likely to get the assignments and sponsorship that are the heart of the learning cycle involved in becoming a leader.”
The Importance of Being “Adaptively Authentic”
In her HBR article, Ibarra encourages leaders to view themselves as works in progress with adaptive professional identities evolved through trial and error, acknowledging “That takes courage, because learning, by definition, starts with unnatural and often superficial behaviors that can make us feel calculating instead of genuine and spontaneous. But the only way to avoid being pigeonholed and ultimately become better leaders is to do the things that a rigidly authentic sense of self would keep us from doing.”
This takes more courage for women, because it can lead to a catch-22 as Ibarra shared with us, “When women are authentic, leading in less prototypical ways — crafting a vision collaboratively, for example, rather than boldly asserting a new direction — their contribution and potential is more likely to go unrecognized. But ‘chameleon’ strategies, that involve emulating the leadership styles of successful role models – as men are more apt to do – are less effective and less appealing to women in male-dominated leadership companies: they are evaluated negatively if they appear to be ‘acting like men’ and the styles that work for men are less likely to be a good fit for and appealing to them.”
In HBR, Ibarra proposes being “adaptively authentic”, a leadership approach that comes from embracing a playful attitude to identity rather than a protective one, a willingness to try out possible selves to figure out what’s right for new challenges.
Ibarra shared two thoughts with us for women under biased pressure to prove themselves as leaders, “First, often time you can play around with different ways of being in your side projects and extra curricular activities first, where the spotlight isn’t so bright. Second, you can’t underestimate the risk of doing just as you always have. At different points in your career you reach inflection points where the only way to ‘prove yourself’ is to just try new stuff because the old way clearly isn’t working.”
In HBR, she argues that being too internally focused can limit us, “Without the benefit of what I call out-sight — the valuable external perspective we get from experimenting with new leadership behaviors — habitual patterns of thought and action fence us in. To begin thinking like leaders, we must first act: plunge ourselves into new projects and activities, interact with very different kinds of people, and experiment with new ways of getting things done…Action changes who we are and what we believe is worth doing.”
Women and Adapting to Influence
Ibarra shared perspective on how women can influence leadership as they adapt to become better leaders, “Christine Lagarde (Managing Director of the IMF) has a lovely phrase for women: she says you have to ‘dare the difference,’ meaning dare to be different, to bring to your company your unique gifts, values and perspective as a woman and an individual. I can’t agree more.”
“But,” she cautions, “that doesn’t mean you don’t adapt to essential ‘leadership demands’ to think more strategically beyond your narrow area of expertise, to develop a full arsenal for selling your ideas to the people who have to buy in to make them reality, and to stretch your style so that you can inspire and persuade a more diverse audience. Being authentic doesn’t mean you just say ‘It’s not me to go out on a limb;’ it means you experiment until you find new ways of leading that work and also feel authentic.”