maan_huey_limWelcome to The Glass Hammer’s Spotlight on Asia Week. We’ll be featuring profiles of successful business women working in Asia all week long!

By Melissa J. Anderson (New York City)

“To be very candid,” began Maan Huey Lim, Tax Partner at PwC, Singapore, “Early on, when I started I was very much focused on the technical work. To be a good tax advisor, you need to spend a lot of time going though the legislation, and deciding how it would work in the real world. I spent a lot of time doing the work, but as a result, I spent less time on soft skills.”

But over the course of her career, her focus has expanded. She continued, “Don’t get me wrong – my clients loved me because I was doing top notch work. But as I progress, I find my focus changing. I’m spending my time really talking to people and engaging with the team around me. It’s such an important part of the business. I could not see as much when I was starting out. As an associate, a lot of your focus is on getting a good foundation, learning tax laws, and writing good advice. But it’s also important that you are really connecting and engaging with the team and clients you are working with.”

“You get so much more out of talking to people. You learn useful information, and the more you get to know people the more business comes to you along the way,” she added.

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Mary Patrice BrownBy Melissa J. Anderson (New York City)

Mary Pat Brown, Partner in the DC office of O’Melveny & Myers and member of its White Collar Defense and Corporate Investigations Practice, says one of the most important things for a young woman to learn early in her career is confidence.

Brown, a former Deputy Assistant Attorney General at the U.S. Department of Justice, said she shared this advice as a panelist at a career presentation. “While there are many things I wish I had known when I was younger, one was that I was not the dumbest person in the room after all.”

When you’re young and lacking in experience, she explained, there’s a natural tendency to feel that your insight isn’t as valuable as everyone else’s. But that’s not true – and in fact most people have these same insecurities. “When you’re young and you go into a room, you sometimes assume that you are not the smartest. The truth is, everyone else is feeling the same thing you are.”

By remembering that everyone is subject to doubts like these, women can better cultivate the confidence they need to advance.

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Riddle.Nardi.Clarine_8423By Michelle Hendelman, Editor-in-Chief

For Clarine Nardi Riddle, Counsel, Kasowitz, Benson, Torres, & Friedman, it is difficult to pick one moment in her professional career of which she is most proud. This is because since graduating from Indiana University School of Law in 1971, Riddle has accumulated numerous achievements while working in local, state, and federal governments and in the private legal sector as well.

Although Riddle has several impressive milestones in her career to talk about, like becoming the first female Attorney General of Connecticut, being the first woman Attorney General to argue a case before the United States Supreme Court and win, and assisting in the drafting of the first Title IX plan during her third year of law school at Indiana University, she feels especially proud of the progress that has been made by women in law over the last few decades.

“At Indiana University, my class in law school probably had the largest number of women ever, and that was only a little more than twelve,” said Riddle. She continued, “It was a critical mass at that point, and we were just at the beginning of having more and more women apply to law school. It was a different world back then, and I am so happy to see where we have come since then. I am so proud of it all.”

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Philippa NesbitBy Melissa J. Anderson (New York City)

Reflecting on her early career, Philippa Nesbit, Chief Risk Officer at Citi Private Bank and Citi Holdings, encouraged junior women to seek out broad opportunities to learn. “Really, the important thing is getting a diversity of your knowledge base. It’s easier to learn more and get a breadth of knowledge when you are junior. When you are a managing director, it’s hard to get those different experiences. I hadn’t appreciated the importance of that 20 years ago.”

She continued, “Tied to that, make sure you grasp every opportunity. Be really flexible and adapt the ways that you work. Our junior colleagues are from a generation with lots of tools and options to manage their careers – from day one, develop and build your network every day.”

“I attribute a lot of my success to being able to call many people – to get both business perspectives and career perspectives. I will always advise people to ‘push yourself’. Put yourself out of your comfort zone and into decision making roles,” she added.

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Laila Worrell, AccentureBy Melissa J. Anderson (New York City)

Laila Worrell, Managing Director of Accenture’s New York Metro Office, says some of the most important advice she’s received is, “when given a choice, choose on the side of generosity.”

She explained, “We all have demands on our time and resources that we must prioritize.  The advice I share often is to remember to err on the side of generosity.  If given the opportunity to support or mentor someone, view it as a privilege.”

Worrell also emphasizes the importance of building strong networks internally and externally. She noted, “Many of us feel too busy with other responsibilities, but it’s important to prioritize building and maintaining your network.  It can be an incredible resource to you throughout your life and career.”

Career Path

Currently Worrell is the leader of the company’s New York Metro Office, where she is responsible for 4,000 people in New York and New Jersey. She serves on the company’s North America leadership team and CEO Advisory Council, and she also leads the company’s work in the private equity sector.  Initially, though, Worrell didn’t anticipate a career in business.  She recalled, “I joined Accenture immediately after completing my undergraduate degree.  I had majored in liberal arts and was passionate about the academic world. I thought I would eventually return to academics.”

“However, I had an incredible experience with Accenture, and I found I was very passionate about business and helping clients solve some of their most complex business problems,” she continued.  She enrolled in Harvard Business School, graduating with her MBA in 1998.  After several years leading strategy and corporate development for a major media company, she had the opportunity to rejoin Accenture, shaping the company’s growth initiatives in the North American market.

Today Worrell works with clients in the financial services industry and is also involved in the company’s initiative around skills and competitiveness. “Accenture is undertaking work to support an initiative to increase the competitiveness of the United States in the global economy, including by leveraging skills as a driver of economic growth.”

This ties into Accenture’s Skills to Succeed global corporate citizenship initiative, she continued. “One of our economy’s key growth levers is our base of skilled resources.  Accenture is committed to helping even more individuals in our communities gain the skills they need to get a job or start a business.”

The topic of competitiveness is relevant to her work with financial services clients as well. “I spend a lot of time with our clients in the financial services sector. We’re going through an unprecedented period of change in financial services. There is an enormous amount of competitive pressure. The question is how can institutions continue to innovate, transform, and compete in a rapidly evolving environment. It’s fascinating working with our clients on these issues.”

Worrell says the part of her career that has been the most rewarding is helping others advance in their own careers. “When I’ve helped people build confidence to fulfill their potential, to see what’s possible, these are the types of achievements I’ve found rewarding, absolutely.”

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Natalie Trunow, Calvert InvestmentsBy Melissa J. Anderson (New York City)

According to Natalie Trunow, Senior Vice President and Chief Investment Officer, Equities, at Calvert Investments, women and other minorities in the financial services industry can turn their diverse background into a competitive advantage. She encouraged women to consider the industry as a place where their personal viewpoints can make the difference in their firm’s success.

She advised, “I would try to not be so apprehensive about entering an industry with pockets of male dominated environments. If anything, this industry seeks out differentiated viewpoints. If you look at the industry today, compared to a few decades ago, there is a conscious reach for that differentiated viewpoint. Women, minorities, and people with international backgrounds do add to the mosaic of viewpoints and perspectives. In this globally competitive environment, firms are trying to add to that.”

She also encouraged women not to shy away from a big career in the financial services because of perceived work life challenges. “It can be done – you can have a family, be successful, and be competitive. If anything, perhaps you have an advantage because you’re part of a group that can add a differentiated viewpoint to the decision making process and help your organization succeed.”

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By Melissa J. Anderson (New York City)
Heidi Levine
“My advice for young female lawyers is to concentrate on doing excellent work that gets noticed by senior practitioners, rather than overly focusing on managing their careers,” said Heidi Levine, Co-Managing Partner of DLA Piper’s New York office.

Levine benefited from this strategy as a senior associate, with the support of a powerful sponsor who helped advance her career. Today Levine is also a member of DLA Piper’s Executive Committee, Co-Chair of the firm’s New York Mass Torts Practice, Co-Chair of DLA Piper’s women’s initiative called LAW (Leadership Alliance for Women), Co-Managing Partner of the firm’s New York office, all in addition to a thriving litigation practice.

She added, “Always be reliable and concentrate on being the best – it will lead to great things. Keep your eyes open and seek out mentors. But don’t think you’re entitled to one – you have to earn it.”

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Julie HarrisWelcome to Pride Week on The Glass Hammer — we’ll be profiling successful LGBT business women all week long!

Julie Harris, Managing Director at Goldman Sachs, had a master plan when she entered college – or so she thought. “I come from a blue collar family,” said Harris, “and while my parents have always been incredibly supportive, they did not have a lot of advice on career choices, so I picked a major that seemed challenging and figured I would get a good job. That was my mental model.”

Harris decided that she was going to major in Computer Science and get a job programming. This trajectory probably would have served Harris very well had she not determined in her senior year of college that while she was very interested in applying technology to business problems, she did not love programming.

It was at this juncture that Harris first tapped into a bit of profound professional wisdom. Harris said, “It was the first time I made the distinction between knowing what you can do and are good at, versus knowing what you love doing.” She adds, “This is something I have thought a lot about throughout my career when making choices. When you follow passions instead of just capabilities, it can be the difference between good and great.”

Although Harris had just spent four years preparing to graduate with a Computer Science major and enter the workforce as a top notch programmer, she was unwilling to settle. So, instead of heading to a traditional programming job, Harris decided to apply her technology background in a burgeoning industry at the time known as consulting.

“All the big accounting firms started building consulting arms because clients wanted total solutions.” Harris continued, “I started working at what was then known as Arthur Andersen, which became Andersen Consulting, and is now Accenture, in the Management Information Consulting division.” Out of the nine years Harris spent there, she only focused on programming for two of those years, ultimately moving to business analysis roles which focused more on application of technology to business problems .

Even though this experience formed the foundation for Harris’ professional career, she gleaned much more from her time as a consultant. Harris explained, “The great thing about a firm like that is that it taught someone who didn’t have professional experience how to be structured and disciplined, essentially how to be a professional.”

If Harris was going to continue to be a key player in the corporate arena she knew she had to familiarize herself with the business landscape in order to successfully navigate it. Although her knowledge of business, particularly in the financial services sector, was limited, Harris was not deterred. Instead, this motivated her to enroll in the MBA program at the Kellogg School of Management at Northwestern.

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KathyLevinsonWelcome to Pride Week on The Glass Hammer — we’ll be profiling successful LGBT business women all week long!

By Michelle Clark (Keene, NH)

When you ask Kathy Levinson, Managing Director at Golden Seeds, what her greatest professional accomplishment is, she will modestly talk about the details of her fourteen year career at investment firm Charles Schwab, or briefly mention what it was like to be the President of E*TRADE. But, it is when she speaks about the positive difference she has made in the lives of people who face professional challenges simply because they are different, that you really hear the pride shine through in Kathy Levinson’s voice.

Levinson did not always plan to be such an influential leader in the financial services industry. “My original plan when I was younger,” she says, “was to be a professional tennis player or a professional violin player, so I really I had no idea or intention that I would be an influential business leader, much less at the time, an out lesbian or a woman leading a company.”

In 1979, Levinson answered an ad in the newspaper for a broker’s assistant job at financial services firm, Bache, Halsey & Stuart, after letting go of her dream to achieve athletic or musical stardom. This, she says, “Was my unintentional and serendipitous start in the financial services industry.”

At Bache, Levinson experienced a lot of gender-based discrimination and verbal abuse and even some physical harassment, which was pretty common for women entering the male-dominated financial services industry at that time. Levinson sums up the general workplace culture by saying, “The words to describe women came in four letter words, maybe five letter words, and none of them were pleasant.” However, despite facing such an oppressive environment, as Levinson described it, she made the most of her time at Bache. During her year as a broker’s assistant, Levinson obtained her stock brokerage license.

After leaving Bache, Levinson had a short stint at a money management firm, but continued to struggle with finding her place in such a hostile environment. She eventually found her niche at a little known company at the time called Charles Schwab. Levinson recalls how she felt, “Charles Schwab seemed to fit me from both a philosophical and a values perspective.” She continues, “It was a renegade firm, the first financial services firm to be based on the West coast.”

Charles Schwab was a game changer in the financial industry because it was one of the first financial services firms established after new laws were introduced in the mid 1970s deregulating commissions on the buying and selling of stock. Unlike all other brokerage companies, Schwab’s brokers were salaried – they did not get paid commissions. In many ways, there are important parallels between Levinson and Charles Schwab. That is Wall Street wanted them both to fail – Levinson for not fitting the profile of a typical financial services professional and Schwab for creating an entirely new way for consumers to invest which benefited the investors instead of the brokers.

“When I went into the headquarters office at Charles Schwab for my interview, I saw women and young people, and that environment felt more appropriate for me.” Apparently, Levinson’s feeling was spot on as she spent fourteen years at Charles Schwab, holding a number of different positions. Aside from gaining valuable experience at Schwab, Levinson also felt like she was finally working in an environment where the company’s leaders were receptive to change, especially when it came to welcoming women into the world of investing. “I saw my higher level purpose as helping women become more financially secure and manage their money. Schwab was making investing easier for women, since women were so unwelcome at traditional brokerage firms, not only as employees but as customers.”

Yet, Levinson still recalls moments at Schwab where she felt like an outsider. Naturally, when Levinson arrived at Schwab, one of the first steps she took was to scan the company’s organization chart for a woman’s name. She found one woman in senior management, which certainly wasn’t uncommon at the time. Levinson recalls, “I got up my nerve to walk up to the executive floor and into her office. I told her how impressed I was by how far she had gotten in her career, and how I wanted to learn from her.” The response Levinson got wasn’t quite what she expected. “I was treated so harshly,” says Levinson. “She said to me that you just need to work hard and being a woman doesn’t matter at all because we’re no different.”

Levinson was taken aback by this misguided advice, but like she so often does when faced with adversity, she used this event to fuel her greater mission of promoting diversity in the workplace by promising herself that when she got to a senior level position, she would always make herself available as a mentor to women, lesbians, or anyone else who felt like they were struggling in their career based on the fact that they were different.

Feeling fulfilled by everything that she had accomplished at Charles Schwab, Levinson turned her focus to spending more time with her family until she received a phone call from a company called TradePlus, offering her a position at their firm. Levinson was so dedicated to establishing and raising her family at the time, she refused to even consider a position at any company located outside a five mile radius of her home. Luckily, TradePlus fit the bill.

Levinson had been committed to taking some time off, so instead of joining TradePlus as a full-time employee, Levinson became a consultant for the company, as that seemed like less of a formal commitment at the time. After serving as a consultant for a little over a year, Levinson became President of the brokerage company, which soon thereafter morphed into E*TRADE, becoming one of the first financial services firms to offer internet trading. Shortly after, Levinson became President and COO of the holding company.

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Bhalla NeetiWomen should aim to maintain a sense of authenticity while rising through the ranks of the investment industry, says Neeti Bhalla, Managing Director and Head of Tactical Asset Allocation in Goldman Sachs‘ Private Wealth business. “Have a sense of what your true north is, a sense of who you are and what you are trying to accomplish,” she explained. “As a young woman coming into the business, you see more successful men than successful women. There is a natural tendency to emulate the men, a tendency to embrace male attributes. But this is unsustainable for women. You have to think, ‘What can I take from the role models I see around me and apply to my situation?’”

Bhalla, who earned a master’s degree in Social Anthropology alongside her MBA at Oxford as a Rhodes Scholar, suggests that embracing one’s individuality can be a competitive advantage. “You have to develop what is unique and differentiating about you. You have to become “a go-to person” for something in your career.”

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